guiareferencia txport2 en

Receipt Printer [ Variable ]

112v

HD1

COM1 COM2 VGA COM4

HD2 21

TxPort2

PowerSupply 5 Internet

Connection 4

Cable RJ452 Cable RJ453

ECR [ Variable ]

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXXXXXXXXXXXXXXXXXX


XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX



DB9 or DB25Serial Connector 7

DB9 FemaleSerial Connector 6

SYSTEM COMPONENTS

GENERAL DIAGRAM FOR INSTALLATION

F U N C T I O N SC O M P O N E N T S

4

5

6

Serial PortDB9 COM2 POS Connection

Ethernet Port 1 Broadband Communication

Serial PortDB9 COM4 Printer Connection

1

2

3

HDD, LED,Power LED

Shows the hard disk driveactivity and the power status

Power on / offButton

Turns The TxPort2

On and Off

Power SupplySocket

Connection to power source


softekpr.com I 787.777.4711 I [email protected]

1 2 3 4 5 6

2

1

3

4

5

6

7

Cable RJ45

Cable RJ45

Cable RJ45

Power Supply

DB9 FemaleSerial Connector(Variable: Null, Straight)

DB9 o DB25Serial Connector(Variable: Female, Male, Null, Straight)

TxPort2

I T E M S

TXPORT2

REFERENCE GUIDE

Receipt Printer [ Variable ]

112v

HD1

COM1 COM2 VGA COM4

HD2 21

TxPort2

PowerSupply 5 Internet

Connection 4

Cable RJ452 Cable RJ453

ECR [ Variable ]

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX



XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX

XXXX



DB9 or DB25Serial Connector 7

DB9 FemaleSerial Connector 6

SYSTEM COMPONENTS

GENERAL DIAGRAM FOR INSTALLATION


4

5

6

Serial PortDB9 COM2 POS Connection

Ethernet Port 1 Broadband Communication

Serial PortDB9 COM4 Printer Connection

1

2

3

HDD, LED,Power LED

Shows the hard disk driveactivity and the power status

Power on / offButton

Turns The TxPort2

On and Off

Power SupplySocket

Connection to power source


softekpr.com I 787.777.4711 I [email protected]

1 2 3 4 5 6

2

1

3

4

5

6

7

Cable RJ45

Cable RJ45

Cable RJ45

Power Supply

DB9 FemaleSerial Connector(Variable: Null, Straight)

DB9 o DB25Serial Connector(Variable: Female, Male, Null, Straight)

TxPort2

I T E M S

TXPORT2

REFERENCE GUIDE

INSTALLATION GUIDE - HOW TO INSTALL

POSSIBLE SITUATIONS AND SOLUTIONS

**CAUTION: Before starting installation, any open transactions must be closed.**

Print out a test receipt. Document existing connections before starting modifications. Disconnect the out-bound serial cable from the ECR. Hint - it’s the cable that connects the ECR to the receipt printer. Connect into the COM2 of the TxPort2 a DB9 female serial connector to the POS with the appropriate serial converter. Disconnect the in-bound serial cable from the printer. Hint - it’s the cable that connects the ECR to the receipt printer. Connect into the COM4 of the TxPort2 a DB9 female serial connector to the Printer with the appropriate serial converter. Perform a print test. For the connection to be considered successful, the ECR must print a receipt identicalto the previous ones including a FISCAL CONTROL number at the bottom of the receipt.

If you face unexpected situations with a TxPort2, in most cases you will be able to solve them by simply turning the TxPort2 and the printer off and on However, for more specific situations, please follow the solutions listed below.

1.2.3.

4.

5.

6.

7.

