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TRANSCRIPT
Hello Tomorrow, Change is Happening
South Tyneside
October 2017
04 Celebrating one year of The Word
08 Jarrow Hub
12 Our guide to Christmas
24 Managing our budget
34 Adult Social Care is changing
Brought to you in Partnership with:
South Tyneside
www.southtyneside.gov.uk
Another exciting yearSo far 2017 has been another exciting year and despite the economic challenges your Council has continued to try and improve the quality of life for all residents, creating new jobs and driving forward regeneration.
The Word, National Centre for the Written Word has just celebrated its first anniversary. Over the last 12 months the cultural space has welcomed almost 400,000 visitors, hosted two major exhibitions, held over 300 events and seen new library users increase by 176%.
The opening of The Word marked the completion of phase 1 of our ambitious South Shields 365 project. In 2017 we have made steady progress on phase 2, securing ownership of remaining assets in the town centre needed for the planned transport interchange which is scheduled to start on site next spring. In Jarrow the £3million improvement programme to Jarrow Hub has started on site and in Hebburn the recently upgraded Mountbatten Shopping Centre has now opened.
This year we introduced our Best Start in Life campaign. We want South Tyneside’s children and families to get the best start by remaining healthy and aspiring to enjoy a bright and prosperous future. To ensure everyone reaches their full potential, we will work together to provide the best possible learning opportunities, with targeted protection, care and support for those in greatest need.
We have already seen the Borough’s schools rank high nationally for overall performance and the Council’s adoption service named as one of the best performing in the country.
With further funding reductions for 2018/19 this is your chance to have your say. South Tyneside Council is working hard to protect local services despite a reduction in the money we have received from central government since 2010 by almost a half. Further funding reductions are expected so please take a few moments to complete the questionnaire within this newsletter and tell us the priorities that matter to you.
As we look ahead to the winter, we have another packed Christmas Wonderland programme scheduled including light switch-ons and the popular Camel Parade.
I’d like to thank all our partners and organisations that contribute to the production of this newsletter. This is the
last edition of 2017 so I’d like to take the opportunity to wish you all a very Merry Christmas and a Happy New Year.
Councillor Iain Malcolm Leader of the Council
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Thousands enjoy festival fun
www.southtyneside.gov.uk 03
Tens of thousands of visitors travelled to the Borough this summer to enjoy our packed programme of events. South Tyneside has a strong reputation for delivering unmissable events and this year was no exception. The aim of the events programme is to not only provide our residents with a range of things to do and fun family days out but to also attract visitors into the Borough to generate millions of pounds to help our economy.
The South Tyneside Festival kicked off with our spectacular Once Upon a Time parade which included over 2000 participants from across the Borough as
well as professional performers. FA Vase winners, South Shields FC led the parade which included fabulous costumes, music and dancing. The Sunday Concerts saw the likes of KT Tunstall, Busted, Louisa Johnson, Sister Sledge and more take to the stage to entertain thousands at Bents Park. In addition the Festival also included live music in the Amphitheatre, children’s entertainment, Proms in the Park, Whitburn Festival, Hebburn Festival plus much more.
September was equally as busy with one of the world’s largest races returning to South Tyneside for the 37th year. Images
of the Borough were beamed around the world as nearly 2 million tuned in to cheer on those running the Simplyhealth Great North Run. Heritage Open Days also returned with a range of free inspirational walks, talks and tours at venues across South Tyneside.
We are now looking forward to Christmas Wonderland returning with the famous Camel Parade and a variety of other events. Turn to page 12 for our Guide to Christmas in South Tyneside or visit www.southtyneside.gov.uk/whatson for a full list of events.
Thousands enjoy festival fun
www.theworduk.org04
Celebrating one year of the WordThe Word, National Centre for the Written Word which opened on 22 October 2016 has enjoyed phenomenal success and attracted thousands of visitors from South Tyneside, the North East, nationally and internationally during its first year.
The iconic award-winning cultural venue has exceeded all expectations attracting almost 400,000 visitors, winning 12 top industry awards and playing host to a number of leading authors.
here’s a snapshot
The Word has
Won 12 regional and
national awards
amazing exhibitions
• The Port of Tyne Exhibition Space has welcomed more than 172,000 visitors
• Over 97,000 people visited the opening exhibition ‘Sir Ridley Scott: Past, Present and Future Visionary’
• The Word’s second major exhibition 'Shiver Me Timbers: Pirates on page, stage and screen' opened in May 2017
• The Lost Dialect exhibition celebrates words that are slowly disappearing
from everyday conversations. Over
2000 words have been donated by visitors as we strive to collate the world’s largest
bank of lost words
‘Proud and humbled’ to be honoured with this exhibition. Sir Ridley Scott on the exhibition dedicated to his life and career.
The Word is one of only 6 libraries in the UK that has been included in the International Federation of Library Associations list of ‘1001 libraries to see before you die’.
“Libraries are a haven and a refuge for all, a place to explore stories, words and experience. How wonderful that The Word has proved to be all this and more.” Ann Cleeves, award-winning crime writer.
WWW.theWorduk.org
• Over 65,000 people have visited the shop and bought a range of different items from more than 40 local artists, crafters and photographers
• They have sold 1200 postcards and 2500 cards
www.theworduk.org has had 324,000 page views
Almost
400,000 visitors to The Word
www.theworduk.org 05
events for everyone• Over 300 events in the first year
including authors talks, writers workshops, storytelling, digital media sessions, poetry slams, performances and much more
• Nearly 5000 tickets booked• Events are attracting people of all
ages from across the North East and further afield
Writers in residenCe Commissions• Andy Waugh produced a 16 page
comic about life in The Word• Niel Bushnell created 2 short stories
inspired by his experiences in the building
• Faye Hanson wrote and illustrated ‘The Great Pirate Plot!’ for StoryWorld
• Kate Fox wrote a poem about the amazing people who use The Word
• Celia Bryce produced celebration poetry for The Word’s 1st birthday
inCrease in library memberships• A 176% increase in the number of
new people joining the library• 533% more people joined aged
65 and over • New junior members are up 162%
Increase in borrowing• 44,000 more books have been issued• Teenagers have borrowed 220%
more books• Junior loans are up 88%Comparable data 22 Oct 15 - 28 Sep 16 to 22 Oct 16 - 28 Sep 17
“Having a space like StoryWorld where children
are literally immersed in the pages of a book is fantastic.” David Baddiel, novelist, screenwriter, comedian and
children’s book author.
first ever Write festivalCelebrating the written word in all its form, the 5 day festival was packed with 21 unmissable workshops and performances for new, aspiring and established writers.
Thank you to The Word’s supporters and sponsors:
• 4220 pupils from local schools in years 1-6 have taken part in OpenZone led sessions accessing new digital technologies, the Media Studio and FabLab
• 65 films have been made in the Media Studio on a whole variety of topics
fablab@the Word• One of just 10 facilities
nationwide offering state-of-the-art laser, vinyl and 3D printer technology
• Close to 200 workshops have provided adults and young people with the opportunity to design and manufacture a whole range of different objects
• Just under 600 pupils from local schools have used FabLab during their visit to OpenZone@The Word
• Local businesses, inventors and entrepreneurs are regularly using FabLab
Attracted nationally and internationally renowned writers
and poets including David Baldacci, Ann Cleeves, Jason Cook,
Val McDermid, Michael Chaplin, Tom Kelly, Chris Brookmyre,
Mark BIllingham, Kate Fox, Celia Bryce, Nancy Revell, and many more!
www.theworduk.org/worduk @theword_uk theword_uk0191 427 1818
For opening times and to see what’s on at The Word@
Details correct at time of going to print.
06 www.theworduk.org/fablab
FAbLAb in the communityFabLab@The Word has enjoyed a hugely successful first year with over 1000 people from the community using the state-of-the-art facilities including a 3D printer, laser and vinyl cutter!
The innovative facility, which is supported by BT, is one of just 10 such facilities across the UK and it is providing residents of the Borough with the chance to use the latest technology for a range of ideas.
Not only has FabLab allowed children, young people and adults the opportunity to experience the facilities on offer, but it has also found a place amongst business entrepreneurs and designers in South Tyneside as well as further afield.
FabLab remains relatively new to the Borough and a lot of residents are still unaware of what it can do. To encourage people to find out more, the facility hosts regular events which are open for anyone who has an interest in what FabLab has to offer.
On Saturday 2 December, between 10am-4pm, there is an opportunity to see FabLab in action and ask questions to our resident experts! Spectacular designs made by our users will be on show and you will have a unique chance to have some of our designs custom made for you to keep.
bringing designs to lifeLocal resident Kevin Flett, a retired designer, is using the facility to bring his CGI designs of South Shields in the 1960’s to life with the help of its cutting edge technology.
Mr Flett first visited FabLab on the opening day last October and is now a regular user of the facility using both the 3D printer and laser cutting machines to create scale models of his designs.
“I use old photographs of the town and then recreate them using CGI techniques and now, thanks to FabLab, I’m able to take these to the next level and bring them to life with full, 3D models.
“FabLab is essential to me. It really is a very valuable resource which has made it possible for me to bring my designs to life. It’s a fantastic service and I’d urge anyone and everyone to try it for themselves to see just how great it is!”
To find out more about FabLab and the range of events that take place visit www.theworduk.org/fablab Sponsored by
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07www.theworduk.org/getinvolved
get involved @ the WordAfter a spectacular first year for The Word, the aim is to continue to grow and develop, adding to the support available for writers as well as continuing to deliver a vast programme of performances and events for residents and visitors to enjoy.
