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Health & Safety Policy Statement and Manual

FNS-PCY-0024 Revision:V10.0

Page 1 of 48

Confidential

Table of Contents

1.0Introduction5

1.1Health & Safety Policy Statement5

1.2Organisational Roles and Responsibilities6

1.2.1Criteria for Delegation of Responsibilities6

1.2.2Liaison6

1.2.3Managing Director6

1.2.4Contracts and Project Managers/Site Supervisors6

1.2.5External Health & Safety Consultant7

1.2.6Others Not Specifically Covered Above7

2.0Organisational Arrangements8

2.1Health & Safety Policy Statement (including temporary and fixed term staff members)8

2.1.1Policy8

2.1.2Procedures8

2.2Competent Persons9

2.2.1Policy9

2.2.2Existing Staff9

2.2.3New Employees9

2.3Lone Working9

2.3.1Policy9

2.3.2General9

2.4Stress in the Workplace10

2.4.1Policy10

2.4.2Bullying10

2.4.3Racial or Sexual Harassment10

2.4.4Avoidance of Stress10

2.5Workplace Safety10

2.5.1Policy10

2.5.2Risk Assessment10

2.5.3Slips, Trips and Falls11

2.5.4Smoking11

2.6Reporting of Accidents and Incidents within the Workplace11

2.6.1Policy11

2.6.2First Aid11

2.6.3Accidents11

2.6.4Definitions11

2.6.5Accident Investiagtion12

2.6.6Near Miss Incidents12

2.6.7Dangerous Occurrences12

2.6.8First Aid13

2.6.9Potentially Disabling Incidents13

2.7Disabling Seven Day Accidents13

2.7.1Major Accidents13

2.7.2Fatal Accidents13

2.8Use of Work Equipment14

2.8.1Policy14

2.8.2Definition14

2.8.3Operations14

2.8.4Maintenance14

2.8.5New Equipment14

2.9Use of Display Screen Equipment14

2.9.1Policy14

2.9.2Overview14

2.9.3User Training15

2.9.4DSE Analysis – Workstation Assessment15

2.9.5Review15

2.10Electrical Safety16

2.10.1Policy16

2.10.2Competent Persons16

2.10.3Live Electrical Work16

2.10.4Risk Assessments16

2.10.5Fixed Installation Inspections16

2.11Fire Safety16

2.11.1Policy16

2.11.2Fire Risk Assessment17

2.11.3Training17

2.11.4Housekeeping Standards17

2.11.5Fire Fighting Equipment17

2.11.6Mandatory Instruction17

2.12Emergency Actions17

2.12.1Policy17

2.12.2Procedure17

2.13Liaison with External Authorities18

2.13.1Policy18

2.13.2Access18

2.13.3Interviews18

2.13.4Actions an EHO May Take18

2.14Manual Handling Operations19

2.14.1Policy19

2.14.2Elimination19

2.14.3Training19

2.14.4Assessment19

2.14.5Repetitive Tasks20

2.15Use of Mobile Telephones20

2.15.1Policy20

2.15.2Traffic Safety20

2.15.3Operating Environment20

2.15.4Electronic Devices Guidance20

2.15.5Pacemakers20

2.15.6Hearing Aids21

2.15.7Vehicles21

2.15.8Potentially Explosive Atmospheres21

2.16Use of Portable Electrical Equipment21

2.16.1Policy21

2.16.2Definition21

2.16.3Register of Equipment21

2.16.4Testing22

2.16.5Inspections22

2.17Risk Assessments22

2.17.1Policy22

2.17.2Definitions23

2.17.3Principles of Prevention23

2.17.4Risk Assessment Procedure24

2.17.5Record of Findings26

2.17.6Communication of Findings26

2.17.7Review of Risk Assessment26

2.18Welfare Facilities26

2.18.1Policy26

2.18.2Sanitary Convenience27

2.18.3Washing Facilities27

2.18.4Drinking Water27

2.18.5Clothes Changing Facilities27

2.18.6Rest and Eating Facilities27

2.19Young Persons27

2.19.1Policy27

2.19.2General27

2.19.3Risk Assessments27

2.19.4Training and Supervision27

2.19.5Information for Parents or Guardians28

2.20Health and Safety Consultation with Employees28

2.20.1Policy28

2.20.2Consultation28

2.20.3Employee Safety Representatives28

2.20.4Communication28

2.21Health and Safety Audits and Inspections28

2.21.1Policy28

2.22Personal Protective Equipment (PPE)29

2.22.1Policy29

2.23Control of Substances Hazardous to Health (COSHH)30

2.23.1Policy30

2.24Hot Works30

2.24.1Policy30

2.25Working at Height31

2.25.1Policy31

2.25.2Use of Ladders32

2.25.3Use of MEWPs33

2.26Abrasive Wheels and Cartridge Operated Tools: Vibrations at Work33

2.26.1Policy33

2.27Highly Flammable Liquids (HFLs) - Including Liquid Petroleum Gas (LPG)34

2.27.1Policy34

2.28Work in Confined Spaces35

2.28.1Policy35

2.29Working with Fork Lift Trucks (FLTs) or Construction Plant36

2.29.1Policy36

2.30Additional Health Hazards36

2.30.1Policy36

2.30.2Asbestos36

2.30.3Lead37

2.30.4Leptospirosis (Weils Disease)37

2.30.5Noise38

2.31Construction (Design and Management) Regulations 2007 (CDM)39

2.31.1Policy39

2.32Control and Prevention of Environmental Noise Pollution39

2.32.1Policy39

2.33Control and Prevention of Environmental Water Pollution40

2.33.1Policy40

2.34Control and Prevention of Environmental Land Contamination42

2.34.1Policy42

2.35Control and Prevention of Exposure to Non Ionising Radiations43

2.35.1Policy43

3.0Appendices47

3.1Definitions and Acronyms47

1.0 Introduction1.1 Health & Safety Policy Statement

The Management of Flomatik Network Services Limited (‘Flomatik’) recognises that it has a legal duty of care towards protecting the Health and Safety of its employees and others who may be affected by the Company's activities. In order to discharge its responsibilities, the management will:

1.

Operate its business in compliance with the Company's Health and Safety Policies and Procedures or United Kingdom Law, whichever is the more stringent.

1.

Provide an organisational structure that clearly defines the responsibilities for Health and Safety, and for ensuring that the systems and procedures relating to this policy statement are rigorously applied.

1.

Ensure that all persons employed have reasonable experience and/or the training necessary, to achieve the level of competence required to ensure their own Health and Safety and that of others who may be affected by their work activities.

1.

Systematically identify all hazards and their associated risks, and take such steps as are required to reduce risks to an acceptable level.

1.

Eliminate, so far as is reasonably practicable, unacceptable behaviour such as bullying, interpersonal conflicts at work, racial and sexual harassment which causes unnecessary stress in the workplace.

1.

Satisfy itself that any company who is contracted to carry out work on behalf of Flomatik is able to demonstrate that it pays due regard to Health and Safety matters.

1.

Bring this Policy Statement to the attention of all employees and seek their co-operation in supporting the Company's Management in its efforts to achieve and maintain a healthy and accident free work place. This Policy Statement, together with its associated organisational arrangements and procedures, will be subject to annual review in order to reflect business activities.

Ben Allwright, MD31/01/19

1.2 Organisational Roles and Responsibilities

The Directors recognise that they have ultimate responsibility for all matters relating to the Company's legal obligation to protect the Health, Safety and Welfare of the Company's employees and others who may be affected by the Company's business activities.

1.2.1 Criteria for Delegation of Responsibilities

The delegation of responsibilities for Health and Safety will extend through all levels of the organisation to individuals who will be responsible on a day-to-day basis for the implementation of the company's Health and Safety Policies and Procedures.

In order to achieve a satisfactory organisational arrangement, the following criteria apply:

· The term ‘responsible’ has not been used unless commensurate authority has also been delegated.

· The person to whom responsibilities are delegated will in all cases be competent to carry them out through training, experience or a combination of both.

· Responsibilities are clearly defined and understood by those who carry them out.

· In order to avoid frequent changes and revisions of the organisational arrangements, responsibilities are delegated to job positions rather than named persons.

· Terms ‘he’ or ‘his’ may be ‘she’ or ‘her’ and terminology related.

1.2.2 Liaison

While responsibilities are delegated to job positions, arrangements are in place for liaison between disciplines where appropriate.

