GUIDE BOOK

Index

Company Profile 6Company Structure 7A Statistical Overlookon the Port of Venice 8Berth Reservation for Maxi-Yachts Venice Yacht Pier S.r.l. 10Innovative Solutions for Cruise Ports V.T.P. Engineering S.r.l. 12The Port of Venice: strategically linked 14Passengers Services 16Passengers with disabilities or Reduced Mobility (PRM) 17Port Security 18Stella Maris Friends Venice Seamens club 20General Map 22General Technical Features and Facilities of the Cruise Port 25Terminal 109/110 26Isonzo Terminal 1/2 28Terminal 107/108 30Terminal 117 32Terminal 103 34Terminal 123 36St. Basilio Terminal 38Shipping Agencies 40 Port Services 41Authorities 41

2300

PARKING

STALLS

SAFE

HARBOR

SECURITY

PEOPLEMOVER

SBB - MB

T

BOARDIN

G

BRIDGE

CONNECTIONTAXI

BEST FACILITIES LEAD TO VENICE.

Marittima_Fabbricato 24830135 Venice_Italy

Ph. +39 041 240 3000Fax +39 041 240 3091

www.vtp.it

290,000 sq. m of ground area of which 93,000 sq. m of walkable covered spaces

3,431 m berth 10 multifunctional passenger terminals equipped with boarding bridges 6 parks up to 2300 cars People Mover connecting the Port to the City center Easy and fast connections to the International Airport, the railway

station and motorway net

5

CONTACTSHeadquartersMarittima Fabbricato 248 - 30135 Venezia E-mail: vtp@vtp.it Pec: direzione@pec.vtp-ve.itweb: www.vtp.it

Switchboard Ph. +39 041 2403000Fax +39 041 2403091

Company SecretariatPh. +39 041 2403001Fax +39 041 2403091

Administration and Finance Department Ph. +39 041 2403011/12/13/15/16Fax +39 041 2403095

Commercial Development, Marketing, PR and Events DepartmentPh. +39 041 2403020/21/22/24/25/8777720Fax +39 041 2403091

IT DepartmentPh. +39 041 240 3059/69Fax +39 041 240 3091

Safety, Environment and Quality DepartmentPh. +39 041 2403035Fax +39 041 2403092

Security Department (PFSO)Ph. +39 041 2403035Fax +39 041 2403092

Operations DepartmentPh. +39 041 2403033/40 Fax +39 041 2403090

Technical Department Building Sector Ph. +39 041 2403052/57Electromechanical SectorPh. +39 041 2403050/51Fax +39 041 2403091

Purchase DepartmentPh. +39 041 8777715Fax +39 041 2403091

76

Company StructureCompany Profile

COMPANY

Venezia Terminal Passeggeri S.p.A. (V.T.P. S.p.A.) was founded in 1997 by the Venice Port Authority. It manages 10 multifunctional terminals, 1 provisions storehouse, 6 parking lots and 7 quays across the areas of Marittima, St. Basilio and Riva dei Sette Martiri, providing high quality services to any ships (cruise, hydrophoils, catamarans) calling at the Port of Venice.

The shareholders of Venezia Terminal Passeggeri S.p.A are the following:

APVS S.r.l. company owned by Venice Port Authority and by Veneto Sviluppo, operational company of the Veneto Region, (53,00%),

Finpax S.r.l. (22,18%), SAVE S.p.A. (22,18%), Venice, Rovigo, Delta Lagunare

Chamber of Commerce (2,64%).

Thanks to considerable investments (nearly 70M Euro) made by the Company between 1997 and 2015 for improving the efficiency of the port facilities, reducing the impact of the port activities on the environment and enhancing travelers comfort and safety, the Port of Venice welcomed over the years nearly 26,9 million passengers, thus ensuring a prominent position among the best worldwide cruise ports and destinations.

EXPORTING CRUISE EXCELLENCE AND KNOW HOW

Leadership, know-how and proactivity in facing the increasing challenges set by the cruise industry are the key skills that allowed Venezia Terminal Passeggeri S.p.A. to spread its field of action throughout Italy becoming a major player in the creation and upgrade of cruise facilities as well as in the implementation of innovative technological products for better managing passenger flows. As a matter of fact, the Company is a shareholder of:

Ravenna Terminal Passeggeri S.r.l., managing the Cruise Terminal Porto Corsini in Ravenna;

Catania Cruise Terminal S.r.l., managing the cruise terminal of Catania;

Brindisi Cruise Port S.r.l., established to manage the cruise terminal of Brindisi;

Cagliari Cruise Port S.r.l., established to manage the cruise terminal of Cagliari;

VTP Engineering S.r.l., specialized in engineering solutions for improving the effectiveness and efficiency of port operations.

DEVELOPING NEW LINES OF BUSINESS

The expansion of Venezia Terminal Passeggeri S.p.A. goes beyond the sole cruise sector. Its experience in managing different types of traffic (cruise, ferry, hydrophoils & catamarans) along with the versatility of its port facilities allowed the Company to develop new lines of business. Over the years Venezia Terminal Passeggeri S.p.A. has become majority shareholder of:

Venice Yacht Pier S.r.l. (V.Y.P.), established to increase yachting in Venice;

VTP Events S.r.l., created with the purpose of organizing fairs and events at the Port facilities.

98

0 200.000400.000

600.000800.000

1.000.0001.400.000

1.200.0001.600.000

1.800.0002.000.000

* In 1999 the cruise passenger traffic was undermined by the political events in the Balkans. ** In 2002 the cruise passenger traffic was undermined by 11th September 2001 political events. ***Starting from January 1th 2014 ferry ships are not allowed to transit through St. Mark and Giudecca Channels.

2015

2014***

2013

2012

2011

2010

2009

2008

2007

2006

2005

2004

2003

2002**

2001

2000

1999*

1998

1997

Cruise Pax Ferry Pax Hydrofoils Pax River Cruise Pax

A Statistical Overlook on the Port of Venice

CRUISESThe strategic location of the cruise port - at the crossroad of the main road, rail and air connections, just a few steps away from the citys center - and considerable investments in port infrastructure have allowed Venice to become one of best homeports of the world. Since its establishment in 1997, over 19 million cruisers from 200 countries transited through V.T.P. facilities, enjoying the appeal of Venice as tourist destination and the major gateway to cruising in the Adriatic and Eastern Med.

HYDROFOILSA wide array of daily journeys to and from the Istrian peninsula are available from April to October, allowing to discover the best highlights of Venice and destinations such as Pula, Rovinj, Loinj, Piran, avoiding traffic jam and driving stress.

