half year delivery and operational plan review …...2017/02/23 · snowy valleys council thursday...
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Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 55
Half Year Delivery and Operational Plan Review Report as at 31.12.2016 –
Tumbarumba Office
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 56
2016/2017 Review as at 31.12.2016 1: Maintaining our strong Community
Tumbarumba Shire will remain a strong and caring community where the aged, the young, the less advantaged and others can pursue satisfying and healthy lifestyles within their community. Make communities better places to live by enhancing community identity and spirit
Improve amenity in our towns and villages by providing town and village entrances that are inviting and reflect the identity of our communities
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.1.2.1 Provide maintenance to town and village approaches in accordance with annual budget and maintenance schedule
Town and village approaches neat and tidy with zero community complaints
Visual appearance of town approaches are clean, tidy and mowed
The town approaches are maintained by council staff to a high standard, This work extends to all villages within the Shire.
Progressing 50% Town Services Supervisor and Ranger
1.1.2.2 Owners of properties bordering the approaches to towns and villages to be encouraged to show community pride.
Visual appearance of approaches improved with no customer complaints received.
Zero customer complaints Visual appearance of approaches maintained with no customer complaints received.
Progressing 70% Town Services Supervisor and Ranger
Ensure the effective provision of social services and facilities
Provide the capability and capacity for those who are ageing in our community to “age in place” within their local communities, without the need to seek aged care in distant communities remote from their families
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.2.1.1 Work in partnership with Murrumbidgee Local Health Network to ensure sustainability of services into the future.
Work in partnership with Murrumbidgee Local Health Network to ensure sustainability of services into the future as identified below:- • Update statistics and identified needs contained in the Coombs report • Physiotherapy Service – To be available in the local community including a gymnasium for health promotion activities • Residential Aged Care –
Partnership maintained with Murrumbidgee Local Area Health Network
Murrumbidgee Health has appointed a Facilities Manager at the Tumbarumba Hospital. The Welfare committee is provided with regular updates in relation to the progress of the new facility. Physiotherapy services are maintained at Roth's Corner Medical Centre
Progressing 50% General Manager
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Need for 4-6 more high care beds plus give consideration for a Dementia specific wing. • Pinnaroo Hostel – Requires an upgrade to meet standards and for provision of aging in place • Community based Aged care service – Consideration to be given to the TSC Home and Community Care Service to provide a brokerage service for the funded Community aged care package • Redevelopment of Hospital – Opportunity for Tumbarumba MPS to improve utilisation of space to meet needs of the service, to provide areas such as TV mental health assessment room, security, emergency department, community health, visiting services and car parking. • Recruitment and Retention of Health Professionals
Ensure the provision of appropriate and adequate facilities and services for the aged and disabled in the community
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.2.2.1 Maintain a level of qualified staff to achieve quality, cost effective and
Section 355 committee – Welfare committee - are functioning within Council
Committee functioning within section 355 guidelines
The MSO reports directly to the Welfare Committee which is a section 355
Progressing 50% MSO Co-ordinator
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
efficient services. Promote the availability of aged units. Support and resource the S.355 Welfare Committee.
355 committee guidelines and current committee charter
committee of Council. We hold regular bi-monthly meetings on the second Thursday of the corresponding month. These are held in a meeting room at Council and are very well attended, local members of the community are invited to attend as are many of the service providers who operate out of the larger centres but provide services here. Minutes are kept by the records officer within Council and the CSM chairs the meetings. Reports are given by the MSO and any other person wanting to, questions are often asked of the MSO. Rotary Place units are managed by the MSO and a waiting list is kept updated. The MSO is the Council contact for the new Mitchell Street units for any issues.
1.2.2.2 Maintain a level of qualified staff to achieve quality, cost effective and efficient services. Promote the availability of aged units. Continued support of the Multi Service Outlet.
MSO outlet proving efficient service in accordance with clients needs.
Efficient Service provided to ensure clients needs are met
The MSO aims to provide an efficient service by making sure clients and potential clients have access to information on the services provided by the MSO and this is done through newsletters, mail outs and articles in the newspaper along with
Progressing 50% MSO Co-ordinator
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
general information sheets in the MSO office and local doctor’s surgeries and hospitals. The service we provided during the first half of 2016/2017 for each service are:- Transport – clients individual trips Domestic Assistance – 9 clients 166hrs service Home Maintenance – 58 clients 319hrs service Home Mods – 1 client $1031.25 Meals – 25 clients 9094meals delivered Respite – 1 clients 64hrs service Social Support 61 clients 839hrs service
1.2.2.3 Maintain a level of qualified staff to achieve quality, cost effective and efficient services. Promote the availability of aged units. Programs developed for expenditure of expanded funding for the MSO.
Programs for grant expenditure identified
Programs for grant expenditure identified
To make sure the MSO uses all of the funding allocated surveys are sent out to clients to seek input on new programs and ideas. These go out each year and we receive around a 58% of return surveys. To add to this we also now have a planning day in November, clients and stakeholders are invited to the office for afternoon tea and help with reviewing policies and are able to then give us ideas on new programs they would like to see.
Progressing 50% MSO Co-ordinator
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
From both the survey and planning day we identify new ideas and we aim to have some of these implemented ASAP.
1.2.2.4 Maintain and enhance the community transport service for all disadvantaged people
Lobby relevant government departments to enhance access, availability and delivery of the service
Lobby relevant government departments to enhance access, availability and delivery of service
Although the MSO does not directly lobby government departments as such, it is a member of all the main peak bodies and they are the ones that do the lobbying on behalf of its members. Sometimes the MSO is asked to provide statistics to help with this lobbying ad we do that freely.
NProgressing 50% MSO Co-ordinator
1.2.2.6 Maintain and enhance the community transport service for all disadvantaged people
Monitor regulations required for setting up a taxi service
Monitor regulations for setting up taxi service
No changes to legislation to date. Other options may be explored later in the year.
Progressing 50% Economic Development and Special Projects Officer
1.2.2.7 Maintain and enhance the community transport service for all disadvantaged people
Regular bus trips to Wagga are maintained with operators providing timetables
Regular bus trips are maintained with operators providing timetables
The MSO now provides a regular trip to Wagga as this was identified by clients. This trip leaves on the third Friday of every month and is for social support only, we do not allow medical appointments on this trip as the cost is less than that of the regular vehicle to Wagga. Country link still run 6 days per week and Apple Transport run a regular shopping trip to Wagga on the second Thursday of each month. Clients are continuing making medical
Progressing 50% MSO Co-ordinator
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
appointments to Wagga on an almost daily basis and anyone who is transport disadvantaged or unable to use the regular form of transport is accommodated. During the first half of 2016/2017 we transported a total of 15 people who had 76 individual trips in this category. Advice is regularly given out by the MSO on the Count Link timetable and the Apple Transport dates all of the people on our mailing list receive the bus listing for our trips that are sent out early January each year with the full year’s trips so they can stick it to the fridge.
Strategic delivery of modern library and information services in partnership with the Riverina Regional Library Services.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.2.3.01 Provide a vibrant public library service that meets the needs of the community now and in the future.
Provide library services to remote areas
Library services provided to remote areas
Library services are provided to remote areas through the Riverina Regional Library Mobile Service, which makes fortnightly visits to Rosewood and monthly visits to Jingellic, Khancoban and Tooma. Members can also access a large range of services from the Riverina
Completed 100% Librarian
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Regional library service including eBooks and audio.
1.2.3.01 Provide a vibrant public library service that meets the needs of the community now and in the future.
Positive relationship with RRL enhanced
Positive relationship with Riverina Regional Library enhanced
Staff continue to work alongside Riverina Regional Library staff to continue a positive relationship. Staff continue to attend meetings and any workshops offered.
Completed 100% Librarian
1.2.3.01 Provide a vibrant public library service that meets the needs of the community now and in the future.
Ensure library service is maintained in accordance with community expectations with minimal complaints received and opening hours dependant on community needs
Library services is maintained
Minimal complaints received, one complaint referred to management.
Completed 100% Librarian
1.2.3.01 Provide a vibrant public library service that meets the needs of the community now and in the future.
Advancements to technological services provided at Library
Advancements to technological services provided at library
Online memberships are currently being trialled, Snowy Valleys Council Libraries are looking at purchasing iPad for each library to have for customer memberships.
Progressing 60% Librarian
1.2.3.01 Provide a vibrant public library service that meets the needs of the community now and in the future.
Community programs operating
Community programs operating
Tumbarumba Library offers an array of programs throughout the year, including school holiday programs to meet the expectations of the community.
Completed 100% Librarian
1.2.3.01 Provide a vibrant public library service that meets the needs of the community now and in the future.
Monitor and regularly report on the number of persons using the facilities including: borrowings, member numbers and inter-library loans
Monitor and regularly report on the number of persons using the facilities including:- member numbers and inter-library loans
Library Coordinator for Tumbarumba Library continues to prepare monthly reports to Manager of Community Services - Murray. Coordinator also reports to Library Manager at
Completed 100% Librarian
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Tumut regarding Riverina Regional Library services.
1.2.3.01 Provide a vibrant public library service that meets the needs of the community now and in the future.
Maintain or increase the number of home library services provided
Maintain or increase the number of home library services provided
Housebound members have decreased in numbers, however Staff continue to meet community needs and expectations.
Progressing 50% Librarian
1.2.3.01 Provide a vibrant public library service that meets the needs of the community now and in the future.
Section 355 committee – Friends of the library – are supported to encourage community involvement in the maintenance and operations of the library
Support offered to Friends of the library committee
A new committee has been formed for Friends of Tumbarumba Library, committee has been focusing on fundraising activities to support the library.
Completed 100% Librarian
1.2.3.01 Provide a vibrant public library service that meets the needs of the community now and in the future.
Section 355 committee – Friends of the Library – are functioning within Council 355 committee guidelines and current committee charter
Friends of the Library functioning within Council 355 committee guidelines
New committee has been following all guidelines and current charter.
Completed 100% Librarian
1.2.3.01 Provide a vibrant public library service that meets the needs of the community now and in the future.
Support house bound residents and their carers by providing access to library resources including talking Tumbarumba Times
Support given to house bound residents
Staff continue to provide support and services for housebound borrowers to meet their needs.
Completed 100% Librarian
1.2.3.13 Provide a variety of children’s programs that encourage literacy
Increase attendance at children’s programs by 3%
Attendance increased by 3% at Children’s programs
From the 2015 period to 2016 period the children's attendance to programming at the library has increased by 8%
Completed 100% Librarian
Properly maintain cemeteries to meet the needs of the community
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.2.4.1 Maintain and enhance cemeteries Ensure that burial and interment costs are determined to
Cemetery costs reviewed annually
Costs reviewed annually and incorporated into Revenue Policy
Cemetery costs are reviewed annually, fees and charges are adjusted
Completed 100% Finance Manager
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
satisfactorily cover the cost of cemetery enhancements and maintenance
when completing the estimates process.
1.2.4.2 Maintain and enhance cemeteries Monitor annual budget provisions and provide for forward planning
Cemetery asset management plan actions implemented
New concrete plinth installed
Maintain and enhance cemeteries. Monitor annual budget provisions and provide for forward planning
Progressing 90% Town Services Supervisor and Ranger
1.2.4.4 Maintain and enhance cemeteries Encourage community involvement in the maintenance and beautification of cemeteries
Community involvement encouraged
Community volunteers involvement encouraged
Council staff maintain cemeteries to a high standard. Therefore no community volunteer required. No action undertaken
Progressing 50% Town Services Supervisor and Ranger
1.2.4.5 Maintain and enhance cemeteries Prepare and implement management plans for all cemeteries under Council control
Cemetery management plans developed, adopted and implemented
Management plans developed and implemented
Cemetery Management plan is in draft form and will be adopted for the Snowy Valleys Council
Not Progressing
50% Director of Environmental Services
Provide infrastructure, facilities and urban design that meets the needs of the community both now and in the future
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.2.5.1 Care control and management of public conveniences located in various public places throughout the Shire. Provide properly maintained, clean and safe public conveniences that meet the needs of residents and the visiting public
Maintain all public toilet facilities to a high standard with less than 5 (five) community complaints received per annum
Standard maintained with less than five complaints per year
Council has a full time Street Cleaner- No complaints have been received
Progressing 90% Town Services Supervisor and Ranger
1.2.5.2 Care control and management of public conveniences located in various public places throughout the Shire.
Complaints dealt within fourteen days as endorsed by Council policy
Complaints dealt with within 14 days as per council policy
Complaints dealt with as soon as they are raised
Completed 100% Town Services Supervisor and Ranger
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Take prompt action where a problem exists and is reported to Council, to rectify this problem and minimise the inconvenience to the public
1.2.5.3 Care control and management of public conveniences located in various public places throughout the Shire. Take action to identify and prosecute offenders in the case of vandal damage to recover costs involved in repair
Vandals identified and prosecuted
Action taken to identify and prosecute vandals
Minimum vandalism has occurred. All vandalism is investigated, however no Vandals have been identified
Progressing 50% Senior Health and Building Surveyor
Ensure the effective provision of primary and allied health services
Engage the communities in the south of the Shire to ensure access, where appropriate, to primary and allied health services across the border is achieved
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.3.2.1 Lobby on behalf of the community to the south of the Shire to ensure that they are able to access allied health services
Lobbying undertaken Lobbying undertaken to ensure that residents in the south of the shire have access to allied health services
Currently no issues with Allied Health service through the Upper Murray and Community Services in Corryong
Progressing 45% Community Services Manager
Maintenance of an acceptable level of environmental health and water quality and the proper treatment and disposal of wastewater
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.3.3.01 Providing an effective management and administration of Council provided health services. By attending to complaints concerning public Health as a matter of priority
High risk Public Health complaints are attended to within 24 hours of lodgement
High risk public health complaints are resolved within 24 hours
Public Health complaints investigated as they arise.
