There has been no shortage ofstories about the difficultiespeople are facing in today’seconomy. But the success of a Let’s Talk Shop class atMorgan Memorial GoodwillIndustries gave people some-thing to cheer about.

On January 23, 13 participantsgraduated from the two-weekclass and all 13 were offeredjobs by Stop & Shop the sameday. Stop & Shop also hiredanother seven Goodwilltrainees that day, bringing thetotal to 20.

The two-week Let’s Talk Shopclass is part of Goodwill’s FirstStep program and grew out ofa collaboration with The TJX Companies, in thelate 1990s to train people to work in retail stores.

The success of the Let’s Talk Shop class washighlighted in a February 18 story in theBusiness section of the Boston Globe.

“They are the lucky 13,” the Boston Globewrote. “In today’s shrinking job market, a singlemother, a former high school track athlete,and 11 other members of a new Morgan

Memorial Goodwill Industries job trainingclass pulled off a minor miracle: They allfound work.”

Goodwill’s First Step is a job readiness program that can be tailored to fit the needs ofa particular industry or population. In the caseof Let’s Talk Shop, the students in the classwere guaranteed an interview with Stop &Shop on graduation day, although notemployment.

In addition to learning about appropriatework attire, timeliness, and workplace culture,participants also took part in mock job inter-views, which many said were very helpful andkept them calm during their actual interviewswith Stop & Shop.

“The climate is challenging,” said GoodwillPresident and CEO Joanne K. Hilferty. “But that has been the case for many of ourparticipants for a long time. Thanks to wonderful partners like Stop & Shop andTJX, we will continue to provide employmentopportunities for our participants.”

Morgan Memorial Goodwill Industries andthird graders from neighboring OrchardGardens K-8 School in Roxbury will be featured in an upcoming episode of “Arthur”on PBS Kids. The theme of the episode is giving back to your community.

SPRING 2009 A publication of Morgan Memorial Goodwill Industries

inside this issueFresh Air Camp For Boys and Girls 2009........................page 2

Building Goodwill Through Good Works.......................page 3

Goodwill Opens New Attended Donation Centers .........page 4

‘Arthur’ and GoodwillTeam Up for Episode

Along with the 13graduates that wereoffered jobs, Stop &

Shop also hiredseven other Goodwill

trainees that day.

Goodwill’s Let’s Talk Shop Means Business

continued on page 2

It happens every year, but each time it seems abit like a miracle.

The weather warms, the snow melts, and thedays grow longer. Spring is here at long lastand that can only mean one thing: springcleaning. And that’s good news becauseGoodwill needs your donations now morethan ever.

“This year, the need for donations is greaterthan ever because more and more individualsand families are relying on Goodwill for clothingand household needs,” said Joanne K. Hilferty,President and CEO of Goodwill. “That is whywe are asking our friends and supporters to help this spring by sorting through theirdrawers and closets today, and donating itemsthey no longer use or need.”

It’s Spring (Really!) And Time to Clean Out Those Closets

continued on page 2

Goodwill participant Evans Ampofo graduated from Let’s Talk Shopand was offered a job at the South Bay Stop & Shop in Dorchester.

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Boston Globe/Matthew J. Lee /Landov

The animated series, which is aimed at children ages four to eight, features real-life segments thattie back to the theme of the particular episode. So, when the producers wanted to show howyoung people could help their community, they thought of Goodwill.

Twelve third graders from Casey Malanga’s class came to Goodwill in January to volunteer in thedistribution center sorting books and clothes. A film crew from “Arthur” tagged along to recordthe fun. Bill LaBelle, director of retail operations, met with the students and talked to them aboutGoodwill’s mission.

“This was great exposure for the students to see how Goodwill works and what it does,” saidMalanga. “They all got a lot out of the experience and have a better understanding of what itmeans to volunteer and help other people.”

Heidi Shin, a producer for the show, said the aim of “Arthur” is education. “One of the goals ofour show is helping kids develop positive social skills. In this episode, we wanted to show youngpeople how great it is to give back to your local community.”

The episode is expected to run in September 2009.

Goodwill is also spreading the word with anew ad called “Jeans into Jobs.” The ad isrunning in a number of local publicationsand illustrates how donated goods helpsupport Goodwill’s job training programs.

“Your donations can really make an impact– not just for those who really need them,but also those enrolled in our programsand services,” Hilferty said, adding thatGoodwill also provides clothing for theguests of Pine Street Inn.

‘Arthur’ and Goodwill – continued

Spring Cleaning – continued

Bill LaBelle, director of retailoperations, shows, from left,Jasmine Gandy, NataeshaAtwater, and DavonnSuarez, third graders fromOrchard Gardens K-8 School,how to sort books at Goodwillfor an upcoming episode of“Arthur” on PBS.

For more than 100 years, Morgan MemorialGoodwill Industries has provided an idyllicsummer respite for city youth – its FreshAir Camp nestled in 500 acres in SouthAthol, Massachusetts.