YEAR 1997 1998 1999* 2000 2001 2002** 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014*** 2015

CRUISE CALLS 206 227 98 200 308 332 450 405 447 425 442 471 486 566 591 569 548 488 521

CRUISE PASSENGERS 299.450 335.483 97.398 337.475 526.436 507.547 689.836 677.617 815.153 885.664 987.635 1.200.483 1.407.762 1.603.188 1.772.167 1.757.297 1.815.823 1.733.839 1.582.481

RIVER CRUISE CALLS n.d. n.d. n.d. n.d. n.d. n.d. n.d. n.d. n.d. n.d. 68 64 57 63 63 92 130 88 89

RIVER CRUISE PASSENGERS n.d. n.d. n.d. n.d. n.d. n.d. n.d. n.d. n.d. n.d. 15.894 14.605 13.218 13.823 14.249 18.647 26.498 16.702 18.561

FERRY CALLS 440 474 547 606 624 462 423 285 516 505 432 417 394 385 341 223 213 0 0

FERRY PASSENGERS 331.950 365.207 361.296 468.026 415.541 389.635 340.970 251.502 446.376 456.604 386.345 388.605 357.664 357.813 350.596 157.785 138.648 0 0

HYDROFOILS AND CATAMARANS CALLS 451 261 199 296 343 468 533 465 451 447 441 462 435 412 403 396 334 328 297

HYDROPHOILS & CATAMARANS PASSENGERS 76.647 58.514 43.514 67.738 80.819 93.011 93.407 108.336 103.846 111.245 113.497 116.293 109.127 100.351 111.441 105.395 92.984 91.125 85.564

TOTAL OF CALLS 1.097 962 844 1.102 1.275 1.262 1.406 1.155 1.414 1.377 1.383 1.414 1.372 1.426 1.398 1.280 1.225 904 907

TOTAL OF PASSENGERS 708.047 759.204 502.208 873.239 1.022.796 990.193 1.124.213 1.037.455 1.365.375 1.453.513 1.503.371 1.719.986 1.887.771 2.075.175 2.248.453 2.039.124 2.073.953 1.841.666 1.686.606

1110

With the participation of its major shareholder Venezia Terminal Passeggeri S.p.A., the company is already putting forward ambitious new development plans for building the industry in the future.

Berth Reservation for Maxi-Yachts Venice Yacht Pier S.r.l.

Venice Yacht Pier S.r.l. Santa Marta, Punto Franco, Fabbricato 17 - 30123 Venezia - ItalyPh. +39 041 5334177 Fax +39 041 5334179E-mail: info@veniceyachtpier.comwww.veniceyachtpier.com

Over the years, the city of Venice has experienced an exponential growth as a yacht destination. As well as an ever increasing number of berthing requests, the average size of the visiting vessels has grown year after year. Venezia Terminal Passeggeri S.p.A. has therefore been putting forward ideas to develop new berths and facilities as well as looking to maintain and improve the existing ones. Venice Yacht Pier S.r.l. was founded with the principle objective of facilitating the development of the yacht industry in Venice by improving the citys berthing.

BERTHING FACILITIES

BERTH LOCATION TYPE TOTAL LENGTH MAX DRAFT WATER/WI-FI/ELECTRIC SUPPLY COLUMNSFEATURES

Riva San Biagio N4525.933 E1220.990 Alongside96 m.

(314 12)9.5 m.

(31 02) Yes/Yes/No10 mins walk from St. Marks

Breathtaking views

Riva Dei 7 Martiri N4525.893 E1221.084 Alongside150 m.

(492 02)9.5 m.

(31 02) Yes/Yes/NoCentral location

Good provision of services

Salute N4525.808 E1220.225 Mooring Posts 400 m.

(1312 04)5.5 m.

(18 01) Yes/No/NoPrivacy - Extraordinary views

Access only by tender/water-taxi

San Basilio 24/25 N4525.892 E1218.625 Alongside120 m.

(393 8)9.6 m.

(31 06) Yes/No/YesCommercial berth - Provisioning

Refuelling - Road access

Adriatica N4525.808 E01219.364 Alongside110 m.

(360 11)6.5 m.

(21 03) Yes/No/YesNew berthing area

Superb Venetian ambience

SERVICES Berths provided with electricity outlets

located in Tagliamento quay n.15 (125/250/400A), S. Marta n.24/n.25 (125/250/400A) and Adriatica (n.4 electricity outlets 125/250A).

Security services for commercial yachts over 500 GWT.

1312

The SBB (Ship Boarding Bridge), designed as a traditional gangway, allows passengers to board and disembark from a ship with a boarding height ranging from +4.70 m to +13.20 m

Main technical features Boarding or disembarking of over 2000

passengers/hour from terminal level Min/max boarding height:

+4.70 m +13.20 m Variable embarking height

on the terminal side User-friendly also for unaccompanied

passengers with reduced mobility Automatic leveling to the tide Ship security tracking devices and

protection of passengers if bridge is accidentally detached from ship.

The MBT (Multipurpose Boarding Tower) is an innovative multi-purpose boarding tower that optimizes the embarking/disembarking operations of passengers from/to cruise ships, thanks to the use of a system of elevators linking the dock, the terminal and the vessel, regardless of the height of the boarding ramp. Its limited overall dimensions on the quay allow to carry out luggage delivery and handling operations in the safest way.

Main technical features Direct connection between Dock -

Terminal - Ship Dimensions on dock: 8.8 x 11.8 m Tower height of 18.2 m Movement along quay on rails

or on rubber wheels Boarding point: 4 to 13.2 m above

the dock level, also for ships with outboard lifeboats

Functions: movement of tower along the dock; lifting of telescopic tunnel; handling of boarding bridge

3 lifts holding 26 persons each, for a flow of over 2000 people/hour

Security check point on dock in case of direct access to the ship from the quay (or vice versa)

User-friendly also for unaccompanied passengers with reduced mobility

Short walking paths and limited slopes Independent electricity generator

for total autonomy of the MBT in case of loss of energy from the network (from the Terminal)

MBT (Multipurpose Boarding Tower) SBB (Ship Boarding Bridge)

V.T.P. Engineering S.r.lAdministrative Office:Marittima, Fabbricato 24830135 Venezia - ItalyPh. +39 041 2403000 Fax +39 041 2403091E-mail: vtpengineering@vtpengineering.it www.vtpengineering.it Local Unit: Viale Nino Bixio, 27/A 31100 Treviso - ItalyPh. +39 0422 300202 Fax +39 0422 429145 The complexity of managing a Passenger

Port with the need to introduce steady innovation for optimizing operating efficiency led Venezia Terminal Passeggeri S.p.A to share its know-how with the engineering industry and to found the sister company VTP Engineering S.r.l.

The sister company provides technical consultancy to cruise ports in the fields of planning, design and construction of logistics infrastructures and equipment. The first two prototypes of - the MBT (Multipurpose Boarding Tower) and the new SBB (Ship Boarding Bridge) - are now operating at Venezia Terminal Passeggeris facilities allowing a better management of passenger flows while granting a high level of comfort, safety and security.

Innovative Solutions for Cruise Ports V.T.P. Engineering S.r.l.

1514

DISTANCE FROM:Marittima Terminals - City centre: 1 km from P.le Roma

How to get to the Port: People Mover (land funicular connecting the Marittima area to P.le Roma - 3 minutes); taxi cab (5 minutes); on foot (15 minutes).

Marittima Terminals - St. Mark Square: 3 kmTransportation options:water taxi (15 minutes); public water taxi Alilaguna Blue Line (operating when ships are embarking and disembarking- 15 minutes).

Marittima Terminals - Airport:Venice Marco Polo Airport: 13 km Transportation options: taxi cab (20 minutes); water taxi (40 minutes), public buses ATVO (arriving/departing at/from P.le Roma 20 minutes); public buses ACTV n.5 (arriving/departing at/from P.le Roma 20 minutes).