System Connection Steps:

I softekpr.com I [email protected] I

El TxPort2 does not turn On

The printer does not work at all,or, the printer does not printFISCAL CONTROL numbers

S I T U A T I O N P O S S I B L E S O L U T I O N S

Check that the printer is turned on. Check that the TxPort2 is powered on and the green LED remains glowing solidly. Check that the TxPort2 is connected to the network. Check that the RJ45 cables and the connectors for the printer, TxPort2 and POS are connected and tight-fitting. The cable for the connector at the COM2 port of the TxPort2 must be linked to the POS connector, and the cable for the connector at the COM4 del TxPort2 of the TxPort2 must be linked to the printer connector. Turn the printer off, wait approximately 10 seconds, and turn it on again. Turn the TxPort2 off, wait approximately 10 seconds, and turn it on again. Turn the POS off, wait approximately 10 seconds, and turn it on again. Take note of the existing connections and remove the TxPort2, connecting the printer directly to the POS, and retry printing.If printing does not work when connecting the printer directly to the POS, you have a situation with your POS that is not related to the TxPort2. If printing works when connecting the printer directly to the POS, connect TxPort2 in bypass mode as follows: POS connection to the COM4 of the TxPort2 and printer connection to the COM2 of the TxPort2. If this does not solve the situation, you will need to report the situation to Customer Service.

1.2.

3.4.

5.

6.

7.

8.

Check that the power supply is connected to the TxPort2 at the port identified as 12V. Check that all sections of the power supply are tight-fitting and that it is plugged to an outlet with electric power. Press the power button for button for approximately 5 seconds. If the TxPort2 does not turn on (solid green LED), you will need to report the situation to Customer Service.

1.

2.

3.

787.777.4711

**NOTE: Please retry printing after performing each one of the following steps.**

INSTALLATION GUIDE - HOW TO INSTALL

POSSIBLE SITUATIONS AND SOLUTIONS

**CAUTION: Before starting installation, any open transactions must be closed.**

Print out a test receipt. Document existing connections before starting modifications. Disconnect the out-bound serial cable from the ECR. Hint - it’s the cable that connects the ECR to the receipt printer. Connect into the COM2 of the TxPort2 a DB9 female serial connector to the POS with the appropriate serial converter. Disconnect the in-bound serial cable from the printer. Hint - it’s the cable that connects the ECR to the receipt printer. Connect into the COM4 of the TxPort2 a DB9 female serial connector to the Printer with the appropriate serial converter. Perform a print test. For the connection to be considered successful, the ECR must print a receipt identicalto the previous ones including a FISCAL CONTROL number at the bottom of the receipt.

If you face unexpected situations with a TxPort2, in most cases you will be able to solve them by simply turning the TxPort2 and the printer off and on However, for more specific situations, please follow the solutions listed below.

1.2.3.

4.

5.

6.

7.

System Connection Steps:

I softekpr.com I [email protected] I

El TxPort2 does not turn On

The printer does not work at all,or, the printer does not printFISCAL CONTROL numbers

S I T U A T I O N P O S S I B L E S O L U T I O N S

Check that the printer is turned on. Check that the TxPort2 is powered on and the green LED remains glowing solidly. Check that the TxPort2 is connected to the network. Check that the RJ45 cables and the connectors for the printer, TxPort2 and POS are connected and tight-fitting. The cable for the connector at the COM2 port of the TxPort2 must be linked to the POS connector, and the cable for the connector at the COM4 del TxPort2 of the TxPort2 must be linked to the printer connector. Turn the printer off, wait approximately 10 seconds, and turn it on again. Turn the TxPort2 off, wait approximately 10 seconds, and turn it on again. Turn the POS off, wait approximately 10 seconds, and turn it on again. Take note of the existing connections and remove the TxPort2, connecting the printer directly to the POS, and retry printing.If printing does not work when connecting the printer directly to the POS, you have a situation with your POS that is not related to the TxPort2. If printing works when connecting the printer directly to the POS, connect TxPort2 in bypass mode as follows: POS connection to the COM4 of the TxPort2 and printer connection to the COM2 of the TxPort2. If this does not solve the situation, you will need to report the situation to Customer Service.

1.2.

3.4.

5.

6.

7.

8.

Check that the power supply is connected to the TxPort2 at the port identified as 12V. Check that all sections of the power supply are tight-fitting and that it is plugged to an outlet with electric power. Press the power button for button for approximately 5 seconds. If the TxPort2 does not turn on (solid green LED), you will need to report the situation to Customer Service.

1.

2.

3.

787.777.4711

**NOTE: Please retry printing after performing each one of the following steps.**

guiareferencia txport2 en

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