guide to the export readiness checklist - ausveg...in addition to completing the export readiness...

20
Guide to the Export Readiness Checklist This project is funded by Horticulture Australia Limited using the National Vegetable Levy with matched funds from the Australian Government.

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Page 1: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

Guide to the Export Readiness Checklist

This project is funded by Horticulture Australia Limited using the National Vegetable Levy with matched funds from the Australian Government

Are you Export ReadyThe Guide to the Export Readiness ChecklistExporting your vegetables does not need to be a daunting task The whole process can be made much simpler by understanding your own business goals your export opportunities and the relevant export requirements

After receiving an enquiry from an overseas customer you must ensure that ALL parts of your business are lsquoexport readyrsquo Having export sales does not necessarily mean that the correct foundation for a successful vegetable exporting business has been laidIf you are thinking about exporting vegetables you can use the Export Readiness Checklist as a tool to see if your business is export ready The Export Readiness Checklist can be downloaded at wwwausvegcomauexport

This Guide to the Export Readiness Checklist is here to assist you complete the Export Readiness Checklist and provide additional information to assist you to become export ready Each section of the Export Readiness Checklist has a corresponding section in the Guide to the Export Readiness Checklist Links to additional resources are also provided should you require further information or assistance

1 Your MotivationUnderstanding why you are exporting is important in determining if you are ready to complete this checklist If you are planning on incorporating exporting as a long-term operation you should continue with the checklist

Areyouplanningonexportingstrategically

Guide to Your Motivation

You must first understand your motivation for exporting vegetables before continuing to become lsquoexport readyrsquo You must decide how exporting will help you to achieve your long-term business goals For example if you export to sell an excess of vegetables in one season your approach will be different to if you consider export to be central to your future business In addition to completing the Export Readiness Checklist you should also prepare an export strategy to give your business the best chance of long-term vegetable export successDeveloping an export strategy for your business is an important part of being a successful exporter While the Export Readiness Checklist is not a strategy in itself many parts of the checklist should help inform your export strategy The key parts of an export strategy are outlined below

Steps in preparing an export strategy

Step 1Determine the role of export to your business

How does export fit into your long-term business goals

Step 2Understand your current capabilities

Do your current production practices support export activities

Step 3Market research

Have you identified and ranked potential export markets for your vegetables

Step 4Product export strategy

What channels and marketing will support your vegetable exports

Step 5Detailed action plan

Have you outlined what needs to be done by who and when

More information including an export strategy template is hosted on the AUSVEG website wwwausvegcomauexport

2 Your CompanyHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Company The role of vegetable export in your business

It is important to determine how export fits in your long-term business goals In order to complete this step you should review your current business but importantly you should also assess the potential that your business has to create additional value through export You may like to access professional advice to help with this assessment Typical questions you may ask yourself in relation to future export are

bull Are you seeking an increase in vegetable profit margins or sales volumebull Would you like to develop a broader customer base and access new vegetable marketsbull What competitive advantage might your business have in export marketsbull Would you like to make use of excess production capacity

Meeting production deadlines

The ability to meet production or delivery deadlines is a good indication of the efficiency and effectiveness of your business processes Reviewing your current business will help you to understand your own capabilities to export and the impact export might have on your existing production A review of your current vegetable growing business will typically involve an assessment of your

bull On-farm production processes and capacitybull Off-farm activities such as freight and logistics andbull Farm management issues such as staff availability and access to finance

This review will help you identify any improvements that might be necessary to successfully export in the future

SuccessintheAustralianvegetablemarket

A review of your vegetable growing business should also consider your success or otherwise in the Australian domestic vegetable market Some questions to consider might be

bull What are the key factors in the success or otherwise of your business in domestic marketsbull Is there a particular aspect of your business that provides you with a competitive advantage in domestic marketsbull Are there any strategic partners that contribute to your business success

3 Your Target MarketResearchingaviablemarketisthefirstandmostvitalstepinselectingyouexportdestination Knowing how overseas markets work and who your competitors in themarketarewillhelpyoupriceyourexportseffectivelyandcompetitivelyAlsoknowingthenecessaryrequirementsforaccessingyourchosenmarketarevitalastheserequirementswillaffectyourexportprocess

Haveyouresearchedamarketthathasademandforyourcommodity Haveyouconductedmarketresearchonyourpotentialtargetmarkets Religiousandculturalpracticesandsensitivities Customsrequirementsandquarantinerestrictions Tradingpreferencespaymenttermsandquotas Licencesandspecificlabelling FreeTradeAgreements(FTAs)tariffsphytosanitaryrequirementsoranyother

barriers to entry

Guide to Your Target MarketResearching your target market is an essential part of successful exporting Market research involves finding out important information such as countries that import your commodity the quantity of produce that will be potentially purchased and how this country does business (eg cultural sensitivities)

The first step in market research is to gather the information available on the internet however you should also seek advice from people with first-hand experience in your target market The Australian Trade Commission (Austrade) the Australian Governmentrsquos trade and investment development agency is also available to assist businesses access market information and contacts in international markets

A great place to start your research is online at wwwaustradegovau Other useful links for market research are IBIS World and the Asian Development Bank

Tradeagreementstariffsandquotas

A Free Trade Agreement (FTA) allows for better market access to specific countries including the removal of importing fees and tariffs Australia has a number of FTAs with international trading partners including Singapore Malaysia Thailand and other South-East Asian countries The Department of Foreign Affairs and Trade website has more information on Australiarsquos trade agreementsA Customs tariff is a government levy on commodities entering a country Tariffs are often used by importing countries to protect their local industry Quotas may also be part of the entry requirements to your export destination Quotas limit the imports for a particular product and like tariffs are often used to protect local industry in the importing country It is important to determine if your export destination has tariffs and import quota restrictions on the product you wish to export as this will affect your vegetable export cost and demand For more information regarding trade agreements tariffs and quotas please refer to the Austrade website

4 Your ProductMost exporters need to make some alterations to their product in order to prepare itforanoverseasmarketRequiredchangesmaybeassimpleasdifferentpackaging or labelling but could be more complex depending on your market

Isyourproductacceptabletoyourtargetmarketinitscurrentform Doyouhaveaclearlydefinedsellingpropositionforyourproductandcanstate

whyoverseascompetitorsshouldbuyfromyouandnotyourcompetitors

Guide to Your Product

Suitability of product

Your vegetables must be suitable for the market to which you are intending to export This will depend on your market research with some relevant questions being

bull What are the packaging requirements of the importing countrybull How long is the shelf life of your vegetablesbull Are different production techniques or extra treatment required for your vegetablesbull Will your vegetables meet the expectation of the international buyers and market

Your selling proposition

A clearly defined selling proposition also known as a unique selling point is the understanding of what differentiates your vegetable products from your competitorrsquos products A clearly defined selling proposition must be one that the competition does not or canrsquot offer It should be unique in its claim The selling proposition of Australian vegetables in general is one of premium quality freshness and safety

5 Your LogisticsSelecting the correct option of freighting for your business is a high priority and is vital to exporting success In this decision factors such as price and payment method should be taken into consideration Not getting your export pricing right canresultinlossesduetounforseencostsAlsochasingoutstandingdebtorsoverseasisadifficulttaskselectingtherightpaymentoptionforyourbusinesswillreduce the risk on non-payments

HaveyouconsideredthelogisticaldemandsofexportingEgwhereareyouintheexportingsupplychain

Haveyouinvestigatedphysicalinfrastructurethatmaylimityourexportpotentialegthelocationofpackinghousesandthelocationofports

Haveyouinvestigatedengagingtheservicesofasalesagentordistributor Haveyouinvestigatedhiredapotentialfreightforwarderorcustomsbroker HaveyouconsideredthebestfreightoptionforyouEgAirorSea Haveyoudeterminedpricingandunderstandwhatcoststhispricingshould

include Doyouhaveanunderstandingofpaymentoptionsforinternationaltransaction

(egLettersofcreditonlinepayments)andmanagingforeigntransactions

GuidetoYourLogisticsExport logistics can be viewed as an extension to your current domestic vegetable growing operation Understanding where your business is positioned in the exporting supply chain will help you determine what extra steps may be necessary to get your product to its export market Below is a representation of the basic elements of the exporting supply chain (it may include less or more intermediaries depending on your circumstances) Depending on your business you may be able to control the supply chain yourself otherwise it will be important to ensure you have arranged the necessary logistical links

Grower Packing House Consolidator Freight

ForwarderExport

Destination

Agentsanddistributors

Most Australian vegetable growing businesses do not control the entire supply chain and rely on an agent or distributor to facilitate their exporting activities Agents and distributors have different roles and responsibilities These roles and responsibilities will also vary according to in which country they are operating Choosing the right agent or distributor is important because you are relying on their knowledge and expertise in your export market

Agents Distributors

bull Do not take ownership of goods bull Represent the supplier to the buyerbull Paid by the exporter based on a commission of salesbull The exporter is responsible for invoicing and collecting

the payments from their customers

bull Take ownership of goods and then resell the goods bull Add a margin to products on resale bull Money earned by distributors is higher than that of

agents as distributors carry inventory extend credit for customers and take on marketing responsibilities

Freightforwardersandcustomsbrokers

If you intend to control your own supply chain however lack the knowledge to get your product to international markets using a customs broker andor a freight forwarder is the most efficient way to ship goods These organisations will have expertise in international freight When selecting a freight forwarder you should consider their experience in dealing with perishable products

For more information on finding freight forwarder and customs brokers (as well as other logistics information) one of your best resources is Austrade A selection of lists is provided below for finding a freight forwarder

bull Australian Export Online bull Tradegatebull International Freight Forwarding Association bull Australian Federation of International Forwardersbull Australian Customs and Border Protection Servicebull NSW Government ndash Checklist for choosing a agent or distributor

Internationalcommercialterms(Incoterms)

Incoterms are international rules for interpreting trade terms effectively acting as a common language for trade The terms cover things like where goods are to be delivered and whether export tariffs have been paid on goods Austrade recommends exporters should become familiar with Incoterms For more details about Incoterms refer to the International Chamber of Commerce website

Pricing

In cases where an active international market exists for your product there will be a clear market price for your product In some cases there will not be a clear market price and you will have to determine your own price It is important when considering the price for your product that you also consider the additional costs of export for example

bull Freight to ports of departure and from ports of arrival (including freight insurance)bull Import duty and taxes bull Customs clearancebroker feesbull Warehouse fees or break-bulk fees (if third party warehouse applies)bull Agentrsquos commission or importerrsquos mark-up

Getting Paid

There are several different payment methods available to your business Some of these are

bull Pre-payment or upfront payment The buyer pays cash in advance of shipment (uncommon in international trade)bull Letters of credit The importerrsquos bank issues a document stating that they will pay the exporter when the terms of the

Letter of Credit are fulfilledbull Documentary collection Entrusts the handling of your trade documents to your bank bull Credit terms Payment will occur after your goods have been shipped

For more information on each of these methods see Austrade and Export Finance and Insurance Corporation websites

6 Your ProductionOne of the fundamental principles of export readiness is understanding that your ability to export is dependent on the availability of your product If you do not have a yield greater than the demand of your current domestic buyers then it may not be a worthwhile investment to seek overseas orders

Canyouproduceayieldlargeenoughtoserviceyourchosentargetmarket Canorareyouwillingtoalterproductionmethodsaccordingtoparticular

biosecuritydemandsofyourmarket Doesyourproductmeetgovernmentregulationsandsafetystandardsinyour

targetmarket CanyouincreaseproductioninresponsetodemandIfsodoyouhave

enoughtrainedstafftohandletheincreasedproduction

Guide to Your ProductionIt is important to understand that in most cases international buyers have specific order quantities that they are required to fill They are also likely to have seasonal trends in demand that might be different from your current seasonal production Before engaging in business with a buyer it is important that you determine the minimum and maximum order requirements as well as the timing of the orders At this stage of completing the Export Readiness Checklist you should be able to compare the order requirements with the capability of your business to fulfil those orders In order to maintain a long-term successful relationship with international customers you must be able to reliably fill ordersThe requirements of the importing country may also affect your production methods The information regarding each marketrsquos importing requirements can be found later in this Guide to the Export Readiness Checklist

