heart of hilton - greatplacetowork.cn · best companies to work for (#56) best workplaces for...
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Spanning 5 generations
© 2016 Hilton Worldwide Confidential and Proprietary
PEOPLE ARE OUR MOST IMPORTANT ASSET
40+ spoken languages
OUR SECRET SAUCE
PORTFOLIO TODAY
HOTELS
4,820
GLOBAL
HOTELS
84
GCM
HOTELS
168
APAC
A PORTFOLIO OF 13 POWERFUL BRANDS SERVING THE WORLD
Team Members at the heart
of it all
350,000Worldwide
42,000Asia Pacific
22,000Greater China & Mongolia
© 2016 Hilton Worldwide Confidential and Proprietary
IMPACTING 140 MILLON GUESTSHEART OF HILTON
PIPELINEHOTELS
1,898
PIPELINEHOTELS
233
GCM
PIPELINEHOTELS
293
FUTURE GROWTHLARGEST PIPELINE IN OUR HISTORY
GLOBAL APAC
OUR VISION OUR MISSION OUR VALUES
To fill the earth with the light and
warmth of hospitality – by delivering
exceptional experiences – every
hotel, every guest, every time.
To be the most hospitable company in
the world – by creating heartfelt
experiences for Guests, meaningful
opportunities for Team Members,
high value for Owners and a positive
impact in our Communities.
HOSPITALITY
INTEGRITY
LEADERSHIP
TEAMWORK
OWNERSHIP
NOW
Hilton’s Employee Value Proposition:
© 2016 Hilton Worldwide Confidential and Proprietary
WINNING ON TALENTPARADIGM SHIFT IN ENGAGEMENT
Great Environment Great Careers Great Rewards
GREAT ENVIRONMENTSERVING THE COMMUNITIES WHERE WE LIVE, WORK AND TRAVEL
© 2016 Hilton Worldwide Confidential and Proprietary
Creating OpportunitiesStrengthening
Communities
Energy, Water, Waste,
Supply Chain
Youth opportunities,
workforce development,
diversity and inclusion
Volunteering,
disaster support
Preserving Environment
© 2016 Hilton Worldwide Confidential and Proprietary
GREAT ENVIRONMENTGLOBAL MONTH OF SERVICE
2015:
4,145 projects
in 92 countries,
for a total of over
213,000 volunteer hours
“I am a Heart of Hilton”
- DoubleTree Crystal City Team Member -
Heart of House: Building a back of
house environment
that rivals front
of house
© 2016 Hilton Worldwide Confidential and Proprietary
GREAT ENVIRONMENTMAKING WORKPLACES MORE COMPELLING
© 2016 Hilton Worldwide Confidential and Proprietary
GREAT CAREERSPERSONAL AND PROFESSIONAL GROWTH
1 in 11 jobs is tourism related
© 2016 Hilton Worldwide Confidential and Proprietary
GREAT CAREERSELEVATE, ENGAGE & EXCEL
“Leadership at Hilton is the ability to envision possibilities,
build high-performing teams and inspire passion. It is the
willingness to take calculated risks, assume responsibility,
and enhance quality and service.”
Matt Schuyler
Chief Human Resources Officer
Building and navigating
great careers
70%+ General Manager appointments
globally are internal
500+ career paths reviewed monthly
© 2016 Hilton Worldwide Confidential and Proprietary
GREAT CAREERSPROVIDING MEANINGFUL OPPORTUNITIES
DoubleTree by Hilton Heyuan
By 2016:
Unconscious Bias training for all
GMs & Directors
Double the number of Female GMs
Flexible work initiatives
© 2016 Hilton Worldwide Confidential and Proprietary
GREAT CAREERSASIA PACIFIC DRIVING THE CHARGE
© 2016 Hilton Worldwide Confidential and Proprietary
GREAT CAREERSGAME CHANGING MOVES IN CHINA
CHINESEGMs TODAY
48%
OVER
BY 2017
55%
CHINESESPEAKING GMs
68%
2016 World of learning opportunities
More than 3,325 Team Members have
completed Leadership and
Development programmes
More than 10,000 Team Members have
completed nearly 250,000 online courses
600 Team Members have completed
more than 38,000 hours of
Pearson English Learning
© 2016 Hilton Worldwide Confidential and Proprietary
GREAT CAREERSINSPIRING CHINESE TEAM MEMBERS THROUGH CONTINUAL LEARNING
Shine 1
Hilton Garden Inn Bali Ngurah Rai Airport
Elevate 2
Hilton Shanghai Hongqiao
Elevate 1
Conrad Beijing
More than 800,000 room nights booked
by Team Members, family and friends
since launch
© 2016 Hilton Worldwide Confidential and Proprietary
GREAT REWARDSRAISING THE BAR WITH HIGH IMPACT PROGRAMMES
Hilton Foshan China
© 2016 Hilton Worldwide Confidential and Proprietary
OUR MEASUREMENT OF SUCCESSSCORING ON TRUST & ENGAGEMENT
88
ENGAGEMENT
94
APAC
CHINA
TRUST
81
89
APAC
CHINA
© 2016 Hilton Worldwide Confidential and Proprietary
HILTON – A GREAT PLACE TO WORKRECOGNITION OF OUR COMMITMENT TO TEAM MEMBERS
Top 100 Best Workplaces
for Women
10 Best Workplaces in the Fortune 500
Best Companies to Work For (#56)
Best Workplaces for Millennials (#60)
World’s Most Admired CompaniesAmerica’s Best Employers 2016 Top Green Company
Best Workplaces Award: China
(#1)/Colombia/India/Italy/Mexico/Netherlands/P
eru/Sri Lanka/Turkey (#1)/United Arab Emirates/
United Kingdom/United States
Regional Winner in Europe and Latin America
Top 50 Companies for Diversity (#42)
Top 15 Companies for Mentoring (#3)
Top 13 Companies for Supplier Diversity (#4)
Top 12 Companies for Employee Resource Groups (#11)
© 2016 Hilton Worldwide Confidential and Proprietary
GCM HR Awards Year 2016 & 2015
2016 World’s Best Multinational Workplaces
Greater China
2016 China Top 100 IDEAL™
2016 China Top One Industry Award for Tourism
2016 Hong Kong Top 100 IDEAL™
2016 Excellence in Campus Recruiting
2016 Excellent Employer of China
– awarded by 51Job.com
2016
2015 Best Companies to
Work For Greater China
2015 China Top 100 IDEAL™
2015 China Top One Industry Award for Tourism
2015 Hong Kong Top 100 IDEAL™
100 Best HRM Companies of 2015
2015 Best Human Resource Management
(HR) Team – awarded by 51Job.com
2015