1.2.3 Managing Director

In order to discharge their responsibilities the Directors will allocate such resources as are required to ensure that the strategy described in their Health and Safety Policy Statement together with the supporting procedures contained in this document are applied at all times. In the event of a Director identifying a situation which could represent imminent danger of serious injury, he will instruct that work ceases forthwith until the matter is resolved. Should the Directors encounter Health and Safety issues beyond their knowledge and experience they will seek external advice. The Directors will appoint an employee to advise them on health and safety matters. These duties will be in addition to that person’s other responsibilities. In due course this employee will receive health and safety training to a level of competence appropriate to the Company’s needs.

1.2.4 Contracts and Project Managers/Site Supervisors

Each Manager/Supervisor will support the Directors by ensuring that all hazards relating to the activities under their control are subject to a risk assessment. They will communicate the assessment findings and necessary control measures to be taken to reduce risk to all employees under his control and others who may be at risk. Managers/Supervisors will satisfy themselves that personnel employed under their control are trained to such a level of competence as is required to carry out their full range of duties without compromising their own health and safety or that of others who may be affected by their work activities.

In the event of a Manager/Supervisor encountering health and safety issues beyond their knowledge and experience he will seek advice from either the Director or the Health and Safety Consultant. Should a Manager/Supervisor identify a situation that would result in imminent danger of serious injury they will instruct that work ceases forthwith until the matter is resolved.

1.2.5 External Health & Safety Consultant

The Directors will appoint an external consultant to advise them on health and safety matters. The Health and Safety Consultant will support the Directors by providing advice, identifying training needs and maintaining H&S policies and procedures so that they reflect UK legal requirements. The Consultant will provide advice and technical support to the company with input from other appropriate persons. The Health and Safety Consultant’s name will appear on the Health & Safety at Work etc Act poster.

Flomatik Network Services Limited have appointed Hutton Compliance Limited as the competent person under Regulation 7 of the Management of Health and Safety at Work Regulations (MHSWR) 1999. Their contact details are:

Hutton Compliance Limited

@TheOffice,

26 Thingwall Road

Irby

WIRRAL

Merseyside

CH613UE

1.2.6 Not Specifically Covered Above

All employees, including part time and casual workers, will be requested to support the Management in their objective of achieving and maintaining a safe and healthy workplace by:

· Familiarising themselves with and supporting this health and safety policy.

· Co-operating at all times with their supervisor on matters concerning health, safety and welfare.

· Ensuring that correct equipment and tools are used for the task at hand.

· Not undertaking any activity for which authorisation or training has not been given.

· Wearing the personal protective clothing or equipment issued and for taking reasonable care of the protective clothing and equipment, reporting to their immediate supervisor any loss or damage.

· Wearing clothing to work that is suitable and appropriate to the task undertaken (for example open toed high heeled footwear when it is not suitable).

· Ensuring that their working areas are maintained in a tidy condition, paying particular attention to the careful disposal of any combustible waste materials.

· Carrying out their duties in a safe manner and in compliance with all Company policies and procedures.

· Reporting all accidents and any incidents that have the potential to cause serious injury.

· Reporting any significant hazards to their Manager.

2.0 Organisational Arrangements2.1 Health & Safety Policy Statement (including temporary and fixed term staff members)2.1.1 Policy

The Management of Flomatik recognises its responsibilities with regard to ensuring that persons employed by the Company are adequately trained and supervised as is required for them to carry out their duties in such a manner, so as not to put at risk their own Health and Safety, or that of others who may be affected by their work activities. It is specially recognised that persons are most at risk when they are ‘New Starters’ i.e. when they first commence employment with the Company. In order to discharge its legal obligations towards protecting the Health and Safety of New Starters the Company has adopted the procedures described below. Additionally the company will apply identical standards towards protecting the Health and Safety of temporary employees as to those employed by the company on a permanent basis.

2.1.2 Procedures

Only those persons who are able to demonstrate that they have the necessary skills, experience, and/or training to ensure their own Health and Safety and that of others, who may be affected by their work activities, will be allowed to work without direct supervision. Other personnel will work under the direct supervision of a competent person, until such time as they have achieved the required level of experience and competence to carry out their duties without compromising their own Health and Safety or that of others.

All New Starters will be given induction training on the following topics as is appropriate:-

· EMERGENCY PROCEDURES - All new starters will be made aware of actions that are to be taken in the event of an emergency i.e. fire or accident. They will be informed of the location of the First Aid facilities and First Aid providers.

· HAZARDS - The New Starter will be informed of all safety rules and general hazards that they may encounter together with the measures in place to reduce risk.

· HEALTH AND SAFETY ADVICE - The Induction Training for both office based and operational based staff will include details of who to seek advice from on Safety Issues, and what procedures must be followed should the employee identify any significant risks towards Health and Safety.

(See Section 2.2, Competent Persons)

2.2 Competent Persons2.2.1 Policy

The Management of Flomatik recognises its responsibilities with regard to ensuring that persons employed by the Company are competent to carry out their duties in such a manner so as not to put at risk their own Health and Safety, or that of others who may be affected by their work activities. The following procedure is designed to assure the Management of the competence of all personnel employed by the Company.

2.2.2 Existing Staff

Only those persons who are able to demonstrate to their manager or supervisor, that they have the necessary skills, experience, and/or training to ensure their own Health and Safety and that of others who may be affected by their work activities will be allowed to work without direct supervision.

2.2.3 New Employees

All new employees receive both induction and ongoing Health and Safety training as is appropriate to the individual’s job content. The induction training will include - but not be restricted to - emergency procedures, correct use of any Personal Protective Equipment issued, and the measures to be taken to reduce risk from the known hazards contained in their work area. Any new employee or trainee will work under the direct supervision of a competent person until such time as their supervisor has satisfied himself that the person has achieved the required level of experience and competence. In order to ensure that work is undertaken only by those persons who are able to do so without compromising their own Health and Safety, and that of their colleagues, employees will be observed at regular and unscheduled intervals carrying out the full range of tasks that represents their job.

These practices will be followed for existing employees who transfer to new roles, as well as for new recruits into the company.

2.3 Lone Working2.3.1 Policy

The Management of Flomatik recognises its legal obligations under the Health and Safety at Work etc Act 1974 to protect employees and others at all times. In order to discharge its responsibilities, when workers are required to work alone the Company has adopted the following procedures: -

2.3.2 General

Lone working will only be permitted when the following conditions ALL apply: -

· Only persons competent to undertake the work will be considered for the task.

· Facilities exist to easily call for emergency assistance, e.g. mobile phone, together with list of appropriate contacts and their numbers.

· The relevant Risk Assessment or Permit To Work (PTW) procedures are completed before the work commences.

· All appropriate control measures are in place and have been validated as wholly effective.

2.4 Stress in the Workplace2.4.1 Policy

The Management of Flomatik recognises its responsibilities towards minimising stress to employees while at work. In order to discharge its responsibilities, the Management has given careful consideration to the potential causes of stress and has adopted the following: -

2.4.2 Bullying

The company will not tolerate bullying - physical, psychological or verbal. Where bullying is proven, disciplinary action will be taken on every occasion.

2.4.3 Racial or Sexual Harassment

The company will not tolerate racial or sexual harassment. Where such harassment is proven, appropriate disciplinary action will be taken on every occasion.

2.4.4 Avoidance of Stress

Potential for stress will be reduced by the following: -

· All personnel, regardless of their position, will be given such training as is required to become fully competent in their duties.

· Efforts will be made to identify stressful situations tasks and relationships, and measures taken to reduce stress potential to an acceptable level.

· All personnel, regardless of their level within the organisation, will be encouraged to discuss openly any issue or situation, which is the cause of stress.

· All personnel will be made aware that, in the event of an issue arising, where such communication is inappropriate, they may discuss the matter with the Company’s Managing Director under normal terms of confidentiality.

2.5 Workplace Safety2.5.1 Policy

The Management of Flomatik recognises its obligation to ensure the workplace remains a safe working environment for its employees and others who may be affected by the activities therein. To meet this obligation, the Company has adopted the following procedure.

2.5.2 Risk Assessment

A formal risk assessment will be conducted by relevant trained personnel i.e Corinium Safety Solutions, the QHSE Manager or nominated competent representative to establish what hazards are present in the workplace. Such assessments will be conducted by a competent person and, where there are more than five people in the workplace, the assessment will be recorded in writing.

2.5.3 Slips, Trips and Falls

The Company recognises that the greatest workplace hazards are slips, trips and falls. To bring these hazards under control:-

· trailing leads will be stored so as not to present a tripping hazard

· spillages will be cleared up immediately

· torn floor coverings will be repaired or replaced

· corridors and walkways will be kept clear of debris

· corridors, walkways and staircases will be kept lit

2.5.4 Smoking

Under current United Kingdom Health and Safety legislation smoking is now banned in the workplace. The Company operates under a no smoking policy within any areas inside the building (see document FNS-PCY-0101, Smoking Policy, for further details).

