gov 2.0 pat mccormick
DESCRIPTION
TRANSCRIPT
P2P government public purpose and the bounty of the commons
Patrick McCormickManager Digital EngagementDepartment of Justice Victoria Gov 2.0 Conference Canberra3 November 2010
Unless indicated otherwise, content in this presentation is licensed:
P2P government public purpose and the bounty of the commons
1. we are here now
2. rebooting the business case
3. P2P from inside out
4. public purpose
1. we are here nowMap of Online Communities 2010: Randall Munroe/xkcd, Ethan Bloch/Flowtown
the tragedy of the commons
• the situation in which multiple individuals, acting independently, and solely and rationally consulting their own self-interest, will ultimately deplete a shared limited resource even when it is clear that it is not in anyone's long-term interest for this to happen - Wikipedia
the bounty of the digital commons
1. close to zero marginal cost of production
2. close to zero marginal cost of distribution
3. scale not scarcity
the bounty of peer to peer production
the bounty of self-selection and meritocracy
the public sector is evolving
1. 20th century administrative bureaucracy
2. new public management - performance
3. triple bottom line - shareholders and stakeholders
4. co-productive, shared enterprise
read-onlyrigid, prescriptive, hierarchical
read-writeagile, principled, collaborative
citizen expectations are changing
3 types of expectations - Charlie Leadbeater
• I need – essential services government must provide
• I want – discretionary services responding to demand
• I can – option to self select, participate, co-produce
why now?
• Internet 1.0 – low or no cost production and distribution
• netizens 1.0 – surplus computing and doing capacity
• web 2.0 - new tools, behaviours, expectations
the Internet has something to do with it
compact yet immense, a ‘small world’• 10x growth adds ‘one hop’
• growth is organic and ad hoc
power law distribution mostly below and above the mean•few with many links•many with few links
In Search of Jefferson’s Moose - David G. Post
power law distribution mostly below and above mean• few with many links• many with few links
and is increasingly the people’s choice
20%
(AGIMO: Australia in the Digital Economy, 2009)
27%
16%
11%
what does this mean for government?
a new approach
• share (not cede) power, when and where appropriate
• maintain authority in old and new models
• moving from a PDF to a Wiki approach
key components
• culture of experimentation and collaboration
• open access to public sector data and information
• voice of authenticity, uncertainty and contestability
emerging policy platform
Victoria• parliamentary inquiry into PSI• VPS innovation action plan• government response on PSI• government 2.0 action plan
Commonwealth• Gov 2.0 Taskforce report• APSC online engagement guidelines• declaration of open government
2. rebooting the business case
co-production with or without us
• “information wants to be free”- Stewart Brand at first Hackers' Conference in 1984
people are talking in new ways and new places
0
1000
2000
3000
4000
January February March April
Month on Month Trend
Alcohol & Street ViolenceSocial Media Analysis
26%
April 2010
new evidence to refine policies and services
Violent CBD brawl
Street violence talk spawned by Williams’ death
focus on outcomes over processes
• tools demand less structured approach• business cases demand iterative, adaptive
methodologies - unexpected challenges, benefits
‘the cathedral and the bazaar’ – Eric Raymond
follow rules of disruptive innovation
• think big
• start small
• fail fast
avoid inflexibility of massive projects
• think big
• start small
• fail fast
• think small
• start big
• fail slowlyValberg Lárusson, Flickr
large projects benefit from rapid prototyping
• constrain time and budget• eliminate all technical and
bureaucratic barriers• co-locate joint strike force team
with diverse expertise, experience
agile approach rewards innovation
• ‘skunk works’ dedication• daily, agenda free meetings• all ideas valid, fast decisions• draw upon external expertise
3. P2P from inside out
supporting a culture of collaboration internally
• more than laws• courts, consumers,
indigenous, racing, gaming, prisons and more
• with a staff of more than 7,000
conversations, questions, problem solving
encouraging content creativity
seeking and voting on ideas openly
working together across boundaries
4. public purpose
CFA, Black Saturday, Flickr
public purpose
• outcomes focus - communicate goals
• open and transparent - access to PSI
• social capital for social innovation
• shared responsibility
• creating co-production opportunities
supporting existing community role and establishing trusted, authentic presence on new platforms
seeking citizen input, educating interactively
sharing information to reduce costs, build trust and confirm public safety objectives
fostering shared responsibility through citizen engagement and content creation
maintaining community engagement to better cope with complex problems
Yarra Valley, Black Saturday, Flickr
going where people are to build trust and improve access to information9,300 fans x average 150 friends = 1,209,000 people
because people want to help and play a role that government is well placed to facilitate
seeking citizen support for emergency volunteers Vital. Valued. Victorians.
sharing emergency information in timely, convenient way extends frontline response to community
mobile apps enable citizens to help themselves and their neighbors
geospatial data and location awareness put powerful tools in the hands of citizens
P2P government public purpose and the bounty of the commons
1. we are here now
2. rebooting the business case
3. P2P from inside out
4. public purpose
re-using this presentation? the fine print…
• Parts of this presentation not under copyright or licensed to others (as indicated) have been made available under the Creative Commons Licence 2.5
• Put simply, this means:– you are free to share, copy and distribute this work– you can remix and adapt this work
• Under the following conditions– you must attribute the work to the author:
Patrick McCormick ([email protected] or [email protected])– you must share alike – so if you alter or build upon this work you have to keep these same conditions
• Unless stated otherwise, the information in this presentation is the personal view of the author and does not represent official policy or position of his employer