hci$and$design - nixdell · 2016-04-25 · communities to overcome global challenges. 13...
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HCI$and$DesignSPRING$2016
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TodayComputing*and*the*developing*world
◦ Overview
◦ Version*1.0
◦ Version*2.0
◦ Some*of*Nicki’s*projects
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New$technologies$provide$new$benefits
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Most$new$technologies$benefit$a$small$fraction$of$the$global$population
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80% of world’s population lives in developing regions
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A$Map$of$the$World
Worldmapper,*www.worldmapper.org,*(C)*Copyright*SASI*Group*(University*of*Sheffield)*and*Mark*Newman*(University*of*Michigan),*CC:*BYQNCQND
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Global$Wealth$Distribution:$circa$1500
Worldmapper,* "Wealth*Year*1500",*Worldmapper,*http://www.worldmapper.org/display.php?selected=160,*(C)* Copyright*SASI*Group*(University*of*Sheffield)* and*Mark*Newman*(University*of*Michigan),*CC:*BYQNCQND
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Global$Wealth$Distribution:$circa$1900
Worldmapper,* "Wealth*Year*1900",*Worldmapper,*http://www.worldmapper.org/display.php?selected=161,*(C)* Copyright*SASI*Group*(University*of*Sheffield)* and*Mark*Newman*(University*of*Michigan),*CC:*BYQNCQND
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Global$Wealth$Distribution:$circa$1960
Worldmapper,* "Wealth*Year*1960",*Worldmapper,*http://www.worldmapper.org/display.php?selected=160,*(C)* Copyright*SASI*Group*(University*of*Sheffield)* and*Mark*Newman*(University*of*Michigan),*CC:*BYQNCQND
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Global$Wealth$Distribution:$circa$1990
Worldmapper,* "Wealth*Year*1990",*Worldmapper,*http://www.worldmapper.org/display.php?selected=160,*(C)* Copyright*SASI*Group*(University*of*Sheffield)* and*Mark*Newman*(University*of*Michigan),*CC:*BYQNCQND
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Global$Wealth$Distribution:$circa$2015
Worldmapper,* "Wealth*Year*2015",*Worldmapper,*http://www.worldmapper.org/display.php?selected=164,*(C)* Copyright*SASI*Group*(University*of*Sheffield)* and*Mark*Newman*(University*of*Michigan),*CC:*BYQNCQND
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Global$Economic$Growth$since$1975
Worldmapper,* "Wealth*Growth",*Worldmapper,*http://www.worldmapper.org/display.php?selected=171,*(C)* Copyright*SASI*Group*(University*of*Sheffield)* and*Mark*Newman*(University*of*Michigan),*CC:*BYQNCQND
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Computing$for$Developing$RegionsCreate technologies that empower underserved communities to overcome global challenges
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Information and Communication Technologies for Development (ICTD)
PovertyEducation
Gender equalityInfant mortality
Maternal healthHuman rightsConservation
ComputersCell phones
Mobile devicesNetworks
ConnectivityEnergy and power
Transport
CultureGenderPolitics
Language
LiteracySocial structuresCommunication
Technology constraints Diverse challengesGlobal problems
HCI$for$Development$(HCI4D)Human-Computer Interaction (HCI) +
Technology alone is not enough!
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Individuals Intermediaries
Research$Directions
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What$devices$make$sense?
A*billion*mobile*subscriptions*in*Africa*by*2015!
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Why$target$mobile$devices?
Portable
BatteryQpowered
Familiar*
Intuitive*touchscreen
BuiltQin*sensors
Network*interfaces
Storage*capacity
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BuiltSin$sensors$provide$many$opportunities
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Can$we$just$use$the$same$apps$and$systems$that$we$use$in$the$US?
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Internet*users*in*2010*as*a*percentage*of*a*country's*populationSource:*Percentage*of*Individuals*using*the*Internet*2000Q2011,* International*Telecommunications*Union.
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Many$other$constraintsNo*or*intermittent*electricity
Low*levels*of*education*
Low*levels*of*literacy
Unfamiliar*with*technology
Linguistic*challenges
Social*and*cultural*challenges
Poverty
Political*challenges
Many*more….
