guide maximum effect adwords 27aug07

43
Making the most out o your Google AdWords account

Upload: tom-dom

Post on 10-Apr-2018

219 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 1/42

Making the most out o your

Google AdWords account

Page 2: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 2/42

Page 3: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 3/42

Table o Contents

Six ways to maximize your AdWords campaign

Chapter 1 – Setting Goals Setting Goals Worksheet

Chapter 2 – Selecting Keywords 

A our-step process

Step 1: Expand

Step 2: Target

Step 3: ScrubStep 4: Group

Selecting Keywords Worksheet

Chapter 3 – Developing Ads 

Focus on Benets

Shape ads around keywords

Get actionObserve AdWords editorial guidelines

Developing Ads Worksheet

Chapter 4 – Creating Destinations 

Creating Destinations Worksheet

 

Chapter 5 – Tracking Results Tracking Results Worksheet

Chapter 6 – Optimizing Again 

Optimizing Again Worksheet

1

24

6

6

7

9

1011

13

18

19

20

2122

24

27

29

3133

35

36

Page 4: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 4/42

How do you make these characters sell?

 

Page 5: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 5/42

1

Six ways to maximize AdWords

Once you’ve gotten started on Google AdWords, there are six activities that require

your attention to improve your ad perormance even more over time. They are:

• Setting Goals • Creating Destinations• Selecting Keywords • Tracking Results

• Developing Ads • Optimizing Again

This workbook discusses and gives examples about how to make the most o each

o these areas or the best possible results.

Meet WorldBites

Rather than cite abstractions about the mechanics o AdWords, we illustrate the

ne points throughout this workbook based on a composite o thousands o our

advertising customers. We call this example WorldBites Corp.

While ctional, WorldBites characterizes virtually all o the business challenges our

real-world customers ace. Even without an actual company called WorldBites, we

hope you nd these tips and examples useul to your own business.

WorldBites Corp. is a ood company (again, ctional) with three distinctive

business units. The corporation is about to launch a new Google AdWords program

that must meet marketing goals or all three:

• WorldBites@Work provides corporate catering services in several cities

• WorldBites Recipes oers recipes that members can download

• WorldBites.com is an e-commerce site that ships a wide variety o international

and ethnic oods to homes and businesses

Since each division has a dierent market, and dierent targets, the rst step is to

set goals or each campaign.

1

Page 6: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 6/42

Page 7: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 7/42

3

1 Leads consist o contact inormation (email, phone, address) or those people

who visit your site based on seeing your ad. Qualied leads are those who are likely

to t the prole o your best customers, or have taken additional action, such as

signing up or a newsletter or otherwise asking or ollowup.

2 Conversion is a measure o people who have taken the next action step you desire

– buying, registering, or subscribing, or example.

3 Celebrated Scottish poet and songwriter Robert Burns was born in Ayr, Scotland in

1759. The annual commemoration o his birth eatures the Scottish national dish,

a steaming haggis – a pudding o sheep organs, oatmeal and savory spices.

4 ROI (Return on Investment) The revenue a company generates rom an

investment such as an advertising program. ROI is based on tangible benets

(bottom-line increases in revenue or decreases in expense).

AdWords Account Basics

• Your Account is divided into separate Campaigns

• Campaigns are divided into Ad Groups

• Ad Groups are comprised o Keywords

• Keywords trigger your ad when a user searches or them on Google or our partner

sites; the ad text is called Creative

• All Keywords within an Ad Group must run on the same Creative

• You can run multiple Creatives per Ad Group

Page 8: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 8/42

4

Worksheet: Setting Goals

Being as specic as possible, consider your answers to these questions. Reer to

the WorldBites goals on pg. 2 or ideas on setting your own.

Defne what you do.

A. What does your company (or your division) do? I you work with dierent

product lines, list all o them.

B. Who’s the primary audience (target market) or your products and services?

List all o them.

C. What are you trying to sell or promote? What do you want people to do (buy,

visit, download, subscribe)? Be specic or each product’s call to action.