Completed 100% Trainee Health and Building Surveyor
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.3.3.02 Providing an effective management and administration of Council provided health services. Undertake scheduled water sampling of town water supplies to ensure water is of an acceptable Quality
Weekly water sampling conducted with continual monitoring that water quality is of acceptable quality
Weekly water samples conducted
All weekly water sampling was carried out
Completed 100% Trainee Health and Building Surveyor
1.3.3.03 Providing an effective management and administration of Council provided health services. Take immediate action to address any potential for contamination of water supply
Immediate action taken on all water contamination matters
Immediate action taken on all water contaminates
We respond to all failures of our daily testing and monthly sample testing as we find out about them.
Completed 100% Water and Wastewater Supervisor
1.3.3.04 Providing an effective management and administration of Council provided health services. Quarterly water samples are taken at Sewerage Treatment Plants in Tumbarumba and Khancoban
Quarterly water samples are taken at Tumbarumba and Khancoban sewerage plants
Quarterly water samples are taken at Tumbarumba and Khancoban sewerage plants
All quarterly samples were taken for Tumbarumba and Khancoban
Completed 100% Trainee Health and Building Surveyor
1.3.3.05 Providing an effective management and administration of Council provided health services. Undertake Microbial testing of warm water systems in public buildings
All public building have had annual microbial testing of warm water systems
Annual microbial testing of warm water systems are conducted
The register has been reviewed. Testing schedule has been developed
Progressing 50% Senior Health and Building Surveyor
1.3.3.06 Providing an effective management and administration of Council provided health services. Conduct annual inspections of skin penetration premises
Annual inspections of skin penetration premises complete
Annual inspection of skin penetration premises completed
Inspections are conducted annually
Progressing 100% Senior Health and Building Surveyor
Snowy Valleys Council Thursday 23 February 2017
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.3.3.07 Providing an effective management and administration of Council provided health services. Conduct annual testing of swimming pools used by the public
Annual testing of public swimming pools complete
Annual testing of public swimming pools are complete
Testing to be carried out in February 2017
Not Due To Start
0% Trainee Health and Building Surveyor
1.3.3.08 Provide sewerage reticulation and sewage treatment for Tumbarumba and Khancoban to meet the requirements of the NSW Public Works Department, Health Department and Environment Protection Authority. Prioritise construction and maintenance works in line with the Asset Replacement program
Asset Management Improvement Program for Tumbarumba and Khancoban Sewer implemented in accordance with budget
Asset management improvement programs are complete
Communication with the asset division enables works to be organised and undertaken in a timely manner. Emergency works are undertaken as required.
Progressing 50% Water and Wastewater Supervisor
1.3.3.10 Provide sewerage reticulation and sewage treatment for Tumbarumba and Khancoban to meet the requirements of the NSW Public Works Department, Health Department and Environment Protection Authority. Provide new service connection promptly and within procedure guidelines
All new connection requests provided within 14 days
All new connections are provided within 14 days
Council aims to have all new connections done within 14 days of receiving receipt of payment.
Completed 100% Water and Wastewater Supervisor
1.3.3.11 Provide sewerage reticulation and sewage treatment for Tumbarumba and Khancoban to meet the requirements of the NSW Public Works Department,
Preventative maintenance program developed and actions identified complete
Preventative maintenance program complete
Discharge quality is monitored daily and react as necessary
Completed 100% Water and Wastewater Supervisor
Snowy Valleys Council Thursday 23 February 2017
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DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Health Department and Environment Protection Authority Develop and monitor preventative maintenance schedule for all major pumps and critical infrastructure.
1.3.3.13 Implement the requirements of the Local Government Act and other Acts and Regulations specific to public health & safety
80% complaints investigated within 7 days
Complaints are investigated within 7 days
Inspections carried out as required
Progressing 90% Senior Health and Building Surveyor
1.3.3.14 Implement the requirements of the Local Government Act and other Acts and Regulations specific to public health & safety
100% of high risk On Site Sewerage Management Systems (OSSMS) inspected annually (which include septic tank systems, aerated waste treatment systems, composting systems, grey water irrigation systems, etc.)
100% of high risk onsite sewerage systems inspected
Inspection carried out as required.
Progressing 60% Senior Health and Building Surveyor
1.3.3.15 Implement the requirements of the Local Government Act and other Acts and Regulations specific to public health & safety
25% of low risk OSSMS inspected biannually (which include septic tank systems, aerated waste treatment systems, composting systems, grey water irrigation systems, etc.)
25% of low risk OSSMS inspections complete
Inspections carried out for new applications or for buying & selling of properties.
Progressing 100% Senior Health and Building Surveyor
Protect and enhance public health
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.3.4.1 Protect and enhance Public Health through ensuring compliance with the Food Act, 2003.
Provide food handling information when required.
Food Handling information provided as required
Food handling information is provided to food businesses during inspections carried out twice yearly.
Completed 100% Trainee Health and Building Surveyor
Snowy Valleys Council Thursday 23 February 2017
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.3.4.1 Protect and enhance Public Health through ensuring compliance with the Food Act, 2003.
Food audits at food premises conducted twice yearly
Food premises inspections complete twice annually
First round inspections complete for both Tumut and Tumbarumba areas.
Completed 100% Trainee Health and Building Surveyor
1.3.4.1 Protect and enhance Public Health through ensuring compliance with the Food Act, 2003.
Procedures annually reviewed and implemented
Procedures reviewed and implemented
Procedures updates as required
Completed 100% Trainee Health and Building Surveyor
1.3.4.1 Protect and enhance Public Health through ensuring compliance with the Food Act, 2003.
Food borne illnesses cases investigated as a high priority
Reported cases investigated as a high priority
All food borne illnesses are investigated immediately. No food borne illnesses reported to Council
Completed 100% Trainee Health and Building Surveyor
1.3.4.1 Protect and enhance Public Health through ensuring compliance with the Food Act, 2003.
Education services provided to food premises operators as per proper health standards
Education provided as required
No formal education services are provided through Council. Education is provided at the time of inspection when non compliances occur
Completed 100% Trainee Health and Building Surveyor
1.3.4.1 Protect and enhance Public Health through ensuring compliance with the Food Act, 2003.
Continued liaison with NSW Food Regulation partnership
Enhanced partnership with NSW food
FRP is progressing well with continued commitment between Council and the NSW Food Authority and continued support from NSW Food Authority Local Government Unit
Completed 100% Trainee Health and Building Surveyor
1.3.4.1 Protect and enhance Public Health through ensuring compliance with the Food Act, 2003.
Mandatory bi-annual report submitted to Food Authority
Food reports submitted bi-annually
Annual reporting carried out in Q1. Next report not due until July 2017.
Not Due To Start
0% Trainee Health and Building Surveyor
1.3.4.8 Assist with the delivery of primary health services
Health Centres are supported and maintained
Support provided Health Centres are supported and maintained as required.
Progressing 85% Senior Health and Building Surveyor
Snowy Valleys Council Thursday 23 February 2017
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Maintain storm water drainage system throughout the towns and villages in the Shire.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.3.5.1 Maintain and enhance stormwater infrastructure:-Maintain stormwater drainage in a safe and operable condition
Asset Management Improvement Program for Stormwater implemented in accordance with budget - Stormwater Improvements
Asset Management Improvement Program complete
Previous stage of works completed in Kent Street with programming underway for next stage to commence
Progressing 40% Senior Assets and Projects Manager
1.3.5.1 Maintain and enhance stormwater infrastructure:-Maintain stormwater drainage in a safe and operable condition
Asset Management Improvement - Tintaldra Road (5 cell culvert) - Treat cracked base of culverts
Culvert repaired Complete Completed 100% Khancoban Services Manager
1.3.5.1 Maintain and enhance stormwater infrastructure:-Maintain stormwater drainage in a safe and operable condition
Asset Management Improvement - Swampy Plains Creek culvert - Replace large pipe culvert with severe displacement slip on Khancoban side. Reseal and Heavy patching Bringenbrong
Culvert replaced Complete Completed 100% Khancoban Services Manager
1.3.5.1 Maintain and enhance stormwater infrastructure:-Maintain stormwater drainage in a safe and operable condition
Asset Management Improvement - Munderoo Ournie Road - Road repair culvert approaches
Culvert approaches repaired
Work completed, including excavation and repair of culvert
Completed 100% Senior Assets and Projects Manager
1.3.5.1 Maintain and enhance stormwater infrastructure:-Maintain stormwater drainage in a safe and operable condition
Storm water drains are operable and safe
Inspection of stormwater drains are complete
Storm water drains are inspected and maintained
Progressing 50% Water and Wastewater Supervisor
1.3.5.3 Maintain and enhance stormwater infrastructure:-Take prompt action to address blockages and overflows during times of high rain periods
Prompt action taken to prevent stormwater infrastructure blockages
Preventative maintenance program complete
Immediate action taken on reports
Progressing 50% Water and Wastewater Supervisor
1.3.5.4 Maintain and enhance stormwater infrastructure:- Undertake works in and around waterways in a
Enhancement programs in place
Enhancement program complete
Stormwater maintained within available budgets.
Progressing 45% Senior Assets and Projects Manager
Snowy Valleys Council Thursday 23 February 2017
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manner that will enhance the environment
1.3.5.5 Maintain and enhance stormwater infrastructure:- Take prompt action to identify the source of pollutants and to minimise the impact from the escape of harmful pollutants
Prompt action taken to identify the of pollutants
Prompt action taken Storm water drainage system inspected and maintained as required
Progressing 50% Water and Wastewater Supervisor
1.3.5.6 Maintain and enhance stormwater infrastructure:-. Implement a preventative maintenance program to minimise the potential for overflows
Preventative program implemented
Program complete Preventative maintenance program conducted at regular intervals
Progressing 50% Water and Wastewater Supervisor
1.3.5.7 Maintain and enhance stormwater infrastructure:-Monitor drainage outfall to creeks
Outfall does not exceed allowable amounts
Outfall monitored Monitored by Works staff Progressing 50% Water and Wastewater Supervisor
1.3.5.8 Maintain and enhance stormwater infrastructure:- Upgrade Stormwater management plan and implement actions
85% actions from stormwater management plan completed
85% plan complete Stage 1 complete with Stage 2 being scoped
Progressing 40% Senior Assets and Projects Manager
Creating supportive places to live and work including the provision of sport, recreation, leisure and cultural facilities
As a community maintain and further develop sporting, recreational and leisure facilities
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.4.1.04 On an opportunity basis, rationalise sporting facilities to encourage multi-use:- As sporting clubs seek to build new facilities or to expand, clubs need to explore the opportunities to co-locate facilitate with other
Work with the Tumbarumba equine
Continued support provided
Discussion with the Rodeo Club are continuing to look at relocation to the race course site
Progressing 50% Director of Environmental Services
Snowy Valleys Council Thursday 23 February 2017
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
disciplines to maximise facility utilisation and minimise the total investment required.
1.4.1.07 Extend walking tracks:-Prepare concept plan for Cycle way and construct a bridleway along the creek in Tumbarumba, including extending to the racecourse and towards Batlow.
Concept Plan developed for walkway, cycle way and bridleway extended to the racecourse by 2031
Concept plans complete Cycleway plan for construction to Byatt Street from Clara Street underway.
Progressing 30% Senior Assets and Projects Manager
1.4.1.14 Assist with the maintenance of museums to ensure that they remain valuable community assets and remain accessible and to an appropriate community standard
90% customer satisfaction with the management of museums in Tumbarumba Shire
90% Customer satisfaction maintained
Great feedback received from Tumbarumba Museum and Glenroy Heritage Museum
Completed 100% Tourism Promotions Officer
1.4.1.14 Assist with the maintenance of museums to ensure that they remain valuable community assets and remain accessible and to an appropriate community standard
Financial assistance provided to assist with maintenance of the Glenroy and Tumbarumba museums
Financial assistance provided
Grant received, waiting on plumbing & tiling quotes to be received.
Progressing 20% Senior Health and Building Surveyor
1.4.1.16 Revisit and develop the Rail Trail in the event State legislation changes and funds become available
Work with State Government agencies to progress the Tumbarumba to Rosewood Pilot Rail Trail
Project progressed in accordance with grant funding conditions
The application for Restart NSW funding has been successful with the funding agreement being sent to Council for signatures.
