GRADING AND CLASSIFICATION OF HOTELS

PAPER-5 UNIT-2

BYZOYA KHALIDMUBINA POPEREGAYATRI PANDEYDIVYA YADAV

GRADING AND CLASSIFICATION SYSTEM IN INDIA

• Size• Location• Star Classification• Supplementary Accommodations

SIZE

• Less than 25 rooms-Small hotels• Between 26-90 rooms- Average hotels• Between 90-250 rooms- Above average• More than 250 rooms- Large hotels

Location

• Commercial Hotels• Transit Hotels• Resort Hotels• Residential Hotels• Motels

Star Classification• One star hotels

• 2 star hotels

• 3 star hotels

• 4 star hotels

• 5 star hotels

Supplementary Accomodation

• Dharamshalas• Youth Hostels• Camping sites• Circuit house• Travelers lodge• Forest lodge• Dormitories• Paying guest accommodation

Heritage Hotel Classification

• “Heritage Hotels” cover runing hotels in palaces/ castles/ forts/ havelis/ hunting loges/ residence of any size built prior to 1950.

• The facade, architectural features and general construction should have the distinctive qualities and ambience in keeping with traditional way of the area.

• If expansion/ renovation is done, the newly built up area added should not exceed 50% of the total built area including the old and new structures.

Classification of heritage hotels

• Heritage Basic- this category will cover hotel in residencies/ havelis/ hunting lodges/ castles/ forts/ palaces built prior to 1950. The hotel should have a minimum of 5 rooms (10 beds).

• Heritage Classic- this category will cover hotels in residences/ havelis/ hunting lodges/castles/ forts/ palaces built prior to 1935. The hotel should have a minimum of 15 rooms(30 beds).

• Heritage Grand- this category will cover hotels in residences/havelis/hunting lodges/ castles/ forts/ palaces built prior to 1935.the hotel should have minimum of 15 rooms (30 beds)

Special Features

• Heritage Basic- general features and ambience should confirm to the overall concept of heritage and architectural distinctiveness.

• Heritage Classic- The hotel should provide at least 1 of the sporting facilities.

• Heritage Grand- all public and private areas including rooms should have superior appearance and décor. At least 50% of the rooms should be Air conditioned.

Sporting facilities

• Swimming pool• Health club • Lawn tennis• Squash• Riding• Golf course

• Golf• Boating• Sailing• Fishing• Ballooning• Parasailing• Wind- surfing• Safari excursion• Trekking

Cuisines in Heritage

• Basic- The hotel should offer traditional cuisine of the area.

• Classic- The hotel should offer traditional cuisine but should have 4-5 item which have close approximation to continental cuisine

• Grand- the hotel should offer traditional an continental cuisine.

Management

• The hotel may be managed and run by the owning family and/or professional.

General features

• There should be adequate parking space for cars.• All public rooms and areas and the guest rooms

should be well maintained and well equipped with quality carpets/ area rugs/ good quality duries, furniture, fittings, etc.

• The guest rooms should be clean, airy, pest fre without dampness and musty odour and of reasonably large size with attached bathrooms with modern facilities.

Facilities

• Reception, cash and information counter• Money changing facilities • The kitchen and pantry should be

professionally designed• There must be 3 tier washing system with cold

and hot water, hygienic garbage disposa arrangements.

Services

• Quality cuisine• Housekeeping• Modern facilities• Eco friendly environment• Sports facilities and entertainment

PROCESS OF CLASSIFICATION

• HRACC inspects and assesses the hotels based on the facilities and services offered.

APPLICATIONS FOR PROJECT APPROVALS• Applications for project approvals under 4 & star

category as well as heritage category along with the requisite fee should be sent to

MEMBER SECRETARY(HRACC) HOTEL AND RESTAURANTS MINISTRY OF TOURISM

• Applications for project approvals under 1,2& 3 star categories along with requisite fee should be sent to REGIONAL OFFICES.

• Operating hotels may opt for classification at nay stage. While hotels seeking re-classification should apply for it for atleast six months prior to the expiry of current period of classification.

REQUIREMENTS FOR DOCUMENTATION

• Name of the hotel.• Name of the owner/promoter with a note on their

business antecedent in not more than 60 words.• Complete postal address of the hotel with

telephone,fax and email.• Address• Status of the owner/promoter.• Date on which the hotel became operational.• Details of hotel site with postal address and distance (in

kms.) for 1. AIRPOT 2. RAILWAY STATION 3. CITY CENTRE

DETAILS OF THE HOTEL• Area of hotel site (in sq.m )• Copy of land used permit.• Star category being applied for• No. of rooms and size of eah type of room• Size of bathroom in sq.ft• Conditioning details for guest room and public area• Details of public areas 1. Lobby/Lounge 2. Restaurants with no. of covers. 3. Bars 4. Shopping Area 5. Conference Halls 6. Health Club 7. Business Centre 8. Parking Facilites Details of Fire Fighting Measures Security Features

CERTIFICATES & NOC• Certificate License from Municipality• Certificate License from concerned Police Dept.• Clearance certificate from Municipal Health Officer• NOC from Fire Service Department• Public Liability Insurance• Bar License• Sanctioned Building plans & Occupancy Certificate• If classified earlier a copy of Classification Order issued by

Ministry of Tourism• Clearance /NOC from other local authority• Approval authority from INDIA • Application Fees.

STAR CATEGORY CLASSIFICATION/RECLASSIFICATION FEES IN Rs.

1 – STAR 6,000

2- STAR 5,000

3 – STAR 10,000

4 – STAR 15,000

5 – STAR 20,000

HERITAGE 25,000

• Upon receipt of application complete in all respects, the hotel will be inspected by a classification committee which will be constituted as follows :

A. For 4,5, and Heritage Category - Additional Director General, Govt. of India - Chaired Person ( HRACC ) - Representative from FHRAI - Representative from HAI - Representative from IATO - Representative from TAAI - Principle Institute of Hotel Management - Member Secretary HRACC - In case of Heritage Category , a representative of India Heritage Hotels Association IHHA

B.For 1,2,3 star category• Chairperson,secretary(tourism) of concerned

State Govt.• Regional Director,India tourism Office• Representative from FHRAI• Representative from HAI• Representative from IATO• Representative from TAAI• Principle Institute of Hotel Management

• The recommendations will be sent to HRACC Division(Ministry of Tourism.Govt of India) within 5 working days and the recommendation of the the HRACC inspection committee will be approved by the Chairperson HRACC.

• Any changes in the plans or management of the hotel should be informed to the HRACC,Ministry of Tourism,Govt of India within 30 days otherwise the classification will stand terminated.

• Classification will be valid for a period of 5 years from the date of approval of chairman HRACC.