Page 9: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 9/42

5

Defne your goals or this program.

A. How much does your company want to invest? Be specic.

B. What kind o results would be best or your company or division? List all o

them. Be very specic; attach measurable results (hard numbers) to each one.

C. What would you consider a good return on your investment? I the ROI diers

between divisions, list each one.

Page 10: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 10/42

6

Ater establishing goals or your AdWords campaign, it’s time to go through oursteps to create the best possible keyword strategy.

These are:

1. Expand your keyword list to include as many relevant words as possible

2. Target the keyword list by using keyword matching options

3. Scrub – or rene – the keyword list

4. Group the keywords in thematic ad clusters

chapter 2

Selecting Keywords

The Account level is where you manage everything, including contact inormation

and billing. It also contains all o your campaigns, which contain all o your Ad

Groups, which contain all o your keywords and creatives.

Campaigns are how you organize your Ad Groups. You can create dierentcampaigns or each product line, each major collection o Ad Groups, each

geographic region, or any other structure that works or any specic product or

promotion.

Ad Groups are how you organize your keywords. Keywords in the same Ad Group

trigger the same ad text, or creative. It’s best to group your keywords thematically

so you can target ads toward each theme, product line, or promotion.

Creatives, plural, are the dierent executions o your ad (not the people who create

them). Every word change – and each one can be critical – is a dierent creative.

It’s typical to run two to our creatives per Ad Group.

Page 11: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 11/42

7

Step 1: Expand

First, review your site content to make a note o which keywords – word

combinations and phrases – describe the main categories o your business.

In the case o WorldBites, there are three main topical categories, which tieto the three lines o business: recipes , catering , and ethnicdishes .

Write down every relevant keyword under each category you nd. For WorldBites

ethnicdishes , the rst terms that come to mind are the obvious ones:

ethnicdishes  

chineseood indianood middleeasternood  ethiopianood italianood nativeamericanood  renchood jamaicanood scottishood  germanood japaneseood thaiood  hawaiianood mexicanood

In compiling an extensive list o keywords, consider which ones will or won’t make

good keywords. For instance, using dishinstead o oodwith the various ethnicities

(chinese , rench, german) may not make a good keyword. I you are in doubt about

whether to use a specic keyword, run a Google search on it and look at the rst

page o results. For the keyword dish, the rst page o results has nothing to do

with ood.

Expand the list by including plurals and synonyms or each word or phrase onyour initial list. By building on the initial group o keywords above, WorldBites

gleaned more keywords (see next page). An important note here: don’t spend time

capitalizing your keyword terms. Our system recognizes words and phrases, not

their capitalization, so capitalizing requires extra eort you don’t need to make.

Page 12: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 12/42

8

The expanded keyword list or Chineseood  looks like this:

Next, expand the list or each o your keywords. The expanded list or WorldBites

adds up to more than 200 keywords or ethnicdishes , another 350 or recipes ,and around 75 or catering– in all, more than 600 keywords and phrases.

Finally, try our Keyword Suggestion Tool:

http://adwords.google.com/select/KeywordToolExternal, which may provide even

more terms you will want to consider. The Keyword Tool generates potential

keywords or your ad campaign and reports their Google statistics, including search

perormance and seasonal trends. No matter how limited your campaign is, it’s very

important to compile and expand your keywords in all o these ways rst. Then you

can review and tailor your list. But in the beginning, it pays to go deep and wide.

ancientchinesecuisine authenticchinesecuisinebeestirry 

broccolistirry chickenstirrychinesebeechinesebroccolichinesechickenchinesecookingchinesecuisine chinesedimsumchineseduckchinesedumpling chineseeggplantchineseood chineseoods chineseriedrice chinesenoodles chinesepork

chinesericechinesesaladchineseshrimp

chinesesoup chinesestirry chinesetouchinesevegetablekungpaobeekungpaochickenkungpaosaucekungpaoshrimpkungpaotoumandarinchickenmandarinoodpekingduck porkstirrypotstickers shrimpstirryspringrolls 

stirriedricestirriedvegetablesstirryasparagus

stirrybeestirrychickenstirrychineseoodstirrycookingstirryporkstirryrecipe stirryrice

stirrysauce stirrysaucesstirryshrimpstirrytoustirryvegetablestakungpao vegetablestirry vegetarianstirrywontonsoup 

Page 13: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 13/42

9

Step 2: Target

Now it’s time to target these keywords using Google’s keyword matching options.

