Harness the Power of Volunteers @ Your Library! Contact Us:

Jamie Finley Roseville Public Library jfinley@roseville.ca.us

Lia Hernandez Huntington Beach Public Library hernandl@hbpl.org

Kaye Moore San Jose Public Library, Pearl Avenue Branch kaye.moore@sjlibrary.org

Online Recruiting:

Individual sites for our cities: volunteersanjose.org myvolunteerpage.com/Roseville www.volunteercenter.org

Other sites:

www.library.ca.gov/lds/getinvolved.html californialibraries.volunteermatch.org/

Attachments: Attached you will find example forms, volunteer job descriptions, and volunteer agreements that our three libraries have successfully used. If you have questions about the following pages, feel free to email us at the above addresses. These are:

• Computer help sign up sheet, for one on one computer help (San Jose) • Flyer used to advertise drop-in computer help availability (Huntington Beach) • Computer coach feedback forms, letting staff know what subject(s) the customers were tutored

on during the tutor’s shift (Huntington Beach) • Computer coach evaluation, that customers fill out after their session (Huntington Beach) • Reference Staff’s evaluation of the computer tutor program (Huntington Beach) • Volunteer survey, asking what appreciation they’d like in return for their service (Huntington

Beach) • Example position description, for the Fundraising Exectutive Coordinator (Roseville) • Sample Volunteer Agreements, including Storytime Conductor and Teen Volunteers

(Roseville)

San Jose Public Library, Pearl Avenue Branch Sign-ups for Computer Help (1-1 tutoring)

All of these appointments are with NAME

Date Name Phone or Email Availability Desired Goals /

Language Preference Computer

Booked For Office Use Only

Day, Date, Time slot

NEED COMPUTER HELP? WANT TO LEARN MORE SKILLS?

FREE Computer Assistance is

available!

COMPUTER COACH PROGRAM

Visit us at the Computers:

♦ Monday 1-5

♦ Tuesday 1-7

♦ Wednesday 11-7

♦ Thursday 1-5

♦ Friday 1-5

♦ Saturday 11-5

♦ Sunday 1-5

For assistance in...

♦ Logging on to the computers

♦ MS Office ♦ Printing ♦ Resume formatting ♦ Internet Searching ♦ E-Mail

Huntington Beach Public Library 

Computer Coach Feedback Forms (fill in using tally marks) 

Name of Coach  ___________________ Date  ______________  Time of work shift_________ _____ 

  Basic Computer Skills (Mouse, keyboard, windows, etc.) 

MS Office 

Internet  E‐mail  Saving Files 

Printing  Resumes  

Job Search 

Login  Other 

1‐5 Minutes 

                   

5‐10 Minutes 

                   

10+ Minutes 

                   

 

Comments?___________________________________________________________________________________________________________ 

_____________________________________________________________________________________________________________________ 

Please include three sample questions from your shift: 

Sample Question 1: _________________________________________________________________________________________ 

Sample Question 2: _________________________________________________________________________________________ 

Sample Question 3: _________________________________________________________________________________________ 

Huntington Beach Public Library

Computer Coach Program evaluation

The computer coach program has made a positive difference in my computer experience 5 4 3 2 1 I learned a skill that I can use again 5 4 3 2 1 Have you used a computer coach before? Y N Comments ______________________________________________ _________________________________________________________

AGREE DISAGREE

City of Huntington Beach

Type address here or use Mail Merge (under Tools) to automatically

address this publication to

multiple recipients.

Primary Business Address Your Address Line 2 Your Address Line 3 Your Addess Line 4

PLEASE PLACE STAMP HERE

Computer Coach Evaluation for Reference Desk Staff Agree = 5 Disagree =  1

Having the computer coach program 5 5 5 5 4 5 5 5 5has made a positive difference in mywork experience at the reference desk avg. 4.89

Comments:It helps to have someone accesible‐Patrons seem very satisfied with this.Very helpful to have the computer coach especially when working the reference desk alone.Yes, having this volunteer available frees me up to answer more reference questions & less printer & computer questions.  The patrons like the extra help.Yes‐ especially from the patron's perspective.  They have given positive feedback to the Reference Desk staff.  I find it helpful to have an alternative when patrons need more in depth assistance.The computer coach's have been very helpful.  People are becoming more aware that we have them.  The only problem is when they don't show up for their shift.  Hopefully having a call list will help this.It helps the librarians be available at the desk and helps the patrons use the technology.The Computer Coach lends invaluable assistance to Reference Desk staff and patrons by giving one on one assistance to patrons who require more assistance than desk staff is able to provide (especially when the desk is staffed with one person). Kudos to our computer coaches‐‐a very valuable service! It's reassuring having an "expert" on hand and a real plus for patrons‐ they can get a quick answer or a real tutorial whichever they wish.They are wonderful they free up my time to attend to real library questions.  Most of them are cheerful, positive, and enjoy dealing with our difficult patrons.Great Job by all!