7 Your MarketingYou will need a website and other marketing materials that will help overseas customersbeconfidentinyourabilitiesasaqualityproducerandreliablesupplierIfyoudonothaveoverseasbusinessconnectionsthenqualitymarketingmaterialswill help you open doors to new opportunities You should tailor your material for an export market and focus on commodities that are available for export rather than focusing materials on domestic customers Doyouhavepromotionalmaterialssuitableforoverseascustomerssuchasa

websiteandbrochures Haveyouconsideredthetranslationalofpromotionalmaterialsintothe

languagethatisrelevanttoyourtargetmarket Areyouwillingtoundertakebusinesstripstothetargetmarketinorderto

promoteandmarketyourproductaswellasconductbusinessnegotiations

Guide to Your MarketingMaking a good first impression on a potential vegetable buyer is vital to export success It is important to be confident responsive friendly and professional In order to make a good impression it is important to learn about any cultural factors that may influence your ability to export to that market Promotional materials

A good website and a promotional brochure are very effective ways to communicate with international vegetable buyers Your website should be well constructed and easy to navigate with up to date content Business cards also make it easy for you to build relationships with vegetable buyers that you meet in person

Translations

International vegetable buyers will likely speak a language other than English If this is the case you will need to consider translating your communication material to the relevant language and hiring the services of an interpreter for personal meetings

Market Visits

Part of the effective retention and creation of overseas customers is visiting the market to which you are exporting Building relationships with vegetable buyers should be an important part of your export strategy Market visits are particularly important early in the export process as face-to-face meetings are often expected in international markets For more information regarding visiting your target vegetable market please refer to the Austrade website

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 2: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

Are you Export ReadyThe Guide to the Export Readiness ChecklistExporting your vegetables does not need to be a daunting task The whole process can be made much simpler by understanding your own business goals your export opportunities and the relevant export requirements

After receiving an enquiry from an overseas customer you must ensure that ALL parts of your business are lsquoexport readyrsquo Having export sales does not necessarily mean that the correct foundation for a successful vegetable exporting business has been laidIf you are thinking about exporting vegetables you can use the Export Readiness Checklist as a tool to see if your business is export ready The Export Readiness Checklist can be downloaded at wwwausvegcomauexport

This Guide to the Export Readiness Checklist is here to assist you complete the Export Readiness Checklist and provide additional information to assist you to become export ready Each section of the Export Readiness Checklist has a corresponding section in the Guide to the Export Readiness Checklist Links to additional resources are also provided should you require further information or assistance

1 Your MotivationUnderstanding why you are exporting is important in determining if you are ready to complete this checklist If you are planning on incorporating exporting as a long-term operation you should continue with the checklist

Areyouplanningonexportingstrategically

Guide to Your Motivation

You must first understand your motivation for exporting vegetables before continuing to become lsquoexport readyrsquo You must decide how exporting will help you to achieve your long-term business goals For example if you export to sell an excess of vegetables in one season your approach will be different to if you consider export to be central to your future business In addition to completing the Export Readiness Checklist you should also prepare an export strategy to give your business the best chance of long-term vegetable export successDeveloping an export strategy for your business is an important part of being a successful exporter While the Export Readiness Checklist is not a strategy in itself many parts of the checklist should help inform your export strategy The key parts of an export strategy are outlined below

Steps in preparing an export strategy

Step 1Determine the role of export to your business

How does export fit into your long-term business goals

Step 2Understand your current capabilities

Do your current production practices support export activities

Step 3Market research

Have you identified and ranked potential export markets for your vegetables

Step 4Product export strategy

What channels and marketing will support your vegetable exports

Step 5Detailed action plan

Have you outlined what needs to be done by who and when

More information including an export strategy template is hosted on the AUSVEG website wwwausvegcomauexport

2 Your CompanyHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Company The role of vegetable export in your business

It is important to determine how export fits in your long-term business goals In order to complete this step you should review your current business but importantly you should also assess the potential that your business has to create additional value through export You may like to access professional advice to help with this assessment Typical questions you may ask yourself in relation to future export are

bull Are you seeking an increase in vegetable profit margins or sales volumebull Would you like to develop a broader customer base and access new vegetable marketsbull What competitive advantage might your business have in export marketsbull Would you like to make use of excess production capacity

Meeting production deadlines

The ability to meet production or delivery deadlines is a good indication of the efficiency and effectiveness of your business processes Reviewing your current business will help you to understand your own capabilities to export and the impact export might have on your existing production A review of your current vegetable growing business will typically involve an assessment of your

bull On-farm production processes and capacitybull Off-farm activities such as freight and logistics andbull Farm management issues such as staff availability and access to finance

This review will help you identify any improvements that might be necessary to successfully export in the future

SuccessintheAustralianvegetablemarket

A review of your vegetable growing business should also consider your success or otherwise in the Australian domestic vegetable market Some questions to consider might be

bull What are the key factors in the success or otherwise of your business in domestic marketsbull Is there a particular aspect of your business that provides you with a competitive advantage in domestic marketsbull Are there any strategic partners that contribute to your business success

3 Your Target MarketResearchingaviablemarketisthefirstandmostvitalstepinselectingyouexportdestination Knowing how overseas markets work and who your competitors in themarketarewillhelpyoupriceyourexportseffectivelyandcompetitivelyAlsoknowingthenecessaryrequirementsforaccessingyourchosenmarketarevitalastheserequirementswillaffectyourexportprocess

Haveyouresearchedamarketthathasademandforyourcommodity Haveyouconductedmarketresearchonyourpotentialtargetmarkets Religiousandculturalpracticesandsensitivities Customsrequirementsandquarantinerestrictions Tradingpreferencespaymenttermsandquotas Licencesandspecificlabelling FreeTradeAgreements(FTAs)tariffsphytosanitaryrequirementsoranyother

barriers to entry

Guide to Your Target MarketResearching your target market is an essential part of successful exporting Market research involves finding out important information such as countries that import your commodity the quantity of produce that will be potentially purchased and how this country does business (eg cultural sensitivities)

The first step in market research is to gather the information available on the internet however you should also seek advice from people with first-hand experience in your target market The Australian Trade Commission (Austrade) the Australian Governmentrsquos trade and investment development agency is also available to assist businesses access market information and contacts in international markets

A great place to start your research is online at wwwaustradegovau Other useful links for market research are IBIS World and the Asian Development Bank

Tradeagreementstariffsandquotas

A Free Trade Agreement (FTA) allows for better market access to specific countries including the removal of importing fees and tariffs Australia has a number of FTAs with international trading partners including Singapore Malaysia Thailand and other South-East Asian countries The Department of Foreign Affairs and Trade website has more information on Australiarsquos trade agreementsA Customs tariff is a government levy on commodities entering a country Tariffs are often used by importing countries to protect their local industry Quotas may also be part of the entry requirements to your export destination Quotas limit the imports for a particular product and like tariffs are often used to protect local industry in the importing country It is important to determine if your export destination has tariffs and import quota restrictions on the product you wish to export as this will affect your vegetable export cost and demand For more information regarding trade agreements tariffs and quotas please refer to the Austrade website

4 Your ProductMost exporters need to make some alterations to their product in order to prepare itforanoverseasmarketRequiredchangesmaybeassimpleasdifferentpackaging or labelling but could be more complex depending on your market

Isyourproductacceptabletoyourtargetmarketinitscurrentform Doyouhaveaclearlydefinedsellingpropositionforyourproductandcanstate

whyoverseascompetitorsshouldbuyfromyouandnotyourcompetitors

Guide to Your Product

Suitability of product

Your vegetables must be suitable for the market to which you are intending to export This will depend on your market research with some relevant questions being

bull What are the packaging requirements of the importing countrybull How long is the shelf life of your vegetablesbull Are different production techniques or extra treatment required for your vegetablesbull Will your vegetables meet the expectation of the international buyers and market

Your selling proposition

A clearly defined selling proposition also known as a unique selling point is the understanding of what differentiates your vegetable products from your competitorrsquos products A clearly defined selling proposition must be one that the competition does not or canrsquot offer It should be unique in its claim The selling proposition of Australian vegetables in general is one of premium quality freshness and safety

5 Your LogisticsSelecting the correct option of freighting for your business is a high priority and is vital to exporting success In this decision factors such as price and payment method should be taken into consideration Not getting your export pricing right canresultinlossesduetounforseencostsAlsochasingoutstandingdebtorsoverseasisadifficulttaskselectingtherightpaymentoptionforyourbusinesswillreduce the risk on non-payments

HaveyouconsideredthelogisticaldemandsofexportingEgwhereareyouintheexportingsupplychain

Haveyouinvestigatedphysicalinfrastructurethatmaylimityourexportpotentialegthelocationofpackinghousesandthelocationofports

Haveyouinvestigatedengagingtheservicesofasalesagentordistributor Haveyouinvestigatedhiredapotentialfreightforwarderorcustomsbroker HaveyouconsideredthebestfreightoptionforyouEgAirorSea Haveyoudeterminedpricingandunderstandwhatcoststhispricingshould

include Doyouhaveanunderstandingofpaymentoptionsforinternationaltransaction

(egLettersofcreditonlinepayments)andmanagingforeigntransactions

GuidetoYourLogisticsExport logistics can be viewed as an extension to your current domestic vegetable growing operation Understanding where your business is positioned in the exporting supply chain will help you determine what extra steps may be necessary to get your product to its export market Below is a representation of the basic elements of the exporting supply chain (it may include less or more intermediaries depending on your circumstances) Depending on your business you may be able to control the supply chain yourself otherwise it will be important to ensure you have arranged the necessary logistical links

Grower Packing House Consolidator Freight

ForwarderExport

Destination

Agentsanddistributors

Most Australian vegetable growing businesses do not control the entire supply chain and rely on an agent or distributor to facilitate their exporting activities Agents and distributors have different roles and responsibilities These roles and responsibilities will also vary according to in which country they are operating Choosing the right agent or distributor is important because you are relying on their knowledge and expertise in your export market

Agents Distributors

bull Do not take ownership of goods bull Represent the supplier to the buyerbull Paid by the exporter based on a commission of salesbull The exporter is responsible for invoicing and collecting

the payments from their customers

bull Take ownership of goods and then resell the goods bull Add a margin to products on resale bull Money earned by distributors is higher than that of

agents as distributors carry inventory extend credit for customers and take on marketing responsibilities

Freightforwardersandcustomsbrokers

If you intend to control your own supply chain however lack the knowledge to get your product to international markets using a customs broker andor a freight forwarder is the most efficient way to ship goods These organisations will have expertise in international freight When selecting a freight forwarder you should consider their experience in dealing with perishable products

For more information on finding freight forwarder and customs brokers (as well as other logistics information) one of your best resources is Austrade A selection of lists is provided below for finding a freight forwarder

bull Australian Export Online bull Tradegatebull International Freight Forwarding Association bull Australian Federation of International Forwardersbull Australian Customs and Border Protection Servicebull NSW Government ndash Checklist for choosing a agent or distributor

Internationalcommercialterms(Incoterms)

Incoterms are international rules for interpreting trade terms effectively acting as a common language for trade The terms cover things like where goods are to be delivered and whether export tariffs have been paid on goods Austrade recommends exporters should become familiar with Incoterms For more details about Incoterms refer to the International Chamber of Commerce website

Pricing

In cases where an active international market exists for your product there will be a clear market price for your product In some cases there will not be a clear market price and you will have to determine your own price It is important when considering the price for your product that you also consider the additional costs of export for example

bull Freight to ports of departure and from ports of arrival (including freight insurance)bull Import duty and taxes bull Customs clearancebroker feesbull Warehouse fees or break-bulk fees (if third party warehouse applies)bull Agentrsquos commission or importerrsquos mark-up

Getting Paid

There are several different payment methods available to your business Some of these are

bull Pre-payment or upfront payment The buyer pays cash in advance of shipment (uncommon in international trade)bull Letters of credit The importerrsquos bank issues a document stating that they will pay the exporter when the terms of the

Letter of Credit are fulfilledbull Documentary collection Entrusts the handling of your trade documents to your bank bull Credit terms Payment will occur after your goods have been shipped

For more information on each of these methods see Austrade and Export Finance and Insurance Corporation websites

6 Your ProductionOne of the fundamental principles of export readiness is understanding that your ability to export is dependent on the availability of your product If you do not have a yield greater than the demand of your current domestic buyers then it may not be a worthwhile investment to seek overseas orders