2.6 Reporting of Accidents and Incidents within the Workplace2.6.1 Policy

The Management of Flomatik recognises that it has a legal responsibility under the Reporting of Injuries, Diseases, Dangerous Occurrences Regulations (RIDDOR) 2013 to report certain instances of injury etc to its employees and others who may be affected by the Company’s business activities. Every effort will be taken to prevent accidents; however, in the event of an accident occurring the following procedures have been adopted:

2.6.2 First Aid

The Directors will appoint and have trained by a body recognised by the Health and Safety Executive (HSE), an appropriate number of persons who are qualified to provide First Aid treatments. These persons will receive refresher training at not less than three-yearly intervals.

2.6.3 Accidents

The following describes and defines the categories of accidents covered by this procedure. Note: Details of all accidents requiring First Aid Treatment, regardless of classification, will be recorded in the official Company Accident Book (BI 510 available from HSE Books). Additionally accidents will be recorded on the Flomatik form FNS-FRM-0151 accident report form for internal use during investigations. Accidents will be classified and recorded wherever they occur whilst on Company and client premises.

2.6.4 Definitions

Near Miss Incidents are considered to be those events that do not cause injury or damage to property but have the potential to cause significant injury or property damage.

Dangerous Occurrence represents an incident that normally involves damage to property and the potential to cause serious injury. Dangerous occurrences are clearly defined within the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 2013. However, the Company will not restrict itself to those prescribed in these regulations.

· First Aid Injuries represent those injuries which require treatment from a qualified First- Aider; whereafter the injured person is fit to resume normal duties.

· Potentially Disabling Injuries represent any injury suffered while at work that requires the injured party to seek treatment from a qualified medical practitioner.

· ‘Disabling ‘Seven-Day’ accidents will be reported to the Quality Health, Safety & Environmental (QHSE) Manager as soon as is practicable and will be subject of an immediate investigation. The Quality Health, Safety & Environmental (QHSE) Manager will ensure that the Enforcing Authority is informed as and where required. The initial investigation will be followed up by a more detailed investigation and the Quality Health, Safety & Environmental (QHSE) Manager will ensure that all interested parties are informed and will record findings.

· Major Injuries represent an injury resulting in broken bones (other than toes and digits) or any injury that results in a person being detained in hospital for a period greater than 24 hours. Injuries in this category are reportable under the RIDDOR regulations.

· Fatal Accidents are reportable immediately under the terms of the RIDDOR regulations

2.6.5 Accident Investiagtion

The responsibility for ensuring that accidents are reported, investigated and that counter measures are taken to prevent a recurrence, lies with the appropriate level of staff who will receive full support from the Managing Director. All categories of accidents and incidents described below will be reported to the Quality Health, Safety & Environmental (QHSE) Manager on the accident form FNS-FRM-0151. Suitable relevant follow up actions will be identified and actioned following discussions with the QHSE Manager, External Consultant and the Managing Director.

2.6.6 Near Miss Incidents

Near-miss incidents will be investigated by a Competent Person nominated by the Quality Health, Safety & Environmental (QHSE) Manager, as is appropriate to the nature of the incident. On completion of the investigation a report will be submitted to the Quality Health, Safety & Environmental (QHSE) Manager who will ensure other parties are informed, and who will monitor the progress of any actions to be taken to prevent a recurrence, on the Managing Director’s behalf.

2.6.7 Dangerous Occurrences

Dangerous occurrences will be reported to the Quality Health, Safety & Environmental (QHSE) Manager as soon as is practicable; where the occurrence is reportable under RIDDOR the Quality Health, Safety & Environmental (QHSE) Manager will ensure that the Enforcing Authority is informed. All dangerous occurrences will be the subject of an investigation and report of findings. The investigating team will be appropriate to the nature of the incident, but will in all cases include the manager responsible for the area or activity in which the incident occurred.

2.6.8 First Aid

First Aid Treatments

All First Aid treatments will be recorded in the BI510 Accident Book; details of treatments will be supplied to the Quality Health, Safety & Environmental (QHSE) Manager who, together with the nominated first aider, will review such treatments in order to identify any trends for which counter measures could be applied.

First Aid Kits

Office-based kits are replenished after any incident and subject to monthly inspection by local First Aider and annual inspection by QHSE Department. Field Engineers' kits are replenished after any incident and subject to annual inspection by QHSE Department and spot checks during HSE Field Audits

2.6.9 Potentially Disabling Incidents

Potentially disabling accidents will be reported to the Quality Health, Safety & Environmental (QHSE) Manager as soon as is practicable and will be the subject of an immediate investigation. The Quality Health, Safety & Environmental (QHSE) Manager will ensure that the Enforcing Authority is informed where and as required. The initial investigation will be followed up by a more detailed investigation and the Quality Health, Safety & Environmental (QHSE) Manager who will ensure that all interested parties are informed will record findings.

2.7 Disabling Seven Day Accidents

Disabling ‘Seven-Day’ accidents will be reported to the Quality Health, Safety & Environmental (QHSE) Manager as soon as is practicable and will be the subject of an immediate investigation. The Quality Health, Safety & Environmental (QHSE) Manager will ensure that the Enforcing Authority is informed where and as required. The initial investigation will be followed up by a more detailed investigation and the Quality Health, Safety & Environmental (QHSE) Manager who will ensure that all interested parties are informed will record findings.

2.7.1 Major Accidents

In the event of a major accident all appropriate personnel will be informed as soon as is practicable. The Managing Director or QHSE will ensure that the Enforcing Authority is promptly informed. Initial investigations at the site of the accident will be carried out prior to disturbing any evidence or items that could have contributed to the cause of the accident. The Quality Health, Safety & Environmental (QHSE) Manager would where practicable, carry out this investigation and involve Corinium Safety Solutions Limited. The initial investigation would be followed up by a detailed investigation. On completion of this investigation a report of findings, details of short and long term actions, together with time scales required to prevent recurrence.

2.7.2 Fatal Accidents

In the event of a fatal accident the area of the accident will be isolated and nothing will be moved or interfered with, except by the Emergency Services or where action is required to protect others who may be at imminent risk.

The Enforcing Authority will be informed forthwith by the fastest practical means, by the Quality Health, Safety & Environmental (QHSE) Manager or, in his absence, by the most senior person present. The Quality Health, Safety & Environmental (QHSE) Manager, together with personnel throughout all levels of the Company’s organisation, will provide full co-operation to the Enforcing Authority representatives conducting any investigations.

2.8 Use of Work Equipment2.8.1 Policy

The Management of Flomatik recognise the hazards relating to the use of work equipment. In order to protect the Health and Safety of employees and others under the Provision and Use of Work Equipment Regulations 1998, the Company has adopted the following procedures:

2.8.2 Definition

The term ‘Work Equipment’ applies to any machinery, appliance, apparatus or tool for use at work.

2.8.3 Operations

Under no circumstances will any person carry out any work, repair or testing on work equipment without having received appropriate training and having been deemed competent by their Supervisor or Manager

2.8.4 Maintenance

All work equipment will be maintained in an efficient state, in working order and in good repair. Certain components or parts of machinery, failure of which could significantly increase risk to Health and Safety, will be subject to periodic preventative maintenance, and details of maintenance will be entered against the Asset record held within QPulse.

2.8.5 New Equipment

Any work equipment newly arriving on the Company’s premises (bought, leased or hired) will be subject to an assessment of its suitability for the purpose of intended use, and will incorporate such features as are required to protect the Health and Safety of both users and others who might be affected by the equipment’s operation. Any new equipment will come under a regime of appropriate periodic equipment inspections so as to comply with current U.K. Health and Safety Legislation.

2.9 Use of Display Screen Equipment2.9.1 Policy

The Management of Flomatik recognises the potential of Display Screen Equipment (DSE) operation to cause chronic upper limb disorders, and its legal obligations under the Display Screen Equipment Regulations 1992 to take such actions as are required to prevent this type of injury. In order to discharge those responsibilities, the Company has adopted the following: -

2.9.2 Overview

Definition: Where persons are required to operate DSE for four (4) hours or more and/or for continuous periods of one (1) hour or more on most of their working days, they will be classified as DSE users and a formal written analysis of their workstations will be carried out.

Work Measurement: Employees operating DSE will not be subject to any targets or incentives based upon keystrokes operated within a given period, nor will the number of keystrokes operated over a time be recorded.

