hear from the brightest minds in aged...
TRANSCRIPT
IBC HEALTHCARE
12-14 November 2018, Novotel Singapore Clarke Quay
HEAR FROM THE BRIGHTEST MINDS IN AGED CARE:
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PLUS! HANDS-ON PRE-CONFERENCE WORKSHOP ACHIEVING QUALITY OF CARE AND LIFE IMPROVEMENTS BY TRANSFORMING AGED CARE DELIVERY MODELS
Bernie Poh CEO
Allium Healthcare, Senior Vice President, Aged Care
services, GK Goh Strategic Holdings, Singapore
Peter Brown Owner
Care Resort Chiang Mai, Thailand
Belinda Wee Co-Founder
St Bernadette Lifestyle Village, Singapore
Marc A. Daubenbuechel Owner & Managing Director RainTree Care Services
& Senior Residences, Philippines
Chan Su Yee CEO
NTUC Health SIngapore
RETIREMENT HOMES RETIREMENT HOMES RETIREMENT HOMES OPERATORS
Dr. Stephen Chan Yung Wei Acting Chief Medical Informatics Officer
Woodlands Integrated Health Campus, Singapore
Dr. Loh Yong Joo Consultant Rehabilitation
Physician and Deputy Director for Clinical
Innovation Tan Tock Seng Hospital,
Singapore
Dr. Ratna Rao Senior Consultant,
Coordinator Geriatric Services
Apollo Group of Hospitals, India
Assoc Prof Philip Yap Senior Consultant, Dept ofGeriatric Medicine, ClinicalDirector, Geriatric Centre
Khoo Teck Puat Hospital, Singapore
Dr Elton Ong Managing Director, Clinical
Services Fullerton Health,
Singapore
HOSPITALS HOSPITALS HOSPITALS HOSPITALS OPERATORS
Aongorn Somprasong Managing Director
Lombard Investments, Thailand
Dr. Dhawal Jhamb Investment Officer, PPP
Transaction Advisory Services
IFC, Singapore
Hui Hsing Ma Senior Advisor
TVM Capital Healthcare, Singapore
Mervin Teo Vice President
Quadria Capital, Singapore
Dr. Muaz Omar CEO
Selgate Healthcare, Malaysia
INVESTORS INVESTORS INVESTORS INVESTORS OPERATORS
LEADERSHIP INSIGHT + FRESH PERSPECTIVES = TRANSFORMATION
Produced by
RETIREMENT HOMES
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AGENDA DAY ONE Tuesday, 13 November 2018
08:30 REGISTRATION AND MORNING REFRESHMENTS
08:50 CHAIRMAN’S OPENING REMARKS
GLOBAL AND REGIONAL TRENDS
09:00 MARKET OUTLOOK AND TRENDS IN ELDER CARE MARKET • Key trends demographics, diseases, fee structures, transparency, ease of
doing business and more• Implications for demand• Discover which market provides the best opportunity for your business
09:30 KEYNOTE PANEL DISCUSSION: MAJOR DEVELOPMENTS IMPACTING AGED CARE AND SERVICE DELIVERY IN THE REGION
• Changing service delivery models for better quality of life for seniors• Innovative technologies changing how care is given and monitored • Evolving partnerships in the private and public sectors • How is Asia evolving and where do we see the opportunities for expansion?