These enable you to pinpoint ad delivery so your ads reach people precisely when

they are searching or what you have to oer.

  Broad Match By deault, Google sets all keywords

to “broad match,” meaning that WorldBites ads

or renchood would be triggered by search

terms containing the words rench and ood  regardless o their order. So a WorldBites ad

could appear next to search results or junkood renchries  or renchoodinsanrancisco . Ads

will also automatically show or such expanded

keyword matches as plurals and relevant

variations (oods,cuisine ).

  Phrase Match By putting quotation marks around

a keyword phrase (“renchood” ), ads appear

on searches with renchollowed by ood . Now

we see all the searches or renchood , rench ooddishes  , or any other possible combination.

But we would not reach people who type rench ryood  or renchcuisineandood  – the ad does

not appear i the search contains any other terms

between rench and ood .

  Exact Match By adding brackets around a

keyword [renchood ] you are speciying an exact

match: your ad appears only when someone

searches or the phrase renchood without any

other words beore or ater, and with renchand ood only in that order. This typeo matching is especially recommended or single-word keywords.

Negative Match We can also use negative matching to eliminate certain searches

that may be irrelevant. To do this, we enter keywords renchood and added

negative keywords -ree , -calories , -pictures . We denote negative keywords by

preceding the word with a dash. This gives us all those searching or renchood  and all word combinations including renchood , but not those who searched or

reerenchood , renchoodcalories  or renchoodphotos .

Exact andPhrase Match

Broad Match

Negative Match

TargetAudience

Broad Match automatically expands

your keyword list by testing andadding relevant synonyms, related

phrases, and plurals. This expan-

sion provides greater ad coverage

without having to generate an

exhaustive keyword list.

Page 14: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 14/42

10

Step 3: Scrub

Ater creating, expanding and targeting your list o keywords, it’s time to rene it.

To do this, include all the relevant synonyms and variations on your core themes,

and then eliminate what’s irrelevant.

Eliminating Irrelevant Keywords Irrelevant keywords are those triggering results

that don’t include what your customers are searching or. For example, a Google

search on the keyword phrase renchdish brings up more results or dish towels

than anything else – and no ood items.

Adding Synonyms and Colloquialisms Ater selecting keywords that describe each

o the WorldBites businesses, the next step is to add words describing the product

oerings in general, with phrases like ethnicoods , ethnicdishes , and ethniccuisine . Next, consider some common colloquial phrases, such as hors-d’oeuvres  and appetizers , and the ever-popular fngeroods . A good source or these

variations is a thesaurus.

Adding Misspellings It’s important to add common misspellings to the keyword list

too. WorldBites, or example, may want to add hoursdourves  to the list in addition

to the correct spelling, hors-d’oeuvres .

It’s important to note that generic words (o ,and ,or ,the ) are ignored by the

system. As or punctuation in keywords, in most cases it is considered a single

space. For example, hors-d’oeuvres  is the same as horsd’oeuvres , and that’s the

same as horsdoeuvres . However, horsdoeuvres  is a dierent (two-word) keyword.

Ater this exercise, our list o keywords is airly long. That’s OK, because

WorldBites (and you) pay only or clicks and not number o keywords. WorldBites

can also speciy a maximum cost-per-click (CPC) or each clickthrough. What’s

more, some keywords are a lot less expensive than others.

The next step is to create order out o this potential keyword chaos.

