hardware_sheet pdms.pdf

8/11/2019 Hardware_Sheet PDMS.pdf

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AVEVA PDMS

IT Configuration

Version Headline

12.1.SP2

&

12.1.SP4

PDMS 12.1.SP4 uses the new AVEVA Licensing System (ALS)-it will not work with FlexMan. However,

older versions of PDMS will work also with ALS. ALS now enables support on Citrix.

A new release of AVEVA Global Server 12.1.SP4 should be used with PDMS 12.1.SP4.

Windows XP Professional plus Service Pack 3.

Windows 7 Professional or Enterprise (32- or 64-bit) + Service Pack 1.

Microsoft .NET Framework 3.5.

12.1.1



Microsoft .NET Framework 3.5.

12.0.SP6

Windows XP Professional + Service Pack 3 or

Windows 7 Professional or

Enterprise (32- or 64-bit) Microsoft .NET Framework 3.5

12.0.SP5 Windows XP Professional + Service Packs 2 or 3. Microsoft .NET Framework 2.0

12.0 Windows XP Professional + Service Packs 2 and 3. Microsoft .NET Framework 2.0

11.6 Windows XP Professional + Service Pack 2 or 3-SP3 recommended. Microsoft .NET Framework 1.1

11.5 Windows XP Professional + Service Pack 2.

11.4 Windows XP Professional + Service Pack 2.

11.3 Windows 2000 Professional + Service Pack 4.

11.2 Windows NT4 + Service Pack 5.

PDMS Version 12.1.SP2 & 12.1.SP4 Recommended Hardware Specifications

1. Workstation Configuration

Operating System(s) PDMS 12.1.SP4 uses the new AVEVA Licensing System (ALS)-it will not work

with FlexMan. However, older versions of PDMS will work also with ALS.

ALS now enables support on Citrix.

A new release of AVEVA Global Server 12.1.SP4 should be used with PDMS

12.1.SP4.



Microsoft .NET Framework 3.5. This is supplied on the AVEVA DVD and

installed if necessary.

Processor Type / SpeedIntel x86 or x64 compatible - a modern, high end CPU architecture with high

performance in each of the processor cores.

Memory 4 GB of high speed RAM6 GB recommended for latest especially for Windows 7 64-bit.

Hard Disk Storage

See HDD in Workstation Notes below.

DisplayHigh resolution widescreen display recommended (1920 x 1200);

dual screens also supported. Minimum resolution 1280x1024.

Graphics CardnVIDIA Quadro or similar.

See Graphics in Workstation Notes below - Verified Graphics Cards Reports


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File-SystemNTFS (for information on converting to NTFS, please see

http://technet.microsoft.com/en-us/library/bb456984.aspx)

Network Gigabit Ethernet (GbE) LAN

FirewallMicrosoft ICF disabled (see Workstation Notes below)

Others Mouse - 3 button with wheel.

DVD drive - DVD-ROM will be used for media distribution.

Microsoft Visio 2007/2010 32-bit Standard edition (for AVEVA Diagrams)Microsoft Office 2007/2010 32-bit (for Excel import/export, Schematic

Gateway and Reporting)

Arial Unicode MS font (supplied and installed with MS Office)

Adobe Acrobat Reader

2. Server Configuration

Operating System Windows Server 2003, 2008

(Windows Server 2008 R2 recommended)

Microsoft .NET Framework 3.5

Processor Type / Speed Modern architecture multiple core processors recommended; the

number and performance of the cores will determine the capacity and

responsiveness of the server.

Memory4 GB RAM. Additional RAM increases the caching capability and thereby the

performance.

Hard Disk Requirements The amount of disk space should be configured according to the customer's

requirement based on the number and size of projects. To secure data and

improve performance, the use of RAID 0+1 or 5 storage is recommended; 15k

rpm drives are preferred.

Network

Gigabit Ethernet (GbE) LAN. 64-bit capable network adapter.

File SystemNTFS

LicensingThe FlexMan 5 license server and a license file in FlexMan 5 format are

required for version

12.1; license files produced after June 2010 are compatible with FlexMan 5 as

well as earlier license servers.