Marittima Terminals - Railway stations:Venice Railway Station St. Lucia: 1 km (the Port can be reached on foot or by People Mover departing/arriving from/at P.le Roma)

Mestre Railway Station: 10 km (the Port can be reached by taxi cab or by public buses ACTV n.2 arriving/departing at/from P.le Roma)

MESTRE

P.LE ROMA

MURANO

ISONZO 1

ISONZO 2

103117

109/110

123

107/108

S. MARTAS. BASILIO

TESSERAA4

A27

A57

A4

TRIESTE KM 150

MARGHERA

PONTE DELLA LIBERT

PEOPLE MOVER STATION

MARCO POLO AIRPORTAEROPORTO MARCO POLO

ST. LUCIA RAILWAY STATIONSTAZIONE S. LUCIA

MARITTIMA BASINBACINO STAZIONE

MARITTIMA

ST. MARKS SQUAREPIAZZA SAN MARCO

RIVA SETTE MARTIRI

PADOVA KM 38VERONA KM 110FERRARA KM 115BOLOGNA KM 125

The Port of Venice: strategically linked

1716

ACCESSIBILITYPassengers with disabilities or reduced mobility (PRM) enjoy barrier-free access to the port facility managed by V.T.P., whether they arrive by car, by water means of transportation or on foot. Parking, refreshment bar and toilets are fully accessible. Operations preceding departure such as baggage drop-off, check-in, embarkation, and those after arrival such as disembarkation, baggage claim, etc. are performed in facilities adequate to PRM needs, being equipped with ramps, lifts, mobile bridges, dedicated toilets, check in desks and seats.Public and dedicated means of transportation, all equipped with retractable platforms, are available for transfer within V.T.P. Port Facility. Wheelchairs are available in each terminal.

PUBLIC INFORMATIONIn compliance with Article 23, paragraph 1 of the Regulation (EU) No 1177/2010 (the Regulation), V.T.P., within its area of competence, ensures the availability of all information on the rights of passengers travelling by sea and inland waterways. A summary of the provisions of the Regulation as well as the assistance services provided by the terminal operator are made available on V.T.P. website, at the information points in each terminal, as well as through information boards placed in the port areas.

ASSISTANCE TO PASSENGERS WITH DISABILITIES OR REDUCED MOBILITYCarriers and V.T.P., within their areas of competence, provide assistance to PRM passengers. In accordance with Article 11 of the Regulation, the passenger applying for assistance shall notify Carriers or terminal operator of his specific needs at the latest 48 hours before the assistance is required.In accordance with Article 12 of the Regulation, PRM passengers may notify their arrival to the staff at the main entrance gate of the Passengers Port (Tronchetto port gate).

V.T.P., within its port areas, makes available qualified staff to assist PRM passengers before the embarkation and after the disembarkation ashore. Specifically, the following services are provided: 1)Transfer from the entrance of V.T.P.

port facility to the terminal.2)Transfer from departure hall

to the ships gangway.3)Transfer from arrival hall to the port

facility exit.4)Assistance to reach toilet facilities.Passengers applying for assistance shall inform the Terminal by e-mail or by phone within the prescribed time limits. V.T.P. contacts:E-mail: qse@vtp.itPhone number: +39 342 5954228, from Monday to Friday, from 8:15 AM to 4:45 PM.

Passengers with disabilities or Reduced Mobility (PRM)

PARKING AREASUp to 40 buses, 2334 cars (spaces reserved for passengers with reduced mobility). The parking facilities of V.T.P. are located in the Port Area and so at walking distance from the embarkation.The PARKING AREAS n. 1, 2, 4, 5 and 6 only reserved for cars, are gated, and provided with automatic access control.The PARKING AREA n. 3, reserved for campers and buses (cars may only access for short stays. Long stays is allowed if parking areas 1, 2, 4, 5 and 6 are full), is delimited, and provided with automatic access control.

PEOPLE MOVER TO/FROM PORT MARITTIMA (CRUISE TERMINAL) - P.LE ROMA - TRONCHETTO Located outside the Marittima Port entrance, its a modern public transportation system which, with a land funicular, connects in 3 minutes trip the Marittima Passenger Port facilities to Piazzale Roma and the Railway Station. During the days when ships are embarking/disembarking (homeport operations), a shuttle busservice is available, driving passengers to the exit of the port.For further information about the People Mover please contact the company managing the service: Azienda Veneziana della Mobilit S.p.A. at the following phone number: +39 041 2727211.

WATER SHUTTLE ALILAGUNA TO/FROM PORT MARITTIMA (CRUISE TERMINAL) - ST. MARKS SQUARE Operating approximately every hour during the days when ships are embarking and disembarking cruise passengers.

INFORMATION DESK CHANGE OFFICE AND ATM SERVICE DUTY FREE NEWSSTAND TOBACCONISTS SHOPPING AREA FOOD AND BEVERAGE AREAS

LEFT LUGGAGE DEPOSIT AND LOST & FOUND SERVICE The left luggage deposits are located on the ground floor of Terminals 103, Isonzo 1, Isonzo 2, 117, 123 and St. Basilio. The service is available during the days when ships are embarking and disembarking cruise passengers from the beginning till the end of cruise operations.

FIRST AID SERVICE (with doctor and ambulance). Located at the building 255 the service is available during the days when ships are at berth dialling the following number + 39 041 5334739

Passengers Services

1918

PORT SAFETY ENVIRONMENT & QUALITYVenezia Terminal Passeggeri S.p.A. has a strong commitment in the health and safety of all those who visit, work at or travel through its port facilities. A First Aid Station is available within the port premises, providing medical assistance, an ambulance, defibrillator and other medical equipment during the operation hours. Venezia Terminal Passeggeri S.p.A. steadily and considerably invests in infrastructure and technology to ensure that the port operations are carried out in the safest way and that all workplaces - quays, passenger terminals, covered and uncovered areas - are incident and injury free. The reorganization of the port road network has upgraded the quality of the internal traffic circulation both in terms of traffic measures and access controls, while the introduction of new pedestrian pathways, the division of the restricted operational areas from the open visitors areas and the increasing use of passenger boarding bridges has improved passengers safety and comfort when boarding and disembarking. Venezia Terminal Passeggeri S.p.A. is aware that a safety culture can be established and maintained only thanks to the cooperation with the whole Port community involved in the supply-chain management and with the ships crews.

For this reason Venezia Terminal Passeggeri S.p.A. promotes among the Port users the implementation of high safety procedures as well as provides during periodical meetings an overview of the risks and hazards associated to particular tasks. The engagement of Venezia Terminal Passeggeri S.p.A. is not limited to the safety; from its foundation in 1997 the Company has been strongly committed in reducing the impact of the Port activities on the environment, also adopting best practices in the operations. Working closely with local agencies, the Port Authority and the Maritime Authorities, Venezia Terminal Passeggeri S.p.A. supports any effort to reduce emissions in the atmosphere of both noise and exhaust fumes, also promoting the use of renewable or alternative power resources. Currently Venezia Terminal Passeggeri S.p.A. has already implemented berths providing power supply to maxi-yachts.

