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Guarding Lives Saving Lives National Pool Lifeguard Qualification (NPLQ) ® 8th Edition (First Revision) Guidance & Syllabus for Pool Lifeguard Trainer Assessors EFFECTIVE FROM JANUARY 2016

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Page 1: Guidance & Syllabus for Pool Lifeguard Manuals...Visit for more details relating to the accreditation status of this ... Combined Total 40 hours ... Guidance & Syllabus for Pool Lifeguard

Guarding LivesSaving Lives

National Pool Lifeguard Qualifi cation (NPLQ)®

8th Edition (First Revision)

Guidance & Syllabusfor Pool LifeguardTrainer Assessors

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Page 2: Guidance & Syllabus for Pool Lifeguard Manuals...Visit for more details relating to the accreditation status of this ... Combined Total 40 hours ... Guidance & Syllabus for Pool Lifeguard

Guidance & Syllabusfor Pool LifeguardTrainer AssessorsNational Pool Lifeguard Qualification (NPLQ)®

8th Edition (First Revision)

Royal Life Saving Society UK (RLSS UK)

Tel: 0300 3230 096 Email: [email protected] www.rlss.org.uk

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Eighth Edition (First Revision) published in 2016 by

Royal Life Saving Society UK (RLSS UK)

Tel: 0300 3230 096 Email: [email protected] www.rlss.org.uk

Text © copyright 2016 by RLSS UK

‘National Pool Lifeguard Qualification’ is a registered UK trademark of the Royal Life Saving Society UK.

All rights reserved. This publication has been produced to facilitate the teaching and assessing of the RLSS UK vocational award by RLSS UK qualified instructors. No part of this publication may be reproduced, stored in a retrieval system or transmited in any form by any means electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the copyright owners. All enquiries regarding any extracts or re-use of any material in this book should be addressed to the publishers, RLSS UK.

Eighth Edition - 2012Eighth Edition (First Revision) - 2016

Copyright© Copyright 2016 The Royal Life Saving Society UK (RLSS UK)Published by RLSS UK

ISBN 978-1-905008-48-3

PB3301A

Guidance & Syllabus for Pool Lifeguard Trainer Assessors - National Pool Lifeguard 8th Edition

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Contents

part oneIntroductIon page2

part twoSyllabuS page8

part threeaSSeSSment GuIdance page14

part fourcandIdate aSSeSSment matrIceS page21

part fivecourSe PlannInG and record KeePInG page31

1

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Published in 2012 and revised in 2016, The National Pool Lifeguard Qualification 8th Edition was developed through widespread consultation within the leisure sector and RLSS UK training workforce, thus ensuring that the NPLQ remains a contemporary qualification for trainers, operators and candidates. The qualification also enables swimming pool operators to meet industry standards, in particular the criteria set out in the guidance published by the Health and Safety Executive entitled ‘Managing Health and Safety in Swimming Pools. (HSG 179/2003) and the European Standards EN – 15288 part 2.

This qualification has been incorporated into the Qualifications and Credits Framework (QCF) as Level 2 Award in Pool Lifeguarding, Intervention, Supervision and Rescue.

Visit www.rlss.org.uk for more details relating to the accreditation status of this qualification.

thisGuidanceBookletThis booklet has been designed to assist RLSS UK Pool Lifeguard Trainer Assessors to plan, deliver or assess candidates for the National Pool Lifeguard Qualification. The booklet addresses training and candidate requirements, course organisation and evaluation, record keeping, assessment organisation, procedures and assessment criteria.

theQualificationTraining and assessment for the qualification is in three sections (or QCF units):

Section 1 The Lifeguard, Swimming Pool and Supervision

Section 2 Intervention, Rescue and Emergency Action Plan

Section 3 CPR, AED and First Aid

Each section is broken into a further 3 elements (AED optional). Candidates must pass all sections and elements to achieve the RLSS UK National Pool Lifeguard Qualification.

Assessment for the RLSS UK National Pool Lifeguard Qualification takes place at the conclusion of a training course of a minimum of 36 hours for new candidates. It determines a candidate’s knowledge, understanding and application of the principles of working as a pool lifeguard and of his or her ability in a range of lifesaving skills as they relate to rescue in a range of common emergency situations that could occur in any pool.

organisationoftrainingRLSS UK NPLQ 8th Edition (First Revision) - new candidatesNew candidates must meet the following criteria:

• MUST be 16 years of age prior to assessment;• Complete a minimum of 36 contact hours of theory and practical training prior to assessment;• Complete exercises in ‘The Lifeguard’ manual;• Be able to meet the following basic fitness criteria:

- Jump/dive into deep water- Swim 50 metres in no more than 60 seconds- Swim 100 metres continuously on front and back- In deep water, tread water for 30 seconds- Surface dive to the floor of the pool- Climb out unaided without ladder/steps and where the pool design permits

RLSS UK NPLQ

Guidance & Syllabus for Pool Lifeguard Trainer Assessors

part one

Training and Assessing Candidates for the National Pool Lifeguard Qualification (NPLQ)® 8th Edition (First Revision)

IntroductIon

2PART oNE: INTRodUCTIoN

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Minimum guided learning hours for each section of the NPLQ have been developed and are as follows:

• The Lifeguard, Swimming Pool and Supervision 12 hours • Intervention, Rescue and Emergency Action Plan 10 hours• CPR, AED and First Aid 13 hours • Consolidation and revision at end of course 1 hour

Course total 36 hours*

Optional AED bolt on 1½ hours

Independent Assessment 2½ hours

Combined Total 40 hours

* An ATC/P can choose to replace the Rescue Board with the PXB with the course total remaining the same (36 hours) or both the Rescue Board and PXB can be delivered increasing the course total by an additional 2 hours (38 hours in total).

To help pool Trainer Assessors to more easily and consistently deliver RLSS UK NPLQ 8th Edition (First Revision), a Master Programme containing lesson plans and key teaching points for each of the 36 hours outlined above has been developed. To accompany the Master Programme, pre-prepared presentations for the theory and aquatic lessons have also been developed. Trainer Assessors must use this resource and the presentation slides when delivering the NPLQ. Included in this Master Programme is a full programme overview, aims and objectives for each lesson along with suggestions for course structures.

There should be no more than 12 candidates to 1 RLSS UK Trainer Assessor per course. Contact time for new candidates should not exceed 8 hours each day, not including breaks and time for organisational arrangements such as changing, moving from pool to lecture room, etc. and the guided learning times provide for a revision session at the conclusion of the training course.

emergencyFirstAidatWork(eFAW)/FirstAidatWork(FAW)RLSS UK First Aid Trainer Assessors may choose to integrate either EFAW or FAW as part of the RLSS UK National Pool Lifeguard Qualification. Information on course timing, record keeping and assessment process can be found in the RLSS UK Guidance & Syllabus for First Aid Trainer Assessors.

trainingRecordsThe preparation of training records is compulsory for all Trainer Assessors when running courses. Training records are the means whereby a candidate’s developing competence is monitored and provide the essential evidence as to training that has been delivered.

Trainer Assessors must take account of the fact that, in the event of an investigation into an incident, whilst the qualification itself is important, investigators may need to assess the route to gaining the qualification. Without comprehensive records, this is simply not possible.

Training records must record the following details:• Training plan for new / renewal courses or on-going training• Subject[s] covered at each session• Time taken for each subject/session• Attendance at each session• On-going competence assessment for each participant• Areas for further skill and/or knowledge improvement• A statement to confirm that the candidates have met all of the training criteria and are ready for assessment

The operations manual is available at www.ongoingtandca.org.uk and provides trainer assessors with all the relevant forms and paperwork required to meet the training record requirements. Access to the documents will be through the Centre Coordinator for each Approved Training Centre / Provider.

3PART oNE: INTRodUCTIoN

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer AssessorsIntroductIon

part one

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trainingexemptionsthroughAccreditedPriorLearning(APL)In some circumstances, candidates may be able to show evidence of prior achievement in a particular area of the NPLQ Syllabus. In such circumstances, training times may be able to be reduced in situations where this would not create disruption to a course programme by disadvantaging other candidates; for example, where the number of candidates remaining for a part of the course is too small to make the delivery of effective training possible.

Exemptions may apply to holders of the following awards and qualifications [guided learning time credits are shown in brackets]

• Current RLSS UK National Beach Lifeguard Qualification / National Vocational Beach Lifeguard Qualification [12 hours]

• Current First Aid at Work Certificate or Occupational First Aid Certificate [9 hours]• Current STA NARS [PL] Qualification [9 hours]• Current HABC Pool Lifeguard Qualification [9 hours]

Where candidates wish to claim a training exemption, they MUST provide course trainers with original qualifications [photocopies WILL NOT be accepted] prior to the start of the course. Centre Co-ordinators and/or Trainers, when planning courses, should alert potential candidates to the exemption scheme in course promotional materials.

A maximum of 12 hours accreditation for prior learning may be claimed.

Assessment exemptionsIn some circumstances, candidates may be able to show evidence of prior achievement. In such circumstances, assessment times may be able to be reduced where candidates can demonstrate appropriate competence. In all cases, candidates will be required to produce original insignia for the relevant award or qualification; photocopies WILL NOT be accepted.

First aid at workHolders of a current First Aid at Work Certificate or Occupational First Aid Certificate may be given exemption from the First Aid part of the NPLQ assessment syllabus.