Canyouproduceayieldlargeenoughtoserviceyourchosentargetmarket Canorareyouwillingtoalterproductionmethodsaccordingtoparticular

biosecuritydemandsofyourmarket Doesyourproductmeetgovernmentregulationsandsafetystandardsinyour

targetmarket CanyouincreaseproductioninresponsetodemandIfsodoyouhave

enoughtrainedstafftohandletheincreasedproduction

Guide to Your ProductionIt is important to understand that in most cases international buyers have specific order quantities that they are required to fill They are also likely to have seasonal trends in demand that might be different from your current seasonal production Before engaging in business with a buyer it is important that you determine the minimum and maximum order requirements as well as the timing of the orders At this stage of completing the Export Readiness Checklist you should be able to compare the order requirements with the capability of your business to fulfil those orders In order to maintain a long-term successful relationship with international customers you must be able to reliably fill ordersThe requirements of the importing country may also affect your production methods The information regarding each marketrsquos importing requirements can be found later in this Guide to the Export Readiness Checklist

7 Your MarketingYou will need a website and other marketing materials that will help overseas customersbeconfidentinyourabilitiesasaqualityproducerandreliablesupplierIfyoudonothaveoverseasbusinessconnectionsthenqualitymarketingmaterialswill help you open doors to new opportunities You should tailor your material for an export market and focus on commodities that are available for export rather than focusing materials on domestic customers Doyouhavepromotionalmaterialssuitableforoverseascustomerssuchasa

websiteandbrochures Haveyouconsideredthetranslationalofpromotionalmaterialsintothe

languagethatisrelevanttoyourtargetmarket Areyouwillingtoundertakebusinesstripstothetargetmarketinorderto

promoteandmarketyourproductaswellasconductbusinessnegotiations

Guide to Your MarketingMaking a good first impression on a potential vegetable buyer is vital to export success It is important to be confident responsive friendly and professional In order to make a good impression it is important to learn about any cultural factors that may influence your ability to export to that market Promotional materials

A good website and a promotional brochure are very effective ways to communicate with international vegetable buyers Your website should be well constructed and easy to navigate with up to date content Business cards also make it easy for you to build relationships with vegetable buyers that you meet in person

Translations

International vegetable buyers will likely speak a language other than English If this is the case you will need to consider translating your communication material to the relevant language and hiring the services of an interpreter for personal meetings

Market Visits

Part of the effective retention and creation of overseas customers is visiting the market to which you are exporting Building relationships with vegetable buyers should be an important part of your export strategy Market visits are particularly important early in the export process as face-to-face meetings are often expected in international markets For more information regarding visiting your target vegetable market please refer to the Austrade website

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 3: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

1 Your MotivationUnderstanding why you are exporting is important in determining if you are ready to complete this checklist If you are planning on incorporating exporting as a long-term operation you should continue with the checklist

Areyouplanningonexportingstrategically

Guide to Your Motivation

You must first understand your motivation for exporting vegetables before continuing to become lsquoexport readyrsquo You must decide how exporting will help you to achieve your long-term business goals For example if you export to sell an excess of vegetables in one season your approach will be different to if you consider export to be central to your future business In addition to completing the Export Readiness Checklist you should also prepare an export strategy to give your business the best chance of long-term vegetable export successDeveloping an export strategy for your business is an important part of being a successful exporter While the Export Readiness Checklist is not a strategy in itself many parts of the checklist should help inform your export strategy The key parts of an export strategy are outlined below

Steps in preparing an export strategy

Step 1Determine the role of export to your business

How does export fit into your long-term business goals

Step 2Understand your current capabilities

Do your current production practices support export activities

Step 3Market research

Have you identified and ranked potential export markets for your vegetables

Step 4Product export strategy

What channels and marketing will support your vegetable exports

Step 5Detailed action plan

Have you outlined what needs to be done by who and when

More information including an export strategy template is hosted on the AUSVEG website wwwausvegcomauexport

2 Your CompanyHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Company The role of vegetable export in your business

It is important to determine how export fits in your long-term business goals In order to complete this step you should review your current business but importantly you should also assess the potential that your business has to create additional value through export You may like to access professional advice to help with this assessment Typical questions you may ask yourself in relation to future export are

bull Are you seeking an increase in vegetable profit margins or sales volumebull Would you like to develop a broader customer base and access new vegetable marketsbull What competitive advantage might your business have in export marketsbull Would you like to make use of excess production capacity

Meeting production deadlines

The ability to meet production or delivery deadlines is a good indication of the efficiency and effectiveness of your business processes Reviewing your current business will help you to understand your own capabilities to export and the impact export might have on your existing production A review of your current vegetable growing business will typically involve an assessment of your

bull On-farm production processes and capacitybull Off-farm activities such as freight and logistics andbull Farm management issues such as staff availability and access to finance

This review will help you identify any improvements that might be necessary to successfully export in the future

SuccessintheAustralianvegetablemarket

A review of your vegetable growing business should also consider your success or otherwise in the Australian domestic vegetable market Some questions to consider might be

bull What are the key factors in the success or otherwise of your business in domestic marketsbull Is there a particular aspect of your business that provides you with a competitive advantage in domestic marketsbull Are there any strategic partners that contribute to your business success

3 Your Target MarketResearchingaviablemarketisthefirstandmostvitalstepinselectingyouexportdestination Knowing how overseas markets work and who your competitors in themarketarewillhelpyoupriceyourexportseffectivelyandcompetitivelyAlsoknowingthenecessaryrequirementsforaccessingyourchosenmarketarevitalastheserequirementswillaffectyourexportprocess

Haveyouresearchedamarketthathasademandforyourcommodity Haveyouconductedmarketresearchonyourpotentialtargetmarkets Religiousandculturalpracticesandsensitivities Customsrequirementsandquarantinerestrictions Tradingpreferencespaymenttermsandquotas Licencesandspecificlabelling FreeTradeAgreements(FTAs)tariffsphytosanitaryrequirementsoranyother

barriers to entry

Guide to Your Target MarketResearching your target market is an essential part of successful exporting Market research involves finding out important information such as countries that import your commodity the quantity of produce that will be potentially purchased and how this country does business (eg cultural sensitivities)

The first step in market research is to gather the information available on the internet however you should also seek advice from people with first-hand experience in your target market The Australian Trade Commission (Austrade) the Australian Governmentrsquos trade and investment development agency is also available to assist businesses access market information and contacts in international markets

A great place to start your research is online at wwwaustradegovau Other useful links for market research are IBIS World and the Asian Development Bank

Tradeagreementstariffsandquotas

A Free Trade Agreement (FTA) allows for better market access to specific countries including the removal of importing fees and tariffs Australia has a number of FTAs with international trading partners including Singapore Malaysia Thailand and other South-East Asian countries The Department of Foreign Affairs and Trade website has more information on Australiarsquos trade agreementsA Customs tariff is a government levy on commodities entering a country Tariffs are often used by importing countries to protect their local industry Quotas may also be part of the entry requirements to your export destination Quotas limit the imports for a particular product and like tariffs are often used to protect local industry in the importing country It is important to determine if your export destination has tariffs and import quota restrictions on the product you wish to export as this will affect your vegetable export cost and demand For more information regarding trade agreements tariffs and quotas please refer to the Austrade website

4 Your ProductMost exporters need to make some alterations to their product in order to prepare itforanoverseasmarketRequiredchangesmaybeassimpleasdifferentpackaging or labelling but could be more complex depending on your market

Isyourproductacceptabletoyourtargetmarketinitscurrentform Doyouhaveaclearlydefinedsellingpropositionforyourproductandcanstate

whyoverseascompetitorsshouldbuyfromyouandnotyourcompetitors

Guide to Your Product

Suitability of product

Your vegetables must be suitable for the market to which you are intending to export This will depend on your market research with some relevant questions being

bull What are the packaging requirements of the importing countrybull How long is the shelf life of your vegetablesbull Are different production techniques or extra treatment required for your vegetablesbull Will your vegetables meet the expectation of the international buyers and market

Your selling proposition

A clearly defined selling proposition also known as a unique selling point is the understanding of what differentiates your vegetable products from your competitorrsquos products A clearly defined selling proposition must be one that the competition does not or canrsquot offer It should be unique in its claim The selling proposition of Australian vegetables in general is one of premium quality freshness and safety

5 Your LogisticsSelecting the correct option of freighting for your business is a high priority and is vital to exporting success In this decision factors such as price and payment method should be taken into consideration Not getting your export pricing right canresultinlossesduetounforseencostsAlsochasingoutstandingdebtorsoverseasisadifficulttaskselectingtherightpaymentoptionforyourbusinesswillreduce the risk on non-payments

HaveyouconsideredthelogisticaldemandsofexportingEgwhereareyouintheexportingsupplychain

Haveyouinvestigatedphysicalinfrastructurethatmaylimityourexportpotentialegthelocationofpackinghousesandthelocationofports

Haveyouinvestigatedengagingtheservicesofasalesagentordistributor Haveyouinvestigatedhiredapotentialfreightforwarderorcustomsbroker HaveyouconsideredthebestfreightoptionforyouEgAirorSea Haveyoudeterminedpricingandunderstandwhatcoststhispricingshould

include Doyouhaveanunderstandingofpaymentoptionsforinternationaltransaction

(egLettersofcreditonlinepayments)andmanagingforeigntransactions

GuidetoYourLogisticsExport logistics can be viewed as an extension to your current domestic vegetable growing operation Understanding where your business is positioned in the exporting supply chain will help you determine what extra steps may be necessary to get your product to its export market Below is a representation of the basic elements of the exporting supply chain (it may include less or more intermediaries depending on your circumstances) Depending on your business you may be able to control the supply chain yourself otherwise it will be important to ensure you have arranged the necessary logistical links

Grower Packing House Consolidator Freight

ForwarderExport

Destination

Agentsanddistributors

Most Australian vegetable growing businesses do not control the entire supply chain and rely on an agent or distributor to facilitate their exporting activities Agents and distributors have different roles and responsibilities These roles and responsibilities will also vary according to in which country they are operating Choosing the right agent or distributor is important because you are relying on their knowledge and expertise in your export market

Agents Distributors

bull Do not take ownership of goods bull Represent the supplier to the buyerbull Paid by the exporter based on a commission of salesbull The exporter is responsible for invoicing and collecting

the payments from their customers

bull Take ownership of goods and then resell the goods bull Add a margin to products on resale bull Money earned by distributors is higher than that of

agents as distributors carry inventory extend credit for customers and take on marketing responsibilities

Freightforwardersandcustomsbrokers

If you intend to control your own supply chain however lack the knowledge to get your product to international markets using a customs broker andor a freight forwarder is the most efficient way to ship goods These organisations will have expertise in international freight When selecting a freight forwarder you should consider their experience in dealing with perishable products

For more information on finding freight forwarder and customs brokers (as well as other logistics information) one of your best resources is Austrade A selection of lists is provided below for finding a freight forwarder

bull Australian Export Online bull Tradegatebull International Freight Forwarding Association bull Australian Federation of International Forwardersbull Australian Customs and Border Protection Servicebull NSW Government ndash Checklist for choosing a agent or distributor

Internationalcommercialterms(Incoterms)

Incoterms are international rules for interpreting trade terms effectively acting as a common language for trade The terms cover things like where goods are to be delivered and whether export tariffs have been paid on goods Austrade recommends exporters should become familiar with Incoterms For more details about Incoterms refer to the International Chamber of Commerce website

Pricing

In cases where an active international market exists for your product there will be a clear market price for your product In some cases there will not be a clear market price and you will have to determine your own price It is important when considering the price for your product that you also consider the additional costs of export for example

bull Freight to ports of departure and from ports of arrival (including freight insurance)bull Import duty and taxes bull Customs clearancebroker feesbull Warehouse fees or break-bulk fees (if third party warehouse applies)bull Agentrsquos commission or importerrsquos mark-up

Getting Paid

There are several different payment methods available to your business Some of these are

bull Pre-payment or upfront payment The buyer pays cash in advance of shipment (uncommon in international trade)bull Letters of credit The importerrsquos bank issues a document stating that they will pay the exporter when the terms of the

