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© 2016 www.petpartners.org Grassroots Advocacy Activities that are Safe for Everyday Use Amy Showalter www.showaltergroup.com

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Page 1: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Grassroots Advocacy Activities that are Safe for Everyday Use

Amy Showalter

www.showaltergroup.com

Page 2: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Therapy team since 2012Registered Pet Partners team since 2014

Amy and Finn

Page 3: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Page 4: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

The Big Picture: What Won’t Change

Page 5: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Jeff, what do you think is going to change most in the next 10 years?

That’s a good question. But a better question is: What’s not going to change in the next 10-20 years? What won’t change is people’s desire for lower prices and faster delivery. When you have something you know is true, even over the long term, you can

afford to put a lot of energy into it."

Page 6: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Advancing Your Issues

Industry Think Tanks,

Academia, Legislator

Relationship Development,

Legislator Champion

Development

Social Networks, Activists,

The Media

Political System: Legislators

& Regulators

Extensive Work Required Here

More work here means less work here

More Here

Triggering Event

Page 7: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

1. Constituent meetings 65%

2. Lobbyist meetings 60%

3. Roundtables/briefings 51%

4. Website 50%

***********************************

• Podcasts 3%

• Webinars 2%

“How do you prefer to learn about issues from advocacy organizations?”

The Policy Council, 2007

Page 8: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

In-person visits 46%Representative of constituent group 36%Personal postal letters 20%Personal emails 19%Phone calls 14%Phone town hall comments 17%Lobbyist 8%Form email 1%Social media site comments 1%

Congressional Management Foundation, 2011

Effective Advocacy Tactics“A lot of positive influence”

Page 9: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

“Persuasion Tactics that Change Legislators’ Minds”Showalter & Rhoads

1. L move in your direction?

2. L speak for your issue?3. L lobby colleagues?4. L add name to your

legislation? 5. Relations improved? 6. Was your campaign

successful?

Larger Number of FTF Meetings w/ L.*

*Yes, we also measured email, phone, & letter

contact. They did not attain significance.

Page 10: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Legislators and Social Media: Is It Their Listening Tool or Their Talking Tool?

Page 11: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

• Attending district events 86%

• Responses to constituent communications 83%

• Local media 80%

• Official website 64%

• District office hours 54%

• Telephone Town Hall meetings 45%

“How important are the following activities for communicating views to your constituents?”

CMF, 2011

Page 12: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

1. Family member

2. Personal friend

3. Campaign worker

4. Contributor / Business owner / Local elected official /

CEO / Interest group leader

“What Type of Constituent Is Most Influential?”

Amy Showalter, 1996

Page 13: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

1. Providing consistently reliable information

2. F2F meetings

3. Concise argument / Presenting opposing views

4. Bringing in constituent supporters

5. “Do my job for me.”

-Dr. David Rehr, 2017

What are the most effective lobbying activities?”

Page 14: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Amyism #82

Maximizing Social Media Influence

“Legislators who agree with your cause may cite your social media messages as an authentic influence on them, while those opposed cite the same messages as inauthentic ‘noise.’ Both characterizations cannot be true. To increase your social media authenticity and hence, it’s influence, you must have real, credible advocates on the ground pressing your case.”

Page 15: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

The Advocacy Path: Know Yourself, Know Your Story, Know Your Stuff

Page 16: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Don’t be Intimidated – Flick off “Authority Traps”

Arizona

Pennsylvania

Page 17: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Page 18: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Page 19: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Know Your Story

Page 20: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Amyism #47

Grassroots Narrative: “As influence agents, we must learn to think in story, talk in story, and present our arguments in a narrative form. Because story can persuade and inspire where reason and logic and argument fall flat.“

- Kelton Rhoads, PhD

Page 21: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

1.Who is your audience?

2.What do you want them to do?

3.Think about the defining moments and/or experiences that convinced you of the benefits of AAI.

4.What lessons did you learn from those experiences?