There are many ways you can get involved and help us achieve this aim!
Supported by
If you are interested in finding out more about how you can get involved or if you want to sign up to any of our schemes visit www.theworduk.org/getinvolved
beCome a friend Become a Friend of The Word for a donation of £25 for an individual, or £30 for a couple.
You will be raising funds that will contribute directly to the centre’s role as a home for North East writers as well as helping to deliver a cultural programme of events.
You’ll also receive benefits such as invites to join us for selected events throughout the year as well as receiving regular newsletters to keep you updated on events, workshops and news of how your donation is supporting writers.
volunteer at the Word We are looking for friendly, approachable volunteers to help add value to the visitor experience and become Word Champions.
This is a fantastic opportunity for anyone interested in working with visitors and members of the community. You will be gaining invaluable experience whilst getting to meet new people in a fun and creative space.
Join our young people’s board
If you’re aged between 14-19 years, have an interest in culture and events and are enthusiastic about making a
difference, join our Young People’s Board which aims to encourage other 14-19 year olds to visit The Word by
developing events and workshops specifically for them.
By joining the Board, you will attend monthly meetings to develop
programming ideas and gain experience in being creative, planning exciting and interesting events and working
with others.
www.southtyneside.gov.uk/leisure
Work is now underway on the £3million revamp of Jarrow Hub that will see the current community centre in Cambrian Street transformed to create a multi-purpose leisure facility incorporating a new library.The gym, sports hall and theatre space will all be completely redesigned, whilst the dance studios, communal areas and changing facilities will be upgraded. The building will also get a new look with a visually attractive external façade and improved access at ground level.The affected areas closed to the public on 3 September to enable the
improvement works to begin and are expected to reopen late next year.The remaining parts of the building including the Mid-Tyne Activities Centre and Millennium PHAB Club continue to operate and can be booked by contacting Reception on 0191 489 4100.The modernisation project forms part of the Council's long-term vision for
community facilities in the Borough and will be managed and branded alongside the Borough's wider leisure offer. Residents are encouraged to make use of the Council’s five other leisure facilities for the duration of the works. Existing members should note that they can access these sites at no additional cost.
For more information about leisure facilities visit www.southtyneside.gov.uk/leisure or follow @STyneLeisure on Twitter.
Transformation work starts at Jarrow Hub
An image of how the new Jarrow Hub could look once transformation work is complete
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Pressing ahead with phase 2 of South Shields
www.southshields365.co.uk
Earlier this summer, the Secretary of State confirmed a Compulsory Purchase Order made by the Council, clearing the way for it to secure ownership of remaining assets in the town centre. Now the Council has acquired these interests, the planned transport interchange is on schedule to start on site next spring.
As part of this phase of the regeneration plan and to make way for the transport interchange, the Royal Mail Sorting Office has moved to its new facility at West Walpole Street in Laygate and the Post Office has opened its new branch on King Street.
In addition the coming months will see demolition work commence around the Barrington Street area. Behind the scenes key partners are progressing with the designs and the process of appointing a contractor is well underway.
The transport interchange will be owned and managed by Nexus upon completion. In addition to the main building there will be considerable public realm improvements in the Keppel Street area.
For more information about South Shields 365 Town Centre regeneration go to www.southshields365.co.uk or for live updates visit www.southshields365progress.com
The Council has now acquired all the land and properties needed to press ahead with the next phase of the £100million South Shields 365 regeneration masterplan.
Images of how the transport interchange might look
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www.housingventurestrust.co.uk10
For more information about South Tyneside Housing Ventures Trust:
www.housingventurestrust.co.uk
0300 123 6633
Construction of 35 new homes is now underway.
A sod cutting ceremony has marked the start of work on site at land around Eskdale Drive, on the Lakes Estate in Jarrow.The Borough’s independent housing company, South Tyneside Housing Ventures Trust, will work with Esh Property Services to deliver the scheme that includes a mix of two and three-bedroomed houses, two bedroomed bungalows and apartments with all properties benefiting from off-street parking and open plan front gardens.
South Tyneside Housing Ventures Trust Ltd is an independent, private, not-for-profit company which the Council and South Tyneside Homes helped to set up.The Trust was established to build high quality, affordable housing in the Borough for people aged over 55, families living with someone with a disability, plus new and refurbished family and starter homes.
The new properties are being built on the estate where non-traditional homes were demolished last year. The homes had been due to be refurbished as part of Decent Homes work but investigations revealed the condition of the properties to be far worse than first anticipated.
Residents who previously lived on Eskdale Drive have been given first refusal for the new properties.The project was awarded a £700,000 grant from the Homes and Communities Agency and construction is expected to take around 12 months.Graham Morgan, operations director at Esh Property Services, said: “The Esh Property Services team is pleased to be involved in the delivery of much needed new homes in Jarrow. “We look forward to building a new part of the community - both through construction and the creation of local jobs.“Esh Group is committed to developing skills through apprenticeships, and the Lakes Estate project will provide another opportunity to train new talent.”
Artist's impression of the new scheme
Green light for new homes
Over 55s to benefit from new developmentConstruction of new homes for older people is underway in South Shields with two bungalows and two apartments being built on the disused site of a former children's home in Edhill Avenue, Simonside.South Tyneside Homes' Property Services is carrying out the build, which is scheduled for completion next spring.
The two-bedroomed properties will be available to the over 55s for affordable rent through South Tyneside Housing Ventures Trust.This is the first in a series of schemes that will be built by South Tyneside Homes' Property Services.The project received £80,000 in grant funding from the Homes and Communities Agency (HCA).
Artist's impression of the new scheme
www.nationaltrust.org.uk/souter-lighthouse-and-the-leas 11
Marsden Village - Oral History projectFrom 1874 until the 1960s, Souter Lighthouse sat adjacent to the mining village of Marsden, created around Whitburn Colliery. The village totalled some 600 occupants, with shops, a chapel, church and school. The village declined with the colliery’s closure and all remaining inhabitants relocated to nearby Whitburn and the buildings demolished.
To capture first-hand accounts of life in this lost village, and of villagers' connections with the lighthouse community, Kate Devlin, Souter’s Lighthouse Steward, worked with volunteer oral historians to record and share Marsden memories. The results are currently displayed in Souter’s exhibition room.
East Coast War Channels projectThe National Trust received £9,900 from the Heritage Lottery Fund (HLF) to explore north east links to East Coast War Channels - stretching from the Thames to the Tyne and beyond, protecting ships that carried vital supplies during the First World War. Off the north east coast, German U-boats attacked the cargo ships, fishing vessels and the small warships that defended them. Over a thousand ships were sunk and their wrecks lie on the seabed.
Lighthouse Steward Kate Devlin and the Souter team are working with marine archaeologist Antony Firth to look at the relationship between the East Coast War Channels and local communities. In summer 2017 a series of free public workshops revealed the stories behind the shipwrecks, their impact and lasting legacy. The project will include guided walks, a mobile exhibition, leaflets and online material.
Sport at SouterIn partnership with Sport England, the National Trust is developing an ‘active outdoors’ programme at Souter Lighthouse and The Leas. Anna Castiaux and Stephen Fortune joined the Souter team and created a ‘Summer of Sport’, including weekly free family activities every week where visitors tried sports such as archery, badminton, orienteering, rounders, tennis and volleyball.
September saw Souter’s first Great Run Local, free weekly 2km and 5km routes for all ages and abilities. A 3km Night Run event, in partnership with Cotswold Outdoor, will take place on 18 November. For details visit www.nationaltrust.org.uk/souter-lighthouse-and-the-leas
Sand Martin projectSouth Tyneside’s Coastal Conservation Group is working with National Trust rangers to build a sand martin nesting site in Whitburn Coastal Park.
Approximately sixty pairs of sand martins nest in tunnels in the cliffs around Whitburn and Marsden and long periods of heavy rain can cause nest tunnels to collapse.
Funded via the Local Environmental Action Fund (LEAF), the artificial nesting bank will provide sand martins with 128 holes for a safe, stable place to breed. Access from inside will allow nest monitoring and gathering of species data for the British Trust for Ornithology. The first birds are expected to arrive in spring 2018.
For details of how to volunteer your time to help with these projects and many others at
Souter Lighthouse and The Leas, call 0191 529 0909 or email [email protected]
National Trust: History, wildlife and sportThe National Trust is delivering a range of exciting projects at Souter Lighthouse and The Leas.
www.southtyneside.gov.uk/christmas12
Remember to shop localSmall Business Saturday, 2 DecemberSmall Business Saturday is a national initiative to support, inspire and promote small businesses and encourage people to shop locally. Do your bit and support our South Tyneside businesses. The Council is offering FREE parking in Council-owned car parks in South Shields Town Centre on 2 December.
Free car parking this DecemberFor the whole of December, the Council is making parking FREE in Council-owned car parks in South Shields Town Centre at the following times:• After 3pm (Mon to Sat)• All day on Sundays• FREE all day on Small Business
Saturday
For more information go to www.southtyneside.gov.uk/christmas
Wonderland
In South Tyneside
Christmas
An unforgettable Camel Parade, great gift fairs, switch on celebrations, visits from Santa and panto fun are just some of the highlights of a fantastic event programme.
For all your Christmas shopping the area’s town centres and villages have a wide range of high street brands, independent shops and markets to browse. The Borough will sparkle with festive lights, while school choirs and bands will entertain you with classic carols and festive songs.