Letter of Credit are fulfilledbull Documentary collection Entrusts the handling of your trade documents to your bank bull Credit terms Payment will occur after your goods have been shipped

For more information on each of these methods see Austrade and Export Finance and Insurance Corporation websites

6 Your ProductionOne of the fundamental principles of export readiness is understanding that your ability to export is dependent on the availability of your product If you do not have a yield greater than the demand of your current domestic buyers then it may not be a worthwhile investment to seek overseas orders

Canyouproduceayieldlargeenoughtoserviceyourchosentargetmarket Canorareyouwillingtoalterproductionmethodsaccordingtoparticular

biosecuritydemandsofyourmarket Doesyourproductmeetgovernmentregulationsandsafetystandardsinyour

targetmarket CanyouincreaseproductioninresponsetodemandIfsodoyouhave

enoughtrainedstafftohandletheincreasedproduction

Guide to Your ProductionIt is important to understand that in most cases international buyers have specific order quantities that they are required to fill They are also likely to have seasonal trends in demand that might be different from your current seasonal production Before engaging in business with a buyer it is important that you determine the minimum and maximum order requirements as well as the timing of the orders At this stage of completing the Export Readiness Checklist you should be able to compare the order requirements with the capability of your business to fulfil those orders In order to maintain a long-term successful relationship with international customers you must be able to reliably fill ordersThe requirements of the importing country may also affect your production methods The information regarding each marketrsquos importing requirements can be found later in this Guide to the Export Readiness Checklist

7 Your MarketingYou will need a website and other marketing materials that will help overseas customersbeconfidentinyourabilitiesasaqualityproducerandreliablesupplierIfyoudonothaveoverseasbusinessconnectionsthenqualitymarketingmaterialswill help you open doors to new opportunities You should tailor your material for an export market and focus on commodities that are available for export rather than focusing materials on domestic customers Doyouhavepromotionalmaterialssuitableforoverseascustomerssuchasa

websiteandbrochures Haveyouconsideredthetranslationalofpromotionalmaterialsintothe

languagethatisrelevanttoyourtargetmarket Areyouwillingtoundertakebusinesstripstothetargetmarketinorderto

promoteandmarketyourproductaswellasconductbusinessnegotiations

Guide to Your MarketingMaking a good first impression on a potential vegetable buyer is vital to export success It is important to be confident responsive friendly and professional In order to make a good impression it is important to learn about any cultural factors that may influence your ability to export to that market Promotional materials

A good website and a promotional brochure are very effective ways to communicate with international vegetable buyers Your website should be well constructed and easy to navigate with up to date content Business cards also make it easy for you to build relationships with vegetable buyers that you meet in person

Translations

International vegetable buyers will likely speak a language other than English If this is the case you will need to consider translating your communication material to the relevant language and hiring the services of an interpreter for personal meetings

Market Visits

Part of the effective retention and creation of overseas customers is visiting the market to which you are exporting Building relationships with vegetable buyers should be an important part of your export strategy Market visits are particularly important early in the export process as face-to-face meetings are often expected in international markets For more information regarding visiting your target vegetable market please refer to the Austrade website

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 4: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

2 Your CompanyHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Company The role of vegetable export in your business

It is important to determine how export fits in your long-term business goals In order to complete this step you should review your current business but importantly you should also assess the potential that your business has to create additional value through export You may like to access professional advice to help with this assessment Typical questions you may ask yourself in relation to future export are

bull Are you seeking an increase in vegetable profit margins or sales volumebull Would you like to develop a broader customer base and access new vegetable marketsbull What competitive advantage might your business have in export marketsbull Would you like to make use of excess production capacity

Meeting production deadlines

The ability to meet production or delivery deadlines is a good indication of the efficiency and effectiveness of your business processes Reviewing your current business will help you to understand your own capabilities to export and the impact export might have on your existing production A review of your current vegetable growing business will typically involve an assessment of your

bull On-farm production processes and capacitybull Off-farm activities such as freight and logistics andbull Farm management issues such as staff availability and access to finance

This review will help you identify any improvements that might be necessary to successfully export in the future

SuccessintheAustralianvegetablemarket

A review of your vegetable growing business should also consider your success or otherwise in the Australian domestic vegetable market Some questions to consider might be

bull What are the key factors in the success or otherwise of your business in domestic marketsbull Is there a particular aspect of your business that provides you with a competitive advantage in domestic marketsbull Are there any strategic partners that contribute to your business success

3 Your Target MarketResearchingaviablemarketisthefirstandmostvitalstepinselectingyouexportdestination Knowing how overseas markets work and who your competitors in themarketarewillhelpyoupriceyourexportseffectivelyandcompetitivelyAlsoknowingthenecessaryrequirementsforaccessingyourchosenmarketarevitalastheserequirementswillaffectyourexportprocess

Haveyouresearchedamarketthathasademandforyourcommodity Haveyouconductedmarketresearchonyourpotentialtargetmarkets Religiousandculturalpracticesandsensitivities Customsrequirementsandquarantinerestrictions Tradingpreferencespaymenttermsandquotas Licencesandspecificlabelling FreeTradeAgreements(FTAs)tariffsphytosanitaryrequirementsoranyother

barriers to entry

Guide to Your Target MarketResearching your target market is an essential part of successful exporting Market research involves finding out important information such as countries that import your commodity the quantity of produce that will be potentially purchased and how this country does business (eg cultural sensitivities)

The first step in market research is to gather the information available on the internet however you should also seek advice from people with first-hand experience in your target market The Australian Trade Commission (Austrade) the Australian Governmentrsquos trade and investment development agency is also available to assist businesses access market information and contacts in international markets

A great place to start your research is online at wwwaustradegovau Other useful links for market research are IBIS World and the Asian Development Bank

Tradeagreementstariffsandquotas

A Free Trade Agreement (FTA) allows for better market access to specific countries including the removal of importing fees and tariffs Australia has a number of FTAs with international trading partners including Singapore Malaysia Thailand and other South-East Asian countries The Department of Foreign Affairs and Trade website has more information on Australiarsquos trade agreementsA Customs tariff is a government levy on commodities entering a country Tariffs are often used by importing countries to protect their local industry Quotas may also be part of the entry requirements to your export destination Quotas limit the imports for a particular product and like tariffs are often used to protect local industry in the importing country It is important to determine if your export destination has tariffs and import quota restrictions on the product you wish to export as this will affect your vegetable export cost and demand For more information regarding trade agreements tariffs and quotas please refer to the Austrade website

4 Your ProductMost exporters need to make some alterations to their product in order to prepare itforanoverseasmarketRequiredchangesmaybeassimpleasdifferentpackaging or labelling but could be more complex depending on your market

Isyourproductacceptabletoyourtargetmarketinitscurrentform Doyouhaveaclearlydefinedsellingpropositionforyourproductandcanstate

whyoverseascompetitorsshouldbuyfromyouandnotyourcompetitors

Guide to Your Product

Suitability of product

Your vegetables must be suitable for the market to which you are intending to export This will depend on your market research with some relevant questions being

bull What are the packaging requirements of the importing countrybull How long is the shelf life of your vegetablesbull Are different production techniques or extra treatment required for your vegetablesbull Will your vegetables meet the expectation of the international buyers and market

Your selling proposition

A clearly defined selling proposition also known as a unique selling point is the understanding of what differentiates your vegetable products from your competitorrsquos products A clearly defined selling proposition must be one that the competition does not or canrsquot offer It should be unique in its claim The selling proposition of Australian vegetables in general is one of premium quality freshness and safety

5 Your LogisticsSelecting the correct option of freighting for your business is a high priority and is vital to exporting success In this decision factors such as price and payment method should be taken into consideration Not getting your export pricing right canresultinlossesduetounforseencostsAlsochasingoutstandingdebtorsoverseasisadifficulttaskselectingtherightpaymentoptionforyourbusinesswillreduce the risk on non-payments

HaveyouconsideredthelogisticaldemandsofexportingEgwhereareyouintheexportingsupplychain

Haveyouinvestigatedphysicalinfrastructurethatmaylimityourexportpotentialegthelocationofpackinghousesandthelocationofports

Haveyouinvestigatedengagingtheservicesofasalesagentordistributor Haveyouinvestigatedhiredapotentialfreightforwarderorcustomsbroker HaveyouconsideredthebestfreightoptionforyouEgAirorSea Haveyoudeterminedpricingandunderstandwhatcoststhispricingshould

include Doyouhaveanunderstandingofpaymentoptionsforinternationaltransaction

(egLettersofcreditonlinepayments)andmanagingforeigntransactions

GuidetoYourLogisticsExport logistics can be viewed as an extension to your current domestic vegetable growing operation Understanding where your business is positioned in the exporting supply chain will help you determine what extra steps may be necessary to get your product to its export market Below is a representation of the basic elements of the exporting supply chain (it may include less or more intermediaries depending on your circumstances) Depending on your business you may be able to control the supply chain yourself otherwise it will be important to ensure you have arranged the necessary logistical links

Grower Packing House Consolidator Freight

ForwarderExport

Destination

Agentsanddistributors

Most Australian vegetable growing businesses do not control the entire supply chain and rely on an agent or distributor to facilitate their exporting activities Agents and distributors have different roles and responsibilities These roles and responsibilities will also vary according to in which country they are operating Choosing the right agent or distributor is important because you are relying on their knowledge and expertise in your export market

Agents Distributors

bull Do not take ownership of goods bull Represent the supplier to the buyerbull Paid by the exporter based on a commission of salesbull The exporter is responsible for invoicing and collecting

the payments from their customers

bull Take ownership of goods and then resell the goods bull Add a margin to products on resale bull Money earned by distributors is higher than that of

agents as distributors carry inventory extend credit for customers and take on marketing responsibilities

Freightforwardersandcustomsbrokers

If you intend to control your own supply chain however lack the knowledge to get your product to international markets using a customs broker andor a freight forwarder is the most efficient way to ship goods These organisations will have expertise in international freight When selecting a freight forwarder you should consider their experience in dealing with perishable products

For more information on finding freight forwarder and customs brokers (as well as other logistics information) one of your best resources is Austrade A selection of lists is provided below for finding a freight forwarder

bull Australian Export Online bull Tradegatebull International Freight Forwarding Association bull Australian Federation of International Forwardersbull Australian Customs and Border Protection Servicebull NSW Government ndash Checklist for choosing a agent or distributor

Internationalcommercialterms(Incoterms)

Incoterms are international rules for interpreting trade terms effectively acting as a common language for trade The terms cover things like where goods are to be delivered and whether export tariffs have been paid on goods Austrade recommends exporters should become familiar with Incoterms For more details about Incoterms refer to the International Chamber of Commerce website

Pricing

In cases where an active international market exists for your product there will be a clear market price for your product In some cases there will not be a clear market price and you will have to determine your own price It is important when considering the price for your product that you also consider the additional costs of export for example

bull Freight to ports of departure and from ports of arrival (including freight insurance)bull Import duty and taxes bull Customs clearancebroker feesbull Warehouse fees or break-bulk fees (if third party warehouse applies)bull Agentrsquos commission or importerrsquos mark-up

Getting Paid

There are several different payment methods available to your business Some of these are

bull Pre-payment or upfront payment The buyer pays cash in advance of shipment (uncommon in international trade)bull Letters of credit The importerrsquos bank issues a document stating that they will pay the exporter when the terms of the

Letter of Credit are fulfilledbull Documentary collection Entrusts the handling of your trade documents to your bank bull Credit terms Payment will occur after your goods have been shipped

For more information on each of these methods see Austrade and Export Finance and Insurance Corporation websites

6 Your ProductionOne of the fundamental principles of export readiness is understanding that your ability to export is dependent on the availability of your product If you do not have a yield greater than the demand of your current domestic buyers then it may not be a worthwhile investment to seek overseas orders

