greensboro deluxe people
DESCRIPTION
Recognition and CelebrationTRANSCRIPT
![Page 1: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/1.jpg)
GREENSBORO CUSTOMER CARE CENTER
Our People: Recognition & Celebration
![Page 2: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/2.jpg)
EMPLOYEE RECOGNITION & CELEBRATION
Honoring and rewarding top employees for their achievement in performance
excellence!
Star Trak ProgramContest Committee100% Call Quality ProgramTeam Performance Recognition
Quarterly LuncheonQuarterly Recognition: Top PerformersKnowledge Check: Team Champion
Customer ComplimentsNational Customer Service WeekSummer PicnicHoliday Luncheon
Employee Tenure (Milestones)Healthy Employer Award Top Work Place Award
![Page 3: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/3.jpg)
Star Trak Recognition Program
Program focuses on site reward and recognition program based on positive demonstration of the Deluxe Way Shared
Values.
*Openness, Trust and Integrity *Customer Focus
*Recognition and Celebration *Partnering for the Common Goal
*Respect and Dignity for All *Innovation
![Page 4: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/4.jpg)
GREENSBORO REVENUE CONTESTS- FOCUS IS ON REWARDING EMPLOYEES FOR ACHIEVING GOAL IN VARIOUS SITE REVENUE GENERATING CONTESTS.
FINALE GAMES PROVIDED FOR EMPLOYEES WHO REACHED CONTEST STRETCH GOAL!
![Page 5: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/5.jpg)
![Page 6: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/6.jpg)
100% CALL QUALITY PROGRAM
Program is designed to reward employees for consistently achieving the customer experience with 100% calls in Quality.
Decals are presented to employees on a monthly basis.
![Page 7: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/7.jpg)
EMPLOYEE RECOGNITION: QUARTERLY LUNCHEON
Quarterly luncheon provided to employees for an outstanding job in “Perfect Attendance” and “Call Quality” by receiving the “A.C.E.”
award –(Achieving the Customer Experience).Deluxer milestones are also recognized during these tasty fun-themed
celebrations!
![Page 8: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/8.jpg)
EMPLOYEE TOP PERFORMANCE RECOGNITION
Recognition of top Greensboro employees in Revenue, Call
Quality and Time Management
![Page 9: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/9.jpg)
EMPLOYEE TOP PERFORMANCE RECOGNITION
Honoring and rewarding achievement for continued progress and performance
excellence!
![Page 10: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/10.jpg)
TOP TEAM PERFORMANCE RECOGNITION
Top teams are recognized quarterly for their achievement in the REVENUE area of
focus for that quarter!
![Page 11: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/11.jpg)
CUSTOMER COMPLIMENTS: WALL OF FAME
Partnering for the Common GoalPartnering for the Common Goal
Openness, Trust and Integrity
Openness, Trust and Integrity
Respect, and Dignity for AllRespect, and Dignity for All
![Page 12: Greensboro Deluxe People](https://reader033.vdocuments.site/reader033/viewer/2022061218/54825694b4af9f820d8b4750/html5/thumbnails/12.jpg)
SITE RECOGNITION
Greensboro Customer Care Center