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Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

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Page 1: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

P619

IMPROVEMENTS OF

PNO-SUPPLIER TECHNICAL INTERFACES

Ola Espvik

Page 2: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

Harmonise

SP Suppliers

SPService Providers/PNOs

SPSupplier

SP

Customer

Customer

Customer

Customer

Customer

Page 3: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

P619 EIRUS

SPICE

TRILLIUM

EuromethodEuropean Directives

ITU ETSI

IEC

P227 P307T5

Page 4: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

P227 Software Quality Assurance

P227 D1

Part I, PNOs Assessment Documentation

Part II, Suppliers Assessment Documentation

Part III, General Survey of Software Quality Assurance

P227 D3

Part A, Recommendation for Quality Assurance of Telecommunications Software

Part B, Technologies for Quality Assurance of Telecommunications SoftwareVol. 1: Guidelines for Software MeasurementVol. 2: Process QualityVol. 3: ReliabilityVol. 4: MaintainabilityVol. 5: MetricsVol. 6: Technical Reports and Survey Reports

P227 D4 Buy IT

Recommended Practices for Procurement of Telecommunication Software

Page 5: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

D2: Update of the P227 Deliverables

• Identification of those parts of the final deliverable of P227 that had to be changed and how the update has been made to provide a basis for developing a software quality measurement program within each PNO.

Page 6: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

• Task 1: Overall Reliability Model

• Task 2: Estimating the Impact of Software upon Telecommunication System Dependability

• Task 3: Methods for Handling and Prevention of Failures in CCS# 7

• Task 4: RQMS in Europe

P307 Reliability Engineering

S26

Page 7: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

• EIRUS: E-IPQM and E-RQMS Users

• E-IPQM: European In-Process Quality Metrics

• E-RQMS: European Reliability and Quality Measurements for telecommunications Systems

EIRUS

Page 8: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

ObjectiveImprove Quality Management

•-------------------

•-------------------

•------------------- •Quality Assurance

Technical Interfaces

Page 9: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

Task2

Technical Interfaces

RequirementSpecification

Supplier Qualification and

Supplier Monitoring

QualityMeasurement

Task43

Task

Page 10: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

Requirement Specification

Page 11: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

Technical Interfaces

RequirementSpecification

Supplier Qualification and

Supplier Monitoring

QualityMeasurement

FunctionalRequirements

QualityRequirements

Hardware Traceability

D1 D1 D5

Page 12: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

D1: Guidelines on Requirements Specification

Guidelines and a checklist for the preparation of product and process requirements throughout the entire life-cycle of each of the three product types (innovative products, known products, and off-the-shelf products), taking into account whether the product consists of hardware, software, or services.

Page 13: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

D5: Guidelines on Hardware Traceability

• Guidelines on how hardware traceability for telecommunication equipment can be carried out. Conditions and procedures for hardware traceability are studied, hardware identity and data formats, possibilities of hardware coding, marking codes, and data management are described.

Page 14: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

Supplier Qualification andSupplier Monitoring

Page 15: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

Technical Interfaces

RequirementSpecification

Supplier Qualification and

Supplier Monitoring

QualityMeasurement

Supplier Qualification

SupplierMonitoring

D3 D3

Page 16: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

D3: Guidelines on Suppliers Qualification and Suppliers Monitoring

• Guidelines for choosing the best tool for qualification and monitoring of suppliers, based on objective criteria, together with general guidelines and recommendations for qualification and monitoring of suppliers.

Page 17: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

Quality Measurement

Page 18: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

Technical Interfaces

RequirementSpecification

Supplier Qualification and

Supplier Monitoring

QualityMeasurement

DevelopmentProcess

Management

Product andMaintenanceMeasurement

D4 D4

Page 19: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

D4: European Quality Measurements: Overview of

E-IPQM and E-RQMS Version 2

• A definition of the relationship between the European Quality Measurement systems E-IPQM and E-RQMS with the Bellcore systems RQMS and IPQM, and a mechanism on how to establish common targets for measurement data and dissemination of data among PNOs.

Page 20: Heidelberg, 3 March1998 PNOs-Suppliers Technical Interfaces P619 IMPROVEMENTS OF PNO-SUPPLIER TECHNICAL INTERFACES Ola Espvik

Heidelberg, 3 March1998

PNOs-Suppliers Technical Interfaces

D6: Recommendations to Improve the Technical Interfaces between PNO and

Suppliers

Overall Report