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Example$problem$domainsHealthcare
LowQcost*diagnosticsTelemedicineHealthcare*informatics*
AgricultureSupply*chain*efficienciesCraftsCrop*quality*information*Geophysical*sensing
EducationLow*cost*computingComputer* sharingDistance*education
GovernanceInformation*organization
Manpower*costsHealthcare*informatics*
DesignTextQfree*interfacesAssistive*technology
Financial*servicesMicrofinance* information
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Global$Health$ChallengesBasic*Health*Care◦ Life*Expectancy:*Zambia*43*yrs,**Germany*79*yrs◦ Infant*Mortality:**Niger*109,**Italy*5
Control*of*Major*Diseases◦ HIV/Aids:**Namibia*20%,*Canada*0.3%◦ Malaria:*500M*infections,* *2M*deaths*per*year
Improved*Health*Practices◦ 1.1*B*people* lack*access*to*safe*drinking* water
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EducationLiteracy*Rates◦ Mali*19%,*Pakistan*49%,**Laos*69%
School*Attendance,*Primary*Enrolment◦ Somalia*17%,**Sudan*60%,**Congo*88%,*◦ India*116%,**Rwanda*120%,**Cambodia*134%
Teacher*Absenteeism
Language*Study
Vocational*Training
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Livelihood“The*reason*most*poor*people*are*poor*is*because*they*don’t*have*enough*money”
180*Million*Smallholder*Farmers*in*SubQSaharan*Africa*earning*under*1$*a*day*
Costs*of*being*poor◦ Many*goods*more*expensive*for*poor
In*Africa*the*informal*sector*accounts*for*20%*of*the*GDP*and*employs*60%*of*the*urban*workforce
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UN$Millennium$Development$GoalsEradicate*extreme*poverty*and*hunger
Achieve*universal*primary*education
Promote*gender*equality*and*empower*women
Reduce*child*mortality
Improve*maternal*health
Combat*HIV/AIDS,*malaria*and*other*diseases
Ensure*environmental*sustainability
Develop*a*global*partnership*for*development
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TodayComputing*and*the*developing*world
◦ Overview
◦ HCI4D*v1.0
◦ HCI4D*v2.0
◦ Some*of*Nicki’s*projects
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HCI4D$version$1.0Technology*will*save*the*world!
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Example:$One$Laptop$per$ChildOriginally*the*$*100*Laptop
Later*OLPC,*finally*XO*($399*for*2)Technological*InnovationLearning*approach
ConstructivismTake*laptops*home,*play*with*them
Critiques“Little*or*no*sustained*and*scaled*effects*on*teaching,*learning,*and*achievement”*(Bain*and*Weston)
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Problems$with$OLPCTechnology*centric*approach*– no*focus*on*humans
Did*not*fit*people’s*actual*needs
Did*not*pay*attention*to*local*contexts*and*challenges
Did*not*provide*on*the*ground*support*
Did*not*plan*for*sustainability
The*Failure*of*OLPC:*
http://hackeducation.com/2012/04/09/theQfailureQofQolpc
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HCI4D$version$2.0Amplification*theory◦ Technology*can*only*amplify*human*intent*(Toyama)
Technology*on*it’s*own*won’t*do*anythingPeople*have*to*want*to*change*the*situation,*solve*the*problem
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Digital$Green
Problem:*Teach*poor*farmers*better*farming*practicesSolution:*Digital*Green
Mediation*/*MediatorHighly*formatted,*targeted*video*contentContextual*content:*local*presenter,*not*“wellQdressed”*scientistSupporting*organizations*on*the*ground
Outcomes:*55%*adoption*of*new*practice*over*8%*in*old*system*
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Why$it$worksPays*attention*to*local*culture*and*context
Specifically*designed*to*suit*the*needs*of*target*population
Gives*people*the*tools*to*solve*their*own*problems
Provides*support*through*organizations*on*the*ground
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TodayComputing*and*the*developing*world
◦ Overview
◦ HCI4D*v1.0
◦ HCI4D*v2.0
◦ Some*of*Nicki’s*projects
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Analyze the entire ecosystemMany stakeholders, different needs
Iteratively design, build, testCreate robust and usable systems
Longitudinal deployments Partner with organizations
Test
Analyze
Build
Design
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Technology hand-offBroad impact
My$Research$Approach
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What$do$we$build?CameraQbased*systemscomputer*vision,*machineQlearning
VoiceQbased*systemsmachineQlearning,*NLP
TextQbased*systemssocial*computing,*crowdsourcing
More….sensors,*web*systems.*VR*and*AR
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Case$Study
Improve$data$collection$by$automatically$digitizing$data$from$paper$forms
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Paper forms are widely used for data collection in low-resource settings
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Querying, accessing, and analyzing paper-based data is difficult
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Form design and approval
Field workers fill out forms
Manual data entry
Aggregation and analysis
Manual data entry is time consuming and error prone
Data entry is a huge bottleneck for many organizations
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How can we improve paper-digital workflows in global development?
