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A PUBLICATION OF HENRY MEDICAL CENTER July/August 2010 www.henrymedical.com Introducing our NEW Diagnostic Imaging Center Inside: Building Better Businesses Bridging the Gap

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Page 1: Health for Life - July-Aug 2010 - Henry Medical

A PUBLICATION OF HENRY MEDICAL CENTER

July/August 2010 www.henrymedical.com

Introducing our NEWDiagnostic Imaging

Center Inside:Building Better Businesses Bridging the Gap

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Fully accredited by the Joint Commission of National Quality Approval

ON THE COVER:Comprehensive Diagnostic Imaging Center designedwith the Patient in Mind

Health for Life is intended to provide general health informationonly. It should not be used to self-diagnose or as a substitute foradvice by a physician or other healthcare professional.

For questions or comments about Health for Life, please call or write the Henry Medical Center Marketing Department, 1133 Eagle’s Landing Parkway, Stockbridge, GA 30281, 678-604-1026.

HENRY MEDICAL CENTER

Charles Scott Jeff CooperPresident and C.E.O. Vice President and C.O.O.

Donna M. Braddy Michelle A. NunnallyDirector of Marketing, Public Relations SpecialistPublic Relations, Community Education and Volunteer Services

Health For Life is Gold award winner at the 2010Georgia Hospital Association's Healthcare Marketing & Public Relations Society annual Target Awards.

Visit us at www.henrymedical.com

Published by do! designDoug Oakes Leigh DelozierCreative Director Writer

Afton Brown Michie TurpinDesigner Photographer

Health for Life, July/August 2010. Published bi-monthly by do! design. All information herein has been checked for accuracy to the best of the publisher’s ability. No responsibilityis accepted for deletions, omissions, errors and/or inaccuracies. No materials contained herein may be reproduced without the exclusive written permission of the publisher.

©2010 by do! design. All rights reserved. Printed in the U.S.A. For information visit www.dodesigninc.com

COVER STORYThe NewDiagnosticImagingCenter

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Need a Physician?Call 678-604-1017 or visit www.henrymedical.com.

Follow us on Facebook.

HEALTH FOR LIFE JUL/AUG 2010 page 1

2 | Introducing Our New Diagnostic Imaging Center

6 | Building Better Businesses

10 | Bridging the Gap

12 | HMC News

13 | HMC Foundation News

Building Better Businesses

Bridging the Gap

contentsJULY/AUGUST 2010

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DiagnosticImagingCenter

NEW IMPROVED

and Comprehensive Diagnostic Imaging Center designed with the Patient in Mind

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In a world where medicine advancesdaily and patients expect the very best,Henry Medical Center is answering thechallenge. Extensive renovations andthe addition of top-notch equipment inthe Diagnostic Imaging Center at McDonough Medical Pavilion make iteven easier for area residents to getthe best care possible.

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e’ve had a huge emphasis during thepast year on improving our outpatient services,” says Jeff Cooper,vice president and chief operating

officer at Henry Medical Center. “We realizedwe had some limitations when providing outpatient services in an inpatient setting, sowe decided to do something about it.”

The “something” amounted to replacing or adding to existing diagnostic equipment at McDonough Medical Pavilion. The new, comprehensive Diagnostic Imaging Center now houses technology on par with anythingyou’d find in a hospital setting, but with someextra advantages.

“We wanted to maintain the high qualitystandards the hospital provides, but in a moreconvenient setting,” Cooper says. “The parkingis closer and you can get in and out faster because you’re not being scheduled around patients in the hospital or coming from theEmergency Room. The location is also better for some people because it’s more centrally located in the county.”

“Of course, patients can still schedule theirtests at the hospital if they’d rather,” he says. The Center already had bone density, mammography and digital X-ray capabilities.New additions include ultrasound, MRI, CTas well as to digital mammography.

“We have excellent equipment here at thehospital,” says Dwight Fancher, director ofRadiology at Henry Medical Center. “Wewanted to duplicate that quality and range ofservices at the McDonough Medical Pavilion.”

One of the most significant additions tothe Diagnostic Imaging Center is PACS, orthe Picture Archiving and CommunicationSystem. Staff is able to send images and test

Amy JorgensenULTRASOUND

Rosemary AndersonMRI

W“

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HEALTH FOR LIFE JUL/AUG 2010 page 5

results to the referring physicians viathe Internet, thanks to digital capabilities– a service previously available only atthe hospital.

