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Golden Plains Shire Council Municipal Emergency

Management Plan 2014-2017

Issued: 2011 Issued: 2011

Version: 1.2 Update Updated: July 2016 Adopted: May 2015

CONTENTS

1 EMERGENCY CONTACT NUMBERS ................................................................................................. 1

INTRODUCTION ........................................................................................................................................... 2

1.1 Context ......................................................................................................................................... 2

1.2 Authority ....................................................................................................................................... 2

1.3 Maintenance of the Plan .............................................................................................................. 2

1.4 Review of the Plan ....................................................................................................................... 3

1.5 Testing of the Plan ....................................................................................................................... 4

1.6 Audit of the Plan ........................................................................................................................... 4

1.7 Adjacent Council MEMP Management ........................................................................................ 4

1.8 Certificate of Municipal Endorsement .......................................................................................... 4

1.9 Audit Report ................................................................................................................................. 5

1.10 Aim and Objectives ...................................................................................................................... 6

2 BACKGROUND .................................................................................................................................... 7

2.1 Description ................................................................................................................................... 7

2.2 Demography................................................................................................................................. 7

2.3 Vulnerable persons ...................................................................................................................... 7

2.4 Locality Map ................................................................................................................................. 9

2.5 Topographic Map ....................................................................................................................... 10

2.6 History of Emergencies .............................................................................................................. 10

3 EMERGENCY PLANNING ARRANGEMENTS ................................................................................. 11

3.1 Municipal Emergency Management Committees ...................................................................... 11

3.2 Municipal Emergency Management Planning Committee (MEMPC) ........................................ 11

3.2.1 MEMPC Roles and Responsibilities ...................................................................................... 11

3.2.2 MEMPC Frequency of Meetings ............................................................................................ 11

3.2.3 MEMPC Membership ............................................................................................................ 12

3.3 Municipal Fire Management Planning Committee (MFMPC) .................................................... 12

3.3.1 MFMPC Roles and Responsibilities ...................................................................................... 12

3.3.2 MFMPC Frequency of Meetings ............................................................................................ 13

3.3.3 MFMPC Membership ............................................................................................................. 13

3.4 Municipal Relief and Recovery Planning Committee (MRRPC) ................................................ 13

3.4.1 MRRPC Roles and Responsibilities ...................................................................................... 13

3.4.2 MRRPC Frequency of Meetings ............................................................................................ 14

3.4.3 MRRPC Membership ............................................................................................................. 14

3.5 Emergency Management Group (EMG) .................................................................................... 14

3.6 Operational Management Arrangements ................................................................................... 14

3.7 Emergency Response, Relief and Recovery Supporting Documents ....................................... 15

3.8 Emergency Management Structure ........................................................................................... 17

3.8.1 Municipal Emergency Manager (MEM) ................................................................................. 17

3.8.2 Municipal Emergency Resource Officer (MERO) .................................................................. 18

3.8.3 Municipal Recovery Manager (MRM) .................................................................................... 19

3.8.4 Municipal Emergency Response Coordinator (MERC) ......................................................... 19

3.8.5 Municipal Fire Prevention Officer (MFPO) ............................................................................ 19

3.9 Emergency Management Facilities ............................................................................................ 20

3.9.1 Municipal Emergency Operations Centre (MEOC) ............................................................... 20

3.9.2 Municipal Emergency Coordination Centre (MECC) ............................................................. 20

3.9.3 Emergency Management Facility .......................................................................................... 21

3.9.4 Emergency Relief Centres ..................................................................................................... 21

3.9.5 Emergency Recovery Centres ............................................................................................... 22

3.10 Neighbourhood Safer Places – Bushfire Places of Last Resort ................................................ 23

3.11 Community Information Guides ................................................................................................. 23

Golden Plains Shire Municipal Emergency Management Plan 2014-2017

4 PREVENTION AND MITIGATION ARRANGEMENTS ...................................................................... 24

4.1 Community Emergency Risk Management (CERM) ................................................................. 24

4.2 Risk Assessment ....................................................................................................................... 24

4.3 Treatment Plans ......................................................................................................................... 25

4.4 Sub-plans ................................................................................................................................... 27

5 EMERGENCY RESPONSE ARRANGEMENTS ................................................................................ 28

5.1 Introduction ................................................................................................................................ 28

5.2 Tiers of Emergency Response Management ............................................................................ 28

5.3 Phases of Activation .................................................................................................................. 28

5.4 Control ,Command, Coordination .............................................................................................. 29

5.5 Mutual Aid .................................................................................................................................. 29

5.6 Control and Support Agencies for Response ............................................................................ 30

5.7 Request Procedures .................................................................................................................. 32

5.8 Response Activities .................................................................................................................... 32

5.9 Community Safety ...................................................................................................................... 33

5.9.1 Community Awareness .......................................................................................................... 33

5.9.2 Warnings ................................................................................................................................ 33

5.9.3 Emergency Warning Systems ............................................................................................... 33

5.9.4 Emergency Alert .................................................................................................................... 34

5.9.5 Standard Emergency Warning Signal ................................................................................... 34

6 EMERGENCY RELIEF ARRANGEMENTS ....................................................................................... 35

6.1 Introduction ................................................................................................................................ 35

6.2 Relief Principles ......................................................................................................................... 35

6.3 Relief Coordination .................................................................................................................... 35

6.4 Relief Management .................................................................................................................... 35

6.5 Relief Activities ........................................................................................................................... 36

6.6 Relief Support Agencies ............................................................................................................ 36

7 EMERGENCY RECOVERY ARRANGEMENTS ................................................................................ 37

7.1 Introduction ................................................................................................................................ 37

7.2 Recovery Principles ................................................................................................................... 37

7.3 Recovery Coordination .............................................................................................................. 37

7.4 Recovery Management .............................................................................................................. 37

7.5 Role of Local Government ......................................................................................................... 38

7.6 Recovery Activation ................................................................................................................... 38

7.7 Needs Assessment .................................................................................................................... 39

7.7.1 Initial Impact Assessments (in the response phase) ............................................................. 39

7.7.2 Needs assessments .............................................................................................................. 39

7.7.3 Post Impact Assessments (PIAs) .......................................................................................... 39

7.8 Transition from Response to Recovery ..................................................................................... 39

7.9 Community Recovery Committee .............................................................................................. 39

7.10 Recovery Activities ..................................................................................................................... 40

7.11 Recovery Support Agencies ...................................................................................................... 41

8 REFERENCE DOCUMENTS ............................................................................................................. 44

9 APPENDICES ..................................................................................................................................... 46

9.1 Administration ............................................................................................................................ 46

9.1.1 Appendix A1 – Amendments Schedule ................................................................................. 46

9.1.2 Appendix A2 – Meeting and Training Log ............................................................................. 47

9.1.3 Appendix A3 – Internal MEMP Distribution List ..................................................................... 48

9.1.4 Appendix A4 – External MEMP Distribution List ................................................................... 49

9.2 Council Emergency Management Resources ........................................................................... 52


9.2.1 Appendix B1 – Council Emergency Management Structure ................................................. 52

9.2.2 Appendix B2 – Council Emergency Management Personnel ............................................... 53

9.2.3 Appendix B3 – Council Resources ........................................................................................ 56

9.3 External Contact Lists ................................................................................................................ 58

9.3.1 Appendix C3 – Relief Centre Activation Contacts ................................................................. 58

9.3.2 Appendix C4 – MEMPC Members Contact List .................................................................... 60

9.3.3 Appendix C5 – Control and Support Agencies ...................................................................... 61

9.3.4 Appendix C6 – Neighbouring Council Contacts .................................................................... 67

9.3.5 Appendix C7 – Vulnerable Persons....................................................................................... 70

9.3.6 Appendix C8 – Vulnerable Persons Service Providers ......................................................... 71

9.3.7 Appendix C9 – Vulnerable Person Facilities ......................................................................... 73

9.3.8 Appendix C10 – Resource Contacts/Providers ..................................................................... 76

9.4 Municipal Resource Maps .......................................................................................................... 77

9.4.1 Bannockburn .......................................................................................................................... 77

9.4.2 Cape Clear ............................................................................................................................. 78

9.4.3 Haddon .................................................................................................................................. 78

9.4.4 Linton ..................................................................................................................................... 79

9.4.5 Rokewood .............................................................................................................................. 79

9.4.6 Ross Creek ............................................................................................................................ 80

9.4.7 Smythesdale .......................................................................................................................... 80

9.4.8 Dereel .................................................................................................................................... 81

9.4.9 CFA Brigade Response Boundaries ..................................................................................... 82

9.4.10 CFA Operational District Boundaries..................................................................................... 83

9.5 Glossary ..................................................................................................................................... 84

9.6 Acronyms ................................................................................................................................... 87

Figures

Figure 1 : Golden Plains Shire Locality Map ..................................................................................................... 9

Figure 2 : Golden Plains Shire Topographic Map ........................................................................................... 10

Figure 3 : Municipal Emergency Planning Committee Structure ..................................................................... 11

Figure 4 : Emergency Management Documents ............................................................................................. 15

Figure 5 : Emergency Management Structure ................................................................................................ 17

Tables Table 1 : Vulnerable Persons………………………………………………………………………………………….. 8

Table 2 : Community Emergency Risk Management Risk Register……………………………………………... 24

Table 3 : Community Emergency Risk Management Implementation Plan…………………………………….. 25

Table 4 : Control and Support Agencies for Response……………………………………………………………. 30

Table 5 : Recovery Support Agencies………………………………………………………………………………. 41


Page 1 MEMP 2014-17 Version 1.2 Updated June 2016

1 EMERGENCY CONTACT NUMBERS

General Emergency - 24 hours 5220 7111

Municipal Emergency Manager (MEM) Richard Trigg 5220 7139 0427 846 437 Municipal Emergency Resource Officer (MERO) Greg Anders 5220 7121 0411 398 771

Deputy Municipal Emergency Resource Officer Peter Cameron 5220 7122 0408 520 648

Municipal Recovery Manager (MRM) Jill Evans 5220 7116 0427 633 255 Deputy Municipal Recovery Manager Terry Fraser 5220 7153 0407 550 611 Deputy Municipal Recovery Manager Louisa White 5220 7145 0439 365 362 Municipal Fire Prevention Officer Simon Howland 5220 7103 0438 587 524 Relief Centre Support Trailer Mobile Phones Telstra Phone 0439 616 436

Optus Phone 0421 540 785 Emergency Management Facility Key Code 1560 EM Portal Desktop Password (if necessary) control Emaps Login fire\gps_ds00 Password *Winter123 VPR - https://vpr.mecccentral.com/ Login: Terry Fraser Password: Password1



INTRODUCTION

1.1 Context Council plays an important role in the planning and management of emergencies in the municipality. As the closest level of government to the community, Council has a responsibility to plan, respond and assist with recovery in the event of an emergency affecting its community.

One can never predict when emergencies will occur but experience indicates that they will happen, usually without significant notice.

An emergency is an event which threatens to endanger life, property or the environment.

In Golden Plains Shire, emergency management has traditionally focussed on managing physical events however there is now an increasing awareness of threats from a wide range of sources. This plan therefore takes a risk based approach to the planning of emergency management where the identification, analysis and evaluation of risks and the development of appropriate treatments is undertaken. Risk management reflects a shift in emphasis from the event to the community.

The planning for emergency management is one component of community safety and wellbeing. Effective emergency management within the community safety context revolves around developing strong, active and healthy communities which are adequately prepared. A well prepared community is one more likely to cope with an emergency situation.

This plan details arrangements which can be implemented to manage most emergency situations which may occur in Golden Plains Shire.

As an organisation, Council activates and coordinates resources in response to emergency situations as part of its normal municipal operations. Accordingly, resources may be deployed without a formal activation or declaration of an emergency.

This Plan is structured to provide the utmost flexibility for those implementing a response to any emergency and allows for the activation of only those elements of the plan necessary for the situation.

It is assumed that response and recovery activities are likely to occur simultaneously. There is therefore, less emphasis on response and recovery activities and more on the needs of those affected.

1.2 Authority This Plan has been endorsed by the Municipal Emergency Management Planning Committee (MEMPC) formed under the authority of the Golden Plains Shire Council pursuant to the requirements of Part Four, Section 20 of the Emergency Management Act 1986.

The Plan is administered by the Municipal Emergency Manager (MEM). All enquiries can be directed to:

Municipal Emergency Manager Golden Plains Shire PO Box 111 Bannockburn VIC 3331

1.3 Maintenance of the Plan Responsibility for the maintenance of the Plan lies with the MEMPC however, in practice the content of this Plan is maintained by Council officers.

A copy of this Plan will be maintained and controlled from the office of the Municipal Emergency Manager (MEM)

Three distinct copies of the plan will be produced:

An internal distribution version retaining all contacts, the key safe code for the Emergency Management Facility and the Emaps login. The internal version will be distributed to recipients as per the distribution list in Appendix A3 – Internal MEMP Distribution List.

An external agency distribution version retaining all contacts but without the Emergency Management Facility key safe code or EMaps login. The external version will be distributed to recipients as per the distribution list Appendix A4 – External MEMP Distribution List.



A public version with all contact lists and other sensitive details removed. The public version of the Plan will be available on Councils website at www.goldenplains.vic.gov.au under the Emergency Management section.

