Pr OneW A T E R F I L T E R S

Gravity Water Filtration SystemsTraveler + Big +Big II

Customer Support:

+1 (800) 544-3533 or

support@prooneusa.com

Instructions

Thank You...

About ProOne® Filter Technology

Cycle Times & Replacement

for purchasing a ProOne® Gravity water filtration system. Systems include NSF/ANSI-42 component certified ProOne® G2.0 filter(s). The stainless gravity gripper systems are made from SS304 stainless and include a stainless steel spigot and non-slip pad. New gripper feature on the stainless systems makes it easy to lift and refill. The Big II system is made of BPA Free plastic andincludes a plastic spigot. ProOne® Gravity systems are economical, convenient, easy to use and do not require electricity. Idealfor daily use and emergency preparedness. ProOne® offers gravity systems in sizes for personal, travel or family use.

All ProOne G2.0 filters are NSF/ANSI-42 component certified.

ProOne® G2.0 series filters features “all-in-one” filter technologyNO add-on filter required for fluoride reductionNO priming requiredNO need to keep the filter(s) saturated when not in useCleanable with scrubby spongeSilver infused ceramic to help prevent the growth of bacteriaTested to NSF/ANSI standards. See independent lab reports at www.prooneusa.comStore ProOne® filters in a cool and dry place when not in use

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For cool or cold water use only.ProOne® systems are made from imported and domestic componentsmanufactured to ProOne® Specifications. Assembled in Michigan, USA. For the latest information and instructions on ProOne® products, please visit www.prooneusa.com

Do not place the Big II system in direct sunlight.

ProOne System:

Traveler +

Big II

Big +

(1) ProOne 5”

(1) ProOne 5”(2) ProOne 7”

(1) ProOne 7”(2) ProOne 9”(3) ProOne 9”

Filter Options:

Up to (6) months

Up to (6) monthsUp to (12) months

Up to (6) monthsUp to (12) monthsOver (18) months

Replacement Time:

3.5 Hours

4.5 Hours3.5 Hours

4 Hours3 Hours1.5 Hours

Cycle Time:

ProOne G2.0 series is Tested and Certified by NSF International against NSF/ANSI Standard 42 for material requirements only.

ContentsTraveler +, Big +, Big II

(a)

(b)

(c)

(c1)

(d)

(h)

(g3) (g1)

(g2)

(g)

(e)

(e1)(e2)

*Number of filters and plugs vary depending on system size and filter configuration.

(a)

(b)

(c)(c1)

(d)(d1)

(e)(e1)(e2)

knob + hardware (washer,screw)

lid

upper containergrip support

lower containerviewport

ProOne G2.0 Filter(s)rubber washer

wing nut

(f)(f)

(f)

(g)(g1)(g2)(g3)

(h)

(j)(j1)(j2)

rubber stopper(s)

stainless steel spigotstainless steel washers (2)

white nylon washers (2)steel nut

non-slip pad

plastic spigotblack rubber washers

plastic nut

(b)

(c)

(e)

(d) (d1)

(j)

(j1)

(j2)

(e1)

(e2)

*ProOne in table represents ProOne G2.0 Filter Elements

Cleaning

Using

Installing

Cleaning the Stainless Steel

Cleaning the Plastic

Step One: Installing the Knob on the Lid (Traveler +, Big +)

Step Three: Installing the Filters

Step Two: Installing the Spigot

Cleaning the Filters

Make sure to wash your hands before cleaning.

Place your system on a flat surface in a cool place. Use the included (h)non-slip pad under the system.

We recommend to use dish soap or use a 50/50 solution of white vinegar and water. Wash and scrub the stainless steel components using a sponge or soft cloth. Rinse well and allow to air dry before use. Do NOT use dishwasher machine soap.

Use dishsoap only. Wash and scrub the plastic components using a sponge or soft cloth. Rinse well and allow to air dry before use. Do NOT use dishwasher machine soap.

Hold the (a)knob on the top side of the (b)lid and insert the screw with washer from the underside. Tighten securely with screw driver.

Take (e)filter and place (e1)rubber washer onto stem.

Insert filter stem through hole(s) in (c)upper container.

Screw on (e2)wing nut on underside of (c)upper container. Followsteps (1.) and (2.) for each filter. Do NOT over tighten.

Plug any remaining hole with the (f)rubber stoppers included.

Place (c)upper container onto (d)lower container.

Make sure the spigot is in the off position (turned to right).

Pour water into (c)upper container. Do NOT use hot water.

