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Hamish Campbell| Country Manager, Canada [email protected] How on-demand transit partnerships are transforming mobility for cities and transit agencies

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Page 1: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Hamish Campbell| Country Manager, [email protected]

How on-demand transit partnerships are transforming mobility for cities and transit agencies

Page 2: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

2

Confidential and Trade Secret

• Context

• What is on-demand transit?

• The evolution of on-demand

• About Via

• On-demand transit’s use cases

• What does the future hold?

Today

Page 3: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

The Current Context

Page 4: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Congestion/overloaded infrastructure GHG emissions Economic + Social

Mobility

In U.S. metropolitan areas, only 25% of low- and middle-skill jobs are accessible by public transit within 90 mins(Brookings)

We face a major transportation challenge

Page 5: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing
Page 6: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing
Page 7: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Outside densest areas, buses are inefficient and underutilized

Subways are prohibitively expensive

Public transit can replace the private car, but existing solutions are inefficient or too costly

New YorkCity

Boston

Baltimore

Minneapolis

Miami

Houston

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0 20 40 60 80 100

Brookings Institute Rank of Public Transit Systems (Higher = Better)

Percent commute by:

Public transitPrivate car

The private car vs. public transportation

Page 8: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

What is on-demand transit?

Page 9: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

1

Request ride

HOW THE SERVICE WORKS

2

Via assigns optimal seat

3

Walk to Virtual

Bus Stop

4

Share the ride

5

Route dynamically

Page 10: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via. Proprietary & Confidential

10

Philosophy of Service Design:Fixed Route vs. On-Demand

Page 11: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Freedom from fixed routes and schedules

Page 12: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

The evolution of on-demand

Page 13: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via. Proprietary & Confidential

Page 14: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via. Proprietary & Confidential

Page 15: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via. Proprietary & Confidential

Page 16: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

About Via

Page 17: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via. Proprietary & Confidential

Our Mission

To build the world’s most efficient, convenient and accessible mobility solutions

Page 18: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via. Proprietary & Confidential

18

Via’s Global Presence: Via, ViaVan, and Partner services

Deployments90+

Countries21+

Rides/month2-3m+

Engineers250+

Page 19: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

SOFTWARE AS A SERVICE

(SAAS)

TRANSPORTATION AS A SERVICE

(TAAS)

TWO PARTNERSHIP MODELS

Page 20: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

What are the use cases for on-demand transit?

Page 21: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Urban Transit Deserts First / Last-mile Route Optimization

Corporate transit Paratransit / Dial-a-Ride / NEMT School Transportation University shuttles

Diverse Use Cases

Page 22: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Urban

Page 23: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

ViaVan Technologies BV

23

27%Public transport share in Berlin (stagnant since 1998) 1

Public transport offering partly insufficient in some areas and during off-peak times

Many residents not interested in public transit

Problem

Case Study: BerlKönigStrengthening public transport

Confidential & Trade Secret

77µg/m3High pollution due to motorized private transport NO2 levels up to

1 – Technische Universität Dresden – “Mobilität in Städten – SrV 2008“ & “Mobilität in Städten – SrV 2013“

Page 24: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

BVG: Berlin• An end-to-end flexible transportation service, Via provides vehicle, software, data sharing and administration,

BVG provides drivers• Launched in September 2018• Complementing public transit with 100+ vehicles, mostly electric including wheelchair-accessible Mercedes-Benz

vehicles (V-Class)• Integration with BVG Journey Planner

97%customer satisfaction

100,000app-downloads

1Mrides since

launch (sep 18)

5,000virtual bus stops

Page 25: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via.Van Technologies BV

25

Fully electric B-Class vehicles with 4 passenger seats

Fully electric eVitoTourer with 6 passenger seats

Conventional V-Class vehicles with 6 passenger seats

Currently, >150 vehicles are in use>50% are fully electric

Page 26: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

ViaVan Technologies BV

26

Barrier-free service

Page 27: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

ViaVan Technologies BV

27

# rides (cumulative)

Service is well accepted>1M rides since launch in September 2018

>1M

0

100

200

300

400

500

600

700

800

1-Sep-18

1-Oct-

18

1-Nov-1

8

1-Dec-1

8

1-Jan-19

1-Feb-19

1-Mar-1

9

1-Apr-19

1-May-1

9

1-Jun-19

1-Jul-1

9

Thou

sand

Rides per month:

>100K

App-Downloads:

>225K

Page 28: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

ViaVan Technologies BV

28

Finalists:

In June 2019, the BerlKönig project won the UITP „Public & Urban Transport Strategy“ Award

24. July 2019 Confidential & Trade Secret

Page 29: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Transit Deserts

Page 30: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via. Proprietary & Confidential

30

Page 31: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Transport for London