Task Rotation: All employees are encouraged to structure their day-to-day work in such a way as to avoid long periods of continuous DSE operation.

Eyesight Testing: Where requested by a user, Flomatik will provide appropriate eye tests. Where the result of the eye test indicates a need for spectacles relating specifically to the range of focus encountered to DSE operation, the company will provide them free of charge.

2.9.3 User Training

Employees operating DSE will be provided with training in all aspects of Health and Safety at the workstation. This training will include:

· Legal responsibilities of users

· Correct posture when operating DSE

· Optimum Workstation set-up

· Task rotation & need for sufficient breaks from DSE related tasks

Records of such training will be kept.

2.9.4 DSE Analysis – Workstation Assessment

Operators will be requested to participate in an analysis of the DSE Workstation. The information provided on this form, together with supplementary questions and observations made by the assessor on visiting the workstation, will provide the basis of the analysis and recommendations. On completion of the analysis the assessor will record his findings together with any recommendations to reduce risk. Users will be informed of the findings of the analysis of their workstation. The QHSE Manager, who will monitor the progress of any actions arising from the recommendations made, will approve all DSE analysis reports and recommendations.

2.9.5 Review

The findings of DSE Analysis will be subject to continuous review, where changes occur in any aspect of the workstation. Such changes include:

· Change of user

· Change of task

· Move of workstation

· Health problems

All DSE Analysis will be subject to annual review.

2.10 Electrical Safety2.10.1 Policy

The Management of Flomatik recognises its legal obligations under the Electricity At Work Regulations 1989 to protect employees and others from the hazards and subsequent risks relating to electricity. In order to discharge its responsibilities the Company has adopted the following procedures: -

2.10.2 Competent Persons

Persons employed on the installation, modification, maintenance or repair of electrical systems will be competent, so as not to compromise their own Health and Safety or that of others, through training, experience, qualifications or a combination of those factors. Persons not meeting the criteria described above will not be permitted to work on electrical systems, unless directly supervised by a Competent Person. All persons who are to carry out live electrical work have received training in accordance with the Electricity at Work Regulations and the 17th Edition of the Institute of Electrical Engineers guidance notes. Working on or carrying out testing of live conductors over 110 volts is restricted to personnel who are deemed competent to carry out such work by the QHSE.

2.10.3 Live Electrical Work

Where it is necessary to carry out work on or testing of live conductors over 110 volts, the following criteria will be applied: -

· it is unreasonable in all circumstances for it to be dead and

· it is reasonable for a person to be at work near it when it is live and

· suitable precautions including (where necessary) the provision of protective equipment are taken to prevent injury.

2.10.4 Risk Assessments

All tasks involving working on or adjacent to exposed live electrical conductors will be the subject of a relevant Permit to Work. In compliance with any clients Company’s Health and Safety Policy and Procedure PTW, control measures such as are required to reduce risk to an acceptable level will be put in place prior to the commencement of work and the issue of a relevant Permit to Work.

2.10.5 Fixed Installation Inspections

All fixed wiring, switchgear and appliances will be subject to regular inspection by an approved Electrical Contractor from the National Inspection Council's list of contractors. Deficiencies found as a result of the inspection will be rectified forthwith. When there are no deficiencies a Certificate of Compliance with regulations will be issued. Inspections will be carried out at approximately five-year intervals.

2.11 Fire Safety2.11.1 Policy

The Management of Flomatik recognise the dangers that can arise in the event of fire. In order to discharge its responsibilities towards protecting Health and Safety of personnel from fire hazards and to meet its responsibilities under the Regulatory Reform Fire Safety Order (RRFSO) 2005 the Company has adopted the following procedures which apply to all company premises and are monitored/implemented by the QHSE Manager (through QPulse):

2.11.2 Fire Risk Assessment

The Company will carry out, or have carried out, a fire risk assessment and take such measures as are required in order to reduce risk to an acceptable level.

2.11.3 Training

All personnel will receive necessary on site induction training that includes fire and emergency procedures. Ongoing training will be provided, such as is required to ensure that personnel are fully aware of the actions to be taken in the event of fire. Strategically placed notices and instructions describing the actions to be taken in the event of fire support training. Records of all training will be maintained.

2.11.4 Housekeeping Standards

Waste products and general waste will not be allowed to accumulate to levels that could present a fire risk.

2.11.5 Fire Fighting Equipment

Firefighting equipment will be provided in accordance with the requirements shown by the Fire Risk Assessment (see above). Firefighting equipment will be subject to annual inspection by a competent person. Records of all firefighting equipment, its location and the findings of inspections are maintained within QPulse.

2.11.6 Mandatory Instruction

Employees are instructed that under no circumstances must they put themselves or others at risk in a fire situation. IF IN DOUBT, GET OUT!

2.12 Emergency Actions2.12.1 Policy

The Management of Flomatik recognises the need for efficient and speedy actions to be taken by appropriate trained employees in the event of an emergency.

To meet these needs the Company has adopted the following:

2.12.2 Procedure

An up-to-date list of Emergency Contact telephone numbers will be produced and kept on site and maintained by the Company representative.

The Emergency Contact List will, as a minimum, include:

· Fire Service

· Police

· Ambulance

· Nearest Accident & Emergency Department

· Health & Safety Executive – for reporting major incidents

· Other organisations as appropriate for, eg radioactive or biological hazards leaks

If an evacuation is necessary, the procedures detailed in the Fire Precautions Section of this manual will be implemented and the Director will keep employees informed. Once the Fire Brigade have been called to a site only they can give authority to re-enter the building.

2.13 Liaison with External Authorities2.13.1 Policy

The Management of Flomatik recognise that it must provide full co-operation with the local authority’s Environmental Health Officers who are responsible for ensuring compliance with UK Health and Safety law. In order to maintain compliance with its legal obligations in this matter, the Management have adopted the following procedures and guidelines for staff.

2.13.2 Access

Environmental Health Officers (EHO) have a legal right to visit the premises any time work is being carried out. In the event of a visit by an EHO, the following steps should be taken:- The person in charge must be immediately informed.

The EHO should be requested to provide some form of identification and these details noted:

· name and job title

· contact address and telephone number

The EHO may wish to carry out an inspection of the work-place, in which case he must not be in any way hindered.

2.13.3 Interviews

The EHO has a legal right to interview any person he believes could assist with his enquiries. Staff are instructed that if interviewed by an EHO they must answer any question to the best of their ability and honestly.

2.13.4 Actions an EHO May Take

The EHO may on the conclusion of his visit make verbal recommendations. Action to be taken by Flomatik representatives - Take note of the recommendations and request that the EHO send a written report to the Managing Director. At the conclusion of his visit the EHO may issue an Improvement Notice, which will record his concerns.

The improvement notice will contain four specific points:-

1.The reason why the EHO does not believe that the business complies with regulations

2.The way in which the legislation is not being met

3.The action required to put matters right

4.The time scale allowed for making the required improvements, (which will be at least 14 days).

Note: It is critical that the required standard is met within the given timescale, failing to do so could lead to prosecution.

Should the EHO have encountered a situation, practice or piece of equipment that presents an imminent significant risk to Health and Safety he may, during the course or at the conclusion of his visit, issue a Prohibition Notice. A Prohibition Notice will be issued in writing and will contain clear reasons as to why the notice has been issued and what action is required. Under no circumstances must staff contravene a prohibition notice! Such action could result in individuals as well as the company facing prosecution.

2.14 Manual Handling Operations2.14.1 Policy

The Management of Flomatik recognises the hazards to Health and Safety which could result from the manual handling of loads. In order to discharge its responsibilities under the Manual Handling Operations Regulations 1992, and to protect the Health and Safety of employees the Company has adopted the following procedures.

2.14.2 Elimination

Where reasonably practicable, manual handling operations will be eliminated by mechanisation.

2.14.3 Training

Where it is not reasonably practicable to eliminate manual handling operations, persons whose duties include the manual handling of loads will receive such training as is appropriate to protect their Health and Safety.

2.14.4 Assessment

As part of the Company’s Risk Assessment process, all manual-handling operations will be examined and, where significant risk is identified, the results will be recorded in writing. In carrying out the assessments four criteria will be identified:-

1.THE TASK

With reference to the actions, postures and movements that are required to complete the task.

2.THE LOAD

With reference to its weight, shape, size, centre of gravity and any external features that may represent a hazard.

3.THE ENVIRONMENT

With reference to space constraints, floor conditions and housekeeping standards that apply where the task is to be undertaken.