Progressing 50% Economic Development and Special Projects Officer
1.4.1.19 Investigate the provision of free camping at the Khancoban Pondage boat ramp area.
Camping site prepared for camping, by installing fencing, signage, trees and smoothing rough ground
Camping site operational Negotiations still underway with new Khancoban Lakeside Caravan Park owners - project not completed
Progressing 50% Tourism Promotions Officer
Snowy Valleys Council Thursday 23 February 2017
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.4.1.26 Lochinvar Toilet Improvements
Lochinvar Reserve Toilet amenity replaced with an self composting unit
Amenity replaced Quotes are being obtained
Progressing 30% Senior Health and Building Surveyor
Provide community halls for community use with assistance by local committees who have responsibility for the care, control and management of many of these facilities.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.4.2.1 Public halls throughout the Shire are accessible, utilised and valued by the community Support and encourage the leasing and management of public halls by section 355 management committees, whilst still maintaining public availability.
Satisfaction of users of Halls and section 355 committee management
80% user satisfaction maintained
Ongoing users of Halls and section 355 committee management.
Progressing 80% Senior Health and Building Surveyor
1.4.2.3 Public halls throughout the Shire are accessible, utilised and valued by the community Undertake repairs and improvements to halls with due regard for the needs of users
Maintenance program implemented
Maintenance program complete
Program being implemented
Progressing 30% Senior Health and Building Surveyor
1.4.2.3 Public halls throughout the Shire are accessible, utilised and valued by the community Undertake repairs and improvements to halls with due regard for the needs of users
RSL Hall/Youth room - Concrete rear section and install Basketball hoop, BBQ and outdoor table and chairs
Works complete RSL Hall/Youth room - Concrete for rear section, quote received.
Progressing 30% Senior Health and Building Surveyor
1.4.2.3 Public halls throughout the Shire are accessible, utilised and valued by the community Undertake repairs and improvements to halls
RSL Hall - Paint external surfaces
External painting complete
Requests for quotation sent out. To date no quotes received.
Progressing 20% Senior Health and Building Surveyor
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 74
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
with due regard for the needs of users
1.4.2.3 Public halls throughout the Shire are accessible, utilised and valued by the community Undertake repairs and improvements to halls with due regard for the needs of users
Khancoban Hall - Replace flashing on roof
Flashing replaced Roof has been measured, quotes currently being obtained.
Progressing 40% Senior Health and Building Surveyor
1.4.2.4 Public halls throughout the Shire are accessible, utilised and valued by the community Review, adopt and collect fees for usage as required
Fees collected as per usage
Fees collected Public hall fees are collected when booking the hall facilities
Completed 100% Finance Manager
1.4.2.6 Public halls throughout the Shire are accessible, utilised and valued by the community Review, adopt and collect fees for usage as required
Respond to enquiries and manage booking requests for Council’s public halls and community buildings through negotiation with hirers Determine booking applications and issue conditions of use documentation Follow up on key release and returns
90% user satisfaction Public halls inspected prior to and after each use
Completed 100% Trainee Health and Building Surveyor
1.4.2.7 Public halls throughout the Shire are accessible, utilised and valued by the community Prepare and renew plans of management
Plans of management developed, adopted and implemented
Plans completed and adopted
Public halls throughout the Shire are accessible, utilized and valued by the community
Progressing 50% Senior Health and Building Surveyor
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 75
Coordinate street stalls. Provide funding for Small Town and Community Cultural programs.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.4.3.1 Co-ordinate services, activities and groups to provide enhanced cultural services in Tumbarumba Shire: - Maintain the street stall shelter for use by the community and ensure the allocation of street stalls to community groups is provided guided by Council policy.
Street stall shelter maintained within budget
Street stall maintained Street stall shelter maintained within budget, ongoing as required. New cash draw has been installed
Progressing 50% Senior Health and Building Surveyor
1.4.3.2 Co-ordinate services, activities and groups to provide enhanced cultural services in Tumbarumba Shire:- Subject to funding, provide financial assistance to cultural projects or groups
Grants advertised and allocated annually
Advertising and allocation complete
The Tumbarumba Community Small Grants were implemented during 2016 with Bendigo Bank, Hyne and Council combining to provide a total of $40,000 for community projects. Snowy Valleys Council Stronger Communities Grants program was also implemented to communities throughout the Council area.
Completed 100% Community Services and Grants Officer
1.4.3.3 Co-ordinate services, activities and groups to provide enhanced cultural services in Tumbarumba Shire: - Provide information and advice to community groups on opportunities for funding by State and Federal Governments.
Information on funding opportunities provided to community groups
Information provided Information is provided to community groups when opportunities for funding are available and appropriate
Progressing 90% Community Services and Grants Officer
1.4.3.5 co-ordinate services, activities and groups to provide enhanced cultural services in Tumbarumba
Grants advertised and allocated annually
Tumbarumba Small Community Grants Program was implemented by Bendigo
Completed 100% Community Services and Grants Officer
Snowy Valleys Council Thursday 23 February 2017
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Shire:- Advertise the availability of the Community grants and Town/Villages grants program and allocate funding accordingly
Bank, Hyne and Tumbarumba Shire Council to award a combined total of $40,000 for community projects. Snowy Valleys Council Stronger Communities Grant program was implemented with allocation of funds to community projects throughout the Council area.
Provide effective and efficient management of swimming pools
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.4.4.1 Maintain and operate within budget restraints: - Monitor program delivery in terms of budget provisions, staff, equipment and plant and provide forward planning.
General maintenance and capital improvements carried out within budget
General maintenance and capital improvements program complete
General maintenance and capital improvements carried out within budget
Progressing 50% Senior Health and Building Surveyor
1.4.4.1 Maintain and operate within budget restraints: - Monitor program delivery in terms of budget provisions, staff, equipment and plant and provide forward planning.
Replacement Khancoban Pool
Pool complete Tender documents being finalised for advertising in March
Not Progressing
30% Director of Environmental Services
1.4.4.3 Maintain and operate within budget restraints:- Test often during opening hours, to ensure that water quality is in accordance with acceptable standards for public health and in
Test performed in compliance with Best Practice
Water testing program conducted in compliance with best practice
Daily testing is carried out by swimming pool operators in accordance with acceptable standards for public health.
Not Due To Start
0% Trainee Health and Building Surveyor
Snowy Valleys Council Thursday 23 February 2017
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
accordance with best practice
1.4.4.4 Maintain and operate within budget restraints: - Maintain lease agreements with Aust swim, schools and Swimming club.
Lease agreements in place and reviewed annually
Lease agreements with regular pool users in place
Casual Hire Agreements completed for all Schools and Department of Sport & Recreation for Swim safe for 2016.
In Progress 50% Executive Support Assistant
1.4.4.5 Maintain and operate within budget restraints:-. Implement strategies from pool management plans
Strategies from Management plans implemented
Pools operated in compliance with management plans
Strategies from Management plans implemented
Progressing 80% Town Services Supervisor and Ranger
1.4.4.6 Maintain and operate within budget restraints: - Provide satisfactory staffing arrangements are in place to meet best practice standards and meet WHS responsibilities.
Staffing arrangements meet Best Practice guidelines and WHS legislation requirements
Staff monitored to meet best practice and WHS legislation
Achieved at Tumbarumba and Khancoban pools
Completed 100% Director of Environmental Services
1.4.4.7 Maintain and operate within budget restraints: - Report to council operation costs and activities once every swimming season.
Reports supplied to Council annually each pool opening season
Report complete and provided to Council
Pools are still operating reports will be prepared once season has closed
Not Progressing
0% Director of Environmental Services
To provide effective and efficient management of sports grounds and showground in Tumbarumba Shire.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.4.4.5 Plan, construct, maintain and manage Council’s Sportsground and Showgrounds:- Prepare, implement and review Management plans for all grounds
Sports fields are maintained in accordance with maintenance budget and service levels standards
Sports fields are maintained to meet service levels
Sports fields are maintained in accordance with maintenance budget and service levels standards
Progressing 50% Town Services Supervisor and Ranger
1.4.5.1 Plan, construct, maintain and manage Council’s Sportsground and
Sportsground - Sporting Hub Gym - Two new air conditioners installed
Air conditioners installed and working
New air conditioners have been installed
Completed 100% Town Services Supervisor and Ranger
Snowy Valleys Council Thursday 23 February 2017
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Showgrounds:- Maintenance carried out in accordance with Strategic Asset Management Plan
1.4.5.1 Plan, construct, maintain and manage Council’s Sportsground and Showgrounds:- Maintenance carried out in accordance with Strategic Asset Management Plan
Showground - Oval - replacement of 50% oval lights with LED
50% of Oval lights replaced with LED
Quotes current being sourced.
Progressing 20% Town Services Supervisor and Ranger
1.4.5.1 Plan, construct, maintain and manage Council’s Sportsground and Showgrounds:- Maintenance carried out in accordance with Strategic Asset Management Plan
Showground - Basketball stadium - New glazed doors fitted
Doors fitted One quote received, need to obtain another quote, then appoint contractor.
Progressing 20% Senior Health and Building Surveyor
1.4.5.1 Plan, construct, maintain and manage Council’s Sportsground and Showgrounds:- Maintenance carried out in accordance with Strategic Asset Management Plan
Showground - Basketball Stadium - Paint internal and external surfaces
Internal and external surfaces painted
Waiting on quotations Progressing 20% Senior Health and Building Surveyor
1.4.5.2 Plan, construct, maintain and manage Council’s Sportsground and Showgrounds:- Monitor program delivery in terms of budget provisions, staff, equipment and plant and provide forward planning
Public Safety maintained Public safety maintained Regular inspections of Councils Sportsground and Showground are undertaken to maintain public safety
Progressing 70% Town Services Supervisor and Ranger
1.4.5.3 Plan, construct, maintain and manage Council’s Sportsground and Showgrounds:-
Management plans developed, adopted and implemented in
Plans developed, adopted and actions implemented
Plans will be reviewed as part of the merger process
Progressing 50% Director of Environmental Services
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 79
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Undertake regular inspections of the facilities to identify any issues of public safety that need to be addressed with due regard for public safety
accordance with Local Government Act
Maintain the extensive area of public parks, gardens and reserves through effective and efficient management
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.4.6.01 Maintain & develop Council’s public parks, gardens and reserves:- Develop Playground equipment management plan and implement strategies endorsed by the management plan
Management plans implemented in accordance with Local Government Act
Management Plan actions implemented
Inspections conducted as per management plans
Progressing 50% Town Services Supervisor and Ranger
1.4.6.02 Maintain and develop Councils Parks, gardens and reserves :- Implementation of Management Plan actions
Reserves - Paddy’s River Flats - Tile floor in toilets
Tiling complete Quotes current being sourced
Progressing 20% Town Services Supervisor and Ranger
1.4.6.02 Maintain and develop Councils Parks, gardens and reserves :- Implementation of Management Plan actions
Reserves - Henry Angel Reserve - Civil and drainage works
Civil and drainage works complete
Civil and drainage works has been completed within the budget
Progressing 90% Town Services Supervisor and Ranger
1.4.6.02 Maintain and develop Councils Parks, gardens and reserves :- Implementation of Management Plan actions
Rotary Park - Paint BBQ structure
Painting of BBQ shelter complete
New structures have been ordered and are scheduled to be erected in March
Progressing 50% Town Services Supervisor and Ranger
1.4.6.02 Maintain and develop Councils Parks, gardens and reserves :- Implementation of Management Plan actions
Goldfields and Bicentennial Park - Replace timber decking with plastic decking on pedestrian foot bridges
Bridge decking replaced Quotes have been received and material ordered
Progressing 30% Town Services Supervisor and Ranger
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 80
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.4.6.02 Maintain and develop Councils Parks, gardens and reserves :- Implementation of Management Plan actions
Bicentennial Park - Master plan developed and actions implemented
Masterplan developed, adopted and actions implemented
Some preliminary concept designs have been created. Matter will be referred to the Building Committee
progressing
10% Director of Environmental Services
1.4.6.02 Maintain and develop Councils Parks, gardens and reserves :- Implementation of Management Plan actions
Bicentennial Park - shade structure installed over playground equipment
Shade structure installed Quotes currently being received
Progressing 20% Town Services Supervisor and Ranger
1.4.6.02 Maintain and develop Councils Parks, gardens and reserves :- Implementation of Management Plan actions
Park - Jingellic - Install fencing around playground equipment adjacent to shop
Fencing complete The site has been inspected and draft design created.
Progressing 20% Town Services Supervisor and Ranger
1.4.6.02 Maintain and develop Councils Parks, gardens and reserves :- Implementation of Management Plan actions
Park - Jim Maginnity Park - Upgrade access to creek, install bins and plant trees
Upgrade complete Jim Maginnity Park has been upgraded with pedestrian access to creek and planted trees along the creek.
Completed 100% Town Services Supervisor and Ranger
1.4.6.02 Maintain and develop Councils Parks, gardens and reserves :- Implementation of Management Plan actions
Mannus Lake - Additional shelters and facilities constructed
Facilities and amenities complete
Additional shelters, toilets and table and seats have been erected on the foreshores of the lake.
Completed 100% Town Services Supervisor and Ranger
1.4.6.02 Maintain and develop Councils Parks, gardens and reserves :- Implementation of Management Plan actions
Creekscape - Creekscape improvements
Improvements complete Creekscape Plan is completed and will go to public consultation sometime in March or April.