This year, 500 campers from Boston andother communities will enjoy two weeks ina natural setting that will be filled withrecreation, learning, and exciting adventuresthey will cherish for a lifetime.

Offering four two-week sessions, theovernight summer camp for children 8-16 provides a fullrange of activities – from arts and crafts to swimming, fishing, and hiking. Educational and social developmentcomponents are integrated into the children’s daily activities. This year the themes of “All Creature Great and

Small” and “Saving Planet Earth” will be woven into thecurriculum and fabric of the camp.

The camp curriculum will also feature the return ofMythMania, a popular course where campers learn aboutGreek and Roman mythology. “For a lot of the campers,this is their first exposure to mythology,” said Avery Perry,the Fresh Air Camp director. “But they really enjoy it andfind it has more relevance than they thought.”

The Fresh Air Camp’s location in north centralMassachusetts has an abundance of fish and wildlife and is aprime example of the natural wilderness that New Englandhas to offer. In fact, to protect the camp’s land and wildlife forgenerations to come, Goodwill has arranged for a segmentof it to be designated as conservation land.

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You donate to Goodwill

The sales fund training and other career services that prepare people for job success

People findgood jobs

Goodwill sells donations instores in eastern and central

Massachusetts

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3

4

Goodwill® turns yourjeans* into jobs.

*and shoes, clocks, lamps, coats, jewelry, books,chairs, vases, tools, handbags, collectibles, etc.

Here’s how...

Donate today!For more information on storesand attended donation centers,go to www.goodwillmass.org

For a Fresh Air Campapplication, please visitGoodwill’s website at

www.goodwillmass.org.

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The speakers at Goodwill’s annual meeting were, from left, Boston City Councilor Maureen Feeney,MetroPCS Vice President Bruce Martin, Goodwill participant Huong Nguyen, MetroPCS AssistantManger Brian Stewart, Goodwill President and CEO Joanne K. Hilferty, HELP graduate BarbaraMurray, and BNY Mellon Academy for Girls participant Arielle Romain.

Huong Nguyen, a long-term participant in Goodwill’s job training operation in Salem, dreamedof working at Stop & Shop one day – today, she has her dream job thanks to a program Goodwillruns in collaboration with the Department of Mental Retardation.

When Brian Stewart aspired to a management position, Goodwill’s Boston Career Link connectedhim to MetroPCS at a job fair—now Brian is an assistant manager at this wireless company’s newstore in Roxbury and on a great career path, too.

These were two of the “good work” stories that about 80 business and community leaders, boardmembers and staff heard at Goodwill’s Annual Meeting on January 29. Boston City CouncilorMaureen Feeney was the keynote speaker.

“For over 100 years, this organization has held to the principles of its mission statement,” Feeneysaid. “Not just giving a hand out, but helping someone to step up, to achieve, and to accomplish.”

Goodwill President and CEO Joanne Hilferty told the audience that Goodwill is meeting theeconomic challenges of 2009 and helping people find work. “People coming to Goodwill need usnow more than ever,” she said. “We’re going to figure out how to serve them, and we’re going todo that by working with all of you.”

Board chair Allen Maltz, who is the CFO of Blue Cross Blue Shield of Massachusetts, welcomedKevin Bottomley, the president and CEO of Danversbank, as a new board member.

Maltz also thanked outgoing board members William B. Huff, the former president of the Boston Globe, Michael M. Morrow, East Region Assurance Leader at PricewaterhouseCoopers,and J. Keith Motley, Ph.D., the chancellor of the University of Massachusetts-Boston, for their years of service on the board.

Building Goodwill through Good WorksGoodwill’s annual meeting on January 29

Goodwill’s headquarters at 1010 HarrisonAvenue in Roxbury is a much-relied uponcommunity resource and a vibrant placebustling with more than 200,000 visits each yearas well as another 200,000 visits by shoppers!However, the headquarters is showing its ageand is in urgent need of repair and replacementof its roof and key systems.

In order to raise funds for this critical need, Goodwill is commencing a three-year,$5 million campaign with the theme BuildingGoodwill…By Raising the Roof and More! Thecampaign will make it possible to make thecomprehensive repairs and renovations to thephysical plant that are direly needed 23 yearsafter Goodwill first opened the doors of itsRoxbury headquarters.

The building is almost as large as two footballfields – it is 100,000 square feet – and includesa job training center with classrooms and computer labs, a one-stop career center,administrative offices, a retail distributioncenter, the largest Goodwill Store and theGoodwill Outlet Store. The renovation of theheadquarters is essential for Goodwill to beable to provide uninterrupted service to itsconstituents and to safeguard Goodwill’s mostvaluable physical asset.

The investment is needed despite carefulmaintenance; many of the systems have justreached the end of their useful lives. The roofis leaking. The heating/air conditioningrooftop units are failing. The bathrooms areshabby. And, there is little or no insulation.The design of the project is complete andincludes many “green” elements that willreduce energy use thereby saving money andpreserving the environment.

