health and cross-cultural issues dr. jill benson senior medical officer migrant health service and...

39
Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline of GP, University of Adelaide

Upload: peter-andrews

Post on 26-Dec-2015

215 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Health and

Cross-cultural issues

Dr. Jill Benson

Senior Medical OfficerMigrant Health Service

and Director,

Health in Human Diversity UnitDiscipline of GP,

University of Adelaide

Page 2: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

What is a refugee?> “Everyone has the right to seek and enjoy in other countries asylum

from persecution”Article 14, Universal Declaration of Human Rights 1948 (signed by member countries, including Australia and NZ)

> Under international law, refugees are persons who "owing to well-founded fear of being persecuted for reasons of race, religion, nationality, membership of a particular social group or political opinion, is outside the country of his (sic) nationality and is unable or, owing to such fear, is unwilling to avail himself of the protection of that country ... " (1951 Convention relating to the Status of Refugees)

> Generally, refugees are people who have been forced to flee their homes, their lands, have lost family and friends, have few possessions and have been the subject of human rights violations.

Page 3: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Refugee profile

> Approximately 13000 refugees/year to Australia, about 1300 to South Australia

> 30% from Africa • Sudan, Congo, Burundi, Liberia

> 30% from Middle East• Afghanistan, Iran, Iraq

> 30% from elsewhere• Burma, Bhutan, China

> Up to 50% aged under 18 > Approx. equal numbers of men and women

Page 4: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Voluntary vs involuntary migrant

> Voluntary (choice)• Prepare• Say goodbye• Learn language• Bring household items etc with them• Have career recognised• Look forward to a new life

> Involuntary (refugee)• No time for preparation• Bring nothing• Lose contact with family and friends• Don’t know language• Lose career• Often still look back to what they have left behind

Page 5: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Refugee profile

> Higher levels of poverty> Families often headed by female > Greater cultural differences> Larger families with lower levels of education

• Often no education at all or only religious education

> Older children responsible for younger ones> Long periods (often >10 years) in flight and/or refugee

camps > Limited or disrupted access to health care or education> ‘Unaccompanied minors’ highest risk as they lack the

support of families> Forced child labour, kidnapping, child soldiers

Page 6: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Flight and Camp

> Stateless, no country> No home or privacy> No contact with family > Limited health-care, food or sanitation> Witnessing starvation, rape, murder, death, self-

abuse> Mandatory detention in ‘safe’ country> Average stay in Kakuma camp ~ 17 years> Many children born and raised in refugee

camps • ~ 8 million worldwide

> Most have no hope of ever leaving camp

Page 7: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Survival

> ‘Survival’ is a priority, not necessarily health or education> Coping with challenges of resettlement> Dealing with loss and dislocation> Housing and food> Language> Transport> Loneliness> Clothing> Perceptions of illness> Caring for family> Mistrust of authority > Fear of being ‘sent back’> Aspirations for a better life

Page 8: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

World-view

> ‘Western’ individualistic world-view• Individualism• Consumerism• Body and mind are separate• Secular and conflictual• Usually assumes people are responsible for their own misfortune

> Collectivist world-view (Indigenous cultures & the developing world)• Spiritual• Ecological• Consensual and communal• Spirituality pervades every aspect of the lives of people from most

collectivist cultures and cannot be differentiated from either their physical or mental well-being

Page 9: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

9

Infections vs Non-communicable Diseases in Africa

> Chronic disease contributes over 70% of disease burden in Australia and will increase to 80% by 2020

> In most of Africa the risk of dying at a young age from an infectious disease is much greater than the risk of dying of a chronic disease (NCD)

> Mortality from malaria in Africa is 3 million/year > Gastroenteritis kills 2 ½ million and pneumonia 3 ½ million

African children per year> About 2 million children die from measles each year in Africa> HIV affects 23 million people in Africa with 1.6 million dying

each year of HIV/AIDS> TB prevalence in Africa is >300/100,000 (3 million people) cf

Aus 5.8/100,000• About ½ million deaths each year from TB in Africa

Page 10: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

10

Nutrition in Africa

> 14 million people in Africa suffer from malnutrition and starvation

> Ingestion of unsafe water, inadequate availability of water for hygiene, and lack of access to sanitation contribute to 1.5 million child deaths per year

> Stunting or chronic undernutrition affects 35-40% of children

> May cause abnormal liver function tests on initial screening

> May be protein, vitamin B12 or other deficiencies.

Page 11: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Pre-departure

> HIV > 15 years or high risk> CXR >11 years or high risk> Some have had treatment for malaria and parasites

and given MMR as part of voluntary ‘Fitness to fly’> Some have ‘Health Undertakings’ eg TB> However compliance, inconsistent paperwork,

delay in leaving etc mean that investigation and treatment sometimes cannot be relied upon.

