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HCA Retreat Doctors’ Hospital and Chippenham Johnston-‐Willis Medical Center, Richmond, VA: Community-‐Based Specialists Wound Healing
Center ProgramsJoseph V. Boykin, Jr., MD, FACS
Medical DirectorAssociate Clinical Professor, Plastic Surgery
Virginia Commonwealth University, Medical College of VirginiaRichmond, VA
HCA Retreat Doctors’ Hospital and Chippenham Johnston-Willis Medical Center, Richmond, VA: Community-Based Specialists Wound Healing
Center Programs
The HCA Wound Healing Centers at Retreat Doctors’ Hospital and Chippenham Medical Center, Richmond, VA are a hospital-based service staffed by teams of community based medical and surgical specialists.
Outpatient clinics of both facilities operate on a full-time basis. Initially organized at the Retreat Campus in 1997,
WHC operations expanded in 2010 to include a comprehensive wound care facility at Chippenham
Medical Center.
Boykin 2001
WOUND PREVENTION AND
EDUCATION PROGRAMS
GRANT FUNDED WOUND HEALING RESEARCH AND DEVELOPMENT
HYPERBARIC OXYGEN (HBO)
THERAPYBURN PROGRAM
WOUND AND SKIN CARE EVALUATIONS AND TREATMENTS
WOUND HEALING
CLINIC (WHC)
VENOUS STASIS ULCER THERAPIES
& LYMPHEDEMA
SURGICAL CONSULTATIONS AND TREATMENT
DIABETIC ULCER EVALUATIONS AND
DIABETES LIFESTYLE CENTER
WOUND HEALING MANAGEMENT
CENTER OFEXCELLENCE
HCA/Retreat and Chippenham Wound Healing Centers
Retreat Doctors’ Hospital is a campus of Henrico Doctors’ Hospital, named one of America’s 50 best hospitals by HealthGrades four years in a row.
227 Bed Acute Care Hospital in Richmond, VA Home to the nationally recognized Wound Healing Center (Established 1997)
and the only Complex Care Program of its kind in the region.
Chippenham and Johnston-Willis Hospitals make up CJW Medical Center, Richmond, VA - HCA Virginia Health System.
466 Bed Acute Care; Level 3 Trauma Center Home to the Wound Healing Center (Established 2010) and Diabetes
Lifestyle Center
HCA / Retreat and Chippenham Wound Healing Centers
Wound Healing Center OrganizationMedical Director: Plastic Surgeon
Plastic Surgeons – 6Vascular/General Surgeon – 1
Medical Specialist – 1Physician Assistant - 1Nurse Practitioner – 1
Research Nurses (RN) - 2Clinical Director: RN
** Clinical Nurses (3-CWCN’s): RN / LPN - 20**Certified HBO Staff: RN / LPN – 3
Case Manager (RN) - 2Administrative Office Staff - 4
** cross training requirements for FTE staffingClinical hours (scheduled): Monday-Friday 40 hours/wk
On Call Staff Available for HBO Emergencies 24/7
WHC CLINICAL OBJECTIVESDIAGNOSIS
Focused, Multidisciplinary Evaluation of Chronic Non-Healing Wounds or Ulcers Related to Illness,
Disease or TraumaTREATMENT
Prioritization and Implementation of Medical and Surgical Therapies for Wound Healing or Resolution
MAINTENANCEOrganization of Ongoing Patient Education,
Follow-Up and Referral Network to Minimize Frequency of Recurrence
Accessibility of up-to-date wound evaluations for MDs working within HCA network
WHC GOALS
Efficient Utilization of Available Resources to Enable Wound Healing / Problem Resolution
Minimize In-Patient Wound Care and Enhance Proficiency of Outpatient/Home Health Care Providers
Development of a Network of Providers for Problem Wound Evaluation and Management
Pros
WHC Development: Community Based specialists
Consideration for Participation
Improve Office Flow for Wound Patient Consultations
Create a Staff of Wound Care Specialists and Technicians Who Support Your Practice
Reduce Office Overhead for Wound Patient Care
Improved Wound “Outcomes”
Increased Time Commitment and Responsibility for Wound Patient Care
Decreased Reimbursement for Consults and Procedures
Perceived as Only a “Wound” Surgeon
Must Become Versed in “Multiple” Technologies of Wound Care
Cons
• Corporate vendor:design not tailored to needs of community
• Minimal start-up costs• Clinical leadership may
be ”imported” for start up• Revenues substantially