In accordance with the general principles of accrediting prior achievement, candidates will be asked to demonstrate one practical element and answer a related question from the relevant skills to show that they have the underpinning knowledge.

Where a candidate is unable to demonstrate a skill and to show appropriate underpinning knowledge to a satisfactory standard, the exemption will not be allowed and the candidate will be required to complete the full section of the syllabus.

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer AssessorsIntroductIon

part one

4PART oNE: INTRodUCTIoN

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AssessmentProceduresNew candidatesCandidates must have completed a minimum of 36 hours training and be able to provide written evidence of:

• Attendance at all sessions• Having completed all of the skill and knowledge areas and completed exercises in ‘The Lifeguard’ manual• Having undergone continuous assessment of their progress throughout the course• Holding a qualification for which they propose seeking APL

NPLQ - renewal candidatesRenewal candidates may renew their qualification only within the period of validity of their existing qualification as stated on their certificate.

Candidates must meet the following on-going training criteria before being submitted for a renewal assessment:• Provide written or electronic evidence of having completed a minimum 20 hours lifesaving, CPR, first aid

training and competency assessment• Hold a current, full National Pool Lifeguard Qualification • Have access to the most up to date copy of ‘The Lifeguard’• Where lifeguards undertake their activities as part of a club or other voluntary group, the same criteria must

be applied in order to ensure a consistent standard but within the constraints of their reduced responsibilities

AssessmenttimeandArrangementsAssessors must not assess more than four candidates at any one time. It is always difficult to be prescriptive about the time taken to complete an NPLQ assessment. However, in circumstances where there is sufficient equipment and there are an appropriate number of casualties and support team members, a target time, which is contact assessment time, (excluding changing time and breaks) of between 2½ and 3 hours is felt to be realistic for four candidates. Assessors will be required to note the duration of assessments on the Assessment Report Form.

nPLQAssessmenttimeLimit–newCandidateAll elements of the NPLQ must be successfully assessed within a 28 day period (of and including the first day of assessment).

E.g. If, on the 2nd January 2016, a candidate is presented for assessment and is unsuccessful on any Section, the candidate must be reassessed and successfully pass all Sections by the 29th January 2016.

RenewalAssessmenttimeLimitRenewal candidates must pass the assessment prior to the expiry date of their existing National Pool Lifeguard Qualification and this includes any reassessment of any failed sections.

All elements of the NPLQ for renewal candidates must also be successfully assessed within a 28 day period (of and including the first day of assessment)

If a candidate’s qualification expires they must meet the criteria for, and be assessed as, a new candidate. E.g. provide evidence of 36 hours of training in the full syllabus of the NPLQ.

Please note – It is not possible to extend the expiry date of the RLSS UK NPLQ.

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer AssessorsIntroductIon

part one

5PART oNE: INTRodUCTIoN

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AssessmentPerformanceCriteriaWhere particular performance criteria are shown in shaded boxes, candidates MUST meet the specific criteria set out in ‘The Lifeguard’ for the particular skill or area of knowledge. Candidates who do not meet the specific performance criteria as set out in ‘The Lifeguard’ MUST fail the whole of that section of the assessment. When the candidate fails they must be reassessed on the whole of the relevant section or sections they were unsuccessful in.

For example, during the assessment of the sequence of adult Basic Life Support:

Give 30 chest compressions x

Give 2 rescue breaths Continue 30 chest compressions followed by 2 rescue breaths for 2 minutes

or for the first timed swim fitness element of the water rescue practical:

Safe entry, swim and approach

Effective tow

Time from start to end of the tow must not exceed 65 seconds 66 secs secs secs secs

This would mean the candidate would need to be re assessed on the whole section where they were not deemed competent in a specific criteria.

If all candidates are unsuccessful then a report, completed by the assessor, outlining the reasons behind this must be sent to IQL at [email protected] within 5 working days of the assessment.

selectingtheAssessorThe Assessor must be suitably qualified and hold the relevant RLSS UK Trainer Assessor endorsements to be able to complete an NPLQ Assessment (e.g. Pool Extraction Board where appropriate).

The selection of Assessors is important and should be undertaken by the Centre Co-ordinator in conjunction with the course Trainer. Assessors MUST be wholly independent of the training, of the candidates and of the Trainer. The test of independence is whether or not, when asked, an independent person, knowing of any link between the Assessor and the Trainer/candidates might see the possibility of bias.

When choosing an assessor for independently assessed qualifications the ATC/P must ensure that the assessor is:

Independent of the Assessment Venue • Assessors must not assess candidates at a venue where they have delivered training • Assessors must not assess candidates at a venue where they work in any capacity or have worked in the

previous six months

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer AssessorsIntroductIon

part one

6PART oNE: INTRodUCTIoN

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Independent of the Training • For new candidates assessors must have had no involvement with the training of the candidates• For renewal candidates assessors must have not trained the candidate during the validity period of their

current qualification

Independent of the Candidate • Assessors must not work at the same facility as the candidate • Assessors must not be related to the candidate i.e. spouse, partner, step parent, child, brother, sister etc.

Independent of the Trainer • Assessors must not be related to the trainer i.e. spouse, partner, step parent, child, brother, sister etc. • Assessors must not work at the same facility as the trainer

Inevitably, there will be occasions where circumstances may mean that there is a potential conflict of interest. In such situations, Trainers and Centre Co-ordinators are advised to contact IQL UK for further guidance.

Approved Training Providers (ATP) • With reference to independence of assessor governance an ATP is measured as a mobile ATC, therefore the

ATP will be considered as the venue regardless of the location of training/assessment

An Assessor MUST NOT undertake candidate assessment at the same centre on more than three consecutive occasions. Where an Assessor regularly undertakes assessment at a centre, the Centre Co-ordinator MUST make arrangements for a different Assessor to undertake assessments on at least every fourth occasion. An Assessor may not undertake more than two assessments within any 12 hour period or assess more than four candidates at a time.

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer AssessorsIntroductIon

part one

7PART oNE: INTRodUCTIoN

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The qualification assessment is in three sections.

Section 1 The Lifeguard, Swimming Pool and Supervision Section 2 Intervention, Rescue and Emergency Action Plan Section 3 CPR, AED and First Aid

Section 1 assesses the candidate’s generic knowledge and skills in the role of the lifeguard, the law, pool safety operating procedures, swimming pool environments, activities and supervision skills.

Section 2 assesses the candidate’s ability to understand the principles of early intervention, lifeguarding skills, knowledge and application of Emergency Action Plans.

Section 3 assesses the candidates in CPR, AED (optional) and First Aid skills.

There are three elements to each section:

Section 1Element 1 The Lifeguard and the LawElement 2 The Swimming Pool, Hazards and Control MeasuresElement 3 Swimming Pool Supervision

Section 2Element 1 Intervention and RescueElement 2 Rescue of a Casualty with a Suspected Spinal InjuryElement 3 Emergency Action Plan

Section 3Element 1 Cardiopulmonary Resuscitation (CPR)Element 2 Automated External Defibrillation (AED) (optional)Element 3 First Aid

The source material for candidate training for this part of the qualification is the current edition of ‘The Lifeguard’ manual.

It is important to recognise that, whilst the programme is delivered in a number of countries around the world, references to legislation and Codes of Practice relate to UK Law only (‘The Lifeguard’ manual and training resources contain some references to Irish and Scottish law). Trainer Assessors may need to make adjustments to both training and assessment to encompass local legal provisions.

part two

RLSS UK National Pool Lifeguard Qualification® 8th Edition (First Revision)

SyllabuS

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer Assessors

8PART TWo: SyLLAbUS

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seCtion1:theLifeguard,swimmingPoolandsupervision

theoryAssessment1.1 Element 1 - The Lifeguard and the LawDemonstrate an understanding in the principles involved with the role of the lifeguard and the law.

Answer 6 questions with at least one from the following five sections:1. Role of the lifeguard, accountability, pool operators responsibilities and lifeguard responsibilities2. The law, regulations, guidance and maintaining standards3. Teamwork, uniform and equipment, customer care and dealing with the public4. The pool operator, Pool Safety Operating Procedures and relevance to the lifeguard5. Safeguarding, equality and diversity and post-traumatic stress disorder (PTSD)

1.2 Element 2 - The Swimming Pool, Hazards and Control MeasuresAnswer 6 questions with at least one from the following five sections:

1. Types of swimming pools, principles of risk assessment, hazard categories and identification2. Potential risk factors, systems of work and operational systems3. Common pool hazards, equipment, features and relevant control measures by a lifeguard4. People hazards, task hazards and relevant control measures by a lifeguard5. Detailed work instructions, activity hazards and relevant control measures by a lifeguard

1.3 Element 3 - Swimming Pool SupervisionAnswer 6 questions with at least one from the following five sections:

1. Principles of early intervention, critical intervention and non critical interventions2. Lifeguard zones and scanning3. Maintaining concentration, lifeguard numbers, positions and visibility4. Maximum pool user loads, lifeguard rotation and lifeguard duties and responsibilities5. Communication including whistles and hand signals. Details of alarm systems and emergency equipment

seCtion2:intervention,RescueandemergencyActionPlanElement 1 - Intervention and Rescue2.1 Practical rescue - immediate responseDemonstrate a rescue using the principles of reaching, throwing or wading during a simulated incident.A single casualty is located not more than 8 metres from a point of safe landing.