The advantages of PACS begin as soon as the patient has a test. Mammography technologists, for example, see the images immediatelyand know whether additional views are needed. Patients no longer have towait for the techs to develop films toconfirm clear images.

“If the doctor wants to see the actual tests, he can go online and see all the images and results,” Fancher explains. “It eliminates a lot of backand forth between the Imaging Centerand doctors, plus lets the doctors seethe results faster.”

“This level of equipment and range of services are typically onlyfound in a hospital environment not at a freestanding outpatient center,”Cooper says.

“Very few places can duplicatewhat we have in an outpatient settingor the number of modalities we’re offering in one place,” Fancher adds.“Patients are going to see faster accessand higher quality care on their firstvisit. We’re really excited about it all.”

Very few places canduplicate what wehave in an outpatientsetting or the numberof modalities we’reoffering in one place.

Dwight FancherDIRECTOR OF RADIOLOGY HENRY MEDICAL CENTER

Calvin FerrierIMAGING SERVICES MANAGER

Pam SandersCT

Loretta GaryCT

Ashley Maddox, Ruby Haney and Betty Hamm MAMMOGRAPHY TEAM

Call 678-604-1055 to schedule an appointment. Conveniently located at 101 Regency Park Drive in McDonough.Take I-75 to Exit 218 and go East onHighway 20/81 approximately 1 mile.

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OccupationalMedicine

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McDonough Medical Pavilionoffers more than everyday urgent care or diagnostic services. Staff works withlocal businesses to keep their employees healthy andable to do their jobs.

HEALTH FOR LIFE JUL/AUG 2010 page 7

Courtney PattersonBEHR PROCESS CORPORATION

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The care funnels through Henry Medical Center’s OccupationalMedicine Services and is more than simply conducting pre-employment or return-to-work physicals. Bonnie Clark,RN, business development specialist for McDonough MedicalPavilion and the primary liaison for occupational medicine,helps make sure every business gets the attention they deserve.

“One of the best things about the occupational medicineprogram is that they make it really easy to get started,” saysHeather Buffalow, Human Resources manager for BehrProcess Corporation in McDonough. “They set up exactlywhat you need and let you change the program services whenyou need to.”

Beverly Sanders with Goodyear Aviation in Stockbridgeagrees. “It’s not very easy to find a facility we can work with because we’re small. But we’ve had a very good relationshipwith Henry Medical Center and have increased our servicesover the years.”

The occupational medicine program regularly works withemployees from more than 100 local businesses. Many rely onHenry Medical Center for their workman’s compensation care,drug screenings, and pre-employment medical tests. Others

require more specialized services, such ashearing screenings that meet OSHA requirements or pulmonary function testsfor firefighters or employees in other occupations that might be exposed to environments that make breathing difficult.

Both Buffalow and Sanders turn tothe occupational medicine program for additional services that benefit their employees. Henry Medical Center staff hasvisited their businesses to administer flushots, provide first aid and CPR training,and more.

The level of hands-on involvement is one aspect of HenryMedical Center’s program that impresses businesses. ShanthaIyer, M.D., medical director of McDonough Medical Pavilion,visits clients to see their work environments firsthand and makesuggestions for improvement. She also leads “lunch and learn”programs on topics ranging from H1N1 to OSHA guidelines.Clark and others also bring health fairs, safety team classes, andwellness programs to the workplace.

Goodyear’s Stockbridge plant retreads aviation tires, andthe safety and health of its workforce is a top priority.

“When we first started working with Dr. Iyer, she came fora plant-wide tour,” Sanders says. “She saw the jobs people weredoing so when they go to her she knows what will be expectedwhen they get back to work. That helps her evaluate betterwhether they’re ready to return, and makes us feel good aboutthe program.”

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One of the best thingsabout the occupationalmedicine program is thatthey make it really easyto get started.

Heather BuffalowHUMAN RESOURCES MANAGERBEHR PROCESS CORPORATION

Bonnie ClarkBUSINESS DEVELOPMENT SPECIALIST

MCDONOUGH MEDICAL PAVILION

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Educating businesses about thosetypes of extra benefits is one of Clark’sbiggest challenges. “I think they don’trealize all that we do,” she says, “although we’re working to changethat. We offer all the same services asthe national programs.”