4.THE INDIVIDUALS CAPACITY

With reference to the personnel who are to carry out the task, and any special considerations that could increase risk, e.g. pregnancy, past injuries etc.

2.14.5 Repetitive Tasks

Where the task is of a repetitive nature such as to represent risk of chronic, repetitive strain type injury, the task will be the subject of a separate and specific risk assessment.

2.15 Use of Mobile Telephones2.15.1 Policy

The Management of Flomatik recognises the hazards posed by the use of Mobile telephones in certain situations and environments. Where the company provides such equipment, it will be covered by the Provision and Use of Work Equipment Regulations 1998. In order to meet the requirements of these regulations and to ensure the Health, Safety and Welfare of employees and others, the company has adopted the following procedures.

2.15.2 Traffic Safety

Any telephone being carried in a vehicle must be secured in a holder, and not placed on the passenger seat or in position where it can break loose in a collision or sudden stop. Under current United Kingdom Road Traffic Laws it is illegal to drive a vehicle whilst using a mobile phone held in the hand. Therefore employees will not use a hand-held telephone whilst driving a vehicle. If there is a need to make or receive a call, the vehicle will be parked in a safe position before doing so and the engine switched off.

Note: Whilst “hands free” equipment is somewhat safer, the company has adopted recommendations from the police that this equipment should be used only with extreme caution whilst "on the move". Personnel should only use mobile phones while in control of a vehicle in motion in conjunction with factory fitted or specialist hands free equipment, and then only to receive calls. Long or complex calls should be conducted only after stopping the vehicle.

2.15.3 Operating Environment

Company employees will strictly observe any special rules or prohibitions relating to the use of mobile phones that may be in force in any area and phones will be switched off in such prescribed areas (e.g. hospitals, petrol stations, etc).

Mobile phones will not be connected to any accessory or other device until the user has satisfied himself that it is safe to do so.

2.15.4 Electronic Devices Guidance

(Provided to users of mobile phones)

Most modern electronic equipment is shielded from radio frequency (RF) signals. However, certain electronic equipment may not be shielded against the RF signals from your mobile phone.

2.15.5 Pacemakers

Pacemaker manufacturers recommend that a minimum separation of 20 cm (6 inches) be maintained between a hand held wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with independent research by and recommendations of Wireless Technology Research.

Persons with pacemakers: -

· Should always keep the phone more than 20cm (6 inches) from their pacemaker when the phone is switched on;

· Should not carry the phone in a breast pocket;

· Should use the ear opposite the pacemaker to minimize the potential for interference;

· Have any reason to suspect that interference is taking place, switch off the phone immediately;

Note: Persons using a phone in the vicinity of a person fitted with a pacemaker should consider the potential problems that can occur.

2.15.6 Hearing Aids

Some digital phones may interfere with some hearing aids. In the event of such interference the user will contact the service provider.

2.15.7 Vehicles

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (e.g. electronic fuel injection systems, electronic anti-skid (anti-lock) braking systems, electronic speed control systems, air bag systems). If in doubt, the keeper of the vehicle will check with the vehicle manufacturer or vehicle handbook for further information. Flammable liquids, gases or explosive materials will not be carried in the same compartment as the phone, its parts or accessories. Where air bags are fitted, objects, including both installed or portable wireless equipment, will not be placed in the area over the air bag or in the air bag deployment area.

2.15.8 Potentially Explosive Atmospheres

Phones will be switched off when in any area with a potentially explosive atmosphere and all signs and instructions will be complied with.

2.16 Use of Portable Electrical Equipment2.16.1 Policy

The Management of Flomatik recognises the dangers that can arise from Portable Electrical Equipment, and its legal responsibilities under the Electricity at Work Regulations 1989 to ensure that all Portable Electrical Equipment is maintained in a safe condition at all times. In order to meet its legal obligations and to achieve and maintain a low risk working environment, the Company has adopted the following procedures.

2.16.2 Definition

Portable Electrical Equipment is any piece of electrical equipment connected to the mains power supply by means of a flexible lead and plug into a fixed socket, including 110V power tools, their transformers and leads and also Battery powered power tools and their chargers and leads.

2.16.3 Register of Equipment

The QHSE will oversee the maintenance of a register on QPulse of all Portable Electrical Equipment requiring periodic inspection under the regulations. The relevant Heads of Department will authorise the purchase of new equipment and monitor the method of disposal of the old. Any privately owned Portable Electrical Equipment brought on to the Company’s site will be examined (see below) and added to the register before use on the site.

2.16.4 Testing

All Portable Electrical Equipment will be subject to periodic inspection and testing. QPulse lists persons who have completed the necessary training and achieved the appropriate level of competence. An appropriate Portable Appliance Testing regime (as per recommended guidelines from the HSE) is in place, which is undertaken by a trained and competent person nominated by the QHSE using approved test equipment. Results of these inspections and tests will be recorded and kept in a suitable format and location.

2.16.5 Inspections

Employees are requested to co-operate with the Company's management by carrying out a visual inspection of Portable Electrical Equipment prior to use. Users of Portable Electrical Equipment are also encouraged to report any incident that could have resulted in damage to the equipment that may not be identified by visual inspection.

2.17 Risk Assessments2.17.1 Policy

The Management of Flomatik recognises its legal obligations to assess the hazards contained within or created by its business activities, and to reduce risk to an acceptable level. Under existing United Kingdom Health and Safety legislation the employer has a duty to inform all his employees and anyone who may be affected by his operations of any hazards and associated risk that they may be exposed. Under the Management of Health and Safety at Work Regulations (MHSWR) 1999 employers have a duty to carry out a risk assessment on any work activity which poses a health and safety risk. Under these regulations

‘Every employer shall make a suitable and sufficient assessment of :-

a)The risks to the health and safety of his employees to which they are exposed whilst they are at work; and

b)The risks to the health and safety of persons not in his employment arising out of, or in connection with, the conduct of his undertaking.

If there are 5 or more employees in the company then the assessment should be recorded and easily accessible to all relevant parties.

Health and Safety risk assessment is the systematic identification of hazards associated with the work activity, the workplace and the environment. Having taken into account the requirements of additional legislation and the existing controls, the risks associated with those hazards can be evaluated.

If the risks are considered to be unacceptable, suitable risk control measures must be introduced, aimed at preventing or reducing the risks to an acceptable level. Timescales for the risk control measures should be as short as reasonably practicable.

There are many benefits to risk assessment, notably:

· helps prevent accidents;

· helps prevent further similar accidents;

· allows prioritisation of action required;

· aids financial planning for health & safety measures;

· satisfies legal requirements;

· helps to secure the safety of people & equipment,

· thereby preventing loss;

· reduces costs.

2.17.2 Definitions

Hazard Something with the potential to cause harm. This includes injury or ill health, production losses, damage to equipment or the environment and increased insurance liabilities.

Risk Likelihood that harm from a particular hazard will be realised.

Quantified Risk Rating Likelihood of exposure multiplied by severity of injury.

Suitable and Sufficient An assessment carried out by a competent person that focuses on the risks likely to arise out of the work and ignores trivial risks.

Acute Immediate Response after a single exposure.

Chronic Long term health effect may be the result of repeated low level exposure.

Reasonably Practicable Allows the employer to balance the cost of taking action (in terms of time and inconvenience as well as money) against the risk being considered. If the risk is insignificant against the cost, then steps need not be taken.

Practicable A higher standard than reasonably practicable. Must be technologically feasible and considered current best practice, but little if any account taken of costs.

Absolute Duty Also known as strict liability, this level of duty is identified in legislation by the words ‘must’ or ‘shall’ and is applied where the risk of injury is so high unless certain controls are implemented, that specific steps to control the hazard are written into an Act or Regulation.

Control Measures The necessary precautions implemented to reduce the risk to the lowest possible level of exposure.

2.17.3 Principles of Prevention

· Regulation 4 relates to the principles of prevention. These measures may be singularly or jointly applied as necessary to ensure a safe working environment.

· The regulations state the following general principles of prevention:

· Avoiding the risks – This may be done by elimination or substitution of the process or substance creating the risk.

· Evaluating the risks which cannot be avoided– An assessment must be completed on the residual risks after all necessary control measures are identified.

· Combating the risks at source– This should be done by trying to control the risks at the point of introduction , i.e. where the risk is created.

· Adapting the work to the individual - especially as regards the design of workplaces, the choice of work equipment and the choice of working and production methods, with a view, in particular, to alleviating monotonous work and work at a predetermined work-rate and to reducing their effect on health.

· Adapting to technical progress – this should be introduced by using latest technologies and techniques as they are introduced throughout the industry.

