In this day and age, it is virtually impossible tosearch or apply for jobs without going online.

That is why Computer Training forEmployment at Boston Career Link is such acritically important program for thousands ofarea job seekers. Boston Career Link is theone-stop career center operated by Goodwill.

Computer Training for Employment, or CTEfor short, is a weekly class that helps studentslearn how to apply and search for jobs online.

The program recently received a boost fromthe National Grid Foundation. The supportand grant from the Foundation will helpGoodwill continue assisting Boston’s under-served communities. National Grid Foundationfocuses on creating opportunities for solutionsto educational and environmental issues. Itsobjective is based on the principle that givingpeople the tools to build hope is an essentialingredient in the development of individuals,families and communities.

“In challenging economic times, Goodwill’sCTE program can make the differencebetween getting a job and being unem-ployed,” said Bob Keller, president, NationalGrid Foundation. "With Goodwill’s help,CTE can literally be a life changing experience.”

For the students in CTE, the class is making adifference.

“The class was very helpful,” said Na’ImahJeffries, who is looking for a job in early education. “I knew some of the basic things,but I learned a few shortcuts. I learned a lot.”

U.S. Representative Michael Capuano,Somerville Mayor Joseph Curtatone, and stateSenator Pat Jehlen were among the specialguests at the grand reopening of theSomerville Goodwill Store on June 22, 2010.

The Somerville store, which has been a fixturein Davis Square since 1990, sustained majordamage during the heavy rainstorms in March.Fortunately for Goodwill, renovations hadalready been planned, so it was just a matter ofmoving ahead sooner than anticipated. Therenovations to the store, located at 230 ElmStreet, included new paint, new floor covering,new fixtures, and new cash counters. The storedidn’t close during the renovations.

At the grand reopening celebration, dignitariestalked about Goodwill’s positive impact in thecommunity

“Goodwill is not just a retail business,”Capuano told the crowd. “It’s also a training

FALL/WINTER 2010 A publication of Morgan Memorial Goodwill Industries

inside this issueYouth Programs..................................page 2

Hartl Award Winner ........................page 2

Goodwill LaunchesDonate Movement .............................page 3

Eric Goes to Washington ...............page 3

After the Deluge,Somerville GoodwillStore Makes a Splash

Computer Trainingfor EmploymentMakes a Difference

continued on page 3

Boston University and Goodwill teamed up this pastspring to collect reusable goods during the MoveOut period when students leave the dormitories forthe summer break.

The campaign, called Goodwill, Not Landfill, exceededall expectations and resulted in the collection of 35tons of goods that could be resold in The GoodwillStores.

From April 24 to May 19, sustainability@BU andGoodwill worked together to collect gently usedclothing and other working items that might otherwisehave ended up in a local landfill. Goodwill bins wereplaced at all the campus dorms and the goods werecollected on a daily basis. Sometimes several pick upswere needed because of the volume of the donations.

continued on page 2continued on page 4

Boston University and Goodwill Team Up to Go GreenGoodwill, Not Landfill provides alternative for students

Students at Boston University donatedmore than 35 tons of goods as part ofGoodwill, Not Landfill earlier this year.

As Congressman Michael Capuano and state SenatorPat Jehlen look on, sales associate Michelle Finchtalks about what Goodwill means to her. Finch is agraduate of Goodwill’s job training program.

Goodwill CEOCelebrates 15thAnniversary

Congratulations to Joanne Hilfertywho celebrated her 15th anniversary in August as CEO and president ofMorgan Memorial Goodwill Industries!

BU – continued“Many reusable items are tossed out at the endof the year, including working lamps, usablecarpets, good linens, those sorts of things,”said Dennis Carlberg, Sustainability Directorat Boston University. “The Goodwill, Not Landfillcampaign was an opportunity to change thatand we were thrilled with the results. Studentswho participated helped the environment andthe programs at Goodwill that help peoplelead better lives.”

“Moving out took on a whole new meaning atBoston University this past spring,” said TerryFitzpatrick, vice president of retail enterpriseat Goodwill. “By merely putting their unwantedclothes in the Goodwill bin instead of throwing them away, students made a socialand environmental statement.”

The campaign was promoted through e-mailblasts, social media, and posters at BU dormsand around the campus. Goodwill and BUplan to hold Goodwill, Not Landfill drives at theend of every term.

