hellmann image presentation
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Hellmann Worldwide Logistics Image Presentation 2012TRANSCRIPT
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Welcome to the Hellmann F.A.M.I.L.Y!
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Corporate DNA
irst, People First
ll About The Customers, Always
aking It Work Better, Everyday
nnovation And Entrepreneurship
ive Sustainability
ou And Me!
F
A
M
I
L
Y
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History
1871 Founded in Osnabrueck by Carl Heinrich Hellmann
1949 Opening of the office in Hamburg
1953 Opening of the office in Bremen
1981 First high rack warehouse in Osnabrueck opens
1982 Opening of Hong Kong – later branches in China,
Taiwan, Singapore, South Korea and Vietnam
1987 Opening of Sydney and later further branches in
Australia and New Zealand
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History
1988 The first US branch in Long Beach in California was
opened, further expansion in the USA, Canada,
Mexico, South America and UK
2004 Induction of a new terminal in Shanghai
2006 Opening of branches in Sri Lanka, Japan and later
in India and Pakistan
2007 Implementation of the European Logistic Centre for
MAN
2008 New building in Osnabrueck wins the ‚Best Office
Award‘
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Facts and Figures 2011
10,003 employees worldwide
Turnover 2.58 billion Euro
More than 15 million shipments per year,
60,401 shipments per day
221 own branches in 54 countries
Network: 19,300 employees in 443 branches in 157
countries
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The Hellmann Network
443 branches in 157 countries
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Jost Hellmann, Manfred Fischer, Mark Hellmann, Carsten Fuhlendorf, Karl Engelhard & Klaus Hellmann
Main Board
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International Executive Board
Jens Tarnowski, Mark Hellmann, Klaus Hellmann, Manfred Fischer, James Gootee, Jost Hellmann, Roger Haeussler
not in the picture: Carsten Fuhlendorf
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European Board
Manfred Fischer Jost Hellmann Klaus Hellmann Karl Engelhard
Hartmut Krehenbrink Stefan Wimmer Juergen Burger Felix Scherberich Carsten Fuhlendorf
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Products and Services & Industry Solutions
IT-
Solutions
Direct
Load
Rail
Solutions
Airfreight
Seafreight
Sea-Air
Customs
brokerage
Supply
Chain
Manage-
ment
Courier-,
Express-,
Parcel
Service
National
and
European
Groupage
Industry Solutions:
Automotive Electronics Fashion Healthcare
Perishable Logistics Public Private Partnership
Portfolio
Business
Develop-
ment
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Products and Services
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System Alliance
Cooperation of medium-sized forwarding companies
24/48 hours delivery service nationwide
Premium Services: 8 h, 10 h, 12 h, Fix, Next Day
Thermo
Collection orders
Immediate returns
Deliveries on saturdays
COD
Recall
Delivery note data transfer
Quick-COD
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Camera Monitoring
Process optimization, increase in quality and security
Gateway documentation by photo per MDC (photo
handheld) if certain variations are recognized
Innovative camera monitoring system with the ability to
locate radio scanners
Camera Monitoring System in all part-load traffic handling
centers throughout Germany
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European Groupage
European-wide network with own branches and chosen,
high-performing partners
Member of the general cargo cooperation System Alliance
Europe
Defined departure schedules with coordinated transit times
established through direct and gateway traffic
Traffics in 35 countries with more than 100 outbound and
inbound routes
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East Europe
Your specialist for the former states of the sowjet union
Hellmann East Europe Distributor is specialized in
guarantee handling and spare parts handling
Consulting
Overland traffic / FTL, LTL
Rail & intermodal transports
Air & Seafreight
Project & special transports
Warehousing
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ATLAS
Automated Tariff and Local Customs Settlement System
Since 2009 consignments with a value of more than
€1,000 will not be cleared at the border to third countries
without an electronic export declaration
Quick and competent support in drawing up the export
declarations from our experts
This service is not bound to transports with Hellmann
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Courier Services
The fastest and most reliable way of transportation
Individual and optimal solution for every shipment
National & international
Direct transports
Without quantity and weight restrictions
Specialized experts take care of your shipments
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Express System
The fast transport system using a worldwide express
network
Documents, single packages or consignments of several
packages
Door-to-door transport incl. customs brokerage
Integrated tracking & tracing
Worldwide imports, procurement solution
Competent local contact person in every office
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Parcel Distribution
System partner of Dynamic Parcel Distribution (DPD)
Germany and Europe
Online tracking & tracing
P.O.D. in digital archives
HPD parcels collection via Hellmann truck
Shipment return and cash on delivery
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Night Star Express
Network for night time deliveries
Delivery of shipments before 8 o‘clock during the night
On request delivery before 7 o‘clock during the night (e.g.