Contact InformationFor further information on Venezia Terminal Passeggeri S.p.A.s Safety & Environment plans, please contact:Safety & Environment Manager: Ph. + 39 041 2403035

Venezia Terminal Passeggeri S.p.A. has systematically implemented all the measures envisaged in the Port Facility Security Plan by adopting technological instruments for an effective control and prevention system in compliance with international security regulations (ISPS Code/EC Regulation 725/2004). Among the measures undertaken are: passenger, baggage and vehicle screening procedures; security patrols; creation of restricted areas; personnel identification procedures; access control; installation of surveillance equipments. Nonetheless, Venezia Terminal Passeggeri S.p.A. continues to undertake several initiatives to implement innovative security solutions that enhance and safeguard the movement of passengers. In its activity it benefits also from working in partnership with the port users and local and State authorities.

SECURITY INFORMATION OUTLOOK ISPS compliant as of July 1, 2004. Fully staffed Security department. Night patrol. 24-hour closed-circuit television

monitoring Port roadways and cruise terminals.

Upgraded lighting, fencing, optical intrusion detection devices and signage in all terminals.

Lit areas 24/24h in order to offer an adequate visibility compliant with ISPS security regulations.

Full passenger and baggage screening. Radio Communication systems with

dedicated channels.

PERSONNELVenezia Terminal Passeggeri S.p.A. employs a fully staffed Security department and oversees contracted security providers that guarantee a 24-hour control on the port area. An adequate number of security guards are every day engaged in port access controls, quay gate access controls, passenger and baggage screening, video - surveillance and monitoring patrol operations.

BARRIERS AND SECURITY EQUIPMENTVenezia Terminal Passeggeri S.p.A. has implemented barriers and security equipment on facilities, including perimeter fencing and closed-circuit camera surveillance. All terminals are equipped with X-ray scanners for hand and cabin luggage control and walk through and hand held detectors for the screening of embarking passengers. Mobile units are available too.

PORT CONTROLSAccess controls performed by Venezia Terminal Passeggeri S.p.A. ensure that only authorized vehicles and individual persons can access the Port areas.

PASSENGER AND BAGGAGE SCREENINGPassengers arriving at the cruise terminals proceed through security screening and must provide their cruise documents in order to board a cruise ship.

CONTACT INFORMATIONFor further information on Venezia Terminal Passeggeri S.p.A.s security programs, please contact:Port Facility Security Officer Mobile Mobile +39 335 7272728Ph. +39 041 2403035 E-mail qse@vtp.itOperations Director Ph. +39 041 2403036 Fax +39 041 2403090Mobile +39 334 6620116

SECURITY AND LAW ENFORCEMENTVenezia Terminal Passeggeri S.p.A. takes an integrated, multi-authority approach to port security. Below is a partial listof local authorities in charge of maritime security and public order:CAPITANERIA DI PORTO (Maritime Authority) Ph. +39 041 2405711POLIZIA DI FRONTIERA (Immigration Police) Ph. +39 041 2723211GUARDIA DI FINANZA (Revenue Corp Guard) Ph. +39 041 5334718 (Port Gate)

A local Custom Office is available for all the related procedures:AGENZIA DELLE DOGANE (Marittima office)Ph. +39 041 5334690

VENICE PORT AUTHORITYAUTORIT PORTUALE DI VENEZIA Switchboard Ph. +39 041 5334111Emergency contact: +39 041 5334545

OTHER USEFUL PHONE NUMBERS IN CASE OF EMERGENCY:COAST GUARD 1530POLICE 113MEDICAL EMERGENCY 118FIRE BRIGADE 115

Port Security

20

Stella Maris Friends Onluswww.stellamarisfriends.orgToll Free Number from Italy: 800 125 168

Stella Maris Friends Venice Seamens Club

Stella Maris Friends Onlus (International Committe on Seafarers Welfare)

According to Maritime Labour Convention 2006 (Seafarers Welfare) Venice Port Authority and Venezia Terminal Passeggeri host the Seamens Club inside the Port Facility, close to entrance gate.

Inside the Seamens Club, seafarers from passenger ships will find:

Communication facilities (phones for direct call, Italian telephone card, Italian Sim Card and top up)

Money remittance Mini shop with products from Asia

and South America, bath and shower products, basics underwear dresses

Internet room provided with computers and space for private laptops

Wireless internet connection Counselling for every problem on board Staff trained on seafarers welfare

Stella Maris Friends is a no profit organization in charge to run the Seamens Club and to raise the awareness about seafarers needs in the local Port Community, especially through the Venice Seafarers Welfare Committee.

P3 P2

P4

P1

112

123

113

ISO

NZO

1

(5.80* m)(4.90* m)(8.50* m)

SHIP PROVISION STORAGE

RIVER CRUISES ONLY

ST. M

ARTA

QUAY

ST. BASILIO QUAY

PEOPLE MOVER STATION

722.50(9.10* m)

(9.10* m)

630.00

150.00

192.57

267.00

178.03

(8.10* m)

103.20171.44203.00

726.70

(9.10* m)

105.75

P A L A Z Z O Q U A Y

101.00

ISO

NZO

2

LUGGAGEACCEPTANCE POINT

360.40

TO P.LE ROMA/CITY CENTER

P5

(7.65* m)

(7.95* m)

(6.85* m)

P6

1 2122

Cruise terminal

Cruise/Hydrofoil terminal

Other VTP buildings

Arterminal

Parking area

Multipurpose Boarding Tower

Bar Restaurant

Testata Marmi quay

Isonzo quay

St. Marta quay

St. Basilio quay

Tagliamento quay

Riva Sette Martiri quay

Berthing position

Piave (117) quay

Boarding gangway

Ship Boarding Bridge

Bollard

Electricity outlets

Ships draft max allowance

People mover

Upper-level path

Stop Port shuttle bus

Newsstand

Shops & Tobacconist

Water taxi/shuttle boat to St. Marks Square ticket counter

Shuttle boat to St. Marks Square

Water taxi

2322

25

General Technical Features and Facilities of the Cruise Port

NAVIGATION (MAXIMUM SHIP DIMENSIONS ALLOWED) Length: 340 m. LOAShips max draught: 8,90 m. Turning basin: suitable for the manoeuvre of ships up to 340 m. LOA Air draught: no limit in Venice Marittima, in Marghera (Commercial and Industrial Port) between 58 and 64 m. subject to authorization Anchorage: yes, at roadsteadTidal movement/Range: about 1 m.

TECHNICAL FEATURES

Harbour: 24 hoursNumber of Passengers Terminals: 10Number of quays: 7Maximum berthing capacity: 12Quays length:

Piave: 722,50 m. Testata Marmi: 203,00 m. Tagliamento: 726,70 m. Isonzo: 630,00 m. S. Marta: 465,24 m. S. Basilio: 342,57 m. Riva Sette Martiri: 360,40 m. (river cruises only)

Total quays length: 3.450,41 m. Quays width: 15/30 m.