Thanks to donations, Goodwill annuallydiverts 18 million pounds of items from locallandfills. These items are sold in one of the11 Goodwill stores in eastern and centralMassachusetts and support charities and othercommunity based organizations such as guestsat the Pine Street Inn. Goodwill’s mission is to provide job training and related services forindividuals with disabilities and other barriersto employment.

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Goodwill has presented Wanda Velazquez withthe 2010 Emil Hartl President’s Award in recognition of her outstanding performance as aGoodwill employee.

Wanda is a sales associate at The GoodwillStore at 1010 Harrison Avenue. In this role, sheassists customers in the boutique department,rings the register, and maintains the store bycleaning and handling merchandise. She is alsoactive in training new employees and partici-pants from Goodwill’s job training programs.

A Dorchester resident, Wanda has been working at Goodwill for seven years. “I am very proud to work at Goodwill,” she said. “It hasbeen a good opportunity for me to learn and work with other people.”

“Wanda is a tremendous asset to Goodwill and the retail store,” said Joanne Hilferty, president ofGoodwill. “She goes above and beyond to provide excellent customer service. She is a role modelfor new staff members and program participants and extends herself to support them. She is mostdeserving of this honor.”

Wanda was nominated by Louella Hoffman, the senior administrative assistant for retail atGoodwill. A frequent customer at the Roxbury store, Louella nominated Wanda for her calmdemeanor and expertise in pricing and customer service.

“She gets along so well with all of the customers and knows exactly what they like,” Hoffmansaid. “She really filled the bill.”

The Emil Hartl Award is presented annually to an employee who clearly exemplifies the missionof the organization by demonstrating creativity, innovation and leadership and who has accom-plished significant achievements within the preceding year that have added quality and value toGoodwill. Dr. Emil Hartl was the director of rehabilitation for Goodwill and the founder anddirector of the Charles Hayden Goodwill Inn School, a program for troubled youth. A notedresearcher in psychology and an expert on delinquency prevention and treatment, Hartl’s creativityand innovation won the respect of his colleagues and kept Goodwill on the cutting edge. Hecame into work every day well into his nineties.

Wanda Velazquez isHartl Award winner

Senior administrative assistant Louella Hoffman,Goodwill president Joanne Hilferty, and sales associ-ate and Hartl Award recipient Wanda Velazquez.

Another Fresh Air Camp is on the books – the104th year, to be exact – but the Goodwill’sBNY Mellon After-School Academy for Girlsand the new GoodGuides youth mentoringprogram are in full swing.

The After-School Academy for Girls openedfor the new academic year and is once againoffering a wide range of programs to encourageacademic achievement, leadership development,civic engagement, and career success for girlsin grades four through 12.

The Academy meets after school at GoodwillMonday through Friday during the schoolyear. Programming at the Academy is tailoredto meet the academic needs and healthydevelopment of each girl.

This year, the girls will also have an opportunityto participate in Goodwill’s new youth mentoring program called GoodGuides. Thegoal of the program is to match 100 youth,both boys and girls, ages 12 to 17 with supportive adult volunteer mentors who commit to mentoring for four hours eachmonth for at least 12 months.

Research has demonstrated that youth whoare matched for one year or more in mentoringrelationships are more likely to graduate fromhigh school, attend college, and show respectfor adults. Youth are also more likely to avoidalcohol, drugs, and violence.

GoodGuides differs from other youth mentoring programs because it is focused oncareer and college exploration for older youth.GoodGuides staff plan, lead, and supportactivities for groups of mentors and theirmentees to take part in together each month.Morgan Memorial Goodwill Industries is oneof 56 Goodwill organizations across the country participating in this national effort.

Goodwill Youth Programs Focus on Academics, Mentoring

For more information aboutGoodGuides or the After-SchoolAcademy for Girls, please contactValerie Gold at 617-541-1434 orvgold@goodwillmass.org.

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COMPUTER TRAINING – continued

Goodwill kicked off its Put Your Clothes to Work drive at a reception at Caturano and Company on May 12.The clothing drive collects business outfits from corporate partners for Boston-area job training program graduates.At the reception, from left to right, were Joanne Hilferty, president of Goodwill; Gloria Epps, a Goodwillemployee, clothing collaborative participant and program speaker; Steve Pogorzelski, CEO of clickfuel.com andGoodwill board chair; Nancy Aubrey, vice president at Caturano and Company and Goodwill board treasurer;Janet Wu, WHDH-TV reporter and program emcee; and Sandy Lish, principal of The Castle Group, a program sponsor.

Jeffries, who is from Roxbury, said the class hasalready helped her with many online job searchtechniques.