Canyouproduceayieldlargeenoughtoserviceyourchosentargetmarket Canorareyouwillingtoalterproductionmethodsaccordingtoparticular

biosecuritydemandsofyourmarket Doesyourproductmeetgovernmentregulationsandsafetystandardsinyour

targetmarket CanyouincreaseproductioninresponsetodemandIfsodoyouhave

enoughtrainedstafftohandletheincreasedproduction

Guide to Your ProductionIt is important to understand that in most cases international buyers have specific order quantities that they are required to fill They are also likely to have seasonal trends in demand that might be different from your current seasonal production Before engaging in business with a buyer it is important that you determine the minimum and maximum order requirements as well as the timing of the orders At this stage of completing the Export Readiness Checklist you should be able to compare the order requirements with the capability of your business to fulfil those orders In order to maintain a long-term successful relationship with international customers you must be able to reliably fill ordersThe requirements of the importing country may also affect your production methods The information regarding each marketrsquos importing requirements can be found later in this Guide to the Export Readiness Checklist

7 Your MarketingYou will need a website and other marketing materials that will help overseas customersbeconfidentinyourabilitiesasaqualityproducerandreliablesupplierIfyoudonothaveoverseasbusinessconnectionsthenqualitymarketingmaterialswill help you open doors to new opportunities You should tailor your material for an export market and focus on commodities that are available for export rather than focusing materials on domestic customers Doyouhavepromotionalmaterialssuitableforoverseascustomerssuchasa

websiteandbrochures Haveyouconsideredthetranslationalofpromotionalmaterialsintothe

languagethatisrelevanttoyourtargetmarket Areyouwillingtoundertakebusinesstripstothetargetmarketinorderto

promoteandmarketyourproductaswellasconductbusinessnegotiations

Guide to Your MarketingMaking a good first impression on a potential vegetable buyer is vital to export success It is important to be confident responsive friendly and professional In order to make a good impression it is important to learn about any cultural factors that may influence your ability to export to that market Promotional materials

A good website and a promotional brochure are very effective ways to communicate with international vegetable buyers Your website should be well constructed and easy to navigate with up to date content Business cards also make it easy for you to build relationships with vegetable buyers that you meet in person

Translations

International vegetable buyers will likely speak a language other than English If this is the case you will need to consider translating your communication material to the relevant language and hiring the services of an interpreter for personal meetings

Market Visits

Part of the effective retention and creation of overseas customers is visiting the market to which you are exporting Building relationships with vegetable buyers should be an important part of your export strategy Market visits are particularly important early in the export process as face-to-face meetings are often expected in international markets For more information regarding visiting your target vegetable market please refer to the Austrade website

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 5: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

3 Your Target MarketResearchingaviablemarketisthefirstandmostvitalstepinselectingyouexportdestination Knowing how overseas markets work and who your competitors in themarketarewillhelpyoupriceyourexportseffectivelyandcompetitivelyAlsoknowingthenecessaryrequirementsforaccessingyourchosenmarketarevitalastheserequirementswillaffectyourexportprocess

Haveyouresearchedamarketthathasademandforyourcommodity Haveyouconductedmarketresearchonyourpotentialtargetmarkets Religiousandculturalpracticesandsensitivities Customsrequirementsandquarantinerestrictions Tradingpreferencespaymenttermsandquotas Licencesandspecificlabelling FreeTradeAgreements(FTAs)tariffsphytosanitaryrequirementsoranyother

barriers to entry

Guide to Your Target MarketResearching your target market is an essential part of successful exporting Market research involves finding out important information such as countries that import your commodity the quantity of produce that will be potentially purchased and how this country does business (eg cultural sensitivities)

The first step in market research is to gather the information available on the internet however you should also seek advice from people with first-hand experience in your target market The Australian Trade Commission (Austrade) the Australian Governmentrsquos trade and investment development agency is also available to assist businesses access market information and contacts in international markets

A great place to start your research is online at wwwaustradegovau Other useful links for market research are IBIS World and the Asian Development Bank

Tradeagreementstariffsandquotas

A Free Trade Agreement (FTA) allows for better market access to specific countries including the removal of importing fees and tariffs Australia has a number of FTAs with international trading partners including Singapore Malaysia Thailand and other South-East Asian countries The Department of Foreign Affairs and Trade website has more information on Australiarsquos trade agreementsA Customs tariff is a government levy on commodities entering a country Tariffs are often used by importing countries to protect their local industry Quotas may also be part of the entry requirements to your export destination Quotas limit the imports for a particular product and like tariffs are often used to protect local industry in the importing country It is important to determine if your export destination has tariffs and import quota restrictions on the product you wish to export as this will affect your vegetable export cost and demand For more information regarding trade agreements tariffs and quotas please refer to the Austrade website

4 Your ProductMost exporters need to make some alterations to their product in order to prepare itforanoverseasmarketRequiredchangesmaybeassimpleasdifferentpackaging or labelling but could be more complex depending on your market

Isyourproductacceptabletoyourtargetmarketinitscurrentform Doyouhaveaclearlydefinedsellingpropositionforyourproductandcanstate

whyoverseascompetitorsshouldbuyfromyouandnotyourcompetitors

Guide to Your Product

Suitability of product

Your vegetables must be suitable for the market to which you are intending to export This will depend on your market research with some relevant questions being

bull What are the packaging requirements of the importing countrybull How long is the shelf life of your vegetablesbull Are different production techniques or extra treatment required for your vegetablesbull Will your vegetables meet the expectation of the international buyers and market

Your selling proposition

A clearly defined selling proposition also known as a unique selling point is the understanding of what differentiates your vegetable products from your competitorrsquos products A clearly defined selling proposition must be one that the competition does not or canrsquot offer It should be unique in its claim The selling proposition of Australian vegetables in general is one of premium quality freshness and safety

5 Your LogisticsSelecting the correct option of freighting for your business is a high priority and is vital to exporting success In this decision factors such as price and payment method should be taken into consideration Not getting your export pricing right canresultinlossesduetounforseencostsAlsochasingoutstandingdebtorsoverseasisadifficulttaskselectingtherightpaymentoptionforyourbusinesswillreduce the risk on non-payments

HaveyouconsideredthelogisticaldemandsofexportingEgwhereareyouintheexportingsupplychain

Haveyouinvestigatedphysicalinfrastructurethatmaylimityourexportpotentialegthelocationofpackinghousesandthelocationofports

Haveyouinvestigatedengagingtheservicesofasalesagentordistributor Haveyouinvestigatedhiredapotentialfreightforwarderorcustomsbroker HaveyouconsideredthebestfreightoptionforyouEgAirorSea Haveyoudeterminedpricingandunderstandwhatcoststhispricingshould

include Doyouhaveanunderstandingofpaymentoptionsforinternationaltransaction

(egLettersofcreditonlinepayments)andmanagingforeigntransactions

GuidetoYourLogisticsExport logistics can be viewed as an extension to your current domestic vegetable growing operation Understanding where your business is positioned in the exporting supply chain will help you determine what extra steps may be necessary to get your product to its export market Below is a representation of the basic elements of the exporting supply chain (it may include less or more intermediaries depending on your circumstances) Depending on your business you may be able to control the supply chain yourself otherwise it will be important to ensure you have arranged the necessary logistical links

Grower Packing House Consolidator Freight

ForwarderExport

Destination

Agentsanddistributors

Most Australian vegetable growing businesses do not control the entire supply chain and rely on an agent or distributor to facilitate their exporting activities Agents and distributors have different roles and responsibilities These roles and responsibilities will also vary according to in which country they are operating Choosing the right agent or distributor is important because you are relying on their knowledge and expertise in your export market

Agents Distributors

bull Do not take ownership of goods bull Represent the supplier to the buyerbull Paid by the exporter based on a commission of salesbull The exporter is responsible for invoicing and collecting

the payments from their customers

bull Take ownership of goods and then resell the goods bull Add a margin to products on resale bull Money earned by distributors is higher than that of

agents as distributors carry inventory extend credit for customers and take on marketing responsibilities

Freightforwardersandcustomsbrokers

If you intend to control your own supply chain however lack the knowledge to get your product to international markets using a customs broker andor a freight forwarder is the most efficient way to ship goods These organisations will have expertise in international freight When selecting a freight forwarder you should consider their experience in dealing with perishable products

For more information on finding freight forwarder and customs brokers (as well as other logistics information) one of your best resources is Austrade A selection of lists is provided below for finding a freight forwarder

bull Australian Export Online bull Tradegatebull International Freight Forwarding Association bull Australian Federation of International Forwardersbull Australian Customs and Border Protection Servicebull NSW Government ndash Checklist for choosing a agent or distributor

Internationalcommercialterms(Incoterms)

Incoterms are international rules for interpreting trade terms effectively acting as a common language for trade The terms cover things like where goods are to be delivered and whether export tariffs have been paid on goods Austrade recommends exporters should become familiar with Incoterms For more details about Incoterms refer to the International Chamber of Commerce website

Pricing

In cases where an active international market exists for your product there will be a clear market price for your product In some cases there will not be a clear market price and you will have to determine your own price It is important when considering the price for your product that you also consider the additional costs of export for example

bull Freight to ports of departure and from ports of arrival (including freight insurance)bull Import duty and taxes bull Customs clearancebroker feesbull Warehouse fees or break-bulk fees (if third party warehouse applies)bull Agentrsquos commission or importerrsquos mark-up

Getting Paid

There are several different payment methods available to your business Some of these are

bull Pre-payment or upfront payment The buyer pays cash in advance of shipment (uncommon in international trade)bull Letters of credit The importerrsquos bank issues a document stating that they will pay the exporter when the terms of the

Letter of Credit are fulfilledbull Documentary collection Entrusts the handling of your trade documents to your bank bull Credit terms Payment will occur after your goods have been shipped

For more information on each of these methods see Austrade and Export Finance and Insurance Corporation websites

6 Your ProductionOne of the fundamental principles of export readiness is understanding that your ability to export is dependent on the availability of your product If you do not have a yield greater than the demand of your current domestic buyers then it may not be a worthwhile investment to seek overseas orders

Canyouproduceayieldlargeenoughtoserviceyourchosentargetmarket Canorareyouwillingtoalterproductionmethodsaccordingtoparticular

biosecuritydemandsofyourmarket Doesyourproductmeetgovernmentregulationsandsafetystandardsinyour

targetmarket CanyouincreaseproductioninresponsetodemandIfsodoyouhave

enoughtrainedstafftohandletheincreasedproduction

Guide to Your ProductionIt is important to understand that in most cases international buyers have specific order quantities that they are required to fill They are also likely to have seasonal trends in demand that might be different from your current seasonal production Before engaging in business with a buyer it is important that you determine the minimum and maximum order requirements as well as the timing of the orders At this stage of completing the Export Readiness Checklist you should be able to compare the order requirements with the capability of your business to fulfil those orders In order to maintain a long-term successful relationship with international customers you must be able to reliably fill ordersThe requirements of the importing country may also affect your production methods The information regarding each marketrsquos importing requirements can be found later in this Guide to the Export Readiness Checklist

7 Your MarketingYou will need a website and other marketing materials that will help overseas customersbeconfidentinyourabilitiesasaqualityproducerandreliablesupplierIfyoudonothaveoverseasbusinessconnectionsthenqualitymarketingmaterialswill help you open doors to new opportunities You should tailor your material for an export market and focus on commodities that are available for export rather than focusing materials on domestic customers Doyouhavepromotionalmaterialssuitableforoverseascustomerssuchasa

websiteandbrochures Haveyouconsideredthetranslationalofpromotionalmaterialsintothe

languagethatisrelevanttoyourtargetmarket Areyouwillingtoundertakebusinesstripstothetargetmarketinorderto

promoteandmarketyourproductaswellasconductbusinessnegotiations

Guide to Your MarketingMaking a good first impression on a potential vegetable buyer is vital to export success It is important to be confident responsive friendly and professional In order to make a good impression it is important to learn about any cultural factors that may influence your ability to export to that market Promotional materials

A good website and a promotional brochure are very effective ways to communicate with international vegetable buyers Your website should be well constructed and easy to navigate with up to date content Business cards also make it easy for you to build relationships with vegetable buyers that you meet in person

Translations

International vegetable buyers will likely speak a language other than English If this is the case you will need to consider translating your communication material to the relevant language and hiring the services of an interpreter for personal meetings

Market Visits

Part of the effective retention and creation of overseas customers is visiting the market to which you are exporting Building relationships with vegetable buyers should be an important part of your export strategy Market visits are particularly important early in the export process as face-to-face meetings are often expected in international markets For more information regarding visiting your target vegetable market please refer to the Austrade website

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 6: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

