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GROW AND MAXIMIZE YOUR SALESFORCE ROI Release Readiness & Feature Adoption #BeReleaseReady Upcoming Events See More Release Readiness & Feature Adoption Weekly News (02/17/2017) Spring ‘17 Subscribe to the weekly updates by visiting our Release Readiness & Feature Adoption group and clicking + Join Community Events Calendar **Members Corner** Click here to see member questions that you can help answer! New member? Download our Welcome Kit Release At-a-Glance: Winter ‘17 Winter ‘17 Release Exams Info Winter ‘17 New! Spring ‘17 Trailhead Badge Release Readiness Live Recordings Spring ‘17 Site (Release Preview) Spring ‘17 Release Overview Deck Spring ‘17 Feature Matrix Spring ‘17 Known Issues Developer Preview Recording Spring ‘17 Videos Preview Release Notes Spring ‘17 Blogs Pre-Release Signup Spring ‘17 Treasure Hunt Spring ‘17 Milestones Spring ‘17 Sandbox Preview Join our brand new Service Cloud Tech Lounge series and join our Salesforce Product Manager for an overview of the Lightning Service Console App (Beta) in Spring '17. Sporting an updated user interface and easy to use Lightning Components, you can customize this puppy with just a few clicks! Thursday, 2/23 9:00 AM PT Spring ‘17: Lightning Strikes the Service Console! Join the Success with Service Cloud group for more Service Cloud events and resources! Click Me

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GROW AND MAXIMIZE YOUR SALESFORCE ROI

Release Readiness & Feature Adoption

#BeReleaseReady Upcoming Events See More

Release Readiness & Feature Adoption Weekly News (02/17/2017)

Spring ‘17

Subscribe to the weekly updates by visiting our Release Readiness & Feature Adoption group and clicking + Join Community Events Calendar

**Members Corner**

Click here to see member questions that you can help answer!New member? Download our Welcome Kit

Release At-a-Glance: Winter ‘17Winter ‘17 Release Exams Info

Winter ‘17

New! Spring ‘17 Trailhead BadgeRelease Readiness Live RecordingsSpring ‘17 Site (Release Preview)Spring ‘17 Release Overview DeckSpring ‘17 Feature Matrix Spring ‘17 Known IssuesDeveloper Preview RecordingSpring ‘17 VideosPreview Release NotesSpring ‘17 Blogs Pre-Release SignupSpring ‘17 Treasure HuntSpring ‘17 MilestonesSpring ‘17 Sandbox Preview

Join our brand new Service Cloud Tech Lounge series and join our Salesforce Product Manager for an overview of the Lightning Service Console App (Beta) in Spring '17. Sporting an updated user interface and easy to use Lightning Components, you can customize this puppy with just a few clicks!

Thursday, 2/23 9:00 AM PT

Spring ‘17: Lightning Strikes the Service Console!

Join the Success with Service Cloud group for more Service Cloud events and resources!

Click Me

GROW AND MAXIMIZE YOUR SALESFORCE ROI

Release Readiness & Feature Adoption

TLS Demo Video

Learn how to gather and interpret your login history report. More TLS resources

Get Ready for TLS 1.0 Disablement! July 22, 2017

Join a webinar to learn how to prepare and get your questions answered by our experts.

Spring ‘17 Release Overviews

March 7, 8 and 9 at 10am PT or 1pm PT

The Spring '17 Release empowers everyone to be their best with amazing new innovation built right into the Customer Success Platform. Join our Success Community Leads for a custom curated journey through our favorite features delivered in the Spring ‘17 release.

**SPACE IS LIMITED** SIGN UP TODAY!

More Events & Community Highlights

More Upcoming Webinars: • 2/22: Tech Lounge: Mobile Adoption | Register• 2/23: Building a Culture of Innovation | Register

Community Highlights

Fireside Chat Special Edition: Spring ‘17 Success Plans Overview (recap)Introducing Salesforce Optimizer! (for all Admins!)Spring ‘17 Hot Topics: Account Hierarchy in Lightning (recap)Influence the Roadmap for Account Hierarchy

Join Official: Salesforce Infrastructure and never miss another important update!