Olga Martinez of Roxbury agrees.

“CTE was very useful,” she said. “We learnedvery specific information to help us findemployment. We learned a number of tips toimprove our profiles.”

Martinez added: “Everything was really welldone. The presentation was very good andeveryone was participating.”

Madeline Vinitsky of Hyde Park said the classhad really made a difference for her. “I was laidoff last year and have been doing substituteteaching since then. I don’t have a computer, soit was really good for me to be able to take aclass like this.”

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They say good things come in threes, and Eric Chouinard certainly experienced that earlier thisyear when he graduated from high school, landed a full-time job, and made a trip to Washington,D.C., where he spoke to hundreds about his Goodwill experience.

Eric made the D.C. trip in April as a special guest of Goodwill Industries International, which washonoring Congressman John Tierney with its 2010 Goodwill National Policymaker Award. Theaward recognizes a federal policymaker who has clearly demonstrated support for Goodwill’s public policy priorities. Morgan Memorial Goodwill Industries nominated Tierney.

Eric was there to speak about how Goodwill had helped him secure a housekeeping internship atthe Peabody Essex Museum in Salem that eventually became full-time employment.

“I talked about my job and how Goodwill helped me with getting the job,” Eric told the SalemNews, which profiled his visit. “I was a little nervous.”

Eric traveled to D.C. with his case manger Julie Armstrong. Eric received job training as part ofGoodwill’s School-to-Work program in Salem, which is funded by the Salem Public Schools.

And while Eric was one of the stars in D.C., the event was an opportunity to thank Tierney forhis service.

“Congressman Tierney has been astrong supporter of job training andworkforce issues,” said Joanne Hilferty,president of Goodwill. “We arethankful for the work he has donethat has benefited the individuals weserve in our job training center inSalem and throughout the region.”

“The work Goodwill does to providejob training and employment servicesto those looking for a better futurefor themselves and their familiesreflects the priorities for which I havelong fought in Congress,” Tierneysaid. “I am grateful and honored tobe the recipient of Goodwill’sNational Policymaker Award for2010.”

Eric Goes to WashingtonGoodwill LaunchesDonate MovementGoodwill has launched the Donate Movement,a public awareness campaign to emphasize thepositive impact that donating clothing andother household goods can have on communi-ties and the planet. The Donate Movement wascreated by Goodwill Industries International,a network of 165 community-based Goodwillsin the United States and Canada.

Through the Donate Movement, Goodwillsacross the country are encouraging peopleto empty their closets and homes of usable,unwanted items and put them to good useby donating them.

Locally, at Morgan Memorial GoodwillIndustries, more than 400,000 donors ineastern and central Massachusetts give 18million tons of goods every year. Thesedonations, which are sold at GoodwillStores, support job training and other community programs. Nationally, 67 milliondonors give to area Goodwills, supportingcritical services to nearly two million people.

As part of the Donate Movement, Goodwill isalso unveiling a new “D” donation icon withthe goal that it will become a universally recognized symbol, similar to the recyclingsymbol. Levi’s is one of the businesses thathas partnered with Goodwill to show their support of the Donate Movement by placing

the “D” icon on care tags ontheir jeans. The tag reads,

in part, “Donate toGoodwill when nolonger needed andcare for our planet.”

Congressman John Tierney, Goodwill case manager JulieArmstrong, Eric Chouinard, Goodwill president JoanneHilferty, and Goodwill Industries International president Jim Gibbons.

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GOODWILLoutlookGoodwill’s mission is to provide exemplary jobtraining and related services to help individualswith disabilities and other barriers to self-sufficiency to achieve independence and dignitythrough work. Not charity, but a chance.

Joanne K. HilfertyPresident & CEOJoy S. BurghardtVice President, Programs & ServicesPatrick Duff Vice President, Finance & CFOTerrence M. FitzpatrickVice President, Retail EnterpriseCarol D. IshkanianVice President, Development & External AffairsPaul MacNeilVice President, Work Programs Director of Boston Career LinkMary G. RahalVice President, Human Resources & AdministrationJames HarderDirector of CommunicationsEditor, GoodwillOutlookPhoto CreditsZev FisherRon GonzalezMike RitterDesignStudio A Design

Spring Annual Fund Challenge a Big HitThe Goodwill Spring Annual Fund Challenge originated from a small group of donorswho pooled together their resources and offered a generous year-end gift of $25,000with the condition that Goodwill raise another $25,000 from other donors before June 30.With the help of other donors, and despite a challenging year for fundraising, Goodwillreached the goal, doubling the impact of the original gift. “With the help of our valueddonors, every individual who steps through our doors continues to find hope and support,”said Carol Ishkanian, vice president of development and external affairs.

