As a client of Heartland Payroll, you’ve come to expect a level of personal customer

service that is unique in the industry. And now we’ve invested further in this feature with

enhancements to our service capabilities and responsiveness. Here’s what you can expect

when you call Heartland with a question or concern regarding your payroll:

If you have any questions or concerns regarding these new customer service enhancements, just give us a call at 877.729.2968.

Our hours of operation have been extended to better meet your needs – regardless of your location. Standard hours of operation are 7 a.m. to 7 p.m. in your local time zone, plus after-hours/weekend support to ensure a Heartland Customer Advocate is available at all times to take your call.

We’ve paired our support teams with geographical regions so that the people taking your calls are knowledgeable about your state’s unique laws and regulations.

You gain an entire team of highly skilled Customer Advocates who are just a phone call away. These experts know where to find all the answers — from submitting your payroll to addressing your tax questions and everything in between.

Having upgraded our support functions, you will no longer be limited to just a single payroll contact, but will have access to our full team of dedicated payroll experts — whenever you need them.

We’ve enhanced our service,

so you get the support you need – asap.