Page 15: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 15/42

11

Step 4: Group

You’ve already created dierent “buckets” or your words based on your major

product lines. Now it’s time to do even more rened and granular grouping into

thematic categories, which are called Ad Groups.

Organizing and grouping keywords is crucial, because you have to write ad copy

(creative) targeted to each group. Ad Groups also make it much easier to manage

your campaigns and overall account.

In the case o WorldBites, it’s best to create separate campaigns or

WorldBites.com, WorldBites Recipes, and WorldBites@Work. Each campaign, in

turn, includes several Ad Groups.

Because you can use Google technology to target a campaign to a geographical

region, campaigns enable you to target your message more specically. They also

make your account more scalable by enabling you to add more keywords and

creatives as you evolve your eort.You may recall one o WorldBites’ goals or its e-commerce business: to have

30 haggis orders or Robert Burns’ birthday celebration. We begin by grouping

keywords around this term, using these suggested guidelines:

1. Identiy the main themes and products in your keyword list, and group

keywords accordingly

2. Place synonyms together in the same group3. Place misspellings together

Here’s how this plays out or the Scottishcategory.

Ad Group #1 Correct spelling: scottishood ,scottishare ,scottishcuisine ,oodoscotland ,celticood ,celticare ,celticcuisine ,gaelicood ,gaelicare ,gaeliccuisine ,highlandood ,highlandare ,caledoniancuisine ,caledonianood ,caledonianare 

Ad Group #2 Misspellings: scotishare ,scotishcuisine ,galicood ,galicare ,hilandood ,hilandare ,caledoniaood ,caldoniancuisine ,gaylicare ,gealicood 

Page 16: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 16/42

12

Specic haggis category:

Ad Group #3 Correct spelling: buyhaggis ,haggisdinner ,tinnedhaggis ,cannedhaggis 

Ad Group #4 Misspellings: hagis ,haggiss ,haggess ,haggies ,hagiss 

To best target your creative to every keyword, it’s benecial to create a single Ad

Group or all o the like words. For example, group all o the misspellings o haggis

into a single Ad Group. Organizing keywords this way enables you to write haggis-specic creative, instead o more general copy. Which misspellings you want to

choose to orm Ad Groups is your judgment call, based on the importance o each

keyword category and the time you have to allot to this exercise.

Once all o WorldBites’ keywords (or all the product lines) are organized into Ad

Groups and campaigns, it’s time to begin work on the ad copy.

Page 17: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 17/42

13

Worksheet: Selecting Keywords

The basis o an eective AdWords program is picking the right keywords. This is

best done using a simple our-step process: Expand, Target, Scrub, and Group.

Expand the list to include as many words as possible.

A. What are the key themes or your site and the products or services you want

to promote?

B. What are the most relevant keywords that describe your site, your products and

services? List as many as you can.

C. What are synonyms or the keywords you already have listed? Add plurals or

each word.

Page 18: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 18/42

14

D. List all o your brand and product names.

E. When you checked your current keywords on Google’s Keyword Suggestion

Tool, http://adwords.google.com/select/KeywordToolExternal, what else was

suggested? Add those which are most relevant.

F. When you searched on Google to nd related terms, what additional

suggestions appear? List all o the most relevant.

Page 19: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 19/42

15

Aim or precision with keyword matching options.

A. Which keywords would benet rom Broad Match, where your ad would appear

or all searches containing those words or related terms?

B. Which keywords would benet rom Exact Match, where your ad would appear

only or searches containing those specic words in that exact order?

C. Which keywords would benet rom Phrase Match, where your ad would

appear or all searches containing those words used in that exact order?

D. Which words would benet rom Negative Match, where your ad would not

appear or any searches containing those words?

Page 20: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 20/42

16

Scrub (refne) your keyword list.

A. What are all the synonyms and related terms or your keyword? Think beyond

the obvious. How might your customers ask or your product or service?

B. What are colloquial ways o describing your product? Think o the dierent

geographic regions you want to reach.

C. What are some common misspellings o your keywords? (Don’t include those

that have an entirely dierent meaning.)