You will find lots of ideas for things to do over the following pages, and be sure to check out www.southtyneside.gov.uk/ christmas for a full list of what’s on this Christmas.
Supported by In partnership with
With amazing events, a good choice of shops and plenty of places to wine and dine, South Tyneside offers everything you need to enjoy a perfect Christmas.
www.southtyneside.gov.uk/christmas 13
The three wise men and their camels return to South Shields this December for an evening of fabulous entertainment at the Camel Parade, one of the highlights of our Christmas event programme.Line the route along Ocean Road for the best spot to see the camels, who will be joined by a number of street entertainers such as festive stilt walkers and illuminated characters.
After proving such a hit in previous years we also welcome back the amazing Spark! drummers, with their energetic and unmissable choreographed performances all set to different lighting effects.
At the seafront there will be even more entertainment and music featuring all your Christmas and party favourites, then once the camels have left the area the evening will end with a fabulous fireworks display. The perfect finale to what is a great event to get you in the Christmas mood.
Camel Parade Friday 1 December, 5pm
www.southtyneside.gov.uk/christmas
Christmas Lights Switch Ons The official countdown to Christmas begins with the annual Christmas lights switch on events.
There will be lots of entertainment and music at all three events, with the South Shields festivities featuring a special appearance by Reggie 'n' bollie who will join the Mayor of South Tyneside to switch on the festive lights.
South Shields’ Market Square Thursday 23 November, 6 - 7pm
Jarrow Town Hall Friday 24 November, 4 - 5pm
Hebburn’s Fountains Park Monday 27 November, 4 - 5pm
The Winter Lights Night Market Thursday 23 November, 3 - 8pmTaking place alongside the Christmas Lights Switch On in South Shields Market Square is this new festive market, which will be full of handmade gifts and unique creations, festive treats and artisan street foods.
Christmas Fair at Haven PointSaturday 25 10am - 5pm & Sunday 26 November 10am - 4pm
The Christmas Fair at Haven Point is one of the best in the region.With a vast range of stalls selling beautiful arts and crafts, jewellery, decorations and festive food, this is the perfect place to pick up a unique selection of presents.
This free event offers a great opportunity to choose something special for your family and friends, while at the same time you are able to support some of the most talented craftspeople and traders from around the North East.
NeW FOR 2017
Gifts galore
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www.southtyneside.gov.uk/christmas
From storytelling to laser fun, choirs to crafts, there is lots of festive fun to be had this Christmas at The Word.
Looking for a unique gift?
The Shop @ The Word has one of the biggest collections of locally sourced gifts
including books, landscape prints and beautiful handcrafted items.
www.theworduk.org/worduk @theword_uk theword_uk0191 427 1818
For a full list of events go to
Christmas Tales Saturdays 9, 16 and 23 December 10.30am, 12.45pm & 2.15pm
Tickets £3.50 per child, £2.50 per adult, £10.50 family of 4, £1 under 1s. Suitable for under 7’s and their families.
Be captivated as magical Christmas tales are shared in a unique storytelling session as characters are projected onto the walls. Children will sing traditional Christmas songs, learn how to catch Santa Claus and play a range of festive games in this exciting event.
Christmas Laser Fun for Children Sat 9 December, 10.30am - 12.30pm Sat 16 December, 10.30am - 12.30pm and 1 - 3pm.Tickets £12 per person. Suitable for 9 - 14 years.Have some Christmas fun designing something on laser cutters and see your design come to life. Design a present such as a keyring or a coaster or even make your own Christmas decoration to hang on your tree.
The Christmas Card Booth Saturdays 2 & 9 December, drop-in from 10am - 4pm. £5 for the first Christmas card, £3 for further copies. The Word’s very popular Christmas Card Booth is back. Choose from a range of festive storybook backgrounds and through the magic of green screen you can appear in your own unique Christmas card. For an added bit of magic, dress in your Christmas jumper and Santa hat!
I'll tell ya about the
worm...Saturday 16 December,
10am - noon & 2 - 4pm, £10.50 per person. Suitable for 5 - 14 years.It’s panto season again and this workshop will let you create a Lego adaptation of The Lambton Worm, adapting the fairytale into an epic stop motion animation.
Christmas @ the Word
Supported by
15
16 www.southtyneside.gov.uk/christmas
The Lambton WormThe Customs HouseTuesday 28 November - Saturday 6 JanuaryThe Customs House pantomime is back with a re-telling of one of the region’s most famous pieces of folklore, The Lambton Worm.
The original song, which was actually written for pantomime, will be 150 years old this year so it’s a very timely choice. Be sure to join Executive Director Ray Spencer along with a hugely talented cast in what will be a hilarious and unforgettable version of the story.
To purchase your ticket call 0191 454 1234 or go to www.customshouse.co.uk
AladdinThe Westovian TheatreFriday 19 to Saturday 27 January Pantomime magic and mayhem. Tickets available at the Shop @ The Word on 0191 424 7788.
Santa’s Naughty Elf
The Customs HouseSaturday 2 December - Christmas EveSanta’s Naughty Elf returns in A Christmas Carol, a new 60-minute show aimed at the under-sevens. Find out how Elfluent earned his naughty title and whether he can mend his ways and become the elf that Santa knows he can be.
To book contact The Customs House on 0191 454 1234 or visit www.customshouse.co.uk
Christmas at Hebburn CentralAs well as the popular Christmas lights switch on celebrations in Fountains Park on 27 November, Hebburn Central will be home to a number of carol performances over the festive period and craft sessions on 9 & 16 December (10.30 - 12noon).
Candlelit TourArbeia Roman FortSaturday 2 December, 4.15pm - 5.15pmEnjoy an atmospheric tour by candlelight and hear tales of its past. Find out more at arbeiaromanfort.org.uk
What's onThere’s lots more events taking place throughout the area in the build up to Christmas. Here are some dates for your diary.
www.southtyneside.gov.uk/christmas 17
Festive Food & Gift FayreJarrow HallSaturday 2 & Sunday 3 December, 10am - 4pmStock up on your Christmas gifts and decorations at this popular event. There will also be festive food & drink, artist demonstrations and children’s crafts.
Santa’s Winter WoodlandWest boldon LodgeWeekends between 25 November & 23 DecemberSanta and his elves are returning to set up the Elf School of Excellence. This is always a magical event, where the kids will enjoy lots of fun festive activities and then get the chance to meet Santa.
To find out more and to book your tickets go to www.westboldonlodge.co.uk
Whitburn Winter
Festival Day The barnes InstituteSaturday 2 December, 11am - 3pmThere will be lots of festive fun with a Santa’s Grotto, carol singers, stalls, face painting and lots more. Admission is £1 for all ages and includes all children’s activities and a mulled wine/hot drink for adults.
Santa at Jingle Bell SquareSaturdays 9, 16 & 23 December Santa returns to South Shields Museum this December, where he will be sharing festive tales and giving all the good boys and girls a gift. Booking is essential. For more details go to www.southshieldsmuseum.org.uk
Father Christmas comes to Souter
Weekends in DecemberEnjoy storytelling and a walk with Mrs Christmas, create some wooden crafts, before meeting Father Christmas in his grotto. Booking is essential, please call 0191 529 0909 for tickets.
Civic Carol ServiceTemple Park CentreMonday 4 December, 7pmThe South Tyneside Orchestra and choirs from South Tyneside schools welcome you for an evening of Christmas carols and festive songs. Tickets are £4 and can be purchased by calling 0191 424 7331.
For a full programme of festive events and activities throughout South Tyneside:
www.southtyneside.gov.uk/christmas
Visitor Information Centre at The Word on 0191 424 7788
/southtynesideevents @stynesideevents
@stynesideevents
Details are correct at the time of going to print but please check with event organisers before you travel.
Rob Stothard, National Trust
If your child fits into one of the following groups then now is the time to apply for their September 2018 school place:
• My child is in a year 2 class at an infant school (not Primary school)
• My child’s birthday falls between 1 September 2013 and 31 August 2014
Save time and apply online!Apply for your child’s school place online at www.southtyneside.gov.uk/schooladmissions
There are lots of advantages applying online:
• Online application forms can be accessed 24 hours a day 7 days a week up until the deadline (see below for deadline dates)
• Applying online is quick, safe and secure
• It’s easy! There are clear simple prompts to guide you through your application
• You will be sent an email confirmation when your application has been received
• You can change the details on your application up until the deadline date by simply returning to the website and entering your username and password
• If you apply online you will be notified on our ‘Offer Day’ via your email account Primary, Infant and Junior ‘Offer Day’ - Monday 16 April 2018.
Save time and apply online for your child’s September 2018 school place!
The deadline for applications is Monday 15 January 2018 at 4.30pm for Primary, Infant and Junior Schools
For further information on the application process please contact the School Admissions Team on 0191 424 7767.
www.southtyneside.gov.uk/schooladmissions
South Tyneside continues to rank among some of the top performing local authorities for school performance, with 93% of primary and secondary school children learning in schools judged by Ofsted to be either ‘good’ or ‘outstanding’. This has improved from 2010 when only 59% primary and 51% secondary school children attended ‘good’ or ‘outstanding’ schools. All of our special schools continue to be judged either ‘good’ or ‘outstanding’.
South Tyneside is home to the 2016 Times Educational Supplement’s Overall School of the Year and Early Years School of the Year, Boldon Outdoor Nursery, and the 2017 Times Educational Supplement’s Further Education Provider of the Year, South Tyneside College.