5. How do those lessons support your call to action?

PRO TIP: Test / practice your story with non-Pet Partner affiliated friends, family members, or colleagues. What is their impression of

your story? Be open to feedback, recalibrate and refine!

Exercise - What’s Your Story?

Page 22: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Page 23: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

• “Those who play by the rules and work hard go to the top of my list.”

• -Former Congressman Jim Ross Lightfoot

• “This woman had exhausted all other resources, she could have taken government assistance and refused it. I was her

last resort.” • – Former Florida State Representative Janegayle Boyd

Page 24: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

• Legislator’s web site

• Social media channels

• Set Google Alerts

• www.votesmart.org

• www.govtrack.us

• www.opensecrets.org

Know Your Stuff: Do Your Homework. . .

Page 25: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Professional History & AccomplishmentsLegislative History & AccomplishmentsCommittee AssignmentsLegislative Priorities

Page 26: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Walking the Advocacy (and persuasion) Path

Page 27: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

• Send your newly-elected lawmaker a note of congratulations & good luck, ditto for staff

• Offer to be a resource on AAI issues / the human-animal bond, ditto for staff

• Invite them to speak at one of your club meetings

• Interview them for club newsletter / website

• Promote their social media posts on your issues via your social media channels

PRO TIP: Be consistent! Keep in touch all year, not only when you need them.

The Art and Science of the BFF”

Page 28: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

© 2016 www.petpartners.org

Page 29: Grassroots Advocacy Activities that are Safe for Everyday Use · What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners

About the Presenter

What do International Paper, Pfizer, the American Kennel Club, the National Association of REALTORS® and Pet Partners have in common? They have all turned to Amy Showalterfor her expertise and motivation to elevate their government relations influence. Amy is a grassroots and PAC influence expert who founded The Showalter Group to help associations and corporations increase their grassroots and PAC effectiveness. In fact, over 85% of her long term consulting clients have experienced an increase in budget, staff, PAC contributions and senior management recognition after collaborating with Amy.

She has delivered over 300 workshops and keynotes to over 25,000 grassroots advocates, PAC contributors, and PAC boards of directors, government relations staff, and non-profit volunteer leaders about how to maximize their political and civic influence. For nine years she directed the efforts of the highly acclaimed Nationwide Insurance Civic Action Program (CAP). During her tenure, over 2,000 public affairs professionals across the country ranked Nationwide's program as one of the top two corporate grassroots programs in the country. (Ed Grefe and Martin Linsky, The New Corporate Activism)

Amy’s blog “Politicking the Bottom Line” was published on Forbes.com, and she wrote a regular column for Bloomberg Government. Over 500 media outlets have featured her insights, including the Wall Street Journal, The Washington Times, Politico, CNN Money.com, Foxnews.com, CNBC.com, and Roll Call. She is the author of “The Underdog Edge: How Everyday People Change the Minds of the Powerful . . . and Live to Tell About It.” (Morgan-James) and “The Art and Science of the BFF: 105 Ways to Build Relationships on the Hill, at the State House, and in City Hall”, which has sold over 16,000 copies. Amy also is the Executive Editor of Creating and Managing an Association Government Relations Program, published by the American Society of Association Executives.

She has served as a faculty member at the U.S. Chamber's Institute for Organization Management, and as a guest lecturer at George Washington University's Graduate School of Political Management. Amy has served in several national government relations leadership positions, as a past Chairman of ASAE’s Government Relations Section Council, as a board member of the Washington Area State Relations Group, and produces seminars and learning experiences for political involvement professionals.

Amy has a BA in Political Science from Wright State University and an MSA from Central Michigan University.

She and her husband, Randy Boyer, co-exist with their dogs Eli and Finn in the greater Cincinnati area. Finn is a registered Pet Partners® therapy dog. He and Amy are regular visitors at the Cincinnati Ronald McDonald House and the “Barks and Books” program at the Clermont County Library.

[email protected]

showaltergroup.com