One benefit in having one-on-onecontact with Clark is that businessescan plan additional programs to fittheir employees’ needs. When Behrwanted to hold its version of a “BiggestLoser” contest, Clark helped set up theprogram and determine the guidelines.

“I love that they give us personalizedservice,” Buffalow says. “Even if an employee goes to the clinic and doesn’thave the correct paperwork, they don’tturn him away. They call me and let me know what they need to fill in themissing pieces. They make it really, really easy for us.”

Comprehensive, AccessibleCommunity Healthcare McDonough Medical Pavilion offers businesses and families afull range of occupational health,urgent care, and diagnostic services. Care is backed by theexpertise of Henry Medical Center in an easy-to-find locationoff I-75 at Exit 218 (Georgia Highways 20/81).

Urgent CareOpen weekdays from 8 a.m. til 10 p.m.Open Saturday from 10 a.m. til 10 p.m. Open Sunday from 2 p.m. til 10 p.m.Physician and registered nurses on duty Walk-in treatment – no appointment necessary

Diagnostic ImagingAppointments available weekdays by calling 678-604-1055.

They’re mindful of keeping peoplesafe, and that’s important,” Sanderssays. “I trust them to help us evaluatesituations and guide us through. Theyknow what they’re doing, and I knowwe’ll do the right thing together.

Beverly SandersHUMAN RESOURCES MANAGER

GOODYEAR AVIATION

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page

UrgentCareCenter

BRIDGINGTHE GAP

Left to right: Margaret Jenkins, Wade Lewis, Shannon Lewis, Tristan Holt, Karen Briscoe enjoybowling at bowling at Fun Bowl of Henry County.

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“An urgent care center is meant tohelp with things you would normallygo to your doctor for,” says ShanthaIyer, M.D., medical director of McDonough Medical Pavilion. “Sorethroat, vomiting, sprains and strains –we help fix minor emergencies so patients can avoid the Emergency Room.”

Physicians at the Urgent Care Center assess illnesses or injuries anddetermine the best treatment. Havingboard certified physicians and nurseswith an average of 20 years’ experienceon staff helps set McDonough Medical Pavilion apart from similarfacilities. Having a complete range ofdiagnostic capabilities on site – includingX-ray, MRI, CT, bone density, anddigital mammography – means theCenter offers more services than patients often realize.

The Urgent Care Center treatsmost medical conditions, including providing school or sports physicalsand splinting broken bones until thepatient can see an orthopedist. Thestaff works closely with paramedicsand Henry Medical Center’s Emergency Department to stabilizeand transfer patients who have moreserious conditions such as chronic pain syndromes, chest pain, or severe abdominal pain.

Although the Urgent Care Centermight not fully treat every condition,the staff is qualified to help all patientsto a certain extent.

“It’s unusual to have nurses in thistype of setting with so many years ofexperience,” Dr. Iyer says. “Most clinicsaren’t completely staffed by registerednurses. But because we are, the nursescan really step in and help the doctors.They have Emergency Room and critical care experience, which is a bigdifference in our facility.”

That’s exactly why patients such asKaren Briscoe of McDonough are fansof the Urgent Care Center. She’s usedthe Center numerous times for herselfand her sons.

“When you have something wrongbut it’s not a major problem – or if Idon’t want the kids to miss school –you can’t beat the Urgent Care Center,”she says. “A lot of times it’s just easierto go there than the ER or even ourprimary care physician.”

Briscoe has trusted the Centerwhen she was ill or dealing with migraines. She has relied on the staffto treat her sons for problems rangingfrom illness to broken bones and cutsthat needed stitches.

“It’s especially convenient whenyou think the doctor might want X-rays,” she says. “You can go to your regular doctor, but then they’ll sendyou somewhere else for X-rays. If youcome to the Urgent Care Center first,you see the doctor and get the X-raysdone at the same place.”

Briscoe brought her aunt, MargaretJenkins, to the Urgent Care Center.

“I’m in a wheelchair,” Jenkins says,“but jumped out of it on impulse oneday when I was trying to get something.I fell and split my ear and part of myscalp on the brick fireplace.”

Briscoe immediately took Jenkinsto the Urgent Care Center, and wasn’tdisappointed.