Bernie Poh, CEO, Allium Healthcare and Senior Vice President, Aged Care services, GK Goh Strategic Holdings, SingaporeDr. Muaz Omar, CEO, Selgate Healthcare, MalaysiaPeter Brown, Owner, Care Resort Chiang Mai, Thailand Dr Elton Ong, Managing Director, Clinical Services, Fullerton Health, SingaporeBelinda Wee, Co-Founder, St Bernadette Lifestyle Village, SingaporeDr. Miguel A. Ramos, CEO/ President, La Verna Aged Care Institute and Dementia Village, PhilippinesDr. Anthony Lawrence, Co-Founder and Managing Director, Helix Healthcare, Malaysia
SUSTAINABLE MODELS AND PARTNERSHIPS IN ELDERCARE
10:15 PROJECT SHOWCASE: KAMPUNG ADMIRALTY ACTIVE AGING HUB - A COMMUNITY ENDEAVOUR
• Ageing in place: helping seniors live independently; with help where needed• More than hardware: social citizenry and mobilising the community to support
one another as our population ages• Partnership and a many helping hands approach to bring active ageing
services closer to homeChan Su Yee, CEO, NTUC Health, Singapore
10:45 SPEED NETWORKING
11:05 MORNING REFRESHMENTS AND NETWORKING BREAK
11:35 PROJECT SHOWCASE: INNOVATIVE HEALTHCARE MODELS IN SECONDARY AND POST-ACUTE CARE IN SOUTH EAST ASIA
• Current gaps in the healthcare landscape in SEA, particularly in the elderly and those with chronic disabilities
• Prevalent models of care within the landscape• Secondary Care and Post-Acute Care as bridge to forming a seamless
healthcare ecosystemDr. Anthony Lawrence, Co-Founder and Managing Director, Helix Healthcare, MalaysiaDr. Chong Su-Lin, Co-Founder and CEO, Helix Healthcare, Malaysia
12:05 KEYNOTE PANEL DISCUSSION: TAILORING HOSPITALS FOR FUTURE NEEDS OF A GROWING GERIATRIC POPULATION
• Understanding the needs of the growing geriatric population• Developing a home-like environment can ease the transition • Evolving programmes and processes to place the needs of the elderly patient first• Strategies to help better adjust to living independently while managing health
conditions• Improving co-ordination and moving away from silo operations
Dr. Stephen Chan Yung Wei, Acting Chief Medical Informatics Officer, Woodlands Integrated Health Campus, SingaporeDr. Ratna Rao, Senior Consultant, Coordinator Geriatric Services, Apollo Group of Hospitals, IndiaAssoc Prof Philip Yap, Senior Consultant, Dept of Geriatric Medicine, Clinical Director, Geriatric Centre, Khoo Teck Puat Hospital, SingaporeDr. Loh Yong Joo, Consultant Rehabilitation Physician and Deputy Director for Clinical Innovation, Tan Tock Seng Hospital, Singapore
THE CHANGING ROLE OF RETIREMENT VILLAGES IN ELDER CARE
12:50 PROJECT SHOWCASE: DEVELOPING AN AGED-CARE HUB AND DELIVERING SUPERIOR SERVICES CENTRED ON THE NEEDS OF THE PREMIUM SEGMENT
• Discussing the rationale behind the model: Well-travelled and affluent baby boomers
• Becoming a specialised service operator in aged care• Making a reasonable return for the risk and effort undertaken• Providing smart facilities with plenty of social interaction and double-
occupancy rooms• Leveraging overseas experience to introduce best practices and high-quality
aged-care products and services in SingaporeBernie Poh, CEO, Allium Healthcare and Senior Vice President, Aged Care services, GK Goh Strategic Holdings, Singapore
13:20 LUNCH AND NETWORKING BREAK
14:20 INTERNATIONAL BEST PRACTICES: RETHINKING AGING: NOT THE TRADITIONAL NURSING HOME GRANDMA LIVES IN
• Rethinking aging from practical examples that challenge the current perceptions of elder hood
• Recognising that getting outside of your comfort zone presents opportunities for growth and development
• Changing a culture requires insight from the lessons learned by others who have been successful
• Taking home practical strategies to help you meet the challenges you face in your work and personal life.Dan Levitt, Executive Director, Tabor Village, Adjunct Professor, University of British Columbia, Adjunct Professor, Simon Fraser University, Board Member, Global Aging Network, Canada
14:50 CASE STUDY 1: DEMENTIA AND ALZHEIMER CARE: FOCUS OF CARE DELIVERY AND QUALITY OF LIFE
• Dementia – The disease of our time• The key essentials in dementia care• How are elder care centers preparing for better patient care – through facilities
and technology? • Asian aging population and demand and supply of elder care centers?