The Borough’s early years offer is also strong, with 100% of nurseries and non-domestic childcare rated ‘good’ or ‘outstanding’ by Ofsted. Take up of aged two years funded early education is at 91% of those eligible, the best performance in the country, meaning that more families are accessing the support they need to make sure their youngsters go far.
Thanks to the hard work and dedication of the talented school leaders, teachers and staff as well as parents and carers, young people in South Tyneside achieved excellent GCSE and A Level results.
For information about schools visit www.southtyneside.gov.uk/ schools
Providing a high quality education is one of the most effective ways of giving South Tyneside’s young people the best start in life.
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Save time and apply online for your child’s September 2018 school place!
The best in the UKAn innovative catering team at a Hebburn primary school was named the best in the UK in a prestigious awards scheme.
South Tyneside Council catering staff based at Toner Avenue Primary School were named this year's best primary school catering team in the UK and won a national Excellence Award from the Lead Association for Catering in Education (LACA).
The award was given in recognition of the team's efforts in delivering school dinners for more children as the school roll has increased 20% in recent years. The team has developed a new system to make sure everyone has plenty of time to enjoy their lunch and have more time to play outside.
With no additional budget available to improve facilities or storage space, kitchen staff developed new working and ordering processes and used work space more efficiently.
By staggering lunch breaks for older children, staff have not only ensured that all pupils can be served in a timely manner, but have also managed to reduce service time by a third.
Providing nutritious, balanced school dinners is just one of the ways in which the Council is determined to give our young people the best start in life. By choosing a school lunch, parents can be assured that their children are getting all the nutrients they need to maintain concentration for the rest of the school day.
Due to the commitment and innovation of the catering team, meal uptake at Toner Avenue is the highest it has ever been with students commenting that
the new service is much better because queues are shorter and service is faster.
Head teacher Mr Michael Arthur said: "The Toner Avenue kitchen team, in partnership with school leaders and with the support of South Tyneside Council, has delivered a major change to deliver a fast and efficient service.
"They have maintained their commitment to first class food quality and outstanding customer service and are an absolute asset to our school community."
In addition to the award and recognition, the school also received £500 prize money.
For more information about school meals:
www.southtyneside.gov.uk/ schoolmealscustomerhelp@ southtyneside.gov.ukCatering Services on 0191 424 6716
www.southtyneside.gov.uk/schoolmeals
Cook Carol Robinson, Clive Walker, Area Catering Manager for South
Tyneside Council and Cllr Joan Atkinson with a group of
Toner Avenue pupils
19
www.southtyneside.gov.uk/care20
IMPORTANT NOTICELeaving care at 25
New legislation means that we are now working with young people leaving care up to the age of 25.
If you receive services as a South Tyneside care leaver and are aged between 16 and 21, this will extend automatically to your 25th birthday. Your personal advisor will explain this to you in more detail.
As a Council, we want to offer this to all care leavers up to the age of 25. If you previously had a personal advisor in South Tyneside and would like advice and support then you are welcome to get in touch with the team. We can provide you with help on an individual area or a package of support if you think you need it.
As part of our offer, we will undertake a needs assessment and work with you do draw up a pathway plan.
The service is designed to help you and you are entitled to make use of it to plan your future.
For more information visit www.southtyneside.gov.uk/care or call 0191 424 5010.
Thinking about fostering?
in occupation, then put something back into the community and consider becoming a foster carer with South Tyneside Council.
We will work with you throughout the process and help you to choose the right type of fostering for you. Almost anyone can apply to become a foster carer, you don’t need any special qualifications, it’s your experience and outlook on life that’s most important.
We offer extensive training to carers, offering individuals the opportunity to develop skills, knowledge and social care qualifications.
We offer a weekly allowance for each child in your care in addition to fees paid to foster carers. Contact our team to find out what is involved in becoming a foster carer.
www.southtyneside.gov.uk/ fostering
0191 423 8500
need long-term stable placements which provide a family to care and nurture children into adulthood. As a foster carer, you can offer a child the chance of happier future, by playing a critical role in a child’s life when they need it most.
If you feel you have what it takes to give a child the chance of a more positive future, are looking for a fulfilling challenge, or even a change
We offer a range of different fostering options designed to fit with the needs of children, their families and you.
Being a foster carer in South Tyneside provides the opportunity to make a lasting difference in a child’s life.
Some children can return home within a short period of time, but many children
www.southtyneside.gov.uk/fostering 21
www.southtyneside.gov.uk/sendlocaloffer 22
The Local Offer provides information for families, parents or carers with children and young people aged up to 25 years old who have Special Educational Needs and Disabilities (SEND) and includes details about:
• Education, Health and Social Care
• National and regional services available
• Benefits and allowances
• Information about your rights
• SEND events and activities
Find out more about the Local Offer:
www.southtyneside.gov.uk/sendlocaloffer
0191 424 6345
A Local Offer for families and
young people
Special Educational Needs and Disabilities (SEND)
23www.southtyneside.gov.uk
Organisations have come together to work on a new project that will help people with disabilities to stay safe on social media.The partnership involving the Council, Sunderland University, Office of the Police and Crime Commissioner, Keelman’s Way School, South Tyneside Ability FC and Your Voice Counts is working on producing an online safety resource to raise awareness of the issue of so called ‘mate crime’.
Steps taken to deliver the project• Members of the South Tyneside Ability
Football Club started by attending a course at Keelman’s Way School about social media and staying safe. They discussed what they use their phones and tablets for and what they liked and disliked about social media.
• After some research and discussion it became apparent that there was nothing or limited information available to advise adults with disabilities on how to safe online.
• Representatives from local charities, Office of the Police and Crime Commissioner, the Council and Sunderland University came together to discuss what resources should be made available.
• Media students from Sunderland University agreed to work with South Tyneside Ability FC to produce an online guide to staying safe on social media.
• Filming has commenced and the partnership is looking at ways to launch and roll out the online resource.
Raising awareness of ‘mate crime’
#WhoRYa
What is mate crime?This is something that can happen when someone ‘makes friends’ with a person with disabilities and then goes on to abuse or exploit that relationship.
The increase in the number of people with disabilities accessing social media means that this type of befriending to abuse is likely to happen more and whilst there are a number of resources designed to help keep children safe online there seems to be a gap in the market in terms of resources specifically for young adults with disabilities.
Getting abused for stuttering my words and bullying me and
threatened me
People asking me to meet up who you do not know
Playing a football game online and I beat one of my friends. He started swearing and called me
names like loser and idiot and stupid
Asking for information such as bank details
Getting bullied by sending you messages
www.southtyneside.gov.uk/budget24
Managing our budgetHaving already made over £145million of savings since 2010 and with further significant Government cuts expected over the coming years, South Tyneside Council is working hard to protect local services.
Despite almost 50 percent reductions since 2010 in the money we receive from central government, we remain committed to our vision of South Tyneside being an outstanding place to live, invest and bring up families.
As we plan our finances for the future we will continue to consult with residents and elected members.
You said, we didLast year’s public consultation asked residents which services or areas should be a priority for the Council. With your endorsement we:
• Commenced work on our new transport interchange, part of the South Shields 365 capital investment to support new jobs and businesses
• Continued progress with the new International Advanced Manufacturing Park adjacent to the A19 through the acquisition of land and appointment of a developer
• Invested in a new integrated Health and Social Care facility to improve care for our elderly residents
• Continued our Borough-wide programme of improvements to pavements and footpaths.
Have your say
This year we are asking for your views again. To have your say on the priorities that matter to you, please complete the
questionnaire in the centre of this newsletter and follow the instructions to stick, fold and post to our FREEPOST address
or go online at www.southtyneside.gov.uk/
budget
Closing date: Friday 1 December 2017
Your priorities are important to us and will continue to shape how we allocate the resources available through our financial plans.
www.southtyneside.gov.uk 25
CeLebRATING CIVIC PRIDe IN SOUTH TYNeSIDe
Having thrown themselves into their year of office, the Mayor and Mayoress have met hundreds of people at various events and continue to raise money for the Mayor’s Charity appeal, which this year, is supporting CLIC Sargent and the British Heart Foundation South Tyneside.
Highlights of their first months include the traditional Mayor’s Sunday Parade, Armed Forces Day, the spectacular Once Upon a Time themed Summer Parade and celebrating a piece of the
Borough's shipbuilding heritage with the restoration of model warship HMS Pique.
In addition, they helped to launch the Great North Dog Walk and Health Information Week, strengthened relations with the Borough’s French Twin Town of Noisy-Le-Sec and joined local families at several community fun days.
The Mayor said: “We are both having a wonderful time representing our fantastic Borough and meeting so many people.
“It is a great honour to play such an important role in serving South Tyneside and when we get to go a little further afield, the Mayoress and I always seize the opportunity to talk about what a fabulous place the Borough is and its kind-hearted residents.
“The coming months are set to be just as exciting with an amazing line up of festive events and many more occasions where we can create fond memories to treasure forever.”
The Mayor and Mayoress of South Tyneside, Councillor Olive Punchion and Mrs Mary French, have enjoyed a busy summer of key events and civic engagements.
