greentech media case study
TRANSCRIPT
Building a New Revenue Stream at Greentech Media
Greentech Media is a business-to-business news and
market analysis site covering the clean energy industry,
including next generation electricity systems and energy
storage. Its audience includes anyone that works in that
ecosystem, from the technology vendors – hardware or
software vendors that build products that enable this
new energy future – to the buyers of that technology:
large electric utilities, solar developers, installers and
project developers, industry consultants, financiers.
Founded in 2007, GTM has grown to become the leading
source of information in the clean energy marketplace
and has historically maintained a healthy profitability
through a mix of digital advertising, research products,
and conferences.
In 2015, the company introduced a new premium content product, GTM Squared.
In this case study, read about how GTM:
• Revaluated its product offerings in the face of the changing realities and needs of online advertisers
• Conceived, marketed and launched a successful new revenue stream
• Operated its online initiatives leanly, through partnering with vendors and technologists that allow its internal team to maintain a laser focus on creating a new product for its readers and audience
About Greentech Media
Case Study Summary
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In business-to-business
media, if you’re doing it right,
you know your audience,
you’re focused, your goal is
not to be the size of BuzzFeed.
Rick ThompsonPresident and Co-Founder
Greentech Media
Greentech Media has a profitable three-pronged business model,
focusing on three revenue streams: research, conferences, and
digital media. Though the research and conference divisions
were doing very well, the media site struggled with the same
realities that many online publishers face: declining revenue
from online advertising despite a growing audience size.
“Over the years,” said Rick Thompson, president and co-founder,
“we’ve asked ourselves: How do we make the online media
portion of our company more successful financially, even as
display advertising continues to struggle?”
This driver led to the 2015 launch of GTM Squared, a
subscription service that offers exclusive content, including
research briefings, podcasts, and articles not available to visitors
of the free website. The product came about after a commitment
to improved audience analytics, customer research, and careful
selection of partners and vendors.
2007
60
BOSTON
NEW YORK
SAN FRANCISCO
WASHINGTON D.C.
RESEARCH
EVENTS
CONFERENCES
DIGITAL MEDIA
DATE FOUNDED
EMPLOYEES
LOCATIONS REVENUE SOURCES
COMPANY INFORMATION
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Parse.ly is the Lingua
Franca amongst the
whole team. We’re all
looking at it; we’re all
looking at the same
numbers. We forward
our daily or weekly
updates around, and
we know that we’re all
seeing the same thing.
Nicholas RinaldiOnline Marketing Manager
Greentech Media
Using Parse.ly to Focus on the Audience
Long before Greentech Media hatched the idea of creating
premium content subscription, the digital team had used
Google Analytics to monitor the readership of the site. The
editorial staff, however, complained about accessibility to the
information: it was too complicated for each reporter to log in
individually, and group report emails only came on a monthly
basis through Excel. When the company rolled out Parse.ly in
2012, the dashboard’s focus on media and publishing helped
the editorial staff understand what types of stories were
resonating with the readers and audience.
Over time, GTM recognized what the team described as “a
burgeoning middle class” in its online audience. This was
partly due to the growth of renewable energy itself: as more
people entered the sector, it created a new segment of people
who weren’t necessarily top, C-level management, but were
still hungry for more information. These readers could use
information that would add more color than they could get
by just reading the news, but they did not need (and would
not pay for) the full, deep-dive market studies that Greentech
Media’s research arm provided. A subscription service at a
lower price than traditional market research offerings seemed
like a viable product offering for this group of readers.
SUBSCRIPTION BENEFITS
ACCESS TOPODCASTS
ACCESS TO ARTICLES
EVENT DISCOUNTS
LIVE STREAM OF CONFERENCES
RESEARCH BRIEFINGS
$249/year
GTM Squared Cost and Benefits
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As the idea for the product developed, GTM asked questions and
gathered data that helped inform both the service and the eventual
go-to market strategy. Data in Parse.ly uncovered content-level interest.
For example, it became clear by looking at author level data that the
service could market access to certain reporters on staff. Referral data
helped pinpoint returning visitors that would be most likely to convert to
subscribers, and the team could target marketing on those channels.
GTM also made use of its large database of email subscribers by reaching
out to the readers with the highest click-through rates. These loyal
audience members were sent a customer survey that garnered a high
response rate by offering a discount to the future GTM Squared product.
At GTM, the small team running digital initiatives makes the most
of its resources. Instead of building all technologies in-house,
GTM carefully evaluated and chose partners to bolster the team’s
efficiency. Essential to the launch of GTM Squared, the team relied on
technology partners, including:
Parse.ly as its editorial analytics platform to help understand the
audience for product development and marketing.
Piano as the paywall software. Piano allowed Greentech Media
to build out the GTM Squared business model, providing the
digital team with the flexibility to try different offers and price
points while ensuring the subscriptions and gated content
functioned correctly.
Vector Media Group, as GTM’s long-standing development agency,
to implement any customization and ensure everything was
working correctly in coordination with the in-house digital team.
Working with these partners and others, the team successfully
launched GTM Squared along with a site redesign in September 2015.
Executing a Premium Content Solution with a Small, Lean Team
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Launch Lessons and Deciding What’s Next?
Interviewed for This Case Study
There have been some early lessons GTM reported, many
having to do with what customers say they will and won’t pay
for, and what they actually will pay for. Overall, the subscription
service has quickly become a revenue driver for the nine-year-
old and profitable media site. The team is looking forward to
growing the membership even more in 2016.
“We’ve seen consistent subscriber growth, now into the
thousands, since launching the product and look forward
to enhancing it over time to provide continued value to our
customers,” said Thompson.
In addition to continuing to refine the offerings of GTM
Squared, the digital team is still focused on making sure
that its readership is seeing value in the free online articles,
and aligning those efforts with continued promotion of the
premium product. In that effort, the website will be improving
its recommended articles by using the Parse.ly API to power
recommendations through reader profiles.
“This is all of strategic importance to scale the offering,
ultimately enabling us to be less reliant on digital advertising
as a revenue source,” added Thompson.
This is all of strategic
importance to scale the
offering, ultimately enabling
us to be less reliant on digital
advertising as a revenue source.
Rick ThompsonPresident and Co-Founder
Greentech Media
Interested in learning how understanding your audience better can help you discover new revenue sources? Contact Parse.ly today.
Rick ThompsonPresident and Co-Founder
Greentech Media
Nicholas RinaldiOnline Marketing Manager
Greentech Media
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