heathrow airport · qatar airways 11 premium lounge skyteam lounge 55 airline service desks 7...
TRANSCRIPT
A30
A30
A315
A315
A4
A4
A4
A4
A3113
A3044
A3044
A3044
A408
A437A312
M4
M4
M4
M25
M25
J14
J15
J4b
J4a
J3
J4
HOL L O W AY L A N E
HA
TC
H L
AN
E
SI PS
ON
RO
A
D
B A T H R O A D
B A T H R O A D
S T A I N E S R O A D
G R E AT S O U T H WE S T R
O A D
TH
E PAR K
W
AY
FAG
G’ S
RD
TH
E CA
US
EW
AY
TU
NN
EL
T2 & T3
Business
T5
Long StayT5
Business
T5
Short Stay
T5
Pod Parking
T4
Short Stay
T2
Short Stay
T1a
Short Stay
T3
Short Stay
T4
Long Stay & Business
Terminal 4Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 5Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 2CentralBus Station
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 3
T2 & T3
Long stay
Heathrow Airport
London
SloughReadingThe West
N
0km
0mi 1mi0.5mi
0.5km 1.5km1km
HertzEnterpriseEuropcarNationalAlamo
DollarThrifty
AvisBudget
AvisBudget
Sixt
Version 38 Heathrow ©2018 LHR Airports Limited. Published May 2018.
ContentsHeathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
Arrivals 4
Onward travel 5
Heathrow AirportOverview
8
15
16 17
18 19
11
Zone A
Zone B
Zone C Zone D Zone E Zone F
Zone G
Zone H
12
1
3
4
2
7
9 510
13
Security
Oversizebaggage
Oversizebaggage
Fast Track
Along to6 Hilton
(via walkway)
EntranceEntrance
Departures
Special assistance
14
Version 38 Heathrow ©2018 LHR Airports Limited. Published May 2018.
ShoppingExcess Baggage Company 9,20
WHSmith
10
Food and drinkCaffè Nero 13
Services
Airline service desk 1–4
Bureau de change
Travelex 11, 12
VAT refunds 11 managed by Travelex
Cash machine
Commercial exports 7
Escalator
Hotel
Hilton 6
Yotel 14
Lift
Postbox
Multi-Faith prayer room
Repack area
Seating
Oversize baggage 16, 17
Special assistance 8
Stairs
Telephone
Toilets
Accessible toilet All
Baby care 15, 18
Drinking 15, 19 fountain
VAT refunds 11, 21 managed by Travelex
Free Wi-Fi is available throughout the terminal.
Terminal 4Check-inLevel 2 and mezzanine
Mezzanine
ContentsHeathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
Arrivals 4
Onward travel 5
Ticket desksAeroflot 4
Air France 4
Air Malta 3
Alitalia 4
Arik Air 3
Azerbaijan Airlines 3
Bulgaria Air 1
China Eastern Airlines 4
Delta Air Lines 4
Etihad Airways 1
Gulf Air 3
Jat Airways 2
Jet Airways 2
Kenya Airways 4
KLM Royal Dutch Airlines 4
Korean Air 4
Kuwait Airways 2
Malaysia Airlines 1
Qatar Airways 1
Saudi Arabian Airlines 3
Sri Lankan Airways 1
Tunisair 3
United Airlines 3
5Oriel
20Lift to
21 VAT Refund
1310
17 1918
95
4
21 2220 23 24
3 12
26 29 30 31 33 34
32
35 36
62 61
37 3938 40 41 42 43
56
4544
575859
46 47
49
50
6414
28
60
8
27
63
25
64 64
16
11
55
Security
1a 1b
1c
6a 6b
7
8
9
21
10 11
19
20
Gates 2–5
10 minute walk
Multi-faithprayer room
Gates 12–17
5 minute walk
Entrance from Check-in
Up to12 Plaza Premium lounge
Down to6 Smoking area7 Airline service desks
Down to54 The House
lounge
Up to15 Malaysia
Airlines lounge
Up to48 View
Heathrow
Gates 22–25
15 minute walk
Costa Coffee Express
Version 38 Heathrow ©2018 LHR Airports Limited. Published May 2018.
Services
Airline lounges
Plaza Premiumlounge
12
Falcon Gold
16
Gulf Air lounge
The House
54
lounge
Malaysia Airlines
15
lounge
Qatar Airways
11
Premium lounge
Skyteam lounge
55
Airline service desks 7
Bureau de change
Travelex 25, 32
VAT refunds 32 managed by Travelex
Cash machine
Commercial exports 63
Escalator
Information
Lift
Multi-Faith prayer room next to Gate 5b
Pharmacy 41
Play area 8
Postbox
Seating
Smoking area 6
Special Assistance 27
Stairs
Telephone
Toilets
Accessible toilet All
Baby care 64
Drinking 64 fountain
Family toilets 64
View Heathrow
48
Observation Deck
Free Wi-Fi is available throughout the terminal.
ContentsHeathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
Arrivals 4
Onward travel 5
Terminal 4Departure LoungeLevel 2
Sunglass Hut
34
Swarovski
43
Ted Baker
39
The Bookshop by WHSmith
58
Thomas Pink 51
Valentino
18
Watches of Switzerland
24
WHSmith
10, 47, 62
World Duty Free
9, 29, 30, 56
World of Whiskies 35
Shopping
Boots 40
apm Monaco 52
Boots
59
Bottega Veneta
20
Burberry
5
Bvlgari
19
Cartier
2
Cath Kidston
38
Caviar House & Prunier
46
Dixons Travel
13, 37
Gucci
22
Glorious Britain 42
Hamleys
57
Harrods
1,
33
Fendi
17
Foreo – Health and Well Being 4
Jo Malone
45
Kurt Geiger
36
Lacoste
44
Louis Vuitton 23
Montblanc
31
Rolex
26
Mulberry 53
Rolling Luggage
41
Saint Laurent 21
Food and drinkCafés
Carluccio’s Café and Restaurant 50
Costa Coffee 28
Pret A Manger 14
Bars and restaurants
Caviar House & Prunier Seafood Bar 60
Comptoir Libanais 49
Prince of Wales 61
The Commission Restaurant and Bar 3
515253
Version 38 Heathrow ©2018 LHR Airports Limited. Published May 2018.
ShoppingBoots 10
Excess Baggage Company 2
We Know London 3, 11
WHSmith 8
World Duty Free 12, 13
Food and drinkCosta Coffee 6
Services
Baggage 16–18
enquiries
Baggage reclaim
Bureau de change
Travelex 5, 7
Car rental 1
Cash machine
Chauffeur services 4
Customs
Escalator
Help point
Hotel
Yotel 1415
Information
Lift
Plaza Premium Lounge
Meeting point
Multi-faith
prayer room
Seating
Stairs
Telephone
Ticket sales
Heathrow Express 9
Toilets
Accessible toilet All
Baby care All
Drinking 19, 20 fountain
Free Wi-Fi is available throughout the terminal.
ContentsHeathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
Arrivals 4
Onward travel 5
Terminal 4ArrivalsGround floor and mezzanine
43
1
8
7
9
1617 18
65
1210
16
1913
20
2
11
Public area
Passenger area
Entrance Entrance
Exit from Baggage reclaim hall
Trains to London
Heathrow Express
Down to
for Terminals 2 & 3
Down to
Underground
98
6543
2
3A OOG
7B7A
1
Mezzanine
15
14
Food and drinkCosta Coffee 6
ShoppingBoots 10
Excess Baggage Company 2
We Know London 3, 11
WHSmith 8
Services
Bureau de change
Travelex 5, 7
Bus stop
Cash machine
Car rental 1
Chauffeur services 4
Cycle parking
Escalator
Help point
Hotel
Yotel 13
Hilton 14
Information
Lift
Meeting point
Motorcycle parking
Seating
Plaza Premium Lounge
Smoking area
Stairs
Taxi rank 17
12
Telephone
Ticket sales
Heathrow Express 9
Hotel by Bus 15
National Express 16
Toilets
Accessible toilet All
Baby care All
Drinking 19 fountain
Free Wi-Fi is available throughout the terminal.
328
7
9 9
1011
15 16
65
1
4
18
17
19
EntranceEntrance
Trains to London
Heathrow Express
Down to
for Terminals 2 & 3
Down to
Underground
11 12 13 14
23 24 2526
27
171615
6 7
21
1098
2 3
Exit fromBaggage reclaim hall
Up to12 Plaza Premium Lounge13 Yotel
Up to14 Hilton
Version 38 Heathrow ©2018 LHR Airports Limited. Published May 2018.
ContentsHeathrow Airport overview 1
Check-in 2
Departure lounge 3
Arrivals
Arrivals 4
Onward travel 5
Terminal 4Arrivals (Onward travel)Ground floor
Bus and coach stop allocationBuses – Local & TfL 6–7 482, 490, 555, 557
Hotel by bus 10
Hotel Hoppa 11
Express coach – National Express 12–14
Group travel – pick up 16–17
Car rental (off airport) 23 Dollar Thrifty, Sixt
Car rental (on airport) 2 Avis, Budget, Europcar National Alamo, Enterprise, Hertz
Car parking (off airport) 21 Click Park, Purple Parking, Purple Parking Business, Reeds
Car parking (on airport) 3 Business, Long stay, Help bus