PDMS Version 12.1.1 Recommended Hardware Specifications


Operating System(s) Windows XP Professional plus Service Pack 3.


Microsoft .NET Framework 3.5. This is supplied on the AVEVA DVD andinstalled if necessary.

Processor Type / SpeedIntel x86 or x64 compatible - a modern, high end CPU architecture with high

performance in each of the processor cores.

Memory 4 GB of high speed RAM

6 GB recommended for latest especially for Windows 7 64-bit.

Hard Disk Storage

See HDD in Workstation Notes below.


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DisplayHigh resolution widescreen display recommended (1920 x 1200);

dual screens also supported. Minimum resolution 1280x1024.

Graphics CardnVIDIA Quadro or similar.

See Graphics in Workstation Notes below - Verified Graphics Cards Reports

File-SystemNTFS (for information on converting to NTFS, please see


Network Gigabit Ethernet (GbE) LAN

FirewallMicrosoft ICF disabled (see Workstation Notes below)

Others Mouse - 3 button with wheel.


Microsoft Visio 2007/2010 32-bit Standard edition (for AVEVA Diagrams)

Microsoft Office 2007/2010 32-bit (for Excel import/export, Schematic

Gateway and Reporting)

Arial Unicode MS font (supplied and installed with MS Office)

Adobe Acrobat Reader


Operating System Windows Server 2003, 2008

(Windows Server 2008 R2 recommended)


Processor Type / Speed Modern architecture multiple core processors recommended; the

number and performance of the cores will determine the capacity and

responsiveness of the server.

Memory4 GB RAM. Additional RAM increases the caching capability and thereby the

performance.

Hard Disk Requirements The amount of disk space should be configured according to the customer's

requirement based on the number and size of projects. To secure data and

improve performance, the use of RAID 0+1 or 5 storage is recommended; 15k

rpm drives are preferred.Network

Gigabit Ethernet (GbE) LAN. 64-bit capable network adapter.

File SystemNTFS

LicensingThe FlexMan 5 license server and a license file in FlexMan 5 format are

required for version

12.1; license files produced after June 2010 are compatible with FlexMan 5 as

well as earlier license servers.

PDMS Version 12.0.SP6 Recommended Hardware Specifications


Operating System(s) Windows XP Professional + Service Pack 3 (please refer to notes regarding XP SP2

configuration) orWindows 7 Professional or Enterprise (32- or 64-bit)

Windows 2000 is no longer supported.

Microsoft .NET Framework 3.5 (supplied on the AVEVA DVD and installed if

necessary.

Processor Type / Speed 2 GHz or better Intel compatible 32 or 64 bit

Memory 1 GB DDR RAM (2 GB recommended)


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Hard Disk Storage See HDD in Workstation Notes below.

Display Minimum 1280 x 1024 dpi (Dual display recommended)

Graphics Card See Graphics in Workstation Notes below - Verified Graphics Cards Reports

File-System NTFS (for information on converting to NTFS, please see


Network 100 Mb/sec LAN (Gigabit recommended)

Firewall Microsoft ICF disabled (see Workstation Notes below)

Others

Mouse - 3 button with wheel.DVD drive - DVD-ROM will be used for media distribution.

PDMS GUI requires Arial Unicode MS font (supplied with MS Office) for its .NET GUI

MS VISIO 2007 Standard edition (for AVEVA Diagrams)

Adobe SVG Viewer (for AVEVA Schematic 3D Integrator) Download from:

http://www.adobe.com/svg/viewer/install/main.html


Operating SystemWindows Server 2003 orWindows Server 2008


Processor Type / Speed 2+ GHz Intel compatible 32 or 64 bit (Multiple Core or multiple processors

recommended)

Memory 2 GB DDR-2 RAM

Hard Disk Requirements 500 GB Ultra SCSI II HPL (10000+ rpm) (two or more 500 GB, SATA-300 RAID

recommended)

Network Gigabit PCle LAN

File System NTFS

Licensing

The Flexman 5 license server and a licence file in the new Flexman5 format is

required for PDMS 12.0.SP6 onwards; license files produced after June 2010 are

compatible with Flexman 5 as well as earlier license servers.