NOTE: (d)Lower container should be empty before filling upper container to prevent leaks.

Water will percolate through the filter and drip into lower container.

Cycle water 2-3 times and discard before using system.

Remove blue plastic protective cover on the (g1)stainless steel washers.

Place a stainless steel washer and a (g2)white nylon washer onto threaded stem of (g)spigot.

Insert steam through hole of (d)lower container.

Place (g2)white nylon washer and then (g1)stainless steel washer onto threaded stem on the inside of lower container.

1.

2.

3.

4.

1.

2.

3.

4.

5.

1.

2.

*

4.

5.

It is important to not allow water to leak into the blue stem of the plastic base. Hold filters by the base and place under cool running water for about 2 minutes. While continuously running under water, scrub the white ceramic material with the abrasive side of included sponge. Rinse well and lay on side until ready to install. Do NOT use soap on the filter. Do NOT allow water to enter the stem of the filter.

(g3)

(g1)

(j1)

(j)(j2)

(g2)

(g)

(e)(c)

(d)

(f) (e1)

(e2)

Plastic Spigot or Sight Glass Spigot

Remove (j1) rubber washer and the (j3)plastic nut from threaded stem of (j)sight glass spigot.

Insert stem through hole of (d)lower container.

Place other (j1)rubber washer onto stem. Tighten and secure with (j2)plastic nut using standard pliers. Do NOT over tighten.

1.

2.

3.

Secure in place with (g3)nut. Use included spigot wrench to securely tighten and avoid leaks.

5.

Standard Stainless Steel Spigot

Frequently Asked Questions

When should I change my filters?

How should I store my filters?

How long can I store water in the lower container?

How do I know how much water is in the lower container?

Why is water leaking between the upper and lower containers?

Why is my spigot leaking?

How do I clean my stainless steel containers?

Will my filter affect TDS?

Will my filter affect the pH levels?

How do I clean my filters?

What if a filter fails the blue food coloring test?

How can I check to make sure my filters are working correctly?

What if I use a water softener? How often should I clean myfilters and system?

If you notice a difference in the taste/smell of your water and/or a slowdown in the flow rate, this may indicate your filters need to be cleaned. If after cleaning, the flow rate does not speed or you still notice the same taste/smell, it may be time for replacement.

Properly storing your filters is important when your system is not in use. If not using your system for a week or more, remove the lid, drain any water in the upper and lower containers. Remove the ProOne G2.0 water filters from your system and allow to air dry. Wrap your filters in a terrycloth towel and store in a dry, cool place. Do NOT put the filters in a plastic bag or any enclosed container. Do NOT allow filters to freeze when wet. Do NOT place filters in microwave oven. When you use your system again, simply reinstall the filters and discard the first supply of water from the lower container. With the ProOne G2.0 filter, it is NOT necessary to keep the filter saturated at all times.

We recommend you cycle water from the lower container on a regular basis. Do not allow water to sit in lower container for more than 3 days. Should you need to store water, use an appropriate water storage container.

You can either lift the upper container to see the water level or use a sight glass spigot (optional) which shows the water level in the lower container. Remember to use water from the bottom container before refilling the upper container.

This occurs only when you have filled the upper container with more water than what can fit into the lower container.

Check the placement of the washers and nut. Try to tighten the nut.

Remove the filters from the upper container. Remove the spigot.You may clean the system using mild dish soap or a 50-50% solution of white vinegar and water. Use a sponge or soft cloth.Rinse well and dry. Reinstall the filter and spigot.

Please visit www.ProOneusa.com for information on TDS(PPM).

The ProOne G2.0 filter does not affect the pH of the water.

Remove your filters from the upper container. Hold the filter by the blue plastic base. Place the ceramic portion under cool running water for about 2 minutes. Scrub the white ceramic material with the abrasive side of included sponge. Rinse well. Do NOT use any soap on filter. Do NOT allow water to enter stem of filter. Lay filters on side until ready to install.

Confirm the placement of your washer is correct. Washer should be on the inside of the upper container, directly below the filter base. Ensure the wing nut is securely tightened on the filter’s threaded stem. Check to verify that the plugs are firmly installed. Plugs may need replacing over time. If none of these solutions help, please call our customer service center.