4 Your ProductMost exporters need to make some alterations to their product in order to prepare itforanoverseasmarketRequiredchangesmaybeassimpleasdifferentpackaging or labelling but could be more complex depending on your market

Isyourproductacceptabletoyourtargetmarketinitscurrentform Doyouhaveaclearlydefinedsellingpropositionforyourproductandcanstate

whyoverseascompetitorsshouldbuyfromyouandnotyourcompetitors

Guide to Your Product

Suitability of product

Your vegetables must be suitable for the market to which you are intending to export This will depend on your market research with some relevant questions being

bull What are the packaging requirements of the importing countrybull How long is the shelf life of your vegetablesbull Are different production techniques or extra treatment required for your vegetablesbull Will your vegetables meet the expectation of the international buyers and market

Your selling proposition

A clearly defined selling proposition also known as a unique selling point is the understanding of what differentiates your vegetable products from your competitorrsquos products A clearly defined selling proposition must be one that the competition does not or canrsquot offer It should be unique in its claim The selling proposition of Australian vegetables in general is one of premium quality freshness and safety

5 Your LogisticsSelecting the correct option of freighting for your business is a high priority and is vital to exporting success In this decision factors such as price and payment method should be taken into consideration Not getting your export pricing right canresultinlossesduetounforseencostsAlsochasingoutstandingdebtorsoverseasisadifficulttaskselectingtherightpaymentoptionforyourbusinesswillreduce the risk on non-payments

HaveyouconsideredthelogisticaldemandsofexportingEgwhereareyouintheexportingsupplychain

Haveyouinvestigatedphysicalinfrastructurethatmaylimityourexportpotentialegthelocationofpackinghousesandthelocationofports

Haveyouinvestigatedengagingtheservicesofasalesagentordistributor Haveyouinvestigatedhiredapotentialfreightforwarderorcustomsbroker HaveyouconsideredthebestfreightoptionforyouEgAirorSea Haveyoudeterminedpricingandunderstandwhatcoststhispricingshould

include Doyouhaveanunderstandingofpaymentoptionsforinternationaltransaction

(egLettersofcreditonlinepayments)andmanagingforeigntransactions

GuidetoYourLogisticsExport logistics can be viewed as an extension to your current domestic vegetable growing operation Understanding where your business is positioned in the exporting supply chain will help you determine what extra steps may be necessary to get your product to its export market Below is a representation of the basic elements of the exporting supply chain (it may include less or more intermediaries depending on your circumstances) Depending on your business you may be able to control the supply chain yourself otherwise it will be important to ensure you have arranged the necessary logistical links

Grower Packing House Consolidator Freight

ForwarderExport

Destination

Agentsanddistributors

Most Australian vegetable growing businesses do not control the entire supply chain and rely on an agent or distributor to facilitate their exporting activities Agents and distributors have different roles and responsibilities These roles and responsibilities will also vary according to in which country they are operating Choosing the right agent or distributor is important because you are relying on their knowledge and expertise in your export market

Agents Distributors

bull Do not take ownership of goods bull Represent the supplier to the buyerbull Paid by the exporter based on a commission of salesbull The exporter is responsible for invoicing and collecting

the payments from their customers

bull Take ownership of goods and then resell the goods bull Add a margin to products on resale bull Money earned by distributors is higher than that of

agents as distributors carry inventory extend credit for customers and take on marketing responsibilities

Freightforwardersandcustomsbrokers

If you intend to control your own supply chain however lack the knowledge to get your product to international markets using a customs broker andor a freight forwarder is the most efficient way to ship goods These organisations will have expertise in international freight When selecting a freight forwarder you should consider their experience in dealing with perishable products

For more information on finding freight forwarder and customs brokers (as well as other logistics information) one of your best resources is Austrade A selection of lists is provided below for finding a freight forwarder

bull Australian Export Online bull Tradegatebull International Freight Forwarding Association bull Australian Federation of International Forwardersbull Australian Customs and Border Protection Servicebull NSW Government ndash Checklist for choosing a agent or distributor

Internationalcommercialterms(Incoterms)

Incoterms are international rules for interpreting trade terms effectively acting as a common language for trade The terms cover things like where goods are to be delivered and whether export tariffs have been paid on goods Austrade recommends exporters should become familiar with Incoterms For more details about Incoterms refer to the International Chamber of Commerce website

Pricing

In cases where an active international market exists for your product there will be a clear market price for your product In some cases there will not be a clear market price and you will have to determine your own price It is important when considering the price for your product that you also consider the additional costs of export for example

bull Freight to ports of departure and from ports of arrival (including freight insurance)bull Import duty and taxes bull Customs clearancebroker feesbull Warehouse fees or break-bulk fees (if third party warehouse applies)bull Agentrsquos commission or importerrsquos mark-up

Getting Paid

There are several different payment methods available to your business Some of these are

bull Pre-payment or upfront payment The buyer pays cash in advance of shipment (uncommon in international trade)bull Letters of credit The importerrsquos bank issues a document stating that they will pay the exporter when the terms of the

Letter of Credit are fulfilledbull Documentary collection Entrusts the handling of your trade documents to your bank bull Credit terms Payment will occur after your goods have been shipped

For more information on each of these methods see Austrade and Export Finance and Insurance Corporation websites

6 Your ProductionOne of the fundamental principles of export readiness is understanding that your ability to export is dependent on the availability of your product If you do not have a yield greater than the demand of your current domestic buyers then it may not be a worthwhile investment to seek overseas orders

Canyouproduceayieldlargeenoughtoserviceyourchosentargetmarket Canorareyouwillingtoalterproductionmethodsaccordingtoparticular

biosecuritydemandsofyourmarket Doesyourproductmeetgovernmentregulationsandsafetystandardsinyour

targetmarket CanyouincreaseproductioninresponsetodemandIfsodoyouhave

enoughtrainedstafftohandletheincreasedproduction

Guide to Your ProductionIt is important to understand that in most cases international buyers have specific order quantities that they are required to fill They are also likely to have seasonal trends in demand that might be different from your current seasonal production Before engaging in business with a buyer it is important that you determine the minimum and maximum order requirements as well as the timing of the orders At this stage of completing the Export Readiness Checklist you should be able to compare the order requirements with the capability of your business to fulfil those orders In order to maintain a long-term successful relationship with international customers you must be able to reliably fill ordersThe requirements of the importing country may also affect your production methods The information regarding each marketrsquos importing requirements can be found later in this Guide to the Export Readiness Checklist

7 Your MarketingYou will need a website and other marketing materials that will help overseas customersbeconfidentinyourabilitiesasaqualityproducerandreliablesupplierIfyoudonothaveoverseasbusinessconnectionsthenqualitymarketingmaterialswill help you open doors to new opportunities You should tailor your material for an export market and focus on commodities that are available for export rather than focusing materials on domestic customers Doyouhavepromotionalmaterialssuitableforoverseascustomerssuchasa

websiteandbrochures Haveyouconsideredthetranslationalofpromotionalmaterialsintothe

languagethatisrelevanttoyourtargetmarket Areyouwillingtoundertakebusinesstripstothetargetmarketinorderto

promoteandmarketyourproductaswellasconductbusinessnegotiations

Guide to Your MarketingMaking a good first impression on a potential vegetable buyer is vital to export success It is important to be confident responsive friendly and professional In order to make a good impression it is important to learn about any cultural factors that may influence your ability to export to that market Promotional materials

A good website and a promotional brochure are very effective ways to communicate with international vegetable buyers Your website should be well constructed and easy to navigate with up to date content Business cards also make it easy for you to build relationships with vegetable buyers that you meet in person

Translations

International vegetable buyers will likely speak a language other than English If this is the case you will need to consider translating your communication material to the relevant language and hiring the services of an interpreter for personal meetings

Market Visits

Part of the effective retention and creation of overseas customers is visiting the market to which you are exporting Building relationships with vegetable buyers should be an important part of your export strategy Market visits are particularly important early in the export process as face-to-face meetings are often expected in international markets For more information regarding visiting your target vegetable market please refer to the Austrade website

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 7: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

5 Your LogisticsSelecting the correct option of freighting for your business is a high priority and is vital to exporting success In this decision factors such as price and payment method should be taken into consideration Not getting your export pricing right canresultinlossesduetounforseencostsAlsochasingoutstandingdebtorsoverseasisadifficulttaskselectingtherightpaymentoptionforyourbusinesswillreduce the risk on non-payments

HaveyouconsideredthelogisticaldemandsofexportingEgwhereareyouintheexportingsupplychain

Haveyouinvestigatedphysicalinfrastructurethatmaylimityourexportpotentialegthelocationofpackinghousesandthelocationofports

Haveyouinvestigatedengagingtheservicesofasalesagentordistributor Haveyouinvestigatedhiredapotentialfreightforwarderorcustomsbroker HaveyouconsideredthebestfreightoptionforyouEgAirorSea Haveyoudeterminedpricingandunderstandwhatcoststhispricingshould

include Doyouhaveanunderstandingofpaymentoptionsforinternationaltransaction

(egLettersofcreditonlinepayments)andmanagingforeigntransactions

GuidetoYourLogisticsExport logistics can be viewed as an extension to your current domestic vegetable growing operation Understanding where your business is positioned in the exporting supply chain will help you determine what extra steps may be necessary to get your product to its export market Below is a representation of the basic elements of the exporting supply chain (it may include less or more intermediaries depending on your circumstances) Depending on your business you may be able to control the supply chain yourself otherwise it will be important to ensure you have arranged the necessary logistical links

Grower Packing House Consolidator Freight

ForwarderExport

Destination

Agentsanddistributors

Most Australian vegetable growing businesses do not control the entire supply chain and rely on an agent or distributor to facilitate their exporting activities Agents and distributors have different roles and responsibilities These roles and responsibilities will also vary according to in which country they are operating Choosing the right agent or distributor is important because you are relying on their knowledge and expertise in your export market

Agents Distributors

bull Do not take ownership of goods bull Represent the supplier to the buyerbull Paid by the exporter based on a commission of salesbull The exporter is responsible for invoicing and collecting

the payments from their customers

bull Take ownership of goods and then resell the goods bull Add a margin to products on resale bull Money earned by distributors is higher than that of

agents as distributors carry inventory extend credit for customers and take on marketing responsibilities

Freightforwardersandcustomsbrokers

If you intend to control your own supply chain however lack the knowledge to get your product to international markets using a customs broker andor a freight forwarder is the most efficient way to ship goods These organisations will have expertise in international freight When selecting a freight forwarder you should consider their experience in dealing with perishable products

For more information on finding freight forwarder and customs brokers (as well as other logistics information) one of your best resources is Austrade A selection of lists is provided below for finding a freight forwarder

bull Australian Export Online bull Tradegatebull International Freight Forwarding Association bull Australian Federation of International Forwardersbull Australian Customs and Border Protection Servicebull NSW Government ndash Checklist for choosing a agent or distributor

Internationalcommercialterms(Incoterms)

Incoterms are international rules for interpreting trade terms effectively acting as a common language for trade The terms cover things like where goods are to be delivered and whether export tariffs have been paid on goods Austrade recommends exporters should become familiar with Incoterms For more details about Incoterms refer to the International Chamber of Commerce website

Pricing

In cases where an active international market exists for your product there will be a clear market price for your product In some cases there will not be a clear market price and you will have to determine your own price It is important when considering the price for your product that you also consider the additional costs of export for example

bull Freight to ports of departure and from ports of arrival (including freight insurance)bull Import duty and taxes bull Customs clearancebroker feesbull Warehouse fees or break-bulk fees (if third party warehouse applies)bull Agentrsquos commission or importerrsquos mark-up

Getting Paid

There are several different payment methods available to your business Some of these are

bull Pre-payment or upfront payment The buyer pays cash in advance of shipment (uncommon in international trade)bull Letters of credit The importerrsquos bank issues a document stating that they will pay the exporter when the terms of the

Letter of Credit are fulfilledbull Documentary collection Entrusts the handling of your trade documents to your bank bull Credit terms Payment will occur after your goods have been shipped

For more information on each of these methods see Austrade and Export Finance and Insurance Corporation websites

6 Your ProductionOne of the fundamental principles of export readiness is understanding that your ability to export is dependent on the availability of your product If you do not have a yield greater than the demand of your current domestic buyers then it may not be a worthwhile investment to seek overseas orders