Key Idea Ease the data entry bottleneck by using a mobile device to automatically digitize paper-based data on the device
Challenges and ConstraintsHandle forms in very poor condition
Range of applications and data types
Robust performance
Perform computation locally
Usable by different stakeholders
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Make it easy to design digitizable forms
Form description
Database table definition
Printable form image
Editable digital form
Designers create form in browser Automatically generate files
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Algorithm for digitizing forms
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Classify data (~99% accuracy)
Capture image
Align and segment image
(Optionally) enter text
Save and visualize data
Sync with server
Name:
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Track and report health workers’ usage of medical supplies.
Use a digitizable paper form to track usage
Digitize and report usage data monthly
Field evaluation with health workers in Mozambique
Four-month deployment in two districts 45 health workersTwo page form tracking 16 medical supplies
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Ground truth data set for ~30% of forms
Analyzed digitized data against ground truth
Interesting Observations and Errors
Data collection accuracy > 98%
Does the system really work in the field?
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Impact and Technology hand-off
Track attendance of ~10,000 students at 300 schools in Kyrgyzstan.
Digitizing patient registers at 5,000 health camps serving 650,000 people in Nigeria.
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Digitizing patient registers collecting maternal and child health data in 4 districts in Malawi.
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More$Projects:$Promoting$Behavior$Change
Giving*pregnant*women*in*Kenya*access*to*medical*advice*and*information*through*an*hybrid*computerQhuman*communication*system.*300*women,*yearQlong*randomized*experiment.
A*voiceQbased*social*media*platform*in*India.*11Qweek*deployment:*25,381*calls*by*1521*callers,*5376*voice*messages*recorded*by*516*people,*around*200,000*playbacks*of*these*messages.*Impassioned*adoption*by*blind*community.*
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Transport$tracking$system$to$improve$disease$diagnosisCM*specialization*project*(Sean*and*Xiaoyang)
Collaboration*with*Clinton*Health*Access*Initiative*(CHAI)*and*Lesotho*Ministry*of*Health
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Tools$to$improve$wildlife$research$and$conservation$
Develop*mobile*and*sensorQbased*approaches*to*document,*analyze,*and*track*wildlife*behavior.Create*tools*to*minimize*humanQwildlife*conflict,*fight*poaching,*etc.*The*Jane*Goodall*Institute*(Tanzania),*WILDCru (Zimbabwe)
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TodayComputing*and*the*developing*world
◦ Overview
◦ HCI4D*v1.0
◦ HCI4D*v2.0
◦ Some*of*Nicki’s*projects
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Activity:$EducationLiteracy*Rates:*Mali*19%,*Pakistan*49%,**Laos*69%
School*Attendance,*Primary*Enrolment◦ Somalia*17%,**Sudan*60%,**Congo*88%,*◦ India*116%,**Rwanda*120%,**Cambodia*134%
Teacher*Absenteeism
Language*Study
Vocational*Training
How*can*computing*technology*be*used*to*improve*education/enrolment/quality*of*teaching?Propose*three*ideas*for*using*technology*to*improve*education*in*underserved*communities*(could*be*local*or*international).*