for technicians)
Delivery with IOD (electronic delivery scan in T&T system)
Delivery to predefined depots only
International: BE, NL, LU, DK, AU, CH, SI, HU, CZ –
other countries on request
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SystemPlus
Pan-european Road-Express-Network for 22 European
countries
Strong logistic service provider in each country
Network with premium IT-services and high quality
guidelines
Daily lines across Europe
Fixed transit times door-to-door
Tracking & tracing (on parcel & shipment level)
Return shipments, procurement and third party collection &
deliveries
Time delivery services in Europe
Dangerous goods and cash on delivery service
Consolidated customs brokerage (CH, N)
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Direct Load
National & international part and full load
Door-to-door-transport
Fixed contact persons
Flexible solutions
Shipment consignment with HIT
Customs handling
Insurance payments
Procurement logistics
Project management
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Rail Solutions
Alternative to the road:
www.railsolutions.de
Innovative
Trendsetting
Economic
Ecological
With six trains rail solutions connects important industrial
and commercial centers in Northern and Southern Germany
every day – five times a week
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Supply Chain Management
Development and implementation of tailor-made logistics
solutions along the supply chain:
Inbound logistics
Warehousing & value added services
Distribution
After sales services
Reverse logistics
EDI und E-Commerce
Specialist for Retail, Fashion/Textile, Consumer
Electronics, Industrial
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Airfreight
IATA direct loading
Daily consolidation
Direct transport
Full and partial charters
Customs brokerage
Import, export and trans-shipment
Handling heavy and/or dangerous goods
Assembly and distribution
Packaging, crating and short-term warehousing
Palletizing cargo
Strategic gateways
On-board courier services
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Seafreight
In-house NVOCC consolidation services
Full project co-ordination
Door-to-door service for LCL and FCL
Multi country/Buyer‘s consolidation
Cartage and inland freight by truck or rail
Warehousing and storage
Rail and inland waterway craft
Export packaging and crating
On-pier cargo inspection
Full and partial charters
Efficient customs brokerage at destination
Complete documentation services
Consular work
Project cargo service
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Sea-Air
Intermodal transport system
Combination of the advantages of air and seafreight:
deadlines will be held and freight rates decreased
Our experts will offer the best routes between the point of
departure and destination
Available on all main routes from Asia to Europe or US via
the HUB in Dubai or Vancouver
Co-operation with selected carriers
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Industry Solutions & Other Services
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Automotive Logistics
Individual solutions for procurement, production and
distribution logistics
Monitoring of delivery schedules
Consolidation
Transports by overland/air/sea
Warehousing and short-term storage
Sequencing
Optimized packaging
Delivery directly to the assembly lines
Empties management
Return management
Quality management following VDA 6.2
Industrial know-how
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Fashion Logistics
Long-lasting know-how in the fashion logistics sector
Handling of wrapped and hanging goods
Integrative, tailormade IT-tools
Value Added Services (Preparation of goods, pick & pack,
warehousing, quality control, distribution to POS)
E-Commerce & integrated fulfillment solutions by H&H
Reception, sorting &
ware- housing
Online marketing
E-Shop setup &
consulting
Packaging & dispatch
Debitoren& Retouren mgmt.,
Etc.