The Emergency Management Coordinator maintains:

Maintenance of the MEMP document generally

Appendix B1 – Council Emergency Management Structure

Municipal Resource Maps

Adjacent Council MEMP documents

The Executive Assistant to the Director – Corporate Services maintains:

Appendix A1 - MEMP Amendments Schedule

Appendix A2 - MEMP Meeting and Training Log

Appendix A3 – Internal MEMP Distribution List

Appendix A4 – External MEMP Distribution List

Appendix B2 - MEMP Council Emergency Management Personnel

Appendix C5 - MEMP Control and Support Agencies

Appendix C6 - MEMP Neighbouring Council Contacts

Distribution of amendments

The Works Support Officer maintains:

Appendix B3 – Council Resources

Appendix C10 – Resource Contacts/Providers

The Executive Assistant to the Director Community Services maintains:

Appendix C3 – Relief Centre Activation Contacts

Appendix C8 – Vulnerable Persons Service Providers

Appendix C9 – Vulnerable Persons Facilities

The Executive Officer of the MEMPC maintains:

Appendix C4 – MEMPC Members Contact List

The Aged and Disability Services Team Leader maintains:

Appendix C7 – Vulnerable Persons

The version control for the plan will be iterated by 0.1 each time an amendment is made and distributed. The version control number will be updated in the Amendments appendix and the footer of each page.

This Plan will be monitored and amended every 6 months or as required to ensure contact details are accurate and relevant. Council seeks the support from other agencies and organisations delegated with responsibilities under this Plan to provide regular updates of respective contact details.

Amendments will be distributed via hardcopy in the mail either as inserts into relevant sections or as a complete document depending on the nature and number of the amendments undertaken. Amendment distributions will be accompanied by a confirmation letter to be signed and returned by the recipient confirming that the amendment has been received and inserted into their copy of the Plan.

1.4 Review of the Plan This Plan will be reviewed pre-audit, every three years. A complete redistribution of the Plan will be undertaken by Golden Plain Shire after the review to those organisations listed in the distribution list; Appendix A3 – Internal MEMP Distribution List and Appendix A4 – External MEMP Distribution List. Copies will be available as hard copy, electronic or on CD.

A hard copy of this plan will be lodged with the State Library of Victoria as required under the Victorian Libraries Act 1988.



1.5 Testing of the Plan The MEMPC in conjunction with the Municipal Emergency Response Coordinator (MERC) is responsible for planning and implementing test exercises. A record of training exercises is provided at Appendix A2 – Meeting and Training Log.

1.6 Audit of the Plan This Plan is to be audited every three years by the Director of the Victoria State Emergency Service in accordance with Part Four, Section 21A of the Emergency Management Act 1986 as amended.

1.7 Adjacent Council MEMP Management Council regularly receives updated MEMP’s from adjoining Councils. These plans provide important contact information and may be relevant in an event which crosses a common boundary between Councils. Management of adjacent Council MEMP documents is carried out through the office of the Emergency Management Coordinator. Copies of adjacent Council MEMP documents are maintained as follows:

Hard copies are stored in the MERO’s office. Where a full review has been conducted, the plan is printed and inserted into the appropriate green folder in the MERO’s office. The previous version is removed and destroyed. CD’s are retained in the appropriate green folder in the MERO’s office.

Electronic copies are retained in Bluepoint (Folder 53-05-002). The cover letter, copy of the plan and the completed acknowledgement of receipt are retained.

Electronic copies are uploaded to Crisisworks (https://gplains.mecccentral.com) and stored in the Documents area under the MEMP tag for easy retrieval.

Completed Acknowledgement of Receipt documents are retained Bluepoint (Folder 53-05-002). A scanned copy is returned to the appropriate Council. The hardcopy is retained in the green folder in the MERO’s office.

1.8 Certificate of Municipal Endorsement



1.9 Audit Report



1.10 Aim and Objectives The aim of this plan is to document the agreed arrangements for planning, prevention, response and recovery from emergencies within or impacting on Golden Plains Shire.

The principal objectives which guided the development of the Plan are:

To identify and evaluate emergency risks faced by the Golden Plains Shire community.

To detail arrangements for the deployment and coordination of Council resources in response to emergencies.

To detail arrangements for assistance to the community during the recovery from emergencies.

To align municipal arrangements with other agency and state emergency planning arrangements.



2 BACKGROUND

2.1 Description Golden Plains Shire covers an area of 2705 square kilometres and is bordered by the Shires of Moorabool, Pyrenees and the City of Ballarat in the north, the Shire of Corangamite in the west, the Shires of Colac Otway and Surf Coast in the south and the City of Greater Geelong in the east.

Golden Plains Shire geography is dominated by the wide and gently undulating basalt plains of the Victorian Volcanic Plains (VVP) in its central and southern regions. The geography of the northern and north-eastern areas of the Shire features the steeper and hilly country of the Central Victorian Uplands (CVU).

The native vegetation of the VVP is characterised by isolated but highly significant remnant native grasslands. The native vegetation of the CVU is dominated by open forests with several large reserves set aside to protect natural values. These largely natural forested areas contain the Enfield State Forest and the Brisbane Ranges National Park.

The plains are crossed by several major rivers being the Woady Yaloak and Leigh Rivers, with the ranges in the northeast divided by the Moorabool River. All of these rivers extend from the north of the Shire through to the south, placing a barrier to east-west traffic. Several tributaries are similarly difficult to traverse.

The Shire contains sections of three highways that are located in the eastern (Midland Highway), northern (Glenelg Highway) and southern (Hamilton Highway) parts of the Shire. The two rail lines within the Shire closely follow the Midland and Hamilton Highways. Apart from the highways, the Shire is neatly crossed by a number of other arterial roads, both in a north-south direction and an east-west direction. A further network of local collector and access roads gives service to all areas.

2.2 Demography The Shire’s population is dispersed across many small townships and locales with the largest centre; Bannockburn, having only 3512 residents (ABS 2011). The Shire’s population was recorded at 18770 in the 2011 census and increasing at a rate of approximately 2.5%; one of the highest rates in Victoria. The majority of the population growth has been in the south-east and north-west of the Shire, in the areas closest to Geelong and Ballarat.

The Shire’s population embraces a large portion (30.2%) of people in the younger age groups (0 to 19) and those in the 35 to 49 year age group (23.8%) reflecting the predominance of young families moving into the Shire. Older people (70+) represent only a small (6.3%) part of the Shires demographic (ABS 2011). The Shire’s residents are largely Australian born or of an English speaking background.

With a lack of readily accessible public transport, most residents are reliant on private transport for travel. There are no high schools in the Shire and so high school students attend school in either Geelong or Ballarat. Primary schools are located at Bannockburn, Lethbridge, Teesdale, Shelford, Rokewood, Ross Creek, Scarsdale, Linton, Haddon and Smythesdale with students transported to school by private vehicle or school bus.

Golden Plains Shire is a predominantly rural area with several small townships. The largest town is Bannockburn, followed by Inverleigh, Meredith and Smythesdale. Rural land is used mainly for grazing, cropping and viticulture with intensive animal husbandry industries recently becoming more prevalent. There are several areas experiencing rapid growth of ‘lifestyle’ properties. Many residents in the north and south-eastern parts of the Shire travel to work in Geelong, Ballarat or Melbourne.

2.3 Vulnerable persons A vulnerable person is defined as a person who is frail, or physically or cognitively impaired, and unable to comprehend warnings and directions or respond in an emergency situation.

Golden Plains Shire has identified vulnerable persons in the community through their Health and Community Care (HACC) services and other service providers within the community. However, there may also be many people within the community outside of this list that would meet the vulnerability criteria but have not come to the attention of Council or other agencies.

The list of vulnerable persons and vulnerable person service providers will be provided to the MERC on request by contacting the MERO, MRM or their deputies.

Council holds a confidential list of vulnerable persons (Appendix C7 – Vulnerable Persons) in the MECC Central Vulnerable Persons Register. The list can be accessed by contacting the MRM or deputies.



A list of current service providers who support clients in the Golden Plains Shire area is provided at Appendix C8 – Vulnerable Person Service Providers.

A list of facilities where vulnerable persons may be situated either temporarily or as permanent residents is provided at Appendix C9 – Vulnerable Persons Facilities.

The vulnerable in the community can include the:

Elderly

Youth/very young children

Disabled

Low socioeconomic

Non-English speaking

Socially isolated

Physically isolated

Seriously ill

People with marginal coping capacity

People with inadequate accommodation

Large families

Single parent families

Tourists from overseas

People affected by an emergency

The Golden Plains Shire community has persons that would be identified in one or more of the above classifications and these people may require additional assistance to both respond to and recover from an emergency.

Table 1 : Vulnerable Persons

Vulnerable Group Description

Older persons

The Golden Plains Shire has 3292 (17.5%) persons identified in the 60 years and older cohort. Many of these are located in rural farming areas or small rural localities. The recent development of an Aged Care facility in Bannockburn has provided a locus of this group.

Very young Golden Plains Shire has 1293 (6.9%) persons identified in the 0-4 year’s age group. Children in the 5-9 age group number 1504 (8%).

Non-English speaking

Golden Plains Shire is comprised of mainly English speaking households (93.7%), with only 5.2% of households identifying as speaking two or more languages.

Access to transport

There are nine towns in Golden Plains Shire that are classified as having a 'High' Transport Disadvantage; Anakie, Berrybank, Cressy, Hesse, Mount Bute, Pitfield, Wallinduc, Willowvale, Wingeel.

There are twenty five towns in Golden Plains Shire that are classified as having a 'Medium' Transport Disadvantage; Barunah Park, Bamganie, Berringa, Cape Clear, Corindhap, Durdidwarrah, Durham Lead, Garibaldi, Grenville, Happy Valley, Illabarook, Mannibadar, Maude, Morrisons, Mount Mercer, Murgheboluc, Nintingbool, Piggoreet, Pittong, Rokewood Junction, Shelford, Steiglitz, Stonehaven, Sutherlands Creek, Werneth.

The levels of disadvantage were based on;

Distance from public transport and regional centres

Whether or not public transport could be accessed by walking or riding

Geographic location

Population

Number of public transport services per week

Low Income Families There are 740 households (12%) of families in Golden Plains Shire that have a weekly household income of between $0 and $399.00.

Single Parent Families There are 300 single parent households (6%) with children under 15 years



Vulnerable Group Description

In need of assistance

There are 544 persons (3.4%) identified as being in need of assistance (ABS 2006). These are defined as people who need assistance in their day to day lives with any or all of the following activities – self-care, body movements or communication – because of a disability, long-term health condition, or old age

Disadvantage

Golden Plains has five small towns that score below the regional Victoria average on the Index of Relative Disadvantage. Around 33 to 49% of these populations have low incomes. Linton has a greater proportion of people over 65 and Smythesdale has a higher proportion of people with a disability. Three of the towns have a higher than average multicultural mix.

Disability

In the community at any one time, 20% of the population have a permanent disability while 6% have a temporary disability. The percentage of people over 65 years of age who have a disability is 54%, whilst the percentage of people over 84 years old with a disability is 81%. This means that in Golden Plains, 3400 persons will have a permanent disability and 1420 will have a temporary disability.

Based on the 2006 Census, Golden Plains Shire Disability Action Plan 2008-2011, Golden Connections Strategic Plan 2009-10 and Department of Planning and Community Development Change and disadvantage in the Grampians Region, Victoria 2011.

2.4 Locality Map Figure 1 : Golden Plains Shire Locality Map



2.5 Topographic Map The Shire’s topography ranges from hilly forested areas in the north and north-east of the Shire to relatively flat terrain, with deeply incised watercourse valleys across the volcanic plains in the south and west.

Topographic relief ranges from 40 metres above sea level in the south east to 500 metres above sea level in the Enfield State Forest to the east of Scarsdale.

Figure 2 : Golden Plains Shire Topographic Map

2.6 History of Emergencies Golden Plains Shire has a long history of fire and flood emergencies.

Due to the Shire’s topography, it is exposed to the threat of bushfire in hilly forested areas and rapidly moving grassfires across the volcanic plains. The municipality has experienced a number of large grassfire and bushfire events with the most recent bushfires being the Anakie (January 2006), Snake Valley (March 2006), Steiglitz (January 2007) and Dereel (March 2013) fires. While the fire focus is on forested areas, the Shire has suffered from several large grassfires that have resulted in the loss of assets.

The Shire’s watercourses have all experienced flooding to varying extents particularly in the Inverleigh area where the confluence of the Leigh and Barwon Rivers can lead to extensive and widespread flooding if both rivers peak at the same time. The Shire recently experienced localised flooding and damage along the Woady Yaloak River catchment and other streams as a result of heavy rain in 2010/11.

With the recent increase in intensive animal husbandry industries; primarily poultry and pigs, the Shire is exposed to emergencies associated with animal illness epidemics and the concomitant human impacts.

The Shire is crossed by a number of important rail and road transport corridors with their risk of rail and road emergencies and the flow on effects depending on the scale, nature and hazard of the incident.



3 EMERGENCY PLANNING ARRANGEMENTS

3.1 Municipal Emergency Management Committees To assist with the planning for the management of and recovery from emergencies in the Shire, the Municipal Emergency Management Planning Committee (MEMPC) is assisted by two established sub-committees. Additional sub-committees may be created as required to investigate specific issues in more detail as required.

Figure 3 : Municipal Emergency Planning Committee Structure

3.2 Municipal Emergency Management Planning Committee (MEMPC) The Golden Plains Shire MEMPC has been established under Section 21(4) of the Emergency Management Act, 1986. The MEMPC is appointed by Council and is comprised of members and employees of the Council, response and recovery agencies and local community groups involved in emergency management as appropriate.

The membership and governance of the MEMPC is guided by the Terms of Reference adopted in 2012.

3.2.1 MEMPC Roles and Responsibilities The MEMPC is responsible for:

Developing and maintaining the MEMP

Assisting in analysis and evaluation of emergency related risks

Producing risk management strategies

Preparing risk specific response and recovery plans

The MEMPC does not have a direct role in the management of emergencies.

The Chairperson of the MEMPC is the MERO.