Canyouproduceayieldlargeenoughtoserviceyourchosentargetmarket Canorareyouwillingtoalterproductionmethodsaccordingtoparticular

biosecuritydemandsofyourmarket Doesyourproductmeetgovernmentregulationsandsafetystandardsinyour

targetmarket CanyouincreaseproductioninresponsetodemandIfsodoyouhave

enoughtrainedstafftohandletheincreasedproduction

Guide to Your ProductionIt is important to understand that in most cases international buyers have specific order quantities that they are required to fill They are also likely to have seasonal trends in demand that might be different from your current seasonal production Before engaging in business with a buyer it is important that you determine the minimum and maximum order requirements as well as the timing of the orders At this stage of completing the Export Readiness Checklist you should be able to compare the order requirements with the capability of your business to fulfil those orders In order to maintain a long-term successful relationship with international customers you must be able to reliably fill ordersThe requirements of the importing country may also affect your production methods The information regarding each marketrsquos importing requirements can be found later in this Guide to the Export Readiness Checklist

7 Your MarketingYou will need a website and other marketing materials that will help overseas customersbeconfidentinyourabilitiesasaqualityproducerandreliablesupplierIfyoudonothaveoverseasbusinessconnectionsthenqualitymarketingmaterialswill help you open doors to new opportunities You should tailor your material for an export market and focus on commodities that are available for export rather than focusing materials on domestic customers Doyouhavepromotionalmaterialssuitableforoverseascustomerssuchasa

websiteandbrochures Haveyouconsideredthetranslationalofpromotionalmaterialsintothe

languagethatisrelevanttoyourtargetmarket Areyouwillingtoundertakebusinesstripstothetargetmarketinorderto

promoteandmarketyourproductaswellasconductbusinessnegotiations

Guide to Your MarketingMaking a good first impression on a potential vegetable buyer is vital to export success It is important to be confident responsive friendly and professional In order to make a good impression it is important to learn about any cultural factors that may influence your ability to export to that market Promotional materials

A good website and a promotional brochure are very effective ways to communicate with international vegetable buyers Your website should be well constructed and easy to navigate with up to date content Business cards also make it easy for you to build relationships with vegetable buyers that you meet in person

Translations

International vegetable buyers will likely speak a language other than English If this is the case you will need to consider translating your communication material to the relevant language and hiring the services of an interpreter for personal meetings

Market Visits

Part of the effective retention and creation of overseas customers is visiting the market to which you are exporting Building relationships with vegetable buyers should be an important part of your export strategy Market visits are particularly important early in the export process as face-to-face meetings are often expected in international markets For more information regarding visiting your target vegetable market please refer to the Austrade website

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 8: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

Freightforwardersandcustomsbrokers

If you intend to control your own supply chain however lack the knowledge to get your product to international markets using a customs broker andor a freight forwarder is the most efficient way to ship goods These organisations will have expertise in international freight When selecting a freight forwarder you should consider their experience in dealing with perishable products

For more information on finding freight forwarder and customs brokers (as well as other logistics information) one of your best resources is Austrade A selection of lists is provided below for finding a freight forwarder

bull Australian Export Online bull Tradegatebull International Freight Forwarding Association bull Australian Federation of International Forwardersbull Australian Customs and Border Protection Servicebull NSW Government ndash Checklist for choosing a agent or distributor

Internationalcommercialterms(Incoterms)

Incoterms are international rules for interpreting trade terms effectively acting as a common language for trade The terms cover things like where goods are to be delivered and whether export tariffs have been paid on goods Austrade recommends exporters should become familiar with Incoterms For more details about Incoterms refer to the International Chamber of Commerce website

Pricing

In cases where an active international market exists for your product there will be a clear market price for your product In some cases there will not be a clear market price and you will have to determine your own price It is important when considering the price for your product that you also consider the additional costs of export for example

bull Freight to ports of departure and from ports of arrival (including freight insurance)bull Import duty and taxes bull Customs clearancebroker feesbull Warehouse fees or break-bulk fees (if third party warehouse applies)bull Agentrsquos commission or importerrsquos mark-up

Getting Paid

There are several different payment methods available to your business Some of these are

bull Pre-payment or upfront payment The buyer pays cash in advance of shipment (uncommon in international trade)bull Letters of credit The importerrsquos bank issues a document stating that they will pay the exporter when the terms of the

Letter of Credit are fulfilledbull Documentary collection Entrusts the handling of your trade documents to your bank bull Credit terms Payment will occur after your goods have been shipped

For more information on each of these methods see Austrade and Export Finance and Insurance Corporation websites

6 Your ProductionOne of the fundamental principles of export readiness is understanding that your ability to export is dependent on the availability of your product If you do not have a yield greater than the demand of your current domestic buyers then it may not be a worthwhile investment to seek overseas orders

Canyouproduceayieldlargeenoughtoserviceyourchosentargetmarket Canorareyouwillingtoalterproductionmethodsaccordingtoparticular

biosecuritydemandsofyourmarket Doesyourproductmeetgovernmentregulationsandsafetystandardsinyour

targetmarket CanyouincreaseproductioninresponsetodemandIfsodoyouhave

enoughtrainedstafftohandletheincreasedproduction

Guide to Your ProductionIt is important to understand that in most cases international buyers have specific order quantities that they are required to fill They are also likely to have seasonal trends in demand that might be different from your current seasonal production Before engaging in business with a buyer it is important that you determine the minimum and maximum order requirements as well as the timing of the orders At this stage of completing the Export Readiness Checklist you should be able to compare the order requirements with the capability of your business to fulfil those orders In order to maintain a long-term successful relationship with international customers you must be able to reliably fill ordersThe requirements of the importing country may also affect your production methods The information regarding each marketrsquos importing requirements can be found later in this Guide to the Export Readiness Checklist

7 Your MarketingYou will need a website and other marketing materials that will help overseas customersbeconfidentinyourabilitiesasaqualityproducerandreliablesupplierIfyoudonothaveoverseasbusinessconnectionsthenqualitymarketingmaterialswill help you open doors to new opportunities You should tailor your material for an export market and focus on commodities that are available for export rather than focusing materials on domestic customers Doyouhavepromotionalmaterialssuitableforoverseascustomerssuchasa

websiteandbrochures Haveyouconsideredthetranslationalofpromotionalmaterialsintothe

languagethatisrelevanttoyourtargetmarket Areyouwillingtoundertakebusinesstripstothetargetmarketinorderto

promoteandmarketyourproductaswellasconductbusinessnegotiations

Guide to Your MarketingMaking a good first impression on a potential vegetable buyer is vital to export success It is important to be confident responsive friendly and professional In order to make a good impression it is important to learn about any cultural factors that may influence your ability to export to that market Promotional materials

A good website and a promotional brochure are very effective ways to communicate with international vegetable buyers Your website should be well constructed and easy to navigate with up to date content Business cards also make it easy for you to build relationships with vegetable buyers that you meet in person

Translations

International vegetable buyers will likely speak a language other than English If this is the case you will need to consider translating your communication material to the relevant language and hiring the services of an interpreter for personal meetings

Market Visits

Part of the effective retention and creation of overseas customers is visiting the market to which you are exporting Building relationships with vegetable buyers should be an important part of your export strategy Market visits are particularly important early in the export process as face-to-face meetings are often expected in international markets For more information regarding visiting your target vegetable market please refer to the Austrade website

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 9: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

6 Your ProductionOne of the fundamental principles of export readiness is understanding that your ability to export is dependent on the availability of your product If you do not have a yield greater than the demand of your current domestic buyers then it may not be a worthwhile investment to seek overseas orders

Canyouproduceayieldlargeenoughtoserviceyourchosentargetmarket Canorareyouwillingtoalterproductionmethodsaccordingtoparticular

biosecuritydemandsofyourmarket Doesyourproductmeetgovernmentregulationsandsafetystandardsinyour

targetmarket CanyouincreaseproductioninresponsetodemandIfsodoyouhave

enoughtrainedstafftohandletheincreasedproduction

Guide to Your ProductionIt is important to understand that in most cases international buyers have specific order quantities that they are required to fill They are also likely to have seasonal trends in demand that might be different from your current seasonal production Before engaging in business with a buyer it is important that you determine the minimum and maximum order requirements as well as the timing of the orders At this stage of completing the Export Readiness Checklist you should be able to compare the order requirements with the capability of your business to fulfil those orders In order to maintain a long-term successful relationship with international customers you must be able to reliably fill ordersThe requirements of the importing country may also affect your production methods The information regarding each marketrsquos importing requirements can be found later in this Guide to the Export Readiness Checklist

7 Your MarketingYou will need a website and other marketing materials that will help overseas customersbeconfidentinyourabilitiesasaqualityproducerandreliablesupplierIfyoudonothaveoverseasbusinessconnectionsthenqualitymarketingmaterialswill help you open doors to new opportunities You should tailor your material for an export market and focus on commodities that are available for export rather than focusing materials on domestic customers Doyouhavepromotionalmaterialssuitableforoverseascustomerssuchasa

websiteandbrochures Haveyouconsideredthetranslationalofpromotionalmaterialsintothe

languagethatisrelevanttoyourtargetmarket Areyouwillingtoundertakebusinesstripstothetargetmarketinorderto

promoteandmarketyourproductaswellasconductbusinessnegotiations

Guide to Your MarketingMaking a good first impression on a potential vegetable buyer is vital to export success It is important to be confident responsive friendly and professional In order to make a good impression it is important to learn about any cultural factors that may influence your ability to export to that market Promotional materials

A good website and a promotional brochure are very effective ways to communicate with international vegetable buyers Your website should be well constructed and easy to navigate with up to date content Business cards also make it easy for you to build relationships with vegetable buyers that you meet in person

Translations

International vegetable buyers will likely speak a language other than English If this is the case you will need to consider translating your communication material to the relevant language and hiring the services of an interpreter for personal meetings

Market Visits

Part of the effective retention and creation of overseas customers is visiting the market to which you are exporting Building relationships with vegetable buyers should be an important part of your export strategy Market visits are particularly important early in the export process as face-to-face meetings are often expected in international markets For more information regarding visiting your target vegetable market please refer to the Austrade website

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 10: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

7 Your MarketingYou will need a website and other marketing materials that will help overseas customersbeconfidentinyourabilitiesasaqualityproducerandreliablesupplierIfyoudonothaveoverseasbusinessconnectionsthenqualitymarketingmaterialswill help you open doors to new opportunities You should tailor your material for an export market and focus on commodities that are available for export rather than focusing materials on domestic customers Doyouhavepromotionalmaterialssuitableforoverseascustomerssuchasa

websiteandbrochures Haveyouconsideredthetranslationalofpromotionalmaterialsintothe

languagethatisrelevanttoyourtargetmarket Areyouwillingtoundertakebusinesstripstothetargetmarketinorderto

promoteandmarketyourproductaswellasconductbusinessnegotiations

Guide to Your MarketingMaking a good first impression on a potential vegetable buyer is vital to export success It is important to be confident responsive friendly and professional In order to make a good impression it is important to learn about any cultural factors that may influence your ability to export to that market Promotional materials

A good website and a promotional brochure are very effective ways to communicate with international vegetable buyers Your website should be well constructed and easy to navigate with up to date content Business cards also make it easy for you to build relationships with vegetable buyers that you meet in person

Translations

International vegetable buyers will likely speak a language other than English If this is the case you will need to consider translating your communication material to the relevant language and hiring the services of an interpreter for personal meetings

Market Visits

Part of the effective retention and creation of overseas customers is visiting the market to which you are exporting Building relationships with vegetable buyers should be an important part of your export strategy Market visits are particularly important early in the export process as face-to-face meetings are often expected in international markets For more information regarding visiting your target vegetable market please refer to the Austrade website

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 11: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

8 Your FinancingSuccessful exporters support their overseas partners in a range of ways that include visiting the market Exploring different funding options available to your business is importantinunderstandingyourfinancialabilitytobeareliableexporter

DoyouhavesufficientfinancialstrengthandresourcestodevelopoverseasmarketsThisincludesfinancialresourcesformarketvisitsandtheongoingmarketing of your product overseas

HaveyouexploredfundingoptionssuchastheExportMarketDevelopmentGrants(EMDG)offeredbyAustradeoranyothergovernmentalfinancialassistancepackage