D. From your list, which words or terms don’t relate directly to your product? (To

decide whether or not to remove a keyword, check the term by searching on

Google.com to be sae. I the majority o the search results on the rst page do

not relate to your site, don’t include that term.)

Page 21: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 21/42

17

Group the keywords in thematic ad clusters.

A. What are the main themes in your keyword list? Group your keywords

accordingly.

B. Separate your misspelled keywords rom the other words. Group all the various

misspellings o the same word together.

Page 22: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 22/42

18

chapter 3

Developing Ads

With the right keywords in hand, WorldBites can develop ad copy, or creative.

Google AdWords enables advertisers to examine clickthrough data or each

creative. One way is by looking at the clickthrough rate or your ads. Clickthrough

rate (CTR) is the number o clicks your ad receives divided by the number o times

your ad is shown (impressions). So the key is to constantly test new variations and

see which ones really work.

Generally, we recommend running three to our creatives per Ad Group. WorldBites

has three dierent creatives or haggis .

Page 23: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 23/42

Page 24: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 24/42

20

Shape ads around keywords

Google oers “dynamic keyword insertion,” a tool which automatically inserts

your keywords into your ads. Because this enables keywords to be inserted into

each creative, ads are even more relevant to every search. And by eaturing each

keyword in boldace, the insertion tool highlights the search term in the ad.

When creating ads, type your keyword phrases within curly brackets. Taking Ad

Group #1 as an example, the keywords are:

scottishood,scottishare,scottishcuisine,oodoscotland,celticood,celticare,celticcuisine,gaelicood,gaelicare,gaeliccuisine,highlandood,highlandare,caledoniancuisine,caledonianood,caledoniancuisine

All o these terms share the basic concept o “Scottish cuisine,” so that’s what

the ad copy should reerence. Dynamic keyword insertion is especially helpul or

managing large groups o keywords and variations o ads. Here’s how dynamickeyword insertion would treat these keyword terms:

{Keyword:Caledonian ood}

Wide Selection o Dishes.

Fast Delivery – Order Now!

{Keyword:Gaelic Fare}

Gourmet Dishes – Fast Delivery.Fresh & Authentic. Order Now.

Using this tool, consider what you’d like to capitalize (or not) in individual ads.

Using the keyword corporatecatering , or example, you can vary the keywords with

lower case, single initial cap, or multiple initial caps:

{keyword:corporate catering} will appear as corporatecatering  {Keyword:Corporate catering} will appear as Corporatecatering  {KeyWord:Corporate Catering} will appear as CorporateCatering 

Inserted keywords must adhere to 25 characters or ewer on Line 1 o the ad. For

keywords longer than 25 characters (traditional caledonian cuisine), enter a shorter

deault headline text {caledonian cuisine}, which will be displayed in the ad.

Page 25: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 25/42

Page 26: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 26/42

Page 27: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 27/42

23

In applying these rules, consider the elements to reerence on each o the three

lines o ad text.

A headline is the top line o copy in an ad. It can only be 25 characters long and

cannot include superlatives, exclamation marks(!), the word “online,” or excessive

punctuation (such as ??? or !!). It can include your keywords, as long as those

keywords t with these guidelines.

A beneft is what the customer gets rom the product or service – everyday low

price, ree shipping, resh, genuine. Be sure the benet actually applies to

your customers.

The call to action is what you want people to do: buy, order, download, register.

Make sure your calls are clear – and that the action you want them to take is

enabled on your destination page.

In order to make sure that every ad delivers or every advertiser, Google

has editorial guidelines. Keep them handy to avoid some o the mostcommon mistakes:

1. Don’t use superlatives (such as best ,largest ,lowest ).

2. Don’t use excessive punctuation (multiple exclamation or question marks, or

example). Google also doesn’t permit the use o an exclamation mark (!) in

your headline (Line 1).

3. Don’t use universal calls to action that apply to any ad regardless o content,such as clickhere , linkhere , visitthislink ,thissite , and similar phrases.