Completed 100% Director of Tumbarumba Engineering Services
1.4.6.03 Maintain & develop Council’s public parks, gardens and reserves:- Safety of playgrounds reviewed and improved by conducting an annual audit of playground equipment in parks, gardens and reserves
Dangerous defects in playgrounds identified and responded to within 5 working days
100% of dangerous defects responded to within 5 working days
Playgrounds inspected regularly
Completed 100% Town Services Supervisor and Ranger
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 81
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.4.6.09 Maintain & develop Council’s public parks, gardens and reserves:- Continue with MOU arrangement with Mannus Correctional Centre for the use of inmate labour on identified non-core activities including Khancoban Rose Garden to restore rose garden to a feature that installs local pride
Inmate labour used on projects throughput the Shire
Inmates labour used on projects
Continue with MOU arrangement with Mannus Correctional Centre for the use of inmate labour to maintain & develop Council’s public parks, gardens and reserves with the added maintenance of the Hume & Hovel walking track.
Progressing 90% Town Services Supervisor and Ranger
1.4.6.09 Maintain & develop Council’s public parks, gardens and reserves:- Continue with MOU arrangement with Mannus Correctional Centre for the use of inmate labour on identified non-core activities including Khancoban Rose Garden to restore rose garden to a feature that installs local pride
Khancoban Rose Garden upgrade
Plans are completed with designs to go to public for consultation
In progress 50% Director of Tumbarumba Engineering Services
1.4.6.18 Maintain & develop Council’s public parks, gardens and reserves:- Maintain/renew signage at Parks, Sportsground and Reserves, in compliance with insurance requirements
Annual audit plan developed and signs inspected with replacement and renewal plans developed and implemented
Audit complete with 100% of audit actions implemented
Parks inspected regularly Progressing 50% Town Services Supervisor and Ranger
1.4.6.19 Maintain & develop Council’s public parks, gardens and reserves:- Properly maintain community amenities to meet the needs of the
Program maintenance for care, control and management of all community amenities including the Tumbarumba Common
Maintenance program complete
Maintained within Council current maintenance program
Progressing 50% Director of Environmental Services
Snowy Valleys Council Thursday 23 February 2017
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
community in accordance with operational plans
1.4.6.19 Maintain & develop Council’s public parks, gardens and reserves:- Properly maintain community amenities to meet the needs of the community in accordance with operational plans
Khancoban - Fence unused land adjacent to Alpine Way to decrease mowing
Fencing complete Project was not adopted or funded in the 2016/17 budget.
Not Progressing
0% Khancoban Services Manager
Ensuring access for all the community goods thereby increasing social justice and promoting a fairer community
The community will support the values and thee social justice principles as defined by the New South Wales Department of Local Government in its Social Justice Framework 2008 – 2012
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.5.2.2 Provide support to community programs and activities
Donations are made to community groups according to Council policy and within budget
Donations provided As required Completed 100% Executive Assistant
Remain a safe community that is prepared and capable of handling emergencies
Support the NSW Police community policing strategy
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.6.1.1 Enhance community Safety initiatives:- Work with Police to facilitate a safe community
Initiatives to see Community crime rate is less by 5%
Crime rate reduced by 5% Initiatives will be discussed by new Risk Management Committee
Not due to start
0% Corporate Support Officer
1.6.1.3 Enhance community safety initiatives:- Coordinate community safety initiatives such as an Anti-violence campaign and anti-social behaviour
Community safety initiative education program conducted
One community safety initiative implemented annually
Risk Committee and local police will coordinate an initiative in 2017
Not Progressing
0% Corporate Support Officer
1.6.1.3 Enhance community safety initiatives:- Coordinate community
Anti-violence campaign initiated
One community ant-violence campaign conducted annually
No initiatives have been selected as yet.
Not Progressing
0% General Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 83
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
safety initiatives such as an Anti-violence campaign and anti-social behaviour
Develop and review comprehensive emergency response programs
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.6.2.1 Ensure Council’s capacity to responds quickly to natural disasters is maintained and improved
Support and attend Local Emergency Management Committee (LEMC) meetings
LEMC meetings supported
Meetings regularly attended. New EM Plan underway for newly amalgamated Council, with planning for approval at March meeting
Completed 100% Senior Assets and Projects Manager
1.6.2.2 Ensure emergency services personnel have a workable disaster management plan (EMPLAN) and they work in close cooperation with State Forests, National Parks and private landholders in the management of disasters
EMPLAN functional EMPLAN functional Tumbarumba EM Plan fully functional. Amalgamation with Tumut DISPLAN underway for approval at March LEMC
Completed 100% Senior Assets and Projects Manager
1.6.2.3 Maintain an effective prevention and control of fire and flood emergencies, in conjunction with the Rural Fire Service and SES
Effective prevention measures maintained
Effective measures maintained in conjunction with SES and Rural Fire Service
This is monitored and required actions implemented as and when required.
Progressing 80% Director of Tumbarumba Engineering Services
1.6.2.4 Improve signage in rural areas to enable the identification of properties or locations for rapid response emergencies
Plan and implement improved signage
Signage improved as required
Signage repaired within budget including road names and directional signage.
Progressing 35% Senior Assets and Projects Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 84
Promote social inclusion through the effective provision of road and other transport infrastructure and utilities
Implement Tumbarumba Shire Council’s Asset Management Plan to ensure effective provision of roads, and Council’s advocacy to ensure that the community’s other transport and utility needs are effectively represented to providers
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.7.1.01 Improve the school bus stops and interchange arrangements shire wide
Identified improvements implemented
School bus interchange improvements implemented
Identified improvements undertaken in line with LTC recommendations
Progressing 35% Senior Assets and Projects Manager
1.7.1.02 Prioritise construction and maintenance works for Urban roads as identified in Councils Asset Management Plan
Asset Management Improvement Program for Urban roads implemented in accordance with budget
Showground - Reseal Internal Roads complete
Heavy patching undertaken with reseals still to be completed. Maintenance in line with budget.
Progressing 30% Senior Assets and Projects Manager
Winton Street - Heavy Patching and reseal - Overlay along flat and reseal street complete
Tennis Court lane reseal complete
William Street (Clara St) - Overlay on corner, reseal segment and heavy patching complete
1.7.1.03 Prioritise construction and maintenance works for Sealed Rural roads as identified in Councils Asset Management Plan
Asset Management Improvement Program for Sealed rural roads implemented in accordance with budget
Munderoo Ournie - Heavy Patching and reseal segment (3-4km) complete
Heavy patching and some resealing complete. Works to be finalise in February/ March
Progressing 50% Senior Assets and Projects Manager
Munderoo Ournie Road - Heavy patch, subsoil drain and two coat seal (2.7-3km) complete
Paddy’s River Falls road - Reconstruction - Reconstruction of last downhill section complete
Munderoo Ournie Road (6-7km) Heavy patching and reseal complete
Coppabella Road - Construction of rehabilitation project (another 1 km) complete
Tintaldra Road Pavement (3-4km) - Heavy patching,
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 85
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
subsoil drains and reseal complete
Maragle Road - Continuation of rehabilitation with Forestry Corporation works complete
Courabyra Road - (1km - 2km) Widening by 1m and reseal complete
Swampy Plains Creek Road Heavy patching and reseal complete
Alpine Way (Cochranes Gap reseal and slip) 50 & 60 complete
Tooma Road reseal (Bald Hill) 300, 310 and 320 - Reseal of entire hill complete
Tooma Road - Heavy patching and reseal (Tin Hut) - complete
1.7.1.04 Prioritise construction and maintenance works for Unsealed Rural roads as identified in Councils Asset Management Plan
Asset Management Improvement Program for Unsealed rural roads implemented in accordance with budget
Maginnitys Gap Road - Resheet last section to monument complete
Resheeting completed. Finalisation of works to be undertaken at later date.
Progressing 75% Senior Assets and Projects Manager
Munderoo North Road - Resheet 1km section complete
Mannus Flats Road - Resheet 1km section complete
1.7.1.07 Deliver an acceptable standard of street cleanliness
Zero community complaints
Zero complaints received Council tries to get zero community complaints. Minimum complaints are received and dealt with promptly.
Progressing 90% Town Services Supervisor and Ranger
1.7.1.08 Initiatives to improve the safety of the school bus interchange identified and
Initiatives identified and actions documented for implementation
Actions implemented Initiatives documented Progressing 50% Assets and GIS Officer
Snowy Valleys Council Thursday 23 February 2017
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
agreed between Council, school bus contractor and local community
1.7.1.09 Investigate the possibility of more street lighting in towns and villages
Street lighting upgraded as required
Upgrades complete Related Assets (lights) are inspected, results recorded and actions implemented as and when required. Road and related infrastructure in town areas (lights) have not been inspected for some months due to lack of resources. Council is in the process of employing on a casual basis additional resources to assist in this area.
Progressing 80% Director of Tumbarumba Engineering Services
1.7.1.10 Implement Road Safety Action Plan as identified in the Road Safety Strategic Plan
Actions identified and progressed
Actions implemented Strategies will be reviewed and updated for Snowy Valleys Council
Not Progressing
0% RMS Safety Officer
1.7.1.10 Implement Road Safety Action Plan as identified in the Road Safety Strategic Plan
Provide educational programs on road safety and driving to suit conditions to high school students annually
Educational program provided
As part of the NSW Department of Education curriculum Road Safety education is delivered to Years 7 through to 12 in each Secondary School in NSW (Public Schools).
Complete 100% RMS Safety Officer
Provide advocacy to ensure that the community’s transport and utility needs are effectively represented to providers and to planners, when long-term infrastructure initiatives such as the direct link to Canberra and the very high speed rail projects are being considered
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.7.2.1 Provide effective advocacy as needed
Provided as required Effective advocacy provided
Advocacy provided at every opportunity
Progressing 50% General Manager
1.7.2.2 Council to lobby government departments to improve public
Lobby as required Lobbying undertaken Regional Transport meetings are attended
Progressing 50% General Manager
Snowy Valleys Council Thursday 23 February 2017
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
transport options to and from regional centres
Remain a clever Shire through the effective support of educational initiatives, learning and creativity
Monitor and where necessary, influence providers to ensure that pre-school, primary school and secondary school facilities meet the needs of our community
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.8.1.01 Education is recognised as an important facet in community development: - Ensure Puggles, Tumboosh and Carcoola services operate within legislative and regulatory requirements.
Services operating within regulatory requirements and receive accreditation for licence renewal
Licence renewals received
Carcoola has been provided with a rating of exceeding National Standards at the last accreditation review
Completed 100% Community Services Manager
1.8.1.02 Education is recognised as an important facet in community development: - Ensure Puggles, Tumboosh and Carcoola services operate within legislative and regulatory requirements.
Asset replacement program identified in Cap A1 implemented
Asset replacement complete
Vehicle replaced Completed 100% Director of Financial Services
1.8.1.03 Education is recognised as an important facet in community development:- Monitor client satisfaction of services provided by Puggles, Tumboosh and Carcoola
Zero complaints received Zero client complaints received
Zero complaints received by Council
Progressing 50% Community Services Manager
1.8.1.04 Education is recognised as an important facet in community development:- Review fees for Puggles, Tumboosh and Carcoola to ensure continued viability
Services reviewed annually
Fees reviewed annually This review will form part of the budgeting process for 2017/2018
Not Due To Start
0% Community Services Manager
1.8.1.06 Education is recognised as an important facet in
Grant applications submitted
Grants successful Grants availability is monitored and
Progressing 50% Community Services Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 88
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
community development:- Assist with applications for grant funding to enhance the current level of services and facilities
applications are submitted as opportunities are identified
1.8.1.07 Education is recognised as an important facet in community development:- Improved literacy in the community through the support of the ‘Lifelong reading’ (Birth to Kinder Program)
Reading programs supported
Reading programs implemented
Reading Day not due to be held until next reporting period
Not Due To Start
0% Community Services Manager
1.8.1.08 Education is recognised as an important facet in community development: - Continued support of the Rural Transaction Centre with a variety of Services offered on a cost recovery basis. With current Services maintained and enhanced where possible.
Rural Transaction Centre services reviewed annually
Service review complete Review will be undertaken as part of the Fees and Charges review prior to setting 2017/2018 budget
Not Due To Start
0% Community Services Manager
1.8.1.09 Education is recognised as an important facet in community development:- RTC room rental negotiated to remain competitive
RTC room rentals offered at competitive rates
RTC rentals at competitive prices
Rooms offered at competitive rental prices.