The candidate may use recognised poolside rescue equipment and may call on support from at least one other member of the lifeguard team to assist with the recovery of the casualty. The position of the casualty will be determined by the Assessor. The type of rescue will then be chosen by the candidate and can be either:

• A wading rescue with a torpedo buoy or recognised rescue aidOR

• A poolside rescue using a reaching or throwing aid

Following the rescue the candidate will explain the action taken to demonstrate that they have the required underpinning knowledge.

2.2 Contact rescue - deep waterDemonstrate a contact rescue of a casualty in deep water over a short distance.Enter the water, approach a casualty and demonstrate an effective rescue over a distance of 5 metres to a point of safety.

The Assessor will choose a swim/tow rescue from:• Hip support• Under shoulder support• Under arm support

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer AssessorsSyllabuS

part two

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2.3 Deep water recoveryDemonstrate the rescue and recovery of a casualty who is lying on the bottom of the deepest part of the pool.

Using either a surface dive or other safe method of entry from the poolside, submerge to the deepest part of the pool and recover an RLSS UK approved submersible manikin to the surface on the FIRST ATTEMPT.

Exchange the manikin for a simulated unconscious casualty floating face down in the water. Turn the unconscious casualty onto their back and rescue by an approved tow to a point of support. Then at the discretion of the Assessor the candidate will either:

• Remove the casualty from the water using the assistance of other members of the lifeguard team. Turn the casualty onto their back and assess for breathing of the casualty which will be deemed to be absent/not normalOR

• At the point of support assess the breathing of the casualty which will be deemed to be absent/not normal. Assuming delay in the arrival of assistance give simulated rescue breaths until help arrives. Remove the casualty from the water using the assistance of other members of the lifeguard team. Turn the casualty onto their back, and re-assess the breathing of the casualty which will still be deemed to be absent/not normal

Following one of the above actions:• Give five simulated rescue breaths• Demonstrate the technique for managing a casualty who regurgitates stomach contents• Place the casualty in the recovery position

2.4 Timed swim rescue - conscious casualtyDemonstrate personal fitness through performing the rapid rescue, over a distance, of a conscious casualty who is in deep water.

Alert other members of the lifeguard team to the emergency using a signal or other suitable method of communication. Enter the water safely and swim 20 metres to a conscious, co-operative casualty who is in deep water. Rescue the casualty using a torpedo buoy* or an approved tow over a distance of 20 metres to a point of safety at the edge of the pool or standing in shallow water.

The time limit from the word “GO” at the point of alerting others to the point of touching the pool edge or standing up, secure and in a stable position in shallow water at the end of the swim and tow, is 65 seconds. This time must not be exceeded.

*Where torpedo buoys are available they must be used.

2.5 Timed swim rescue - unconscious casualtyDemonstrate personal fitness through performing the rapid rescue, over a distance, of an unconscious casualty who is in deep water.

Alert other members of the lifeguard team to the emergency using a signal or other suitable method of communication. Enter the water safely and swim 20 metres to a simulated unconscious casualty who is floating face down. Turn the casualty onto their back and rescue the casualty by any approved lifeguard tow over a distance of 10 metres to a point of safety at the edge of the pool or standing in shallow water.

The time limit from the word “GO” at the point of alerting others to the point of touching the pool edge or standing up, secure and in a stable position in shallow water at the end of the swim and tow, is 45 seconds. This time must not be exceeded.

The following element of CPR can be completed directly after the second timed swim:Demonstrate adult CPR with more than one rescuer and pocket mask. The casualty will be deemed to have drowned.

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer AssessorsSyllabuS

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ELEMENT 2 - Rescue of a casualty with a suspected spinal injury2.6 Spinal Cord Injury ManagementThis section may be taken at any time during the assessment as local conditions and staffing levels permit.

Demonstrate the rescue, stabilisation and recovery of a casualty with a suspected spinal cord injury to a casualty who is deemed to be conscious and cooperative.

Assistance with some parts of the stabilisation techniques may be performed by non-lifeguard staff who have received the appropriate training.

2.6.1 Deep water rescueEnter the water and approach a casualty who is face down in the water and who is out of the rescuer’s standing depth or in the deepest part of the pool. The casualty is located not more than 8 metres from a point of entry. The casualty shall simulate a suspected spinal cord injury.

Apply a vice grip, turn the casualty into a face up position and trawl for a distance of 10 metres to a point of firm, secure support within the rescuer’s comfortable standing depth.

NOTE: If there is only shallow water, the candidate will demonstrate a head splint as selected by the Assessor.

2.6.2 Shallow water rescueIf the candidate has not already demonstrated a head splint, it may be selected by the Assessor at this stage. If the head splint has already been assessed the Assessor may ask candidates questions to determine their underpinning knowledge of the management of suspected spinal injuries and the recovery of such casualties.

Demonstrate head splint technique to turn a casualty with a suspected spinal cord injury from a face down to a face up position. With assistance from members of the lifeguard team and from other trained staff, stabilise the casualty.

The casualty need not be recovered onto the poolside if this technique has already been demonstrated.

2.6.3 Stabilisation and casualty recovery from the water using the Rescue Board or Pool Extraction Board (PXB)Rescue BoardOn completion of the initial rescue and with the rescuer standing in shallow water at a comfortable depth, assisted by members of the lifeguard team and other trained staff, stabilise the casualty in shallow water.

Where a rescue board is available at the assessment centre and where staffing levels permit, working as a member of the team, recover the casualty into a safe position on the poolside.

One candidate, selected by the Assessor, will take the role of team leader.

The Assessor has the discretion to ask other candidates to demonstrate the use of the rescue board to recover a suspected spinal casualty onto the poolside.

OR

PXBOn completion of the initial rescue and with the rescuer standing in shallow water at a comfortable depth, assisted by the other member of the lifeguard team stabilise the casualty in shallow water using the PXB.

Where a PXB is available at the assessment centre and working as a member of the team (2 or 3 lifeguards), recover the casualty into a safe position on the poolside.

Each candidate, selected by the Assessor will have to demonstrate either:• Using the PXB from poolside to stabilise and remove a casualty from the water• Working from within the water to stabilise and remove casualty from the water

The Assessor will need to see each candidate perform at least one role, this may require the Assessor to see more than one PXB sequence depending on the number of candidates being assessed and the type of pool (deck level of freeboard).

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer AssessorsSyllabuS

part two

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ORWhere an approved rescue board / PXB is not available, but where the pool configuration permits and staffing levels are appropriate, working as a member of the team, recover the casualty into a safe position on the poolside using a horizontal lift.

At least one candidate, selected by the Assessor, will demonstrate leading the recovery by a horizontal lift. The Assessor has the discretion to ask other candidates to demonstrate the horizontal lift to recover a suspected spinal casualty on to poolside.ORONLY where an approved rescue board / PXB is not available and a horizontal lift cannot be safely demonstrated. The candidate shall, under these circumstances, describe to the Assessor the procedures for a horizontal lift.

Following one of the above actions: On the poolside demonstrate the technique for managing a casualty who is regurgitating stomach contents and has a suspected spinal cord injury.

Element 3 Emergency Action Plan2.7 Demonstrate an understanding in the principles involved with the application of Emergency Action PlanAnswer five questions with at least one question from each section:

1. The role of each person in an emergency action plan and incident management2. Overcrowding, disorderly behaviour and lost or found child3. Lack of water clarity, fire and evacuation procedures and bomb threat. Lighting or power failure and

structural, component or equipment failure and toxic gas or chemical spill4. Serious injury to a member of the public, discovery of a casualty in the water and faecal, blood or vomit

contamination

seCtion3:CPR,AeDandFirstAidElement 1 - Cardiopulmonary Resuscitation (CPR)3.1 Practical applicationsDemonstrate appropriate casualty management and perform emergency resuscitation on a casualty.

3.1.1 Adult CPR and casualty managementDemonstrate competence in the management of an unconscious casualty and in the application of adult CPR. The casualty will be deemed to have suffered a sudden collapse and the team has been alerted to the development of an emergency / EAP implemented.

On an approved manikin, demonstrate effective CPR for a period of approximately 2 minutes.

For the purposes of the test, the manikin will represent a casualty who is unconscious and not breathing normally.

3.1.2 Adult CPR with more than one rescuer and pocket maskDemonstrate competence in adult CPR combined with the use of a Pocket Mask, on an approved adult manikin. The casualty will be deemed to have drowned and the team has been alerted to the development of an emergency / EAP implemented.

Commencing with an adult manikin in a face up position, demonstrate effective CPR with more than one rescuer.

For the purposes of the test, the manikin will represent a casualty who is unconscious and not breathing normally. Each candidate will demonstrate rescue breathing with a Pocket Mask and demonstrate chest compressions.

3.1.3 Child or infant CPRDemonstrate competence in the application of cardiopulmonary resuscitation on a child OR infant manikin. The team has been alerted to the development of an emergency / EAP implemented.

Each candidate will demonstrate either:• Using an approved child manikin, demonstrate for a period of approximately 2 minutes the technique for CPR

OR• Using an approved infant manikin demonstrate for a period of approximately 2 minutes the technique for CPR

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3.1.4 Adult CPR on a casualty with a suspected upper spinal cord injuryDemonstrate the technique for obtaining a clear airway and effective rescue breaths and chest compressions with team support for a period of approximately 2 minutes on an approved adult manikin. The casualty will be deemed to have sustained an upper spinal cord injury and the team has been alerted to the development of an emergency / EAP implemented.

