Goodwill

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I n d u s t r i e s o f T u l s a , I n c .

I n T h I s I s s u e

2Do Good

We are eager to share the good news about job

placements acquired by our program participants

while at Goodwill in 2010. The chart above

summarizes the successful year had by both the

graduates of our training programs and the job seek-

ers who were assisted by Goodwill’s Job Connection.

As a reminder, Goodwill’s Job Connection had its

grand opening on March 1, 2010.

In addition, using the newly developed system of

calculating the economic impact that those jobs had

on the community, the true effect of the record-

breaking year can be seen. We wish to celebrate

the people, programs and partnerships that are

responsible for those who have taken that step to

self-sufficiency for themselves, their families and

their community.

TJ Works

Medical Class

Spring HasSprung

2010–Record Breaking Year forJob Placement at Goodwill

JobConnection 404 Over$2.7million Over$17million

TrainingPrograms 371 Over$2.6million Over$14million

Total Placements 775 Over$5.3million Over$31million

TYPE NUMBER TOTAL EARNED INCOME ECONOMIC IMPACT of Program of Placements by Program Participants–2010 of Job Placements–2010

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The Goodwill Job Connection was opened in March of 2010 as a free community resource to assist job seekers and

employers. Services offered include resume development, skills assessment, internet job search, job leads, career options,

interviewing skills, networking and referral to community resources. The Job Connection is located in Goodwill’s headquarters

at 2800 Southwest Boulevard and is open to the public Monday through Friday from 8:30 am – 5:00 pm and is staffed by two

Goodwill Job Placement Specialists.

I am very pleased to report that during its first year of operation, this program has exceeded our expectations. A total of

404 individuals who accessed the services offered by Goodwill’s Job Connection were placed into a wide variety of jobs in the

community. These 404 jobs will support 49 indirect or induced jobs, creating an annual economic impact of more than

$17 million.

However, these results would not have been possible without your support. The simple act of cleaning out your closet and

donating no longer needed clothing and household items to Goodwill is what allows programs like the Job Connection to exist.

Revenues generated from Goodwill’s retail stores allow us to offer this service at no cost to the public. In our society today we

can sometimes over complicate things, but in this case it really is that simple. Your donations allow Goodwill to put people to

work at Goodwill, as well as, assisting job seekers who are unemployed or underemployed. It doesn’t matter if you are looking

to enter the work force for the first time, seeking to re-enter the work force or just hoping to find that dream job, Goodwill Job

Connection is there to assist in any way we can.

Goodwill understands the importance of being accountable to the public and we are excited to share the results of our work

with you. Our programs would not exist without your generosity and I want to thank you for thinking of Goodwill when you

have items to donate. Our promise to you is that Goodwill will use your donations to provide jobs, job training and placement

services that “help people help themselves.”

Thoughts from David

Board of dIrecTors

offIcers

Chairman of the Board

Ronny Altman

Vice Chairman

Tammie Maloney

Secretary/Treasurer

Jerry Scherer

President

David E. Oliver

Directors

Page Bachman

James R. Beasley

Chris Benge

Steven R. Berlin

James R. Beverley III

Terry D. Blain

Jim Bush

Nicholas E. Fitzgerald

Linda Gunnells

Rudy Herrmann

Sam Joyner

Jean Kelley

Debra McIntosh

Steve Mackey

Ron Peters

Paul Rossler

John Shearing

Clark Southmayd, Jr.

Bernard Tomlin

R. Charles Wilkin, lll

John R. Woodard, lll

Paul J. Woodul

Honorary Directors

Alan W. Carlton

J. Patrick Cremin

Lee H. Davis

J. Michael Geer

Bob Haring

Brian Hunt

Vernon T. Jones

David G. Murray

A. B. Steen

Leroy Thomas, Sr.

Jack Zarrow

DiD You Make New Year’s resolutioNs? If you’re like most people, you’ve probably entered 2011 with a burst of anticipation and motivation to make some changes with positive resolutions. A new year is a great time to look to the past and plan for the future, but planning takes time, effort, and sometimes a little expertise, especially when it comes to developing your estate. If you already have an estate plan in place, and it has been more than a few years, it may be a good time to have it reviewed. Think of it as a “second opinion.” Your estate plan becomes a living resolution that will remain for your life and for generations that follow. At Goodwill, we understand the value of proper planning and the impact it can make on today as well as tomorrow. As a service to you, we provide you with educational information that specifically addresses estate taxes and charitable giving tools. There is no cost or obligation for using our services. For more information, please call Karla Davis at (918) 581-1234 or email kdavis@goodwilltulsa.org. If estate planning wasn’t already one of your New Year’s resolutions, add it now; consider completing or reviewing your estate plan today!

