goodyear aquatread case
TRANSCRIPT
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Goodyear Aquatred
Group 11
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Agenda
Consumer Behaviour
Distribution Channels
Risks and Benefits of launching Aquatred Proposed Launch Strategy
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Consumer Behaviour
13 % of all buyers intent to buy Goodyear as well as Michelin
Preferred to Michelin by buyers in price constrained and commoditysections
But loses out to it in the value oriented and quality section (whichform 62 % of buyer base for major brands)
Need to improve the standings in the above two segments
Buyer dist.
major brands
19% 28% 33.8% 19.2%
All Buyers Price
Constrained
Value
Oriented
Quality
Buyers
Commodity
Buyers
Goodyear 13% 16% 17% 18% 10%
Michelin 13 9 24 22 6Other 19 18 20 25 16
Uncommited 55 57 39 35 68
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Consumer BehaviourSwicth Bridgestone Firestone Goodyear Michelin Minor Pvt. Label Total
Bridgestone 29% 4% 8% 8% 7% 43% 100%Firestone 2 27 11 6 7 45 100
Goodyear 2 5 39 5 9 38 100
Michelin 3 3 7 44 6 36 100
Minor 2 4 10 7 32 42 100
Pvt. Label 2 5 8 5 7 70 100
Only 39% of Good Year products is replaced by Good Year whereas 44 % of
Michelin products are retained by their customers
This shows that their Brand loyalty is weak Approximately 12% of our customers are moving to other Brands which shows
that we are not fine tuned with our value buyers
Or it is because consumers are moving to a more price sensitive market
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Distribution Channels
Goodyear does not supply to channels thatcontribute to 24% of industry sales
Overreliance on manufacturer owned outlets
Price Index (%)
Growth % share
(81 -91) Industry (1991) Goodyear
Garage/ SreviceStations 110 -25 6 0
Warehouse Clubs 80 200 6 0
Mass Merchandisers 97 -25 12 0
Manufacurer OwnedOutlets 107 -18.18 9 27
Independent
Dealers 90-95 8.62 63 58
Others NA NA 4 15
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Distribution Channels
Goodyear has 1047 outlets compared to 125 by Michelin
An option can be to convert the owned stores to franchises or independent
dealers. ( Can be cost effective)
Goodyear has 4400 independent dealers but only 2500 active. (Just 57%)
Decrease in Independent dealers selling only Goodyear tires (70 % to 50%)
Higher margin for retailers than the private label tires (24-28% compared to 20%)
Efforts to be made to increase the activity. May be through incentivizing them.
(giving them an option to choose from a net cheaper product or an existing
package)
Type Number Contribution tosales
Per storecontribution
Owned 1047 27% .026%
Active Dealers &
Franchises
3100 58% .019%
Govt. Agencies 15%
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Mass Merchandisers ?
Pros: Would help it target the price sensitive buyer. (about 45% of buyers)
Can prove to be a good channel for the lower end products(introduced on behalf of private labels)
Increased demand can help mitigate the problem of lower capacityutilisation
Competitors like Michelin does it
Cons Can exacerbate the problems of the independent dealers (loss of
sales, lower prices) which might affect the brand loyalty of dealers
Brand Image
A possible option: Sell only the Lower end product through thechannel reserving high end products for its traditional supplychannels.
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Aquatred: To launch or not to Launch
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Product
Valueproposition:Wettraction (2nd on listof consumerpreferences)
Psychologicalassurance of safety
Visuallydifferentiatedproduct
Promotion
Launch &promotion duringWinter Olympics togain the position offirst mover
Training of salesstaff (33%customers told ofAquatreds wettraction, 16% abouthydroplaning)
60,000 mile
warranty
Place
Use of Goodyears
Just Tires
Independentdealers
ManufacturerOutlets
Pricing
8% of Aquatredcustomers are priceoriented
Given this segment,a price tag of $90
will not be an issue
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Risks / Challenges
Initial inventory
available only fordomestic cars
Molds to produce othersizes wont become
available immediately
Competitors launchingproduct with higher
tread life (80000 milescompared to 60000miles of Aquatred)
Launch of anothercompetitor product
within a year with thesimilar technology(antihydroplaning)
Suggestions
Launch tires for differentsizes/ imported cars later, butdont forego advertisement
opportunity of Olympics
Plan to raise 60000 milesguarantee to 80000
- R&D, get an 80,000 mile tireready to meet competitor
launch
Continuous R&D, be preparedwith a developed product tomeet competitors launch of
similar product
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Proposed Launch Strategy
Position in the higher margin replacementmarket
Value oriented and quality buyers
Quality and performance higher perceivedvalue + willingness to pay
Psychological need safety(Less breakingdistance)
Social need style
Economic benefit more value than competitors
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Proposed Launch Strategy
Price at a premium around USD 90,
communicates image of superior product
Promotional campaigns focus on value
driven consumers
Aggressively promote in high rainfall regions
Training programs for dealers and staff
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Thank You !