3.2 CPR theoryDemonstrate knowledge and understanding of a range of conditions associated with casualties who are not breathing normally.

Answer six questions with at least one from each section:1. Principles of resuscitation, agonal gasps, when to stop CPR and airway management2. Drowning, choking3. Principles of airway management on a casualty with a suspected spinal cord injury4. The use of a Pocket Mask or other barrier during rescue breathing

Element 2 - Automated External Defibrillation (AED) (optional) 3.3 Adult CPR and use of an AED on an adult casualtyDemonstrate competence in the use of an AED with trained support, on an approved adult manikin. The casualty will be deemed to have suffered a sudden collapse.

Element 3 - First Aid3.4 First aid practicalDemonstrate the emergency management of a casualty who has sustained an injury.

Each candidate will demonstrate the following as selected by the Assessor:

The full secondary survey of a conscious casualty and then either:a) The management of wounds and bleeding by treating one of the following:

• Wound to an upper or lower limb• The application of either an arm or elevation sling at the discretion of the Assessor• Management of a nosebleed

ORb) The management and stabilisation of dislocations and fractures by treating one of the following:

• Dislocated shoulder• Fractured upper limb• Fractured lower limb• Head injury

At the conclusion of this test, the candidate will be expected to explain their actions to the Assessor to ensure that the candidate has sufficient underpinning knowledge of the subject.

3.5 First aid theoryDemonstrate knowledge and an understanding of a range of conditions associated with casualties who have sustained an injury or have become ill.

Answer six questions with one question from each section:1. Priorities of first aid, first aid supplies and training, hygiene, needles and sharps2. Heart attack, shock, asthma, anaphylactic shock and hyperventilation3. Bleeding, burns and scalds, fractures and dislocation4. Sprains and strains, cramp and head injuries5. Eye injuries, dental injuries, fainting and stroke6. Poisoning, bites and stings, diabetes, seizures, heat and cold injuries

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part three

RLSS UK National Pool Lifeguard Qualification® 8th Edition (First Revision)

aSSeSSment GuIdanceTo be read in conjunction with the assessment matrix

introductionThe tests listed in the NPLQ are generic and Assessors must be satisfied the candidate would be competent in applying the core skills in any swimming pool. Before starting the assessment the Assessor MUST review the course training records to confirm that the relevant number of training hours have been completed and each candidate’s competence has been internally assessed. The Assessor should view the training records with the sampling aspects of the assessment in mind and annotate their assessment matrix with the required skills and knowledge elements tested for each candidate.

It is important to remember that the assessors role is to assess the candidates and not teach during the assessment.

Theory questionsFor all theory elements of the assessment the questions MUST be taken from the RLSS UK NPLQ question bank.

section1-theLifeguard,swimmingPoolandsupervisionTheory assessmentElement 1 The Lifeguard and the lawElement 2 The Swimming Pool, Hazards and Control MeasuresElement 3 Swimming Pool Supervision

Demonstrate an understanding in the principles involved with the role of the lifeguard and the law.

• New Candidates The Assessor will ask the stated number of questions to determine the candidate’s underpinning knowledge

of each of the subject areas.

• Renewal Candidates - hold a current National Pool Lifeguard Qualification Where candidates are renewing their qualification, they must demonstrate that they have an acceptable level

of underpinning knowledge. Assessors must be satisfied that the candidate’s knowledge is appropriate and one or two questions asked on each subject area will be considered appropriate.

Asking questionsFor both new and renewal candidates, Assessors MUST record the relevant question bank reference number that they have used on to the assessment matrix. The questions that the Assessor asks can only be taken from the RLSS UK NPLQ question bank(s). The Assessor must record questions asked of each candidate by referencing them as per the example below. Supplementary questions may be asked only if necessary to confirm the candidate’s underpinning knowledge.

Section 1 – Element 1 Candidate Candidate Candidate CandidateThe Lifeguard and the Law

The candidate must demonstrate an understanding in the principles involved with the role of the lifeguard and the law by satisfactorily answering 6 questions taken from the RLSS UK NPLQ question bank with at least one from each of following five sections

Role of the lifeguard, accountability, 1a 1b 1c 1dpool operators responsibilities and lifeguard responsibilities

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section2-element1interventionandRescueWater rescue skillsThe candidate shall be dressed in poolside uniform throughout the water rescue skills section and have a whistle. Minimum poolside uniform is considered to be T-shirt and shorts (no trousers or tracksuit bottoms). The Assessor should agree the method which candidates will use to indicate raising the alarm or communicating with team members with the Trainer prior to the commencement of the water rescue skills assessment.

2.1 Practical rescue - immediate responseCandidates will be required to demonstrate a rescue during a simulated incident using reaching, throwing or wading rescue skills.

The Assessor will brief all casualties thoroughly ensuring they are co-operative and able to understand instructions given by the candidate. The ‘simulated incident’ must be a simple pool emergency. Where torpedo buoys are available they must be accessible to the candidates for this section.

The candidate will determine the type of rescue they should demonstrate as a result of the positioning and actions of the casualty. The candidate will explain their actions at the conclusion of the rescue.

2.2 Contact rescue - deep waterCandidates will demonstrate a hip support tow OR under-shoulder support tow OR under-arm support tow in deep water over a distance of 5 metres.

The casualty will be in deep water and co-operative throughout the rescue. The rescue will finish with the casualty supported and secured at the side of the pool.

Assessors should not allocate the same support tow to all candidates. The return tow need not be to the point of entry.

2.3 Deep water recoveryA submersible manikin will be placed on the floor at the deepest part of the pool. The candidate will be expected to recover the manikin following a safe entry either directly from the poolside or from the surface of the water.

Relevant safety warnings covering diving to depths and manual handling MUST be given before beginning this test and the manikin must be retrieved on the first attempt.

Where candidates fail to recover the manikin on the first attempt, they shall fail the whole of Section 2 of the assessment.

The manikin MUST be retrieved from the deepest part of the pool where the assessment is being conducted. If there is a separate diving pit the candidate may undertake the depth assessment in either the diving pit (subject to appropriate training provision) or main pool.

The relevant depth endorsement will be recorded on each candidate’s assessment form. Trainers should ensure candidates are aware of appropriate employment aspects of working in pools of a different depth.

The manikin will be brought to the surface and exchanged for a live casualty who will have been briefed to be in a face down position. (Simulated casualties may lift their head to breathe whilst awaiting recovery).

The casualty will be turned into a supine position, towed to the poolside or to a point standing in shallow water in a beach area. At this point in the assessment the candidate will be instructed to either:

• Remove the casualty from the water onto the poolside using the assistance of other members of the lifeguard teamOR

• Assuming delay in arrival of assistance assess the casualty for breathing, which will be deemed to be absent/not normal, whilst still in the water. The candidate will then give simulated rescue breaths and then go on to remove the casualty from the water using assistance upon arrival

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Single person lifts are NOT permitted.

Prior to the start of this element of the assessment, the Assessor must ensure there are sufficient team members immediately available to assist in landing the simulated unconscious casualty.

Following removal of the casualty onto the poolside, all candidates will be required to complete the casualty management procedures set out in the remainder of the test. Assessors should give their instructions in stages, to ensure that each candidate can concentrate on the skill required and that the test does not become one of memory.

2.4 Timed swim rescue - conscious casualty(Fitness Skills)This is a test solely of physical fitness and the ability to respond to an in-water emergency quickly. The casualty is co-operative, uninjured and will face away from the candidate, if so instructed. Under no circumstances must casualties kick their legs or scull to provide propulsion irrespective of any instructions given by the candidate.

Any tow listed in the current edition of ‘The Lifeguard’ may be used. Torpedo buoys must be used if available at the assessment centre.

The time starts with the candidate ready on the poolside and will finish when the candidate touches the wall at the end of the tow, or stands in shallow water. Entry into the water MUST be of a safe nature and in accordance with the pool rules in operation at the assessment venue. Diving and straddle entries into shallow water ARE NOT PERMITTED.

The rescue finishes with the casualty held in a support position. Candidates will be expected to have alerted other members of the team to the need for an in-water rescue, prior to entering the water.

2.5 Timed swim rescue - unconscious casualty(Fitness Skills)The test should immediately follow the timed swim rescue for a conscious casualty. The only rest period allowed is the time required to brief the candidates and casualties.

This is a test of physical fitness to respond quickly to an in-water emergency using the correct technical skills, for a non-breathing casualty who is floating face down in the water.

The time starts with the candidate ready on the poolside and finishes with the candidate touching the wall at the end of the tow, or standing in shallow water.

Entry MUST be of a safe nature and in accordance with the pool rules in operation at the assessment venue. Diving and Straddle entries into shallow water ARE NOT PERMITTED. Candidates will be expected to have alerted other members of the team to the need for an in-water rescue prior to entering the water.

NOTE: Candidates who are unable to complete either or both of the timed tests within the time stated MUST FAIL the whole of Section 2 of the assessment.

2.6 Spinal Cord Injury ManagementNOTE: SCIM elements of the candidate assessment may be taken out of sequence to account for the availability of facilities, equipment and personnel.

2.6.1 Deep water rescueThe Assessor shall position the casualty at a point in deep water and in a position where a spinal cord injury is likely to have occurred. The casualty will be face down. The Assessor MUST provide a thorough briefing ensuring the casualty will be face down as the candidate approaches and applies the vice grip.