SERVICES

Pilotage compulsory: yesTugs available: yes Ship tenders allowed: yes Ship repair: yes Bunkering: yes Garbage disposal: yes Fresh Water: yes Handling provisions: yesElectricity for containers and/or refrigerating units: yes Container storage for 30 TEUParking areas: 40 buses 2334 cars (spaces reserved to reduced mobility passengers included)

SECURITY

Procedure: according to EU rules, the National Plan

for Maritime Security and Port Facility Security Plan

Immigration custom facilities ISPS Code compliant security measures Videosurveillance:

24/24 h (Closed Circuit TV with over 100 cameras)

Communication systems: UHF with exclusive channel

26

33,0

0 m

218,00 m

Not allowed

Wheelchair ramp

Caf

Waiting room

Customs

Immigration police

Toilets

Check-in desks

Info point

Stairs

Change Officeand ATM

Terminal 109/110

SERVICES FOR EMBARKING PASSENGERSChange Office and ATM (located at the first floor of Terminal 110)Passengers information desk yesVIP Lounge: yesDuty free 1 (located at the first floor of Terminal 110)Refreshment area yesNewsstand and tobacconist (located outside Terminal 107)ARRIVALS AREALocation ground floorSurface- Terminal 109: 3.600 sq. m. - Terminal 110: 3.100 sq. m.Air-conditioning/Heating Systems yesWC- Terminal 109: men 3 ladies 5- Terminal 110: men 3 ladies 3Reduced mobility WC- Terminal 109: 1- Terminal 110: 1Baby changing-table available

SERVICES FOR DISEMBARKING PASSENGERS Passengers information desk yesLeft Luggage Deposit and Lost & Found Service open from the beginning till the end of cruise operations

SERVICES CRUISEOPERATORSWired connection available upon prior request

Thanks to its dimension of 14.000 square meters divided on two floors, Terminal 109/110 is the widest cruise facility of the Mediterranean with a standard - never reached so far - of two square meters of available surface for each passengers waiting to embark during the peak phases. Inaugurated in April 2014, Terminal 109/110, which formerly was a warehouse, has been refurbished to become an independent Passenger station located in Tagliamento Quay, in order to fluently serve a maximum of two cruise ships simultaneously berthed in front of Terminal 107/108 and in front of the renewed Terminal 109/110, respectively.From the technological systems to the air-conditioning and the fire systems, from the elevators to the escalators, all the structural refurbishment interventions have followed a philosophy based on energetic savings and eco sustainability, emphasizing the industrial archeology aesthetic, thanks to its elegant and minimal furniture.The embarkation and disembarkation of passengers is safely carried out using a Ship Boarding Bridge, while the baggage handling benefits from an innovative underground conveyor belt system, delivering pieces of luggage directly on the quay side.

FEATURES AND TECHNICAL EQUIPMENT DEPARTURES AREALocation first floorSurface - Terminal 109 3.600 sq. m.- Terminal 110 3.450 sq. m.Embarkation equipment - Terminal 109:

Ship Boarding Boarding Bridge (SBB)- Terminal 110:

Ship Boarding Boarding Bridge (SBB) Luggage Handling Underground conveyor belt systemAccess lifts 4 escalators 4Reduced mobility access wheel chair ramps and elevators guarantee an easy access to the TerminalAir-conditioning/Heating Systems yesWaiting rooms- Terminal 109:

1 waiting room with 350 seats 1 VIP lounge with 50 seats

- Terminal 110: 1 Waiting room with 350 seats 1 VIP lounge with 50 seats

Check-in desks- Terminal 109: 19 serving 38 operators- Terminal 110: 23 serving 52 operatorsCheck-in desks for reduced mobility passengers- Terminal 109: 1 serving 2 operators- Terminal 110: 1 serving 2 operatorsSecurity Screening Lines- Terminal 109 embarking halls:

security screening line1 line of service 1Luggage security screening lines: up to 1- Terminal 110 embarking halls: up to 4 security screening lines, 1 line of serviceLuggage security screening lines: up to 2LCD Monitor for passengers communications availableWC- Terminal 109: men 5 ladies 11- Terminal 110: men 6 ladies 11Reduced mobility WC- Terminal 109: 1- Terminal 110: 1Baby changing-table available Duty free

VIP lounge areaVIP

FIRST FLOOR

ARRIVALS EXIT

ARRIVALS EXIT ARRIVALS EXIT

DEPARTURES

DEPARTURES

LUGGAGE DELIVERY LUGGAGE DELIVERY

109

109

110

110

ARRIVALS EXIT

GROUND FLOOR

Underground conveyor belt system

VIP VIP

27

PRM Baggagedelivery

29

The Terminal Isonzo is a two-story building, divided in two parts: Isonzo 1 and Isonzo 2, opened respectively in 2009 and 2011. Designed for providing all passengers a smooth experience while embarking and disembarking, it counts among its amenities a 1,432 sq. m panoramic terrace allowing outgoing passengers to enjoy the timeless beauty of the Lagoon City. Easy access to the Terminal Isonzo is granted by the closeness of a short stay area available for drop off and pick up of passengers as well as by a car park, located just a few minutes walk from the facility.

FEATURES AND TECHNICAL EQUIPMENT DEPARTURES AREALocation first floorSurface - Isonzo 1 and- Isonzo 2: 4.231 sq. m.Embarkation equipment- Isonzo 1: 1 passenger boarding bridge - Isonzo 2: 1 Ship Boarding Bridge (SBB) Access 4 lifts 4 escalatorsReduced mobility access the access to the Terminal is easy since there are no architectural barriersAir-conditioning/Heating Systems yesWaiting room - Isonzo 1: 1 waiting room with 400 seats

1 VIP lounge with 50 seats- Isonzo 2: 1 waiting room with 550 seats

1 VIP lounge with 50 seatsCheck-in desks - Isonzo 1: 19 serving 38 operators- Isonzo 2: 19 serving 38 operatorsCheck-in desks for reduced mobility passengers- Isonzo 1: 1 serving 2 operators- Isonzo 2: 1 serving 2 operatorsSecurity Screening Lines- Isonzo 1 embarking halls: up to 4 security screening lines, 1 line of serviceLuggage security screening lines: up to 2- Isonzo 2 embarking halls: up to 4 security screening lines, 1 line of serviceLuggage security screening lines: up to 2LCD Monitors for passengers communications availableWC - Isonzo 1: men 7 ladies 6 - Isonzo 2: men 7 ladies 6Reduced mobility WC - Isonzo 1: 2 - Isonzo 2: 2Baby-changing table available

Isonzo Terminal 1/2

SERVICES FOR EMBARKING PASSENGERSChange Office and ATM 1 (located close to escalator) Passengers information desk available both at Isonzo 1 and Isonzo 2VIP Lounge yesRefreshment area 1 (located in the central body of the Terminal)Shopping Area (located in the central body of the Terminal)Wi-Fi freeNewsstand (located just outside Terminal Isonzo 1)

ARRIVALS AREALocation ground floorSurface - Isonzo 1 and - Isonzo 2: 4.450 sq. m.Air-conditioning/Heating Systems yesWC - Isonzo 1: men 7 ladies 6 - Isonzo 2: men 7 ladies 6Reduced Mobility WC - Isonzo 1: 3 - Isonzo 2: 2Baby-changing table available

SERVICES FOR DISEMBARKING PASSENGERSLeft Luggage Deposit and Lost & Found Service located at both Isonzo 1 and Isonzo 2, open from the beginning till the end of cruise operations

SERVICES FOR CRUISE OPERATORSWi-Fi free Wired connection available upon prior request