These recommendations apply to a 50 client machine environment.

Note that since PDMS performs most of its work on the client machine, the main function of the Server is to

provide rapid access to the Project files.

For larger networks, consideration should be given to increasing the memory and use of multiple processors.

It is recommended that the network should deliver at least100 Mb/sec connection to each workstation.

PDMS Version 12.0.SP5 Recommended Hardware Specifications


Operating System(s) Windows XP Professional + Service Packs 2 or 3 (please refer to notes regarding XP

SP2 configuration),

Windows 2000 Professional + Service Pack 4 (usable but not recommended)

Microsoft .NET Framework 2.0, used for the graphical user interface. This is

supplied on the AVEVA DVD and installed if necessary. Please note that the GUI also

requires Arial Unicode MS font (supplied with MS Office) for its .NET GUI.

Processor Type / Speed 2 GHz IA-32 compatible PC



Display Minimum 1280 x 1024 dpi (Dual display recommended)







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Others

Mouse - 3 button with wheel.


MS VISIO 2007 Standard edition (for AVEVA Diagrams)

Adobe SVG Viewer (for AVEVA Schematic 3D Integrator) Download from:



Operating SystemWindows 2000 Server orWindows 2003 Server


Processor Type / Speed 2 GHz Intel (Dual Core or dual processors recommended)



recommended)


File System NTFS






PDMS Version 12.0 Recommended Hardware Specifications


Operating System(s) Windows XP Professional + Service Packs 2 and 3 (please refer to notes regarding

XP SP2 configuration),

Windows 2000 Professional + Service Pack 4 (usable but not recommended)

Microsoft .NET Framework 2.0, used for the graphical user interface. This is

supplied on the AVEVA DVD and installed if necessary. Please note that the GUI also

requires Arial Unicode MS font (supplied with MS Office) for its .NET GUI.

Processor Type / Speed 2 GHz Intel 2.4 GHz Pentium D Recommended).



Display 1280 x 1024 dpi (Dual display recommended)






Others

Mouse - 3 button with wheel.


MS VISIO 2003 SP2 Standard edition (for Plant Diagrams)Adobe SVG Viewer (for AVEVA P&ID 3D Integrator) Download from:



Operating SystemWindows 2000 Server orWindows 2003 Server


Processor Type / Speed 2 GHz Intel (Dual Core or dual processors recommended)



recommended)


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File System NTFS






Workstation Notes 12.1Operating System

AVEVA PDMS 12.1 is not supported on Windows 2000 or Microsoft Windows Vista.

Linux, UNIX, and Mac OS X are not supported.

Hard Disk Requirements

The use of two SATA-300 RAID HDDs is recommended where projects are stored on the local machine. Although a

full installation of AVEVA PDMS 12.1 requires approximately 1GB of drive space, extra capacity is required if you

store project files and databases on the workstation. Please contact your local AVEVA Support Office if you require

more information.

Licensing

The FlexMan 5 license server and a license file in FlexMan 5 format are required for version 12.1; license files

produced after June 2010 are compatible with FlexMan 5 as well as earlier license servers.

Graphics

To view Verified Graphic Reports, go to: Verified Graphics Card Reports.Firewall

If Microsoft's Internet Connection Firewall (ICF) is left enabled (default), it must be configured to enable access to

the database server and the license server.

Graphical User Interface

The AVEVA Design Platform (version 11.6 onwards) requires Arial Unicode MS font, which is supplied with

Microsoft Office (version 2000 onwards) and is usually installed automatically when using Windows XP or later.

For further information, refer to http://office.microsoft.com/enus/help/HP052558401033.aspx. If this font is not

installed, some of the text in the user interface may become illegible.

The layout of some GUI forms may also be adversely affected if the screen font size is not set to the smallest size,

which is usually default. This setting is accessed from the Control Panel and is referred to as Normal in Windows

XP or Smaller (100%) in Windows 7.

Microsoft Security Patches

Certain parts of the product will produce errors if Microsoft Security Patch NDP20-KB928365-X86.exe is not

installed.