Boston Marathon Team Goes the Extra Mile for KidsIn its sixth consecutive year, Goodwill’s Running for Great Kids Team raised almost$50,000 in this year’s Boston Marathon® in April. The money raised by the 14 teammembers supports Goodwill’s youth programs: the BNY Mellon After-School Academyfor Girls and Fresh Air Camp. The runners’ efforts didn’t go unnoticed – at mile 17, anenthusiastic group of girls from Goodwill’s after-school academy was there to cheer therunners on! Thanks again, runners!

In Other Good News…About 20 participants from Goodwill’s Day Habilitation Program participated in the 20th

anniversary celebration of the Americans with Disabilities Act on the Boston Commonon July 26. The participants marched to the celebration in red Goodwill t-shirts and alsoheard from a number of speakers, including Gov. Deval Patrick…Goodwill employeeswith low English proficiency have the opportunity to take English classes thanks to a Learnto Work program funded by the state’s Executive Office of Labor and WorkforceDevelopment. The classes at Goodwill are taught by teachers from La Alianza Hispana...Goodwill had 19 summer interns this past summer. The interns, who were studentsfrom local high schools, were in programs operated by Blue Cross Blue Shield ofMassachusetts and the Private Industry Council. Some students were sponsored by ABCD.

Morgan MemorialGoodwill Industries1010 Harrison AvenueBoston, MA 02119(617) 445-1010www.goodwillmass.org

GOODnews

Thanks to the generous support of many individual, corporate,and foundation friends, the Building Goodwill…By Raising the Roofand More! capital campaign is within sight of its $2 million goal!

As the capital campaign enters its final stage, the push is on toraise the remaining funds needed to make the repairs and reno-vations to Goodwill’s headquarters at 1010 Harrison Avenue.Goodwill still needs your help!

Renovations are slated to begin this fall with the roof replacementand installation of rooftop heating and ventilation units. Time isof the essence, as it is critical to start work no later than this fall;the heating and cooling units are failing and the leaking roof willnot withstand another winter. The entire project is expected tobe completed by the spring of 2011.

To make a contribution or for more information, pleasecontact Christine Lojko in the Development Office at617-541-1213 or clojko@goodwillmass.org.

Help Goodwill Raise theRoof this Fall!

program that really helps people who deserve our help. I’ve been a bigsupporter of Goodwill for years for obvious reasons. I think they combine both good business sense and good social values that reallyepitomize the best of our society.”

Sales associate Michelle Finch is one of those who has been helped byGoodwill. She was referred by the state’s Department of TransitionalAssistance to one of Goodwill’s job training programs, then trained atthe Somerville store and was later hired.

“I never thought I’d have a job today in this economy,” she said. “Ifpeople can give to Goodwill, you should because it really helps thecommunity.”

Among Goodwill’s 11 stores in eastern and central Massachusetts, theSomerville store is the second most supported by the community interms of numbers of shoppers and donors. The store also employs 23staff members.

“The Somerville community is very dedicated to Goodwill,” saidJoanne Hilferty, Goodwill’s president. “People shop and donate,donate and shop. The continuous cycle creates value from donations,which in turn helps support our programs and services.”

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Looking Ahead: New Donor Recognition SocietyGoodwill will unveil a new Donor Recognition Society this fall.The new recognition society will help Goodwill more fully acknowledgethe major impact that friends and donors make through their annualdonations. Members of the new society will receive recognition in the annualGoodwill honor roll of donors, and will receive other ben-efits as well.To help boost donations to Goodwill, an anonymousbenefactor will match new and increased donations inthe coming year. Each and every Goodwill donor provides much valuedsupport for the Goodwill mission, offering not charity,but a chance to thousands of individuals each year.

Watch yourmail for more

details! And thankyou for yoursupport!

SOMERVILLE – continued

Fall is upon us and at Goodwill thatmeans something very special: planning afestive and fun-filled holiday season!This year, 1,600 individuals from Goodwill’s job training programs, career services, and youth programs will enjoy our annualThanksgiving events and holiday party for children.

Goodwill would like to thank our friends and donors who help makethese holiday traditions possible. When you receive Goodwill’s holidayappeals this fall, please give generously and help make this holidayseason special for local individuals, families, and children in need.

Thank you!