Candidates MUST demonstrate effective communication, a safe entry and approach consistent with the need for urgency, an effective vice grip, righting of the casualty and an effective trawl over a distance of 10 metres maintaining the vice grip throughout to a point in comfortable standing depth.

The candidate will direct other members of the team to provide additional support to the casualty in accordance with the techniques set out in ‘The Lifeguard’. This skill may NOT be repeated unless other pool users or the casualty have compromised the candidate’s ability to demonstrate the skill.

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Assessors may direct candidates to demonstrate a head splint if the pool has only shallow water. This does not exempt candidates from the shallow water spinal rescue.

Key points during assessmentAssessors should look for urgency of response, communication with other team members, care of the casualty throughout the rescue, minimum movement of the casualty throughout the rescue and effective teamwork. It is essential that current protocols for rescue technique are adhered to as taken from the RLSS UK publication ‘The Lifeguard’. Assessors should ensure that the casualty is fully briefed and prepared before this test. Assessors MUST ensure all practices are safe.

Where a rescue board/PXB is NOT available and there are suitable number of candidates a horizontal lift should be performed:

The candidate MUST be seen to organise the position of each of the team members but need not be in a position to give the final instructions.

The Assessor must be satisfied that the candidate is competent to give initial instructions and to undertake the lifting tasks, demonstrating controlled lift and exchange of control on the head. The Assessor may ask additional questions after this test to determine underpinning knowledge. The Assessor MUST brief the casualty thoroughly before this test.

Where a rescue board / PXB is NOT available, candidate levels do not permit or where the pool profile would prohibit a horizontal lift candidates must not demonstrate a horizontal lift.

The candidate will direct other members of the team to assist in the support of the casualty in shallow water, adjacent to the nearest appropriate point of exit from the water. The candidate will explain the role of the lifeguards in the rescue and how to perform a horizontal lift.

The candidate must be able to demonstrate the appropriate technique and show knowledge of the theory and practice associated with the action for regurgitation of stomach contents on a casualty with a suspected spinal cord injury. The assessor may ask candidates to undertake the practical aspects with a casualty secured on the rescue board or lying on the poolside, BUT NOT WITH THE CASUALTY IN THE WATER.

2.6.2 Shallow water rescueCandidates are expected to demonstrate a head splint technique. The head splint should be performed commencing with the casualty face down in the water. All casualties MUST have been fully briefed.

Team members should be expected to stabilise the casualty. Assessors should look for effective pre-rescue communications to indicate that the candidate is able to give clear instructions to those expected to assist.

If water depth does not permit, the Assessor will ask questions to determine underpinning knowledge of spinal injuries.

Candidates demonstrating the head splint technique will be expected to use the skill for turning a casualty into a supine position and providing appropriate stability in shallow water.

2.6.3 Stabilisation and casualty recovery from the waterThis section may follow the deep water spinal rescue or shallow water spinal rescue depending on pool availability and may take one of following forms:

Rescue BoardThe Assessor will direct at least one candidate to undertake the removal of a suspected spinal casualty by the method appropriate for the pool following reference to the training records. The Assessor has the absolute discretion to ask other candidates to undertake the same skill depending on the review of the candidate training records and the performance of other candidates.

The candidate will direct other members of the team to assist in the support of the casualty in shallow water. Using a rescue board, secure and recover the casualty onto the poolside.

The candidate will explain the role of the lifeguards in the rescue and any subsequent recovery on the arrival of the emergency services to the Assessor.

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Pool Extraction Board (PXB)This element of the assessment MUST be completed in the shallow end (standing depth) of the pool. Where the pool has a freeboard this MUST not be greater than 30cm above the water surface.

The Trainer Assessor will direct each candidate to either:• Use the PXB from poolside to stabilise and remove a casualty from the water• Working from within the pool to stabilise and remove the casualty from the water

The candidate will work with the lifeguard team (two in deck level pools or three in a pool with a freeboard) to assist in the support of the casualty in shallow water. Using a Pool Extraction Board (PXB), secure and recover the casualty onto the poolside.

The lift out part of the competency assessment MUST only be performed in shallow water (standing depth) when the Trainer Assessor can confirm the casualty is central and stable on the PXB.

Where candidates have been trained on the Rescue Board and PXB the candidates can be assessed on both the Rescue Board and PXB.

section2-element3emergencyActionPlan2.7 Demonstrate an understanding in the principles involved with the application of Emergency Action Plans

Asking questionsFor both new and renewal candidates the questions that the Assessor asks can only be taken from the RLSS UK NPLQ question bank(s) with the relevant reference recorded on the assessment matrix. The Assessor must record questions asked of each candidate by referencing them as previously shown. Supplementary questions maybe asked only if necessary to confirm candidate’s knowledge.

Note: Section 2 element 3 questions can be asked after the completion of questions for Section 1 – elements 1, 2 and 3.

section3-element1CardiopulmonaryResuscitation(CPR)The tests in Section 3 may be completed in any order as determined by the Assessor to take account of the availability of manikins and other equipment.

Emergency resuscitation techniquesThe Assessor must give a clear, thorough briefing of the casualty for all test sections involving a live casualty. The Assessor should ensure that the casualty understands the actions expected of the candidate and is prepared to act as a casualty for these techniques.

3.1 Practical applicationsThe demonstration of CPR must be carried out using approved manikins.

Assessors should ensure candidates are familiar with the manikins and that manikin cleansing wipes are in accordance with RLSS UK Policy Statements. The Assessor must ensure adequate floor space in order for candidates to demonstrate skills to the best of their ability. Assessors must be able to position themselves in order to clearly observe all candidates performing demonstrations simultaneously or on a staggered basis.

3.1.1 Demonstration of adult CPRThe assessment matrix sets out the competencies approved by the Resuscitation Council [UK] for this technique. Assessors should not request additional skills to be demonstrated over and above those in ‘The Lifeguard’ and included in the matrix.

3.1.2 Demonstration of adult CPR with more than one rescuer and pocket maskAssessors should ensure that only pocket mask-style barrier devices are used as these have been shown to provide a combination of effective barrier to infection with good airflow.

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The candidate giving rescue breaths via the pocket mask and demonstrating chest compressions must be kneeling by the side of the manikin. The assessor should look for appropriate communication between the candidates and minimal interruption in CPR during change over.

The casualty will be deemed to have been rescued from an aquatic environment and deemed to have been a drowning casualty.

This can be completed directly after the second timed swim in Section 2.

The assessor will direct the second lifeguard to take over CPR when the first lifeguard has completed two cycles of CPR.

3.1.3 Demonstration of child or infant CPRAll candidates must be assessed demonstrating CPR on either a child or infant manikin.

3.1.4 Demonstration of adult CPR with a suspected upper spinal cord injuryAll candidates must be assessed demonstrating CPR on an adult manikin with a suspected upper spinal cord injury.

Assessors must ensure, through asking questions at the conclusion of these tests, that they are satisfied that candidates understand and can explain the techniques.

The casualty will have deemed to have an upper spinal cord injury who has been recovered from the water using a horizontal lift. A second lifeguard is providing manual in-line stabilisation of the head. Appropriate team work and communication should be demonstrated.

3.2 CPR theory• New Candidates

The Assessor will ask the stated number of questions to determine the candidate’s underpinning knowledge of each of the subject areas. The questions must cover the areas listed although Assessors should ask no more than the number stated in the syllabus.

Assessors will need to ensure that candidates are able to demonstrate a sound understanding of the subject material. Subject matter shall only be taken from the RLSS UK publication ‘The Lifeguard’.

• Renewal CandidatesWhere candidates are renewing their qualification, they must demonstrate that they have an acceptable level of underpinning knowledge. Assessors need not ask the candidate as many questions as would be the case for new candidates but must be satisfied that the candidate’s knowledge is appropriate.

Questions asked should be recorded as detailed for section 1 of the assessment.

For both new and renewal candidates the questions that the Assessor asks can only be taken from the RLSS UK NPLQ question bank(s) with the relevant reference recorded on the assessment matrix. The Assessor must record questions asked of each candidate by referencing them as previously shown. Supplementary questions maybe asked only if necessary to confirm candidate’s knowledge.

section3–element2AutomatedexternalDefibrillation(AeD)On an approved manikin and using a trainer AED, demonstrate effective CPR and the use of the AED for one full sequence finishing after action has been taken on the second prompt.

The lifeguard will arrive with the AED with a lifeguard already performing CPR. Good communication and teamwork to be demonstrated throughout.

This element is trainer assessed. If competence is demonstrated the trainer can sign the candidate assessment form as a pass, however AED will ONLY be awarded if the candidate is successful in the full NPLQ assessment completed by the independent assessor.

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The AED optional element can be integrated into the RLSS UK NPLQ course. The AED element can be delivered in no less than 1.5 hours in addition to the 36 hours required for the NPLQ. It is recommended that three AED trainer units are available for 12 candidates (ratio 1:4). Where there are less trainer AED units available more training time may be required.

Trainers must have completed the RLSS UK NPLQ AED trainer assessor course to be able to deliver the optional AED element.

section3–element3FirstAid3.4 First aid practicalThe Assessor must be satisfied that the candidate is able to demonstrate technical competence to manage the injuries listed in accordance with the techniques listed in ‘The Lifeguard’ manual.

The Assessor will direct each candidate to demonstrate one of the skills listed below after referring to the training records. The Assessor should ensure that a full range of skills are demonstrated within the group.

The Assessor should ensure that the casualty understands the actions expected of the candidate and is prepared to act as a casualty for all these techniques.