Completed 100% Director of Financial Services
1.8.1.10 Review family day care arrangements for children, and where necessary, improve those arrangements to ensure that all those requiring child day care can access such care within Tumbarumba:- Child day care requirements reviewed and amended
All families within Tumbarumba Shire requiring family day care and child day care can access such care
Services reviewed Annual review have not indicated any need for family day care centres
Progressing 45% Community Services Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 89
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Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
where necessary every two (2) years
1.8.1.11 Support Family Day Care by providing support to increase the number of carers to provide the service
Support provided Services supported No requests for support received
Not Progressing
50% Community Services Manager
1.8.1.12 Education is recognised as an important facet in community development:- Develop close working relationships with education providers to meet the needs of the community
Advocate close relationships with schools and training providers
Close relationships maintained
Relationships fostered through the Children's Services committee
Progressing 50% Economic Development and Special Projects Officer
Continue to welcome newcomers to the area, especially those from diverse cultural backgrounds
Maintain the community culture that welcomes and supports newcomers to our communities
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.9.1.1 Conduct citizenship ceremonies as appropriate throughout the year
Host citizenship ceremonies as required
Ceremonies conducted As required Completed 100% Executive Assistant
1.9.1.2 Council to continue to increase awareness of the identification and existence of past indigenous people
Awareness program developed
Program implemented No action taken in regards to indigenous culture
Not Progressing
0% Tourism Promotions Officer
Monitor and where necessary, influence providers of social and other services that assist newcomers to settle into our community
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.9.2.1. Support Chamber of Commerce to review content and provide welcome packages to new community members
Chamber of Commerce supported
Support provided Continued support provided to Chamber of Commerce
Progressing 50% General Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 90
Developing co-operative action between the three levels of government, the private sector and the community
Effectively promote and advocate across all three levels of government and the private sector to ensure policy and other initiatives that provide optimal outcomes for our community
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
1.10.1.1 Work with REROC, ACSUM and RDA Murray to enhance policy and other initiatives that provide optimal outcomes for the community
80% of all REROC and ACSUM meetings attended
Meetings attended Meetings attended Progressing 50% General Manager
1.10.1.2 Work with REROC, ACSUM and RDA Murray to enhance policy and other initiatives that provide optimal outcomes for the community
Effective working relationship developed with RDA Murray
Relationship enhanced Effective working relationship maintained
Progressing 50% General Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 91
2016/2017 Review as at 31.12.2016 2: Economic Development
The lifestyle, well-being and employment of those living and working in Tumbarumba Shire will be assured through the maintenance and further development of a vibrant, robust and diversified local economy. Capitalise on and maintain the natural commercial advantage the area has due to the abundance of softwood
Support Tumbarumba Shire’s softwood timber industry
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.1.1.1 Continue to engage with timber industry stakeholders Identify and act upon opportunities emerging within the timber industry
Maintain a close working relationship with Hyne & Son Pty Ltd and other major timber industry employers
Relationship enhanced Council maintains a very positive relationship with Hyne & Son Pty Ltd
Progressing 50% General Manager
2.1.1.1 Continue to engage with timber industry stakeholders Identify and act upon opportunities emerging within the timber industry
Continue to engage with the timber industry, through affiliations with the Softwood Working Group and other industry associations. Build stronger networks with individuals within industry organisations
Relationship with Softwood working group enhanced
Council continues to support the Softwoods working group meetings and actively participant in initiatives put forward by the committee
Progressing 50% General Manager
2.1.1.1 Continue to engage with timber industry stakeholders Identify and act upon opportunities emerging within the timber industry
Keep up to date with developments in the timber industry, including government policy setting. Lobby for the interests of Tumbarumba’s softwood industry where required
Identify development opportunities for Softwood industry
Meetings attended regularly with reports submitted by Snowy Valleys Council detailing matters of concern to Council
Progressing 50% General Manager
2.1.1.1 Continue to engage with timber industry stakeholders Identify and act upon opportunities emerging within the timber industry
Investigate opportunities for value adding timber waste products
Opportunities investigated No action in this reporting period
Not Progressing
0% General Manager
2.1.1.1 Continue to engage with timber industry stakeholders Identify and act upon opportunities
On a case by case basis, promote Tumbarumba Shire as an ideal location to relocate or set up a
Tumbarumba promoted as a timber industry town
Promotion will be through the Softwoods working group for the whole of Snowy Valleys Council
Progressing 100% Economic Development and Special Projects Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 92
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
emerging within the timber industry
timber value added business
Support sustain and grow the existing primary industry base, especially in food production
A strong primary industry base, especially in food production
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.2.1.1 Support growth in the food production and primary industry base: - Assist in overcoming the lack of skilled agricultural labour in Tumbarumba Shire.
Promote the Shire as an attractive place to live to potential new residents
New residents attracted to Tumbarumba
A joint promotion of the area being conducted by the new Snowy Valleys Council
Progressing 50% Economic Development and Special Projects Officer
2.2.1.1 Support growth in the food production and primary industry base: - Assist in overcoming the lack of skilled agricultural labour in Tumbarumba Shire.
Where skills gaps are identified by employers, liaise with government agencies, educational institutions and other organisations to target skills gaps in the agricultural labour force
Identify skill gaps in the agricultural environment
Due to the development of a new organisational structure this has been put on hold until after the new structure has been bedded down
Not Progressing
0% Economic Development and Special Projects Officer
2.2.1.3 Assist farmers and the community in adapting to long-term structural changes in agriculture
Work with and link farmers to the DPI's rural support worker and other government rural support programmes
Rural support program implemented
No support programs identified at this stage
Not Due To Start
0% Economic Development and Special Projects Officer
2.2.1.3 Assist farmers and the community in adapting to long-term structural changes in agriculture
Promote increased productivity in agriculture, for example, by supporting field days and seminars that encourage best practice operations
Agriculture industry promoted
No Comments Not Progressing
0% Economic Development and Special Projects Officer
2.2.1.5 Identify opportunities for rural businesses to participate in carbon farming and other climate change management practices
Remain informed regarding climate change initiatives and open opportunities for landowners in Tumbarumba Shire
Monitor and provide information
No initiatives identified at this stage
Progressing 50% Economic Development and Special Projects Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 93
Promote policy and other initiatives that will encourage investment in value added food and wine production within the Shire, and in the medium to long term becoming a major centre for value added food and wine production
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.2.2.1 Promote and support the development of the horticultural industry in Tumbarumba Shire
Liaise with horticultural associations and peak bodies to promote the Shire’s suitability for horticultural enterprises
Horticulture industry promoted
Promotions of local food and wine products are through Tumbafest and local markets and retail outlets.
Progressing 50% Economic Development and Special Projects Officer
2.2.2.2 Encourage the growth of value added food and wine production in the Shire
Provide information on value adding to interested producers. Link operators with available help and resources
Information provided Information provided as necessary
Progressing 50% Economic Development and Special Projects Officer
2.2.2.2 Encourage the growth of value added food and wine production in the Shire
Provide support to value added operators through training workshops and assistance with grant applications
Assistance provided No workshops held to date
Not Progressing
0% Economic Development and Special Projects Officer
2.2.2.2 Encourage the growth of value added food and wine production in the Shire
Work with local champions to assist in building momentum and participation in value added food and wine enterprises
Promotion program implemented
Support offered as required
Progressing 50% Economic Development and Special Projects Officer
Promote effective policy and management of water at the Federal State and local level to ensure the needs of the environment, our communities and industry are met in a sustainable manner
Monitor and where necessary, influence key decision makers to ensure that timber plantations, food production and the tourism industry in the Shire continue to benefit from the availability of water
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.3.2.1 Undertake or promote in conjunction with LLS good land management practices on private and government land to protect flora and fauna, and water quality
Promotions initiated Protection of flora, fauna and water quality promotions implemented
Council has a close working relationship with LLS
Progressing 50% Director of Environmental Services
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 94
Capitalise on lifestyle opportunities to facilitate the relocation of small to medium businesses to the area where business may be conducted using e-commerce
Effectively promote the Shire as a place where business owners can capitalise on lifestyle opportunities to facilitate relocation of their small to medium businesses to the area.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.4.1.1 Promote Tumbarumba Shire as an attractive place to live and work to new and potential residents
Subject to the establishment of the Dart Mining Mt Unicorn mine, build a relationship with Dart Mining to promote Khancoban as an affordable place to live
Opportunities monitored Initiative for mine has stalled
Completed 100% Economic Development and Special Projects Officer
2.4.1.1 Promote Tumbarumba Shire as an attractive place to live and work to new and potential residents
Further investigate instigating Tumbarumba Shire’s own relocation grant
Relocation grant investigated
This will need to be revisited as a joint venture by Snowy Valleys Council
Progressing 50% Economic Development and Special Projects Officer
2.4.1.2 Facilitate the marketing and availability of large lot residential lots in order to encourage tree change settlers, especially those with professional qualifications to move to Tumbarumba
LEP amendments promoted successfully to the State Government
Amendments promoted successfully
Promoted as required Progressing 50% Director of Environmental Services
2.4.1.2 Facilitate the marketing and availability of large lot residential lots in order to encourage tree change settlers, especially those with professional qualifications to move to Tumbarumba
LEP amendments implemented
Amendments implemented
Changes implemented as required
Progressing 50% Director of Environmental Services
2.4.1.2 Facilitate the marketing and availability of large lot residential lots in order to encourage tree change settlers, especially those with professional qualifications to move to Tumbarumba
Increase in the number of professionals and tradesmen settling in the area in search of a tree change
Promote area to tradesman and professionals
Area is always promoted through Snowy Valleys website and Tourism opportunities
Progressing 50% Economic Development and Special Projects Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 95
Support the retention and expansion of existing businesses in Tumbarumba Shire.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.4.3.01 Facilitate training, networking and leadership opportunities for local businesses and their employees
Collaborate with the Business Enterprise Centre (BEC). Co-ordinate and publicise one-on-one business advice sessions with the Mobile Business Advisor
Promote mobile business advisor sessions
No sessions have been organised to date
Progressing 50% Economic Development and Special Projects Officer
2.4.3.01 Facilitate training, networking and leadership opportunities for local businesses and their employees
Work with other stakeholders to deliver a programme of workshops and training sessions to improve skills in areas such as customer service, marketing and e-commerce
Sessions held No requests for training workshops have been requested
Not Progressing
0% Economic Development and Special Projects Officer
2.4.3.04 Working with business organisations identify and implement opportunities to plug “economic leakage”.
Work with the Tumbarumba Chamber of Commerce to increase membership and encourage a broad cross section of the business community to become involved. Work with the Chamber to build business leadership, and a supportive and open forum for knowledge sharing and networking
Chamber of Commerce supported
Relationship with Chamber of Commerce in place
Progressing 50% Economic Development and Special Projects Officer
2.4.3.05 Provide support and information for local businesses
Provide financial support to festivals promoting Tumbarumba
Financial assistance provided to Tastebuds Festival
Financial support provided as per allocations within Council budget
Progressing 50% Economic Development and Special Projects Officer
2.4.3.05 Provide support and information for local businesses
Support the implementation of initiatives such as “buy local” campaigns and market days
Buy local campaign promoted
Initiative for buy local campaign with the issuing of debit cards to employees at the end December 2016.
Progressing 50% Economic Development and Special Projects Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 96
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.4.3.05 Provide support and information for local businesses
Update the Tumbarumba Shire Council website’s business directory
Business directory updated
A new website will be designed for the whole of Snowy Valleys Council. This website will increase the information that the community can access online.