The Executive Officer of the MEMPC is the Executive Assistant to the Director of Assets and Amenity. The Executive Officer of the MEMPC is responsible for:

Organising meetings at the request of the MEMPC Chairperson

Distributing a call for agenda items and reports

Taking of, compilation and distribution of minutes

3.2.2 MEMPC Frequency of Meetings The Golden Plains Shire MEMPC meets at least twice a year and is chaired by the Municipal Emergency Resource Officer (MERO). Extraordinary meetings may be called by the MERO as required following a major incident, identification of a significant new risk or an organisational change. A record of MEMPC meetings is provided at Appendix A2 – Meeting and Training Log.



3.2.3 MEMPC Membership The membership of the MEMPC consists of representatives of the following organisations:

Victoria Police (VICPOL) – Municipal Emergency Response Coordinator (MERC) and Regional Emergency Management Inspector (REMI)

Victoria State Emergency Service (VICSES) – Grampians and South West Regions

Country Fire Authority (CFA) – District 15 and District 7

Department of Health and Human Services (DHHS) – Grampians

Golden Plains Shire – MEM, MERO, MRM and Municipal Fire Prevention Officer (MFPO) and nominated Councillor

Ambulance Victoria (AV)

Department of Environment, Land, Water & Planning (DELWP) – Midlands District

Representatives of other organisations may be co-opted to the MEMPC as required:

Red Cross – Grampians and South West Regions

Department of Economic Development, Jobs, Transport and Resources (DEDJTR)

Salvation Army

Department of Primary Industries

VicRoads – South West Region

Powercor

Telstra

Water Authorities – Barwon Water or Central Highlands Water

Department of Transport

V/Line

Gas Authorities

Environment Protection Authority (EPA)

Parks Victoria

Additional agencies as required by the MEMPC

The Committee may nominate subcommittees from time to time to plan for specific risks or projects which require an additional level of planning.

Maintenance of the MEMPC contact list is undertaken by the Executive Officer of the MEMPC. Contact details are included in Appendix C4 – MEMPC Members Contact List of this Plan.

3.3 Municipal Fire Management Planning Committee (MFMPC) The Golden Plains Shire MFMPC has been established to plan coordinated fire management activities considering, prevention, response and recovery to address the impacts of fire in all its forms on the municipality.

The membership and governance of the MFMPC is guided by the Terms of Reference.

3.3.1 MFMPC Roles and Responsibilities MFMPC roles include the following:

Carrying out integrated fire management planning between member organisations and municipal planning functions, including land use planning and emergency management planning

To produce a Municipal Fire Management Plan (MFMP) for consideration and endorsement by all responsible agencies incorporating the requirements for municipal fire prevention planning in section 55A(2) of the Country Fire Authority Act 1958



To work in cooperation with other committees to ensure risk environments that cross municipal and organisational boundaries are treated in a seamless manner with regard to risk and treatments

Provide a forum to foster inter-organisational partnerships and generate a common understanding and shared purpose with regard to fire management within the municipal district

Monitor and review the implementation of fire management plans

The MFMPC does not have a direct role in the management of emergencies.

The Executive Officer of the MFMPC is the Municipal Fire Prevention Officer. The Executive Officer of the MFMPC is responsible for:

Organising meetings at the request of the MEMPC Chairperson

Distributing a call for agenda items and reports

Taking of, compilation and distribution of minutes

3.3.2 MFMPC Frequency of Meetings The Golden Plains Shire MFMPC meets at least twice a year and is chaired by the CFA. Extraordinary meetings may be called by the chair as required following a major incident, identification of a significant new risk or an organisational change.

3.3.3 MFMPC Membership The membership of the MFMPC consists of representatives of the following organisations:

Golden Plains Shire – MEM, MERO, MRM and MFPO

Victoria Police (VICPOL)

Victoria State Emergency Service (VICSES)

Country Fire Authority (CFA)

Department of Environment, Land, Water & Planning (DELWP) – Midlands District

Additional agencies as required by the MFMPC

Maintenance of the MFMPC contact list is undertaken by the MFMPC Executive Officer.

3.4 Municipal Relief and Recovery Planning Committee (MRRPC) The Golden Plains Shire MRRPC has been established to oversee relief and recovery planning and execution within the Shire.

The membership and governance of the MRRPC is guided by its adopted Terms of Reference.

3.4.1 MRRPC Roles and Responsibilities The MRRPC roles include the following:

Establish and maintain relief and recovery service arrangements

Ensure effective communication between stakeholders

Coordinate relief and recovery services across the municipality

Provide logistical support to relief and recovery agencies when required

Establish working groups to identify and address the relief and recovery requirements of the municipality

The MRM/deputy represent the municipality at the regional planning meetings

Maintain an effective working relationship between municipal and regional service providers

Prepare, maintain and develop the relief and recovery component of the MEMP



3.4.2 MRRPC Frequency of Meetings The Golden Plains Shire MRRPC meets at least twice a year and is chaired by the Municipal Recovery Manager (MRM). Extraordinary meetings may be called by the MRM as required following a major incident, identification of a significant new risk or an organisational change.

The Executive Officer of the MRRPC is the Executive Assistant to the Director Community Services.

3.4.3 MRRPC Membership The membership of the MRRPC consists of representatives of the following organisations:

Golden Plains Shire – MRM, Deputy MRM, Relief Centre Managers, Recovery Centre Managers

Victoria Police (VICPOL) – Municipal Emergency Response Coordinator (MERC) and Regional Emergency Management Inspector (REMI)

Department of Health and Human Services (DHHS) – Emergency Management Coordinator

Centrelink

Red Cross – Emergency Services Coordinator

Salvation Army - Major

Centacare

Additional agencies as required by the MRRPC

Maintenance of the MRRPC contact list is undertaken by the MRRPC Executive Officer.

3.5 Emergency Management Group (EMG) Golden Plains Shire convenes an internal Emergency Management Group to manage day to day emergency management duties and promote emergency management within the organisation. The group meets once a month.

The EMG comprises the:

Municipal Emergency Manager (MEM)

Municipal Emergency Resource Officer (MERO)

Deputy MERO

Municipal Recovery Manager (MRM)

Deputy MRM

Municipal Fire Prevention Officer (MFPO)

Emergency Management Officer (Natural Resources)

Emergency Management Officer (Relief & Recovery)

Other Council officers can be co-opted to the group as required. The EMG is chaired by the Municipal Emergency Manager (MEM).

3.6 Operational Management Arrangements Golden Plains Shire Council is responsible for the provision, deployment and coordination of a range of resources in response of emergency situations within or affecting the municipality. The resources deployed may be owned by Council, community or private support services.

In the event of an emergency situation impacting on the Golden Plains community, Council may be called upon, or required, to provide immediate assistance by way of direct involvement as the control agency or to provide assistance to other control agencies.

Depending on the type and duration of the emergency event, Council will initially activate response procedures followed by recovery procedures. Where an event is catastrophic in nature and of very short duration, the response and recovery phases can become one and the same. It is even possible that the only involvement may be in the recovery process.



Should Recovery resources be exhausted or prove inadequate, the Department of Health and Human Services will be called upon to underwrite the recovery effort.

Where specific operating guidelines are not nominated in this plan, normal municipal operating procedures shall apply. Over time Council has established a range of practices for the day to day undertakings of the municipality and these are appropriate for most operations, including emergency situations.

3.7 Emergency Response, Relief and Recovery Supporting Documents

The MEMP is a parent document to a number of risk specific sub-plans, a series of functional Operational Procedures and several supporting documents shown below.

Figure 4 : Emergency Management Documents

Recovery Centre Resource Folder

Recovery Centre Coordination

Booklet

Recovery Centre Activation Booklet

Relief Centre Resource Handbook

Relief Centre Manager

Handbook

Municipal Emergency

Coordination Centre Handbook

Response Recovery

Relief

Emergency Management

Manual Victoria

Municipal Emergency

Management Plan

Heatwave Plan

Municipal Fire Management Plan

Community Emergency Risk

Management Plan

Road Safety Plan

Municipal Neighbourhood

Safer Places Plan

Risk Management Strategy

Drought Strategy

Stormwater Management Plan

Sub-plans

Updated May 2014

Operational Procedures

Guide

Municipal Flood Emergency Plan

Sub-plans to address specific elements of Council’s risk profile (e.g. fire, heatwave) have been developed and adopted.

Council has developed a range of functional Operational Procedures to support the interpretation and implementation of the MEMP. These Operational Procedures will be implemented either via Council’s internal Municipal Emergency Operations Centre (MEOC) or upon escalation of the emergency by the Victoria Police, via the Municipal Emergency Coordination Centre (MECC).



The Operational Procedures should be read and construed together with the principal plan. To the extent that there are any inconsistencies between the principal document and any Operational Procedure, the Operational Procedure shall take precedence.

The Operational Procedures for service delivery are categorised into five response and recovery environments as identified in the State Recovery Plan and the Emergency Response and Recovery Model namely:

Social

Economic

Built

Natural

Agricultural

All Operational Procedures are structured similarly and are intended to outline the context in which Council might become involved, state the intent and extent of the involvement, suggest how Council officers might prepare to respond and activate a response and nominate the responsible personnel for the respective plans. Plans represent Council’s involvement in emergency activities and do not attempt to detail the actions of other service providers.

A series of user friendly Handbooks designed to enable staff to operate the MECC, Relief Centres and Recovery Centres with as little fuss and confusion as practicable, have been created. They are designed to provide guidance and certainty to operating staff and others likely to be involved in the implementation of this Plan.



3.8 Emergency Management Structure The following positions have been established by Council to give effect to these arrangements in respect of Council interests.

Figure 5 : Emergency Management Structure


Municipal Emergency Resource Officer (MERO)


MECC Manager

Municipal Emergency Coordination Centre (MECC)

Relief/Recovery Centre Manager

Relief/Recovery Centres

Relief/Recovery Centre Staff

Post Impact Assessment Coordinator

Emergency Management Officer

MECC Support

MECC – ICC Liaison (EMLO)

Response Relief/Recovery

Post Impact Assessment Assessors

Updated November 2013

Post Impact Assessment Recovery

(PIAR)

Media & Communications

Municipal Emergency Response Coordinator

(MERC)


A full structure showing Council positions and personnel assigned to particular role is provided at Appendix B1 – Council Emergency Management Structure.

Contact details are included in Appendix B2 – Council Emergency Management Personnel of this Plan.

3.8.1 Municipal Emergency Manager (MEM) Golden Plains Shire acknowledges that support, endorsement and involvement from senior management are essential to implement effective emergency management strategies. Subsequently the Shire has appointed a member of the Executive as the MEM to oversee community safety generally and the MEMP in particular.

The MEM is responsible to the Chief Executive Officer for the effective management of the Council’s emergency management activities.

Council has appointed the Director, Corporate Services to the position of MEM. There is no appointed Deputy. MEMPC members will be notified of any change in the appointment of the MEM.



MEM roles and responsibilities are:

Ensure the MEMP is effective and current

Ensure the municipal resources are utilised effectively in a community emergency for response and recovery activities

Coordinate the emergency activities of, and liaise closely with the MERO, MRM and MFPO

Ensure that the MECC can be activated at short notice in the event of an emergency

Arrange meetings of the MEMPC or the EMG as appropriate in an emergency

Maintain effective liaison with all Regional, State or Federal emergency related agencies servicing the municipality

Ensure that an effective contact base is maintained so that municipal resources can be accessed on a 24 hour basis

Ensure contractual arrangements with contractors to provide response or recovery support during an emergency are agreed to and documented in advance of such events

Ensure appropriate operating procedures and processes are developed, documented and tested by those required to use them during an emergency and that suitable training takes place

Ensure appropriate procedures, processes and systems are in place to record and monitor any Council expenditure specifically applicable to an emergency

Ensure that applications for expenditures eligible for assistance from State resources are submitted to appropriate agencies

Ensure that debriefing sessions are held for any response and recovery operation after an emergency to examine the effectiveness of the MEMP and upgrade it as necessary

Keep the Council and Chief Executive Officer informed on emergency management activities including the presentation of an annual report on activities that includes expenditure incurred by Council during the previous 12 months


3.8.2 Municipal Emergency Resource Officer (MERO) The MERO is responsible for the activation, deployment and coordination of municipal resources in response to emergency situations.

Council has appointed the Director, Assets and Amenity to the position and the Works Manager as deputy. This role is a statutory appointment under the Emergency Management Act 1986. MEMPC members will be notified of any change in the appointment of the MERO.

MERO roles and responsibilities are:

Coordinate municipal resources in emergency response

Provide municipal resources when requested by emergency services or police during response activities

Maintain effective liaison with emergency agencies within or servicing the municipal district

Maintain an effective contact base so municipal resources can be accessed on a 24 hour basis

Keep the MECC prepared to ensure prompt activation if needed

Liaise with the MEM and MRM on the best use of municipal resources

Organise a response debrief if requested by the MERC

Ensure procedures and systems are in place to monitor and record expenditure by the Council in relation to emergencies

Perform other duties as determined




3.8.3 Municipal Recovery Manager (MRM) The MRM is primarily responsible for the coordination of municipal and community resources during relief recovery operations. The MRM works closely with the MERO and other agencies to integrate relief and recovery efforts.

Council has appointed the Director, Community Services to the position of MRM and the Manager, Human Services as the deputy. MEMPC members will be notified of any change in the appointment of the MRM.

MRM roles and responsibilities are:

Coordinate municipal and community resources for relief and recovery

Assist with collating and evaluating information gathered during the post-impact assessment process

Establish priorities for the restoration of community services and needs

Liaise with the MEM and MERO on the best use of municipal resources

Establish a Relief Centre as directed by the MERC or MERO

Establish a Recovery Centre at a location appropriate to the affected area

Liaise, consult and negotiate with recovery agencies and council on behalf of the affected area and community recovery committees

Liaise with the Regional Recovery Committee and the Department of Health and Human Services

Maintain vulnerable persons/locations/facilities list

Undertake specific relief and recovery activities as determined

Contact details are included in Appendix B2 - Council Emergency Management Personnel of this Plan.