• Casualty examinationTrainer Assessors are reminded of the implications of conducting full ‘casualty’ physical examination and to exercise sensitivity among candidates. The Assessor should confirm with the casualties that they are fully conversant with the techniques that the candidates will be demonstrating.

• Manage wounds and bleedingOnly selected injuries should be chosen from those listed in the syllabus and the Assessor will supplement the practical demonstration with a range of questions to confirm that the candidate has the required underpinning knowledge. The Assessor MUST ensure a thorough briefing of casualties for wounds and fractures and MUST ensure that all equipment is available.

• Manage and stabilise fracturesOnly selected injuries should be chosen from those listed in the syllabus and the Assessor will supplement the practical demonstration with a range of questions to confirm that the candidate has the required underpinning knowledge. The Assessor MUST ensure a thorough briefing of casualties for wounds and fractures and MUST ensure that all equipment is available.

3.5 First aid theory• New Candidates

The Assessor will ask the stated number of questions to determine the candidate’s underpinning knowledge of each of the subject areas. The questions must cover the areas listed although Assessors should ask no more than the stated number in the syllabus.

Assessors will need to ensure that candidates are able to demonstrate a sound understanding of the subject material. Subject matter shall only be taken from the RLSS UK publication ‘The Lifeguard’.

• Renewal CandidatesWhere candidates are renewing their qualification, they must demonstrate that they have an acceptable level of underpinning knowledge. Assessors need not ask the candidate as many questions as would be the case for new candidates but must ask at least three questions and be satisfied that the candidate’s knowledge is appropriate.

For both new and renewal candidates the questions that the Assessor asks can only be taken from the RLSS UK NPLQ question bank(s) with the relevant reference recorded on the assessment matrix. The Assessor must record questions asked of each candidate by referencing them as previously shown. Supplementary questions maybe asked only if necessary to confirm candidate’s knowledge.

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Assessor Name: ___________________________________________________________ RLSS UK TA No: ________________________________________

Assessment date: _____________________________ Approved Training Centre: ________________________________________________________

Time assessment started: ___________________________________ Time assessment finished: _____________________________________

Question Bank used: No. ____________________________________

Candidate Candidate Candidate Candidate

1.1 The candidate must demonstrate an understanding in the principles involved with the role of the lifeguard and the law by satisfactorily answering 6 questions taken from the RLSS UK NPLQ question bank with at least one from each of following five sections.

Role of the lifeguard, accountability, pool operators and lifeguard responsibilities

The law, regulations, guidance and maintaining standards

Teamwork, uniform and equipment, customer care & dealing with the public

The pool operator, PSOP and relevance to the lifeguard

Safeguarding, equality and diversity and post-traumatic stress disorder

1.2 The candidate must demonstrate an understanding in the principles of swimming pool hazards and controls by satisfactorily answering 6 questions taken from the RLSS UK NPLQ question bank with at least one from each of following five sections.

Types of swimming pools, principles of risk assessment, hazard categories and identification

Potential risk factors, systems of work and operational systems

Pool hazards, equipment, features and relevant control measures by lifeguards

People hazards, task hazards and relevant control measures by lifeguards

Detailed work instructions, activity hazards and relevant control measures by lifeguards

part four

RLSS UK National Pool Lifeguard Qualification® 8th Edition (First Revision)

candIdate aSSeSSment matrIceS

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Candidate Candidate Candidate Candidate

1.3 The candidate must demonstrate an understanding in the principles involved in lifeguard intervention and communication by satisfactorily answering 6 questions taken from the RLSS UK NPLQ question bank with at least one from each of following five sections.

Principles of early intervention, critical and non-critical interventions

Lifeguard zones and scanning

Maintaining concentration, lifeguard numbers, positions and visibility

Maximum pool user loads, lifeguard rotation and lifeguard duties and responsibilities

Communication including whistles, hand signals, alarm systems & emergency equipment

Results for Section 1-Elements 1, 2 and 3

Pass / Fail Pass / Fail Pass / Fail Pass / Fail

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Section 2 – Element 1 Intervention and Rescue

Candidate Candidate Candidate Candidate

Alert the lifeguard team

Appropriate choice of rescue aid

Safe entry

Effective rescue

Casualty recovered to poolside and appropriate aftercare given

2.2 Contact Rescue – deep water. Rescue over a distance of five metres to a point of safety. The assessor will choose a tow from Hip / Shoulder / Arm support.

Alert the lifeguard team

Safe entry and approach

Effective support and tow

Casualty secure at poolside

Reach / Throw / Wade Reach / Throw / Wade Reach / Throw / Wade Reach / Throw / Wade

Hip / Shoulder / Arm Hip / Shoulder / Arm Hip / Shoulder / Arm Hip / Shoulder / Arm

2.3 Deep water recovery. Demonstrate the recovery of a casualty who is lying on the bottom of the deepest part of the pool. Candidates MUST be successful on the first attempt. At the point of support select option: remove the casualty from the water straight away OR demonstrate supported rescue breathing in the water until assistance arrives and then remove from the water. Issue candidate warning - You should be aware that there may be a risk of damage to your hearing by diving to depths greater than 1.5 metres. All dives are undertaken at your own risk.

Practical rescue – immediate response.

2.1 Reach, throw or wade at the discretion of the candidate. Casualty no more than 8 metres away. The lifeguard team can be used to assist with the recovery. Following the rescue the candidate will explain the action taken.

Alert the lifeguard team, safe entry and approach

Turn live casualty

Safe and effective tow to point of support

Recover manikin on first attempt

Assessor Name: ___________________________________________________________ RLSS UK TA No: ________________________________________

Assessment date: _____________________________ Approved Training Centre: ________________________________________________________

Question Bank used: No. ____________________________________

Tick if details above are same as top sheet:

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Either - Remove the casualty from the water with assistance

Safe assisted lift

Or - Assume delay in arrival of assistance

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Section 2 – Element 1 Intervention and Rescue

Candidate Candidate Candidate Candidate

Turn casualty into face up position on poolside.

Practical rescue – immediate response. (continued)

Safe and effective turning of casualty into the face up position

At point of support assess for breathing – absent / not normal, give simulated rescue breaths until help arrives

Assess for breathing – unresponsive and not breathing normally, give 5 simulated rescue breaths.

Assess for breathing - unresponsive and not breathing normally

Ensure an ambulance is called and ask for an AED (if available)

Give 5 rescue breaths

Manage a casualty who is regurgitating stomach contents.

Effective management of a regurgitating casualty

Safe assisted lift

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Safe and effective recovery position

Alert the lifeguard team

Safe entry, swim and approach

Effective tow

Time from start to end of the tow – must not exceed 65 seconds

2.5 Timed swim rescue – unconscious casualty. 20 metres swim, 10 metres tow, casualty in deep water. No more than 45 seconds from GO to touch or secure standing position at the end of the tow.

Alert the lifeguard team

Safe entry, swim and approach

Safe roll of casualty and effective tow

Casualty shows clear signs of waking up, moving, opening eyes AND breathing normally. Place casualty into the recovery position.

2.4 Timed swim rescue – conscious casualty. 20 metres swim, 20 metres tow, casualty in deep water. Torpedo buoy must be used where available. No more than 65 seconds from GO to touch or secure standing position at the end of the tow.

secs secs secs secs

Time from start to end of the tow – must not exceed 45 seconds secs secs secs secs

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Section 2 – Element 2Rescue of a Casualty with a Suspected Spinal Injury (conscious and cooperative)

Candidate Candidate Candidate Candidate

Alert the lifeguard team

Slide in entry and careful approach

Effective roll

Maintenance of grip during trawl

2.6.1 SCIM – Deep water rescue. Casualty no more than 8 metres out, vice grip, roll and trawl 10 metres to support standing in shallow water. If only shallow water is available then head splint.

Placement

Arms out - feet - back - shoulder

Chest

Complete strapping

Head

Safe lift onto poolside

Communication

Slide in entry and careful approach

Effective roll

2.6.2 Shallow water rescue. The candidate will demonstrate an effective head splint as dictated by the depth of water.

2.6.3 Stabilisation and casualty recovery from the water. At least one candidate will demonstrate the board OR horizontal lift OR stabilisation as appropriate to pool.

Communication

Release grip

If Rescue Board available

Head / Hips / Feet

If Pool Extraction Board available (shallow water only)

Preparation of board, including securing at pool edge

Communication

Position of casualty on board

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Vice grip removed and head secure

Green and Blue straps

Head blocks and strap

Complete strapping

Safe lift onto poolside (lift MUST only be completed if casualty is central and stable on PXB)

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Description of horizontal lift

Keeping alignment of head and controlled roll

And action for regurgitation (on land) on or off the rescue board / PXB

Section 2 – Element 3 Emergency Action Plan

Candidate Candidate Candidate Candidate

The role of each person in an EAP and incident management

Overcrowding, disorderly behaviour and lost or found child

Lack of water clarity, fire and evacuation procedures, bomb threat. Lighting or power or structural failure, component or equipment failure, toxic gas or chemical spill

Serious injury, discovery of a casualty in the water and faecal, blood or vomit contamination

2.7 Demonstrate an understanding of common actions a lifeguard would take in the following emergencies. Answer 5 questions taken from the RLSS UK NPLQ question bank with at least one from each section.