GuidetoYourFinancingFinancing your export activities will depend on the scale of your vegetable export opportunity and your export strategy It is important for you to be aware of the additional often up-front costs that are associated with exporting There is a wide range of funding options available to vegetable exporters many of which are included on the Austrade and Export Finance and Insurance Company websites You may like to access professional advice to help with your export financing issues

ExportMarketDevelopmentGrant(EMDG)

The Export Market Development Grants (EMDG) scheme is a key Australian Government financial assistance program for aspiring and current exporters Administered by Austrade the scheme supports a wide range of industry sectors and products including vegetable exporters The EMDG scheme

bull Encourages small and medium sized Australian businesses to develop export marketsbull Reimburses up to 50 of eligible export promotion expenses above $10000 provided that the total expenses are at

least $20000 andbull Provides up to seven grants to each eligible applicant

For more information regarding the EMDG scheme please visit the Austrade website or call Austrade directly on 13 28 78

Other opportunities for financial grants and support will come from State governments Even if your State government does not offer a grant they may offer resources that help you understand and prepare for the finance requirements of exporting Other helpful information for funding vegetable exports is available from the GrantsLINK (Commonwealth Government grants) and AusIndustry websites

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 12: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

9 Your Connection with the Department of AgricultureHavinganestablishedAustraliancustomerbasegivespotentialinternationalcustomersconfidenceinyourcurrentoperationsItallowsthemtoseethatyouareareliablesupplierAlsodomesticsuccesswillhelpprovideyouwiththenecessarycashflowandworkingcapitalrequiredtoexportsuccessfully

AreyoupreparedtomakeexportingalegitimateandintegralpartofyourbusinessplanIsmanagementpreparedtomakealong-termcommitmenttosustainthecompanyrsquosexport

Doesyourcompanyhaveagoodtrackrecordofmeetingproductiondeliverydeadlines

DoesyourcompanyhaveaproventrackrecordcompetingintheAustralianmarket

Guide to Your Connection with the Department of AgricultureThe most daunting part of vegetable exporting can be the necessary steps involved in contacting the right agency and following the correct procedures The body that controls the export of vegetables in Australia is the Department of Agriculture (DoA) Please be aware that the DoA was formerly known as the Department of Agriculture Fisheries and Forestry (DAFF) with many documents still referring to the previous nameAs a vegetable grower intending to export it is your responsibility to abide by the requirements outlined in the Export Control Act 1982 and to meet the necessary requirements of the importing country Australiarsquos conditions of the export of vegetables can be found in the Export Control (Plants and Plant Products) Order 2011 The DOA has prepared a six-step process to prepare your vegetables for export which is outlined in the diagram below

TheExportProcess

Identify whether your goods are prescribed

Checktheimportingcountryrequirements

SubmitaNoticeofIntentionorRequestforPermitformand supporting documents

Prepare your goods

PresentdocumentsandgoodstoanAuthorisedOfficer

Export your goods

12

34

56

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 13: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

Step 1 -Prescribed GoodsUnder the Export Control Act 1982 fresh vegetables are considered lsquoprescribed goodsrsquo This means that vegetable exports need to comply with the requirements of the Export Control Act 1982

Step2-ImportingcountryrequirementsThe country that you intend to export to will have specific requirements of you be it documentation packaging or testing It is therefore important to familiarise yourself with specific requirements of your chosen market Comprehensive market profiles are available through the Austrade website Completing the correct checks and documentation will help to prevent costly hold ups for your vegetable exports

Available from the DOA website is the Manual of Importing Country Requirements (MICoR) By selecting the export destination and the vegetable you wish to export in the MICoR website you can find the specific requirements of the importing country (including any documentation)

Should you need help completing any of the required export documentation or be unsure as to exactly what documentation you require more information is available from the DoA website or contact the DoA Plant Operations Team

MaximumResidueLevels

A further obligation to consider may be Maximum Residue Limits (MRLs) MRLs are set for pesticides registered for use in Australia The Australian Pesticides and Veterinary Medicines Authority proposes MRLs at levels not likely to be exceeded if pesticides are used in accordance with the directions on the label

A list of sources to determine MRL requirements for selected countries is available from the New Zealand Government Ministry for Primary Industries website Another source of MRL information can be found at the United States Department of Agriculture Foreign Agricultural Service Consideration of MRLrsquos is necessary where they are specified as a requirement by the country you intend to export to

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 14: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

Step3-SubmitaNoticeofIntentionorRequestforPermitandsupportingdocumentsIf you are exporting over 10 kilograms of vegetables you must submit a lsquoNotice of Intention to Export Prescribed Goodsrsquo or its electronic equivalent the lsquoRequest for Permitrsquo which is available through DoArsquos Export Documentation system (EXDOC)

Some export destinations may require other documentation such as a Certificate as to Condition (EX46A) or a Phytosanitary Certificate (E16) To determine what documentation your export destination requires please refer to Step 2 in this process

By lodging either this documentation you are also permitting an Authorised Officer to inspect your export vegetables You may pre-pack your vegetables prior to the inspection so long as the packing can be removed to allow the Authorised Officer to inspect the vegetables

The new Plant Exports National DocumentationHub ExportDocumentationsystem(EXDOC)

The Plant Exports National Documentation Hub is a new centralised system to process export documentation run by the DoA The rollout of this system began in Victoria in late 2013 and will continue to all other states and territories over the first half of 2014

All documentation requests can now be sent to plantexportsNDHdaffgovau There are several methods of receiving your documentation including postal and courier delivery personal collection and printing directly from EXDOC

EXDOC is a software application that has been developed by the Department of Agriculture to manage export documentation for primary produce The EXDOC system has replaced manually generated permits certificates and documentation

The EXDOC system has improved export documentation turn-a-round time and given exporters the ability to print certificates and documentation on site and at a lower cost If you would like to register for EXDOC there are three options for registration which can be found on the DoA website

Step 4 - Preparing your produceIt is imperative at this stage of the exporting process that you have selected a registered establishment or are in the process of registering your establishment

Registering your premises

In order to export commodities that are considered prescribed goods (such as vegetables) your establishment or the establishment preparing your vegetables must be registered with DoA as an exporting operation The registration confirms that your establishment has been constructed and equipped to operate in a hygienic manner

In order to register your premises you will need to submit an application form to AQIS (Export Registration form EX026) After this application is received an AQIS officer will visit and inspect your premises Assuming AQIS approves your establishment you will be provided with a registration certificate and number which you must then display at your establishment

The exact requirements for registered establishments can be found in Export Control (Plant and Plant Products) Order 2011 Part 3 lsquoRequirements for registered establishmentsrsquo can be used as a checklist to ensure your establishment is ready to be registered The DoA website also contains the conditions for registration and the checklist for basic hygiene requirements for registered establishments

You can submit your export certification forms electronically via EXDOC in person to the Regional Plant Export Documentation Hub office or by email to plantexportsNDHdaffgovau

Reminder for those using a packing house freight forwarder or consolidator

If you are enlisting the services of a packing house freight forwarder or consolidator you do not need to file paperwork with DoA other than the registration of your establishment (if this is where the vegetables are being prepared) Packing houses freight forwarders or consolidators (depending on your arrangement with them) will file the necessary paperwork with DoA on your behalf but you MUST first register your establishment with DoA

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 15: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

Step5-InspectionofproducebyanAuthorisedOfficer

Before your vegetables can be exported they must first be inspected by an Authorised Officer at a registered establishment In order to make the exporting process efficient you should ensure that your vegetables are export compliant prior to the inspection The Export Control (Plant and Plant Products) Order 2011 outlines the requirements for export compliant vegetables Export compliant goodsAn authorised officer can pass goods as export compliant if the goods have been found to be

bull free from pestsbull free from contaminants andbull in a condition that allows any required phytosanitary or other certificate to be issued

Unless otherwise specified by DoA goods are considered to be free from pests and contaminants if they do not contain

bull live pest infestationsbull vermin including rodents and their wastebull pests or contaminants above the levels specified by the relevant importing country

The DoA Plant Operations Team will have more detailed guidance for complying with these requirements To arrange an inspection of your produce to be exported you must submit a Request for Plant Exports Inspection Appointment form You can find both the application and guidelines on successful completion of the application on the DoA website

PresentdocumentationtoAuthorisedOfficer

Assuming your vegetables have been declared fit for export and you have first lodged either your Notice of Intention to Export Prescribed Goods or a Request for Permit the Authorised Officer will sign and stamp the export permit The export permit is located at the bottom of your Notice of Intention or in the case of a Request for Permit it will be authorised by the Authorised Officer From the date your produce is declared export compliant you will have 28 days to export the produce before your permit is revoked

Depending on the country that you have selected to export to you may be also required to complete additional documentation Please refer to Step 2 above

Step6-Exportyourgoods(packingandauthorising)Your vegetables must be packed in packaging containers or vessels under the conditions outlined in the Export Control (Plants and Plant Products) Order 2011 Containers must be inspected by an Authorised Officer who must confirm that

a) the container will not infest or infect the goods with pests b) any cargo already loaded into the container will not infest or infect the goods with pests c) no material is present in the container that is likely to harbour pests d) no material is present in the container that is likely to contaminate the goods ande) the container is not in a condition that could result in the infestation or infection of the goods

Once you are ready to export your goods contact the DoA Plant Export Operations team You must do this in order to have your certificates authorised A list of regional contacts within DOA can be found on their website otherwise telephoning the general free call number 1800 020 504 will connect you with the nearest regional office

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 16: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

Risk Management Understanding and successfully managing the risks associated with exporting your vegetables must be central to your export strategy Risks to be aware of when exporting include

Politicalrisks Political instability at your export destination may disrupt or in some cases prevent effective trade

Legalrisks Export destinations operate under laws that differ from Australian law You should familiarise yourself with the laws of your chosen export destination

BriberygraftandCorruptionRisk Bribery graft and corruption are illegal in most countries around the world Participating in any of these activities is illegal under Australian law and even if the conduct occurs outside of Australia it is still punishable under Australian law

Quarantinecompliancerisk Understand any quarantine requirements that your export destination demands

Exchangeraterisk Exchange rate risk can occur because of fluctuations in the value of currency

Non-paymentrisk A serious risk for exporters regardless of the country that yoursquore trading with

For further details including suggestions for managing these risks refer to the Austrade website

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 17: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best

Are you Export ReadyHopefully by the time you have completed the Export Readiness Checklist you will be prepared to export your vegetables

WhenyouarelsquoexportreadyrsquoyoucancontactAustradeinregardstotheirTradeStartProgram The prime objective of the TradeStart program is to assist businesses achieve long-term export success When you are deemed ready for exporting register your export businessonlinewithAustradeorcallAustradeon132878

Helpfulresources

FormoreusefulwebsitesseehttpwwwaustradegovauExportAbout-ExportingExporting-FAQsUseful-websites

AUSVEGwwwausvegcomau+613 9882 02777

AustralianTradeCommission(Austrade)httpwwwaustradegovau13 28 78

DepartmentofForeignAffairsandTrade(DFAT)httpwwwdfatgovau+61 2 6261 1111

DepartmentofAgriculture(DoA)httpwwwdaffgovau+61 (0)2 6272 3933

ExportCouncilofAustraliahttpwwwexportorgauecahomepage+61 2 8243 7400

AustralianInstituteofExport(AIE)httpwwwaiexcomau+61 2 8243 7400

OfficeofHorticulturalMarketAccesshttpwwwhorticulturecomau+61 2 8295 2300

AustralianCustomsandBorderProtectionServiceshttpwwwcustomsgovau1300 363 263

AustralianCapitalTerritoryGovernmentwwwactgovau

New South Wales Governmenthttpwwwnswgovau

Northern Territory Governmentwwwntgovau

Queensland Governmentwwwqldgovau

SouthAustralianGovernmentwwwsagovau

Tasmanian Governmentwwwservicetasgovau

Victoria Governmenthttpexportbusinessvicgovau

WesternAustralianGovernmenthttpwwwdsdwagovau

Commonwealth Government Business ResourceshttpwwwbusinessgovauAdvisorFinder

Page 18: Guide to the Export Readiness Checklist - AUSVEG...In addition to completing the Export Readiness Checklist, you should also prepare an export strategy to give your business the best