hays client solutions
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HAYS CLIENT SOLUTIONS. BARCLAYS ACCOUNT MANAGEMENT STRUCTURE AND CONTACTS October 2013. Barclays London Account Delivery Team. Barclays Northampton Account Delivery Team. Hays Barclays Account Management Team. Barclays Northern Regions Account Delivery Team. - PowerPoint PPT PresentationTRANSCRIPT
HAYS CLIENT SOLUTIONS
BARCLAYS ACCOUNT MANAGEMENT STRUCTURE AND CONTACTS
October 2013
Hays Barclays Account
Management Team
BarclaysLondon
Account Delivery Team
BarclaysNorthampton
Account Delivery Team
BarclaysCardiff
Account Delivery Team
BarclaysPoole
Account Delivery Team
BarclaysNorthern Regions
Account Delivery Team
HAYS BARCLAYS ACCOUNT MANAGEMENT TEAM
RESPONSIBILITIES
Client Escalation
Mark Weller Client Manager Contract
Sponsor
Account Oversight
Jo Lindsay Strategic Engagement Lead
Client Escalation
Contract Sponsor
Support BTR with overall
experience and perception
through value add solutions
Strategic Contract Manager
RESPONSIBILITIES
Simon Howes Account Director
ProcessManagement
Vendor Management
Services
SLA Management
Relationship Management
BTR Escalations
Management Information
BarclaysQuarterlyReporting
ProcessManagement
Contractor Escalation
RESPONSIBILITIES
Jo GreenVendor Manager
ProcessManagement
Vendor Management
Services
SLA Management
Relationship Management
BTR Escalations
Management Information
BarclaysQuarterlyReporting
ProcessManagement
Contractor Escalation
RESPONSIBILITIES
RESPONSIBILITIES
Reyadh Mallam-HassamIR and Solutions Director
IR Escalation
Knowledge Management
Solutions Delivery
Thought Leadership
RESPONSIBILITIES
Charles Clogg and Katy LuetchfordIR Team
ProcessManagement
IR’s
Independent Referrals Services
Governance Manager – IR’s
Compliance Manager – IR’s
BTR Engagement –
IR’s
Escalation – IR’s