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Graduate CertifiCate ProGrams

C O N T I N U I N G E D U C A T I O N & P A R T - T I M E S T U D I E S

• CliniCal researCh assoCiate• leadership in health Care• CliniCal laboratory quality management

Clinical Research professionals assist in the design, preparation, planning, implementation and review of a clinical trial to ensure it adheres to regulatory and ethical standards. Clinical research is a rapidly expanding field and Clinical Research Associates (CRA) contribute to research studies that have major impacts on health care, like developing new medications and testing new treatment devices and methods. These Clinical Research courses can be taken individually or towards a Clinical research associate Graduate Certificate.

Communications and TechnologyICCR110 • Duration: 12 weeks

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Jan 14, 2013 Jan 4, 2013May 6, 2013 Apr 16, 2013

Accomplish two primary themes: communication and the use of technology to affect that communication. Practical and theoretical aspects of current communication practices will be addressed as well as contemporary aspects of conflict and stress management. Business and technical communication, creating research reports and presentations, and communication in the internet environment are integral course components.

Ethical Issues in Clinical ResearchETCR120 • Duration: 12 weeks

Discover and discuss ethical issues related to clinical research including: consent to treatment/decision-making, confidentiality/disclosure, recruitment and remuneration, integrity in research, and ethical conflict and decision-making in clinical research.Course objectives:• Differentiate between the two major ethical theories found in Western culture • Compare tools for ethical analysis used in clinical practice • Identify and critically discuss ethical issues in clinical research• Prepare an analysis of a case study presenting an ethical dilemma in clinical research


Jan 14, 2013 Jan 4, 2013

online course register at www.michener.ca/ce

clinical research associate 2

Principles of Clinical Research 1CRCR130 • Duration: 12 weeks

Explore the fundamental introduction to the role of clinical trials and research in the health care sector and in industry. Topics include:• Basis of research• Four phases of clinical research • Elements of a clinical trial • Terminology associated with research trials• Role of research in the development and marketing of therapeutic interventions, including drug and medical devices• Roles and responsibilities of personnel and organizations involved• Importance of regulations relating to the conduct of clinical trials [ICH, FDA, TPD]• Requirements for the reporting of Adverse Events to Institutional Review Boards and to regulatory authorities


May 6, 2013 Apr 16, 2013

Principles of Clinical Research 2*CRCR240 • Duration: 12 weeks

Be equipped with the knowledge and skills required to understand the research process and also to plan and conduct quality clinical trials with this advanced course in clinical research. Practice the design, preparation, implementation and evaluation of a clinical project. Topics include:• Audits and quality control • Budget development • Clinical data management • Challenges in the conduct of clinical trials• Specialty types of research studies


Jan 14, 2013 Jan 4, 2013

*Principles of Clinical Research 1 is a prerequisite for this course.

clinical research associate 2

Leadership skills are a must–have in health care settings and this program is designed for people who are new to, or aspiring towards, leadership roles in health care. Each course draws upon a wide range of management and organizational knowledge to support leaders in their positions of leading and managing others, as well as working within health organizations. These leadership courses can be taken individually or towards a leadership in health Care graduate Certificate.

Fundamentals of Leadership EffectivenessFSQM110 • Duration: 12 weeks


Jan 14, 2013 Jan 4, 2013

Establish the fundamental skills required for effective leadership in health care. You will explore a variety of theoretical and practical concepts including:• The difference between a management role and that of a leader in a team• The question of whether leadership can be learned• Communication styles that are best practices in a variety of contexts• The ability to resolve conflict situations• Change leadership• Project management concepts and thinking• Demonstrating leadership behaviours as you work in groups

leadership in health care 4

Ethical Leadership in Health Care OrganizationsETHL110 • Duration: 12 weeks


Jan 14, 2013 Jan 4, 2013

Discover how to identify, analyze and resolve ethical issues that arise in practice as health care leaders.Topics include:• Values clarification• Ethical resources allocation • Transparency in process• Inclusive leadership • Building trust in organizations and setting ethical priorities


Explore how to effectively work with teams and individuals in an organizational context as health care leaders. Topics include:• Understanding organizations as systems• Team development and effectiveness• Implementation of organizational change• Alignment of strategic, operational and individual planning and performance• Organizational health

leadership in health care 4

Organizational Effectiveness for Health Care LeadersOEHL110 • Duration: 12 weeks


May 6, 2013 Apr 26, 2013

Accomplish advanced leadership practices in health care. This course completes Michener’s Graduate Certificate Program for Leadership in Health Care.Topics include:• Leadership culture and accountability• Advanced coaching practices• Leading diverse teams• Engaging others in strategic/systems thinking• Leading quality and continuous improvement• Sustaining best practices

Advanced Practices for Leadership in Health CareADHL110 • Duration: 12 weeks


Jan 14, 2013 Jan 4, 2013

Visit our website to join our mailing list and for details on fees, admission requirements, delivery formats and a range of opportunities available to you.

Check your eligibility for the allied health professional development Fund at www.ahpdf.ca

register today!www.michener.ca/ce

Laboratory Quality Management professionals continue to be in short supply and high demand in the health care sector as clinical laboratories require a designated Quality Manager. Based on the International Laboratory Standard (ISO151189), these Quality Management courses can be taken individually or towards a Clinical laboratory quality manager graduate Certificate.

Fundamentals of Leadership EffectivenessFSQM110 • Duration: 12 weeks


Jan 14, 2013 Jan 4, 2013

Establish the fundamental skills required for effective leadership in health care. You will explore a variety of theoretical and practical concepts including:• The difference between a management role and that of a leader role in a team• The question of whether leadership can be learned• Communication styles that are best practices in a variety of contexts• The ability to resolve conflict situations• Change leadership• Project management concepts and thinking• Demonstrating leadership behaviours as you work in groups

clinical laboratory quality manager 6


Jan 14, 2013 Jan 4, 2013

Explore how to develop and ensure that medical laboratory services meet regulatory needs while allowing continuous improvement with this introduction course to Quality Management Systems.

Three Quality System Essentials are discussed: Documents & Records, Organization, and Service & Satisfaction.

Quality Management Systems (QMS): IntroductionINQM110 • Duration: 12 weeks


clinical laboratory quality manager 6

QMS: Resource ManagementRMQM110 • Duration: 12 weeks

Establish how to develop the resources required for implementing a Quality Management System. Resource management encompasses human resources, infrastructure and the work environment.

Three Quality System Essentials are discussed: Personnel, Facilities & Safety, and Equipment.


May 6, 2013 Apr 26, 2013

QMS: Process ManagementPMQM110 • Duration: 12 weeks

Explore how to develop and manage the processes required for producing examination results. Process management encompasses the provision of supplies needed to perform the process (inputs), design and documentation of the process, the controls required to ensure that the process is working as intended and the systems in place for communicating examination results (the output of the process) to the health care provider.

Three Quality System Essentials are discussed: Purchasing & Inventory, Process Control, and Information Management.


Sept 9, 2013 Aug 30, 2013

QMS: Measurement, Analysis and ImprovementMEQM110 • Duration: 12 weeks

Explore how to measure, analyze and improve the Quality Management System. Measuring and monitoring the output of a process and comparing it to customer expectations form the basis of performance measurements. Systems for managing occurrences and complaints are reviewed.

Three Quality System Essentials are discussed: Assessment, Occurrence Management, and Process Improvement.


Jan 14, 2013 Jan 4, 2013

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