This patch is described in Microsoft's article: Description of the security update for the .NET Framework 2.0 forWindows Server 2003 and Windows XP July 10, 2007, http://support.microsoft.com/?kbid=928365.

To find out if you have the patch installed, open Control Panel > Add or Remove Programs, put a check in the

Show updates box, and look for "Security Update for Windows XP (KB928365)"

If not installed, the patch can be downloaded from:

http://www.microsoft.com/downloads/details.aspx?FamilyID=ba3ceb78-8e1b-4c38-adfde8bc95ae548d&

DisplayLang=en.

Server Notes

Operating System

AVEVA PDMS 12.1 is not supported on Microsoft Windows 2000 or Windows Vista. They have been fully tested

with Microsoft .NET version 3.5. See the section .NET Framework for further information. Linux, UNIX, and Mac OS

X are not supported.

CPU

Multiple core processors will increase the performance for multiple workstations.

RAMHigh performance, high capacity RAM will increase the performance for multiple workstations.

Network

The network should provide at least 1 Gb/sec for each workstation. Two or more network cards are recommended

for increased performance and redundancy.

Licensing

The FlexMan 5 license server and a license file in FlexMan 5 format are required for version 12.1; license files

produced after June 2010 are compatible with FlexMan 5 as well as earlier license servers.

PDMS Hardware Notes


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File locking on Windows & MCD errors - Dabacon 37, 38 or 406 errors

ToolTips with accelerated OpenGL graphics

Running PDMS on Windows XP SP2

Note 1 - File locking on Windows & MCD errors - Dabacon 37, 38 or 406 errors

Many customers have had great success, on a large number of projects, with PDMS 11.2, 11.3 Windows NT and

Windows 2000 for many years. However, during this time there have been occasional reports of customers

encountering 'MCD errors'. An MCD error is an unexpected error for which Windows does not provide an adequate

description: in most cases these are unexpected file-handling problems For most customers these errors (if they

see them at all) are infrequent and cause little more than a minor inconvenience. They can be due to networkfailures or similar problems, so it has been extremely difficult to pinpoint a cause. However, we have been

investigating them for some time and have worked closely with Microsoft to resolve them. We have now identified

and rectified some particular problems with file locking. These problems are all believed to be resolved in

Windows XP service pack 2 so if your client Windows installation is up-to-date, you need read no

further! However, you should refer to separate notes on the configuration of XP SP 2, particularly for

Global.

Faults have been identified in the handling of certain type of file locks on Windows. These faults are believed to be

one of the major causes of "MCD" errors in PDMS. The problems can occur if access conflicts occur when using

queued file locking, which is used for the PDMS system database and for "multi-write" databases. These conflicts

are more likely when Global 1.1 (PDMS 11.2) is in use, particularly with a slow connection, as the files are kept

open for longer than later versions of Global (1.2 or 2.1). One customer has improved matters considerably by

using an intermediate satellite, which then updates the main server at LAN speeds.

The first fault occurs on all versions of Windows, and causes client machines to give up queuing for a file, thusleading to an 'MCD' error in PDMS. Typically this is: MCD:64 The specified network name is not available.

The second fault does not occur on Windows NT 4, but can cause a process accessing such a file to 'hang' on

Windows 2000. The third fault occurs on Windows 2000 and XP: the status on NT 4 is not known.

If you are not running the latest update for Windows XP (service pack 2) or 2000 (update rollup 1 for

service pack 4), then you will need to implement some hotfixes - these should provide a complete

solution.

The solution varies depending on which version of Windows is in use: this is our current understanding of what is

available.

Fault: Queuing for lock aborted

(after about 2 minutes)

Hangs process - seen

only after queuing fixed

Hangs process

Effect onPDMS:

MCD error - session aborted Have to kill PDMS session Have to kill PDMSsession

Windows NT4No solution available - no longer

supported by MicrosoftNot applicable Not applicable

Windows 2000

SP2Hotfix Q320310 required

Hotfix Q810038 required

(supersedes Q324627)

Hotfix Q823272

required

Windows

2000 SP3Hotfix Q320310 is included


(supersedes Q324627)

Hotfix Q823272

required

Windows 2000

SP4Hotfix Q320310 is included Hotfix Q810038 is included

Hotfix Q823272

included in Update

Rollup 1 (June

2005)

Windows XP Hotfix Q320310 required Not applicable Hotfix Q823272required

Windows XP

SP1


(Documentation may incorrectly say it is

included)

Not applicableHotfix Q823272

required

Windows XP

SP2

Hotfix Q320310 included

(Documentation may not mention it)Not applicable

Hotfix Q823272

included

Windows NT4: There is no solution, so users who are seriously inconvenienced by these problems are advised to

consider an upgrade to Windows XP.