Position Overview and Impact: The Roseville Public Library is in need of one very special person with vision, fundraising and managerial experience to coordinate fundraising activities in the library system. This is an executive level position that reports directly to the library’s management team.

Key Responsibilities: • Plan, coordinate and carry out fundraising activities and events for the library • Identify and seek opportunities to raise funds for the library • Assist Roseville Library Foundation board members with fundraising activities • Represent the Library to the community

Make a Difference: • This is a key position within the Roseville Library System. The person in this position is • responsible for directing the libraries’ efforts to raise funds • The efforts of the Fundraising Coordinator will have a direct impact and result on the libraries’

ability to provide materials, programs and services to the Roseville community.

Qualifications: • Minimum Age: 21 • Previous experience working as a fundraiser in either a corporate or non-profit setting re-

quired; resume and references required to be considered for this position. • Excellent organizational and communication skills • Tact, diplomacy and the ability to get along well with others • Knowledge of Roseville and surrounding community • Must pass background check and fingerprint screening

Training and Support Provided: • Mentored by library management staff • Training in the use of the library system’s volunteer management software

Time Commitment: 10-20 hours per week Time Duration: Minimum 12 month commitment Location: Downtown Roseville Library

Benefits: • Help the library raise money and awareness in the community • Opportunity to meet a vast array of people; expand social and professional networks • Work directly with library professionals

FUNDRAISING EXECUTIVE COORDINATOR

Roseville Public Library—Volunteer Program www.roseville.ca.us/library

(916) 774-5221

Last Name First Name ________________________________________________________________________________________________ Department Assignment Job Title Volunteering at the Roseville Public Library provides important support for the library’s mission of enriching lives by actively connecting people with an engaging variety of collections, activities, services, and environments. The Roseville Public Library agrees to provide:

1. A clearly defined job description. 2. Orientation to the library and library policies. 3. Mentoring, training, and support by library staff or designee. 4. A safe workplace. 5. Respect and recognition of the value and contributions of volunteers as well as a cooperative

working relationship between staff and volunteers. 6. Feedback and evaluation of the volunteer assignments to improve programs.

As a volunteer, I agree to:

1. Fulfill the duties outlined in the job description in a professional manner 2. Be reliable, punctual, and ready to work. 3. Keep a record of my hours and wear my volunteer badge. 4. Notify my supervisor/team leader as soon as possible if delayed, sick or unable to work.

Supervisor/team leader phone/e-mail 5. Maintain confidentiality of all proprietary or privileged information whether this information involves an individual staff member, volunteer, library customer, or involves library business.

6. Be a team player. I will make suggestions and ask the staff when I have questions.

Continue

ROSEVILLE PUBLIC LIBRARY VOLUNTEER AGREEMENT

Story time Conductor

7. Attend the following outlined training schedule and commitments:

• Two (2) one hour training sessions on __________________________________ and _________________________ at _________ a.m./p.m. at the _____________ Library.

• An on-site orientation at the Roseville library location of choice on ________________

at _________ a.m./p.m. • Observe a staff member conduct a story time for four consecutive weeks, beginning ____________________________ at _________ a.m./p.m. at the ______________ Library.

• Solely lead a story time series for four weeks at a future date. This is to be completed

within a period of 2 months, pending Library scheduling.

8. Abide by all the policies and procedures set by the Roseville Public Library and the City of Roseville. I understand that I can be let go at any time for not complying with the set guidelines. Volunteer Signature___________________________________________________Date___________________ Volunteer Coordinator/Supervisor______________________________________________________________

ROSEVILLE PUBLIC LIBRARY VOLUNTEER AGREEMENT

Page 2

Last Name First Name ________________________________________________________________________________________________ Department Assignment Job Title ______________________________________________________ ________________________________________________ Volunteer Signature Date Signature of Parent/Guardian Date (Required if volunteer is under 18 years old ______________________________________________________ Volunteer Coordinator/Supervisor Date

The Roseville Public Library agrees to provide: • Orientation to the library and to library

policies. • Supervision and training by library staff or

designee. • A safe workplace • Respect for the value and contributions of

volunteers as well as a cooperative working relationship between staff and volunteers.

• Feedback regarding your work , a record

of your volunteer hours, and letter(s) of recommendation on request.

As a volunteer for the Roseville Public Library, I understand and agree to: • Accept guidance and decisions of the

library staff. • Be reliable, punctual, and ready to work. • Notify my supervisor as soon as possible if

delayed, sick, or unable to work.

Supervisor

Phone number / e-mail

• Dress appropriately for the job I’m doing

including wearing my volunteer badge. • Be a team player. I will make suggestions

and ask the staff when I have questions. • I will abide by all the policies and

procedures set by the Roseville Public Library, and I understand that I can be terminated at any time for not complying with the set guidelines.

ROSEVILLE PUBLIC LIBRARY TEEN VOLUNTEER AGREEMENT