Top 5 Myths about Person Accounts video

Get your Spring ‘17 Trailhead Badge!

Click Me

Success with the Service CloudYOUR HUB FOR EXCLUSIVE CONTENT AND RESOURCES TO ENSURE YOUR SUCCESS WITH THE SERVICE CLOUD

Subscribe to the weekly updates by visiting our Success with the Service Cloud group and clicking + Join

Thursday, February 23

9:00 AM Pacific

Lightning Strikes the Service Console

Come join the Service Cloud Product Management team to learn about the Beta Service Console App in our Spring '17 release. Learn how you and your agents can take advantage of the updated user interface and easy to use Lightning Components and see how you can customize the console in just a few clicks.

Featured Speaker

Gautam Vasudev, Product Management Director

Live Webinar!

GROW AND MAXIMIZE YOUR SALESFORCE ROI

Release Readiness & Feature Adoption

Choose from multiple dates & times:

Tuesday, March 7

Wednesday, March 8

Thursday, March 9

10:00 AM OR 1:00 PM Pacific

Blaze a trail to your customers! The Spring '17 Release empowers everyone to be their best with amazing new innovation built right into the Customer Success Platform. Join our Success Community Leads for Release Readiness as they:

• Showcase some of our top new features • Discuss how to get the most out of this release • Share key resources to help you prepare for Spring '17

LIVE DEMOS!

Spring '17 Release Overview: True to the Core, Lightning and More!

Get Ready for TLS 1.0 Disablement!Ensure your connection to Salesforce won’t drop on July 22, 2017

TLS 1.0 will be disabled across all Salesforce orgs on July 22, 2017. TLS 1.1 or higher is required after that date.

Connections to Salesforce using TLS 1.0 will no longer work!

This applies to all browsers, mobile devices, and anyintegrations connecting with Salesforce

Take Action Now:

• Watch this short video• Register for the webinar• Follow our best practices• Join Official: Salesforce Infrastructure

IMPORTANT!Many Salesforce customers are still making connections to Salesforce with TLS 1.0. Are you one of them? Join one of our live weekly webinars to find out what you need to do to be ready. Register TODAY!!

NEW DATE

GROW AND MAXIMIZE YOUR SALESFORCE ROI

Release Readiness & Feature Adoption

Dive into Duplicate Management

Join one of our “People” Product

Managers, Daniel McGarry, to hear about the Spring '17 enhancements to duplicate management and understand the differences between how it works in Lightning vs. Classic.

LIVE DEMOS!

*HOT*TOPICS! Spring ‘17 Hot Topics: “Re-imagining” Accounts &

Contacts Features – Webinar Recaps

Account Hierarchy in Lightning Experience

Account Hierarchy is coming to Lightning

Experience in Spring ‘17 with a bonus! Join product manager Julia Zhang to hear about the new enhancements and understand the differences between how this feature works in Lightning vs. Classic.

Recording

Presentation

Recording

Presentation

Blaze a trail to your customers! The Spring '17 Release

empowers everyone to be their best with amazing new

innovation for Einstein and Lightning built right into the Customer

Success Platform. Join our product managers to learn more

about their release highlights for Spring '17, see the features in action and get a sneak peek into their roadmap for 2017.

Bite Size:Introducing Sales Cloud EinsteinLightning Experience: FavoritesLightning Experience: Global ActionsLightning Experience RoadmapLightning Readiness CheckLightning Experience: Core Sales Lightning Experience: Reports & DBSales Cloud: ProductivityService Cloud: Lightning ServiceService Cloud: Omni-ChannelService Cloud: Web Snap-InsService Cloud: Field Service LightningService Cloud: Live MessageLightning App BuilderMain Sessions

Developer Preview

App CloudSales Cloud

Community Cloud

Service Cloud

Marketing Cloud

Bonus Recordings:TLS: What you need to knowGoogle & Microsoft IntegrationAnalytics Cloud – WaveFinancial ServicesHealth CloudData.comAwesome Admins

If you tuned into the webcast or watched a recording, take our short survey for a chance to win a Salesforce hoodie!