3.8.4 Municipal Emergency Response Coordinator (MERC) The MERC is an appointed member of Victoria Police responsible for the Golden Plains Shire Municipal District. The responsibilities of the MERC are listed in the Emergency Management Manual Victoria: State Emergency Response Plan. The primary role of the position is to ensure the effective coordination of resources in accordance with the provisions of Section 13(2) of the Emergency Management Act 1986.

The MERC roles and responsibilities include:

Requesting the MERO to activate the MECC if required

Requesting the MERO to make municipal resources available

Providing regular advice to the Regional Emergency Response Coordinator (RERC) regarding any potential escalation of an emergency requiring a regional response

Providing regular advice to recovery agencies of an emergency

The appointed MERC in Golden Plains Shire is the Officer in Charge of the Bannockburn Police Station.

3.8.5 Municipal Fire Prevention Officer (MFPO) This role is a statutory appointment under the Country Fire Authority Act 1958, Section 96A. Council has appointed the Team Leader – Environment Services to the position of MFPO. The primary role of the MFPO is to ensure Council’s obligations under the Country Fire Authority Act 1958 are met.

The MFPO roles and responsibilities include:

Manage the Municipal Fire Management Planning Committee (MFMPC)

Review Council’s fire prevention planning and plans together with the MFMPC

Liaise with fire services, brigades, other authorities and councils regarding fire prevention planning and implementation

Advise and assist the MEMPC on fire prevention and related matters

Report to Council on fire prevention and related matters

Carry out statutory tasks related to fire prevention notices and infringement notices



Investigate and act on complaints regarding potential fire hazards

Advise, assist and make recommendations to the general public on fire prevention and related matters

Issue permits to burn (under section 38 of the Country Fire Authority Act 1958)

3.9 Emergency Management Facilities

3.9.1 Municipal Emergency Operations Centre (MEOC) In minor emergencies where the MECC may not be activated, Council response operations would be managed from Council premises as they would for any other municipal operation. In these instances reference may be made to the MEOC.

3.9.2 Municipal Emergency Coordination Centre (MECC) The MECC is a Shire operated facility from which Council and community resources and services are coordinated by personnel nominated as responsible officers under this Plan. It is not a control centre for emergency response, but is in close contact with the control agency throughout an emergency.

Golden Plains Shire has adopted the Crisisworks software platform to assist with the management of emergency events. This web based platform allows the management of an emergency from any nominated location, provided internet access is available.

The role of the MECC is to:

Coordinate the provision of human and material resources within the municipality

Register volunteer emergency workers

Disseminate record and file accurate information and responses

Monitoring all operational activities for recording, debriefing and planning purposes

Coordinating relief and recovery activities where Council officers are involved.

The MECC is not activated in all emergency situations but at the discretion of the MERC. The MERC and MERO with support personnel activate and manage and eventually deactivate the MECC.

One MECC location has been identified in Golden Plains Shire:

Bannockburn Shire Hall 12 High Street Bannockburn

Where an emergency event exceeds the capacity of Council’s MECC facilities to cope or this facility is directly impacted by the emergency, then this facility may be relocated to the adjacent City of Greater Geelong and City of Ballarat MECC facilities under Council’s Mutual Aid Agreements. The provision and opening of a supporting Council MECC will be subject to the approval of the supporting Council MERO. The two alternative MECC locations are:

City of Greater Geelong City Services Anakie Road Operations Centre Reception & Communications Area, Anakie Road, Lovely Banks

City of Ballarat Ballarat Town Hall (Trench Room) Sturt Street, Ballarat

Administrative staff for the MECC are drawn from municipal employees with representatives from other agencies being present as required.

Activation of the MECC is guided by the MECC Activation Operational Procedure.

The operation of the MECC is guided by the Municipal Emergency Coordination Centre Handbook. This document has been developed “in-house” by Golden Plains Shire to assist officers to activate and operate in a MECC.



The single volume booklet provides background on:

The purpose of the MECC

Procedures and processes undertaken in the MECC

The physical layout and resources of the MECC

Requirements for setting up and operating a MECC

Relevant forms, logs and checklists

Hardcopies of the booklet are available and held by officers responsible for MECC activation.

3.9.3 Emergency Management Facility The Shire has a dedicated Emergency Management Facility to store emergency management materials and equipment. The facility comprises a 9 metre by 6 metre shed located at the rear of the Golden Plains Shire Rokewood depot, facing Hardie Street. Access to the facility is via Kuruc-a-Ruc Road.

The shed contains the following:

5000 poly sand bags and four portable sandbag filling units (www.ezysandbagsolutions.com.au)

Planned burning/Emergency Management Signs trailer – this trailer holds signs for CFA planned burning operations as well as “Water Over Road” signs and “Road Closed” signs for flood response. The trailer is equipped with a work light for night operations

Relief and Recovery Centre Support Trailer - this trailer holds all the equipment and signs to support the establishment and running of a Relief or Recovery Centre. It is equipped with a work light for night operations

12 long stem traffic bollards with bases

The shed is accessible 24 hours a day. Keys are held in the Works Department key safe at the Golden Plains Shire Offices, adjacent to the switchboard in the Rokewood Depot main shed and in a key safe affixed to the front door of the facility.

3.9.4 Emergency Relief Centres The Shire has planned for the possible activation of a number of strategically located Relief Centres in the event of an emergency.

Each of these facilities is suitably equipped and ready to process evacuees or affected communities once directed by the MECC. Council has established a number of relief centre roles to support the MRM during relief operations. Relief Centre Managers manage Relief Centre activities as required in accordance with documented process and associated procedures.

Four Relief Centre locations have been identified in Golden Plains Shire:

Bannockburn Sports Stadium High Street Bannockburn

Haddon Recreation Centre Sago Hill Road Haddon

Rokewood Memorial Hall Rokewood – Shelford Road Rokewood

Woady Yaloak Recreation Centre Heales Street Smythesdale

Key access and contact details are contained in Appendix C3 – Relief Centre Activation Contacts.

Council may also open other community facilities more suitably located in response to a request from the Control Agency or MERC.

Council has developed a Relief and Recovery Centre Support Trailer containing signs and equipment necessary to establish and operate a Relief Centre. This trailer is located at the Emergency Management Facility at Rokewood and is available 24 hours a day.

Where an emergency event exceeds the capacity of Council’s Relief Centre facilities to cope or these facilities are directly impacted by the emergency, then these facilities may be relocated to the adjacent City of Greater Geelong and City of Ballarat Relief Centre facilities under Council’s Mutual Aid Agreements. The provision and opening of a supporting Council Relief Centre will be subject to the approval of the supporting Council MERO. The supporting Council may authorise the use of an alternative location as required.



The two alternative Relief Centre locations are:

City of Greater Geelong Corio Leisuretime Centre Anakie Road Lovely Banks

City of Ballarat Buninyong Community Centre Cornish Street Buninyong

Activation of Municipal Emergency Relief Centres is guided by the Relief Centre Activation Operational Procedure.

Operation of Municipal Emergency Relief Centres is guided by:

Relief Centre Manager Handbook

Relief Centre Resource Handbook

These are documents developed “in-house” by Golden Plains Shire to assist officers to activate and operate Municipal Emergency Relief Centres.

Hardcopies of these booklets are available and held by officers responsible for Relief Centre activation.

3.9.5 Emergency Recovery Centres The Shire has planned for the activation of any of its three nominated Recovery Centre facilities in the event of an emergency requiring recovery activity.

The short term role of the Recovery Centre is to provide information, referral and support to affected communities. The recovery process may continue beyond the Centre’s operation however and consist of community re-building and community development activities.

Recovery Centre Managers manage Recovery Centre activities as required in accordance with a documented process and associated procedures.

Three Recovery Centre locations have been identified in Golden Plains Shire:

Bannockburn Cultural Centre High Street Bannockburn

Smythesdale Community Hub Heales Street Smythesdale

Northern Community Centre Sago Hill Road Haddon

Council may also open other more suitably located community facilities as Recovery Centres in response to community need.

Where an emergency event exceeds the capacity of Councils Recovery Centre facilities to cope or these facilities are directly impacted by the emergency, then these facilities may be relocated to the adjacent City of Greater Geelong and City of Ballarat Recovery Centre facilities under Councils Mutual Aid Agreements. The provision and opening of a supporting Council Recovery Centre will be subject to the approval of the supporting Council MERO. The supporting Council may authorise the use of an alternative location as required.

The two alternative Recovery Centre locations are:

City of Greater Geelong Corio Leisuretime Centre Anakie Road Lovely Banks

City of Ballarat Buninyong Community Centre Cornish Street Buninyong

Activation of Municipal Emergency Recovery Centres is guided by the Recovery Centre Activation Operational Procedure.

Operation of Municipal Emergency Recovery Centres is guided by:

Recovery Centre Activation Booklet

Recovery Centre Log Book

Recovery Centre Resource Folder



These are documents developed “in-house” by Golden Plains Shire to assist officers to activate and operate Recovery Centres.

Hardcopies of these booklets are available and held by officers responsible for Recovery Centre activation.

3.10 Neighbourhood Safer Places – Bushfire Places of Last Resort Council has identified and designated five Neighbourhood Safer Places – Places of Last Resort (NSP-PLR) that comply with CFA and Council requirements. The places are not community fire refuges or emergency relief centres but are identified sites for use by persons whose primary fire plan has failed. At NSP-PLR sites, users may still be subject to heat, smoke and ember attack and expose themselves to great risk in travelling to a NSP-PLR.

Sites for NSP-PLRs in Golden Plains Shire are:

Cape Clear Recreation Reserve Recreation Road Cape Clear

Haddon Recreation Reserve Sago Hill Road Haddon

Linton Recreation Reserve Glenelg Highway Linton

Ross Creek Public Hall Car Park Sebastopol-Smythesdale Rd Ross Creek

Woady Yaloak Equestrian Centre Lords Lane Smythesdale

Council Reserve Dereel-Rokewood Junction Road Dereel

Maps showing NSP-PLR sites are included at Section 10.4.

3.11 Community Information Guides A Community Information Guide; previously known as a Township Protection Plan, provides a planned response for both emergency response agencies and the community to a bushfire in close proximity of a township. Community Information Guides are developed and maintained by the Country Fire Authority. These plans address the specific needs of the town’s people, property, assets, environment and economy and are divided into three parts:

Community information

Township Planning factors

Fire Prevention

Community Information Guides have been developed for:

Bannockburn

Dereel

Haddon

Inverleigh

Lethbridge

Linton

Napoleons/Enfield

Rokewood/Corindhap

Ross Creek/Smythes Creek

She Oaks/Maude

Shelford

Smythesdale/Scarsdale

Steiglitz

Teesdale



4 PREVENTION AND MITIGATION ARRANGEMENTS

4.1 Community Emergency Risk Management (CERM) In 2007, the MEMPC commissioned the development of a CERM Plan.

Community risks were identified, assessed and rated according to consequence and likelihood scales and risk matrices in the Emergency Risk Management Applications Guide (Emergency Management Australia, 2004). The resulting Community Emergency Risk Management Implementation Plan was developed and adopted by Council.

The response and recovery arrangements documented in this plan aim to manage the identified residual risks.

4.2 Risk Assessment The risk assessment process resulted in the development of the Community Emergency Risk Register which lists the hazards, the risk associated with the hazard and a likelihood, consequence and risk rating. The Community Emergency Risk Management Risk Register is provided below.

Table 2 : Community Emergency Risk Management Risk Register

Hazard Risks Likelihood

Rating Consequence

Rating Risk

Rating

Fire Stock Losses / Asset Destruction A 4 E

Storms Water / Wind / Hail / Lightning Damage A 2 H

Flood Asset Destruction / Environmental Damage B 2 H

Drought Financial Hardship / Stock Loss B 3 H

Road Travel Road accidents (personal injury / service disruption)

B 3 H

Hazardous Materials Chemical spill / Plumage / Biological Escape / Radiation

C 3 H

Explosion Damaged Assets / Personal Injury C 3 H

Exotic (animal) Diseases

Stock Loss / Disease Spread C 3 H

Contaminants Pollution / Contamination (waterways, soils, air, food)

C 3 H

Rail Travel Rail accidents (personal injury / service disruption)

C 3 H

Exotic (human) Diseases

Death or Sickness / Disease Spread D 4 H

Terrorism / Sabotage Civil Disruption / Injury / Infrastructure damage

E 4 H

Extreme Weather Fog / Ice / Heatwave C 2 M

Remote Areas Lost or Injured Persons C 2 M

Wastewater / Sanitation Systems

System Failures (pollution) C 2 M

Earthquake Asset Destruction / Loss of Accommodation & Services

D 3 M

Air Travel Aircraft Crash (personal injury / asset damage / fire)

D 3 M

Power Supply Failure

Supply Failure (electricity) D 3 M

Water Supply Failure Supply Failure (reticulation, tank, dam) E 3 M



Hazard Risks Likelihood

Rating Consequence

Rating Risk

Rating

Essential Communications

System Failures (phone, radio) D 2 L

Disused Mineshaft Collapse

Asset Destruction / Loss of Accommodation & Services

D 2 L

Likelihood Rating: A = Almost Certain, B = Likely, C = Possible, D = Unlikely, E = Rare

Consequence Rating: 1 = Insignificant, 2 = Minor, 3 = Moderate, 4 = Major, 5 = Catastrophic

Risk Rating: E = Extreme, H = High, M = Moderate, L = Low

4.3 Treatment Plans Treatment plans have been developed using existing plans and actions to address the risks identified in the risk assessment process.