· Replacing the dangerous by the non-dangerous or the less dangerous – this is similar to substitution mentioned above.

· Developing a coherent overall prevention policy - which covers technology, organisation of work, working conditions, social relationships and the influence of factors relating to the working environment.

· Giving collective protection measures priority over individual protective measures. This means that Personal Protective Equipment (PPE) should be used only as a last resort when the risks have been reduced to their lowest possible level and the employee must be still protected further.

· Giving appropriate instruction to employees – All staff should be made aware of all the hazards, associated risks and control measures required for safe working etc.

2.17.4 Risk Assessment Procedure

The Quality Health, Safety & Environmental (QHSE) Manager or a competent person nominated by him will appoint and train suitable competent personnel to carry out full suitable and sufficient risk assessments. Following these assessments the Quality, Health, Safety & Environmental (QHSE) Manager will delegate responsibility for ensuring that the hazards identified and risks assessed are sufficiently resourced and mitigated so as to ensure that all hazards identified and risks assessed have suitable acceptable control measures and procedures in place to reduce risk to an acceptable level.

Risk Assessments will be kept under constant review, in order to ensure that they represent current business activities. Assessments will be subject to annual formal review.

The risk assessment is performed in line with the HSE’s recommended 5 Steps to Risk Assessent, notably:

1.Identify ALL hazards and their associated risks.

2.Identify who could be harmed and how.

3.Evaluate the findings.

4.Record all findings of the assessment.

5.Review the assessment periodically.

Once the hazards and associated risks have been clearly identified they are evaluated using the Risk Control Matrix shown below:

Severity of Injury/loss

Likelihood (Exposure)

No injury

1

Minor injury

2

Medical injury

3

Major injury

4

Fatality

5

1. Very Unlikely

1

2

3

4

5

2. Possible

2

4

6

8

10

3. Probable

3

6

9

12

15

4. Likely

4

8

12

16

20

5. Very Likely

5

10

15

20

25

Action Priority Level

LOW

MEDIUM

HIGH

Red – High Risk

Activities assessed as falling into this category of risk shall be stopped immediately and the situation discussed with Line Management. This discussion will determine the accuracy of the assessment and where necessary, identify the additional controls required to reduce risks as far as reasonably practicable.

Where additional controls will take time to implement and the impact on the business of prohibiting the activity is significant, its continuation may be agreed if an action plan has been developed and all possible lower hierarchy control measures e.g. PPE, procedures, training, greater supervision have been introduced.

NOTE: Some activities, however well controlled, may always fall into a high risk category.

Amber - Medium Risk

Activities falling into this category require action to reduce risks further. All easily introduced risk reduction measures must be implemented immediately, whilst an action plan to implement any additional controls deemed necessary shall be developed within 7 days. Introduction of any additional controls shall be as soon as is reasonably practicable.

Green - Low Risk

Activities falling into this category are broadly considered acceptable. However, where additional risk reduction measures can be easily implemented, at little or no cost, such measures must be introduced before the risks can be considered to have been reduced as far as is reasonably practicable.

2.17.5 Record of Findings

The Management of Health & Safety at Work Regulations (MHSWR) 1999 require that significant findings resulting from the Risk Assessment are recorded.

-The significant findings should include:

-The significant hazards identified in the assessment.

-The existing control measures that are in place.

-The population which may be affected by these significant risks or hazards, including any groups of employees who are especially at risk.

-Where applicable, a list of actions, with timescales, to reduce risks as far as reasonably practicable.

These findings should be recorded by completing the risk assessment.

The written record of these findings shall be kept on file at all times and superseded assessments shall be kept for a minimum of 5 years.

2.17.6 Communication of Findings

Employees will be informed of the findings of risk assessments together with the measures in place which are designed to reduce risk as soon as is reasonably practicable following the completion of assessments. Where significant changes are to be made to further reduce risk, employees will be consulted in good time and careful consideration will be given to their views.

2.17.7 Review of Risk Assessment

It is a legal requirement that the Risk Assessment shall be reviewed periodically. The Risk Assessment shall be reviewed as follows:

· When there is reason to suspect the assessment is no longer valid

· If there has been a change in the task/activity e.g.

· significant increase/decrease in production.

· increase/decrease in quantities of hazardous material, introduction of at risk groups e.g. young persons, disabled persons, new or expectant mothers etc.

· In the event of a lost time accident, significant near miss or high incidence of minor (no lost time) accidents

· On a regular basis – at a period no greater than annually.

2.18 Welfare Facilities2.18.1 Policy

The Management of Flomatik recognises its obligation under the Workplace (Health, Safety and Welfare) Regulation 1992 for the Health, Safety and Welfare of its employees. In order to meet its obligations, the Company has provided the following:

2.18.2 Sanitary Convenience

Sanitary conveniences that are sufficient and suitable for the persons employed in the workplace will be provided. They will be maintained in a serviceable condition, regularly cleaned and be equipped with sufficient lighting.

2.18.3 Washing Facilities

Washing facilities that are suitable and adequate for employees and others employed in the workplace will be provided. A supply of clean, running hot, cold or warm water as well as soap and clean towels or other suitable means of cleaning and drying will be available. These facilities will be conveniently situated, accessible and kept in a clean and orderly condition.

2.18.4 Drinking Water

An adequate supply of wholesome drinking water will be provided for all persons at work in the workplace.

2.18.5 Clothes Changing Facilities

Changing facilities will be made available for workers who change into special work clothing, where they remove more than outer clothing and/or where it is necessary to prevent worker’s own clothing being contaminated by harmful substances. The privacy of users of this facility will be ensured.

2.18.6 Rest and Eating Facilities

Suitable and sufficient rest facilities will be provided at readily accessible places. Eating facilities will be provided where workers regularly eat meals at work.

2.19 Young Persons2.19.1 Policy

The Management of Flomatik Limited recognises its duty under the Management of Health and Safety at Work Regulations 1999 to protect the Health and Safety of young workers employed or on work experience within the Company. In order to discharge that legal obligation, the Company has adopted the following procedure.

2.19.2 General

Young workers are recognised as a particular risk, therefore children between 13 and the minimum school leaving age (MSLA) will not be employed by Flomatik Ltd, except when on work experience schemes approved by the local education authority.

2.19.3 Risk Assessments

A competent person will make a suitable and sufficient assessment of risks to the Health and Safety of young workers under 18 years old before they start work. Such assessments will take into account the inexperience, lack of awareness of existing or potential risks and immaturity of young persons.

If it is found, that after taking all control measures into consideration, risk to young persons is considered to be significant then they will not be employed on that task.

2.19.4 Training and Supervision

Young workers will be trained in the tasks they are to undertake and informed of existing hazards. Records of such training will be kept.

They will work under close supervision of a competent person until such time as they are deemed safe in the workplace.

2.19.5 Information for Parents or Guardians

Parents or guardians of all young workers under 18 years of age will be informed of the key findings of the risk assessment and the control measures taken. This information will be provided to parents or guardians before employment or work experience commences.

2.20 Health and Safety Consultation with Employees2.20.1 Policy

The Management of Flomatik recognises their legal obligation to consult, either through representatives, or directly with concerned employees on all questions relating to Health and Safety at work in accordance with the Health and Safety (Consultation with Employees) Regulations 1996. The following procedure is designed to implement these Regulations. All employees will have the right to consultation on matters of Health and Safety at Work under these regulations.

2.20.2 Consultation

The specific times when consultation will occur include:

· In sufficient time before the introduction of a change of procedures and/or new technology that may substantially affect employees;

· Upon the appointment of a competent person to provide Health and Safety assistance and implementing procedures;

· The planning and organisation of Health and Safety training.

2.20.3 Employee Safety Representatives

Employees, or their representatives, will be provided with enough information as to allow them to take part in full consultation. Employees will not be dismissed because they have taken part in consultation, including taking part in the election of a representative. Employees will be encouraged to highlight matters affecting their Health and Safety including concerns about possible risks and dangerous events in the workplace.

2.20.4 Communication

Feedback of views and concerns expressed by employees or their representatives will be communicated to members of the Management Team who will give careful consideration to those matters. The management teams response to those views will be by fed back by means of staff meetings, or meeting the individuals concerned whichever is considered most appropriate.

2.21 Health and Safety Audits and Inspections2.21.1 Policy

The Quality Health, Safety & Environmental (QHSE) Manager of Flomatik Limited has adopted the Policies and Procedures contained within this document, in order to ensure that the measures described in his Health and Safety Policy Statement are carried out. It is recognised that having made organisational arrangements and established standards, it is necessary to provide assurance that those standards are effectively applied.

