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Copyright 2011 Esna Technologies Inc | www.esnatech.com | 1-800-565-3762
Enabling Unified Messaging, Presence and Phone integration for
Google apps
Unified messaging
Presence
Fax server
Dialing & Mobility
How it works
Sales
Objections esnatech helps overcome
• Lack of unified messaging with existing corporate voice mail• Lack of dialing off my phone system from Contacts on my PC• Lack of Faxing from my email which I have today• Missing features they have with Microsoft- Unified Messaging with Exchange, and
Dialing and presence From existing phone system, (MS OCS replacement)
Consulting Methodology
Productso Unified Communications for Google apps Applications server
Office LinX Google Marketplace
Application server that integrates the existing phone system and voice mail platform with Google apps as well it extends phone presence and Fixed to mobile convergence services into Google apps.
Esnatech Google UC portfolio
Gmail Unified MessagingIntegrates with any phone system to deliver voice and fax access from GMAIL and Email access over the phone.
Google Talk Rich Phone PresenceIntegrated phone presence with Google talk to see who is on or off the phone and initiate click to dial off your phone ext.
Calendar Integrated MobilityPersonal, shared, and public calendars integrated with your phone voice mail greetings, and mobility settings for find me follow me functionality
Knowledge Screen PopsDesktop look up using Google search based on incoming caller ID and name to provide adhoc call center functionality
UC web ServicesBoth desktop and web gadgets enable full dialing , presence and corporate phone search functionality from any OS or browser
Google Fax ServicesGoogle apps integrated fax services for fax messaging with Gmail and outbound faxing from Google docs and Gmail
Google Android PBX Integrationintegrated Android OS devices with existing phone system and PBX for station to station dialing and inbound and outbound calling of enterprise PBX
Speech Access to AppsNavigate Google Contacts, Calendar, and Gmail over the hone leveraging DTMF and speech commands for offline hands free access to your Google apps account
Gmail Unified Messaging
Access to Voicemail in MP3 or Wave Format & Integrated Transcription
Single inbox to all messages- voice, fax, chat and recorded conversations
Rich Presence
Gtalk enterprise presence• Federated
presence with• Desk phone• Mobile phone
• No software installation
• Supported on Gtalk for android
• Enabled Click to dial with• Esantech UC service• Gtalk/voice
• Provides phone status
• Provides location• See how it works..
.
Google Calendar support
Calendar driven Presence• Federated
presence• Google
Calendar• Calendar
presence with Gtalk
• Call Routing based on calendar status
• Voice mail greetings integrated with Calendar
• See how it works...
UC Web services
UC Web app for Gmail• Web gadget
works in all OS• Active call control• Desktop faxing• Instant messaging• Presence• FMC mobility• See how it works..
.
Smartphone PBX integration
UC Mobile for Smartphones• Integrates device
with existing PBX• Active call control• Find me follow me• Instant messaging• Presence• FMC mobility• Wifi handoff with
SIP client• See how it works..
.
Executive Overview
Key value of esnatech’s Office-LinX Unified Communication applications to the Google apps team.
o Esnatech has been providing Unified Communication solutions for Google apps for the past 2 years and are already a listed vendor in the Google Market-Place.
o Proven solution with large reference-able customers in all market segments and key vertical markets SEIU, City of Westerville, University of Maine, GSA (General Services
Administration), Lemar Advertising, Anys, Park University, Menlo College, Mead West Vasco, and IHG
Have been involved and proposed in close to 370K Google app seats as opportunities in less then 12 months!
Success Stories
IssueMoved to Google apps and were looking for new phone system that would provide the city full Unified communications services within Google apps, in particular Unified messaging
SolutionThey selected a Mitel phone system that was SIP integrated to the esnatech Communication and collaboration application server. The esnatech application server extended Mitel dialing, Presence and messaging services directly into GMAIL and Google apps. They were able to access voice and fax messages from Gmail and initiate phone calls off their Mitel phone system directly from Google apps.
ROIConsolidated voice, fax and mobility investments into the esnatech application server and were able to invest in smaller capacity based on the direct integration with GMAIL and enabling users to access voice and fax messages right from Gmail. Eliminated costs in managing and maintaining legacy voice mail, fax server in single service. Also enabled them to use and leverage Google voice behind their City wide Phone system
Success Stories
IssueThe University’s IT team wanted to consolidate their voice networks across a very diverse legacy PBX environment and integrate them seamlessly to the Google cloud. This would deliver true unified communications capability, including single inbox access to all messages, presence information shared across Google Calendar and Google Talk, and fixed-to-mobile convergence.
SolutionOffice-LinX enabled the University to connect to key applications in the Google Apps cloud, including hosted email, shared calendars, shared documents, and collaborative websites. The Office-LinX solution seamlessly integrated with the University’s existing Cisco telephony system, without the need to add hardware. With the potential of hundreds of users or more, the scalability and the intuitive Office-LinX user interface were key factors in selecting the Office-LinX solution.
ROIThe Office-LinX solution seamlessly integrated with the University’s existing Cisco telephony system, without the need to add hardware. With the potential of hundreds of users or more, the scalability and the intuitive Office-LinX user interface were key factors in selecting the Office-LinX solution. In addition to voicemail services, the esnatech solution also delivered an array of valuable, time-saving and productivity enhancing features including presence and mobility to the University of Maine System’s faculty and staff.
Esnatechs Office-LinX is able to provide full UC for Google Apps integration for over 30k users per deployment
• Various Deployments with large implementations
• US Senate – 18000 Users
• IHG – 18000 Users
• Pacific Gas & Electric – 15000 Users
• Litton Loan – 5000 Users
Scalability
Top Google apps resellers Globally Resell or refer the esnatech solution for voice integration
Google Apps Eco-System
“SADA sees Esnatech as a key strategic partner in helping organizations adopt Google Apps. Many organizations wish to make the switch to Google Apps but want to preserve or enhance their unified messaging experience. Esnatech provides the best-in-breed integration solution, backed by 20+ years of multi-platform phone system experience.” —Tony Safoian, President and CEO, SADA Systems
Company Facts
Head Office: Richmond Hill, Ontario Canada
• Regional Offices: London U.K /Henderson Nevada
• Esnatech resources in Colorado /Connecticut / Oregon
• 1900 certified partners globally
• Over 300 new customers served in the past 12 months with active service to over 1000 sites annually
Company Facts
• Active distribution and business developmento North America / EMEA / AsiaPac /and LATIN
AMERICA
• Company Sizeo 75% of the workforce engineering and
supporto 2011 forecasted revenue $13 million
USDo Growth specifically from Google apps
Opportunitieso 370,000 plus Google apps Seats
proposed with UC in 2010o Average seat sale for UM/UC
$30.00 per user per year
Contact Information
Esnatech Sales [email protected] say “Sales” / 800 565 3762 say “Sales”Website-www.uc4googleapps.com
Where to get a demo account?Request from Esnatech Regional Manager-
add to our hosted Amazon platform (Google Sandbox). [email protected]
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