Peter Brown, Owner, Care Resort Chiang Mai, Thailand
15:20 CASE STUDY 2: EMERGING PHILIPPINE MARKET: BUILDING SENIOR RESIDENCES FOR THE GROWING NUMBER OF FILIPINO SENIORS
• Opportunities and threads in opening a senior’s residence in the Philippines from an international investors point of view
• Key differences in marketing and operating seniors’ residences in Europe and in the Philippines
• The Filipino healthcare worker – The solution for the international shortage of qualified healthcare workers in the geriatric industry? A reality check Marc A. Daubenbuechel, Managing Director, RainTree Care Services & Senior Residences, Philippines
15:50 AFTERNOON REFRESHMENTS AND NETWORKING BREAK
16:20 CASE STUDY 3: COMPETENCY & CAPACITY: RECRUITING, TRAINING AND RETAINING SKILLED ELDER CARE TALENT
• Aging – A double-etched sword in healthcare • Understanding concepts like cognitive workload, user-centred design, and
user experience, human factors provides insights into improving safety and efficiency in the working environment
• Sharing how the science of human factors can contribute towards supporting an aging workforce in the healthcare industry. Dr. Yin Shanqing, Senior Principal Human Factors Specialist, Quality, Safety, & Risk Management, KK Women’s & Children’s Hospital, Singapore
AI, ANALYTICS AND NEW TECH IN ELDER CARE
16:50 PRESENTATION: HOTTEST TECHNOLOGIES ATTRACTING INVESTMENT IN SENIOR CAREFor speaking opportunity, please contact [email protected]
17:20 IMPROVING PATIENT-CENTRICITY: BEST PRACTICES FOR TECHNOLOGY ADOPTION AND INTEGRATION For speaking opportunity, please contact [email protected]
17:50 ASSISTED CARE: APPLICATIONS OF AI AND ELDERLY CARE ROBOTICS THAT ARE FILLING THE GAPS Dr. Jit Sen Tan, Founder and Director, Lotus Eldercare, Singapore
18:20 CLOSING REMARKS AND END OF DAY ONE
AGENDA DAY TWO Wednesday, 14 November 2018
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08:30 REGISTRATION AND MORNING REFRESHMENTS
08:50 CHAIRMAN’S OPENING REMARKS
INVESTMENT, EXPANSION AND RETURNS
09:00 KEYNOTE PANEL - SHARK TANK: INVESTORS PERSPECTIVE: WHERE ARE THE INVESTMENT OPPORTUNITIES IN ELDER CARE AND HOW CAN YOU CAPITALISE ON THEM?
• Is there legitimate cause for investor optimism in senior care?• Where are opportunities - post-acute transition, remote medical
communication, end of life planning, mental acuity, hospice care, day care? • What are the challenges – scalability, reimbursements, fragmentation? • What are the criteria for success and how do you get there?
Moderator: Ms. Aongorn Somprasong, Managing Director, Lombard Investments, ThailandPanellists: Mervin Teo, Vice President, Quadria Capital, SingaporeHui Hsing Ma, Senior Advisor, TVM Capital Healthcare, SingaporeMichael Fernandes, Partner, Leapfrog Investments, SingaporeDr. Dhawal Jhamb, Investment Officer, PPP Transaction Advisory Services, IFC, Singapore
09:45 LEVERAGING PUBLIC PRIVATE PARTNERSHIPS MODELS FOR QUALITY ELDER CARE
• Leveraging capabilities of both public and private sector come together for bridging the gap in services for elderly care services
• Appropriate Public Private Partnership models for provision of elderly care services
• Key challenges in implementing PPPs in Elderly CareDr. Dhawal Jhamb, Investment Officer, PPP Transaction Advisory Services, IFC, Singapore
10:15 PROJECT SHOWCASE: DEVELOPING PPPS FOR SUSTAINABLE COMMUNITY SENIOR CARE MODELS
• PPP Investment and partnership outlook • How public-private-partnerships (PPP) can be a sustainable model for
preventive health care of the elderly? • Fullerton Health Project Big Heart – A Community Health Screening Project
targeting the elderly (aged > 65) and vulnerable (living alone) in Singapore • PPP project between Fullerton Health and Loving Hearts Multiservice Centre
