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Hassaan Rahmatulla Ahmed Riyadh, Saudi Arabia ◆ [email protected] ◆ +966 500613867 Professional Experience: 1- TATA Consultancy Service – Riyadh IT Operation Department – STC project System Engineer June 2013 – present . Oracle Siebel CRM – Technical Working on CRM system (Siebel application) as system administrator . Fixing the issues which users would face from the application . Manage the application and Databases . Tawasol Ops is support team of Saudi Telecom Company which is taking care of customers related issue via tickets and email complains . it is having lot if process like monitoring , automated reports etc . The application is having 30 million customer and it is categorized in PBU & EBU units . this team is taking care of prepaid and postpaid services and it is integrated with various systems like billing , Comptel , IN , ESDP , etc with EAI as mediator . 2- Orbit Communication Company -Riyadh Systems analyst (Trainee) June 2012 – Aug 2012 Education: Bachelor of Information System IMAMU, Riyadh 2013 Training sessions: Linux and Unix essentials Introduction to SQL 11g. Oracle E-Business suite – HCM (Program) Network + Skills: Quick-learner. Arabic and English, speaking and writing. Team leader with ability to supervise, motivate, and evaluate. People oriented; enjoy working directly with the general public. Excellent problem solving and commutation skills. Database programs: Oracle , SQL server. Competent use of :C++ , Visual basic , ASP.net References: Upon request.

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Page 1: Hassaan CV

Hassaan Rahmatulla Ahmed

Riyadh, Saudi Arabia ◆ [email protected] ◆ +966 500613867

Professional Experience:

1- TATA Consultancy Service – Riyadh IT Operation Department – STC project System Engineer June 2013 – present

. Oracle Siebel CRM – Technical

Working on CRM system (Siebel application) as system administrator . Fixing the issues which users would face from the application . Manage the application and Databases .

Tawasol Ops is support team of Saudi Telecom Company which is taking care

of customers related issue via tickets and email complains . it is having lot if process like monitoring , automated reports etc .

The application is having 30 million customer and it is categorized in PBU &

EBU units . this team is taking care of prepaid and postpaid services and it is integrated with various systems like billing , Comptel , IN , ESDP , etc with EAI as mediator .

2- Orbit Communication Company -Riyadh Systems analyst (Trainee) June 2012 – Aug 2012

Education:

Bachelor of Information System IMAMU, Riyadh 2013

Training sessions:

Linux and Unix essentials Introduction to SQL 11g. Oracle E-Business suite – HCM (Program) Network +

Skills:

Quick-learner. Arabic and English, speaking and writing. Team leader with ability to supervise, motivate, and evaluate. People oriented; enjoy working directly with the general public. Excellent problem solving and commutation skills. Database programs: Oracle , SQL server. Competent use of :C++ , Visual basic , ASP.net

References:

Upon request.

mailto:[email protected]

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