Progressing 50% Economic Development and Special Projects Officer
2.4.3.05 Provide support and information for local businesses
Continue to build relationships and engage with businesses on a one on one/as needed basis. Link businesses with external help and resources when required
Relationships enhanced No requests for this assistance has been made
Progressing 50% Economic Development and Special Projects Officer
2.4.3.05 Provide support and information for local businesses
Understand and communicate the details of government and industry grant programmes and promote participation by local businesses in these programmes
Programs identified and communicated to local businesses
Grant opportunities promoted
Progressing 50% Economic Development and Special Projects Officer
2.4.3.05 Provide support and information for local businesses
Encourage the development of artisan/cottage industry
Industry developed Initiatives will be developed and implemented in the second half of the year
Not Due To Start
0% Economic Development and Special Projects Officer
Grow the tourism industry and its profitability in the area through increased participation, partnership, training and development
Implement components of the Tumbarumba Shire Tourism Strategy 2011 – 2016 related to growing the tourism industry and its profitability through increased participation, partnership, training and development
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
Conduct tourism signage audits every three years
Signage audit complete Audit to be undertaken in 2017
Not Due To Start
0% Tourism Promotions Officer
2.5.1.11 Operate an accredited Visitor Information Centre
Distribution of a regular newsletter compiled from information received from
Newsletter distributed monthly what's on completed for 2016
Completed 50% Tourism Promotions Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 97
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
in Tumbarumba 7 days a week
businesses/event organisers
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
Encourage TSM to hold meetings in Tumbarumba and network with SMEs, with the local business group and/or chamber acting as coordinating body to ensure operator participation
Meetings held TSM representative at Tourism Advisory Committee meetings during 2016
Progressing 50% Tourism Promotions Officer
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
Hold regular informal meetings of tourism focus groups
Focus group meetings held
Tourism Advisory Committee meetings held early in 2016, prior to amalgamation
Completed 50% Tourism Promotions Officer
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
Include tourism activities in Council’s information to the wider community
Tourism information communicated
monthly what's on completed during 2016
Completed 50% Tourism Promotions Officer
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
Liaise with Engineering department to provide effective communications for road users
Information provided to road users
Completed Completed 50% Tourism Promotions Officer
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
Maintain good relationships with the other government agencies that work on Council infrastructure
Relationship maintained Completed Completed 50% Tourism Promotions Officer
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
Maintain Level 2 accreditation
Level 2 accreditation held Accreditation maintained during 2016
Completed 50% Tourism Promotions Officer
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
Provide specific information for distribution on scenic drive options, walking, cycling, 4WD tracks and trails, fishing and camping spots
Information provided Ongoing Completed 50% Tourism Promotions Officer
2.5.1.11 Operate an accredited Visitor Information Centre
Review all picnic and camping facilities annually
Review complete Review not undertaken in 2016
Not Due To Start
0% Tourism Promotions Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 98
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
in Tumbarumba 7 days a week
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
Tourism website maintained and improved to enhance electronic promotion and communications
Website maintained websites maintained during 2016
Completed 50% Tourism Promotions Officer
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
VIC opened 7 days a week
VIC opened 7 days VIC open 364 days of the year, exception being Christmas Day
Completed 50% Tourism Promotions Officer
2.5.1.11 Operate an accredited Visitor Information Centre in Tumbarumba 7 days a week
Work with Tourism Snowy Mountains to encourage improved engagement with SMEs
Relationship with TSM enhanced
Challenging and ongoing activity
Progressing 50% Tourism Promotions Officer
2.5.1.13 Consider funding for professional market research every two years
Consideration for funding approval complete
Funding obtained No research undertaken in 2016, funding not obtained
Not Progressing
0% Tourism Promotions Officer
2.5.1.24 Review of markets annually in conjunction with Tourism focus groups, an annual survey, Tourism Snowy Mountains and Council’s Tourism Advisory committee
Annual review conducted Review complete Review not conducted during 2016
Not Progressing
0% Tourism Promotions Officer
2.5.1.29 Establish free camping at Khancoban pondage reserve
Management plan developed, adopted and implemented
Management Plan actions implemented
Project not yet completed Progressing 10% Tourism Promotions Officer
Gaining leverage for the tourism industry through collaboration so the area becomes synonymous with the Snowy Mountains
Implement components of the Tumbarumba Shire Tourism Strategy related to gaining leverage for the tourism industry through collaboration so that the area becomes synonymous with the Snowy Mountains
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.6.1.1 Support events that: • Maximise the economic and social benefits generated by events, •
Increased visitation at events held in the Tumbarumba Shire
Visitation rates increased Visitation at Tastebuds and other key events during 2015 was up, visitation at Rosewood
Completed 50% Tourism Promotions Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 99
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Increase visitation and length of stay • Contribute to the branding and reputation of Tumbarumba Shire and the Snowy Mountains region
Roundup was down due to bad weather leading up to the event.
2.6.1.2 Encourage event organisers to attend relevant workshops
Event organisers attend a workshop every two years
Workshops held No workshops held Not Progressing
0% Tourism Promotions Officer
2.6.1.3 Integrate promotion of significant events in the marketing campaigns for the Snowy Mountains region through Tourism Snowy Mountains
Significant events promoted
Events promoted Key events promoted during 2016
Completed 50% Tourism Promotions Officer
2.6.1.4 Promote open and regular communication between Tumbarumba Shire Council and Tourism Snowy Mountains to keep the right balance between expectations and resources for Marketing operations, and to ensure that the focus remains on engagement of the Tourism industry in destination marketing
Continue to promote touring routes; Snowy Valleys Way and Kosciuszko Alpine Way
Touring routes promoted Snowy Valleys Way promotion still underway - Kosciuszko Alpine Way no longer promoted specifically
Progressing 50% Tourism Promotions Officer
2.6.1.4 Promote open and regular communication between Tumbarumba Shire Council and Tourism Snowy Mountains to keep the right balance between expectations and resources for Marketing operations, and to ensure that the focus remains on engagement of the
Provide administrative/capacity funding to Tourism Snowy Mountains
Funding provided 2016 funding provided to TSM - Tumbarumba funding was halved during 2016
Completed 50% Tourism Promotions Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 100
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Tourism industry in destination marketing
2.6.1.4 Promote open and regular communication between Tumbarumba Shire Council and Tourism Snowy Mountains to keep the right balance between expectations and resources for Marketing operations, and to ensure that the focus remains on engagement of the Tourism industry in destination marketing
Request regular feedback from Tourism Snowy Mountains board
Feedback obtained TSM representative at Tourism Advisory Committee meetings during 2016
Completed 50% Tourism Promotions Officer
Continue to develop a visitor experience that celebrates and protects the culture, heritage and outstanding natural environment of the Tumbarumba area
Implement components of the Tumbarumba Shire Tourism Strategy related to developing a visitor experience that celebrates and protects the culture, heritage and outstanding natural environment of the Tumbarumba area
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.7.1.1 Support initiatives that encourage nature based activities
Encourage investment by industry in activities that provide opportunities to experience native flora and fauna and natural landscapes
Nature based activities held
No specific activities undertaken in reference to this during 2016, with exception to Council support for the Police Paddock development project
Progressing 50% Tourism Promotions Officer
Maintain the competitiveness of existing industries and enhance the attractiveness of the area to new industries, through the effective provision of road and transport infrastructure and utilities
Assist Aero Club with arrangements to establish a hangar and other facilities to support the Aero Club activities within Tumbarumba Shire
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.8.3.1 Operate airstrip in accordance with CAA regulations
Airfield operating within CAA regulations
Airstrip operating within guidelines
Airport is managed and operated in accordance with Council Policy and related airport regulations.
Progressing 80% Director of Tumbarumba Engineering Services
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 101
Improve roads in the Tumbarumba area through the successful implementation of the Council’s Asset Management Plan
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.8.4.2 Customer satisfaction surveys indicate an improvement in the community’s perception of the quality of the roads in Tumbarumba Shire.
Valuable community assets are accessible and maintained to an appropriate standard within budget
Assets maintained NDRRA declaration in October due to storm causing significant damage to Council assets. Maintenance undertaken to ensure still functional but rectification works not due until approval of submission.
Progressing 50% Senior Assets and Projects Manager
2.8.4.4 Implement and Asset condition inspection, reporting and maintenance regime for physical assets
Regime determined and implemented
Condition assessments implemented
Asset conditions undertaken post NDRRA declaration with damage data collected. Maintenance being programmed as budgets permit.
Progressing 65% Senior Assets and Projects Manager
2.8.4.5 Delivery of Council’s annual works program
Program complete on time and within budget limitations
Program complete Program underway with heavy patching and some reseal works completed. Roadworks programmed for completion by March, weather permitting.
Progressing 40% Senior Assets and Projects Manager
Manage crushing operations and Quarries to source good quality aggregates for Council works.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.8.5.1 Develop, adopt and implement Quarries Management Plan and operational plan
Implement management plan actions and operational plan requirements
Management plan actions implemented
No crushing this quarter minimal movement of materials
Completed 100% Operations Manager
2.8.5.2 Develop and maintain systems to comply with State Legislation and regulations
Legislation monitored and implemented
Legislation monitored and changes implemented
Continual monitoring operations
Completed 100% Operations Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 102
Develop a mechanism that will utilise e-mail to enable the community to be made aware of Council initiatives and other issues that impact on ratepayers
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2.8.7.3 Community informed of Council and other initiatives
Communication provided Information provided Effective communication with Ratepayers through the website, local paper and Facebook page.
Progressing 50% General Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 103
2016/2017 Review as at 31.12.2016 3: Sustainability of the Environment
The sustainability and enhancement of the environment will be a major priority in all aspects of social, community and economic development. Value water - promote uses and initiatives that ensure the needs of the community and industry are met in a sustainable manner
Support and where necessary, implement policies, procedures, programs and initiatives which ensure that the community and business value water, and ensure ongoing security of supply of quality water
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.1.1.3 Develop a drought management plan and integrated water cycle management strategy
Strategies Implemented within allocated timeframes
Management plan actions implemented
Plans have been completed and are current with the Dept. of water for approval.
Completed 100% Director of Tumbarumba Engineering Services
Provide potable water supply to the townships of Tumbarumba and Khancoban within standards as defined by the Australian Drinking Water Guidelines 2006.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.1.2.1 Prioritise construction and maintenance of infrastructure works as identified by the Asset Management system
Complete Asset management works within budget and in accordance with current service levels
Asset Management plan actions implemented
Construction underway in line with budget. Awaiting availability of suitably qualified plumber.
Progressing 20% Senior Assets and Projects Manager
3.1.2.2 Strategically plan the delivery of services to the developing and un-serviced areas in terms of budget restraints and through a risk management approach
Delivery plan of services complete
Services provided Potable water supplied within ADWG. No limit on water usage (water restrictions) implemented.
Progressing 40% Senior Assets and Projects Manager
3.1.2.3 Provide new service connections promptly
Provide all new connections within 14 days
Connections provided within 14 days
We aim to have all water connections done within 14 days of receiving receipt of payment. We have no outstanding connections pending.
Completed 100% Water and Wastewater Supervisor
3.1.2.4 Implement a preventative maintenance schedule for all critical water supply equipment
Preventative maintenance schedule complete
Preventative maintenance schedule complete
All water plant pumps and motors are serviced annually according to the MEX register held by workshop. They have been done for the year of
Completed 100% Water and Wastewater Supervisor
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 104
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
2016. Generally service regime is done towards the latter part of the year.
Ensure urban design, planning and building controls are sustainable and meet community needs
Implement urban design, planning and building controls are that are sustainable and meet community needs
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.2.1.1 Facilitate further development of residential land in Tumbarumba
Residential land identified Strategy developed No demand for new residential housing development at this time
Not Progressing
0% General Manager
Provision of an efficient and professional building and other development works, approval and inspection service.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.2.2.01 Monitor approval processing times with the aim of achieving best practice results
90% of approvals process meeting best practice guidelines
Approvals processed meeting best practice
Approvals process meeting best practice guidelines
Progressing 90% Senior Health and Building Surveyor
3.2.2.02 Process Construction certificate applications
Within 10 days certificates processed within 10 days
Assessment carried out when lodge with Council as required.
Progressing 100% Senior Health and Building Surveyor
3.2.2.03 Process applications for development consent
Within 40 days Applications processed within 40 days
Application are processed within 40 days where additional information is not required.
Progressing 100% Senior Health and Building Surveyor
3.2.2.04 Process applications for complying development
Within 10 days Applications processed within 10 days
Council has not received any CDC in reporting period.
Progressing 100% Senior Health and Building Surveyor
3.2.2.05 Inspect works and process Occupation certificates
In accordance with procedure manual
Occupation certificates processed
Inspect works and process Occupation certificates, ongoing as required.
Progressing 100% Senior Health and Building Surveyor
3.2.2.06 Process Building certificate applications
Within 5 days Building applications processed within 5 days
Process Building certificate applications and inspections, carried out as required.