The Quality Health, Safety & Environmental (QHSE) Manager or an independent competent person nominated by him will carry out a comprehensive audit of the Health and Safety Standards and their effectiveness on the Company's site periodically. The audit will comprise of a review of the existing Health and Safety Policies and Procedures in order to ensure that they reflect current United Kingdom legal requirements. On completion of the audit the auditor will examine the Health and Safety related records and activities against the standards described in the appropriate Policies and Procedures. At the conclusion of the audit a verbal report of findings will be given to heads of departments. The verbal report will be followed up by a comprehensive written report identifying any deficiencies, together with recommended actions required to achieve compliance.

In addition the management of Flomatik recognise that it is necessary to regularly monitor the health and safety system in operation throughout the company. Flomatik will implement a co-ordinated planned schedule of site inspections to be carried out by Corinium Safety Solutions Limited.

2.22 Personal Protective Equipment (PPE)2.22.1 Policy

Flomatik recognises the duties and obligations established by the Personal Protective Equipment at Work Regulations 1992. Flomatik will provide personal protective equipment (PPE) where risk assessment identifies the requirement for worker protection where the risk presented by a work activity cannot be adequately controlled by other means. All reasonable steps will be taken to secure the health and safety of employees who work with PPE.

All workers who may be exposed to a risk to their health and safety while at work will be provided with suitable, properly fitting and effective PPE. All personnel required to use PPE will be provided with adequate information and training to enable a fuller understanding of the issues associated with its use. Flomatik will:

· Carry out an assessment of proposed PPE to determine whether it is suitable

· Take appropriate action following assessment of risk

· Ensure that where two or more items of PPE are used together, these are compatible and are as effective used together as they are separately

· Provide accommodation for correct storage of PPE

· Arrange for the maintenance, cleaning and repair of PPE (this includes training individuals to undertake before use and after use checks)

· Train staff in the safe use of PPE

· Replace any PPE as necessary and at no cost to the employee

· Provide adequate information to every employee in respect of any risks which may exist

· Re-assess as necessary if substances used or work processes or equipment change.

Employees must use all personal protective equipment provided to them in accordance with the training and instruction given to them regarding its use. Employees who have been provided with personal protective equipment must immediately report any loss of or obvious defect in any equipment provided to their line manager or to the Managing Director.

2.23 Control of Substances Hazardous to Health (COSHH)2.23.1 Policy

The Management of Flomatik recognises its legal obligations to assess the hazards contained within or created by its use of any hazardous substances as stated under the Control of Substances Hazardous to Health Regulations (C.O.S.H.H.) 2002 and to reduce risk to an acceptable level.

Under existing United Kingdom Health and Safety legislation the employer has a duty to inform all his employees and anyone who may be affected by his operations of any hazards and associated risk that they may be exposed.

Under the Control of Substances Hazardous to Health Regulations (C.O.S.H.H.) 2002 employers have a duty to carry out a risk assessment on any work activity which involves the use of substances and record all findings.

The Quality Health, Safety & Environmental (QHSE) Manager or a competent person nominated by him will carry out a full Risk Assessment and delegate responsibility for ensuring that hazards are identified and risks assessed to appropriate line managers.

The Quality Health, Safety & Environmental (QHSE) Manager will provide such resources as are required to ensure that all hazards are identified and risks assessed.

On completion of the risk assessment, the Quality Health, Safety & Environmental (QHSE) Manager will examine the findings, approve the assessments and take such actions as are required to reduce risk to an acceptable level.

2.24 Hot Works2.24.1 Policy

The Management of Flomatik recognises its legal obligations to assess the hazards contained within or created by its use of any operation or process that includes the use of equipment such as oxy-acetylene, MIG, TIG or arc welding etc.

Under existing United Kingdom Health and Safety legislation the employer has a duty to inform all his employees and anyone who may be affected by his operations of any hazards and associated risk that they may be exposed.

Under the Dangerous Substances and Explosive Atmosphere Regulations (D.S.E.A.R.) 2002 employers have a duty to carry out a risk assessment on any work activity which involves the use of any ‘hot works’ processes and record all findings.

All welding work must be carried out to a disciplined system of work in compliance with applicable statutory legislation etc.

Only fully trained operatives are permitted to carry out work with welding equipment. Flomatik Management will ensure that:

· All necessary safety equipment is available before work commences, this must include a dry powder extinguisher.

· All LPG and Compressed gas cylinders are used and stored correctly as per Regulations and company policy and that all trolleys or cradles , where required , are provided and used.

· Flashback arresters will be fitted to all oxygen and fuel gas regulators.

· Information must be obtained from suppliers of welding rods etc on possible health risks and precautions before work commences.

2.25 Working at Height

Including MEWP’s, ladders and scaffolding.

2.25.1 Policy

The Management of Flomatik recognises its legal obligations to assess the hazards contained within or created by its use of any operation or process that includes the dangers associated with working at height, including the use of ladders, mobile elevated work platforms (MEWP’s) and mobile tower scaffolding etc.

Under existing United Kingdom Health and Safety legislation the employer has a duty to inform all his employees and anyone who may be affected by his operations of any hazards and associated risk that they may be exposed to whilst working at height.

Under the Working at Height Regulations 2005 employers have a duty to carry out a risk assessment on any work activity which involves the employee working at height.

The Working at Height Regulations cover work in any place from which a person could fall far enough to cause personal injury.

Management recognise that they must fully comply with the Work at Height Regulations and ensure that any work at height is properly planned and carried out safely and this policy aims to ensure the safety of the public and all persons working for or on behalf of Flomatik.

The key aims are to ensure that:

· Flomatik will aim to eliminate the risks of working at height by designing out, wherever possible, the need to work at height

· Only those who are competent, fit and authorised to do so can work at height.

· Any company climbers are attached to a suitable part of the structure or anchor point or fall arrest device at all times whilst climbing and working outside protected areas at heights.

· If Work at height is unavoidable then the employer (Flomatik CNS Ltd) must take sufficient measures to ensure that the consequences of falling from height are minimised.

· This will be done by implementation of the following hierarchy of measures:

· Use of ‘collective’ fall prevention measures such as guard rails and working platforms (e.g. cradles, scaffolding, Mobile Elevating Work Platforms (MEWPs) before personal methods such as work restraint methods such as positioning lanyards etc.

· Where the risk of a fall cannot be eliminated then Flomatik will take steps to minimise the distance and consequences of a fall, e.g. use of fall nets and airbags etc. Climbing will only be allowed under suitable weather conditions (i.e not in rainy or windy weather or extremes of severe weather. Under no circumstances will lone working be permitted whilst climbing).

· Only fully trained operatives who are aware of the risks and the protective measures associated with any working at height are permitted to carry out any work at height. These measures will include use of appropriate signage and marking out and use of suitable drop zones. If appropriate suitable RF Monitors as stated in the RF Policy will be used.

· Where work at height is being performed all relevant A2M climbers will be fully trained and qualified to work at height (inc Tower Rescue procedures). They will also undergo refresher training for both Rooftop, Climber and Radio Frequency awareness at least every three years.

· All climbers will have undertaken and passed a medical examination before working at height (climbing and rigging work).

Flomatik’s Management will ensure that all necessary measures are implemented.

2.25.2 Use of Ladders

All ladders, step-ladders, trestles and stagings must be provided and used in accordance with the Work at Height Regulations 2005. Where ladders are to be used, allowance will be made to ensure the required number and types of ladder are provided for safe use and compliance with the regulations. They will not be used to provide access or a working position if the type of work cannot be carried out safely from a ladder (e.g. carrying large items, work requiring both hands, etc.) All ladders will be correctly secured and regularly inspected by the competent nominated person as part of the company’s programme of work equipment checks and per the requirements of the regulations. All defective ladders will be taken out of service and replaced with correct suitable ladders. All ladders will be correctly stored as per recommended guidance documents.

2.25.3 Use of MEWPs

The management of Flomatik Limited acknowledge that when using Mobile Elevating Work Platforms (MEWPs) it is imperative that adequate preparation and planning is carried out to ensure a safe system of work (SSOW) is followed. Prior to use, specialist advice should be sought from the suppliers to ensure that the right type of platform is obtained. Consideration must be given to:

· space available at the workplace,

· ground conditions,

· platform loading,

· proximity of overhead services or obstructions and

· protection of members of the public and others who may be nearby.