1 The annual Mayor’s Sunday Parade
2 Hundreds of people turn out for the traditional Mayoress
at Home
3 Armed Forces Day celebrated the Borough’s armed forces
community
4 The Mayor and Mayoress soak up the atmosphere of
the Summer Parade
5 Strengthening relations with French twin town of Noisy-
Le-Sec
6 Scale model of British warship HMS Pique given
pride of place at Hebburn Central
7 Helping to launch the Great North Dog Walk
8 Official opening of Health Information Week
9 Helping to promote the Borough’s Books on
Prescription service
10 Opening the Hebburn Festival family fun day
12
5
10
3
9
7
4
6
8
AgeNon
MemberGet Active
Discount CardGet Active Plus Discount Card
Under 5’s £1.10 55p n/aJunior (up to 18yrs) £3.55 £2.25 n/aAdult (18yrs+) £4.95 £3.85 £1.65Adult (60yrs+) £3.55 n/a £1.65Adult carer/helper £1.65 £1.65 £1.65Family (2 adults and up to 4 children)
£16.45 £11.00 £8.75
www.southtyneside.gov.uk/hebburncentral @STyneLeisure
*Under 8’s must be accompanied by an adult.
SwimmiNg
fuN fOr aLL
agES!*
Swimming at Hebburn Central is guaranteed to be even greater
fun for families and children EvEry friDay,
7.30 - 8.30pm, SaTurDay 2 - 3pm
& SuNDay 11am - 12.30pm At oUr iNfLaTabLE
fuN SESSiON.
and Join in!
try and conquer the many challenging obstacles and beat your friends to the splash!
South Tyneside’s Sport and Leisure team offers a
variety of children’s weekly activities, coaching courses during school holidays and free activity express days.
Check out www.southtyneside.gov.uk/sports
to find out how your child can develop their skills, get fit and have FUN!
New Year football course Date: Tuesday 2 - Friday 5 January 2018
Time: 10am - 3pm (free morning drop off at 9am and late pick up until 4pm). Our popular football course costs £32 for the four days or £8 per session.
Booking: Call Chris Thompson on 0191 424 7845 or email chris.thompson@ southtyneside.gov.uk
getting kids
www.southtyneside.gov.uk/leisure26
Swimming at Hebburn Central is guaranteed to be even greater
fun for families and children EvEry friDay,
7.30 - 8.30pm, SaTurDay 2 - 3pm
& SuNDay 11am - 12.30pm At oUr iNfLaTabLE
fuN SESSiON.
Last year the Council launched its Commemorative Blue Plaques scheme to recognise significant people and places which reflect historical and heritage value to the Borough.
There are currently twenty one plaques located across the Borough commemorating people and organisations such as John Simpson Kirkpatrick, ‘the man with the donkey’ who saved many lives though his selfless actions during World War One and South Shields Volunteer Life Brigade recognising the organisation’s important role in the last 150 years.
A ‘long list’ of nominations were received this year from groups such as local history groups as well as members of the public and three have been selected to receive plaques as a result of the first year of running the scheme. These include:
ST HILDA’S COLLIeRY HeADSTOCK/ bAND JOHN DAGNIA JOSePH beDe
SYMONDS
Acknowledging the importance of South
Tyneside’s coalmining heritage with the
headstock being one of only a handful of remaining buildings that were part of the
powerful Durham Coalfield. The band for its triumphant achievements
and civic pride.
A local glassmaker famed for the introduction of Clint glass/ lead crystal and putting Tyneside
at the forefront of glass production in the 18th century. He also built
Cleadon House in 1738.
An organiser of the Jarrow Crusade and the first signatory of
the petition handed to Parliament. Subsequent
Mayor of Jarrow and MP for Whitehaven
1959-1970.
The Council will be working with heritage bodies and organisations on the installation of the plaques. It is hoped the first plaque is installed before the end of the year with the remaining two within the next 6 months.
ReCOGNISING SOUTH TYNeSIDe’S PeOPLe AND PLACeS
Commemorative Plaques, commonly known as ‘Blue Plaques’ (even though they don’t have to be blue), recognise the importance of a person or building to the history and heritage of South Tyneside. To meet criteria:
A person must:• Have made a significant
contribution to the cultural, industrial or civic legacy of South Tyneside or Britain
• Have a strong link with South Tyneside e.g. born, lived or worked or made their discovery or accomplishment in South Tyneside.
• Have an existing, original site with strong links to them where a plaque be could installed. It would not be possible for example, to have a plaque saying ‘This is the site of the house where Catherine Cookson lived’ (the house no longer stands).
A building or structure must be prominent in the history and development of South Tyneside and should demonstrate:• Evidential value• Historical value• Aesthetic value• Communal value
If you are interested in finding out more about the Commemorative blue Plaque scheme or nominating a person or building go to www.southtyneside.gov.uk/blueplaque
27www.southtyneside.gov.uk/blueplaque
Last year there were fewer anti-social behaviour incidents during our Darker Night’s Campaign than previous years! We know anti-social behaviour is a concern for residents in the Borough and police along with partner agencies are working hard to make sure we do something about the issue and this will continue during the darker nights.
Police and Fire Officers will be carrying out joint patrols throughout the area. If you’re concerned please stop and speak to them – they’re there to help you and offer you support. Neighbourhood Officers from South Tyneside Homes will be going on a number of walkabouts during the day to talk to residents about fly-tipping, littering and graffiti concerns.
Only by working together can we make a real difference to your neighbourhood in reducing local crime and the fear of crime and getting something done about vandalism and graffiti.
DO YOU KNOW WHeRe YOUR WHeeLIe bIN IS TONIGHT? Don’t let your wheelie bin become a victim of arson. Make sure your bin is out and collected on collection day. Hundreds of wheelie bins are set on fire during October and November. If your bin is lost or burned because you haven’t taken reasonable care of it you will have to pay for a replacement.
ASBIncIdentS of IllegAl or underAge SAleS of fIreworkS or Alcohol cAn Be reportedBy cAllIng the freephone hotlIne 0800 935 878 or text underAge followed By the detAIlS to 07786 200 802.
HOW TO MAKe A COMPLAINTTo report anti-social behaviour:
Anti-social behaviour Unit 0191 424 7999 (8.30am-5pm Mon-Thurs, 8.30am-4.30pm Fri) Customer Contact Centre 0191 427 7000 (8am-8pm Mon-Fri, 9am-1pm Sat) Community Wardens 0191 420 3713 (11.30am-10.30pm every day inc. weekends) Northumbria Police 101 or 999
Text ASb to 07786 200 802
DARkER NIghTs CAMPAIgN
Jarrow Hall is brought to you by Groundwork South Tyneside and Newcastle, in partnership with South Tyneside Council and supported by Port of Tyne.
South Tyneside Council is working alongside Northumbria Police, Tyne and Wear Fire and Rescue Service and South Tyneside Homes to deliver awareness and prevention messages during this year’s Darker Nights Campaign.
www.southtyneside.gov.uk/communitysafety 28
Men working to end violenCe AgAinSt woMenThe White Ribbon Campaign is an international campaign, led by men, working to end men's violence against women.
One in 4 women are subjected to some kind of violence or abuse at the hands of men during their lifetime, whether it is physical, mental or sexual. These actions have a lasting and devastating impact on women's lives, and that of the people around them.
While there are many excellent women's organisations committed to helping victims of violence and preventing future violence, the White Ribbon Campaign also believes that as men we also have a responsibility to stand up and condemn the violence of a small proportion of our peers.
Every year, White Ribbon Day takes place on 25 November, which is also the United Nations’ International Day for the Elimination of Violence Against Women.
South Tyneside’s Community Safety Partnership promotes the campaign locally and encourages the local community to get involved and support the campaign.
SHow yoUr SUpportSign up to the White Ribbon Pledge to never to commit, condone, or remain silent about men's violence against women in all its forms:
www. whiteribboncampaign.co.uk/ makepledge
If you’re affected by domestic abuse there are some local services that might be able to help you:• Options provides confidential and
non-judgemental support to women over 16, on domestic abuse issues, in a safe place, and can be contacted on 0191 456 7577
• Places for People Women's Refuge offers advice and support as well as providing safe, temporary and emergency accommodation, and can be contacted on 0191 454 8257
• South Tyneside Domestic Abuse Perpetrators Programme (STDAPP) is for any man who is concerned about his behaviour towards his partner or ex-partner and wants to change, and can be contacted on 0191 455 3027
For more information visit www.southtyneside.gov.uk/domesticviolence
www.southtyneside.gov.uk/domesticviolence 29
For information and to renew your garden waste visit www.southtyneside.gov.uk/gardenwaste and make a single payment by debit or credit card.
The garden waste 2017 season ends on 17 November If you subscribed to the one year garden waste collection this year, you will need to renew your subscription to continue receiving your fortnightly collections from 19 March 2018. A renewal letter or email will be sent in November. If you subscribed to the three year garden collection scheme you do not need to do anything, and you will be sent your new bin collection dates in March.
The renewal fee for the 2018 garden waste season is £30 per garden bin. If you sign up before 31 January, you are guaranteed that your pack will be received by 5 March before the collections begin. If you don’t subscribe to the service, your garden waste bin will not be emptied.
Garden waste collections 2018 season
RecyclinG VillaGe openinG houRs The Recycling Village at Middlefields is open for all excess materials gathered over the festive period.
Open every day 9am - 6pm (except Christmas day). extended opening times 9am - 7.30pm between Tuesday 26 December - Saturday 6 January.
Festive bin dates - grey household waste and blue recycling bins normal collection day Revised collection dayTuesday 26 December Wednesday 27 DecemberWednesday 27 December Thursday 28 DecemberThursday 28 December Friday 29 DecemberFriday 29 December Saturday 30 DecemberNormal collections will resume on Tuesday 2 January.
www.southtyneside.gov.uk/recycle30
if in doubt, keep it out! Glass jars and bottles, cardboard packaging, plastic bottles and trays, cartons, empty aerosols and small electrical appliances can all be recycled in the main part of your blue recycling bin. Rinse any food or drink remains from materials before placing in the bin. One item placed in the recycling bin with food remains can contaminate the whole truckload of recyclables, this means that the recycling from you and your neighbours is rejected and can’t be recycled.