Completed 100% Senior Health and Building Surveyor
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 105
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.2.2.07 Monitor compliance with the EPA Act and Regulations
Implement changes as required
Changes implemented Changes are implemented as they are introduced
Progressing 50% Director of Environmental Services
3.2.2.08 Maintain statutory planning instruments (LEP), Development control plans and policies
Community satisfaction with Council’s planning >80%
Higher than 80% approval rate maintained
No complaints received in this reporting period
Progressing 50% Director of Environmental Services
3.2.2.09 Implementation of Asset Management Plans for Buildings and other structures to ensure the sustainability of the community’s infrastructure
Assets plans for Buildings and other Structures implemented
Council Offices - External facade painting complete
Quotes being sourced Quotes being sourced Asbestos has been removed. Building removed in March Quotes being sourced Quotes being sourced Completed Completed Quotes being sourced Completed Quotes being sourced
Progressing 40% Senior Health and Building Surveyor
Council Offices - Installation of earth leakage power socket for emergency power supply complete
Council Chambers - Removal of Asbestos outbuildings complete and sewer replaced
Carcoola - Dishwasher replaced and old dishwasher installed at RSL Hall
Carcoola - Shade structure installed on deck
Carcoola - Replacement of lighting with LED lighting complete
Council dwelling - Gaylard St - Installation of wood heater complete
Roth’s Corner Medical centre - Installation of new carpet complete
Roth’s Corner Medical Centre - Relocation of heater unit complete
Roth’s Corner Medical Centre - Plaster arrestor installed in Dentist wash=up room
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 106
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
Roth’s Corner Medical Centre - Construction of Air lock complete and Solar Panels installed
Quotes being sourced Progressing Progressing Completed Completed Quotes being sourced Quotes being sourced Underway Underway Quotes being sourced
Tumbarumba Caravan Park - Old amenity block demolished and new amenity block constructed
Tumbarumba Caravan Park - Improvement plan actions complete
RTC - Roller doors installed on Playgroup shed
RTC/Visitor Information Centre - New LED display lights installed
RTC - External facade painting complete
Rotary Place - Retaining wall complete
Khancoban Sewer Treatment Plant - Lighting upgrade, ceiling replacement and painting complete
Khancoban Water Treatment Plant - External painting complete
Khancoban Office/Workshop - New guttering installed and external painting complete
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 107
The commercial advantage of the area which is based on an abundance of softwood will be maintained through sustainable practices
Promote effective policy and practices which ensure that the needs of the softwood industry are met in a sustainable manner.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.3.1.1 Monitor Softwood Industry and implement actions as required by changes within the industry
Industry changes monitored
Changes implemented Changes monitored through Softwoods Working Group
Progressing 50% Economic Development and Special Projects Officer
Proactively manage the land, addressing key issues including those related to bio-diversity, management of feral animals, bushfire management, flood mitigation, water quality, and weed management in a sustainable manner
Proactively manage the land, addressing key issues including those related to bio-diversity, management of feral animals, bushfire management, flood mitigation, water quality, and weed management in a sustainable manner
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.4.1.02 Maintain close alliance with South West Waste to assure Council dumping arrangements
Close alliance maintained Alliance maintained Close working relationship with SWRWG maintained
Progressing 50% Director of Environmental Services
3.4.1.04 Waste services are provided effectively and environmentally sustainable waste management practices are promoted. Ensure waste collection depots are managed in accordance with EPA regulations
Provide a weekly garbage collection service with pick up on the days advertised
Weekly waste collection maintained
Weekly garbage service provided
Progressing 50% Director of Environmental Services
3.4.1.04 Waste services are provided effectively and environmentally sustainable waste management practices are promoted. Ensure waste collection depots are managed in accordance with EPA regulations
Provide Kerbside recycling collection service to Rosewood, Tumbarumba, Khancoban and Jingellic
Kerbside collection maintained
Service provided Progressing 50% Director of Environmental Services
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 108
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.4.1.04 Waste services are provided effectively and environmentally sustainable waste management practices are promoted. Ensure waste collection depots are managed in accordance with EPA regulations
% of contamination in recycle bins not greater than 10%
Contamination maintained below 10%
Council is actively monitoring and enforcing contamination levels
Progressing 50% Town Services Supervisor and Ranger
3.4.1.04 Waste services are provided effectively and environmentally sustainable waste management practices are promoted. Ensure waste collection depots are managed in accordance with EPA regulations
User satisfaction with services >75%
User satisfaction maintained
Achieved Completed 100% Town Services Supervisor and Ranger
3.4.1.04 Waste services are provided effectively and environmentally sustainable waste management practices are promoted. Ensure waste collection depots are managed in accordance with EPA regulations
Promote drum muster program annually
Drum Muster promoted Drum muster completed Completed 100% Trainee Health and Building Surveyor
3.4.1.04 Waste services are provided effectively and environmentally sustainable waste management practices are promoted. Ensure waste collection depots are managed in accordance with EPA regulations
Tumbarumba waste transfer station managed to meet EPA regulations
EPA regulations implemented
Completed Completed 100% Town Services Supervisor and Ranger
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 109
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.4.1.04 Waste services are provided effectively and environmentally sustainable waste management practices are promoted. Ensure waste collection depots are managed in accordance with EPA regulations
Resources recovered from domestic waste is greater than 50%
Resources recovered Resource Recovery Centre completed and operational
Completed 100% Town Services Supervisor and Ranger
3.4.1.04 Waste services are provided effectively and environmentally sustainable waste management practices are promoted. Ensure waste collection depots are managed in accordance with EPA regulations
Deliver an acceptable standard of street cleanliness
Street cleanliness maintained
Deliver an acceptable standard of street cleanliness with minimum complaints.
Completed 100% Town Services Supervisor and Ranger
3.4.1.14 Provide ancillary resource recovery for green waste, e-waste and hazardous waste
Green waste, e-waste and hazardous waste facilities available
Facilities available Facilities are available at Tumbarumba Waste Transfer Station
Progressing 50% Director of Environmental Services
Reduce the impact and numbers of noxious weeds on Council controlled land and private property
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.4.2.1 Submit grant applications and completed weed control plans to NSW Agriculture
Grant application submitted
Applications submitted No grant applications submitted. WAP funding in progress.
Completed 100% Noxious Weeds Officer
3.4.2.2 Conduct property inspections and other weed identification for private landholders
Inspections conducted Inspections complete Inspections carried out on Council controlled land. Notification letters sent to problem private landholders requesting to contact Council to organise on property inspection.
Completed 100% Noxious Weeds Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 110
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.4.2.3 Undertake annual weed spraying program within budget limitations using Best Practice methods
Weed spraying program 95% complete
Program 95% complete Weed spraying program still in progress.
Progressing 85% Noxious Weeds Officer
3.4.2.4 Participate in Regional working group meetings
Attendance at 80% of Regional meetings and actions under the Regional weed strategy for which Council is responsible completed annually
Meetings attended remain at 80%
Attendance at WAP Meetings. Regional weeds delegate to be reviewed.
Completed 100% Noxious Weeds Officer
Develop and implement bushfire protection programs and lobby for better standards
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.4.3.1 Work with Rural Fire Service to better align bush fire management with ecological standards
Bush Fire Management better aligned with ecological standards
Ecological standards maintained
Ecological standards are aligned with Bush Fire Risk Management Plan when conducting hazard control burns
Progressing 50% Director of Environmental Services
3.4.3.2 Contribute to the implementation and review of the Bush Fire Management Plan
80% of Council’s actions under the Bush Fire Management Plan completed on time
Bush Fire Management Plan actions implemented
No specific actions assigned to Council in the management plan
Not Progressing
0% Director of Financial Services
Maintain and enhance biodiversity on public and private land
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.4.4.1 Roadside Vegetation Management in conjunction with other stakeholders
Apply for relevant grants when available
Grant applications submitted
No new grants available for roadside vegetation identified
Completed 100% Noxious Weeds Officer
3.4.4.1 Roadside Vegetation Management in conjunction with other stakeholders
Implement Roadside Vegetation Management Plan
Management plan actions implemented
Roadside vegetation management plan in place.
Completed 100% Noxious Weeds Officer
3.4.4.3 Implementation of weed control, Councils roadside
Undertake assessment and maintenance of trees
Assessments complete Implementation of weed control, Councils roadside
Progressing 70% Town Services Supervisor and Ranger
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 111
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
vegetation and tree management programs
on public lands (Parks, Gardens and Reserves)
vegetation and tree management programs
Ensure the health and safety of the Environment is protected
Provide appropriate services for the collection and disposal of domestic and commercial waste
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
3.5.1.1 Promote and participate in the Drum Muster program
Conduct annual drum muster program
Drum Muster program complete
Drum Muster carried out in Q1. No drum muster carried out in Q2
Completed 100% Trainee Health and Building Surveyor
3.5.1.2 Operate waste disposal depots in accordance with EPA guidelines
100% compliance with EPA guidelines
Guidelines implemented Council endeavours to meet EPA standards at all times
Progressing 50% Director of Environmental Services
3.5.1.3 Impose fines for illegal or inappropriate dumping
Fines issued as required Fines issued Fines issued when required
Completed 100% Town Services Supervisor and Ranger
3.5.1.4 Review operation and cost of waste transfer station
Review conducted and reported to Council
Review complete Review of Waste metrics to be conducted by the Snowy Valleys Council with a view to harmonise charges
Progressing 30% Director of Environmental Services
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 112
2016/2017 Review as at 31.12.2016 4: Action through Leadership
The community’s vision for the future will be realised through effective leadership and governance Develop a cohesive community structure by capacity building, engagement of the community and participation
Implement those elements that develop capacity through self-help and participation that will lead to a cohesive community structure and engagement of the community
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.1.1.1 Help community groups to help themselves
Assist community groups in preparing grant applications for community programmes
Information provided Community groups are encouraged to seek assistance through Council staff in preparation of grant applications to support community programs.
Progressing 95% Community Services and Grants Officer
4.1.1.1 Help community groups to help themselves
Strengthen one on one relationship with community group representatives in the Shire to develop a good working knowledge of the groups’ needs and how Council can assist them in meeting their goals
Relationships strengthened
Council has strengthen the relationship with the community through the extensive community meetings that have been held over the last six months. Facilitator Chris Le Marshall has encouraged the community to engage and increase their level of input
Progressing 50% Economic Development and Special Projects Officer
Support local champions as they progress initiatives that add to our communities
Implement those elements in Tumbarumba Shire Council’s Community Social Plan (CSP) that support local champions as they progress initiatives that add to their communities
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.2.1.1 Encourage and support groups that offer progress initiatives that add to our community
Groups offer support from Council
Support provided Support provided as required
Progressing 50% General Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 113
Develop younger leaders through effective leadership programmes
Develop young leaders through effective leadership programs
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.3.1.1 A ‘Young Leaders’ programme developed and supported
Young Leaders’ programme developed and successfully implemented
Program implemented Through Youth Council young leaders are encouraged and guided. Many young leaders have emerged through "Young Leaders" programs being implemented.
Progressing 80% Community Services and Grants Officer
4.3.1.2 Investigate the need for a youth worker
Continue support for the Youth Group
Support provided Council continues to support Youth Council and encourages youth to become more active within the Shire.
Progressing 90% Community Services and Grants Officer
4.3.1.3 Investigate the establishment of Youth centre or gymnasium
Encourage youth to become more active within the shire
Youth Centre established Throughout the year young people, through Youth Council, have been involved in many community events such as Youth Week; school holiday activities; forums; competitions; leadership programs: Australia Day; Christmas Carnival and more. Members of Youth Council regularly visit the aged care facilities, help out at events; combine with other Youth Councils and generally are becoming more involved.
Progressing 80% Community Services and Grants Officer
4.3.1.6 Over a decade, a significant improvement in the number of community leaders active within the Shire
Community leaders are more active
Leaders active Within Youth Council young leaders continue to develop through youth related activities such as school holiday activities; Youth Week; forums; fund raising events and other
Progressing 75% Community Services and Grants Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 114
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
measures pertaining to youth.
Ensure ongoing high levels of governance in local government, through the implementation of an effective Councillor Succession plan
Ensure ongoing high levels of governance in local government, through the implementation of an effective Councillor Succession plan
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.4.1.1 Develop and implement Councillor training program to provide an on-going program of development for Councillors
All Councillors to complete one development program annually
Development programs completed
No longer required as we don't have Councillors
Completed 100% Executive Assistant
4.4.1.1. Ensure that Councillors have access to relevant information, support networking events, forums and seminars
Information provided to elected members
Information provided No elected members at this stage as we are governed by an Administrator until September 2017
Completed 100% Executive Assistant
Engage at all levels - internationally, nationally, at a state level, regionally and locally
Share ideas and resources with other Councils’ bodies, authorities at regional, state and national level, to deliver best practice lifestyle opportunities.
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.5.1.1 Continue resource sharing with adjoining councils
Opportunities continually explored
Resource sharing implemented
In concert with the Merger implementation Council is constantly in consultation with other government bodies to determine the best lifestyle opportunities.
Progressing 55% General Manager
4.5.1.2 Monitor strategic actions identified through the 2036 initiatives and implement actions as required
2036 initiatives monitored Initiatives monitored Actins from the Destination 2036 action plan have either been completed, disbanded or are in progress for completion
Progressing 90% General Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 115
Effectively influence key decision-makers to ensure outcomes that are optimal for the Tumbarumba community
Effectively influence key decision-makers to ensure outcomes that are optimal for the Tumbarumba community
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.6.1.1 Engage Focus group in community consultation process
Meetings with Focus group held and review complete
Focus group meetings held
No Focus group meetings will be held in this period due to the large number of community consultation meetings being conducted due to the proclamation of the Snowy Valleys Council
Not Progressing
0% Corporate Support Officer
Effectively and efficiently provide essential local government services through a Council that engages the community and acts in a timely and innovative manner
Effectively and efficiently implement the Community Strategic Plan, Resourcing Strategy, Delivery and Operational Plans
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.1.1 Implement, monitor and report on Council’s IPR suite of reports
Six monthly reports provided to Council
Reports provided to Council
Report for the period ending 31 December 2016 will be presented to the February Council meeting
Progressing 50% Corporate Support Officer
4.7.1.1 Implement, monitor and report on Council’s IPR suite of reports
Actions from plans implemented
Actions implementation complete
Progress monitored and reported to Council
Progressing 50% Corporate Support Officer
Engage committed and skilled staff operating in a professional and cohesive organisational environment
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.2.1 Provide a safe and healthy workplace for employees
Complete training program as identified by training plan
Training plan complete Training made available to staff as required to comply with legislative requirements. Now working with Tammy Mellen to provide courses to all staff across both ends of Council area.