Table 3 : Community Emergency Risk Management Implementation Plan

No. Hazard Treatment Council Action

1 All identified as Extreme or High

Development & maintenance of the Municipal Emergency Management Plan and the coordination of various training exercises

- Establishment of MERO & MRM positions.

- Coordination of the Municipal Emergency Management Planning Committee meetings.

- Provision of in-kind support associated with planning & training exercises.

- Underwriting of costs associated with municipal responses to emergency events.

- Management of potential disruptions to services during emergency events.

2 Fire

Development and implementation of a Municipal Fire Management Plan.

- Provision of administrative support for the Municipal Fire Management Planning Committee.

- Annual budget consideration of Committee initiatives.

- Include the Municipal Fire Management Plan as a Reference Document in the Municipal Emergency Management Plan.

3 Fire

Implementation of fuel reduction programs in off-season (e.g. roadside slashing) and fire break management program (strategic breaks)

- Coordination of program with brigades & CFA.

- Annual budget consideration of recurrent works funding.

4 Flood Implementation of a Municipal Flood Emergency Plan

- Coordination of plan maintenance. - Cooperation with the Catchment

Management Authority & other stakeholders in the implementation of plan initiatives.

- Coordination of funding applications for plan initiatives.

- Include the Municipal Flood Emergency Plan as a Reference Document in the Municipal Emergency Management Plan.

5 Drought

Applications and lobbying for drought declaration, relief schemes and water saving initiatives

- Provision of officer time involved in funding applications.

- Advocacy for community support from State and Federal Governments.

- Lobbying water authorities to introduce drought proofing initiatives



No. Hazard Treatment Council Action

6 Road Travel, Rail Travel

Appropriate levels of road maintenance

- Review and implementation of Council’s Road Management Plan, in particular; surfacing, line marking, signing and sight distance

7

Fire, Flood, Hazardous Materials, Explosion

Planning & building policies, codes & regulations applied appropriately

- Provision of planning & building services. - Promotion of sound development

practices. - Monitoring of development controls.

8 Exotic Diseases Enforcement of health regulations

- Provision of environmental health services.

- Assist government departments to control outbreaks of animal or human disease or infections (administrative only).

9 All Community awareness/ education programs

- Publishing of regular articles on community safety in Council’s Golden Plains Gazette Newsletter.

- Encourage the Shire’s many & skilled volunteers to become involved in emergency responses.

10 Exotic Diseases Provision of immunisation programs

- Coordination of municipal immunisation programs.

- Lobby government for increased subsidies and expanded programs.

11 Fire Provision of adequate fire access tracks

- Annual administration of applications for fire track funding.

- Consideration of increased Council road maintenance funding for fire tracks.

12 Flood, Storms Provision of adequate stormwater management systems

- Maintain and keep clear the urban and rural drainage network throughout the municipality.

- Plan for the development of drainage infrastructure to meet future demands and mitigate any environmental impacts.

13 Flood Introduction of early flood warning systems (stream gauges etc.)

- Lobbying of water authority to provide technical and administrative assistance with system implementation.

- Seek funding support for warning systems.

- Consideration of increased Council funding for warning systems.

14 Storms Implementation of roadside tree management program (pruning, removals)

- Annual budget consideration for recurrent program.

- Development of a priority management program

15 Rail Travel Upgrade of rail crossings to new standards (e.g. fast rail)

- Lobbying of State Government for infrastructure improvements.

16

Explosion, Hazardous Materials, Contaminants

Support for public and workplace education on hazardous materials.

- Promote relevant literature on dangerous goods handling.

17 Terrorism & Sabotage

Provide information outlet for literature produced by Federal Government on terrorism

- Promote relevant literature on community security matters.

18 Terrorism & Sabotage

Promote support for community integration

- Support events that actively promote community integration.



4.4 Sub-plans Sub-plans to the MEMP have been developed to address the high priority risks identified in the risk assessment process. These plans are often a requirement of other legislation relating to the area of risk and may not be written as a specific sub plan of the MEMP, but address the risk as part of a wider strategy around the subject area.

The following Council plans and strategies have been identified as meeting the requirement for sub-plans of the MEMP to address identified risk:

Municipal Fire Management Plan (MFMP)

Municipal Flood Emergency Plan (MFEP)

Heatwave Plan

Community Risk Management Plan

Risk Management Strategy

Road Safety Strategy

Municipal Neighbourhood Safer Places Plan

Drought Strategy

Stormwater Management Plan

Municipal Public Health Plan

Municipal Influenza Pandemic Plan 2016-17



5 EMERGENCY RESPONSE ARRANGEMENTS

5.1 Introduction The Emergency Management Manual Victoria (EMMV) defines Emergency Response as responding to emergencies and their effects by using resources effectively and providing immediate rescue and relief services. The objective of emergency response is to reduce the impact and consequences of emergencies on people, communities, essential and community infrastructure, industry the economy and the environment.

The State priorities are:

Protection and preservation of life is paramount

Issuing community information and warnings

Protection of critical infrastructure

Protection of residential property

Protection of assets supporting individual and community financial sustainability

Protection of environmental and conservation assets.

The State Emergency Response Plan (included in the EMMV) details the response management arrangements for Victoria. Those arrangements are applicable at all levels, State, Regional and Municipal.

Included in the arrangements are definitions of Command, Control and Coordination, the identification of Control and Support Agencies for specific emergencies and the role of local government.

Responses to an emergency situation generally follow accepted procedures and involve a number of activation phases.

5.2 Tiers of Emergency Response Management Emergency response management applies in three tiers:

Incident

Regional – defined as one of the Victorian Government Regions

State

Regional and State arrangements are activated where a major emergency has occurred where there is extreme weather or intelligence indicates an anticipated large scale emergency may occur

5.3 Phases of Activation Response arrangements should be implemented at the earliest possible opportunity if the effects of emergencies are to be minimised and for this reason several phases of activation have been accepted.

Council activation will proceed as per the relevant Operational Procedures.

Alert

Upon receipt of warning or information that an emergency may occur or affect the relevant area of responsibility, the organisation must be alerted to ensure its readiness to act if called upon. Some of the activities that should be considered in this phase are:

Warnings for key personnel

Testing of communications arrangements

Establishing flow of information between Municipality and Control/Support Agencies

Standby

As the threat, or the effect of the emergency, becomes imminent, members of the relevant organisation or sections are placed on standby, thus being ready to move immediately they are required. Some of the activities that should be considered in this phase are:

Staffing of respective emergency centres

Preparing equipment and personnel for immediate action

Identifying assembly areas



Action

This is the operational phase of the emergency when combating and support agencies are committed to contain or control the emergency. Some operations may necessitate moving to the “Action phase” immediately without the “Alert” and “Standby” phases being implemented. For this reason, it is mandatory that all organisations having a role in this Plan be in a state of preparedness at all times. Some of the activities that should be considered in this phase are:

Mobilisation of personnel/equipment as requested

Production of records on a regular basis for higher authorities

Deployment of additional resources as required

Registration of volunteer workers

Stand Down

Once "Alert", "Standby" and/or "Action" have been implemented and objectives met, the MERC must declare a "Stand Down". After consultation with the Control Authority and any other relevant agency, and when the MERO is satisfied that the response to the emergency has been completed, the MERC will advise all participating agencies of ‘Stand Down’.

5.4 Control ,Command, Coordination Control

Control – the overall direction of response activities in an emergency operating across agencies. Remains the responsibility of the control agency as defined in the EMMV.

The control agency appoints an Incident Controller who has overall responsibility for emergency response operations. In large emergencies, an Incident Control Centre (ICC) may be established by the control agency.

Command

Command – the internal direction of the members and resources of a particular agency and applies within that agency.

Coordination

Co-ordination – the bringing together of agencies and their respective resources to ensuere effective response to and recovery from emergencies.

Victoria Police have the role of coordinating response activities. The senior police officer present at the scene of an emergency is in charge in the field and the MERC is responsible at the Bannockburn Police Station or at the MECC if activated.

5.5 Mutual Aid This Plan recognizes that Council may be required, from time-to-time, to assist neighbouring municipalities during and following emergencies and supports this concept. It will, on this basis, undertake to provide its own resources, where practicable and with appropriate authorisation.

Golden Plains Shire is signatory to the Municipal Association of Victoria Protocol for Inter-Council Emergency Management Resource Sharing. The purpose of the protocol is to provide an agreed position between councils for the provision of inter-council assistance for response and recovery activities during an emergency. The protocol details the process for initiating requests for resources from another council and identifies associated operational and administrative requirements.

The protocol applies to requests for human resources, equipment and/or facilities in relation to response or recovery activities associated with an emergency.

The Municipal Association of Victoria Protocol for Inter-Council Emergency Management Resource Sharing can be found at the MAV website.



5.6 Control and Support Agencies for Response A support agency can be a government or non-government organisation that provides essential services, personnel, or resources to assist the Control Agency.

Table 4 : Control and Support Agencies for Response

Emergency/Threat Control Agency Key Support Agencies

ACCIDENT/INCIDENT

Aircraft Victoria Police AMSA, ARFF, ATSB

Biological Materials DHHS CFA/MFESB

Gas Leakage CFA/MFESB Gas Distribution Companies

Hazardous Materials, High Consequence Dangerous Goods or Dangerous Goods

CFA/MFESB/ARFF EPA, AV, WorkSafe (workplace, storage facilities and transport)

Lifts, Cranes or Scaffolding and Amusement Structures

CFA/MFESB WorkSafe

Military Aircraft and Ships Defence Force AMSA, Victoria Police, Airservices Australia

Radioactive Materials DHHS CFA/MFESB

Rail and Tram Victoria Police PTV, DTPLI, VLine, CFA, VICSES, ARTC

Road Victoria Police CFA, VICSES, VicRoads, Golden Plains Shire

AGRICULTURAL

Chemical contamination of livestock or agricultural produce (agricultural or veterinary)

DEDJTR PrimeSafe, DFSV

Exotic Animal Disease (includes Bees and Aquaculture)

DEDJTR DEDJTR

Plants Pest or Disease DEDJTR DEDJTR

ENVIRONMENTAL

Vertebrate Pest / Plagues DEDJTR PV

Pollution into Inland Waters CFA/MFESB EPA, PV

Pollution of Inland Waters EPA PV

ESSENTIAL SERVICE DISRUPTION

Food, supply, critical infrastructure damage or disruption

Victoria Police DELWP

Electricity DSDBI (Energy Sector Development)

Powercor, Energy Safe Victoria, DELWP, AEMO

Natural Gas DSDBI (Energy Sector Development)

DSDBI (Earth Resources Regulation Victoria),, Energy Safe Victoria, AGL, TRU Energy, AEMO

Petroleum and Liquid Fuels DSDBI (Energy Sector Development)

DSDBI (Earth Resources Regulation Victoria), WorkSafe, Oil Companies

Public Transport PTV DTPLI (Emergency Risk and Resilience)

Roads / Bridges / Tunnels VicRoads Golden Plains Shire, DTPLI (Emergency Risk and Resilience)

Water and Sewage DELWP Barwon Water, Central Highlands Water, DHHS, Golden Plains Shire




FIRE AND / OR EXPLOSION

Aircraft CFA/ARFF/MFESB

Boilers and Pressure Vessels CFA/MFESB WorkSafe

Explosion CFA/MFESB DSDBI, WorkSafe

Explosive Device Victoria Police CFA/MFESB

Fire CFA/MFESB, DELWP, Fire Services Commissioner

PV, AVCG, BOM, WorkSafe

HUMAN DISEASE / ILLNESS

Retail Food Contamination DHHS

Food / Drinking Water Contamination DHHS DELWP, Golden Plains Shire

Human Disease DHHS


NATURAL EVENT

Earthquake VICSES All

Flood VICSES DELWP, CMAs, Barwon Water, Central Highlands Water, Golden Plains Shire, CFA, BOM, PV

Heatwave Victoria Police Golden Plains Shire, DHHS, AV, DELWP, DTPLI, DSDBI

Storm VICSES BOM, DELWP, PV, CFA/MFESB, DSDBI

RESCUE

Building, Structure CFA/MFESB, VICSES VBA, AV, Victoria Police, WorkSafe

Cave Victoria Police VICSES

Land Victoria Police VICSES

Lift, Crane, Scaffolding or Amusement Structure

CFA/MFESB Victoria Police, VICSES, WorkSafe, DSDBI

Mine / Quarry Victoria Police DSDBI, DELWP, CFA, VICSES, WorkSafe

Rail, Aircraft and Industrial CFA/MFESB/VICSES AMSA (aircraft only), CFA WorkSafe (industry only)

Road CFA/MFESB /VICSES AV

Trench or Tunnel CFA/MFESB

Water Victoria Police VICSES, LSV

SEARCH

Land and Water Victoria Police VICSES, Others as per Victoria Police Register

Overdue Aircraft AMSA Victoria Police, VICSES, Air Services Australia




NATURAL EVENT

Earthquake VICSES All

Flood VICSES DELWP, CMAs, Barwon Water, Central Highlands Water, Golden Plains Shire, CFA, BOM, PV

Heatwave Victoria Police Golden Plains Shire, DHHS, AV, DELWP, DTPLI, DSDBI

Storm VICSES BOM, DELWP, PV, CFA/MFESB, DSDBI

OTHER

Aircraft – In flight Emergency Air Services Australia ADF

Dam Safety DELWP Barwon Water, Central Highlands Water, VICSES, Golden Plain Shire

Other Threats Against Persons, Property or Environment

Victoria Police

5.7 Request Procedures Any control or support agency requiring support to complement its own capabilities should request it through the MERC who together with the MERO will determine if the request will be met locally or if it needs to be escalated.