4. Use standard capitalization.

5. Vary your choice o words within each ad, and avoid gimmicky repetition o

words or phrases.

6. Don’t use pop-up or pop-under ads on destination pages.

7. The back button must return users to Google on all destination pages.

8. Any oer stated in the ad must be clearly ound within two clicks o the

destination page.

Page 28: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 28/42

24

Worksheet: Developing Your Ads

The our keys to the most eective ad creative: include your keywords in the

headline; clearly state customer benets; clearly state the call to action; and test

multiple creatives by Ad Group.

Clearly state your benefts.

A. What are the unique eatures o your product or service? Are they credible?

B. What are the key benets your product or service oers?

C. What eatures and benets are most relevant to your customers?

Page 29: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 29/42

25

Include the keyword in your creative.

A. Which Ad Groups share a theme? I the description is too long or dynamic

keyword insertion, you can still nd a keyword to describe it accurately.

B. Are there any misspellings you want to eliminate rom this Ad Group?

C. For common misspellings, what generic headlines can you use?

 Clearly state your call to action.

A. What action do you want people to take when they get to your site?

B. Can they perorm that action without having to take extra steps rst?

Page 30: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 30/42

26

Test multiple creative.

A. What’s another way to state your benet? Experiment by placing dierent

benets in each creative. Do this or each Ad Group.

B. What’s another way to state your call to action? Do this or each Ad Group.

C. How else can you experiment with dierent types o headlines when keywords

are too long, or your creative violates AdWords editorial guidelines?

Page 31: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 31/42

27

chapter 4

Creating Destinations

I there is ever a time to put yoursel in the customer’s seat, that time is the

moment when someone clicks on your ad. There’s nothing worse than customerswho are ready to buy but can’t, because too many clicks or required actions block

the way. As an example, let’s say your ad is similar to this one.

This ad is triggered by a variation o the word haggis . When users click on this ad,

they are probably looking to buy haggis. That’s why the destination, or landing,

page or this ad should be a page where they can do that.

Many advertisers initially make the mistake o requiring people to begin at aregistration page or a home page eaturing numerous products, not just the

one reerenced in the ad. Don’t risk customer alienation and trac drop-o that

may occur because o too many obstacles to the action promised in the ad. You

can capture registrations or requent buyers, or have new prospects sign up or

newsletters or downloads, but it’s imperative that these steps don’t prevent the

customer’s ability to act quickly. Ater all, that’s what your ad implies.

Quality HaggisFresh, Authentic, Easy to Order 

Quick delivery - Order Now!www.worldbites.com

Page 32: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 32/42

28

Landing Page Guidelines

• Keep your original objectives (sales, leads, downloads) in mind.

• Reer to specic keywords, oers, and calls to action on your landing pages.

• Make your landing page navigation as simple as possible.

• Help people get what they want in three clicks or ewer.

• Don’t create obstacles that discourage easy sales transactions.

• Ensure that people can get back to Google by clicking the back button.

• Ensure that you don’t have a pop-up or pop-under on the landing page.

Page 33: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 33/42

29

Worksheet: Creating Destinations

A useul destination page is one that’s the most direct single click rom the ad

itsel, so customers arrive ready to take action.

Keep your objectives in mind.

A. What precise action do you want people to take ater they click on your ad?

B. What inormation do people need beore they can complete this call to action?

C. What is the best way to get people to do what you want?

Page 34: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 34/42

30

Organize your landing page to match your ads.

A. What are people looking or when they click on your ad? Using your keyword

list as a starting point, write down all o the specic words or phrases they

might be seeking.

B. How do you provide a solution, product, or service that answers their need?

Group solutions under keyword headings on your landing page.

C. How quickly can you deliver the inormation searchers need while getting what

you need rom them? Can they get what they came or in three or ewer clicks?

Page 35: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 35/42

31

chapter 5

Tracking Results

Once you have all your objectives, keywords, and ads, even multiple creatives

running on Ad Groups on several campaigns, how do you know what’s really working?