Results for Section 2 -Elements 1, 2 and 3

Pass / Fail Pass / Fail Pass / Fail Pass / Fail

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Or Horizontal lift

Communication

Remove hands feet – back - shoulder

Safe and effective lift

Or Maintain stable position

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Section 3 - Element 1 Cardiopulmonary Resuscitation (CPR)

Candidate Candidate Candidate Candidate

Check for danger and check for response

Assess for breathing – unresponsive and not breathing normally

Give 30 chest compressions

Give 2 rescue breaths

3.1.1 Demonstrate adult CPR. The casualty will be deemed to have suffered a sudden collapse and the team has been alerted to the development of an emergency / EAP implemented.

Ensure an ambualance is called and ask for an AED (if available)

3.1.2 Demonstrate adult CPR with more than one rescuer and pocket mask. The team has been alerted to the development of an emergency / EAP implemented. The casualty will be deemed to have drowned. This section can be completed directly after the second timed swim – unconscious casualty.

Check for danger and check for response

Assess for breathing – unresponsive and not breathing normally

Ensure an ambualance is called and ask for an AED (if available)

Place pocket mask on face and give 5 rescue breaths

Give 30 chest compressions

Give 2 rescue breaths

Continue 30 chest compressions followed by 2 rescue breaths

Effective communication between lifeguards

Second rescuer takes over with minimum interruption of CPR

Continue 30 chest compressions followed by 2 rescue breaths for 2 minutes

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Assessor Name: ___________________________________________________________ RLSS UK TA No: ________________________________________

Assessment date: _____________________________ Approved Training Centre: ________________________________________________________

Question Bank used: No. ____________________________________

Tick if details above are same as top sheet:

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Section 3 - Element 1 Cardiopulmonary Resuscitation (CPR)

Candidate Candidate Candidate Candidate

Check for danger and check for response

Assess for breathing – unresponsive and not breathing normally

Ensure an ambualance is called and ask for an AED (if available)

3.1.4 Demonstrate CPR on an adult casualty (manikin) deemed to have a suspected upper spinal cord injury who has been recovered from the water using a horizontal lift. The team has been alerted to the development of an emergency / EAP implemented.

Give 5 rescue breaths

Give 30 chest compressions

Give 2 rescue breaths

Continue 30 chest compressions followed by 2 rescue breaths for 2 minutes

Child / infant Child / infant Child / infant Child / infant

3.1.3 Demonstrate child or infant CPR. The team has been alerted to the development of an emergency / EAP implemented.

Second rescuer stabilises the head

Check for danger and check for response

Ensure an ambualance is called and ask for an AED (if available)

Give 5 rescue breaths(Attempt to use chin lift alone. If this is unsuccessful, add head tilt, but only the minimum needed to obtain an airway)

Give 30 chest compressions

Give 2 rescue breaths

Continue 30 chest compressions followed by 2 rescue breaths for 2 minutes

Assess for breathing – unresponsive and not breathing normally

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Principles of resuscitation, agonal gasps, when to stop CPR and airway management

Drowning and choking

Principles of airway management on a casualty with a suspected spinal cord injury

The use of a Pocket Mask during rescue breathing

3.2 Demonstrate knowledge and understanding of a range of conditions associated with casualties whoare not breathing normally. Answer six questions taken from the RLSS UK NPLQ question bank with at least one from each section:

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Section 3 - Element 3 First Aid

Candidate Candidate Candidate Candidate

The full secondary survey of a conscious casualty

Manage wounds and bleeding – treat one from:

Wound to the upper / lower limb

Application of arm / elevation sling

Management of a nose bleed

3.4 Demonstrate the emergency management of an injured casualty.

3.5 Demonstrate knowledge and an understanding of a range of conditions associated with casualties who have sustained an injury or have become ill.Answer six questions taken from the RLSS UK NPLQ question bank with one question from each of the following six sections:

Priorities of first aid, first aid supplies and training, hygiene, needles and sharps

Sprains and strains, cramp and head injuries

Eye injuries, dental injuries, fainting and stroke

Poisoning, bites and stings, diabetes, seizures, heat and cold injuries

Heart attack, shock, asthma, anaphylactic shock and hyperventilation

Bleeding, burns and scalds, fractures and dislocation

Either ( 3as appropriate)

State type State type State type State type

Or ( 3as appropriate)

Management of dislocations or fractures – treat one from:

Dislocated shoulder

Fractured upper limb

Fractured lower limb

Head injury

State type State type State type State type

The Assessor may ask general questions to determine that each candidate has appropriate underpinning knowledge relating to the treatment given

Results for Section 3 -Elements 1, 2 and 3

Pass / Fail Pass / Fail Pass / Fail Pass / Fail

Overall assessment results Pass / Fail Pass / Fail Pass / Fail Pass / Fail

Assessments finish time

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29PART FoUR: CANdIdATE ASSESSmENT mATRICES

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Section 3 - Element 2 Automated External Defibrillation (AED)

Candidate Candidate Candidate Candidate

Check for danger and check for response

Assess for breathing – unresponsive and not breathing normally

Give 30 chest compressions

Give 2 rescue breaths

Demonstrate adult CPR. The casualty will be deemed to have suffered a sudden collapse. The team has been alerted to the development of an emergency / EAP implemented.

Ensure an ambualance is called and ask for an AED (if available)

Trained person or lifeguard arrives with AED and switches it on

Trained person or lifeguard ensures nobody touches the casualty during rhythm analysis

Demonstrates rapid and safe delivery of a shock (including visual sweep and verbal instruction to stand clear)

Follow and apply AED instructions

Attaching pads in acceptable position

Minimal interruption to chest compressions

Trainer/Assessor Name: ___________________________________________________RLSS UK TA No: ________________________________________

Assessment date: ______________________________ Approved Training Centre: ________________________________________________________

Continue 30 chest compressions followed by 2 rescue breaths

Automated External Defibrillation (AED) Pass / Fail Pass / Fail Pass / Fail Pass / Fail

Trainer Assessor Signature

This element is trainer assessed. If competence is demonstrated the trainer assessor can sign the candidate assessment form as a pass, however AED will ONLY be awarded if the candidate is successful in the full NPLQ assessment completed by the independent assessor.

Trainers must have completed the RLSS UK AED trainer assessor course to be able to deliver the optional AED element of the NPLQ.

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30PART FoUR: CANdIdATE ASSESSmENT mATRICES

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introductionThe content of this record is designed to reflect the structure of the candidate manual ‘The Lifeguard’. Course Trainers MUST complete a copy of this for each candidate and enter individual candidate progress on to an appropriate record system for all aspects of the training course.

Course trainers MUST ensure that all aspects of the syllabus of skills and knowledge have been completed in accordance with the guided learning hours for each part of the syllabus and that they have signed the candidate personal record.

Minimum guided learning hours for each section are:

• The Lifeguard , Swimming Pool and Supervision 12 • Intervention, Rescue and Emergency Action Plan 10 • Cardiopulmonary Resuscitation, AED and First Aid 13 • Consolidation and revision at end of course 1

Course total 36*

Optional AED (optional) 1½

Combined total 37½ * An ATC/P can choose to replace the Rescue Board with the PXB with the course total remaining the same (36 hours) or both the Rescue Board and PXB can be delivered increasing the course total by an additional 2 hours (38 hours in total).

Guided learning times have been structured to allow for a minimum 1 hour period of consolidation and revision at the conclusion of the course.

At the conclusion of each training session, candidate performance should be evaluated and where necessary, areas for further training or improvement should be recorded. Individual Personal Performance Records for each candidate should show: (Note: the references in bracket show how these criteria are recorded on the PPR over the page).

• What was planned for the session (Master Programme Reference)• What was actually taught (Completed on) • The outcome of on-going assessment of performance

(Competency yes or no)• Shortfalls in personal performance (Comments)

Candidates should be expected to sign (or initial) an attendance record for each session at which they are present and be offered a copy of their personal performance record either at the conclusion of the course, or where there are areas for further development or training, where these have been identified.

An Approved Training Centre may use the electronic records within the IQL UK Operations Manual.

Course records must be available to demonstrate to the Assessor, prior to the commencement of the NPLQ Assessment, that the required course attendance has beencompleted by a new candidate.

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part five

RLSS UK National Pool Lifeguard Qualification® 8th Edition (First Revision)

courSe PlannInG and record KeePInG

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer Assessors

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Section 1, 2 and 3 of the NPLQ 8th Edition (First Revision)

Candidates Name: ______________________________________________________________________________________

Approved Training Centre: _____________________________________________________________________________

1a) dd/mm/yyyy Y N

1b) dd/mm/yyyy Y N

1c) dd/mm/yyyy Y N

1d) dd/mm/yyyy Y N

1e) dd/mm/yyyy Y N

1f) dd/mm/yyyy Y N

1g) dd/mm/yyyy Y N

1h) dd/mm/yyyy Y N

1i) dd/mm/yyyy Y N

1j) dd/mm/yyyy Y N

1k) dd/mm/yyyy Y N

1l) dd/mm/yyyy Y N

Skills Consolidation: Y Ndd/mm/yyyy

I certify that the above have been completed in accordance with the criteria set out in the current edition of ‘The Lifeguard’ and that the above named candidate has been judged as competent enabling them to be put forward for the NPLQ 8th Edition (First Revision) Assessment.