Note that Microsoft has now dropped support of NT 4 - web reference


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Windows 2000: There is a hotfix for each fault in the form of a simple upgrade that has to be applied to every

client. To obtain the hotfixes:

Q810038can be downloaded from - web reference

Q320310is included in Service pack 3 - web reference

Q320310and Q823272(as stand-alone fixes) can be obtained only by special arrangementwith Microsoft

Support - contact your local Support Professional.

Q823272is documented here: http://support.microsoft.com/default.aspx?scid=kb;en-us;823272and is now

included in the Update Rollup 1 for Microsoft Windows 2000 Service Pack 4 that is dated June 28, 2005 - see

http://support.microsoft.com/default.aspx?scid=kb;en-us;900345

Windows XP (prior to service pack 2):There is a hotfix that fixes the first two faults that has to be applied to

every client. Users who wish to apply the hotfix will need to request it from Microsoft: reference number Q320310.

This fix is also required for Windows XP Service Pack 1 although the web-site suggests otherwise. A further hotfix

for the third fault is also available from Microsoft: reference Q823272. [Note: AVEVAhas announced formal

support of Windows XP for PDMS 11.4.sp1. We did not encounter any issues (other than those described in these

notes) in our preliminary tests on earlier releases.]

Q320310(as a stand-alone fix) and Q823272can only be obtained by special arrangement with Microsoft

Support- contact your local Support Professional.

None of these hotfixes is available from AVEVA.

Use of SGI server with Windows clients:In a mixed (heterogeneous) environment, the introduction of these

Microsoft fixes highlights problems using Samba (2.0.5a or 2.2.2 were checked). In some circumstances, thePDMS clients may hang, from which the only escape is to quit the session. We believe that these are resolved in

Samba 2.2.8a, which is available from the Samba web-server or the SGI freeware site. Further details of Samba

releases can be found on http://www.samba.org- and are also available on the SGI freeware site

http://freeware.sgi.com. The new Samba options (share modes, oplocks, level2 oplocks) should be left at the

default value of 'yes'.

Please note thatAVEVAdoes not expect to investigate the new Samba 3.0 or to support the use of

Samba with PDMS releases after 11.6.

Summary:We now have a solution for PDMS users running on Windows with Windows servers and have had good

reports from a few user sites, with further problems being identified at other sites. We believe that these are

resolved by the third hotfix Q823272. We have tested the hotfixes from Microsoft and also the service packs for

Windows 2000 and XP.

No change is required in any version of PDMS, so these solutions will work equally well for PDMS 11.2, 11.3, 11.4,11.5 and 11.6.

Special considerations apply to Global and to PDMS workstations working a Global projects please see separate

note Running Global on Windows XP SP2.

Older versions of PDMS should also work correctly, though these have not been rigorously tested.

Note 2 - ToolTips with accelerated OpenGL graphics

With some graphics hardware, PDMS 11.6 can display incorrect ToolTips i.e. when you move your mouse pointer

over toolbar buttons to view the ToolTips for each button, you may see the text from the previous ToolTip in a new

ToolTip box. When this occurs, ToolTips in other applications can also go wrong.

This is due to a fault with Windows XP versions earlier than service pack 2. For full details please see web

reference.

Note 3 - Running PDMS on Windows XP SP2

Windows XP Service Pack 2 has been successfully tested with PDMS 11.6 and will be supported with other PDMS

versions in line with their respective support status ratings. We anticipate that most customer installations will

disable Microsofts Internet Connection Firewall (ICF), which is now turned on by default. If this is not the case, it

should be configured to enable access to the database server and the licence server.

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