“She has trouble getting up on thebed,” she says of her aunt, “so they lowered it and brought her a stool. Noone has ever done that for her before.

“The staff in a lot of places won’ttouch an elderly patient becausethey’re afraid they might hurt themmore,” Briscoe adds. “But the peoplehere were great with her.”

Jenkins says the staff took multipleX-rays of her head to be sure shedidn’t have other damage. They alsostitched up the wounds and later removed the stitches when the timecame to do so.

“We can’t be a replacement foryour primary care physician, but wehelp bridge that gap when your doctor’s office is closed,” Dr. Iyer says.“We make an honest effort to begintreatment and get patients back totheir regular physician for follow-up.”

“Everyone we’ve ever seen there is very professional,” Briscoe says, “butthey’re also just down home, sweetpeople. They make you feel great to go there.”

It’s 8 p.m. on a Friday evening. Your child is lethargic, her

temperature has jumped past 100 degrees, and she’s crying

because her ear hurts. You don’t think she’s sick enough to

merit a trip to the Emergency Room, but you’d still like to

have a doctor check her symptoms. What do you do?

You visit McDonough Medical Pavilion’s Urgent Care Center. Shantha Iyer, M.D.MEDICAL DIRECTOR

MCDONOUGH MEDICAL PAVILION

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Henry Medical Center Earns Two Accreditations for Its Nuclear Medicine Lab

Henry Medical Center recently received accreditation by Intersocietal Commission for theAccreditation of Nuclear Medicine Laboratories(ICANL) for its commitment to high quality patient care in nuclear medicine and nuclear cardiology.

Henry Medical Center is one of the first hospitalsin Georgia to receive recognition by the ICANL inboth nuclear medicine and nuclear cardiology.

Henry Medical Center Hosts Seminar on the Importance ofScreening for Colorectal CancerHenry Medical Center will host a seminar –Colorectal Cancer: What you need to knowabout screening – on Thursday, July 29 between 6:30 P.M. and 7:30 P.M. in the hospital’sFoundation Education Center.

For more information please call the Henry Medical Center Community Education departmentat 678- 604-1040.

Henry Medical CenterOpens Gift Shop for Babies and New MomsLollipops offers unique gifts for babies and essential items for new mothers.

Located on the 4th floor of HenryMedical Center’s North Tower, Lollipops is open 9 A.M. to 5 P.M. Monday through Friday

Henry Medical Center Receives Top Marketing& Public Relations AwardsHenry Medical Center is the recent recipient of numerous marketing & public relations awards.

From the Georgia Hospital Association’s Society for HealthcareMarketing & Public Relations, Henry Medical Center received threegold Target awards for its Health for Life bi-monthly magazine,2009 Real Men Wear Pink breast cancer awareness campaign and2010 All for You print ad campaign.

NEWSJuly/August 2010

Henry Medical Center Opens Radiation Oncology CenterHenry Medical Center in a joint venture with Radiation Oncology Services recently opened its new, freestanding outpatient center bringing radiation therapy to Henry County. A Grand Opening ceremonyfor the new Henry Radiation Oncology Center will beheld Thursday, September 23, 2010.

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HEALTH FOR LIFE JUL/AUG 2010 page 13

HMCF Board Recognizes Claire Crumbley

On May 20 the HMCF Board formally recognized Claire Crumbley for her years of dedicated service to the HMCF Board and her support ofthe Foundation and Henry Medical Center. Crumbley is an active member of Henry County who has been a significant advocate for our medical community.

Sam Lorenzo, M.D., Claire Crumbley, and Adam Stanfield, executive director of the Henry Medical Center Foundation

FOUNDATION NEWS

HMCF Corporate Honor RollMember of the Month

Headquartered in Miami, Florida, VITAS operates 46 hospice programs in 15 states

and the District of Columbia including Stockbridge, Georgia.

VITAS provides registered nurses, licensed practical nurses,home health aides, physicians, social workers, chaplains andother care-giving professionals to care for terminally ill patientsdaily – primarily in the patient’s homes, but also in VITAS inpatient hospice units as well as in hospitals, nursing homes and assisted living communities/residential care facilities.

For more information about VITAS visitwww.vitas.com/Aboutus.aspx.