Launched an on-demand high-capacity, accessible van service in borough of Sutton, an area with high car dependence and limited public transit

Goals• Achieve modal shift in car-reliant areas• Understand emerging transport model• Complement core TfL network

Partner: Transport for LondonLaunch Date: May, 2019

Page 32: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

First Mile, Last Mile

Page 33: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via. Proprietary & Confidential

33

Page 34: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Established one of North America’s most successful on-demand transit services

Situation: – No first- and last-mile solution – Limited access to public transit– Low density, difficult-to-serve-

area– Unbanked customers

Via Solution: – On-demand solution connecting

riders to five transit hubs– Integration into broader transit

network– Integration with ORCA payment card

– Quality of service exceeding high-frequency bus routes

250kPROJECTED ANNUAL RIDERSHIP

18VEHICLES

This project is a boon to Sound Transit’s mission: Connecting more people to more places. The innovative partnership with Via looks to a future where on-demand services work seamlessly with mass transit and builds ridership.”– Sound Transit Board Chair, John Marchione

4.5AVERAGE UTILIZATION

Page 35: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

First Mile, Last MileBusways Experience in The Ponds, NSW

O n D e m a n d T r a n s p o r t – T h e P o n d s

Page 36: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

O n D e m a n d T r a n s p o r t – T h e P o n d s

Page 37: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

O n D e m a n d T r a n s p o r t – T h e P o n d s

Page 38: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

O n D e m a n d T r a n s p o r t – T h e P o n d sO n D e m a n d T r a n s p o r t – T h e P o n d s

9.0

Page 39: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

O n D e m a n d T r a n s p o r t – T h e P o n d s

Page 40: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Route Optimization

Page 41: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via. Proprietary & Confidential

When replacing underperforming fixed routes

Page 42: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Corporate Shuttles

Page 43: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Powering corporate shuttles for Google’s main CA campus

Situation: – High single occupancy vehicle

use– Limited parking availability

– Congestion

Via Solution: – Dynamic, on-demand shuttle– Efficient commuting option for

Googlers

– Highly replicable model for other Google campuses

40AVAILABLE VEHICLES

9ZONES

~25kEMPLOYEES AT MOUNTAIN

VIEW CAMPUS

Page 44: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via. Proprietary & Confidential

44

On-Demand and Fixed-Route Integration

BASF Standort Shuttle• Launched September 2018 at BASF’s headquarters

in Germany, the largest chemical complex in the world

• In addition to providing on-demand trips between the town and the company complex, Via integrated with BASF’s fixed-route bus network

• Via’s algorithm automatically calculates which vehicles, either an on-demand , dynamically routed shuttle or a fixed route bus is best suited for the customer’s trip based on vehicle arrival and wait times, walking distances and other factors to deliver the best rider experience.

Page 45: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Paratransit

Page 46: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Tours, France | FilBleuModernized and streamlined paratransit operations

• Upgraded legacy paratransit system in the Tours and Aix-en-Provence regions of France

• Legacy service required substantial manual effort to schedule rides for passengers and coordinate driver shifts and lacked data analysisand reporting to verify quality of service requirements

• Unique features for a specialized paratransit operation:

○ Ability to book pre-booked and recurring rides in a mobile app

○ Intelligent matching algorithm that optimizes routes based on riders’ requirements, service constraints and fleet configuration

○ Operational tools allowing visibility and editing of software-derived ride matching

○ Driver app that provides turn-by-turn navigation

○ Sophisticated tools for data analytics and reporting

20Vehicles

350Rides

delivered

5operators

Page 47: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

School Buses

Page 48: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Via For Schools

Page 49: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

NYC Department of Education

Via’s School Bus Solution will soon be operating in New York City serving both general education and special education students.

Launch

Number of vehicles

Fall 2019

9,500

NYC Department of Education: Largest school district in the U.S.

FeaturesParent / Student AppBus Driver AppAdministrative Tools

Page 50: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

What does the future hold?

Page 51: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Experts agree on the importance of shared rides!

“THE ANSWER IS POOLING. If the question, is how to ameliorate traffic congestion, the answer is pooling. If it's how to reduce climate change, still pooling. Social equity? Also pooling. Soaring transportation infrastructure costs? Pooling! What to do about the potential negative effects of automated vehicles (AVs)? Pooling. Going forward, pooling must be the principal focus of our thinking and actions related to transportation.”

Source: Daniel Sperling (UC Davis) in Three Revolutions, 2018

Page 52: Hamish Campbell| Country Manager, Canada hamish@ridewithvia · 2020. 2. 6. · BVG: Berlin • An end-to-end flexible transportation service,Via provides vehicle, software, data sharing

Thank you.

Hamish Campbell| Country Manager, [email protected]