Any mobile elevating work platform used must be fit for purpose, suitable and sufficient and fitted with all relevant necessary safety devices such as guards barriers and warning devices etc. Management will ensure that any Flomatik Limited employee who is to use the platform is fully trained and equipped with the relevant personal protective equipment (e.g. head protection, fall arrest safety harness, hi-visibility vest etc). All employees must adhere to the relevant method statement produced prior to carrying out the operation.

2.26 Abrasive Wheels and Cartridge Operated Tools: Vibrations at Work2.26.1 Policy

The Management of Flomatik recognises its legal obligations to assess the hazards and risks associated with use of portable tools such as bench mounted and hand portable grinders, Cartridge operated Guns (Hilti) etc.

The management of Flomatik will ensure that all such tools meet the duties placed upon the company by the relevant statutory legislation such as the Provision and Use of Work Equipment Regulations (PUWER) 1998 and the Control of Vibrations at Work Regulations (CVWR) 2005.

Management will ensure that all operatives will be fully trained in the correct safe use of abrasive wheels/Cartridge operated tools and associated equipment as required by the legislation.

Suitable and sufficient storage facilities for such tools and accessories (cartridges & discs etc) will be provided. All operatives will be given sufficient and suitable personal protective equipment such as safety goggles, gloves and clothing etc. All defects associated with this type of operation will be brought to the attention of management by the operative concerned.

The Management of Flomatik recognises its legal obligations to assess the hazards contained within or created by its use of any operation or process that exposes the employee to vibrations to the body this includes the dangers associated with operating hand vibrating and body vibrating equipments such as portable hand grinders and fork-lift trucks etc.

Under CVWR 2005 employers have a duty to carry out a risk assessment on any work activity which exposes the employee to such risks and has a further duty to inform all his employees and anyone who may be affected of any significant findings from that assessment.

Flomatik will ensure that all work equipment provided complies with the obligations placed under the PUWER and CVWR in that they will not expose the employee to levels of vibration above the statutory limits set as stated in the regulations.

Management will ensure that all work activities are planned to take the levels into account. Management will ensure that information on the vibration levels of any plant or equipment is available to employees before that equipment is operated.

Where operatives are required to work in situations where high levels of vibration are likely to be encountered, management will ensure that full information is provided, before work commences, on the levels and frequencies of any vibrating tools or equipment.

Any measures to reduce the vibrations levels to below levels considered to be safe, such as:

· Purchasing equipments below the statutory levels.

· Ensuring the equipment is maintained in accordance to manufacturer’s instructions,

· Reducing the amount of time that operatives use the equipment

· Use of suitable gloves

· Introduction of hand exercises to help alleviate the effects of exposure etc.

Must be planned or, if this course of action is not practicable, suitable vibration protection measures taken by Supervisors and operatives.

Regular monitoring of vibration levels and frequencies will be planned, if required. Instruction and training will be provided to all relevant employees as required to work with plant and equipment, which is likely to result in exposure to high levels of vibration.

2.27 Highly Flammable Liquids (HFLs) - Including Liquid Petroleum Gas (LPG)2.27.1 Policy

The Management of Flomatik recognises its legal obligations to assess the hazards and risks associated with use of Highly Flammable Liquids (HFL) and Liquid Petroleum Gas (L.P.G.) etc.

Under the Dangerous Substances and Explosive Atmosphere Regulations (D.S.E.A.R.) 2002 employers have a duty to carry out a risk assessment on any work activity which involves the use of any dangerous substance and explosive atmosphere as defined in the legislation.

Management will ensure that all operatives will be fully trained in the correct safe use of storage of highly flammable liquids and LPG etc.

Management will ensure that planned storage facilities are provided and maintained and that all highly flammable liquids are kept in storage facilities until required for use. They will ensure that fire resistant, absorbent material is available to soak up any spillage of HFL and that this material is immediately disposed of safely after use.

Management will ensure that any firefighting equipment, storage facilities, signs, notices, containers etc are checked at regular intervals and that any action is taken to rectify and that any defects are noted.

All work requiring the use of LPG and other compressed gases will be planned to take into account the standards set in the DSEAR.

Management will ensure that the provision, installation of equipment and storage facilities for LPG, and any other compressed gases that will be used at the workplace are planned in accordance with the legislation and that where necessary, liaison takes place with the local fire authority, to establish safe storage and siting facilities. Management will ensure that all necessary training in the safe working practices, or emergency procedures associated with LPG etc, is carried out prior to work commencing.

Management will ensure that planned storage facilities are erected and maintained accordingly. These facilities, appliances, hoses, fittings, connections, firefighting equipment etc will be regularly inspected by management and any defects and necessary rectifications noted accordingly.

Appropriate action will be taken against any person disregarding safety instructions, signs or notices or misusing HFL or LPG etc.

2.28 Work in Confined Spaces2.28.1 Policy

The Management of Flomatik recognises its legal obligations to assess the hazards contained within or created by any operation or process that includes the working within confined spaces as defined under the Confined Spaces Regulations 1997.

The regulations define a confined space as:

‘Any place, including any chamber, tank, vat, silo, pit, trench, pipe, sewer, flue, well or any similar place in which by virtue of its enclosed nature, there arises a reasonably foreseeable specified risk’

Under existing United Kingdom Health and Safety legislation the employer has a duty to inform all his employees and anyone who may be affected by his operations of any hazards and associated risk that they may be exposed.

Under the Confined Spaces Regulations 1997 employers have a duty to carry out a risk assessment on any work activity which involves the working within a confined space and record all findings.

Careful and precise planning of work in confined spaces is necessary and this should be carefully co-ordinated under a higher level safe system of work such as a Permit to Work. All employees who are required to work in such confined spaces must be trained and made aware of the hazards, risks and necessary control measures associated with the safe work in confined spaces.

2.29 Working with Fork Lift Trucks (FLTs) or Construction Plant2.29.1 Policy

The Management of Flomatik recognises its legal obligations to assess the hazards and risks associated with use of Fork Lift Trucks (FLTs)/Construction Plant etc.

Where the company provides such equipment, it will be covered by the Provision and Use of Work Equipment Regulations 1998. In order to meet the requirements of these regulations and to ensure the Health, Safety and Welfare of employees and others, the company has adopted the following procedures.

· Only qualified competent staff shall drive and operate Fork Lift Trucks (FLTs)/ Construction Plant

· All FLTs/Construction Plant shall comply with current U.K. health and safety legislation.

· All loads shall be securely fastened before operating the vehicle.

· All FLTs/Construction Plant shall have suitable and sufficient hazard alarms, (both audible and visible).

· All FLTs/Construction Plant shall be maintained under a suitable regime of maintenance and inspections by both the warehouse staff (weekly & monthly) and annually by the equipment distributor.

2.30 Additional Health Hazards2.30.1 Policy

The Management of Flomatik recognises its legal obligations to assess the hazards contained within or created by any operation or process that includes the exposure of employees to certain addition health hazards such as :

· Asbestos

· Lead

· Leptospirosis (Weils disease)

· Noise

2.30.2 Asbestos

Work involving asbestos in any form will be carried out in accordance with the Control of Asbestos Regulations (CAR) 2012 and the relevant Approved Code of Practice.

Work involving the removal of asbestos containing materials (ACMs) will be carried out by licensed contractors appointed by the client and only in accordance with the relevant legislation. If any suspect ACM’s are found work is to cease immediately and the workplace to be informed. The relevant site specific Risk and Method Statement (RAMS) will identify suitable corrective actions to be carried out by Flomatik employees.

If works are likely to include the use of asbestos or working in the vicinity of asbestos, it is necessary to plan the works to a disciplined procedure. All necessary training, information and instruction will be given to all staff expected to carry out or supervise operations involving asbestos.

Monitoring of licensed asbestos removal contractors will be carried out by the client. Flomatik personnel will remove themselves from the site until the area has been deemed safe to commence work.

Work in areas where asbestos has been removed will not be allowed to continue until written confirmation has been received that the statutory monitoring and clearance tests are complete and it is safe to do so. It is company policy that all monitoring of smoke tests and clearance tests is carried out by independent accredited analysts.

2.30.3 Lead

The Control of Lead at Work Regulations (CLAW) 2002 applies to all work which exposes persons to lead in any form such that it may be ingested, inhaled or otherwise absorbed. Inhalation is the major source of entry, therefore many of the regulations are orientated towards preventing the inhalation of lead dust fumes and vapour.

Ingestion of lead can usually be controlled by the provision and use of strict hygiene arrangements, which may not only includes good washing facilities, but restrictions on smoking when working with lead.

Any works that are covered by these regulations must be suitably planned by management to ensure that there are control measures, health surveillan