As Goodwill is restoring its headquarters, theorganization continues to build much-neededgoodwill in the community – and value, too –through the numerous activities, programsand services that take place daily in the headquarters to help people build betterfutures and better lives for themselves andtheir families. This includes people with disabilities and other barriers to employment,young people with enormous potential butlimited opportunities, and others from thelocal community who want to change theirlives. They find Goodwill’s headquarters is aplace to help them succeed.

Help Goodwill Raise theRoof and More!

To make a contribution or formore information, please contact Chris Lojko in the DevelopmentOffice at 617-541-1213 or clojko@goodwillmass.org.

Save the Date

The elegance of champagne. The best of barbecue and other diverse local flavors.Delicious sweet treats. And more. What a good way to celebrate and benefit a greatcause – Morgan Memorial Goodwill Industries!

Thursday, June 11, 20095:30-9:00 pm

Goodwill Headquarters1010 Harrison Avenue

Boston, MA 02119

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GOODWILLoutlookGoodwill’s mission is to provide exemplary jobtraining and related services to help individuals withdisabilities and other barriers to self-sufficiencyto achieve independence and dignity throughwork. Not charity, but a chance.

Joanne K. HilfertyPresident & CEO

Patrick DuffVice President,Finance & CFO

Terrence M. FitzpatrickVice President,Social Enterprises

Carol D. IshkanianVice President,Development & External Affairs

James HarderDirector of CommunicationsEditor, Goodwill Outlook

Photo CreditsBethany VersoyJames Harder

DesignStudio A Design

Companies honor their clients in a special waySeveral companies, including Danversbank, made donations to Goodwill in honor of theirclients this past holiday season.

“Goodwill has a long history of community service. Its network of stores, which provideaffordable clothing and household wares, along with its job training programs and youthservices make it an invaluable organization,” said Kevin Bottomley, President and CEO ofDanversbank and a new member of Goodwill’s Board of Directors. Danversbank made a$10,000 donation to Goodwill.

Other companies honoring their clients in this way included Boston Private Bank & TrustCo., Beals and Thomas and Morrissey & Company.

Got Art? Goodwill DoesOn Friday, May 8, from noon to 4 p.m., participants from Salem’s day habilitation program and training center will showcase their art work, including paintings, jewelry,note cards, book marks, and other items. Tours of the center will also be given. The eventis free and open to the public. Donations for the artwork are welcome and will be used tohelp support the day habilitation art therapy program.

For more information, please contact Emily Phipps at 978-825-5000, ext. 229, or by emailat ephipps@goodwillmass.org.

Runners, Lace Your ShoesNow in its fifth year, Goodwill’s Running for Great Kids BostonMarathon® Team is hitting the pavement and gearing up for the113th Boston Marathon on April 20. This year, 18 team members will undertake the 26.2 mile course that stretchesfrom Hopkinton to Boston. The runners will be raisingmoney for Goodwill’s youth programs, including the BNYMellon Academy. The girls from the academy partner withthe runners as they train for the race and will cheer them onthe course in April!

Goodwill and National Day of ServiceMore than 50 people participated in the National Day of Service on January 19 by donatingitems to Goodwill. The National Day of Service is held every year on Martin Luther KingDay and this year volunteers could sign up to donate at their local Goodwill.

GOODnewsTo commemorate the inauguration ofPresident Barack Obama, girls from theBNY Mellon Academy recorded theirhopes for the future. Cleopatra Lewis,left, and Daysha Washington pose withthe letters.

Donating clothes and household items toGoodwill just got a little easier.

Since the beginning of this year, Goodwillhas opened three attended donation centers(ADC) - one in Peabody, another in Norwood,and a third in Woburn.

As Goodwill opens more stores, it also needsto keep up the selection of goods available byopening more donation centers. Goodwillopened a very successful new store onCommonwealth Avenue last year and islooking to open two more stores this year.

“We want to make donating as convenient aspossible for our donors,” said Terry Fitzpatrick,vice president of social enterprises at Goodwill.

The ADC in Woburn is a first ever forGoodwill. It’s located at 400 CambridgeRoad in the Whole Foods Market parkinglot. The Norwood ADC is at 134 NahatanStreet in the Shaw’s parking lot, while thePeabody site is at 19 Howley Street in theStop & Shop parking lot.

All the ADCs are open from 8 a.m. to 4 p.m.Tax receipts are available.

Goodwill Opens New Attended Donation Centers

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Member of the NewEngland Patriotsrunning back SammyMorris lends a handat the 14th annualThanksgiving-in-a-Basket event atGoodwill on Nov. 24,2008. More than200 baskets weredistributed bymembers of thePatriots organization.

Super model Gisele Bundchen and HELP studentBetty Smith at Goodwill’s Thanksgiving dinner onNov. 26, 2008. Bundchen and Patriots QB TomBrady helped serve a Thanksgiving dinner to morethan 400 participants.

Patriots QB Tom Brady makes a pumpkin piehand-off at the Thanksgiving dinner at Goodwill.

Morgan Memorial Goodwill Industries1010 Harrison AvenueBoston, MA 02119(617) 445-1010www.goodwillmass.org

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