hamilton county esc forging the future. our history with design twelve years of experience four...

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HAMILTON COUNTY ESC FO RGING THE FUTURE

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Page 1: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

HAMILTON COUNTY ESC

F O R G I N G TH E F

U T U R E

Page 2: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

OUR HISTORY WITH DESIGN

Twelve years of experience Four distinctly different organizational designsCountless approximationsAll based on common principles of design …

Page 3: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

CONTEXT

PROCESS

FUNCTION STRUCTURE

Page 4: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless
Page 5: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

2001

Page 6: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

2005

Page 7: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

2009

Page 8: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

2011

Page 9: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

LINKING STRATEGY TO DESIGN

Page 10: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

THE NEW HCESC …

Page 11: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

From …

PredominantlyService-Based

Business Model

To…

BlendedBusiness Model

Products AND Services

SHIFT

Page 12: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

FACING OUR CHALLENGESThe need for rapid shift to maintain competitive edge

The need for new infrastructure for product business modelResearch and DevelopmentProductionPackagingCustomer Order and Inventory ManagementShipping and Handling

The need to develop differentiated service business modelsDelivery ChannelsPricing Models

Page 13: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

WE KNOW WHAT

WE KNOW

WE DON’T KNOW WHAT

WE DON’T KNOW

WE KNOW WHAT

WE DON’T KNOW

WE DON’T KNOW WHAT

WE KNOW

Page 14: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

THE NEXT

APPROXIMATIO

N

Page 15: HAMILTON COUNTY ESC FORGING THE FUTURE. OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless

THE NEW HCESC …