Dr Elton Ong, Managing Director, Clinical Services, Fullerton Health, Singapore
10:45 MORNING REFRESHMENTS AND NETWORKING BREAK
11:15 PROJECT SHOWCASE: CHANGE IN PARADIGM: FALL PREVENTION PROGRAMME FOR THE COMMUNITYDr. Miguel A. Ramos, CEO/ President, La Verna Aged Care Institute and Dementia Village, Philippines
11:45 PROJECT SHOWCASE: THE CHANGING ROLE OF RETIREMENT VILLAGES IN IMPROVING COGNITIVE, PHYSICAL & SOCIAL OUTCOMES
• Developing an assisted living facility where seniors have the autonomy to engage in their own self-directed activities
• Promoting seniors to remain active and engaged in their usual activities even with age
• Active aging – implementing a host of activities to keep seniors socially-engaged and activeBelinda Wee, Co-Founder, St Bernadette Lifestyle Village, Singapore
FACILITIES AND CARE DELIVERY
12:15 IMPROVING COGNITIVE, PHYSICAL & SOCIAL OUTCOMES: HOW ARE FLEXIBLE SMART FACILITIES ENHANCING ELDER CARE For speaking opportunity, please contact [email protected]
12:45 LUNCH AND NETWORKING BREAK
13:45 PROJECT SHOWCASE: GERIATRIC CARE SERVICES IN HOSPITALS: TIME TO MAKE IT A REALITY
• Boom in elderly population in the years to come • Hospital visits/admission of elderly patients on the rise• Dedicated and exclusive services to be tailored to meet this demand • Improve quality and wholesome care for the elderly
Dr. Ratna Rao, Senior Consultant, Coordinator Geriatric Services, Apollo Group of Hospitals, India
14:15 ACUTE HOSPITAL CARE FOR PATIENTS WITH DEMENTIA AND DELIRIUM
• An enhanced delirium care protocol coupled with person centred approaches can improve outcomes
• Focus on how we can care better for this vulnerable group of patients drawing from published studies and our experience in SingaporeAssoc Prof Philip Yap, Senior Consultant, Dept of Geriatric Medicine, Clinical Director, Geriatric Centre, Khoo Teck Puat Hospital, Singapore
14:45 DEVELOPING QUALITY REHABILITATION CARE THROUGH TECHNOLOGIES
• Advanced Rehabilitation Technologies: Evidence and Considerations• Local experiences in robotics and virtual reality rehabilitation• Frailty rehabilitation using technologies and serious games
Dr. Loh Yong Joo, Consultant Rehabilitation Physician and Deputy Director for Clinical Innovation, Tan Tock Seng Hospital, Singapore
15:15 AFTERNOON REFRESHMENTS AND NETWORKING BREAK
15:45 EASING INDEPENDENCE: CHALLENGES AND OPPORTUNITIES IN ‘OUT OF HOSPITAL’ DELIVERY MODELS
• Understanding the role of medical and non-medical home nursing and care for the elderly in Singapore
• Discussing the rationale behind this delivery model and evidence of success and improvement in patient outcomes
• Assessing the commercials: Funding, ROI, partnerships and scale • Empowering communities by educating the caregiving skills of senior’s families
Julian Koo, CEO, Jaga-Me, Singapore
16:15 RETHINKING ELDERCARE DELIVERY ACROSS SOUTH EAST ASIA: COMPARATIVE LESSONS FROM SINGAPORE AND THE PHILIPPINES
• Learning from deploying a data-driven digital healthcare access to better support underserved communities
• Challenges and pitfalls in implementation• Key data insights and learnings
Edward Booty, CEO, Allied World Healthcare, Philippines/Singapore/UK
16:45 CHAIRMAN’S CLOSING REMARKS AND END OF SUMMIT
PRE-CONFERENCE WORKSHOP MONDAY 12 NOVEMBER 2018
Achieving quality of care and life improvements by transforming aged care delivery modelsABOUT THE WORKSHOP:
Participants will leave with practical take-away action plans that are implementable.
The deliverable outcome of this workshop will be, that you leave with a quality improvement project plan, that includes the commercial aspects, developing delivery models, executing plans, overcoming roadblocks and pitfalls, driving organisational transformation and more - your keys to success!
