harjeet resume
TRANSCRIPT
Harjeet Singh
Office 365 Migration [email protected]
SUMMARY
Total experience of about 4+ in Exchange 2010/2013/Office 365 Hybrid Environments Basic Knowledge on Windows 8/8.1, Active Directory, Microsoft Lync, Microsoft Share Point
KEY STRENGTHS
Attain goals on time. Punctuality & discipline. Mould in any culture & environment. Excellent communication skills.
TECHNICAL SKILLSETS
Presently working with Microsoft Global Delivery. Working with Migration/Automation/Testing team. Primary role is to ease the migration from Exchange to Exchange, Notes to Exchange and IMAP to
Exchange. Working with the automation team to develop the tools and infrastructure to ease the migration with
very minimal human intervention. Working with the test team to work on the test cases reported and share the feedback with the
Product Team by raising bugs so that the later builds can be bug free. Deploying Operating systems and Application using Microsoft Deployment Tool Providing Exchange Administration Support Major Incident investigation and diagnosis Incident resolution or recovery using workarounds Incident closure after verification from Clients Managing on Premises and Hybrid Environment’s Managing Client Server’s, Mailboxes, Data Replication in between Server’s, Mail Flow, Search and
Purge, Managing Replication from FIM (IDWEB) to different Forests in organization for Distribution and Security Groups
Providing PST Access to HR for terminated Employees Providing Client permissions to access System Accounts, Shared Mailboxes, Resource Mailboxes,
Distribution and Security Groups Managing SMTP Replication for Mailboxes between servers for Email Routing Managing Client Escalation’s providing periodic updates, Providing Root Cause analysis of Incidents
and Outages to Clients on Bridge calls Providing Updates to clients for upgrading the Knowledge Base Articles and Help Files Testing new Products and Raising bugs with the Product Group Team Managing Sync Engine using Automated Tools Using Power Shell and reading PowerShell Logs to troubleshoot the issue Managing Exchange Web Services Managing MSODS SYNC Reading and analysing Header of Email (NDR/RFC) in case of email delivery failure, Message Trace,
Search and Purge of Emails, Safe Sender list, SPAM Filtering. Managing Active Sync for Mobile Devices Whitelisting of Domain’s
CERTIFICATIONS
MCP: Microsoft Certified Professional
MCSA: Office 365 (70-346, 70-347)
WORK EXPERIENCE
Presently working on Exchange 2010/2013 Migrations to Office 365 from December 15th 2014.Organization: CapgeminiRole: Exchange Migration Consultant
Previous EmployerUnisys Global Services India LTDWorked as an Senior Exchange Recipient Administrator on Exchange server 2010/2013/hybrid Environments and O365 from February 7th 2011 to December 9th 2014
EDUCATION
Degree: B.SC Computer Science from University of Calcutta 2008
Intermediate: Major in Science & Mathematics from board of intermediate education, government of Andhra Pradesh, 2005.
S.S.C:- Board of secondary education, Andhra Pradesh, 2003.
KEY ASSIGNMENTS
Capgemini December 2014 -- till dateClient: Microsoft
Work Location: Microsoft Global Delivery Bangalore
Project Description: Working with Migration/Automation/Testing team to ease Mailbox migrations from Exchange 2010/2013/lotus Notes/IMAP to Microsoft Office 365
Technology: Microsoft Exchange server 2010/2013/Office 365/ Lync/ Share Point /Windows 8/8.1/10
Activities:
Primary role is to ease the migration from Exchange to Office 365 /Notes to Office 365 and IMAP to Office 365
Working with the automation team to develop the tools and infrastructure to ease the migration without human intervention or with very minimal human intervention
Unisys Global Services India LTD Feb 2011 –Dec 2014
Client: Microsoft Global Technical Support Center
Work Location: Unisys Bangalore
Project Description: Working with Microsoft Internal Employees and with Microsoft Internal Support Teams to maintain Exchange 2010/2013/ Microsoft Office 365 Hybrid Environments.
Technology: Microsoft Exchange server 2010/2013/Office 365/ Lync/ Share Point /Windows 8/8.1/10
Activities:
Primary role Managing Exchange on Premises and Hybrid Environment’s. Managing Client Server’s, Mailboxes, Data Replication in between Server’s, Mail Flow, Search and Purge, Managing Replication from FIM (IDWEB) to different Forests in organization for Distribution and Security Groups.
Providing Client permissions to access System Accounts, Shared Mailboxes, Resource Mailboxes, Distribution and Security Groups
Managing SMTP Replication for Mailboxes between servers for Email Routing. Managing Client Escalation’s providing periodic updates, Providing Root Cause analysis of Incidents and Outages to Clients on Bridge calls
Providing Updates to clients for upgrading the Knowledge Base Articles and Help Files. Testing new Products and Raising bugs with the Product Group Team.
Using Power Shell and reading PowerShell Logs to troubleshoot the issue. Managing MSODS SYNC
PERSONAL DETAILS
Date of Birth 20-08-1988Sex MaleNationality IndianMarital Status SinglePassport Number G6838954