Progressing 80% Human Resources Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 116
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.2.1 Provide a safe and healthy workplace for employees
Review WHS audit schedule and implement actions
WHS audit actions complete
Will be part of the new WHS process for Snowy Valleys Council
Not Progressing
0% Human Resources Officer
4.7.2.1 Provide a safe and healthy workplace for employees
Provide immunisations to employees as identified in position descriptions
Immunisations provided Immunisation provided as per employment requirements
Progressing 50% Human Resources Officer
4.7.2.1 Provide a safe and healthy workplace for employees
Provide annual Flu injections for permanent employees and long term casuals
Flu Vax program complete Flu vaccinations made available to all staff through Roth's Corner Medical Centre
Completed 100% Human Resources Officer
4.7.2.6 Implement the Human Resources Plan including training plan, competency statements, position descriptions, staff reviews, recruitment and Workplace Health Safety legislation
Human Resources Strategy Plan actions implemented
HR strategies will be amended for Snowy Valleys Council and implemented as part of the Merger Implementation process
Not Progressing
0% Human Resources Officer
4.7.2.7 Continue to monitor Workplace Health and Safety in the workplace
Improve incident reporting and investigation procedures to assist in achieving a 5% reduction in workplace lost time injury
5% improvement in LTI reported
No reduction achieved Progressing 50% Human Resources Officer
4.7.2.7 Continue to monitor Workplace Health and Safety in the workplace
Conduct at least six (6) workplace inspection audits annually
Complete workplace inspections and provide reports
No workplace inspections conducted
Not Progressing
0% Human Resources Officer
4.7.2.7 Continue to monitor Workplace Health and Safety in the workplace
WHS Management Plan is implemented and monitored
WHS action plan complete
WHS in the workplace will be reviewed and a new process decided for the Snowy Valleys Council
Not Progressing
0% Human Resources Officer
4.7.2.7 Continue to monitor Workplace Health and Safety in the workplace
Meetings are held quarterly and all identified actions are complete within nominated timeframes
Meetings are held quarterly
No meetings held in this financial year
Not Progressing
0% Human Resources Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 117
Supply Council and the community with high quality administrative, financial and general support services whilst meeting associated statutory requirements
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Drontal tablets are available from Council Office for purchase by members of the community
Service provided Dog worming tablets are available from Council Office for purchase by members of the community. Cost is $3.30 per tablet.
Completed 50% Customer Service Team leader
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Review, document and implement procedures
Procedures implemented Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Progressing 90% Town Services Supervisor and Ranger
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Register and identify companion animals as required by legislation
Registrations complete Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Completed 100% Town Services Supervisor and Ranger
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Control companion animals within resources
Animal control implemented
Control companion animals within resources
Progressing 90% Town Services Supervisor and Ranger
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Companion animal complaints investigated within 7 days
Complaints investigated within 7 days
Companion animal complaints investigated when complaint has been entered into the system
Completed 100% Town Services Supervisor and Ranger
4.7.3.01 Companion animal education and management is provided to the community while
Identification and lifetime registration applications processed
Applications processed Identification and lifetime registration are processed when a companion animal has been seized
Progressing 90% Town Services Supervisor and Ranger
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 118
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
ensuring statutory compliance with the Companion Animals Act
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Outstanding registrations processed as per resubmit schedule as per Companion animals Act
Outstanding registrations processed
Companion animal education and management is provided to the community while ensuring statutory compliance within the Companion Animals Act & regulations.
Completed 100% Town Services Supervisor and Ranger
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Annual dangerous dog declaration inspections undertaken
Inspections complete Dangerous dog declaration inspections undertaken when required.
Completed 100% Town Services Supervisor and Ranger
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Dangerous dog attacks investigated and actioned within 24 hours of notification
Investigations undertaken and recorded within 24 hours
Dangerous dog attacks are investigated as soon as they are lodged with Council or within 24 hours of notification.
Completed 100% Town Services Supervisor and Ranger
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Council’s companion animals impounding functions and facility operated in accordance with legislative requirements
Compliance achieved Council’s companion animals impounding kennels (with new ones being erected) and facility operated in accordance with legislative requirements.
Completed 100% Town Services Supervisor and Ranger
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Hold 1 (one) education activity for companion animals annually
Education program held Not being carried out. However ongoing Companion animal education and management is provided to the community ensuring statutory compliance process with the Companion Animals Act
Completed 100% Town Services Supervisor and Ranger
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 119
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.3.01 Companion animal education and management is provided to the community while ensuring statutory compliance with the Companion Animals Act
Mandatory reports submitted to DLG as required by the Companion Animals Act and the Local Government Act
Reports submitted Mandatory reports submitted to DLG as required by the Companion Animals Act and the Local Government Act
Completed 100% Town Services Supervisor and Ranger
4.7.3.14 Compliance with reporting requirements of the Local Government Act in accordance with meeting statutory requirements:- Prepare Annual Operational Plans and budget
Budget and Revenue Policy complete by May Council meeting annually
Reports prepared for May meeting
Council's annual budget and revenue policy was completed and presented to the May Council meeting for adoption at the June Council meeting
Completed 100% Finance Manager
4.7.3.14 Compliance with reporting requirements of the Local Government Act in accordance with meeting statutory requirements:- Prepare Annual Operational Plans and budget
Operational Plan developed and presented to May Council meeting
Reports prepared for May meeting
Plan adopted for 2016/2017
Completed 100% Corporate Support Officer
4.7.3.15 Compliance with reporting requirements of the Local Government Act in accordance with meeting statutory requirements:- Prepare quarterly reviews and provide to Council
Quarterly budget reviews presented to Council on the budget in the operational plan (except the June Quarter)
Reports presented to Council
Quarterly budget reviews are presented to Council as required by the Local Government Act.
Completed 100% Finance Manager
4.7.3.17 Compliance with reporting requirements of the Local Government Act in accordance with meeting statutory requirements:- The requirements of the superannuation legislation are met
Compliance with Superannuation legislation
Compliance achieved Superannuation is completed either on fortnightly or monthly basis as required.
Completed 100% Finance Manager
4.7.3.18 Information is provided to Council and the community in a timely
Business Papers are distributed three (3) days prior to meeting
Business Papers delivered within timeframe
Business papers are distributed and available
Completed 100% Executive Assistant
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 120
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
manner:- Prepare and distribute Council Business Papers
the week before the Council meeting
4.7.3.19 Information is provided to Council and the community in a timely manner:- Council minutes are available following a meeting
Within 5 working days Minutes provided within 5 working days
draft Council meeting minutes are available the week following the Council meeting
Completed 100% Executive Assistant
4.7.3.22 Customer Service is prompt and courteous:- Action complaints and action requests against Council’s complaint Management procedures
100% of complaints and action request actioned within requirements of Council’s Policy and Procedure
100% actioned within requirements of Council policy
Outstanding actions are still in progress
Progressing 85% Records Officer
4.7.3.23 Customer Service is prompt and courteous:- Respond to correspondence within 10 days of receipt
80% of correspondence actioned within 10 days of receipt and 100% within 30 days
80% of correspondence actioned within 10 day and 100% of correspondence actioned within 30 days
Action sign offs are still progressing
Progressing 75% Records Officer
4.7.3.24 Customer Service is prompt and courteous:- Enhance records management support and Compliance
Records Management statutory compliance, risk assessed and reported
Compliance achieved Records Management compliance is currently being maintained. Further improvement to software have been installed. Working with Albury City Council to develop Audit process.
Progressing 50% Corporate Support Officer
4.7.3.25 Customer Service is prompt and courteous:- Provide Information management systems at agreed service levels
State Records Act compliance
100% compliance with State Records Act
Records Management compliance is currently being maintained. Further improvement to software have been installed. Working with Albury City Council to develop Audit process.
Progressing 50% Corporate Support Officer
4.7.3.26 Plant replacement program reviewed and updated
Asset plant replacement program identified implemented (CAP A1)
Replacement program complete
Plant replacements in progress. Plant 122 has been purchased
Progressing 40% Fleet Supervisor
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 121
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.3.28 Efficient planning and operation of Council’s plant to enable completion of the works program and the undertaking of available private works
Works operations reported to Council monthly
Reports presented to Council
No longer a requirement of the administrator.
Completed 100% Senior Assets and Projects Manager
4.7.3.29 Ensure compliance with the Government Information Public Access (GIPA) Act 2009
100% compliance with the Government Information Public Access (GIPPA) Act
Complete compliance with Government Information (Public Access) Act 2009 using the Compliance checklist for agencies produced by the Information commissioner
All GIPPA applications processed under the requirements of the Government Information (Public Access) Act. Reporting requirements are completed by Snowy Valleys Council.
Progressing 50% Corporate Support Officer
4.7.3.30 Deliver high quality services that meet the needs and expectations of the community and other stakeholders
High quality service delivered at all times
High quality service provided
Services delivered within statutory requirements
Progressing 55% General Manager
4.7.3.30 Deliver high quality services that meet the needs and expectations of the community and other stakeholders
To establish an organisational culture that supports continual improvement, innovation and change to meet community and other stakeholders needs
Improvements implemented
Consultants have been engaged as part of the Merger Implementation process to establish a culture that meets the expectations of the community and other stakeholders
Progressing 50% General Manager
Implement Best Practice governance standards
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.4.1 Review Council Delegation register
Delegation manual reviewed and updated
Delegation manual reviewed
Delegations are currently being reviewed by Kell Moore for the Snowy Valleys Council
Progressing 50% Corporate Support Officer
4.7.4.1 Convene Internal Audit committee
Meetings are held quarterly and all identified actions are complete within nominated timeframes
Quarterly meetings held New Internal Audit committee appointed for Snowy Valleys Council. Meetings are being held quarterly.
Completed 100% Corporate Support Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 122
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.4.1 Review Council Policy Review Council Policy Manual
Policy Manual reviewed Policy review to commence in January 2017
Progressing 5% Corporate Support Officer
4.7.4.2 Internal Audit reviews conducted as required by the Internal Audit Activity Plan
Reports produced identifying areas of risk and presented to the Internal Audit Committee
Reports presented to Internal Audit committee
Snowy Valleys Council held a workshop with Johnsons MME to develop an Internal Risk Assessment and Internal Audit Plan. The first Internal Audit Activity review on Procurement is underway.
Progressing 50% Corporate Support Officer
4.7.4.3 Develop an Information and Communication Technology Strategic Plan
Information and Communication Technology strategic plan developed and implemented
Strategic plan actions implemented
Plan to be developed in conjunction with installation of new technology for Snowy Valleys Council
Not Progressing
0% Director of Financial Services
Ensure Council’s finances are managed in an effective and equitable manner to provide for the long term sustainability of the Council
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.5.1 Provide financial support for community organisations and groups in accordance with s356 of the Local Government Act in accordance with Council Policy and Procedure
Donations and Financial assistance provided in accordance with Council policy.
Donations and financial assistance provided
Donations and financial assistance is provided to community organisations in accordance with s356 of the Local Government Act and Council's policy.
Completed 100% Finance Manager
4.7.5.2 Ensure sufficient liquidity is maintained to enable delivery of services and programs in the Delivery Program
Regular reviews of progress of Delivery Program with six monthly reporting on progress to Council
Review reports provided to Council at six monthly intervals
Achieved as t 31 December 2016 with report going to February 2017 Council meeting
Progressing 50% Corporate Support Officer
4.7.5.3 Prepare annual financial statements
Statement submitted to DLG annually within statutory timeframe
Statements submitted Council's Annual Financial Statements are audited and submitted to the Office of Local Government within the required timeframe.
Completed 100% Finance Manager
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 123
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.5.4 Maximise Council’s investments income within policy guidelines and report monthly to Council
Monthly investment reports presented to Council
Report submitted to Council
Council's investments are reported to Council on a monthly basis. Council's investments are invested within the policy guidelines.
Completed 100% Finance Manager
4.7.5.5 Manage the level of outstanding debts to Council
Maintain Council’s rate collections to a percentage of at least 95%
Rate collection reported As this is the midpoint collections are at 59.03% and it is anticipated by the end of the reporting period that the collection percentage will be higher, as we have only finalised two out of four instalments.
Progressing 50% Rates and Finance Assistant
Minimise Council’s level of exposure to risk
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.6.1 Ensure that Council’s Business Continuity Plan is accurate and up to date and relevant staff are aware of their responsibilities
Annual test drill completed Test drill conducted No test drill conducted in this quarter
Progressing 50% Director of Financial Services
4.7.6.3 Convene meetings of the Risk Management committee
Quarterly meetings of the Risk Management committee are held
Quarterly meetings held Final Risk Management committee meetings have been held for both the former Tumbarumba and Tumut Shire Councils. The first meeting of the Snowy Valleys Council Risk Management Committee is being held on 21st February 2017.
Progressing 50% Corporate Support Officer
4.7.6.4 Develop Risk Management Action plan to comply with Statewide insurance bonus
Risk Management action plan developed and actioned
Actions complete This will be implemented as a priority by the new Risk Management committee in 2017
Not Progressing
0% Corporate Support Officer
Snowy Valleys Council Thursday 23 February 2017
8.3 Attachment 2 Page 124
DP Action Code
Delivery Outcome Action Performance Measure Comment Status Progress Responsibility
4.7.6.5 Develop and implement a corporate risk management register
Corporate risk register in place and user friendly
Register updated Risk Register updated as required.
Progressing 50% Corporate Support Officer
4.7.6.6 Monitor Council’s insurable risks and renewals
Insurance renewals completed by May 31 annually
Renewals complete Snowy Valleys Council insurance policies were in place by 30 June 2016
Completed 100% Corporate Support Officer
4.7.6.6 Monitor Council’s insurable risks and renewals
Establish Best Practice procedures for Plant/Fleet incident management with the aim to minimise the likelihood and consequence of harm
Procedures will reviewed by new risk management committee
Not Progressing
0% Corporate Support Officer
4.7.6.7 Continuation of volunteer and s355 Committee management and induction process
Ensure committee volunteers compliance with induction process
Volunteers compliant New volunteers are requested to complete the online induction developed by the former Tumut Shire Council. Forms are stored in TRIM and register of volunteers updated.
Progressing 50% Corporate Support Officer