graded-innovations from the past, in the present and for the future
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Graded-Innovations from the past, in the present and for the future. Luiz Augusto Zicarelli de Oliveira ICT Network and Infrastructure Mgr. January 2013 [email protected] | @luizicarelli. - PowerPoint PPT PresentationTRANSCRIPT
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Graded-Innovations from the past, in the present and for the future.
Luiz Augusto Zicarelli de OliveiraICT Network and Infrastructure Mgr.
January [email protected] | @luizicarelli
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Mission Statement
Graded is an American school that serves an international community of learners by inspiring individual excellence in a collaborative setting,
fostering intercultural competence and empowering students to become engaged,
ethical citizens in a dynamic world.
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Graded’s IT History
Early ’70 to mid ‘90 : AV department was responsible for the equipment used by students and in the offices.
Early ’80: First computers were accquired . Late ’90 : Technology Department formally created. 2003 : Libraries were merged into the Tech Dept. 2008 : Evolved to ICT Department.
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A/V Dept.:First Generation of Resources
Slide and overhead projectors were widely used in classrooms.
Tape recorders (K7 and VHS)
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A/V Dept.:First Generation of Resources
First computer lab (1982-83)
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A/V Dept.: Need for innovation
First computer lab assembled in 1983 ( one of the first in Brazillian schools).
First secondary school of South America with Internet “class C” node, in 1992
1995 - Students and staff able to Dial-in and connect to school’s system.
2000 – Launch of Teacher and Staff Laptop Program, with over 100 teachers receiving their first laptop.
2001 – First attempt to wireless-network on campus
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From A/V to IT then ICT
Late 90’ the first classes using iMac Labs and other proper resources.
New Media Center built in 1998, with US Library and A/V Dept. In the same building.
Number of computers increased 500% in 5 years. Pressure for Mobility.
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From A/V to IT then ICT
Past-2000
Basic Language Computers
PC Desktops 2 Mac labs 2 PC labs 10/100mbps
connection Low Internet
demand
2001-10 PC Desktops
spread through school
3 iMac Labs Laptop Carts Laptop Checkout Wireless network Gigabit ethernet
Connection Increasing
internet demand IP Thelephony
2011-future BYOD Deactivated
Labs Smaller TCO Smartphones
and tablets Collaboratories cloud-based
systems Unified
Communications
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From A/V to IT then ICT
1999 : first wireless access points ( Cisco aironet 340) 2000/01 : Laptop Program 1st year 2001/02 : 1st. wireless laptop carts (Dell and Mac) 2002/03 : 1st. Gen. Wireless infrastructure deployed
(Enterasys) 2003-2008: full structured cabling installation and
Equipment upgrade. 2007: Enterprise-level Wireless (Aruba) 2008/09: Google apps adoption 2009/2010: Email Migration (Gmail) 2010: Platform Migration (Novell to Microsoft) 2012: Ipad Pilot
Mobility Evolution
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From A/V to IT then ICT
1995 2000 2005 20120
50
100
150
200
250
300
350
400
450
500
macs PC-Desktop PC-Laptop PC-Netbook tablets2
Evolution of devices
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From A/V to IT then ICT
1995 2000 2005 2006 2007 2008 2009 2010 2011 20120
20
40
60
80
100
120
140
Projectors Labs Wireless Aps printers still cameras video
Available equipment on Campus from 2000 to 2012. For staff, faculty and students.
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From AV to IT then ICT
IP PBX, using SIP Phones, with 300 internal extensions, but only150 Direct-dial (Siemens) 15 Fax/Backup Direct lines 90 Cell phone lines 50 3G modems 100Mbps Internet Conection (3 different providers bundled and ballanced) 14 Servers, with 4 of them holding 14 virtualized machines 10 TB of storage 31 border switch units (enterasys B3G/B5G) 124 Wireless Access Points 77 Digital Cameras 60 Video Cameras 162 docking stations 38 document cameras 90 eBeams 75 Networked Printers 129 Projectors 82 Networked Digital Clocks 21 scanners 905 Computers 25 iPads (pilot)
Current Environment
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From A/V to IT then ICTNetwork design 2001
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From A/V to IT then ICTNetwork design 2012
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From AV to IT then ICT
Antivirus – from Trend Micro to Symantec.cloud DNS – recursive DNS from DynDNS, which also
provides Internet content filter, the Internet Guide. Monitoring – OpMon, from OpServices, provides
customized infrastructure monitoring, based on Nagios.
Google Apps – Documents, Calendar, Email, Blogs, Sites, and many other online resources.
Web site – Developed and hosted by Finalsite Student Information System – Veracross, hosted by
Breuer Co.
Systems as Services
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From AV to IT then ICT
OpMon - https://Monitor.graded.br Wireless Dashboard -
https://wireless-master.graded.br:4343/ Internet Load Balancing - https://172.16.16.1/load.htm Netsight - http://10.10.1.7:8000/Clients/index.jsp System Center 2010 Hyper-V and Cluster manager
Monitoring and Controlling
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ERP system implemented in 2000, called Microsiga Protheus 6, using SQL database.
In 12 years, the system has evolved and spread to all areas, to version 11, to be implemented next Jan 25th.
New Version will have also a new infrastructure, with two new servers, fully redundant.
https://microsiga.graded.br
From AV to IT then ICTERP
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From AV to IT then ICT
First e-mail system was implemented in 1995. From 2001 until 2009 Graded used the Novell’s
Groupwise. It was locally stored on a simplex mode. In 2005 Web-based Anti-spam service was added to
the email system. In 2009 accounts were migrated to Gmail (Google
Apps). Old service was permanetly deactivated in 2010. http://mail.graded.br
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From AV to IT then ICT
Until 2004 control was made by hand or spreadsheets.
First digital system implemented in 2005. Installed and mantained on campus. (Track-it)
In 2008 service was migrated to SaaS system, online and off-campus. (Helpdesk)
https://www.loop1helpdesk.com/cgi-bin/WebObjects/HostedHelpdesk.woa/wa?id=153
Helpdesk
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From AV to IT then ICT
ERP Until 2008 Databases were not consistent, and each
area worked on a different database, on different formats, MDB, DBF, DBX.
2009 New Saas Student information system was implemented Veracross.
https://www.veracross.com/graded/esweb.asp
Databases
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ICT Management
Strategic Planning Measuring and controlling ITIL/Cobit/PMI Frameworks Continuous improvement
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ICT Management
Processes Mapping Reports Control and mitigation of issues and problems Knowledge base Integration with contractors Inventory
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ICT Management
16 Local Service Providers, 10 including on-site support
7 International Service Providers Inventory - More than 100 software available for
teachers and students usage Liability - More than 1300 users every day. Security - More than 1000 wireless devices logged in
every day.
Current priorities / challenges
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21st. Century School’s ICT
Mobility – 3 to 1 ratio – Consummerization Anytime and Anywhere access Social Networks - online communication Virtualization Cloud solutions Digital Content
In the horizon
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THANK YOU!
Access our Cohort group forum at http://innovate2013.ning.com/group/the-people-behind-the-scenes-infrastructure and share your ideas!