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Healthcare Financial Management Association National Congress Innovation: Revolutionizing the Healthcare of Today, for the Evolution of Tomorrow Master Program Mantra Lorne, Victoria Wednesday 15 th – Friday 17 th November 2017 With the modern world evolving so quickly around us, and new revolutionary technology being incorporated into day to day life more frequently, we need to develop an understanding and means of how we can grow alongside the new world healthcare. Healthcare is moving at a rapid pace, and there are many parts to play under the surface, that if brought together and executed well, can lead to the innovation of truly sustainable and efficient healthcare.

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Page 1: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

Healthcare Financial Management Association

National Congress – Innovation: Revolutionizing

the Healthcare of Today, for the Evolution of

Tomorrow

Master Program

Mantra Lorne, Victoria

Wednesday 15th – Friday 17th November 2017

With the modern world evolving so quickly around us, and new revolutionary technology being incorporated into day to day life more frequently, we need to

develop an understanding and means of how we can grow alongside the new world healthcare. Healthcare is moving at a rapid pace, and there are many parts to play

under the surface, that if brought together and executed well, can lead to the innovation of truly sustainable and efficient healthcare.

Page 2: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

2017 HFMA National Congress - Program

Wednesday 15th November 2017

Opening Session – Main Convention Room

Time Duration Title Speaker

9:00am 5min Official Congress Opening

Brandon Howard

President

HFMA Australia

9:05am 45min

Key Note Speaker

The future is change…

Steve Sammartino

Digital revolution and disruptive

technology expert

9:50am 40min

International Key Note Speaker

The Revolution in Healthcare – Achieving value driven

outcomes with healthcare analytics

Charlton Park

Chief Analytics Officer

University of Utah

United States

10:30am 45min

International Panel Discussion:

How innovation has changed the face of healthcare,

today and tomorrow, and on the international stage?

Hosted by David Roberts, Managing Partner – Ernst &

Young

Charlton Park

Chief Analytics Officer

University of Utah

United States

Lee Outhwaite

Director of Finance

Chesterfield Royale Hospitals NHS Foundation

Trust

United Kingdom

Mary Mirabelli

Vice President

Hewlett-Packard Enterprise Services now DXC

Technologies

USA FHFMA National Chair 2016-2017

Professor Martin Connor

Executive Director

Centre for Innovation – Griffith University

QLD

Karen Schartman

Chief Financial Officer

Kaiser Permanente, Washington

United States

MC: Murray Chenery – CPA Australia

11:15am – 11:45am Morning Tea

Page 3: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

Wednesday Concurrent (1)

Executive Stream / Lounge – proudly brought to you by Ernst & Young

Tech Hub

12:45pm – 1:45pm Lunch

Times: Duration:

Session One: Big Big Data –

What’s available, how to use it and what to ask of it?

Session Two: Innovation, technology and systems to drive

performance

Session Three: Commercialization and Economies of Scale –

Learnings nationally and internationally

Session Four: National Funding –

The future

Room: Conference

Rooms 1 & 2 Room: Heritage Ballroom Room: Conference Room 3 Room: Heritage Room

2

11:45am

30min

The RISK of big data in health care: The

renaissance of a good yarn, data vs. storytelling

Duane Attree

Chief Executive Officer Chappell Dean

ED / CEO Health Round Table

A local BI tool now a State-wide initiative – Managing your patient flow, manage your waitlist and manage

your efficiency

Professor Martin Connor Executive Director

Centre for Innovation – Griffith University

QLD

International Learnings – Commercialization and scale

Karen Schartman

Chief Financial Officer Kaiser Permanente,

Washington United States

National Funding – Where is it at and Where is it going?

James Downie

Chief Executive Officer Independent Hospital

Pricing Authority NSW

12:15pm 30min

What the data shows and the link to quality

& cost

James Downie Chief Executive Officer Independent Hospital

Pricing Authority NSW

NSW – BI systems of today must support the movement

towards value

Neville Onley Executive Director – Activity

Based Management Ministry NSW

“Beyond rate bashing – How strategic procurement value

drivers can deliver sustainable outcomes”

Elaine Ko

Chief Executive Health Purchasing Victoria

ABF Costing – What it means at various

levels

Chris Jackson Manager, Decision

Support Royal Children’s

Hospital

MC:

Times Duration Room Session Topic Facilitated Discussion

Intimate Discussion Forum – National Key Note Speaker

11:45am

to

12:45pm

1hr Executive

Lounge

How to future proof your organization: It is a game of inches

The key strategies to future proofing your organization and to

successful implementation of IT

Steve Sammartino

Digital revolution and

disruptive technology expert

Times Duration Room Session Topic Presenter

11:45am –

12:45pm 1hr Heritage 3

How to effectively manage your biggest expense – staff.