5.8 Response Activities Council’s response activities in an emergency will be guided by the nature and scope of the event and availability of Council resources. Council’s response activities may include:

Operating a MECC or MEOC facility

Providing and coordinating physical resources

Coordinating requests for emergency catering

Gathering and disseminating information

Facilitating transport

Providing specialist information

Providing specialist personnel

Operating a Relief Centre

Restoring Council services and infrastructure

Clean-up operations, temporary repairs and community support services under Council’s jurisdiction will be implemented as a matter of business.



5.9 Community Safety

5.9.1 Community Awareness Local Government has a role in educating the community about emergency management arrangements in order to better prepare residents for emergency situations. This role seeks to engage the community in prevention and preparedness so that they are better able to respond to, and recover from an emergency. In addition to the efforts of local government, education in the community is provided by a range of other response and recovery specific agencies (e.g. CFA Community Fireguard) within the municipal area.

Council can raise community awareness prior to an emergency occurring through:

Local media

Council newsletters

Community meetings

Councils website

Golden Plains Shire utilises its web presence, local media and the Golden Plains Gazette bimonthly newsletter to inform residents of emergency management arrangements and preparedness. Provision of information is coordinated through Council’s Communication and Marketing Officer from individual officers with responsibilities in emergency management.

5.9.2 Warnings In the event of an emergency, the provision of public information and warnings is of paramount importance. During emergencies, the community seeks information to assist them in responding to the situation. Following an emergency, provision of information to the community is a primary instrument in assisting a community to recover.

Warnings should be used under specific circumstances where community action is necessary primarily to protect lives and also for the protection of property or the environment. The warning arrangements are set out in the Victorian Warning Protocol – referenced in Appendix 10, Part 8 of the Emergency Management Manual Victoria.

Provision of information to the public can come from a variety of sources and agencies. The Control Agency is responsible for the issuing of warnings to potentially impacted communities and to other agencies. Council does not issue warnings, but may direct residents to the Control Agency to obtain information

Local government has a role in disseminating information about the emergency, Council’s response and the provision of Council services to assist the community to recover. Council can provide information to the community during an emergency through:

Councils website

Customer Service Officers

Local media

Community meetings

Release of information by Golden Plains Shire during the response phase is the responsibility of the Control Agency in conjunction with the MERC. Any information released by Council must be approved by the MERO (general information) or the CEO/Senior Management (Policy, Financial or Political matters). Assistance in preparing and disseminating information will be provided by Councils Senior Communications and Marketing Officer as per the Media and Information Operational Procedure.

Information will be disseminated using Council’s web site, media releases and Customer Service Officers as per the Media and Information Operational Procedure.

5.9.3 Emergency Warning Systems Emergency warning systems have been established to warn communities and individuals in the event of an emergency. The Control Agency has the responsibility to issue warnings to potentially affected communities and other agencies. Once a decision has been taken to issue a warning, the emergency services organisations will determine the most effective method to use.

Council does not have a direct role in the issuing of warnings.



5.9.4 Emergency Alert

The Emergency Alert system allows response agencies to send warning messages via mobile and landline telephones based on the mobile phone location.

The Emergency Alert voice messages are easily identifiable by the Standard Emergency Warning Signal (SEWS) at the start of the message, together with the words ‘Emergency Emergency’. The SMS (text) messages also commence with ‘Emergency Emergency’ and display the telephone number 0444 444 444. All messages refer the recipient to where they are able to obtain further information.

Agencies have been instructed in the use of the Emergency Alert and the Incident Controller has access to the emergency alert website to enable the distribution of warnings.

Council does not have a direct role in the issuing of Emergency Alerts.

5.9.5 Standard Emergency Warning Signal The Standard Emergency Warning Signal (SEWS) is an electronic warning signal to be used, assisting the delivery of public warnings for major emergencies.

SEWS is designed to:

Alert the public via a media announcement that an official emergency announcement is about to be made concerning an actual or potential emergency which has the potential to affect them

Alert the community at large, via a public address system that an official emergency announcement is about to be made.

The issuing of SEWS is guided by a set of National Guidelines and responsibility lies with the Incident Controller.

Council does not have a direct role in the issuing of the Standard Emergency Warning Signal.



6 EMERGENCY RELIEF ARRANGEMENTS

6.1 Introduction The EMMV defines Emergency Relief as providing for the essential needs of individuals, families and communities in the immediate aftermath of an emergency.

Emergency Relief is about meeting the immediate needs of those affected during the initial response to the emergency. Relief is usually undertaken during the response phase of an emergency and develops into a recovery process once the immediate risk to affected persons is eliminated. Emergency relief functions are closely aligned with the early stages of the recovery process and are therefore well integrated with early recovery activities

The State Emergency Relief and Recovery arrangements are included in the EMMV and detail the relief arrangements for Victoria. The relief process involves cooperation between all levels of government, non-government and community organisations, together with the private sector to ensure:

The immediate provision of emergency relief at the site of the emergency

Provision of Relief Centres

Provision of Relief services

6.2 Relief Principles The principles of relief coordination and delivery are:

Essential support to meet basic and immediate needs

Delivered in a timely manner

Promotes community safety and minimises further physical and psychological harm

Communicate clear, relevant, timely and tailored information

Recognise community diversity

Services are adaptive

Supports community responsibility and resilience

Well-coordinated delivery

Services are integrated into emergency management arrangements

6.3 Relief Coordination It is critical that relief activities are coordinated across all levels. At State and Regional levels this function is performed by the Department of Health and Human Services (DHHS).

At Golden Plains Shire this function is performed primarily by the MRM with the close assistance of the MERO to provide support to the affected community.

Wherever possible the normal municipal and administrative structures and practices will be employed. DHHS will be called upon to coordinate the relief effort wherever municipal resources are considered inadequate and an escalated level of relief is considered necessary by the MRM.

6.4 Relief Management Management and service provision will be devolved as much as possible to the local level. State and Regional relief strategies, services and resources will supplement and compliment the municipality’s initiatives rather than replace local endeavours.

Emphasis will be given to supporting and maintaining the identity, dignity and autonomy of affected individuals, families and the community.

Wherever possible, the normal municipal management and administrative structures and practices will be used and will be responsive to the special needs and circumstances of the affected community.



6.5 Relief Activities Relief activities are targeted at meeting the immediate needs of affected individuals. Council’s relief activities offered from a Relief Centre may include:

Reconnecting families and friends (Victoria Police/Australian Red Cross)

Food and water (Australian Red Cross)

Drinking water for households (essential water) (DELWP)

Material aid (disbursement of non-food items) (Salvation Army)

Psychosocial support (Personal support /Counselling) (DHHS)

Emergency shelter (DHHS)

Animal welfare (DEDJTR)

Emergency financial assistance (DHHS)

Food supply (private sector) (DELWP)

First aid (Ambulance Victoria)

Community information (Control Agency)

Council may participate in or facilitate any of these services and may offer additional services as resources and needs allow. Each of these activities is directed by the relevant Operational Procedure in the Operational Procedure Guide.

6.6 Relief Support Agencies

Service Provided Primary Provider Support

Community Information Control Agency Supporting agencies

Reconnecting families and friends

Victoria Police Red Cross

Emergency Shelter Golden Plains Shire DHHS

Food and water Red Cross Salvation Army Foodbank Victoria

Essential Water (households) Barwon Water Central Highlands Water

DELWP

Replacement water (used in firefighting)

CFA/DELWP Golden Plains Shire

Food supply manufacturing and logistics

DELWP DTPLI

Non-food items (material aid) Salvation Army St Vincent de Paul Foodbank Victoria Centrelink

Health and medical assistance DHHS Ambulance Victoria

Psychosocial support DHHS

Legal assistance Victoria Legal Aid

Financial Assistance DHHS Centrelink

Animal Welfare (livestock/wildlife)

DEDJTR, DELWP

Animal Welfare (companion animals)

Golden Plains Shire

DEDJTR RSPCA Australian Veterinary

Association



7 EMERGENCY RECOVERY ARRANGEMENTS

7.1 Introduction The EMMV defines Emergency Recovery as helping people and communities affected by emergencies to achieve a proper and effective level of functioning. This can be achieved when Council and others, using specialist services and resources, support the community as it manages its own recovery.

Emergency Recovery is about meeting the community’s immediate and changing needs. This can only be achieved through two-way communication with the affected community.

The State Emergency Recovery Arrangements included in the EMMV detail the recovery arrangements for Victoria. The recovery process involves cooperation between all levels of government, non-government and community organisations, the affected communities together with the private sector across five interrelated recovery environments.

Social Environment - the emotional, social, spiritual, financial and physical wellbeing of individuals and communities

Built Environment - the restoration of essential and community infrastructure

Natural Environment - the rehabilitation of the affected environment

Economic Environment - the revitalisation of the affected economy

Agricultural Environment – the restoration of affected agricultural activities

7.2 Recovery Principles The principles of recovery coordination and delivery are:

Understanding the context

Focussing on consequences

Recognising complexity

Being community focussed

Using community led approaches

Ensuring coordination of activities

Effective communication

Acknowledging and building capacity

7.3 Recovery Coordination It is critical that recovery activities are coordinated across all levels. At State and Regional levels this function is performed by the Department of Health and Human Services (DHHS).

At Golden Plains Shire this function is performed primarily by the MRM with the close assistance of the MERO to provide support to the affected community.

Wherever possible the normal municipal and administrative structures and practices will be employed. DHHS will be called upon to coordinate the recovery effort wherever municipal resources are considered inadequate and an escalated level of recovery is considered necessary by the MRM.

7.4 Recovery Management Management and service provision will be devolved as much as possible to the local level. State and Regional recovery strategies, services and resources will supplement and compliment the municipality’s initiatives rather than replace local endeavours.

Emphasis will be given to supporting and maintaining the identity, dignity and autonomy of affected individuals, families and the community.

Management of recovery will occur in the context of clear and agreed arrangements and involve processes of consultation and cooperation through established communication channels.



Wherever possible, the normal municipal management and administrative structures and practices will be used, and will be responsive to the special needs and circumstances of the affected community.

Recovery information and recovery services need to be readily accessible to affected individuals, families and communities and response to their needs and expectations.

The recovery process may well be protracted and complex so sufficient time and resources should be provided to allow for completion of the process

7.5 Role of Local Government Municipal Councils are responsible for recovery coordination at a local level while the Department of Health and Human Services is responsible for recovery coordination at Regional and State levels.

Local Government fills the following roles during recovery from an emergency:

Provide information services to affected communities, using e.g. information lines, newsletters, community meetings and websites

Provide the facility and staffing of Recovery/Information Centre(s)

Form and provide leadership of Community Recovery Committees

Provide post-impact assessment — gathering and processing of information

Survey and provide determination regarding occupancy of damaged buildings

Provide environmental health management - including food and sanitation safety, vector control

Oversight and inspect the rebuilding/redevelopment

Provide and manage community development services

Provide and/or coordinate volunteer helpers

Coordinate personal support services, e.g. counselling, advocacy

Coordinate the provision of appropriate and timely services to affected individuals

Coordinate the clean-up activities, including disposal of dead stock

Provide/coordinate temporary accommodation

Repair/restore council owned infrastructure, e.g. roads, bridges, sporting facilities, public amenities

Organise, manage or assist with public appeals

7.6 Recovery Activation

Recovery operations will be activated on advice from the MERC, MERO or MRM in response to an event.

There are five primary phases, or steps, in emergency recovery operations that are related to a time continuum. The recovery services required in each phase will vary in type or activity.

The phases are:

during the incident (usually the response phase)

immediately after the incident (1 – 7 days)

short term (weeks 2 - 4)

medium term (months 2 - 3)

long term (month 4 onwards - up to 2 years depending on the impact of the incident).

Recovery planning, at the local and regional level, once an emergency is unfolding, needs to consider recovery services required at each of these stages.



7.7 Needs Assessment Assessing the damage incurred and subsequent needs of communities in impacted areas will involve:

7.7.1 Initial Impact Assessments (in the response phase) Initial impact assessment; or rapid impact assessment, provides immediate information in relation to the impact the emergency incident has had on people, premises, essential community infrastructure and animals.

Initial impact assessments are carried out by the Victoria Police or as delegated to the Country Fire Authority (CFA). Results of the assessments are forwarded to the Incident Control Centre (ICC) and released to the department and LGAs concurrently to enable these organisations to plan for recovery.

7.7.2 Needs assessments

Needs assessment provides details relating to the needs of those individuals impacted by an emergency event. The department will undertake an initial needs assessment process in consultation with local government and personal support providers as part of an initial follow up of emergency grants recipients (personal hardship assistance payments). The data collected will be provided to local government to inform recovery information and services required by individuals and households within each affected area

7.7.3 Post Impact Assessments (PIAs)

Post impact assessment requires a comprehensive appraisal of the extent of damage, disruption and breakdown to the community and its infrastructure as a result of the emergency.

Post Impact Assessments will be undertaken by LGAs in conjunction with the supporting organisations. The final assessment material will influence the regional and local recovery plans.

7.8 Transition from Response to Recovery The Municipal Emergency Response Coordinator (MERC) will convene a meeting with the Control Agency, Municipal Emergency Resource Officer (MERO), Municipal Recovery Manager (MRM) and the Regional Recovery Coordinator (DHHS) as response to the incident draws towards a close. The meeting will establish that;

The response phase has or soon will be completed

The immediate needs of affected persons are being managed and the recovery services required

Recovery agencies are available and able to transition from providing relief services to providing recovery services

The Incident Controller has provided a response to recovery handover document

Sufficient post impact data has been provided/collated to enable detailed planning of recovery activities

Municipal arrangements for the management of the recovery phase (e.g. internal Recovery Committee) are in place.

