greene emerging trends presentation far

8/2/2019 Greene Emerging Trends Presentation FAR

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Serve the Professional. Advance the Profession.

Emerging Trendsin Human Resources

Presented by:

Keith J. Greene, SPHRVice President, Member Relations

SHRM


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Serve the Professional. Advance the Profession. 2007 SHRM

Top 10 Workplace Trends for 2007

According to HR Professionals

10. Vulnerability of technology to attack or

disaster

9. Work intensification as employers try to

increase productivity with fewer employees

8. Increase in identity theft

7. Rise in number of individuals and families

without health insurance6. New attitudes towards aging and retirement

as baby boomers reach retirement age


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Top 10 Workplace Trends for 2007

According to HR Professionals

5. Retirement of large numbers of baby boomers(those born between 1945 and 1964) ataround the same time

4. Increased demand for work/life balance

3. Threat of increased health care/medical costson the economic competitiveness of theUnited States

2. Increased use of outsourcing (offshoring) ofjobs to other countries

1. Rising health care costs

SOURCE: SHRM Workplace Forecast


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Do you (Baby Boomers) want to work

into retirement?

0%

10%

20%

30%

40%

50%

60%

70%

80%

Yes No

71% said yes, with manywith many looking for

part-time jobs or an

opportunity to move in

and out of the workforceperhaps during a

period as long as 10 years.

The study, conducted by

Harris Interactive,involved online interviews

with more than 5,000

adults aged 25 years to 70

years. (5/06)


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WHY Do you (Baby Boomers) want to

work into retirement?

To remain mentally and physically

active

I want to try new professions

Earning money


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How prepared is your company for

boomers reaching retirement age?

On track to deal with the retirements

24%

In the midst of preparing27%

Just getting started17% My company hasnt given it much thought

31%

SOURCE: Harris Interactive study

involving telephone interviews with

executives in more than 1,000 companies

(5/06)


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Steps in Preparation for Possibility of Worker

Shortage Due to Baby Boomer Retirement

Providing continuous skills training for

incumbent workers (to update workers skills

and keep workers ahead of the curve)

Researching and potentially modifying payscales to ensure competitiveness

Providing baby boomers information

regarding retirement planning considerations

Offering flexible benefits packages for

employees

Increasing recruiting efforts overall


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What Do Employers Identify as the Most Important Skills, and What

Do Recent College Graduates Believe Employers Most Value?

Teamwork

- Employers44%

- Recent Grads38%

Critical Thinking/Reasoning

- Employers33%

- Recent Grads37%

Oral/Written Communications

- Employers30%

- Recent Grads37%

Source: Peter D. Hart Research Associates based onsurveys of 305 business leaders and 510 recent collegegraduate (1112/2006). Respondents were asked to

identify the two most important skills.


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Is the Pace of Change Speeding Up

in Organizations Globally?

0%

10%

20%

30%

40%

50%

60%

70%

80%

Yes!

80% of executives

(1472 managers and

HR experts from

around the world)

polled in a global

survey in December

2006 by the American

ManagementAssociation said YES!


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Did Your Organization Experience Disruptive

Change Over the Previous 12 Months?

0%

10%

20%

30%

40%

50%

60%

70%

Yes!

70% of executives (1472

managers and HR

experts from around the

world) polled in a global

survey in December 2006

by the American

Management Association

said YES! Disruptive Change is

defined as severe

surprises or

unanticipated shocks


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Top Ten Perceived Threats to Company

Success According to the C-Suite

1. Competition

2. Health of the Global Economy

3. Inability to Attract and Retain the BestTalent

4. My Companys Reputation

5. Inability to Develop New Products/Services

SOURCE: Accenture (2006)


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Top Ten Perceived Threats to Company

Success According to the C-Suite

6. Terrorism

7. Low Employee Morale

8. Compliance with Government Regulations

9. Inability to Focus on Core Competencies

10. Instability of Senior Leadership

SOURCE: Accenture (2006)


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The Top Seven People-Related HR

Issues According to CEOs

1. Retaining Talent

2. Attracting Talent with Critical Skills

3. Improving Workplace Performance

4. Gaining Control of Health Care Costs

5. Using the Web Effectively for

Information/Service Delivery

6. Creating People Measures for aBalanced Scorecard

7. Building New Workforce Skills for the Next

Round of Growth

SOURCE: Towers Perrin


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The Top Three Strategic HR

Priorities According to CFOs

1. Securing the Talent the Organization Needs

for Future Success2. Playing the Critical Role of Change Agent

3. Mastering HR Metrics

SOURCE: Mercer HR Consulting


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What Are the Top Five Very Important

Aspects of Employee Job Satisfaction?