E-Rostering solution to ensure safe patient care, reduce

admin time and pay accurately.

Alison Sinclair

National Sales Manager

Allocate

&

Tony Roberts

Director of Finance

East Grampians Health Services

Page 4: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

Wednesday Concurrent (2)

Executive Stream / Lounge – Proudly brought to you by Ernst & Young

Tech Hub

2:45pm – 3:15pm Afternoon Tea

Times: Duration:

Session One: Digital Health – The

revolution and preparing for the future

Session Two: Building a culture to

foster innovation

Session Three: Budgeting and Forecasting –

International and national best practice

Session Four: Revenue Bench

Marking Best Practice – A national

perspective

Room: Heritage Ballroom Room: Conference Room

3 Room: Conference Rooms

1 & 2 Room: Heritage Room

2

1:45pm 30min

The Big Leap, EMR Implementation – Lessons

learnt around the transformation

Andrew Whittingham Acting Chief Financial

Officer Royal Children’s Hospital

Mature Matrix in Finance – Building an innovative

culture, working with the business. Finance is more

than numbers and business cases.

Lucy Franzmann

Chief Financial Officer Peter Mac

VIC

Dianna Ortisi Manager Finance and

Business Austin Health

VIC

International and National Best Practice in budgeting

and forecasting

Stuart Painter Partner

Ernst & Young

The six key areas of opportunity Nationally

in Revenue

Paul Tridgell Consultant

NSW

2:15pm 30min

Data Driven Analytics Delivering Cost Effective

Healthcare

Dr. Nitin Verma Global Head – Healthcare

Evosys

Making Waves – Practical Implementation of

Innovation

Dr. AJ Purcell FCPA, Chief Auditor

CPA Australia VIC

Sponsored by CPA Australia

Budgets / Actuals / Forecasts – The three-ring

circus

Mark Lawrence Chief Financial Officer

Western Health VIC

The well is “not dry” the low hanging fruit

still exists today

Debbie Ruiz Revenue Manager

Western Health VIC

MC:

Brandon Howard Executive General Manager

Corporate Karingal St Laurence

HFMA Australia President

Stuart Donaldson

Chief Financial Officer Monash Health

Times Duration Room Session Topic Round Table Session

Intimate Session – International Key Note Speaker

1:45pm

to

2:45pm

1hr Executive

Lounge

Moving from BI to Value, how to make the transition

Improving value and outcomes for patients through analytics

Charlton Park

Chief Analytics Officer

University of Utah

United States

Times Duration Room Session Topic Presenter

1:45pm –

2:45pm 1hr Heritage 3

How you can MAXIMISE your Revenue from an Operating

and Novated Fleet

Matthew Honan

Managing Director

Remunerator

Page 5: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

Wednesday Afternoon Plenary Session – Main Conference Room

National Panel: Preparing for the future state of Australian Health care management

Time Duration Title Speaker

3:15pm 45min

Is change in the wings for the Australian Health care sector?

What does the Australian Health care sector future hold? Where will funding move to?

How will we be measuring successful performance?

What healthcare management issues will we be dealing with in 5-10 years?

Hosted by Julian Maiolo – Paxton Partners

Neville Onley Executive Director – Activity Based

Management Ministry NSW

Don Frater

Chief Financial Officer Department of Health and Human

Services SA Health

Nick Steele Deputy Director General

Queensland Health

Peter Archterstraat Administrator

National Health Funding Pool NSW

Greg Stenton

Chief Finance Officer Department of Health and Human

Services VIC

4:00pm 30min The International Health Finance Disease and the UK approach to the

Cure: Implementing a value based approach to healthcare

Lee Outhwaite

Director of Finance

Chesterfield Royale Hospitals NHS

Foundation Trust

United Kingdom

4:30pm 30min Latest developments in Governance arrangements –

A perspective from both the listed company Board Room and the Parliament

Peter Archterstraat Administrator

National Health Funding Pool NSW

MC: Matt Durston – Allocate Software

Executive Stream / Lounge – Proudly brought to you by Ernst & Young

Times Duration Room Session Topic Facilitated Discussion

One on One with Ernst and Young

3:15pm

to

4:30pm

1hr

15min Executive

Lounge

Financial Turnaround

Finding the dollars to be sustainable, efficient and

effective. Ernst and Young sharing our learnings in the

last 6 months.

Helen Rizzoli

Director

Ernst and Young

Doors open at 6:45pm for the Gala Dinner and Awards Ceremony – 7pm until Close

Page 6: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

Thursday 16th November 2017

Morning – CFO Breakfast

The second National CFO Forum meeting. All CFOs and Directors are welcome,

please join us for a fully catered breakfast to have the final session to establish the

next steps involved with this new group. This is a final call to action and create the

strong foundations that will be underlying as we progress with the National CFO

Forum into the future.