The best way is to monitor beore-and-ater metrics. In the WorldBites example,

did they meet or exceed their objectives by getting 1,000 people to download

recipes in two weeks? Did they get 50 new customers per month at WorldBites.

com? And did WorldBites@Work lower its cost-per-acquisition by 30 percent? How

about your own campaigns?

In online advertising, a conversion occurs when a click on your ad leads directly touser behavior you deem valuable, such as a purchase, signup, page view, or lead.

Google has developed a tool to measure these conversions, and ultimately, help

you identiy how eective your AdWords ads and keywords are or you.

Google’s conversion tracking tool as well as third-party tools help with tracking,

so that you can determine such important data as cost-per-acquisition, customer

lietime value and conversion rates.

Many advertisers tell us that using Google AdWords leads them to allocate more

money to keyword advertising and less to traditional activities that don’t oer the

same yield or granular measurability.

Page 36: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 36/42

32

Tracking Results Guidelines

Google AnalyticsTM takes it one step urther. It shows you how people ound your

site, how they explored it, and how you can enhance their visitor experience.

With over 80 reports, your Google Analytics account will track visitors through

your site, and will keep track o the perormance o your marketing campaigns –

whether they’re AdWords campaigns, email campaigns, or any other advertising

program. With this inormation, you’ll know which keywords are really working,

which ad text is the most eective, and where your visitors are dropping oduring the conversion process. You can nd all o these benets rom within their

AdWords account – Google Analytics has been ully integrated with AdWords. All

o your reports and settings are available rom the Analytics tab.

• Assign unique URLs to each o your keywords.

• Track the clickthrough or each ad and keyword, and conversion data or

each keyword.• Follow each clickthrough as people navigate your site. Discover which ad and

keyword combinations generate the most sales, signups, or other action.

Page 37: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 37/42

33

Worksheet: Tracking Results

When tracking results, don’t be satised with a one-time measurement. Constantly

monitoring clicks and conversions enables you to rene – and enhance – your

results immediately. I you don’t constantly review and revise, you’re going to leave

money on the table.

Track each keyword and creative.

A. How many o your keywords need separate URLs?

B. How do you want to track people who come to a specic URL as they move

through a transaction?

 Track your results.

A. What metrics do you use to reach your goals (conversions, trac, registrations,

orders)? List all that apply.

Page 38: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 38/42

34

B. Which are your top-perorming ads?

C. Which are your top-perorming keywords?

D. Which ads and keywords lead to the most sales, signups, or other actions?

E. What do you think makes those keywords or ads work?

Page 39: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 39/42

Page 40: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 40/42

36

Worksheet: Optimization

When tracking results, don’t be satised with one piece o data. Constantly tracking

and monitoring clickthrough and conversion rates allows you to rene and enhance

your results immediately. Doing this regularly will allow you to get the most or your

advertising dollars.

Evaluate each keyword and creative.

A. What are your highest-perorming ads?

B. Why do these successul ads work?

C. What are your lowest-perorming ads?

D. What are your highest-perorming keywords?

Page 41: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 41/42

37

E. Why do these keywords work?

F. What is it about those keywords or creative that seem to work?

G. What are your lowest perorming keywords?

Page 42: Guide Maximum Effect Adwords 27aug07

8/8/2019 Guide Maximum Effect Adwords 27aug07

http://slidepdf.com/reader/full/guide-maximum-effect-adwords-27aug07 42/42

38

Revise keywords and creative.

A. How can you better state the benets o your product or service?

B. How can you improve your call to action?

C. What can you do to rene your keywords?

D. What other variations o your best keywords can you try?

© 2007 Google Inc. All rights reserved. Google and the Google logo are trademarks o Google Inc. All other company and product names may be

trademarks o the respective companies with which they are associated.

The Maximum Eect

I you ollow the suggestions and examples throughout this guide, you’ll make the

most o your Google AdWords account. Enjoy the process – and the results.