On agreement that the response phase is completed, the MERC will advise agencies of the time when the response phase has ended and the transition to recovery is underway. If required a MECC may be maintained for an agreed period to support recovery operations.

7.9 Community Recovery Committee

When the effects of an emergency are serious the recovery process will warrant the input of the effected community, generally through a Community Recovery Committee. Where the impact of an event is sufficiently significant, municipal councils and Regional Recovery Coordinators (Department of Health and Human Services) have a responsibility to ensure the establishment of Community Recovery Committees as soon as possible after the emergency. Municipal councils have a responsibility to resource the establishment of Community Recovery Committees.



The membership of such a committee will depend on the circumstances and the needs but will generally include a number of the following:

MRM and Deputy

Council staff

Councillor(s)

Community representatives (affected persons and/or community groups)

DHHS and other agencies

Emergency Services

The Community Recovery Committee will:

Identify needs and resource requirements

Coordinate information, resources and services

Liaise, consult and negotiate

Monitor the recovery process

7.10 Recovery Activities The needs of the community can be divided into five functional areas within the recovery process.

Social Environment

The Social Environment addresses the impact an emergency could have on the health and wellbeing of individuals and the community. This functional area includes:

Accessing Information

Financial assistance

Accommodation

Health and safety

Psychosocial support (personal support and counselling)

Companion animals

Targeted recovery programs (men and women, children and youth, vulnerable groups, displaced/dispersed people)

Community programs (community engagement, community recovery committees, recovery centres community service hubs)

Built Environment

The Built Environment addresses the municipality’s built infrastructure. Restoration of essential infrastructure and services is considered a priority to ensure that recovery activities are not compromised. This functional area includes:

Residential buildings

Water and wastewater management

Waste and pollution management

Public buildings and assets

Transport

Power and Gas

Telecommunications

Economic Environment

The Economic Environment addresses to the economic impact on individuals, small and large businesses, industries, tourism and the broader economy. Often assessments will be required to substantiate short and longer term effects because they are not necessarily obvious to all. This functional area may include:



Support for individuals and households

Support for businesses

Economic support

Natural Environment

The Natural Environment addresses to the natural features and environmental assets that the community relies on. This functional area includes:

Biodiversity and ecosystem impacts

Economic impacts

Social impacts

Agricultural Environment

The Agricultural Environment addresses to the impact on livestock, companion animals and wildlife and loss/damage suffered by primary producers. This functional area includes:

Animal welfare

Loss and damage assessment

Emergency fodder

Referral of needs

Case management

Fencing

7.11 Recovery Support Agencies Table 5 : Recovery Support Agencies

Recipient Service Provided Primary Provider Support

ENVIRONMENTAL

Erosion Control

DELWP PV Golden Plains Shire Vicroads

INFORMATION SERVICES

Individual and families

Advice on financial assistance, insurance claims, legal and referral services

Golden Plains Shire DHHS RFCV Centrelink

IDRO VCC

Water and food safety DHHS

Communities Advice on assistance

and recovery strategies DHHS Red Cross, VCC

Municipal Councils

Advice on safe water, food, waste disposal, toilets

DHHS

Accommodation standards

DHHS

Erosion, catchment protection, reforestation

DELWP, PV

Fish and fish habitat EPA

Flora, fauna DELWP

Environmental issues DELWP




Disposal of dead/maimed stock

DEDJTR, DELWP

Primary Producers and rural land management

Technical advice on re-establishment or alternative strategies

DELWP

Disposal of dead/maimed stock

DEDJTR, DELWP

Administration of specific assistance program

DELWP

Small businesses

Advice on options and support available

DSDBI

All Mapping services

information DELWP (Information

Services)

FINANCIAL ASSISTANCE

Individuals and families

Personal Hardship Grants

DHHS Insurance

companies Financial

institutions Charities Public appeals

Income Support Centrelink

Load funds towards restoration of dwelling

RFCV

Municipal councils

Restoration of public assets and emergency protection works

DTF

Insurance companies

Financial institutions

Public appeals

Specific funding programs

DSDBI

Small Businesses

Loan funds towards restoration of income-earning assets, working capital

RFCV

Support for enhancing business skills

DSDBI

Primary producers and rural land managers

Administration of specific assistance programs

DELWP RFCV

Community groups

Loan funds towards restoration of assets

RFCV

Rural leadership and community events programs

DSDBI

ACCOMMODATION AND HOUSING

Individuals and families

Emergency Accommodation – (short term)

Golden Plains Shire DHHS(Grants)

Insurance companies

Interim Accommodation (medium term)

DHHS

Support to transition to permanent housing

DHHS

FOOD

Critical infrastructure food suppliers and logistics

Damage assessment Assistance with

interdependencies, contingency arrangements and reconstruction

DELWP DTPLI

Food supply SCN DSDBI




REBUILDING AND UTILITY RESTORATION

Individuals, families, community groups

Assessment, repair and rebuilding

Household services, utilities, sanitation

Municipal Councils DHHS CFA Telstra Water/sewerage authorities

Trade Association Service clubs Utility companies

Municipal councils

Roads and bridges VicRoads

Public Land

Clearing, restoration, rehabilitation of roads, bridges and public assets

Municipal Council DELWP PV VicRoads

INDIVIDUALISED SUPPORT SERVICES

Individuals, families, community groups

Personalised support, counselling and advocacy

Psychological first aid Psychological support

services Outreach Single point of contact Service coordination Case management Community activities

DHHS Municipal Councils DHHS Hospitals Community health/mental

health centres Centrelink DEECD

VCC Community Chaplain

Red Cross Salvation Army Voluntary groups Private Health

providers

COMMUNITY DEVELOPMENT

Community Recovery Committees

Funding Administrative support Support personnel Advice

DHHS Municipal Councils

Red Cross Service clubs and

community groups

Communities Employment and

economic redevelopment program

DSDBI Service clubs and

community groups

Municipal Councils

Funding Support Advice Additional equipment

DHHS DTF



8 REFERENCE DOCUMENTS In the development and implementation of the MEMP, the MEMPC and Council have relied on a range of reference documents. Those references considered crucial to the structure and operation of the emergency management process have been listed below together with the source and file location for each.

State Government Emergency Management Act 1986

Source: Victorian State Government - available on the State Government web site.

Emergency Management Act 2013 Source: Victorian State Government - available on the State Government web site.

Emergency Management Manual Victoria

Source: Victorian State Government - available on the State Government web site. File Location: MERO Office, Bannockburn Customer Service Centre

Practice Note: Operation of a Municipal Emergency Coordination Centre Source: Victorian State Government: Office of the Emergency Services Commissioner File Location: MERO Office, Bannockburn Customer Service Centre

Golden Plains Shire Business Continuity Plan

File location: MEM Office, Bannockburn Customer Service Centre

Community Emergency Risk Management Plan File Location: MERO Office, Bannockburn Customer Service Centre

Heatwave Plan File location: G drive – Golden Plains Shire MRM Office, Bannockburn Customer Service Centre

Municipal Fire Management Plan File Location: Crisisworks online document,

MFPO Office, Bannockburn Customer Service Centre

Municipal Neighbourhood Safer Places Plan File Location: G drive – Golden Plains Shire

MFPO Office, Bannockburn Customer Service Centre

Municipal Risk Management Plan File location: MEM Office, Bannockburn Customer Service Centre

Emergency Management Plans - (Neighbouring Councils) Source:

City of Geelong City of Ballarat Shire of Pyrenees Shire of Moorabool Shire of Corangamite Shire of Colac Otway Shire of Surf Coast

File Location: MERO Office, Bannockburn Customer Service Centre Crisisworks online document

Municipal Association of Victoria Inter-Council Emergency Management Resource Sharing Protocol

File Location: www.mav.asn.au Crisisworks online document



VICSES Mid-West Region Flood Response Plan, VICSES, 2008

Source: Victorian State Emergency Service File Location: www.ses.vic.gov.au

Municipal Flood Emergency Plan File Location: Crisisworks online document

VICSES Ballarat

South West Region Flood Response Plan, VICSES, 2008 Source: Victorian State Emergency Service File Location: www.ses.vic.gov.au

Department of Environment, Land, Water & Planning Victorian Emergency Animal Welfare Plan

Source: Department of Primary Industries File Location: www.delwp.vic.gov.au

Department of Health and Human Services Emergency Relief Handbook

File Location: MRM Office, Bannockburn Customer Service Centre

Vicroads Traffic Diversion Plans

Source: VicRoads, SW Region, Geelong File Location: VicRoads, Geelong Office, Fyans St

MERO Office, Bannockburn Customer Service Centre

Golden Plains Shire Municipal Emergency Management Plan


9 APPENDICES

9.1 Administration

9.1.1 Appendix A1 – Amendments Schedule Amendment

Date Volume/Part Amendment Detail Version

Distribution Date

24.9.10 1, 2, 3 Editorial Updates

24.9.10 1 – page 5 Amendments Schedule moved to volume 1 from volume 3

24.9.10 1 – page 6 Abbreviations page added to volume 1

24.9.10 1 – page 7 Contact numbers removed and names added as directed by MERO

24.9.10 3 – page 20 Update Appendices list

24.9.10 3 – page 24 Removal of Powercor & Telstra Countrywide as member of MEMPC - approved by Council 27.5.10

24.9.10 3 – page 32 Update Appendix C1 – Key Emergency Management Personnel

24.9.10 3 – page 37 Update Appendix C5 – Key Council Personnel

24.9.10 3 – page 40 Update Appendix C7 – Resource Contacts/Providers

15.10.10 3 – page 40 Update of Appendix C7 – Resource Contacts/Providers

June – July 2011

Entire plan Review and update of entire plan in preparation for 2011 Audit

27.7.2011 Appendix A3 Advised by Tony Grimme (VICSES) to remove Ian Carlton (VICSES) from distribution list

20.9.2011 Appendix

Removed Terry Murrihy, Rob Bromley and Gavin Williams from MEMPC invitation/contact list at request of Terry Murrihy

September 2011

Entire Plan Plan adopted by Council MEMP 2011-14

1.0

March 2012 Entire Plan Minor alterations prior to distribution No change to

version control 20.3.12

September 2012

Entire Plan Full update of various sections across the plan

MEMP 2011-14 1.1

21.9.12

November 2013

Entire Plan Full update of various sections across the plan

MEMP 2011-14 1.2

29.11.13

June 2014 Entire Plan Full update of contacts and other minor changes through the document

MEMP 2011-14 1.3

20.6.14

December 2014

Entire Plan Full update of contacts and other minor changes through the document

MEMP 2011-14 1.4

10.12.14

May 2015 Entire Plan Next iteration of plan for 2014-2017 period

MEMP 2014-17 1.0

12.6.15

December 2015

Entire Plan Full update of contacts and other minor changes through the document

MEMP 2014-17 1.1

4.12.15

July 2016 Entire Plan Full update of contacts and other minor changes through the document

MEMP 2014-17 1.2

15.7.16

Golden Plains Shire Council Emergency Management Plan


9.1.2 Appendix A2 – Meeting and Training Log

Meeting Date Committee/Group/Training

16/12/15 Emergency Management Group



15/4/16 Training – Relief and Recovery Exercise for GPS


3/5/16 MEMPC Meeting

3/5/16 MRRPC Meeting

3/5/16 MFMPC Meeting


8/6/16 Training – Exercise Red Alert - Regional

15/6/16 Training – Awareness of Children’s need in an emergency




9.1.3 Appendix A3 – Internal MEMP Distribution List

Position/Title Folder Location

Director Corporate Services / MEM Green folder MEM Office Director Corporate Services Office

Director Corporate Services / MEM Green folder MEM Car Kit Director Corporate Services Car

Director Assets and Amenity / MERO Green folder MERO MECC Kit

Director Assets and Amenity Office

Director Assets and Amenity / MERO Green folder MERO Car Kit Director Assets and Amenity Car

Works Manager /Deputy MERO Green folder Deputy MERO Office

Works Manager Office

Works Manager /Deputy MERO Green folder Deputy MERO Car Kit

Works Manager Car

Director Community Services / MRM Green folder MRM Car Kit Director Community Services Car

Manager – Human Services / Deputy MRM

Red Folder Deputy MRM Office

Manager – Human Services Office

Manager – Human Services / Deputy MRM

Green Folder Deputy MRM Car Kit

Manager – Human Services Car

Manager – Community Development / Deputy MRM

Green Folder Deputy MRM Office

Manager – Community Development Office

Manager – Community Development / Deputy MRM

Green Folder Deputy MRM Car Kit

Manager – Community Development Car

Community Development Team Leader – Relief/Recovery Centre Manager

Red Folder Relief/Recovery Centre Folder

Community Development Team Leader Desk

Health and Wellbeing Team Leader – Relief/Recovery Centre Manager


Health and Wellbeing Team Leader Desk

Recreation Team Leader – Relief/Recovery Centre Manager


Recreation Team Leader Desk

Community Recreation Officer – Relief/Recovery Centre Manager


Community Recreation Officer Desk

Executive Assistant – Director Corporate Services

Green Folder Office Executive Assistant – Director Corporate Services Desk


Green Folder Car Kit Master File

Executive Assistant – Director Corporate Services Desk


Red Folder MECC Manager Folder

Executive Assistant – Director Corporate Services Desk

Executive Assistant – Director Community Services

Red Folder Office Executive Assistant – Director Community Services Desk

EMLO Response Kit Green Folder EMLO Kit MFPO Desk

Emergency Management Officer Green Folder Office Emergency Management Officer Desk

Relief Centre Trailer Green Folder Administration Box 3

Emergency Management Facility, Rokewood

MECC Kit Green Folder Shire Hall/MECC High St, Bannockburn

Online Location Security

Golden Plains Shire Intranet Policy Procedures and Plans /Corporate Services

Full document

Golden Plains Shire Webpage Services/Emergency Management Public document - all names and contacts removed