Do not place any food in your blue recycling bin including takeaway boxes or trays. No plastic bags of any kind can be recycled so don’t use plastic bags to separate recyclable materials.
The inner caddy can recycle newspapers, letters, junk mail, envelopes (not padded), magazines, catalogues, paper and plain cards. If you have a Christmas card or a Christmas tag with glitter, glue or foil then use your grey household bin to dispose of it. Cards with glitter on cannot be recycled and will contaminate all recyclable materials. Make sure wrapping paper is placed in your grey household bin and not your blue recycling bin.
Visit www.southtyneside.gov.uk/recycle for a full list of what can go in your blue recycling bin.
christmas treesYour Christmas trees can be recycled at:
SOUTH SHIeLDSTemple Park Leisure Centre Next to Recycling SiteNorth Marine Park Opposite Vespasian AvenueMowbray Park Off Osborne AvenueReadhead Park Cemetery ApproachWest Park Play Area, West Park RdRecycling Village Middlefields
JARROWWest Park Corner Pine St & Sth View
HebbURNCampbell Park Road Corner of Adair WaySt. Andrews Centre Church Street
bOLDON, CLeADON AND WHITbURNDisco Park Rear of Old Store BuildingsGrange Park North Lane EntranceCornthwaite Park Car ParkCoulthard Park Car ParkOakleigh Gardens Driveway
31www.southtyneside.gov.uk/recycle
Your fuTure
Your oTe Your ChoiCe
Contact the electoral Registration Office
www.southtyneside.gov.uk/elections0191 424 7230
Make sure you’re registered to voteIn October the electoral registration office sent reminder household enquiry forms to residential properties in the Borough that haven’t responded to their first form.If you have received a reminder form you need to respond as soon as possible - even if there are no changes.
You can respond online, by phone or by post. More details on how to respond will be printed on the form.
The information provided on the forms will be used to update the register of electors; a new register will be published on 1 December 2017.
32 www.southtyneside.gov.uk/elections
On 20 October 2017 the Council’s existing Dog Control Orders became Public Space Protection Orders (they were automatically transitioned into the new legislation). PSPO’s are made under the Anti-social Behaviour, Crime and Policing Act 2014, and dog control legislation is now effected through PSPO’s.
ORDER ONE: FOULING OF LAND BY DOGS ORDERThis Order requires a person in control of a dog to immediately remove faeces deposited by their dog on all land, which is open to the air and to which the public are entitled or permitted to have access in the Borough of South Tyneside at all times of the year.
ORDER TwO: DOGS ON LEAD ORDERThis Order requires a person in control of a dog to keep it on a lead no longer than 1.5 metres in South Marine Park and all cemeteries within the Borough of South Tyneside, at all times of the year.
ORDER ThREE: DOGS ON LEAD BY DIRECTION ORDERThis Order requires a person in control of a dog to put and keep it on a lead no longer than 1.5 metres when directed to do so by an authorised officer, when on land open to the air and to which the public are entitled or permitted to have access in the Borough of South Tyneside, at all times of the year.
ORDER FOuR: DOGS ExCLUSION ORDERThis Order requires a person in control of a dog to ensure that it is prevented from entering all enclosed children’s play areas and school playing fields within South Tyneside at all times of the year. Additionally, Sandhaven Beach is a dog exclusion zone at certain times, those being between the hours of 8am and 6pm for the duration of 1 May to 30 September each year.
ORDER FIvE: DOGS SPECIFIED MAxIMUM ORDERThis Order requires a person in control of dog(s) to ensure that the number they are in control of is no more than 4 dogs at any one time, and this will apply to land open to the air and to which the public are entitled or permitted to have access within South Tyneside at all times of the year.
£100 Fixed Penalty Notice Anyone who breaches the Public Spaces Protection Orders can be issued with a £100 Fixed Penalty Notice. Failure to pay may result in prosecution. The PSPOs can be enforced by the Police, Police Community Support Officers and any authorised officer of the Council.
For more details about the PSPOs go to www.southtyneside.gov.uk/PSPO
IMPORTANT NOTICE:
DOg OwNERs£100 FIxED
PENALTy FINE
www.southtyneside.gov.uk/PSPO 33
Adult Social Care is changing in South Tyneside From Wednesday 1 November residents can access all of South Tyneside Council’s Adult Social Care services through the Let’s Talk team on 0191 424 6000 or email [email protected]
The team will ensure that everyone has access to information and advice which supports their wellbeing. This will include online information, and telephone advice supported by trained Adult Social Care Advisors. This means information can be more responsive, up-to-date and tailored to individual requirements.
The new team has been developed to help us deliver new ways of working, with the aim of enabling residents to get access to the right support to remain independent at home and in their community for as long as possible. Our new approach will help support residents to achieve the outcomes that are important to them in order to live a better life.
Residents can get the right level and type of support, at the right time to help prevent, reduce and delay the need for ongoing support, and achieve the outcomes they wish to.
If a face to face discussion is needed the team will be offering appointments in a community base such as The Word and Hebburn Central. Meeting people in community venues supports our commitment to our residents to connect them to the wide range of resources and facilities available.
Ring Let’s Talk Team on 0191 424 6000 for all new Adult Social Care enquiries including:• Mental Health• Learning Disabilities• Integrated Community Teams • Adult Safeguarding concerns
On first contact the team will support people to access community resources to achieve the things that matter to them and continue to live independent lives.
www.southtyneside.gov.uk/care
www.southtyneside.gov.uk/care
Together we can protect the rights of adults at risk to live safely and be free from abuse and neglect.
worried about an adult at risk?If you’re worried or concerned about an adult at risk in South Tyneside call 0191 424 6000 (during normal office hours of Mon - Fri 8.30am - 5pm) or 0191 456 2093 (outside of office hours).
Safeguarding iS everyone’S reSponSibility
safeguarding adults at risk in south Tyneside
35
www.gov.uk/universal-credit
The six benefits that Universal Credit replaces are: • Housing Benefit• Child Tax Credit• Working Tax Credit• Income Based Job Seekers
Allowance• Income Related Employment
and Support Allowance • Income Support
It is being introduced to make the benefits system easier and to make extra hours of work pay.
Universal Credit is for people on a low income. It is for people who are in and out of work, disabled people, single people, families, people who rent or own their homes.
Universal Credit is paid as a single monthly payment. It will be paid directly to you, giving you control of your money and responsibility for paying all your key bills such as rent and utilities.
Universal Credit does not replace Council Tax Support. You still need to make an application for help towards Council Tax directly to the Council. You can do this by calling the Council’s Benefit Team on 0191 424 4333.
eligible for universal Credit?If you would like to check your eligibility for Universal Credit visit: www.citizensadvice.org.uk/benefits/universal-credit/before-you-apply/Check-if-youre-eligible-for-Universal-Credit/
Want to track your spending under universal Credit?To work out how to track your spending under Universal Credit, check out the Money Advice Service’s Universal Credit Money Manager, designed exclusively to help you stay on top of your bills during the switchover: www.moneyadviceservice.org.uk/en/tools/money-manager
need more information about universal Credit?For more information on Universal Credit visit:
www.gov.uk/universal-credit
www.turn2us.org.uk/Benefit-guides/Universal-Credit/What-is-Universal-Credit
www.southtyneside.gov.uk/universalcredit
Universal Credit is happening in South tyneside now!Universal Credit is a new benefit which replaces a range of working age benefits and tax credits for people.
The Welfare Support Service can provide advice or assist with queries relating to any problems that residents encounter with Universal Credit.
0191 424 6040
36
www.southtyneside.gov.uk
You have the right to say NO if you suspect that a person who contacts you by mail, telephone, email or on your doorstep is a SCAMMeR.
Please report any suspected scams to either:
Citizens Advice Consumer Service: 03454 04 05 06
www.citizensadvice.org.uk/ consumer/scams/scams/
Action Fraud: 0300 123 2040
www.actionfraud.police.uk/ report_fraud
Trading Standards: 0191 424 7887
trading.standards@ southtyneside.gov.uk
DO yOu gET A LOT OF ‘juNk’ MAIL? Many items of ‘junk’ mail are sent in an attempt by criminal scammers to convince people to respond.
1. You have won a prize draw or lottery [*A SCAMMeR WANTS YOUR MONeY!!]
2. You have been left an inheritance by an unknown relative [*A SCAMMeR WANTS YOUR MONeY!!]
3. Clairvoyants can send you good luck or ward off bad luck [*A SCAMMeR WANTS YOUR MONeY!!]
4. A bogus ‘charity’ appeals to your good nature [*A SCAMMeR WANTS YOUR MONeY!!]
5. Leaflets with inferior mail order goods (or should they be named ‘bads’) with cash prize offers [*A SCAMMeR WANTS YOUR MONeY!!]
hAvE yOu RECEIvED sCAM PhONE CALLs?1. You receive a call ‘out
of the blue’ [*COULD THIS PeRSON be A SCAMMeR?!!]
2. The person is a stranger but is very friendly and appears to be kindly enquiring about you [*COULD THIS PeRSON be A SCAMMeR?!!]
3. The person knows some of your personal details but requests more including financial information [*COULD THIS PeRSON be A SCAMMeR?!!]
