hamish grant - temando - the shipping revolution will not be organised

temando.com INTELLIGENT SHIPPING FOR THE FUTURE OF COMMERCE

THE SHIPPING REVOLUTION WILL NOT BE ORGANISEDHAMISH GRANT !HEAD OF MARKETING OPERATIONS, TEMANDO !!


The Revolution Will Not Be Televised Gil Scott-Heron 1970

The Revolution Will Not Be Organised How to change the world - Greenpeace 1971

The Shipping Revolution Will Not Be Organised Temando 2016


The Evolution of Commerce


The Revolution of Commerce


The Billions Generation

2016 Global eCommerce Sales $1.888 Trillion!eMarketer

2 Billion Consumers Worldwide to Get Smart(phones) by 2016!eMarketer

7.4 Billion Humans in 2016!GeoHive

3.6 Billion Airline Passengers in 2016!IATA

Billion’s of Most Things in 2016!Carl Hartmann


Mass Consumerism


THE STATE OF SHIPPING IN COMMERCE 2016temando.com.au/research-2016


Australian Research

212

Australian Retailers1011

Australian consumers

(1000 Globally) (4000 Globally)

Part of a global study of consumers and retailers across Australia, France, UK and USA


Retailers

212

surveyed


Consumers

1011

surveyed


% Online Spending


% Online Revenue


Fulfilment Operations


Cart Abandonment


Shipping Costs


Who Pays for Shipping?


Drones


Shipping Options


Negative Shipping Experiences


Transparency and Communication


Consumer Expectations


Fragmentation of Experience


Decentralisation of Commerce


Viva La Revolution


QUESTION TIME

HAMISH GRANT !HEAD OF MARKETING OPERATIONS, TEMANDO !!