Trainers Name: ____________________________________Trainers Signature: _____________________________________________________

Date: _____________________________________________TA Number: _____________________________________________________________

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32PART FIVE: CoURSE PLANNING ANd RECoRd KEEPING

Section 1 - The Lifeguard, Swimming Pool and Supervision

Section 2 - Intervention, Rescue and Emergency Action Plan

Section 3 - CPR and First Aid

Content Competency

2a) dd/mm/yyyy Y N

2b) dd/mm/yyyy Y N

2c) dd/mm/yyyy Y N

2d) dd/mm/yyyy Y N

2e) dd/mm/yyyy Y N

2f) dd/mm/yyyy Y N

2g) dd/mm/yyyy Y N

2h) dd/mm/yyyy Y N

2i) dd/mm/yyyy Y N

2j) dd/mm/yyyy Y N

PXB (in place of Y N N/ARescue Board)PXB and Rescue Y N N/ABoard delivered

Areas covered:

Content Competency Content Competency

3a) dd/mm/yyyy Y N

3b) dd/mm/yyyy Y N

3c) dd/mm/yyyy Y N

3d) dd/mm/yyyy Y N

3e) dd/mm/yyyy Y N

3f) dd/mm/yyyy Y N

3g) dd/mm/yyyy Y N

3h) dd/mm/yyyy Y N

3i) dd/mm/yyyy Y N

3j) dd/mm/yyyy Y N

3k) dd/mm/yyyy Y N

3l) dd/mm/yyyy Y N

3m) dd/mm/yyyy Y N

AED (optional) Y Ndd/mm/yyyy

Comments (identified areas for improvement)

Retraining / advice given where necessary

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33PART FIVE: CoURSE PLANNING ANd RECoRd KEEPING

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An employer will need to provide ongoing training and competency assessment, in accordance with ‘Managing Health and Safety in Swimming Pools’ for holders of a current NPLQ who undertake lifeguard duties in an employer’s premises.

The tests listed in the RLSS UK NPLQ are generic and Assessors must be satisfied the candidates would be competent in applying the core skills in any swimming pool. Course records must be available to demonstrate, prior to the commencement of the RLSS UK NPLQ assessment, that the required course attendance has been completed by a new candidate and appropriate on-going training completed by renewal candidates.

LinkstoVocationalQualificationsThe qualification has, since the early 1990’s been closely linked to the Scottish and National Vocational Qualifications Framework and in particular, to the Level 2 Sport and Recreation Occupational Standards.

Candidates who are successful at independent assessment and who are awarded this qualification may able to use the credits or elements of this award towards other S/NVQ qualifications. Or as evidence when working towards other S/NVQ units.

Recognition within the Framework has necessitated the establishment of a structure for the delivery of training and assessment through a system of Approved Training Centres and Approved Training Providers, the accreditation of which are established against national criteria assessing the facility to deliver consistent and high quality training and assessment of all aspects of the two part programme.

The qualification may be delivered only through an Approved Training Centre or Provider and assessment may take place only at a pool registered as a site in an Approved Training Centre or where training has been delivered by an Approved Training Provider.

LinkswithscottishVocationalandnationalVocationalQualificationsSport and Recreation Values Statement for LifeguardsThe direct link between the S/NVQ occupational standards and the National Pool Lifeguard Qualification exists to allow staff working in the sport and recreation industry to develop competencies that will lead to the provision of a safe and enjoyable environment for all users of our facilities.

The incorporation of regular, on-going training for all staff is an important feature of the RLSS UK as it is only through such an approach that an organisation can continually develop and improve.

The National Occupational Standards have been developed in conjunction with SkillsActive the Sector Skills Council for Sport, Recreation and Allied Occupations and the National Pool Lifeguard Qualification will allow individual lifeguards to work towards standards that:

• Indicate competence through good practice• Provide a measure of how lifeguards undertake their role• Assist in the development of on-going training• Can improve the business performance of the organisation• Will lead to the awarding of a Scottish or National Vocational Qualification

To support these principles, Trainer Assessors must work closely with pool operators and Centre Coordinators to engender a set of values that closely relate to the overall competence of the lifeguards.

These values include:• A commitment to their role as a lifeguard through a demonstration of initiative, honesty, integrity and

responsibility towards their colleagues and the users of the facility• The provision of a service that adds value to the uses of the facility • The exercising of a responsible approach to the resources available to lifeguards that assist in the delivery of

their role• A commitment to personal development• Taking account of the statutory duties imposed on them in law• Avoiding a misuse of their position

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RLSS UK and IQL are committed to the promotion of these values. Full details are available in the National Training Organisation’s publication ‘Operation Services’ National Occupational Standards and S/NVQ Guide, Level 2.

S/NVQ ProgrammesIf you have or are participating in an S/NVQ programme, you will already know that you must demonstrate competence against a set of criteria to complete a unit of an S/NVQ.

The National Pool Lifeguard Qualification has been developed to meet the criteria set down in Sport Recreation and Allied Occupations, Operational Services S/NVQ Level 2:

Unit C22 Promote health, safety and welfare in active leisure and recreation Unit A52 Support the work of your team and organisation Unit C12 Set up, take down and store activity equipment Unit C28 Maintain the safety of the pool environment and its users

All the above National Occupational Standards were up-dated in 2009 and can be viewed and downloaded from: www.ukstandards.co.uk or www.skillsactive.com/training/standards.

In completing your S/NVQ portfolio, you need to gather evidence to show that you have been assessed against the criteria making up these units.

Completion of your training record is an important part of your training and you should ensure that, at the end of every section of the training, you get your Trainer to sign your training record. It is through training that you gather the underpinning knowledge for the S/NVQ units.

In addition to this, once you have completed your training, you will need to be assessed for the National Pool Lifeguard Qualification. On completion of the whole qualification, you will be issued with your certification.

RLssUKnPLQ8theditionThe following, matches the sections of the NPLQ assessment syllabus, Units 1,2 and 3 - against the S/NVQ units:

RLSS UK NPLQ 8th Edition Unit 1 Identify the principles to manage safety and to provide rescue facilities in a swimming poolC22, A52, C12

Unit 2 Early Intervention, Rescue and Emergency Action Demonstrate a rescue using the principles of reaching, throwing or wading during a simulated incident C28, A52

Demonstrate a contact rescue of a casualty in deep water over a short distance C28

Demonstrate the rescue and recovery of a casualty who is lying on the bottom of the deepest part of the pool C28, A52

Demonstrate personal fitness through performing the rapid rescue, over a distance, of a conscious casualty C28, A52

Demonstrate personal fitness through performing the rapid rescue, over a distance, of an unconscious casualty C28, A52

Demonstrate the rescue, stabilisation and recovery of a casualty with a suspected spinal cord injury A52, C12, C28

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Section 3 Cardiopulmonary ResuscitationPerform emergency resuscitation on a casualty who is not breathing normally C28, A52

Demonstrate knowledge of a range of conditions associated with, and the treatment of, casualties who are not breathing normally C22, A52, C12

Section 3 First Aid Demonstrate knowledge of a range of conditions associated with, and the treatment of, casualties who have sustained an injury or have become illC22, A52

Demonstrate the management and treatment of a casualty who has sustained an injury whilst in the pool, on the poolside or in an associated area of the facility C28, A52

The quick reference table below lists the element numbers and titles for the above National Occupational Standards (NOS) and indicates the specific performance criteria statement by number that are covered by completing activities within the NPLQ as described above.

Element

C22.1

C22.2

C22.3

C22.4

A52.1

A52.2

C12.1

C12.2

C28.1

C28.2

C28.3

Title Performance Criteria

Help to control risks in the sport and activity environment

Help to safeguard and protect children and vulnerable adults

Deal with injuries and signs of illness

Follow emergency procedures

Work efficiently with your colleagues

Improve your own work

Set up equipment

Deal with equipment after use

Prepare and maintain a healthy and safe pool environment

Supervise pool activities

Carry out pool emergency procedures

1, 2, 3, 4, 5, 6,

1, 2, 3, 4, 5,

1, 2, 3, 4, 5, 6,

1, 2, 3, 4,

2, 3, 5, 6,

5, 6,

1, 2, 3, 4, 5, 6,

2, 3, 4,

1, 2, 3, 4, 5, 6,

1, 2, 3, 4, 5, 6, 7,

1, 2, 3, 4, 5, 6, 7, 8,

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer AssessorscourSe PlannInG and record KeePInG

part five

36PART FIVE: CoURSE PLANNING ANd RECoRd KEEPING

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The European Qualifications Framework (EQF) is an overarching framework that links the qualifications of different countries together and which acts as a translation device to make qualifications easier to understand across different countries and systems in Europe. This will help learners and workers who are moving between countries, from job to job and from one education or training institution to another.

The referencing of the levels in the UK frameworks to EQF is illustrated in the following table:

EQF QCF CQFW SCQF EHEA (Bologna)

8 8 8 12 3rd Cycle

7 7 7 11 2nd Cycle

6 6 6 10/9 1st Cycle

5 5/4 5/4 8/7 Short Cycle

4 3 3 6

3 2 2 5

2 1 1 4

1 E3 E3 3

E2 E2 2

E1 E1 1

EQF European Qualifications FrameworkQCF Qualifications Credit FrameworkCQFW Credit and Qualifications Framework for WalesSCQF Scottish Credit and Qualifications FrameworkEHEA European Higher Education Area

RLSS UK NPLQ Guidance & Syllabus for Pool Lifeguard Trainer AssessorscourSe PlannInG and record KeePInG

part five

37PART FIVE: CoURSE PLANNING ANd RECoRd KEEPING