harvard case benihana

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Harvard Case：Benihana of Tokyo 1. What is the Benihana concept? 2. What are the differences between the Benihana production process and that of a typical restaurant? 3. Examine the production system in detail. What are the major design choices which generate operating efficiencies? 4. How does Benihana’s cost structure differ from that of a typical sit-down restaurant

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Benihana of Tokyo

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Page 1: Harvard Case Benihana

Harvard Case：Benihana of Tokyo

1. What is the Benihana concept?2. What are the differences between the Benihana production process

and that of a typical restaurant?3. Examine the production system in detail. What are the major design

choices which generate operating efficiencies?4. How does Benihana’s cost structure differ from that of a typical sit-

down restaurant

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