GROW AND MAXIMIZE YOUR SALESFORCE ROI

Release Readiness & Feature Adoption

Latest Release Notes Changes: Spring ‘17 View all changes

February 15, 2017New Versions of Wave for Sales, Wave for Service Apps—Now Generally AvailableAnnouncing new versions of Sales Wave, Service Wave apps with all-redesigned dashboards based on the new Wave dashboard designer.Field Label Changes on CampaignsAdded information about field label changes that clarify which fields show information for a single campaign versus the campaign hierarchy.New Metadata Type for Custom MapsAdded EclairGeoData to new metadata types.Withdrawal of Announcement about Question Filtering in GroupsRemoved release note about Question filtering in groups. Question filtering is not available to groups in the Spring ’17 release.Access Encrypted Data in Your Flows (Pilot)Removed the release note announcing this change. This pilot is no longer available.Access Encrypted Data in Process Builder (Pilot)Removed the release note announcing this change. This pilot is no longer available.Changed Resource: Search Suggested RecordsAdded a description and example of the ability to specify multiple objects in a where clause.Removed LockerService Restriction on instanceof in JavaScriptThe restriction on using the instanceof operator in JavaScript code has been removed due to some framework refactoring.New and Changed Lightning ComponentsAdded the files attribute to the lightning:input component.New Default Location for Tasks and Events in the Salesforce1Navigation MenuThe way Tasks and Events appear in the Salesforce1 navigation menu has changed. Unless these items are added directly to the navigation menu, they now automatically appear in the Recent section of the menu.Removal of Deprecated Apex Limits Methods (Critical Update) No Longer EnforcedA critical update that removed access to deprecated Apex describe limits methods has encountered unforeseen problems and now is no longer enforced. Orgs that had already applied the “Remove Deprecated Limits Method” critical update will once more be able to access the describe limit methods.Chatter Stream No Longer Auto-GeneratedRemoved information about automatic generation of a Chatter stream. There’s no longer an automatically generated Chatter stream for users who don’t create a stream of their own.

Click Me

GROW AND MAXIMIZE YOUR SALESFORCE ROI

Release Readiness & Feature Adoption

Recent Release Readiness Webinar Recaps

• Am I Ready? TLS 1.0 Disablement• Fireside Chat Special Edition: Spring ‘17 Success Plans Overview• Spring '17 Hot Topics: Account Hierarchy in Lightning• Spring ‘17 Hot Topics: Dive into Duplicate Management• New Releases: Spring ‘17 Mastering Your Readiness Strategy• Keeping it “DRY” with Invokable Processes• Understanding the new Campaign Features in Winter ’17• Winter ‘17 Release Overview (AMER)• Become Lightning Ready: How To Check Your Lightning Experience Readiness• Updated Lightning Navigation & Apps for Winter ‘17• Boost Service Productivity with the Salesforce Console• Boost Sales Productivity with the Salesforce Console• Automate Business Processes with Lightning Process Builder• The all new Salesforce1 Mobile App: Drive productivity across your company• Salesforce Backup & Disaster Recovery Capabilities• Expert Hour: Marketing Platforms + Salesforce = Success• NEW Salesforce feature: Contacts to Multiple Accounts(aka Shared Contacts)• New Releases: Sandbox Preview - How to Review and Test the New Release• Release Readiness: Sandbox Best Practices - No Sandbox Left Behind!

Miss a webinar? Catch up here to see all recent Cloud Services webinars:

Cloud Services Webinar Recaps

In addition to Release Readiness, webinars are hosted in the following sponsored groups:

Lightning Now!Success - Getting StartedPremier CentralCustomer Architects CommunitySalesforce InfrastructureSuccess with Service CloudCommunity Cloud ImplementationWave Analytics Community

Community Events Calendar

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