4. The person asks you to make a payment [*COULD THIS PeRSON be A SCAMMeR?!!]
5. The person asks you not to tell friends or family about the call [*THe PeRSON IS A SCAMMeR!!]
hAvE yOu RECEIvED sCAM EMAILs?1. The email is sent ‘out of
the blue’ [*COULD IT be A SCAM?!!]
2. The email states you must act quickly [*COULD IT be A SCAM?!!]
3. The email requests a reply with username, password and/or bank details [*COULD IT be A SCAM?!!]
4. The email contains spelling errors and is very poorly written [*COULD IT be A SCAM?!!]
5. The email contains a website link or hyperlink to a bogus site [*IT IS A SCAM!!]
hAvE yOu MET A sCAMMER IN PERsON?1. A stranger has called
at your door [*COULD THe STRANGeR be A SCAMMeR?!!]
2. The stranger offers to carry out work on your home or sell you goods [*COULD THe STRANGeR be A SCAMMeR?!!]
3. You feel pressured by the sales technique [*COULD THe SeLLeR be A SCAMMeR?!!]
4. You later find the goods are expensive, sub-standard or the work carried out is shoddy and overpriced [*COULD THe TRADeR be A SCAMMeR?!!]
5. The stranger does not provide any paperwork or information about a ‘cooling off’ period [*COULD THe TRADeR be A SCAMMeR?!!]
The dictionary states that a scam is a dishonest scheme; a fraud; an illegal plan for making money especially one that involves tricking people. Scammers are very skilled at what they do and can persuade even the most suspicious of us to part with our money.
We want our residents to be able to recognise a scam, feel confident in saying ‘NO!’ and report any incidents to Trading Standards.
WHAT IS A
sCAM?
37
www.change4lifesouthtyneside.co.uk
The Council is driving forward the public health agenda and residents can look forward to improved health and wellbeing thanks to a range of initiatives that are taking place across the Borough.
Looking after your h ealth and wellbeing
38
South Tyneside
www.change4lifesouthtyneside.co.uk
South Tyneside Clinical Commissioning GroupSouth Tyneside NHS Foundation Trust
Northumberland, Tyne and Wear NHS Foundation Trust
Feel healthier, feel happier, discover a better you.
A better ü We want to help you be an expert in your
own health and wellbeingSupported Self-Care is about you being in control of how you manage your health and well-being by, knowing how, when and where to seek support if you have a
health and/or care concern. Making the most of your own strengths is a key element of supporting you to be in control and improving your quality of life.
Having more knowledge and information about the support available to you within your local community will help you to manage your health and care needs effectively
in your own home.
South Tyneside Partnership is committed to supporting its residents in achieving a Better U and you will notice that health and care professionals will start having
different conversations with you about how you can take a greater role in improving your health and wellbeing to become a better u.
Supported self-care starts with making choices today for a healthier and better tomorrow.
www.wellbeinginfo.org/self-help/ health/a-better-u
www.change4lifesouthtyneside.co.uk
Looking after your h ealth and wellbeing
39www.change4lifesouthtyneside.co.uk
Local people who are eligible for the flu vaccine are being reminded to protect themselves with a free vaccination which saves lives. Last year South Tyneside saw 1,055 people clinically diagnosed with flu, nearly double the previous year.
The Council is supporting the winter flu campaign as part of Stay Well This Winter which is encouraging those who are eligible for the free flu vaccination to take up the offer. Those who have long-term health conditions, particularly respiratory diseases such as Chronic Obstructive Pulmonary Disease or bronchitis, and those who are pregnant are at greater risk of developing complications as a result of flu.
The campaign is also aimed at parents of children aged 2-4 who will receive the vaccination from their GP. This is to protect them against flu and help to reduce it spread to those around them.
Tom Hall, South Tyneside’s Director of Public Health, said: “Flu is a highly infectious disease with symptoms that come on very suddenly. People that are healthy usually recover in two to seven days but for some the flu can mean a stay in hospital, permanent disability or even death.
“Those considered most at risk and in need of the vaccine, include pregnant women who can suffer from serious complications such as pneumonia, miscarriage or having a baby too soon as a result of flu.
“People who have a long-term health condition such as asthma, even one that is well managed, are also at increased risk of complications as a result of flu.”
If you consider yourself to be part of an 'at risk' group get in contact with your local GP and get the free seasonal jab.
PROTeCTING PRIMARY SCHOOLCHILDReNA programme to protect South Tyneside’s primary schoolchildren from flu began in October. All children in Year 1-6 will receive the vaccine, including special schools. Children who are in a clinical at-risk group will be required to visit their GP to have the vaccine. Children aged 2, 3 and 4 will be vaccinated at their GP practice.
The Stay Well This Winter campaign can help you and your family prepare for winter including how to protect yourself from flu. Visit www.nhs.uk/staywell for more information.
key myth buster messagesFICTIONThe vaccine is not safe.
FACTThe vaccine is well-tested and has an excellent safety record.
FICTIONThe flu jab gives you flu.
FACTThe flu jab cannot give you flu as it doesn’t contain any live viruses.
IF yOu’RE ELIgIbLE FOR ThE FLu vACCINE, DON’T PuT IT OFF, gET IT NOw AND MAkE suRE yOu sTAy wELL ThIs wINTER
www.change4lifesouthtyneside.co.uk40
Local people in the Borough are being encouraged to take part in Alcohol Awareness Week - an opportunity to get people thinking and talking about their relationship with alcohol. This year the theme of the week is alcohol and families. Often when a person misuses alcohol this impacts on their family and friends. The Council is backing the week which is helping people to have honest conversations about the impact of alcohol misuse on individuals and their families and to help those who need it to find support.
Alcohol Awareness Week is run by Alcohol Concern, which has recently merged with Alcohol Research UK, and Adfam. This year the campaign will feature information, case studies and resources throughout the week on Facebook and Twitter. You can get involved using the hashtag #AAW2017.
DiD you know:
• Regularly drinking up to a pint of lager, beer or a glass of wine a day can increase the risk of cancers of the mouth, throat and breast
• Every year alcohol causes 12,800 new cases of cancer in the UK
• Taking more days off alcohol can help you reduce your risks, as well as save money and lose weight
• Research shows young people who start drinking at an early age drink more, and more frequently, than those who delay their first alcoholic drink, and are more likely to have problems with alcohol later in life
Balance, the North East Alcohol Office, is also backing Alcohol Awareness Week. Visit the reducemyrisk.tv website to download free tools to help cut down your drinking and understand units better, or search for Alcohol Awareness Week online.
In addition, Balance will be working with partners in South Tyneside and across the North East, to promote the Dry January campaign, which challenges people to abstain from alcohol throughout January and to start the New Year with a fresh, healthy approach.
If you are concerned about how much you, or someone you know drinks, there is lots of help available. For tips on cutting back on alcohol go to www.change4lifesouthtyneside.co.uk or telephone 0191 424 7300, you can also speak to your GP, find your local alcohol support service or contact Drinkline Freephone on 0300 123 1110 or Alcoholics Anonymous on 0845 769 7555.
#AAW2017
Get involveD in Alcohol AwAreness week 13-19 November 2017
www.change4lifesouthtyneside.co.uk 41
exPeRT RePORT SAYS THeRe’S NeVeR beeN A beTTeR TIMe TO STOP SMOKING Families and friends across the Borough have supported each other with their quit challenge as part of Stoptober.
New data recently published shows quitting success rates are at their highest for at least a decade. The report by the University College of London (UCL) shows quitting rates were up to 19.8% for the first six months of this year, significantly higher than the average for the last 10 years (15.7%).
The report coincided with the launch of the Stoptober quit smoking challenge.
Laraine McLoskey from South Shields, quit smoking after a heart attack in March 2017 completely changed her life.
“I was a smoker for 40 years, 20 a day typically,” said Laraine, Head of Operations at South Tyneside Training and Enterprise Network. “I had been suffering from chest pains for a while but put it down to indigestion and didn’t think too much about it.
“Over time the pains got increasingly worse and in March this year, I suffered a heart attack and had to undergo surgery to insert a stent. That moment was the biggest turning point for me.
“There isn’t much better an incentive to quit smoking than having a heart attack. Not everyone recovers from, or even survives, such a serious condition. “It helped me to quit smoking having some assistance from e-cigarettes. I’m on medication for life but I feel so lucky to be here today.“Since quitting I’ve encouraged other members of my family to join me too, including my sister and my daughter. Since I stopped smoking, I’ve saved lots of money too. As a family, we’ve enjoyed three holidays to Gran Canaria, Majorca and Corfu, and I just want to make the most of every second." Laraine’s employer recently gained the Better Health at Work award through running campaigns and has just been awarded the Change4Life quality standard.
hIghEsT sMOkINg quIT suCCEss RATEs ON RECORD
For more information and advice about how you can stop smoking visit www.change4lifesouthtyneside.co.uk
www.southtynesideccg.nhs.uk
Called ‘The Path to Excellence’, the 14-and-a-half week public consultation formed part of a programme led by a partnership of local NHS organisations including NHS South Tyneside CCG, NHS Sunderland CCG, South Tyneside NHS Foundation Trust and City Hospitals Sunderland NHS Foundation Trust – working together as the South Tyneside and Sunderland NHS Partnership.The proposals focused particularly on improving areas of hospital care which are delivered at South Tyneside District Hospital and Sunderland Royal Hospital including: • stroke services, specifically hospital
(acute) care and hospital-based rehabilitation services
• maternity services (obstetrics), covering hospital-based birthing facilities i.e. where you would give birth to your baby and special care baby units and women’s services (gynaecology), covering inpatient surgery where you would need an overnight hospital stay
• children and young people’s (paediatrics, urgent and emergency) services
The potential changes have been developed to provide the highest quality of care to patients while getting the best out of NHS staff, facilities and resources.