E-Shop operations,
Content
Customer service Logistics
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Perishable Logistics
Food- & Non Food transports
Management of the entire cooling chain
Cooled warehouses
Cool transports via overland, air & sea
Customs brokerage services
Stock management
Re-icing
Re-packing
Warehousing, labeling und precooling
IT services
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Marine Solutions
A highly specialized product designed to meet the time
sensitive needs of the maritime industry
24/7 availability
Personal delivery
On-line inventory/stock report
Replacement parts stockpiling
Express service
Charter service
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Consulting and project services in healthcare
Strategy consulting
Restructuring and organizational development
Process design / reengineering
Management services
Provision of executive manager
Change management
Interim management
Joint ventures
with Charité - Universitätsmedizin Berlin
and Universitätsklinikum Hamburg-Eppendorf
(UKE)
Hospital Management
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ELC - European
Logistics Center
ELC Munich and ELC Paris
Europeanwide supply of spare parts
for 800 branches of MAN:
Two warehouses with an overall area of approx. 24.000 m²
Approx. 14.000 orderlines each day
Approx. 400 customers to be delivered daily
120 commercial staff
25 mercantile staff
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LH Bundeswehr Bekleidung
Public Private Partnership between Lion Apparel, Hellmann
and the German Army
Management of garments
Procurement
Transport / storage
Disposal to the soldiers
Washing / cleaning
Servicing
Reducing the stock
Optimizing the processes of the fashion industry
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Wine Logistics
Your competent contact for all questions about national and
international wine logistics
Wine-hotline region Wittlich:
+49 6571 918-235
Wine-hotline region Polch:
+49 2654 9488-12
E-Mail: [email protected]
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Academy
Personnel development based on the competence model:
Assessment days for trainees and aspirants
Training/studies at the BA
Regular ratings and interviews of staff
Training and transfer workshops
Programs for development with classification and potential days
Regular 270 degrees ratings for managers
Management trainings
Mentor programm
Extra occupational studies
Talent management
Succession planning etc.
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EUROS
Own insurance service located in Osnabrueck
Insurances for transports, objects and persons
Quick and simple processing of recourses
Proactive capture of claims
Instand regulation of claims
Active risk management
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HPM
Consulting (Germany & Europa)
WEEE / RoHS / REACh / CE / EuP
Reverse Logistics
Individual reverse logistics solutions
Remarketing
Buy and sale of used computer hardware
Accredited data deletion
Recycling
Certified by EfB/ElektroG
Individual disposal solutions
Electric and electronic used devices
Production overstocking
Ionisation smoke detector
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pco Personal Computer
Organisation
Design IT-Processes … for the benefit of your business!
Development and transcription of technology- and
process-oriented IT concepts
Backoffice consolidation and high-end service
RFID and Barcode solutions
Consultion and service concepts
Data Center-solutions and service
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eCommerce
The fulfillment solutions from one source
eShop and consulting
Content management
Risk management
Debitors management, demand notes and collection
Customer service
Online marketing
Photo studio and texting
Logistics and individual industry solutions
Distribution and return shipment management
Integral IT services
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Hellmann Connect
The electronic dispatch handling for our customers
solution for ...
Collection bookings
Recording consignments
Recording collection orders
Order management
Creation of barcode labels
Creation of freight lists
Data transfer
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HIT - Information Tool
Your individual information access!
Roadfreight:
Calculation of charges
Consignments booking
Tracking & tracing
Watchlist (Exception Reporting)
Air & Seafreight:
Tracking & tracing
Purchase order management
Interactive reporting
Contract Logistics:
Search for delivery notes
Stock monitoring
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Sustainability
DIN EN ISO 14001:2005 since 1996
as the first logistics company in Germany
Quality Management – DIN EN ISO 9001:2008 since 1992
in Germany, today at 136 locations worldwide
Additional Certificates:
VDA 6.2 – Standard for the automotive industry
HACCP – for the food production industry
Corporate Social Responsibilty
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References
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Thank you for your attention!