GOOD MORNING CLASS!

UNIT 9: THE POST OFFICE

Part 3: Speaking

Look at the picture and point out where they are, what they are

doing.

Task 1: ( page 103)

Work in pairs. Act out the dialogue and then answer the question: What service is the customer using in the dialogue

Task 2: Work in pairs.

Make a conversation from the suggestions below. The conversation takes place at the post office between a clerk (A) and a customer (B) who want to have a telephone line installed at home.

Suggested answer:

• Clerk: Good morning. Can I help you?• Customer: Yes . I would like to have a telephone line

installed at home.• Clerk: We can install it one week after you register. ( the

installation will take place one week after you register.)• Customer: Can you come on Friday?• Clerk: Yes, that’s fine. Have you got a telephone yet?• Customer: Yeah, I have a telephone already. How much

is the installation fee and monthly fee?• Clerk: the installation fee is 600 thousand dong and the

monthly fee is 30 thousand dong including VAT. Could you please fill this form?

Task 3:

• Work in pairs: Imagine that one of you is a clerk at the post office and the other is a customer, make a dialogue for the following situations

1. You want to subscribe to the Lao Dong Daily for a year and have the newspaper delivered to your home every morning before 6:30. Your address is 67 Ngọc Hà street, Hanoi.

Suggested conversation:• A: Good morning. Can I help you?• B: Yes. I would like to subscribe to Lao Dong daily newspaper.• A: Yes, how long would you like to get the newspaper?• B: For a year please.• A: where would you like to get the newspaper?• B: At home. I live at 67 Ngọc Hà street.• A: Ok, 67 Ngọc Hà street.• B: Oh, Can I get the newspaper every morning before 6:30?• A: Before 6: 30? Well, it might be a little bit too early. How

about before 7:30?• B: Ok. That’s fine. Thank you!• A: All right. Could you fill in this form please?

Thank for your attention.