85,60 m32,14 m 10,12 m10,12 m 85,60 m

30,64 m23,90 m

72,60 m72,60 m

Baggagedelivery

Caf

Waiting room

Customs

Lift

Luggage deposit and Lost & Found

Immigration police

Toilets

Not allowed

OfficesEscalator

Check-in desks

Info point

Change Officeand ATM VIP lounge areaVIP

Shop

DEPARTURES AREA

CHECK-IN DESKS CHECK-IN DESKS

DEPARTURES AREA

ISONZO 1

ISONZO 1

ISONZO 2

ISONZO 2

FIRST FLOOR

VIP VIP

ARRIVALS AREA ARRIVALS AREA

GROUND FLOOR

28

PRM Duty free

30

32,8

7 m

88,69 m 88,69 m18,09 m

Not allowed

Wheelchair ramp

Stairs

Duty free

PhonesBaggagedelivery

Caf

Waiting room

Customs

Lift

Luggage deposit and Lost & Found

Immigration police

Toilets

Escalator

Check-in desks

Info point

Change Officeand ATM

VIP lounge areaVIP

SERVICES FOR EMBARKING PASSENGERSChange office and ATM 1 (located at the first floor of the terminal central body)Duty Free 1 (located at the first floor of Terminal 108) Food and beverage area 1 (located at the first floor of the terminal central body)Passengers information desk 1 Public Phones - Terminal 107: 4- Terminal 108: 4Wi-Fi free

ARRIVALS AREALocation ground floorSurface- Terminal 107: 2.550 sq. m. - Terminal 108: 2.800 sq. m.Reduced mobility access 2 wheelchair rampsAir-conditioning/Heating Systems yesHeating Systems yesWC - Central body of the Terminal: men 7 ladies 5Reduced mobility WC: 1- Terminal 107: men 2 ladies 2 Reduced mobility WC: 2- Terminal 108: men 2 ladies 2 Reduced mobility WC: 1Baby-changing table available

SERVICES FOR DISEMBARKING PASSENGERSLeft Luggage Deposit and Lost & Found Service located at ground floor of Terminal 103, open from the beginning till the end of cruise operationsNewsstand 1 (located outside the Arrival Hall of the Terminal 107)Passengers information desk - Terminal 107: 1Taxi desk - Terminal 107: 1Food and beverage vending machines available outside the Arrival Hall of the Terminal 107Water Shuttle service to/from Port-Venice St. Mark available immediatelyoutside the Arrival Hall of the Terminal 107Water taxi service to/from Port-Venice St. Mark available immediately outside the Arrival Hall of the Terminal 107

SERVICES FOR CRUISE OPERATORSWi-Fi freeWired connection available upon prior request

FEATURES AND TECHNICAL EQUIPMENT DEPARTURES AREALocation first floorSurface - Terminal 107: 2.740 sq. m. - Terminal 108: 2.750 sq. m.Embarkation equipment 1 passenger boarding bridge for the safe transit of passengersLuggage Handling Underground conveyor belt systemAccess escalators 1 lifts 2Reduced mobility access 1 wheelchair access with liftsAir-conditioning/Heating Systems yesWaiting rooms - Terminal 107: 1 waiting room with 400 seats 1 VIP lounge with 50 seats - Terminal 108: 1 waiting room with 500 seats 1 VIP lounge with 50 seatsCheck-in desks- Terminal 107: 19 serving 38 operators - Terminal 108: 22 serving 44 operatorsCheck-in desks for reduced mobility passengers- Terminal 107: serving 1 operators 2 - Terminal 108: serving 1 operators 2Security Screening Lines- Terminal 108 embarking halls: up to 4 security screening lines, 1 line of serviceLuggage security screening lines: up to 2LCD Monitor for passengers communications availableWC (located in the central body of the Terminal) men 7 ladies 7 Reduced mobility WC: 1Baby-changing table available

Terminal 107/108 is a two-storey facility restored at the end of 90s. An easy access to the facility is granted by the closeness of a short stay area available for drop off and pick up of passengers as well as by a car park, located just a few minutes walk from the facility.The embarkation and disembarkation of passengers is safely carried out using a passenger boarding bridge and a SBB (Ship Boarding Bridge), while the baggage handling benefits from an innovative underground conveyor belt system, delivering pieces of luggage directly on the quay side.

Terminal 107/108

VIPVIPCHECK-IN DESKS CHECK-IN DESKS

DEPARTURES

LUGGAGE DELIVERY

ARRIVALS

ENTRANCE TO LUGGAGE DELIVERY ARRIVALS EXIT

108

108

107

107

GROUND FLOOR

FIRST FLOOR

Underground conveyor belt system

31

PRM

33

FEATURES AND TECHNICAL EQUIPMENTDEPARTURES AREALocation ground floorSurface 2.705 sq. m.Embarkation equipment 1 MBT (Mobile Boarding Tower)Reduced mobility access 2 wheelchair rampsAir-conditioning/Heating System yesWaiting rooms 1 waiting room with 400 seats 1 VIP lounge with 50 seats Check-in desks 21 serving 42 operatorsCheck-in desks for reduced mobility passengers 1 serving 2 operatorsSecurity Screening LinesEmbarking halls: up to 3 security screening lines, 1 line of serviceLuggage security screening lines: up to 2LCD Monitor for passengers communications availableWC men 9 ladies 10 Reduced mobility WC 1Baby-changing table yes

The Terminal 117 is a single-storey facility restored and opened in 2006. The proximity of the car park 1 and the car park 3 as well as the adjacency of dedicated taxi areas for drop off and pick up of passengers ensure an easy access to the facility.

SERVICES FOR EMBARKING PASSENGERSPassenger Information desk 1 Duty Free 1Change office and ATM 1VIP Lounge 1Food and beverage area 1Food & beverage vending machines 2Wi-Fi free

ARRIVALS AREALocation ground floorSurface 2.525 sq. m.Air-conditioning/Heating System yesReduced mobility access 2 wheelchair rampsWC men 2 ladies 3Reduced mobility WC 1Baby-changing table available

SERVICES FOR DISEMBARKING PASSENGERSLeft Luggage Deposit and Lost & Found Service open from the beginning till the end of cruise operations

SERVICES FOR CRUISE OPERATORSWi-Fi service free Wired connection available upon prior request

Terminal 117

37,7

9 m

66,82 m 71,96 m

Not allowed

Wheelchair rampDuty free

Caf

Waiting roomCustoms

Luggage deposit and Lost & Found

Immigration police

ToiletsCheck-in desks

Info point

VIP lounge areaVIPVending machineChange Officeand ATM

CHECK-IN DESKS

DEPARTURES AREA

VIPROOM

ARRIVALS AREAARRIVALSEXIT

DEPARTURESENTRANCE

GROUND FLOOR

32

PRM Baggagedelivery

34

Wheelchair ramp

Not allowed

73,40 m

147,84 m

20,3

3 m

30,2

6 m

PhonesWaiting room

LiftLuggage deposit and Lost & Found

Toilets

EscalatorCheck-in desks

Info point

Terminal 103 is a state of the art facility, opened in 2003. The closeness to a short stay area available for drop off and pick up of passengers as well as the proximity of a car park, located just a few minutes walk, grant an easy access the facility.