KEY TAKE AWAYS:
Rethink the traditional approach to dementia aged care through reinventing organisational strategy and culture change
Achieve organisational change with a new model of residential living - creating a house model
Focus on quality of cognitive, physical & social outcomes: - Enhance person centered dementia care - Improve quality- Reduce risks - Best practices in clinical areas such as falls
management and medication management
- Enhance quality of work-life for engaged staff and leadership through employee training and retention programs
Develop and implement an action plan that transforms the lives of people living and working in aged care through practices that have been adopted globally
Discuss commercial aspects including: - Rationale behind the model- Reasons it works- Evidence of success and improvement in patient outcomes- Funding prospects and ROI- KPIs and successes and factors – what to do and what not to do- Practical implementable tips
WORKSHOP DIRECTOR:
Dan Levitt Executive Director, Tabor Village, Adjunct Professor, University of British Columbia, Adjunct Professor, Simon Fraser University, Board Member, Global Aging Network, Canada
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“Informative, insights to how hospital vision and operation globally”
Tony Yang, Senior Manager FM, Alexandra Health, Singapore
What past attendees say about our healthcare conferences:
“Well organized. Gained technical knowledge and network. I will recommend attending it again next
year. Speakers are the top of their experience” Ariel Magbanva, Architect, Department of Health, Philippines
“Gained local knowledge of region and networking! I would like to attend again next
year. I met some great people” Steve Wesley, Head of Strategy, Cegedim Insurance Solutions, UK
“Gained knowledge. Will recommend people to attend. Participants were wonderful”
Vinay Verma, Chief Manager, The Oriental Insurance, India
“Fruitful and eye opening. There is a lot of information and experience shared. It
benefited me to attend for new experiences, learning and upgrading, keeping aligned with
the market/world moving forward” Valent Tan, Engineer, Yishun Health Campus, Singapore
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Elder Care Asia is THE event, where Asia’s most prominent senior care professionals will meet to debate and work together, towards reimagining how to shape Asia’s future eldercare landscape.
This is Asia’s ONLY event with a regional focus on elder care investment and will showcase ground-breaking models and technology applications, for better senior care outcomes. It will also enable the forging of business partnerships between
retirement operators, hospitals and investors, amongst other key stakeholder groups, that are essential to fostering momentum in this intertwined ecosystem.
Our theme for 2018, is a 360° approach to transforming elder care in the region. We will be examining unique delivery and execution models with not only profitable returns, but also improved senior outcomes.
ELDER CARE ASIA:CENTER STAGING PROFITABLE OPPORTUNITIES IN ELDERCARE MARKETS ACROSS APAC
WHAT’S IN IT FOR YOU? THREE DAYS of high-powered debates and
PEER-TO-PEER information sharing!
KEY STAKEHOLDER PARTICIPATIONRetirement Operators, Hospitals and
Investors: Understand changing roles and innovations, growing geriatric investment
and investors’ perspectives
DELIVERY MODELS & EXECUTIONRevolutionary models for senior
care: Commercial aspects, better patient outcomes and implementation case studies
LATEST PROJECTS & PARTNERSHIP OPPORTUNITIES
Project showcases on the most innovative eldercare delivery models
INSIGHTS ON QUALITY OF CAREVeteran insight on what counts as
well as how to improve delivery and outcomes
HOTTEST TECHNOLOGIESReimagine eldercare through new
technologies that actually work!
TAIORING LONG-TERM CAREImplementing a robust fall prevention programme and adopting to changing
needs for dementia and delirium
SMART FACILITIESWhat are the most cost-effective ways for developing flexible smart facilities that enhance elder care
HOSTED SPEED NETWORKINGA quick and effective way to expand your business network and generate
key contacts in the industry
WHO YOU WILL MEET
PROMOTE YOUR BUSINESS AT ASIA’S LEADING EVENT ON ELDERCAREElder Care Asia connects the global community involved in expanding, financing and executing senior care businesses in APAC markets. It’s the only event that focuses on the business of senior care in the region. Senior decision makers will attend this event to identify, engage and enter into aligned partnerships that help drive their businesses forward.
Our bespoke Sponsorship and Exhibition packages offer exceptional branding and prime exposure to key decision makers.
Regulators ............................................................................. 5 Investors ...............................................................................15 Financiers ...............................................................................5 Hospitals ............................................................................. 20 Eldercare Operators ......................................................35 Technology & Solution Providers ...............................5 Retirement Villages......................................................... 10 Facility & Design Firms .....................................................5
To explore from a range of thought leadership, speaking, exhibiting, branding and marketing opportunities available, please contact Casey Ho at Tel: +65 6508 2470 or Email: [email protected]
ELDERCARE ASIA
Yes! I/We will attend Eldercare Asia 2018, 12 - 14 November 2018
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ADD ON WORKSHOP: ADD SGD 500 per workshop• Pre conference workshop (12 November 2018)
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ADD ON WORKSHOP: ADD SGD 500 per workshop• Pre conference workshop (12 November 2018)
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