Run the “Blue Food Coloring Test” to ensure your filters are working correctly. You’ll need LIQUID blue food coloring, available at most grocery stores. First, empty any water from the upper and lower containers. Place a clear container or glass under the stem of each ProOne G2.0 water filter in the lower container. Place the upper container on top of the lower container and fill the upper container with water. For the water pitcher and Scout, place (1) drop of blue food coloring and stir. For Traveler +, the Big +, and the Big II systems, place (2) drops of blue food coloring and stir. After a short period of time, check the clear containers. If the water is either clear or slightly tinted, your filter(s) are working correctly. If you see a definite blue tint, the corresponding filter(s) may need to be replaced. You may notice some blue coloring on the ProOne G2.0 filters after performing the test. This is normal and should go away after a period of time, or you may clean the filters.

We recommended you source your water before it goes through the water softener.

It’s recommended you clean your entire system once a month,

Most Tested. Most Trusted.

Limited Warranty

ProOne® LIMITED WARRANTY. Lincoln-Remi Group, LLC d/b/a ProOne® Water Filters(“PO”) sells its products with the intent that they are free from defects in materials and workmanship under normal use and care. PO provides a limited warranty to the original retail purchaser of ProOne® products (“Customer”) of those ProOne® products described in this Limited Warranty when purchased from ProOne® or an authorized ProOne® dealer. PO will repair or replace any ProOne® product, at it’s sole discretion during the warranty period under the following conditions:

Product Name: ProOne Gravity BIG II, Traveler+ and BIG+ systems

If during the five (5) years following the purchase of a ProOne® Traveler+ or Big+ stainless 304 system, or during one (1) year for the Big II plastic system, excluding the filter elements or media, PO will replace or repair any component in these systems when found to be defective by ProOne®,

No warranty is given as to the service life or performance of any filter media or any filter element because performance of ProOne® filters will vary with water conditions and water consumption. Customer is encouraged to visit the Lab Report Disclaimer under Terms and Conditions at www.prooneusa.com.

ProOne® filter elements come with a one (1) limited warranty against defects in materials and workmanship only.

Any damage caused by misuse or abuse; accident; improper installation; dropped product; failure to follow recommended installation or provide recommended maintenance; transportation damage; neglect; environmental conditions; or any other conditions whatsoever that are beyond the control of PO are excluded from this warranty.

This express limited warranty is the sole and exclusive warranty.

ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS OR FITNESS FOR ANY PARTICULAR PURPOSE OR ANY OTHER POTENTIAL OBLIGATION ON THE PART OF PO WITH RESPECT TO PRODUCTS SOLD BY PO ARE DISCLAIMED. EXCEPT FOR ANY EXPRESS WARRANTIES, ALL ProOne® PRODUCTS ARE SOLD “AS-IS”. PO shall not be held liable for any incidental, consequential or special damages of any sort whatsoever. The liability of PO is limited to the original retail purchaser and to the repair or replacement of defective components only during the Warranty Period. Labor charges incurred are not covered under this warranty. No refunds will be given at any time to anyone other than the original retail purchaser, except as provided in the refund policy of ProOne®. Please visit Refunds and Returns under Terms and Conditions at www.prooneusa.com The Customer is also encouraged to review the Lab Report Disclaimer under Terms and Conditions at www.prooneusa.com. The liability of PO terminates upon the expiration of the Warranty Period or transfer of product ownership

To obtain warranty service on, or replacement of a ProOne® product, Customer should contact ProOne® customer service by email to support@prooneusa.com to confirm eligibility of warranty. Customer may be asked to send, at the sole expense of the Customer: (a)the product including its original packaging; and (b)the dated sales receipt as proof of purchase, and a prepaid return package, to the following address: ProOne, 1200 Benstein Rd, Commerce Twp., MI 48390. NO C.O.D’s will be accepted.

This warranty provides you with specific legal rights. You may have additional rights which may vary from country to country. Because of individual country laws and regulations, some of the above limitations and exclusions may not apply to you. For any warranty questions, please call 1-800-544-3533 or email to support@prooneusa.com.

Attention CA, IA and WI Consumers. In compliance with states’ law, ProOne products are sold and shipped to residents of these states without any health related performance claims except for aesthetics including chlorine reduction and improvement with taste, odor and sediment. Other states may apply.

EnvirotekIndependently Tested and Certi�ed

by Envirotek

The ProOne® G2.0 �lter element by PropurTM is tested and certi�ed to the following NSF/ANSI Standards:

NSF/ANSI-42 for aestheticsNSF/ANSI-53 for health e�ectsNSF/ANSI-P231 for microbiologicalsReduction of radiologicals

See Propur lab reports for details.

TM

TM

GOLD LABEL CERTIFIED

G2.0

REMOVES LEAD AND MORE

MADE USING RENEWABLE ENERGY

R

NUT &ALUMINA

FREE