Schedule A Goodwill Speaker! Call (918) 581-1232

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oodwill regularly examines our

programs to determine ways they can be enhanced. The concept of adding a Transitional Jobs component to our TulsaWORKS training program seemed to be a natural fit. Therefore, Goodwill established a taskforce to determine the best way to intergrate it into our organization. Transitional Jobs is a practical workforce strategy that uses time-limited, wage-paying jobs that combine real work, skill development and supportive services, to transition participants successfully into the labor market. The essential foundation of the program is that every participant can be successful in the workplace; provided they practice the soft skills they learned in previous TulsaWORKS programs and are ready to learn hard skills from regular supervisors who have production quotas and customer service to provide. Transitional Jobs (TJ) offers a model of employment by which participants learn through experience the customs and routines of work, acquire work-task skills, establish an employment record, and generate references to enhance their competitiveness in community employment. With confidence gained from success in the workplace and appropriate case management to assist with any problems along the way, TJ provides the participant with learning opportunities, pay, and the support necessary to transition to full-time, permanent employment. At Goodwill Industries of Tulsa, the TJ program began February 15, 2010. After the taskforce meeting, there were some prerequisites selected in order to be in the TJ program. The person needed to graduate from Goodwill’s Life Skills and Employment Essentials courses, which takes five weeks. As is the practice for all TulsaWORKS participants, the person would be assigned a case manager. The trainees need strong, wrap-around case

management that will assist the trainee in reducing as many employment barriers as possible: transportation, childcare and assistance with dependent problems, securing addiction, mental health or domestic violence treatment; meeting probation/parole requirements (if applicable), and arranging for appropriate clothing for the trainee when the TJ participant is ready for employment. We began the TJ program with three positions in processing donated goods and one working in the main retail store. None of the TJ trainees works more than 35 hours per week and all are paid minimum wage. The work schedule sets aside time for the trainee to visit Goodwill’s Job Connection in order to seek a job in the community. Each TJ experience is time-limited, a maximum of three months with no exceptions. This is to help everyone remember the “transitional” part of Transitional Jobs. While there have been trainees with many employment barriers in the TJ program; we have used TJs successfully to assist ex-offenders and those with little to no work experience in gaining recent work history and to practice working in an organizational setting. The supervisors complete monthly performance evaluations to document the progress being made by the individuals, which are discussed by the supervisor, case management and trainee team. During 2010, we served 27 in the TJ program; there were 22 graduates and 19 placed in regular employment. In a survey completed by the trainees, the TJ program, its case management and the processing and retail staff were given the highest possible scores. We are proud of those with significant employment barriers who were able to use the experience gained in Transitional Jobs to give them that extra edge to find a regular job. And we wish to thank Goodwill’s crew for exhibiting the teamwork it takes to benefit Goodwill’s program participants.

Offers Experiential Workplace Learning for Special Populations

Kudos To...ThoseassistingwiththerecentTulsaWORKS’MockInterviewsfromTAHRA(TulsaAreaHumanResourcesAssociation)arepicturedlefttoright:SusanHanes,StaffOne;RachelleBresler,Tulsa Housing Authority;TonyRivera,Renaissance Hotel;AudrinaPhillips,ONEOK;CandiceFuqua,The Parent Child Center;TracyHiscock,Community Health Connection;JulieVia,Lowe’s;PameliaSmith,ONEOK.

T h a n k Yo u !

V o l u n t e e r s C o u n t . . .

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TransitionalJobsProgram:

Goodwill Fashion Finds for Spring

Spring fashions are arriving daily in each of our nine

stores. Stretch your budget for the latest spring styles by

discovering current fashion trends at Goodwill. Designer

brands as well as seasonal basics can be found for a fraction

of department store prices at Goodwill. When planning what

to add to your spring wardrobe, take advantage of the up-to-

date fashions and accessories available at every store

location seven days per week. All stores receive multiple

merchandise deliveries each week, so selection varies from

day to day.

Watch our website at www.goodwilltulsa.org for

exciting fashion events during the spring and summer months,

this year. You may sign up to receive our Shopper e-News on

the website or by sending your e-mail address to nwebster@

goodwilltulsa.org. Updates and postings may also be found on

Facebook and Twitter.

Don’t miss our Senior Special on the first and third

Tuesday of every month. Seniors 55+ receive a 25% discount

off their entire purchase of regular priced merchandise on

those two Tuesdays. During 2011, all visitors to our stores on

the last Friday of each month will also receive a Customer

Appreciation discount of 25% off their entire purchase of

regular priced merchandise. Look for our monthly VALUE

PLANNER available in stores or on-line and take advantage of

other monthly sales and promotional events.