During the consultation local NHS clinical leaders explained the challenges around the way some services are currently being delivered, the different ways local doctors, nurses and hospital-based therapy staff think these services could be provided both now and in the future, and listened to public feedback about these different proposals.
Public feedback will be analysed into themes and publicly reported to ensure it influences the final decisions which will be made by the two NHS clinical commissioning groups early in 2018.
Any future changes to the way services are organised would only be made in order to improve the quality and safety of those services, make the best of our staff, as well as making the best use of public money and meet the needs of our population both now and in the future.
How to get involved:There are a number of ways you can keep involved and receive updates on future public meetings. All information about the different ways to be involved is hosted on our website www.pathtoexcellence.org
www.pathtoexcellence.org
/nhsexcellence
@NHSexcellence
• Sign up to MyNHS - Members of MY NHS receive regular updates on the work of The Path to excellence as well as invitations to take part in events, surveys and consultations. Please visit our website for more information.
‘The Path to excellence’ public consultation: next steps A major public consultation to gather public views around the different ways some aspects of NHS hospital services could be arranged in South Tyneside and Sunderland ended mid-October.
42
www.southtynesideccg.nhs.uk @STyneCCG
GP extended accessNHS South Tyneside Clinical Commissioning Group (CCG) is investing an extra £860,000 per year in local services which includes increased access to GP appointments during early evenings and weekends.
Since 1 September, South Tyneside residents have had extended access to GP appointments, with an additional 312 appointments a week, during early evenings and weekends.
The extended access aims to make it easier for many patients who find it hard to get an appointment during the day, especially if they are self-employed or their shift pattern makes it difficult to get away from the workplace.
This service will be provided by South Tyneside Health Collaboration - formed from 17 GP practices in South Tyneside - and will work with all 22 practices in the area to make sure that patients are able to book appointments.
Appointments are available between 7am and 8am and 6.30pm and 8pm weekdays and 10am till 2pm on Saturdays and 10am till 1pm on Sundays.
There will be three hours of appointments on each Bank Holiday, between 10am and 1pm including Christmas, Boxing Day, Good Friday and Easter Monday.
To book an appointment outside of your practice's normal opening hours simply call your practice in the usual way.
Appointments during normal working hours will not be affected in any way.
Be prepared for winterWinter can bring all sorts of seasonal bugs and illnesses, including coughs and colds, sickness and upset stomachs. Although these are pretty unpleasant, they usually clear up within a few days to a week and there’s no need to visit your GP.You can get quick, expert advice from your local pharmacist, who can tell you the best medicines or treatment to use.At home, try to keep a good supply of over-the-counter medicines, such as paracetamol, ibuprofen and rehydration salts, to help manage symptoms while you recover.If your child is poorly with a cold, sore throat or poorly tummy, use the downloadable NHS child health app to check their symptoms and the best treatment.If you’re over 65, have a long term health condition like asthma or diabetes, or are pregnant, make sure to get your flu vaccine. Flu can cause severe illness so it’s important to book an appointment with your GP practice or pharmacy as soon as you can.
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www.southtynesidehomes.org.uk
South Tyneside Homes’ newsletter - Housing Matters - has now been merged with South Tyneside Council’s newsletter to deliver cost efficiencies and savings. Key information and stories for South Tyneside Homes’ tenants are featured on pages 44-47.
44
housing
mattersThe TenanTs’ annual RepoRT 2017 is available now!
View the report now:
| www.southtynesidehomes.org.uk
| /stynesidehomes
| @stynesidehomes
| 0300 123 6633
A report about how South Tyneside Homes is performing, written by the tenants, for the tenants. The report concentrates on the things you want to know about. Some of the highlights include:
• Over 102,000 repairs were carried out last year with 99.71% completed within timescales
• 99.77% of rent was collected
• Over £3million of additional income secured for customers with the help of the Welfare Support team
• 188 victims of Anti-Social Behaviour supported by the Victim Support Volunteer Network, a 50% increase on the previous year
• Call waiting times were reduced to
41 seconds from 176 seconds the previous year
The report also covers what changes and improvements will be made to housing services during the coming year.
www.southtynesidehomes.org.uk 45
Changes to Customer Services
In recent months there have been some changes made to South Tyneside Homes’ services. Due to a decrease in the number of tenants accessing face-to-face services, offices have been withdrawn in Boldon, Horsley Hill, Hebburn, Jarrow and South Shields. We are committed to providing excellent customer service and have used this opportunity to reshape our services to suit the way our customers want to contact us.
There are lots of other ways to access services from South Tyneside Homes, developed to suit your needs, including:
• Visit www.southtynesidehomes.org.uk
• Ring our Housing Service Centre 0300 123 6633
• Appointments in your home
• Come and see us at one of our drop-in sessions advertised on our website and facebook page
• Email [email protected]
• Twitter www.twitter.com/stynesidehomes
• Facebook www.facebook.com/stynesidehomes
• Livechat with a Customer Service Advisor by visiting our website on www.southtynesidehomes.org.uk
• Use one of our freephones located in South Shields Town Hall, Jarrow Town Hall, Hebburn Central and Marsden Road Health Centre
• Go to Hebburn Central and have a Videochat conversation with South Tyneside Homes
46 www.southtynesidehomes.org.uk46
Like South Tyneside Homes on facebookStay up-to-date with the latest news and services from your housing company.
South Tyneside Homes is making it even easier for customers to find their perfect home by introducing the new Housing Solutions Service.
We are bringing together under one roof, the services which provide housing advice, support to customers in housing need and repairing and letting homes. Whether they are looking for their first flat, a forever family home or want to stay independent with support from our Housing Plus Service we have a fantastic choice of homes to offer them.
Over the coming months customers will benefit from some key improvements which will make finding a home quick and easy. A shorter application process will get them into their new home quicker, more information online to enable them to understand what housing options are available, extra support to make sure they are ready to take up a home and more ways to find out about the homes we have.
We offer some excellent services already to our customers, but what makes us extra special is the importance we place on supporting tenants before they move to make sure they can manage in their home. This will include working with them to make sure their home is affordable and help them access other services such as training and employment. You see, it’s not just about housing, we want to improve the opportunities our customers have, so they can maintain and live in their home for as long as they choose.
The Housing Solutions Service will also continue to work closely with the Council and its partners to meet the requirements of new Government legislation so that we can continue the excellent work we do to prevent homelessness and help customers avoid crisis, making sure their needs are met with the right home.
Through a partnership called Tyne and Wear Homes we will provide more efficient, modern and effective ways to let homes so customers can find out about what we have available in the ways that suit them. By improving how we market our homes we will continue to grow our customer base and encourage more people to consider the fantastic homes we have to offer, making sure we are the landlord of choice for people wanting to live in South Tyneside.
It’s the perfect time to consider South Tyneside Homes as your new landlord If you want to be one of the many happy customers who move into a home with us please visit www.southtynesidehomes.org.uk or contact the Housing Solutions Service on 0300 123 6633.
Let South Tyneside Homes help you find your perfect home
47www.southtynesidehomes.org.uk
For all South Tyneside Homes enquiries: 0300 123 6633
[email protected] www.southtynesidehomes.org.uk
47
Secure your home - pay your rent first Rent Arrears can be a major factor in losing your home, so we in South Tyneside Homes are supporting you and your family in ensuring you keep your tenancy.
Rent is one of your priority debts and as such, should be one of the first debts you pay. In view of the importance of this, South Tyneside Homes is developing a ’Rent First’ approach, in that rent accounts will be checked on contact with us, and advice given, where necessary. This could be via transferring your call to an Income Officer to make an affordable arrangement to pay
or to a Welfare Support Advisor if you have issues with your benefits, or debt, which are making, paying your bills difficult.
Our aim is to get you back on track with rent payments, and keep you and your family secure in your home.
Call us now on
0300 123 6633
Please contact the Income Team on 0300 123 6633 if you fall into arrears, we can discuss staggered payment plans to enable you to bring your rent account up to date without the need for court action. If you let us know about any financial problems that you are having, we can take practical steps to help you, but if you do not contact us, we will need to follow our usual process and this could ultimately put
your home at risk and cost you added court fees, which are currently £325.
If court action does commence, it’s still not too late to get in touch. The last thing we want is for you to lose your home. Please contact us as soon as possible to make an arrangement. It is also very important that you attend the court hearing. On the day of the hearing we
have an Officer at court that can help you and a duty solicitor who will also be in attendance
to give you FREE independent advice.
LeT US HeLP YOU SeCURe YOUR HOMe
ARE yOu IN RENT ARREARS AND WANT TO
sAvE £325?
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*First for Money is regulated by the Prudential Regulation Authority and savings are protected by the Financial Services Compensation Scheme (FSCS).
5979
We have changed the format and paper stock of the South Tyneside newsletter to make sure we keep costs down and provide you with as much news and information as possible. If you live in South Tyneside and don’t receive this newsletter to your home address by Friday 10 November, or if you would like to provide feedback or comments, please call 0191 427 1717 or email [email protected] to let us know. If you would like the newsletter in a different format we can arrange this for you. If you would like to receive enewsletters from South Tyneside Council visit www.southtyneside.gov.uk/email
This issue includes information from South Tyneside Homes, if you have any queries please call 0300 123 6633 or visit www.southtynesidehomes.org.uk