HAVE YOU DONE ALL YOU CAN TO SECURE YOUR ATM NETWORK?An ATM operator’s guide to security

2Everyday mader easier™ with NCR Secure

Attacks on ATMs continue to be a major issue for our industry. We take these threats extremely seriously and we fully understand the impact that these criminal activities cause to our partners and your customers.

The attacks also serve as a reminder that ATM architectures across the industry can be vulnerable to criminals. With that in mind it is vital that ATM operators remain proactive and vigilant. To reduce the risk of attack the industry needs to adopt a holistic, multi-layered and dynamic logical and physical security strategy.

To help you with the development of your comprehensive security strategy, NCR has compiled a list of major recommendations for securing your ATM network.

Take control of your ATM network

3Everyday mader easier™ with NCR Secure

Protect against the rising wave of logical (software, malware and electronic) attacks

Eliminate the ability to have unauthorized files loaded onto the ATM by preventing the ATM from being booted from removable media. Ensure only authorized files are loaded by deploying a policy and process for secure software upgrades.

Prevent unauthorized users from gaining access to administrative functions of the ATM by implementing password for BIOS editing. Back this up with an effective password management process that changes passwords on a regular basis and controls who has access to critical passwords. Define different accounts for user privileges.

Establish a firewall to protect from files being transferred onto the ATM from external sources. Protect the ATM if files get loaded by installing anti-virus mechanisms. NCR recommends active whitelisting applications which go beyond traditional anti-virus programs specifically the deployment of Solidcore Suite for APTRATM.

Clean up the drives and further reduce the risks by removing unused services and applications.

4Everyday mader easier™ with NCR Secure

Become more proactive in how you can identify

patterns of activities that could be fraudulent

Deploy a responsive, real-time fraud system to ensure your fraud system identifies suspicious patterns of behavior to stop fraud. Monitor fraud across the enterprise to protect from attack.

Reduce your risks from the most common forms

of physical attacks on ATMs

It is important to consider the environment, and scale the physical security protecting the ATM accordingly. ATMs in unattended public locations are at highest risk. Utilize an alarm that will alert when the top box is opened. NCR also recommends the use of other deterrence methods such as:

• Surveillance monitoring, which will also detect and record suspicious activities around the ATM

• Appropriate signage• Adequate ambient lighting

Follow these best practices to increase ATM Security

5Everyday mader easier™ with NCR Secure

NCR is here to help to you with your security needsNCR SecureTM offers you complete portfolio of solutions, services and support to help you support your strategy.

For more information about how to secure your ATM

network, visit ncr.com or email financial@ncr.com to

contact an NCR account representative today.

Sign up for NCR Alerts

Contact us

Learn more

NCR Corporation | 3097 Satellite Boulevard . Duluth, Georgia 30096 . USA

NCR continually improves products as new technologies and components become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions and operations described herein may not be marketed by NCR in all parts of the world. Consult your NCR representative or NCR office for the latest information. NCR APTRA and NCR Secure are registered trademarks of NCR Corporation in the United States and/or other countries. All brand and product names appearing in this document are trademarks, registered trademarks or service marks of their respective holders.

©2014 NCR Corporation 14FIN1356-0614

Why NCR?NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions

with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more

than 485 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business.

NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with approximately 29,000 employees and does business in 180 countries. NCR

is a trademark of NCR Corporation in the United States and

other countries.