Certified Medical Administrative AssistantBorrowing from the success of Goodwill’s other Saturday training programs – Private Security and Forklift Operator Training, a new course has been added for the benefit of those who wish to upgrade their skills. Certified Medical Administrative Assistant (CMAA) Training provides instruction in a wide variety of skills designed to prepare the graduate for employment in a fulfilling career in a medical office or similar field. As a Certified Medical Administrative

Assistant, the graduate can choose from a wide variety of work environ-ments, including hospi-tals, clinics, physicians and dentists offices, and assistive living facilities – just to name a few. The Bureau of Labor Statistics indicates that this profession will continue to increase, so the position will not only be helping people, it will have job security as well. The instructor of the course is Chantell

Wilson, who has worked as a Certified Medical Administrative As-sistant for ten years and has taught a similar class for four years. The program is a 96-hour course conducted over a period of twelve Saturdays. The initial class began on February 12th with nine students enrolled. The course provides training in keyboarding and ten-key calculator skills, medical terminology, legal issues such as medical professional liability and HIPAA (patient privacy rules), proper customer service using the telephone and in person, the rules regarding scheduling appointments, letter writing, processing of incoming and outgoing mail, basic insurance terms and verification of insurance benefits, creating and filing medical records. After learning all of the information listed above, the students will take an exam offered by the National Healthcareer Associa-tion. If the exam is passed, then the student becomes certified. In some cases it may be advantageous for a program participant to take advantage of an internship situation in the Tulsa area medical services industry. This internship will assist the partici-pant in applying the classroom knowledge acquired; build his/her resume and perhaps lead to a job should a position in or near the internship become available. Goodwill and our instructor, Chantell, have developed internships at several hospitals in town. We expect great things from this training with many graduates placed in jobs in the medical field.

Starting Your Spring Cleaning? Remember your donations help put people to work. DONATE TODAY! For a donation center near you call (918) 581-1200 or visit our website at www.goodwilltulsa.org.

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GOODWILL Opens New Training Program

DO SOME GOOD!Recycle your used computer today.

It’s Free

It’s Easy

It’s a Good Thing

Neither Dell nor Goodwill accepts responsibility for data or other personal information left on a donor’s hard drive or storage media.Copyright © 2009 Reconnect Partnership. All rights reserved.

A SERVICE OF +

You can recycle any brand of used computer just by dropping it off at

the nearest Goodwill donation center. It’s free, it’s easy, and you’ll not

only feel good but also get a tax receipt. Who knew recycling could do

so much good?

www.reconnectpartnership.com

ReConnect_Posters_22x28.indd 2 6/24/2009 10:37:13 AM

Goodwill Industries of Tulsa, Inc.PO Box 9811 • Tulsa, OK • 74157-0811

PeoPle workIng. lIves ImProved.

NON PROFITORGANIZATION

US POSTAGE

PAIDTULSA OK

PERMIT NO. 128

GoodwillStoresandDonationCenters

STORESTULSA2800SouthwestBlvd.102S.Garnett19021E.51stSt.

2210W.WashingtonSt.(91st&145thE.Ave),BrokenArrow1204N.LynnRiggs,Claremore3826E.FrankPhillips,Bartlesville8525N.117thEastAve.,Owasso715S.GeorgeNighExpressway,McAlester2102RangeLineRoad,Joplin,MO

Forstorehours,visitourWebsitewww.goodwilltulsa.orgorcall(918)584-7291

DONATIONCENTERSTULSA2800SouthwestBlvd./Goodwill(open24hours)102S.Garnett/GoodwillStore19021E.51stSt./GoodwillStore3807S.Harvard/Storefront*9242-HS.Sheridan/Storefront/SterlingPlaza1691S.Yale/Storefront/SeventeenHundredYaleMall6933S.Sheridan/Storefront/PlazaVillageShoppingCenter8028S.Yale/Storefront/CountryHollowShoppingCenter10925S.Memorial/Storefront/SouthParkShoppingCenter8125-MEast51stSt/Storefront/MemorialParkShoppingCtr.5937S.Lewis/Storefront1210E.41stSt/Storefront*

BIXBY14625S.Memorial/Storefront/RiverRunShoppingCtr.BROKENARROW91st&145thEastAve./GoodwillStore1027N.12th/Storefront*/ KenoshaCrossingShoppingCenter

JENKS211W.MainSt./Storefront*

SAPULPA1022E.Taft/Storefront

OWASSO8525N.117thEastAve./GoodwillStore

BARTLESVILLE3826E.FrankPhillipsBlvd./GoodwillStore

CLAREMORE1204N.LynnRiggs/GoodwillStore

McALESTER715S.GeorgeNighExpressway/GoodwillStore

JOPLIN2102RangeLineRoad/GoodwillStore

*THIS LOCATION IS A FREE-STANDING BUILDING Fordonationhoursorinformationonspecialpick-upscall:(918)581-1200orvisitusatwww.goodwilltulsa.org