Page 12: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Parasites and Infections

> Schistosomiasis> Strongyloides> Hookworm> Pork tapeworm (taenia solium)> Giardia> Entamoeba histolytica> Malaria> Cutaneous leishmaniasis> Yaws> TB> Hepatitis B, C and D

Page 13: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Other Health Issues

> Chronic diseases• Hypertension, diabetes, asthma• Nutritional deficiencies – Vitamin D, A, B12, folate,

and Iron > Injuries from pre-migration torture and trauma> Dental problems > Rheumatic heart disease> Childhood development problems > Low immunisation rates > Serious mental health problems eg PTSD

Page 14: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Tuberculosis> 90% of those with TB in Australia are born

overseas> Active TB (infectious) rare> Latent (dormant) TB common

> Needs to be treated in children> Can be reactivated if illness or pregnant

> Most risk in first 2 years after arrival> Non-pulmonary (not in the lungs) TB more

common, especially in children• Can be in lymph nodes or bone

> Chest Clinic does Mantoux on children through schools

Page 15: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Mantoux test

The test needs to be measured 48-72 hours after the injection

Page 16: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Immunisation

> Many refugees come from countries without good immunisation programs

> This leaves them susceptible to diseases like measles, rubella and tetanus

> Free vaccines are provided by local councils – NARI Clinics, GPs and community health centres

Page 17: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Malaria

> About 70% are from areas where malaria is endemic> A ‘fitness to fly’ assessment includes a rapid diagnostic test

• If positive, given a 3 day course of treatment

> We can’t catch malaria here as we don’t have the right sort of mosquitoes

> Refugees from Africa might have life-threatening malaria even though they’ve been tested

> Children are most at risk > Any newly arrived refugee with ‘flu-like’ symptoms of fever,

headache, muscle pain and vomiting might actually have severe malaria and should be taken to hospital immediately

Page 18: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Hepatitis

> Hepatitis A is not serious and quite common in children overseas

> Hepatitis B is usually contracted from a child’s mother at birth or from having an unclean injection• 70% of those with chronic hepatitis B in Australia born overseas• Approx 20% of refugees from some countries are hepatitis B

positive• 90% of those infected at or around the time of birth will have

chronic infection with 25% risk of cirrhosis or liver cancer• Vaccine available

> Hepatitis C is usually contracted from having an unclean injection• Can be treated but no vaccination

Page 19: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

19

Attitude to food after arrival in Australia

> The food in refugee camps is often scarce and of poor quality, so food may be overeaten in Australia

> Food was about survival and not about taste or preference and now there is a huge range

> Multi-generational deficiencies of vitamins and iron passed from mother to child

> Dietary guidelines and a ‘balanced diet’ are completely unknown

> Thin means poor, diseased, not loved, despair, > Fat means rich, powerful, doing well, well cared for, blessed

by God

Page 20: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

The Importance of knowing correct age

> Taught at a suitable educational level > Correct vaccinations> Correct medication and dose> Developmental milestones eg urinary incontinence> Dental care> Determining potential emotional resources for dealing

with stressful life events > Get married, join the army, drive, receive Centrelink

payments or vote > Local authorities fulfil their obligations in providing support

and services to vulnerable groups, such as unaccompanied minors aged less than 18 years

Page 21: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Why don’t we know the correct age?

> The significance of birthdates tends to be cultural and many may know the year of birth without having noted the day and month.

> Banning of calendars (eg in Afghanistan), > Chaotic circumstances surrounding the time of birth (eg

during flight),> Child may have spent considerable time separated from

the parents> Child is the child of only one parent (eg one wife may

come with the children of other wives), > Child may be adopted from another family, > Visa authorities made an inappropriate estimate of the

child’s age> Many other systemic or administrative errors or mishaps.

Page 22: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

How can we assess a child’s age?> Even if a child has good health, adequate nutrition and a

stable environment, behavioural, social and physical milestones vary within a wide range of normality

> If there is illness, undernutrition, extreme stress and disrupted socialization, any tools used to assess age are likely to be even less reliable

> Use narrative accounts, physical assessment of puberty and growth, and cognitive, behavioural and

emotional assessments> X-rays should be used as a last resort

Page 23: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Mental health problems in refugee patients

> Post traumatic stress disorder, depression and/or anxiety disorder are present in up to 100% of refugee patients in some studies• eg children who have been in detention all had

depression, PTSD or personality disorder

> Most come from cultures with no concepts of mental health issues

> Religion is more likely to be important in the cause and management

Page 24: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Issues in past that affect mental health

> Imprisonment, kidnapping, abduction, hostage, forced labour

> Loss of family members, home and possessions> Betrayal by family, friends or work colleagues> Torture, rape and/or threats of these> Witnessing torture, rape or murder> Poverty> Political events> Hunger