FEATURES AND TECHNICAL EQUIPMENT DEPARTURES AREALocation first floorSurface 2.390/3.703 sq. m.Access external staircases 3 internal staircases 7 escalators 4 lifts 3Reduced Mobility Access 1 wheelchair ramp with liftAir-conditioning/Heating Systems yesWaiting room 1 with seats 280Check-in desks serving 10 operators 26WC men 6 ladies 6Reduced mobility WC: 3Baby-changing table 2

SERVICES FOR EMBARKING PASSENGERSPassengers information desk 1Wi-Fi free

ARRIVALS AREALocation ground floorSurface 3.363 sq. m.Reduced mobility access 3 wheelchair rampsAir-conditioning/Heating Systems yesWC men 10 ladies 10Reduced Mobility WC: 4

SERVICES FOR DISEMBARKING PASSENGERSLeft Luggage Deposit and Lost & Found Service open from the beginning till the end of cruise operationsPassengers information desk 1Water Shuttle service to/from Port-Venice St. Mark available immediately outside the Arrival HallWater taxi service to/from Port-Venice St. Mark available immediately outside the Arrival HallATM 1 (located just outside of the arrivals area)

SERVICES FOR CRUISE OPERATORSWi-Fi freeWired connection available upon prior request

Terminal 103

GROUND FLOOR

FIRST FLOOR

DEPARTURESENTRANCE

DEPARTURES

DEPARTURESEXIT

ARRIVALSEXIT ARRIVALSENTRANCE

CHECK-IN DESKS

35

PRM

37

FEATURES AND TECHNICAL EQUIPMENTLocation ground floorSurface 4.783 sq. m.Reduced mobility access wheelchair rampsAir-conditioning/Heating Systems yes

DEPARTURES AREAWaiting room 1 with 256 seatsCheck-in desks 12 serving 24 operatorsCheck-in desks for reduced mobility passengers 1 serving 2 operatorsSecurity Screening LinesEmbarking halls: up to 3 security screening lines, 1 line of service Luggage security screening lines: up to 2LCD Monitor for passengers communications availableWC men 5 ladies 6 Reduced mobility WC: 2Baby-changing table available

The Terminal 123 is a single-storey facility of 5.000 square meters opened in 1999 and used to serve ferry traffic until 2013. After the relocation of the ferry traffic to the Fusina Motorways of the Sea Terminal, the facility has just been refurbished into a cruise terminal dedicated to both embarking and disembarking operations. In addition, it is the only terminal located in the Marittima area provided with an internal Mediterranean scrub gardenopen to the public. The closeness to a short stay area available for drop off and pick up of passengers, as well as the proximity of a car park, located just in front of the terminal, grant an easy access to the facility.

SERVICES FOR EMBARKING/DISEMBARKING PASSENGERSLeft Luggage Deposit and Lost & Found Service open from the beginning till the end of cruise operationsFood & beverage vending machines 6Public Phones 7Passengers Information desk 1

SERVICES FOR CRUISE OPERATORSWired connection available upon prior request

Terminal 123

45 m

36 m 68 m

Wheelchair ramp

Garden

GROUND FLOOR

Not allowed

DEPARTURESENTRANCE

DEPARTURES

ARRIVALS EXIT

ARRIVALS AREA DEPARTURES AREA

CHECK-IN DESKS

Waiting room

Customs

Luggage deposit and Lost & Found

Immigration police

Toilets

Check-in desks

Vending machine

36

Info point

PRM

38

71,92 m

22,5

0 m

Offices

Not allowed

Waiting roomCustoms

Luggage deposit and Lost & Found

Immigration police

Toilets

Check-in desks Vending machine

Phones

St. Basilio Terminal, a single storey ground floor facility, built at the end of 80s and renovated in 90s, provides assistance not only to small ships, but also to high speed hydrofoils and catamarans from/to Slovenian and Croatian coasts.

FEATURES AND TECHNICAL EQUIPMENTLocation ground floorSurface 1.634 sq. m.Reduced mobility access yesWaiting room 1 with 60 seatsCheck-in desks 8 serving 16 operatorsSecurity Screening Lines Embarking halls: up to 4 security screening lines, 1 line of serviceLuggage security screening lines: up to 2LCD Monitor for passengers communications availableWC men 4 ladies 4Reduced mobility WC: 1Baby-changing table 1

SERVICES FOR EMBARKING/DISEMBARKING PASSENGERSFood & beverage vending machines 3Change office and ATMPublic Phones 2 (located outside the terminal) Wi-Fi free

SERVICES FOR CRUISE OPERATORSWi-Fi freeWired connection available upon prior request

St. Basilio Terminal

Change Officeand ATM

DEPARTURESENTRANCE

DEPARTURESENTRANCE

DEPARTURESEXIT

DEPARTURESEXIT

ARRIVALS

BUILDING 1 BUILDING 21 BUILDING 22

ARRIVALS

EXIT EXIT

CHECK-IN DESKS

CHECK-IN DESKS

39

Arterminal(location for events/exhibitions)

Info point

PRM DAE

4140

APV INVESTIMENTI S.p.A.Dorsoduro Santa Marta,Fabbricato Portuale 16 - 30123 VeneziaPh. +39 041 5334159 Fax +39 041 5334180E-mail: info@apvinvest.itwww.apvinvest.it

ASSOCIAZIONE AGENTI E MEDIATORI MARITTIMI DELLA PROVINCIA DI VENEZIAGalleria Giacomuzzi, 630174 Mestre - VeneziaPh. +39 041 5042015 Fax +39 041 2394344www.aammvenezia.it

ASSOCIAZIONE AGENTI RACCOMANDATARIE MEDIATORI MARITTIMI DEL VENETOVia Fapanni, 37/630174 Mestre - VeneziaPh. +39 041 950235 Fax +39 041 5054287E-mail: info@assoagentiveneto.eu www.assoagentiveneto.eu

ASSOCIAZIONE IMPRESE DI SPEDIZIONE VENEZIAVia Fapanni, 37/630174 Mestre - VeneziaPh. +39 041 950235 Fax +39 041 5054287E-mail: info@assosped.itwww.assosped.it

ASSOCIAZIONE SPEDIZIONIERI DOGANALI COMPARTIMENTO DI VENEZIAC.so del Popolo, 17930172 Mestre - Venezia Ph. +39 041 5313638 Fax +39 041 5313638E-mail: albodoganalisti.ve@tin.it

CORPORAZIONE PILOTI ESTUARIO VENETO (PILOTS)Strada della Droma, 12630126 Alberoni - Venezia Ph. +39 041 2207011 Fax +39 041 731313 E-mail: info@torrepiloti.it Pec: piloti@legalmail.it

CONEPO SERVIZI S.c.a.r.l. TRASPORTI E SERVIZI AMBIENTALIVia Malcontenta, 32 30176 Marghera - VeneziaPh. +39 041 921377/932460 Fax +39 041 9342111/933367E-mail: info@conepo.itwww.conepo.it