Employee Responses

Compensation/Pay (70%)

Benefits (66%)

Job Security (64%)

Flexibility to Balance Work/Life Issues (58%)

Feeling Safe in the Work Environment (57%)

SOURCE: 2006 SHRM Job Satisfaction Survey

600 Randomly Selected Employees


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Do managers effectively link formal goal-setting to

business objectives in the review process?

0%

10%

20%

30%

40%

50%

60%

70%

80% Employers 74%

Top-performing

employees58%

Poor-performing

employees38%

Source:

Watson Wyatt

November 2006


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How well do you feel your supervisor performs?

62%

64%

66%

68%

70%

72%

74% Federal employees

66% Private sector

employees74%

Source: Office of Personnel

Management

Summer 2006

220,000 responses!


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How satisfied are you with the information you

receive from management about your organization?

0%

10%

20%

30%

40%

50%


47% Private sector

employees60%


Management

Summer 2006

220,000 responses!


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How satisfied are you with the training

you receive for your present job?

50%

52%

54%

56%

58%

60%


54% Private sector

employees61%


Management

Summer 2006

220,000 responses!


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How satisfied are you with your organization?

52%

54%

56%

58%

60%

62%


56% Private sector

employees63%


Management

Summer 2006

220,000 responses!


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Workers Stay in Jobs They Dislike

Just to Have a Job

62%

64%

66%

68%70%

72%

74%

76%

78%

80%

82%

Yes

Employers

69%

Employees

81%

Source:

Randstad

August 2006


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Do you expect to change jobs soon?

Already job hunting21%

Gonna start looking sometime this year21%

Happy where I am42%

Not sure8%

Source: CNNMoney.com poll in January 2007. 11,000 respondents.

0

5

10

15

20

25

30

35

40

45


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Would you rather have an extra weeks

vacation or an extra weeks pay?

Extra weeks vacation 56%

Extra weeks pay 41%

Source: CNNMoney.com poll in January 2007.

8,167 respondents.

0

10

20

30

40

50

60

Vacation Pay


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Are Companies Loyal to Their Employees?

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Yes

Employers

41%

Employees

25%

Source:

Randstad

August 2006


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Are Employees Loyal to Their Company?

0%

10%

20%

30%

40%

50%

60%

70%

80%

Yes

Employers

72%

Employees

56%

Source:

Randstad

August 2006


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What makes a Great Place to Work?

Flexibility Challenge and

responsibility

Stable work

environment andrelatively secure job

Compensation

Professionaldevelopment

Peer recognition Stimulating colleagues

and managers

Exciting job content

Organizational culture Location

SOURCE: Rise of the Creative Class

by Richard Florida, professor at

George Mason University (2006)


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What Are the Key

Retention Issues to Employees?

Fairness at Work

Concern for Me as an Employee

Job Satisfaction

The Reputation of My Employer

Trust in Me as an Employee

Source: Walker Information


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What Are the Main Reasons

Employees Resign?

Poor Behavior and Supervisions Skills of

Front-Line Managers

Lack of Growth Potential

Unable to Speak Freely About Concerns

Lack of Recognition

Dont Like the Work

Inadequate Pay Lack of Work/Life Balance

Source: Saratoga Institute


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People quit their manager, not

their company.

Marcus Buckingham


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The HR Professional MUST Master These

Competencies in order to Succeed in the Future

Strategic thinking

Talent

management

Business acumen

Technology/

technical skills

International/global perspectives

Finance capability

Flexibility/

adaptability

Change

management

Innovation and

creativity


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Top 10 Knowledge/Skills Expected to Increase

in Importance over the Next Five Years

Critical thinking/

problem-solving

IT application

Teamwork/

collaboration

Creativity/innovation

Diversity

Leadership

Oral

communications

Professionalism/

work ethic

Ethics/social

responsibility Written

communications

Source: Conference Board & SHRM - 2006


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Ranking Leadership Skills

for the Successful Leader

1. Leading Employees

2. Building and Mending Relationships

3. Change Management

4. Participative Management5. Resourcefulness

6. Decisiveness

7. Doing Whatever it Takes8. Straightforwardness and Composure

SOURCE: CCL (2006)


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You miss 100 percent of the shots younever take.

Wayne Gretsky


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Theres no I in TEAM. But there isan I in WIN!

Michael Jordan


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Good managers play checkers. Greatmanagers play chess.

Marcus Buckingham


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Serve the Professional Advance the Profession

There is only one valid definition ofbusiness purpose: to create a

customer.

Peter Drucker

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