Times Duration Room National CFO Forum - Breakfast

7:00am

to

8:30am

1.5hrs Observatory

CFO session only – National CFO Forum. HFMA supporting the CFO Group

nationally. Join us to have your say.

The establishment of a National CFO Forum co-ordination group:

Learning sets program for 2018

National CFO Congress in 2018 Join us for a complimentary breakfast and session hosted by Julian Maiolo from Paxton Partners.

Thursday AM Plenary – Main Conference Room

The Digital Era of Health – Impacts and Integration – Main Convention Room

Time Duration Title Speaker

9:00am 45min Kaiser Permanente’s Story – Investment is the way forward.

Karen Schartman Chief Financial Officer

Kaiser Permanente Washington

United States

9:45am 45min

HP International joins us…

Technology and ensuring you are investing in the right thing and the justification of the ROI?

Mary Mirabelli Vice President

Hewlett-Packard now DXC Technologies

USA FHFMA President

MC:

Stephen Carter – Sharp & Carter

10:30am – 11:00am Morning Tea

Page 7: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

Thursday Concurrent (1)

Times: Duration:

Session One: Taking the Plunge – Finance and engaging directly with

clinicians

Session Two: Building BI not just for data,

but set up to change performance and drive innovation – A service

approach

Session Three: 70% of your costs are in people – Manage people

costs, learn from the experts.

Room:

Conference Room 1 & 2 Room:

Heritage Ballroom Room:

Conference Room 3

11:00am 30min

Our new approach, taking the

next steps in engaging

clinicians

Neville Onley

Executive Director of Activity

Based Management

NSW Health

BI Beyond the data to drive

performance

Ian Moody

Executive Director, Finance and

Business Services

Gold Coast Health QLD

Master your Payroll –

Manage your costs

Nick Southcombe

Chief Executive Officer

Frontier Software

11:30am 30min

UK – Our approach to engaging

and curbing costs

Lee Outhwaite

Director of Finance

Chesterfield Royale Hospitals NHS

Foundation Trust

United Kingdom

Multiple Case Studies: The

learnings around introducing BI

George Kapitelli

Chief Financial Officer

Melbourne Health

&

Liz Singleton

Deputy Director of BI

Melbourne Health

How to comprehensively manage

your single biggest expense -

Staff

Matt Durston & Dean Seeley

Allocate Software

MC:

Rachel Meisner

Director Management Accounting

The Royal Children’s Hospital

Times Duration Room Session Topic Facilitated Discussion

Insight from Ernst and Young

11:00am

to

11:30am

30min Executive

Lounge

Movement to an EMR

How to improve the fiscal management of an organization

by using an EMR

Helen Rizzoli

Senior Manager, Advisory

Ernst and Young

International Keynote Speakers

11:30am

to

12:00pm

30min Executive

Lounge

ROI

International research on ROI, does this correlate and is it usable? How are we justifying ROI Nationally?

Mary Mirabelli

Vice President

Hewlett-Packard now DXC

Technologies

USA FHFMA President

&

Karen Schartman

Chief Financial Officer

Kaiser Permanente

Washington United States

Executive Stream / Lounge – Proudly brought to you by Ernst and Young

Page 8: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

Tech Hub

12:00pm – 12:15pm - Break

Thursday Concurrent (2)

Times Duration Room Session Topic Presenter

11:00am

12:00pm

1hr Heritage 3 Using Data to Drive Pro-active Business Decision-making

with MAGIQ Performance Dashboards

Chris Urli

MAGIQ Performance Product

Specialist

MAGIQ Software

Times: Duration:

Session One: Commercial Lens – A different approach to

health finance

Session Two: Sustainable

Healthcare in Regional and Rural

Centers

Session Three: Revenue – Special

Interest Group

Session Four: Tendering and

Compliance

Room:

Conference Room 1 & 2 Room:

Conference Room 3 Room:

Heritage Room 2 Room:

Heritage Ballroom

12:15pm 30min

Commercial in public, taking a commercial

approach to the Public health sector

Shaun Eldridge

Chief Financial Officer Central Adelaide LHN

A CEO’s perspective on sustainability – It takes a

team.