GUARDIE AI FUOCHI DEL PORTO DI VENEZIA S.c.p.a.Via F.lli Bandiera, 55/int. 630175 Marghera - Venezia Ph. +39 041 920100 Fax +39 041 2529350 E-mail: amministrazione@guardieaifuochi.itwww.guardieaifuochi.itCentro Operativo: Via dellElettronica, 730176 Malcontenta - Venezia Ph. +39 041 5470374 Fax +39 041 5470527

NETHUN S.p.A.Marittima - Fabbricato 10330135 VeneziaPh. +39 041 5334830 Fax +39 041 5334838 E-mail: info@nethun.itwww.nethun.it

GRUPPO ORMEGGIATORI DEL PORTO DI VENEZIA S.c.a.r.l. (MOORERS)Dorsoduro, 151030123 Venezia Ph. +39 041 5223868/2764 Fax +39 041 5221447 E-mail: ufficio@ormeggiatorivenezia.itwww.ormeggiatorivenezia.it

RIMORCHIATORI RIUNITI PANFIDO & C. S.r.l. (TUG BOATS)Sede legale: Riva degli Schiavoni, 416430122 Venezia Uffici Amministrativi e Operativi:Via dellElettrotecnica, 10 30175 Marghera - VeneziaPh. +39 041 5485551 Fax +39 041 5485550E-mail: cmv@rrpanfido.itwww.rrpanfido.it

PORTABAGAGLI DEL PORTO DI VENEZIASoc. Coop. (PORTERS)Marittima - Fabbricato 103 30135 Venezia Ph. +39 041 5334734 Fax +39 041 5334735 E-mail: info@portabagaglidelporto.it www.portabagaglidelporto.it

Port Services Authorities

AUTORIT PORTUALE DI VENEZIA (VENICE PORT AUTHORITY)Santa Marta, Fabbricato 13 30123 Venezia Ph. +39 041 5334111 Fax +39 041 5334254E-mail: apv@port.venice.itwww.port.venice.it

AGENZIA DELLE DOGANE E DEI MONOPOLI (CUSTOMS)Ufficio delle Dogane di VeneziaVia Banchina dellAzoto, 15/130175 Marghera - Venezia Ph. +39 041 8773111 Fax +39 041 8773547E-mail: dogane.venezia@agenziadogane.itPec: dogane.venezia@pce.agenziadogane.it

AGENZIA DELLE DOGANE E DEI MONOPOLI (CUSTOMS OFFICE MARITTIMA)Ufficio delle Dogane di VeneziaSezione Operativa Territoriale Marittima (S.O.T.)Localit Tronchetto Fabbricato 25530135 VeneziaPh. +39 041 8773695 Fax +39 041 8773703E-mail: dogane.venezia.marittima@agenziadogane.it

GUARDIA DI FINANZA COMANDO GRUPPO VENEZIA (REVENUE GUARD CORPS) Via F.lli Bandiera, 4 30170 Marghera - Venezia Ph./Fax +39 041 931411

CAPITANERIA DI PORTO DI VENEZIA GUARDIA COSTIERA DI VENEZIA (COAST GUARD)Dorsoduro 1408 - 30123 VeneziaPh. +39 041 2405711 Fax +39 041 2405730 E-mail: venezia@guardiacostiera.itwww.guardiacostiera.it

POLIZIA DI STATO (IMMIGRATION POLICE)Ufficio di Polizia di Frontiera presso gli scali marittimo e aereo di Venezia Sestiere di S. Croce 491 - 30135 VeneziaPh. +39 041 2723211 Fax +39 041 2723213 E-mail: frontpolmare.ve@pecps.poliziadistato.itwww.poliziadistato.it

UFFICIO DI SANIT MARITTIMA E AREA DI VENEZIA (HEALTH OFFICE OF VENICE AREA)Zattere, 1416 - 30123 VeneziaPh. +39 041 5102377 Fax +39 041 5102866

CRUISES

Bassani Adriatico S.r.l.Dorsoduro, Santa Marta, Fabbricato 1730123 VeneziaPh. +39 041 2727860Fax +39 041 5230336E-mail: venice.agent@aloschibassani.comwww.bassanigroup.com

Bassani S.p.A.Dorsoduro, Santa Marta, Fabbricato 17 30123 VeneziaPh. +39 041 2727860 Fax +39 041 5230336E-mail: shipping@bassani.it www.bassani.it

Cemar S.r.l.Via Torino, 151/A 30172 Mestre - VeneziaPh. +39 041 2589760 Fax +39 041 2589769E-mail: venezia@cemar.it www.cemar.it

Gastaldi & C. S.p.A.Via F.lli Rondina, 14/2 30174 Mestre - VeneziaPh. + 39 041 2391703Fax + 39 041 972998E-mail: venezia.gc@gastaldi.comwww.gastaldi.it

G. Radonicich & C. S.r.l.Via della Pila, 19/21 30175 Marghera - VeneziaPh. +39 041 2525511 Fax +39 041 2525520E-mail: tramps@radonicich.it www.radonicich.it

Hugo Trumpy Adriatica S.r.l.Via Jacopo Salamonio, 330175 Marghera - VeneziaPh. +39 041 5090270Fax +39 041 926865E-mail: agency@hugotrumpyvenice.itwww.hugotrumpy.it

Italian Cruises Shipping Services S.r.l.(filiale di Venezia)Via Jacopo Salamonio, 330175 Marghera - VeneziaPh. +39 041 5383136Fax +39 041 5383145E-mail: venice@italiancruises.it

Le Navi Veneto S.r.l.Viale Ancona, 22 30172 Mestre - VeneziaPh. +39 041 2500911 Fax +39 041 2500988 E-mail: biancog@msclenavi.it

Medov S.r.l.Via Torino, 151/A 30172 Mestre - Venezia Ph. +39 041 2589760 Fax +39 041 2589769E-mail: venice@medov.it www.medov.it

Mirco Santi S.r.l.Via Torino, 151/A 30172 Mestre - Venezia Ph. +39 041 2589600 Fax +39 041 2589699Tlx +39 051 940 78222E-mail: venice@mircosanti.itwww.mircosanti.com

Tositti Cambiaso Risso S.r.l.Santa Marta, Fabbricato 17 30135 Venezia Ph. +39 041 2712534 Fax +39 041 2712555E-mail: shorex@tosittigroup.com

Yachtitaly S.r.l.Operations office Via della Pila, 19/21 30175 Marghera - VeneziaPh. +39 041 2525525Fax +39 041 2525520E-mail: vce@yachtitaly.it

HYDROFOILS

Mirco Santi S.r.l. (for VENEZIA LINES)Via Torino, 151/A 30172 Mestre - VeneziaPh. +39 041 2589600 Fax +39 041 2589699Tlx +39 051 94078222E-mail: venice@mircosanti.itwww.mircosanti.com www.venezialines.com

Nova Mar S.r.l. (for ATLAS and KOMPAS)Via Genova, 5/C30172 Mestre - VeneziaPh. +39 041 5322883Fax +39 041 5321000Tlx 94078384 NOVAG (via UK)E-mail: massimo@novamarltd.comwww.novamarsrl.com

Shipping Agencies

Printed Finito di stampareFebruary 2016 Febbraio 2016Project ProgettoEmporio ADV

Ph. +39 041 240.3000 Fax +39 041 240.3091Marittima Fabbricato 248 30135 Venice - Italywww.vtp.it - vtp@vtp.it