Pacemaker 5000 August 21st at Crystal Lake Golf & Country Club

The 2010 Pacemaker is destined to be another record breakingyear as we seek 1,000 participants. The annual run will be heldat Crystal Lake Golf & Country Club on Saturday, August 21. Onceagain participants will finish at the Aquatics Pavilion where theycan enjoy swimming, food, fun, and music.

Employee Campaign

The 2010 Employee Campaign concluded with another record-breakingyear as Henry Medical Center employees pledge $70,000 to theFoundation. This was an incredible year for the Employee Campaignas more than one hundred new contributors joined the effort. Thisremarkable achievement was the result of both existing employeesand new hires coming together in support of a common cause.

2010 contributions will be used to purchase the LifeNet Stemi, whichis a device that allows EMTs in the field to communicate EKG resultsdirectly to the HMC Emergency Department. LifeNet Stemi is a pre-requisite for the hospital’s angioplasty program scheduled forbegin later this year.

A big thank you goes out to the employees of Henry Medical Centerfor their continued support and dedication to the Foundation.

HMCF BOARD NEWS

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SupportGroups For more information about support groups, please call 678-604-1040.

NON-PROFIT ORG

U.S. POSTAGE PAIDLEBANON JUNCTION, KY

PERMIT #622

Classes For more information about classes, please call 678-604-1040.

Al-AnonMeets in the Foundation Education Center. Every Wed, 8:00–10:00 pm and Sat, 7:00–8:00 pm.

Ala TeenMeets in the Foundation Education Center. Every Wed from8:00–9:00 pm.

Alcoholics AnonymousMeets in the Foundation Education Center. Every Wed and Sat, 7:00–9:00 pm.

Cancer Education/SupportCall 678-604-1040 for more information.

Co-Dependents Anonymous (CoDA)Call 678-604-1040 formore information.

Crohn’s & ColitisMeets in the Foundation Education Center.Third Tues at 7:00 pm.

Arthritis Foundation SelfHelp ProgramThe six-week course is designed to offer support and education to those affected by arthritis.

CPR and First AidRescue techniques aretaught by the American HeartAssociation guidelines. Call678-604-1040 to register.

Diabetes Self-ManagementTwo-day classes are heldeach month.

Evening Seminar SeriesOffers classes on lung andheart disease, cancer andhealthy cooking.

Get Moving AgainFor hip and knee surgery patients. Meets the last Saturday of the month.

Health FairsFree screenings are offered for blood pressure, cholesterol, blood glucose,bone density, prostate andmany other services.

Look Good Feel BetterThis program is designed to help women undergoingcancer treatment to regainself-confidence and controlover their lives. Meets in the Foundation Education

Center monthly from 10:00 am–12:00 pm. Call 770-631-0625 for datesand to register.

On-Site Health Related classesHenry Medical Center offerscustomized on-site health related classes that can beconducted at your business,school, or organization.

Planning for your Final HealthcareLearn how you and your family can discuss and planin advance for health care at the end of life. Call 678-604-1054.

Diabetes Support Group Meets in the Foundation Education Center. Pre-regis-tration required.Third Tues at6:00 pm. Call 678-604-5106 for more information.

Fibromyalgia Support GroupMeets in the Foundation Education Center. Last Thurs of every month from 7:00–8:30 pm.

Georgia Losing for LifeWeight Loss SurgeryMeets the second Sat ofeach month, 11 am - Noonin the Foundation Education Center.

Grief RecoveryCall 678-604-1054 for registration, dates and times.

Lupus SupportMeets second Sat each month, 11:00 am–1:00 pm.

Narcotics AnonymousMeets every Fri from 8:00–9:00 pm in the Foundation Education Center and every Sun from 5:30–6:30 pm in theExecutive Dining Room.

Overeaters AnonymousMeets in the Foundation Education Center. EveryThurs, 7:00 - 8:30 pm.

Post-Partum SupportMeets in the 4th floor classroom of the NorthTower. Every Wed, at 8:30am. Call 678-209-4739 for more information

Sisters By ChoiceFor women diagnosed with breast cancer. Meets in the Foundation Education Center. First Tues at 7:30 pm.

Southern Crescent Parents of MultiplesMeets in the Foundation Education Center. FourthThurs from 7:30–9:00 pm.

Southside Weight LossSurgery GroupMeets Fourth Tues, 6:30–7:30 pm.

Stroke ResourcesCall 678-604-1040 for moreinfo.

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