lower and “shared”• Continuity not guaranteed
Comparative Operational Structures for Community Based Center
Turn-Key Operation
WHC Development
Local Development
• Design based on needs of community and pro forma: add/delete technologyas needed
• Considerable start-up costs• Identify clinical leadership
from community• Revenues remain in center• Local incentives for staff
continuity
Strategic Implementation Plan *Critical Factors*
WHC Development
Wound Healing Center Leadership– Medical Director / Clinical Director -
Medical and Nursing Staff commitment (Long Term Growth)
Sharing WHC Development with Medical/Surgical Specialty Peers in Community
Streamlining Medical / Surgical Referrals for Wound Management
Organization Not Based on a Single Wound Technology (e.g., HBO)
Define the Limitations of Care for Center Operations
WHC DEVELOPMENT
ADVANCED WOUND CARE TECHNOLOGIES
HYPERBARIC OXYGEN THERAPY TISSUE-ENGINEERED HUMAN SKIN EQUIVALENTS RECOMBINANT GROWTH FACTOR TECHNOLOGY NANOCRYSTALLINE SILVER TOPICAL BACTERIAL WOUND
TREATMENTS NEGATIVE PRESSURE WOUND THERAPY ULTRASONIC WOUND DEBRIDEMENT
WHC OPERATIONS (RDH) 2009New Patients – 742F/U Patients – 2435
HBO Treatments – 1600
HCA RETREAT/CHIPPENHAN WHC CLINICAL RESEARCH PROGRAMS
Participation in Over 30 Clinical Research Studies
– Industry Sponsored– Investigator Initiated – Single Center– Multi -Center– International
Personnel Include
– Principal Investigator– Sub-Investigators– Director– Certified Clinical Research Coordinator– Research Nurses
HCA RETREAT/CHIPPENHAN WHC CLINICAL RESEARCH PROGRAMS
• Types of Studies: National/ International
– Phases One Through Four– Inpatient and Outpatient– Major Industry Sponsors and Bio-Tech Companies– Drug and Device – Pharmacokinetic– Bio-Marker Evaluations
• Indications
– Diabetic Ulcers – Vascular Ulcers– Hyperbaric Oxygen Therapy– Nitric Oxide and Homocysteine – Pressure Ulcers – Diabetes Management– Diabetic Gastroparesis– Painful Diabetic Peripheral Neuropathy
Hyperbaric Oxygen Therapy
Hyperbaric Oxygen Therapy is administered at both campuses using four (4) Sechrist monoplace chambers (two chambers at each campus) that are modified for ventilator applications for
critically ill patients requiring life support. WHC MDs and staff are on call 24 hrs for evaluation and treatment of emergencies
requiring HBO therapy.
The Department of Hyperbaric Medicine (Retreat Doctors’ Hospital) received Accreditation through the Undersea & Hyperbaric Medical Society Clinical Hyperbaric Facility Accreditation Program – Level
One / With Distinction 13 March 2009.
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HBO Therapy DX Groups*
Non Healing Wounds 65%
Osteomyelitis5%
Osteoradionecrosis 15%
Others (CO, Infections,Decompression)
15%
(*) average group %
Wound (Ulcer) Type
HCA Retreat Hospital and Chippenham Medical Center
Wound Healing Center
Diabetic Ulcer (Foot) Venous Stasis Ulcers Pressure Ulcers (All)
Vascular (Ischemic) Ulcers ORN, STRN, Trauma, Surgical, etc.
30%15%30%12%13%
~% Wounds Treated
Clinical Outcomes – (Review)
Boykin 2001
HCA Retreat Doctors’ Hospital and Chippenham Johnston-Willis Medical Center, Richmond, VA: Community-Based Specialists Wound Healing
Center Programs
Diabetic Limb Salvage / Diabetic Foot Protocol 2010
Implementation of the Wound Healing Center Programs has provided an efficient referral and treatment conduit for patients
presenting with diabetic limbs at risk.
A Diabetic Foot Ulcer Protocol has been developed through the coordinated efforts of both centers developed by a multidisciplinary
team using six sigma problem resolution to identify disconnects during routine referrals. With this protocol all diabetic patients with lower extremity wounds entering our facilities are quickly identified for consultation within 24 hours with Vascular, Surgical, Wound and Radiology services with admission orders established for treatment.