with Lisa Ann Landry

Lisaa.Landry@yahoo.comhttp://twitter.com/LisaaLandry

http://www.linkedin.com/in/lisaalandryhttp://www.facebook.com/LisaaLandry

602-793-9071

with Lisa Ann Landry

Lisaa.Landry@yahoo.comhttp://twitter.com/LisaaLandry

http://www.linkedin.com/in/lisaalandryhttp://www.facebook.com/LisaaLandry

602-793-9071

ObjectivesObjectives

SELF Personality Styles The Saloon Zoo – Characteristics of the Saloon Zoo CharactersDealing with the one that works your nerves

Law of Expectation – Closing

SELF Personality Styles The Saloon Zoo – Characteristics of the Saloon Zoo CharactersDealing with the one that works your nerves

Law of Expectation – Closing

ObjectivesObjectives

Law of Attraction – What you think about You Bring AboutThe Energy of What you say to yourselfSaying Positive Affirmations Positive Affirmations - ExerciseDealing with Emotions

Law of Attraction – What you think about You Bring AboutThe Energy of What you say to yourselfSaying Positive Affirmations Positive Affirmations - ExerciseDealing with Emotions

Take ActionTake Action

If you always do…….

If you always do…….

EMITLNational Seminars Group

Analyzing Personality Styles&

Recognizing Your Own

Analyzing Personality Styles&

Recognizing Your Own

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0 1 2 3 4 5 6 7 8 9 10

Passive

Aggressive

GET IT RIGHT

GET IT DONE

GET ALONG

GET APPRECIATED

Magnify Your Personal PowerMagnify Your Personal Power

Indirect People (F)Cautious in approach to risk, decision making & changeSlow-paced, low-key, often even meekTentativeAvoids conflict Low profile, reserved & gentle. Handshakes are gentle; speak at a slower pace & lower volume than direct people.

Indirect People (F)Cautious in approach to risk, decision making & changeSlow-paced, low-key, often even meekTentativeAvoids conflict Low profile, reserved & gentle. Handshakes are gentle; speak at a slower pace & lower volume than direct people.

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Magnify Your Personal PowerMagnify Your Personal Power

Supporting People (L)Emotionally open; animated facial expressions & physical gestures.Comfortable expressing joy, sadness & other emotions quickly & unabashedly to almost anyone.Maintain closer physical proximity .Informal; prefer relaxed, warm relationships.Enjoy loose, amusing Prefer unstructured time & are seldom disturbed when other people waste their time.

Supporting People (L)Emotionally open; animated facial expressions & physical gestures.Comfortable expressing joy, sadness & other emotions quickly & unabashedly to almost anyone.Maintain closer physical proximity .Informal; prefer relaxed, warm relationships.Enjoy loose, amusing Prefer unstructured time & are seldom disturbed when other people waste their time.

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Magnify Your Personal PowerMagnify Your Personal Power

Controlling People (E)Emotionally reserved More physically rigid & less expressive. Guarded physically, mentally & emotionally. Task-oriented; dislike digression from their agendas.Fact-oriented decision makers; Prefer working alone & put little value on opinions & feelings.More comfortable operating in an intellectual mode.Champions of time management

Controlling People (E)Emotionally reserved More physically rigid & less expressive. Guarded physically, mentally & emotionally. Task-oriented; dislike digression from their agendas.Fact-oriented decision makers; Prefer working alone & put little value on opinions & feelings.More comfortable operating in an intellectual mode.Champions of time management

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Magnify Your Personal PowerMagnify Your Personal Power

Direct People (S)Fast-paced, assertive, take-chargeForceful, Type A:OutspokenCompetitiveConfident Thrive on accomplishments; not overly concerned with rules & policiesInclined to think, “It’s easier to beg forgiveness than to seek permission.”Tend to speak quickly in loud, aggressive tones & present a bold visual appearance

Direct People (S)Fast-paced, assertive, take-chargeForceful, Type A:OutspokenCompetitiveConfident Thrive on accomplishments; not overly concerned with rules & policiesInclined to think, “It’s easier to beg forgiveness than to seek permission.”Tend to speak quickly in loud, aggressive tones & present a bold visual appearance

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LimitationsLimitationsS

PushyIntimidatingOverbearing

RestlessImpatient

ManipulativeAbrasiveReactive

Dominating

EDogmaticStubborn

RigidUnapproachable

DistantCritical

Insensitive

LToo other-oriented

IndecisiveImpracticalVulnerable

HesitantSubjective

FSlow to get things done

PerfectionistWithdrawn

DullSullen

ShyPassive

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StrengthsStrengthsS

PersuasiveRisk-taker

CompetitivePursues change

ConfidentSocially skilled

InspiringOpenDirect

Outgoing

EPracticalOrderly

Very directSelf-determined

OrganizedTraditional

Goal-orientedDependableEconomicalAmbitious

TrustingSensitive

Good listenerGood friendLikes varietyGregariousPeacemaker

LTeam-oriented

CaringDevoted

EnthusiasticHelpful

Accessible

FExactingThorough

FactualReserved

Meticulous

PracticalCalmHigh standardsRisk-avoider

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Turn-OnsTurn-OnsS

AttentionAchievementRecognitionAdventureExcitementSpontaneity

EControl

ResponsibilityMasteryLoyalty

Fast pace

LPopularityClosenessAffirmationKindness

Caring

FPerfectionAutonomy

ConsistencyPractical

Information

Turn-OffsTurn-Offs

SLack of enthusiasm

WaitingIndecisionConvention

EAmbiguityIrreverence

LazinessShowing emotions

LInsensitivityDissensionInsincerityEgotism

FOver-

assertivenessCarelessness

ArroganceFakes

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AFFILIATIVE

AFFILIATIVE

DIRECTIVE

Adapting Difficult PeopleAdapting Difficult People

To adapt to S an F needs to increase directness of communications by:

Speaking at a faster paceInitiating conversations & decisionsGiving recommendations & not asking for opinionsUsing direct statements rather than roundabout questionsCommunicating with a strong, confident voiceChallenging & tactfully disagreeing when appropriateFacing conflict openly but not initiating it

Increasing eye contact

To adapt to S an F needs to increase directness of communications by:

Speaking at a faster paceInitiating conversations & decisionsGiving recommendations & not asking for opinionsUsing direct statements rather than roundabout questionsCommunicating with a strong, confident voiceChallenging & tactfully disagreeing when appropriateFacing conflict openly but not initiating it

Increasing eye contact Page 7

Adapting to Difficult PeopleAdapting to Difficult People To adapt to F an S needs to increase the indirectness of communication by:

Talking & making decisions more slowlySeeking & acknowledging the opinions of othersSharing decision-making & leadershipShowing less energy; being more “mellow” not interruptingProviding pauses to allow the other person to speakRefraining from criticizing, challenging or acting pushyChoosing words carefully when disagreeing

To adapt to F an S needs to increase the indirectness of communication by:

Talking & making decisions more slowlySeeking & acknowledging the opinions of othersSharing decision-making & leadershipShowing less energy; being more “mellow” not interruptingProviding pauses to allow the other person to speakRefraining from criticizing, challenging or acting pushyChoosing words carefully when disagreeing

Page 7

Adapting to Difficult PeopleAdapting to Difficult People To adapt to L an E needs to increase the supportiveness of communication by:

Sharing your feelings & letting your emotions showResponding to the expression of others’ feelingsPaying personal complimentsTaking time to develop the relationshipUsing friendly languageCommunicating more, loosening up & standing closerBeing willing to digress from the agenda, going with the flow

To adapt to L an E needs to increase the supportiveness of communication by:

Sharing your feelings & letting your emotions showResponding to the expression of others’ feelingsPaying personal complimentsTaking time to develop the relationshipUsing friendly languageCommunicating more, loosening up & standing closerBeing willing to digress from the agenda, going with the flow

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Adapting to Difficult PeopleAdapting to Difficult People

To adapt to E an L needs to increase controlling aspect of communication by:

Getting right to the task or the bottom lineMaintaining more of a logical, factual orientationKeeping to the agendaLeaving when the work is done; not wasting timeNot initiating physical contactDownplaying enthusiasm & body movementUsing business-like language

To adapt to E an L needs to increase controlling aspect of communication by:

Getting right to the task or the bottom lineMaintaining more of a logical, factual orientationKeeping to the agendaLeaving when the work is done; not wasting timeNot initiating physical contactDownplaying enthusiasm & body movementUsing business-like language

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Energy MagnetEnergy Magnet

Law of attractionsLaw of attractions

Positive Self-TalkPositive Self-Talk

Positive AffirmationsI amPositive tensePresent tense“ing” verb Feeling wordBriefAbout you combined with a visual

Positive AffirmationsI amPositive tensePresent tense“ing” verb Feeling wordBriefAbout you combined with a visual

PositivityPositivity

Positive people cognitively process more efficiently and more appropriately. If you’re in a negative mood, a fair amount of processing is going to that mood. When you're in a positive mood, you’re more open to taking in information and handling it effectively.

— Sigal Barsade, Wharton School of Management

Positive people cognitively process more efficiently and more appropriately. If you’re in a negative mood, a fair amount of processing is going to that mood. When you're in a positive mood, you’re more open to taking in information and handling it effectively.

— Sigal Barsade, Wharton School of Management

Motivation and InspirationMotivation and Inspiration

Motivation and inspiration energize people, not by pushing them in the right direction as control mechanisms, but by satisfying basic human needs for achievement, a sense of belonging, a feeling of control over one’s life, and the ability to live up to one’s ideals.

— John Kotter, Harvard Business School

Motivation and inspiration energize people, not by pushing them in the right direction as control mechanisms, but by satisfying basic human needs for achievement, a sense of belonging, a feeling of control over one’s life, and the ability to live up to one’s ideals.

— John Kotter, Harvard Business School

Emotions Are Contagious …

Emotions Are Contagious …

… Spread the positivity virus! Exercise

… Spread the positivity virus! Exercise

Take ActionTake Action

What would you like to change or improve?

What’s the best tip you learned today?

What are three actions you can take right away to improve your process?

What would you like to change or improve?

What’s the best tip you learned today?

What are three actions you can take right away to improve your process?

Law of expectation Law of expectation