Page 25: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Mental Health Issues> Pre-migration

• Grief from loss of family, culture, food, stability• Guilt, loss of a sense of hope and meaning in

family• Child becoming care-giver

> Post-migration/resettlement • Cultural adjustment• Family dynamics• Changing gender roles • Stresses of resettlement• Schooling

Page 26: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

‘Continuous Traumatic Stress Disorder’

> Detention> Family reunion> Racial prejudice> Bureaucratic technicalities> Education, esp girls> Foreign culture and language> Poverty> Disintegration of family life> Isolation> Intergenerational issues

• eg arranged marriages, chaperoning

Page 27: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Pre-existing factors for resilience

> Childhood history (especially relationship with mother)

> Genetic predisposition> Religion (rules)> Spirituality (relationship with God)> Personality> Finances> Education> Health> Sense of humour> Locus of control

Page 28: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Useful Therapies

> Family support> Community support> Learning English> Play, drama, drawing or music therapy> Stability and safety of housing and family> Education and support at school> Religious observance, music, ritual> PTSD treatment with distraction, exercise, etc> Honouring those who have died> Restoration and attachment to other human beings> Development of ‘third culture’

Page 29: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Cultural Awareness> Symptoms of mental health problems may only be conceived

in physical or behavioural terms eg• Aggressive or withdrawn behaviour • ‘Acting out’ in school or social circumstances• Physical symptoms such as bed-wetting, pain, eating

problems• Parents do not have a concept of ‘mental health’

> Using questions such as those in the Cultural Awareness Tool can assist in accessing cultural problems and exploring the aetiology, expectations and possible solutions without being fully aware of the patient’s cultural background or compromising beliefs

Page 30: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Cultural Awareness Tool (1)

> What do you think caused your problem?> Why do you think it started when it did?> What do you think illness does to you?> What are the chief problems it has caused for

you?> How severe is your illness?> What do you most fear about it?

Page 31: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Cultural Awareness Tool (2)

> What kind of treatment/help do you think you should receive?

> Within your own culture how would your illness be treated?

> How is your community helping you?> What have you been doing so far?> What are the most important results you

hope to get from treatment?

Page 32: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Spiritual issues

> Discussing the cultural and spiritual causes and implications is extremely important

> Don’t be afraid of asking about a child’s spiritual and cultural beliefs

> A good relationship may cancel out gender, culture and religious barriers

> Often we confuse culture with religion or politics and treat it as taboo

Page 33: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Cultural issues

> Culture is just one aspect of a young person’s life> Important in adequate management eg fasting, fatalism,

contraception> Most cultural practices are not harmful but important to

ask as some might be eg• Not giving certain foods if a child is sick eg protein• ‘Cupping’, scratching or rubbing with kerosene• Female and male circumcision • Children should not be fasting in Ramadan but some do• Fear of becoming addicted to medication• Massaging broken limbs

Page 34: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Recovery> Good social supports> Sense of belonging> Secure environment> Healthcare> Welfare> Education> Housing> Safety> Gender issues> Assistance with learning about transport, shopping,

playing> Freedom to practice religion> Music

Page 35: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Self-reflection

> Only a small percentage of motives, beliefs and reactions are conscious

> The ‘ethnocentricism’ of the health professional or educator needs to be conscious to properly recognise the cultural beliefs and expectations of an individual

> In each culture there are different: • approaches to knowledge• communication styles • attitudes toward conflict• approaches to completing tasks • notions of time• decision-making styles • attitudes toward disclosure

Page 36: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Self-education

> Learn as much as possible about cultural practices• Countries of origin and transit• Gender expectations• Food – past and present• Relationships• Body language• Religion• Fasting• Cultural practices• Spiritual resources

Page 37: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Teachers who care

> Mandatory reporting> Legal obligations> School rules and requirements> Limited resources> ‘The rest of the class’> Burnout

• Helplessness• Guilt about enjoying life• Anger• Disappointment with colleagues• Overwhelming emotions• Vulnerability• Intolerant of conflict

Page 38: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

Burnout, compassion fatigue and vicarious trauma

> Awareness, balance and connection> Endorphins> Sense of humour> Relaxation> Exercise> Nutrition> Sharing emotions with close friends> Debriefing with colleagues

> Inservice and other training> Appropriate expectations of self, family and community> Hobbies> Team work> Safe working environment> Compassion satisfaction

Page 39: Health and Cross-cultural issues Dr. Jill Benson Senior Medical Officer Migrant Health Service and Director, Health in Human Diversity Unit Discipline

‘If you have come to help me, go home, but if this is about your struggle for survival as well as mine, we can work together to make a difference’ Lila Watson, Aboriginal elder