Terry Welch Chief Executive Officer Maryborough District

Health Service VIC

The future of Revenue – Hand held technology

Stuart Pendrich

Revenue Alfred Health

Simplifying the tendering process but

maintaining compliance

Mark Lawrence Chief Financial Officer

Western Health VIC

12:45pm 30min

Commercial Lens… the work the Business

Partners do to walk the line between Finance

and the Clinical Programs

Caroline Whitten

Manager, Business Support

Alfred Health

Our approach at South West to sustainability

Andrew Trigg

Director of Finance South West Healthcare

VIC

Revenue

Understanding the Sector Requirements

Round Table – The biggest

issues, challenges and opportunities for

exploration

Vanessa Hicks Chief Executive Officer

HFMA Australia

Debbie Ruiz Revenue Manager

Western Health

Health service

purchasing policy requirements today &

moving forward

John Delinaoum Director, Finance, Risk

and Governance Health Purchasing

Victoria VIC

MC:

Page 9: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

Tech Hub

Times Duration Room Session Topic Presenter

12:15pm

1:15pm

1hr Heritage 3

A case study with Bairnsdale Regional Health

Service

How an integrated mobile enterprise solution

has delivered a holistic view of the business

and improved efficiency

Oliver Jarman

Presales Consultant

Technology One

&

Nick Fordham

Business Analyst

Bairnsdale Regional Health Service

Executive Stream / Lounge – Proudly brought to you by Ernst & Young

Times Duration Room Session Topic Facilitated Discussion

Survey Presentation

12:15pm

to

1:00pm

45min Executive

Lounge

NAB Health and HFMA

How do health finance managers see the state of the

industry? How do you compare?

Dean Pearson

Economist

NAB Health

1:15pm – 2:00pm Lunch

Thursday Networking Activity 2-5pm

Followed by

Thursday Networking Dinner 7pm – Close

Page 10: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

Friday 17th November 2017

Juxtaposing with the Private Health Sector – How does the public size up? – Main Conference Room

Time Duration Title Speaker

9:00am 45min Open Mic – What is there to learn from the NFP and Private Sector?

Facilitated by Julian Maiolo (Director at Paxton Partners)

Ian Wright Group Chief Financial Officer

Mater Health Services QLD

Damian Armour Chief Executive Officer

Epworth Geelong

Simon Keating Adjunct Associate Professor

Latrobe Uni General Manager

Healthscope Northpark Private Hospital

Stephen Walker Business Manager Epworth Geelong

9:45am 45min Where will sustainability come from? Is there a link with innovation or is

it people and process?

Ian Wright Chief Financial Officer

The Mater Hospital

MC:

Melissa Bodycoat – First State Super

10:30am – 11:00am Morning Tea

Times: Duration: Session One: The Future is Our People

Session Two: The Movement to Clinical

Engagement

Session Three: The Future is Change

Room: Main Conference Room

Room: Heritage Ballroom

Room: Heritage Dining Room

11:00am 45min

Succession Planning – “Creating capacity in an

environment not structured for excess capacity.”

Brad Eisenhuth

Co-Founder The Outperformer

NSW

Sponsored by Sharp & Carter

What you should know… the fundamentals

How you engage with a

clinical area to manage costs & increase revenue

Robert Porter

Director Bendigo Health

Emotional Intelligence

Understanding your team and yourself…

Sue Mckenzie

Founder Orange Coaching

Sponsored by Robert Half 11:45am 45min

Planning clinical engagement to ensure you understand the

requirements

Dominic Wilson-Ing Project Director

Promentor

MC: John Delinaoum

Chief Financial Officer Health Purchasing Victoria

Friday Concurrent – Master Classes

Page 11: Healthcare Financial Management Association · How to future proof your organization: It is a game of inches The key strategies to future proofing your organization and to successful

Tech Hub – 1

Times Duration Room Session Topic Presenter

11:00am

12:30pm

1.5hr Heritage 3 Explore the CPA Journey

Jerry Andrews

National Sector Manager –

Health and Aged Care

CPA Australia

Tech Hub – 2

Times Duration Room Session Topic Presenter

11:00am

12:30pm

1.5hr Heritage 2 Analytics, Budgeting and Planning for Health with AtoBI,

Jedox and Qlik

Ben Mills

Managing Director / Co-

Founder

AtoBI

&

Olivier Bastard

Channel Sales Manager ANZ

Jedox

Friday PM Plenary – Main Conference Room

The Great Debate

Time Duration Title Speaker

12:30pm 30min The bottom line, just as important as

innovation.

MC: Brandon Howard (HFMA Australia President)

1:00pm Close of Congress

Affirmative Team:

“The bottom line is just as

important.”

Robert Porter

Business Director

Bendigo Health

Rachael Meisner

Director Management

Accounting

Royal Children’s Hospital

Caroline Whitten

Manager, Business Support

Alfred Health

Negative Team:

“It’s all about the

innovation.”

George Kapitelli

Chief Finance Officer

Melbourne Health

Greg Stenton

Chief Finance Officer

Department of Health and

Human Services VIC

Shaun Eldridge

Chief Finance Officer

Central Adelaide Local Health

Network