Crisisworks (www.mecccentral.com/mecc/public)

Documents area Full document

Box Emergency Management Full document

MEMP 2014-17 Version 1.2 Updated June 2016

9.1.4 Appendix A4 – External MEMP Distribution List

Position Title Agency Address City State Post Code

VICPOL

Station Commander / MERC Victoria Police 22 High Street BANNOCKBURN VIC 3331

Victoria Police Western Region D3 Headquarters PO Box 528 BALLARAT VIC 3350

Victoria Police Western Region D3 Bacchus Marsh

117-119 Main Street BACCHUS MARSH VIC 3340

Deputy MERC Smythesdale Police Station Brooke Street SMYTHESDALE VIC 3351

Victoria Police Rokewood Police Station 52 Ferrars Road ROKEWOOD VIC 3330

Victoria Police Inverleigh Police Station High Street INVERLEIGH VIC 3321

Victoria Police Meredith Police Station 14 Wilson Street MEREDITH VIC 3333

Victoria Police Smythesdale Police Station Sebastopol-Smythesdale Road SMYTHESDALE VIC 3351

VICSES

Regional Manager Victoria SES Mid-West Region 352 Dowling Street WENDOUREE VIC 3355

Regional Manager Victoria SES Barwon South West Region

90 Furner Ave BELL PARK VIC 3215

Controller Bannockburn SES Unit PO Box 123 BANNOCKBURN VIC 3331

CFA

Operations Manager CFA District 15 DCC P O Box 222W BALLARAT VIC 3353

Operations Manager CFA District 15 Ballarat ICC

P O Box 222W BALLARAT VIC 3353

Operations Manager CFA District 7 DCC

PO Box 586 NORTH GEELONG VIC 3215



DHHS

Area Director Central Highlands Area Department of Health and Human Services

PO Box 712 BALLARAT VIC 3350

Emergency Management Coordinator Grampians Region

Department of Health and Human Services

35 Armstrong St South BALLARAT VIC 3350

AMBULANCE VIC

Regional Engagement Coordinator Emergency Management Unit – Ambulance Victoria

75 Brady Street SOUTH MELBOURNE VIC 3205

Group Manager – Grampians Ambulance Victoria 23 Wetlands Drive MT HELEN VIC 3350

DELWP

Midlands Fire Manager Department of Environment, Land, Water & Planning

Vickers Street SEBASTOPOL VIC 3356

Land and Fire Management Officer Department of Environment, Land, Water & Planning

219A Main Street BACCHUS MARSH VIC 3340

TELSTRA

Area Field Manager Telstra 105 Doveton Street BALLARAT VIC 3350

POWERCOR

Regional Business Manager Powercor PO Box 572 BALLARAT VIC 3353

Regional Business Manager Powercor PO Box 185 GEELONG VIC 3220

HESSE RURAL HEALTH

Chief Executive Officer HESSE Rural Health Service 8 Gosney Street WINCHELSEA VIC 3241

RED CROSS

Emergency Services Controller Australian Red Cross (Victoria) GPO Box 9949 MELBOURNE VIC 3001

Divisional Operations Officer Red Cross Central Midlands Division

9 Ford Street ARARAT VIC 3377



VICROADS

Regional Emergency Management Officer VicRoads PO Box 775 GEELONG VIC 3220

STATE LIBRARY OF VICTORIA

Legal Deposit Librarian State Library of Victoria 328 Swanston Street MELBOURNE VIC 3000

MUNICIPALITIES

Municipal Emergency Resources Officer Surf Coast Shire Council PO Box 350 TORQUAY VIC 3228

Municipal Emergency Resources Officer City of Greater Geelong PO Box 104 GEELONG VIC 3220

Municipal Emergency Resources Officer City of Ballarat PO Box 655 BALLARAT VIC 3353

Municipal Emergency Resources Officer Moorabool Shire PO Box 18 BALLAN VIC 3342

Municipal Emergency Resources Officer Pyrenees Shire Council 5 Lawrence Street BEAUFORT VIC 3373

Municipal Emergency Management Officer Corangamite Shire Council PO Box 84 CAMPERDOWN VIC 3260

Municipal Emergency Resources Officer Colac Otway Shire Council PO Box 283 COLAC VIC 3250



9.2 Council Emergency Management Resources

9.2.1 Appendix B1 – Council Emergency Management Structure


9.2.2 Appendix B2 – Council Emergency Management Personnel

Position Name Mobile Phone B/H Phone A/H Home Location Email


Richard Trigg (Director Corporate Services)

0427 846 437 5220 7139 Drysdale [email protected]

Municipal Emergency Resources Officer (MERO)

Greg Anders (Director Assets and Amenity)

0411 398 771 5220 7121 5342 9123 (Silent) Alfredton [email protected]

Deputy MERO Peter Cameron (Works Manager) 0408 520 648 5220 7122 5276 1772 Batesford [email protected]


Jill Evans (Director Community Services)

0427 633 255 5220 7116 5261 3461 Torquay [email protected]

Deputy MRM Terry Fraser (Manager Human Services)

0407 550 611 5220 7153 5265 1049 Inverleigh [email protected]

Deputy MRM Louisa White (Community Development Manager)

0439 365 362 5220 7145 5243 9443 Geelong [email protected]

Municipal Emergency Coordination Centre (MECC) Manager

Jan Sugden (EA – Director Corporate Services)

0409 797 019 5220 7180 5266 1122 Gherang [email protected]

Deputy MECC Manager Asanka Jayakody (Finance Team Leader)

0403 867 176 5220 7129 0403 867 176 Armstrong Creek [email protected]

MECC Support Angela Vary (Strategic Planner) 0437 523 291 5220 1766 0437 523 291 Newcomb [email protected]

MECC Support Belinda Reissinger (Works Support Officer)

0400 246 624 5220 7179 5281 2042 Bannockburn [email protected]

MECC Support Diane Quigley (Customer Service and Rates Coordinator)

0439 034 238 5220 7132 0439 034 238 Birregurra [email protected]

MECC Support Jason Clissold (Finance Manager) 0439 332 025 5220 7128 5241 6988 Grovedale [email protected]

MECC Support Joanne Burns (EA – Director Assets and Amenity)

0408 358 592 5220 7112 5277 9954 Bell Park [email protected]

MECC Support Kathryn Schneider (Executive Assistant – Director Community Services)

0438 548 833 5220 7142 0438 548 833 Highton [email protected]

MECC Support Kirsty Blake (Development Support Officer Planning

0427 811 971 5220 7163 5281 7194 Lethbridge [email protected]

MECC Support Kirsty Hewett (Rates & Property Officer)


MECC Support Lachlan Murphy (Safety & Risk Support Officer)

0409 415 159 5220 7259 Lara [email protected]



MECC Support Stephanie Chapman (Executive Unit Admin Officer)

0403 980 033 5220 7207 0403 980 033 Belmont [email protected]

MECC Technical Support – IT Peter Fisher (Senior IT Officer) 0418 127 163 5220 7172 0418 127 163

5281 5157 Teesdale [email protected]

MECC Technical Support – IT Carolynne Roberts (IS Administrator)

0447 651 580 5220 7123 5265 1580 Inverleigh [email protected]

MECC Technical Support – IT Jennifer Lenferna (GIS Officer) 0400 168 724 5220 7155 Belmont [email protected]

Emergency Management Officer (Natural Resources)

Braeden Chivers 0437 097 269 5220 7277 0432 660 262 Jan Juc [email protected]


Kim Stanley (CFA Paging 1800 609 511 Pager No: 90856)

0408 516 189 5220 7162 5346 1133

0438 461 133 Dereel [email protected]

Emergency Management Liaison Officer (EMLO)

Matthew Sims (Investigations Officer)

0429 418 250 5220 7114 Curlewis [email protected]

Emergency Management Liaison Officer (EMLO)

Dale Smithyman (Natural Resources Officer) (CFA Paging 1800 609 511 Pager No: 81994)

0428 386 724 5220 7108 5281 5486 Teesdale [email protected]

Emergency Management Liaison Officer (EMLO) /MFPO

Simon Howland (Environment Services Team Leader)

0438 587 524 5220 7103 5298 1797 Newcomb [email protected]

Relief/Recovery Centre Manager Rebecca Hickey (Health and Wellbeing Team Leader)

0412 706 003 5220 7189 Bannockburn [email protected]

Relief/Recovery Centre Manager Breanna Doody (Community Development Team Leader)

0447 884 012 5220 7159 Ballarat [email protected]

Relief/Recovery Centre Manager Dean Veenstra (Recreation Team Leader)


Relief/Recovery Centre Staff Alexa Menzies (Admin Support Officer)

0401 270 722 5220 7135 5241 1179 Grovedale [email protected]

Relief /Recovery Centre Staff April Archbold (Aged & Disability Services Team Leader)

0427 929 343 5220 7160 0413 103 593 Clifton Springs [email protected]

Relief/Recovery Centre Staff Caroline Jordan (Volunteer Coordinator)

0400 020 864 5220 7216 0400 020 864 Wallington [email protected]

Relief /Recovery Centre Staff Deb Sansom (Community Development Officer)

0418 469 088 5220 7212 0401 646 988 Torquay [email protected]

Relief /Recovery Centre Staff Heidi Preston (Children & Family Services Team Leader)

0488 019 962 5220 7127 0488 019 962 Lethbridge [email protected]

Relief /Recovery Centre Staff Helena Charles (Senior Economic Development Officer)

0427 600 889 5220 7102 0407 183 338 Hamlyn Heights [email protected]



Relief /Recovery Centre Staff Jacinta Walsh (Community Wellbeing Officer – Haddon)

0439 656 876 53211500 0439 656 876 Ballarat [email protected]

Relief/Recovery Centre Staff Kathryn Schneider (Executive Assistant – Director Community Services)

0438 548 833 5220 7142 0438 548 833 Highton [email protected]

Relief /Recovery Centre Staff Mick Cosgriff (Economic Development Officer)

0407 890 565 5220 7201 5243 6045 Grovedale [email protected]

Relief /Recovery Centre Staff Mike Barrow (Manager Eco Dev., Communications, Special Projects)

0408 462 906 5220 7150 0403 794 703 Jan Juc [email protected]

Relief /Recovery Centre Staff Nateesha Thomassen (Bannockburn Cultural Centre Coordinator)


Relief /Recovery Centre Staff Paul Owen (Community Recreation Officer)

0429 189 741 5220 7220 Buninyong [email protected]

Relief / Recovery Centre Staff Sarah Dalton (Youth Activities Officer)

0407 847 138 5220 7177 0439 496 307 Jan Juc [email protected]

Relief / Recovery Centre Staff Mark De Campo (Youth Development Officer)

0422 101 109 5220 7106 Torquay [email protected]

Relief/Recovery Centre Staff Brodie Marston (Recreation Development Officer)

0429 387 594 5220 7182 0422 215 627 Bannockburn [email protected]


9.2.3 Appendix B3 – Council Resources

Buildings and Depots

Emergency Management Facility Kuruc a Ruc Road, Rokewood

Northern Community Centre Sago Hill Road, Haddon

The Well Heales Street, Smythesdale

Linton Customer Service Centre and Council Chamber

Brooke Street, Linton

Bannockburn Customer Service Centre Pope Street, Bannockburn

Bannockburn Shire Hall and Council Chamber High Street, Bannockburn

Bannockburn Cultural Centre High Street, Bannockburn

Bannockburn Child and Family Services Centre Pope Street, Bannockburn

Bannockburn Recreation Centre Milton Street, Bannockburn

Works Depot – Rokewood Shelford-Rokewood Road, Rokewood

Works Depot – Shelford Thomson Street, Shelford

Works Depot – Linton Surrey Street, Linton

Plant and Equipment

Asset No.

Plant Type Vehicle Make Vehicle Model Vehicle

Year Rego

2 way radio

310 Tractor Loader Kubota M9540 2012 YYS 976 Y

311 Backhoe JCB 3CX 2001 QVO 890 Y

337 Crane Truck Isuzu FSR500 2009 WUQ 948 Y

338 Crane Truck Isuzu FRR500 2011 YAM 636 Y

333 Flocon truck Isuzu FVD950 auto 2014 1CK 3FZ Y

300 Grader Caterpillar 120M 2008 WSI 112 Y

301 Grader Caterpillar 12H 2015 1EN 3ZL Y

302 Grader Caterpillar 12H2 2005 TGN 895 Y

303 Grader Caterpillar 12H2 2007 UIJ 486 Y

331 Jetpatcher Truck Isuzu FVD1000 Auto 2012 ZDT 816 Y

315 Loader Caterpillar 928 Gz 2007 UIJ 487

316 Loader Case 621D 2005 THE 389

322 Mower Kubota ZD331 2013 ZVL 992


Plant and Equipment

358 Skid Steer Case SR130 2013 YZZ 645

359 Mower Kubota ZD331 2013 ZVL 991

360 Mower John Deere 3036E 2016 1HB9WY

361 Mower Toro 7210 Turbo Zero 2016 1GP7JQ

402 Ride on Mower Kubota Zerosteer 2014 1DL 3KS

408 Ride on Mower Toro Groundmaster 2014 1DO 4CH

409 Ride on Mower Kubota Zerosteer 2015 1EZ3YS

378 Roller Combination Ajay Roller

C37 135

328 Tractor John Deere WAM1600 2011 YET 567

320 Tractor Loader Kubota M9540 2008 WDS 992

318 Trailer Trailer 6 4 1989 F25 619

346 Trailer Hercules Super Dog 1996 F26 455

354 Trailer Hamelex White Super Dog 2008 R36232

367 Trailer Hamelex-White Super Dog

2008 R36 234


2008 R36 231

400 Trailer Tandem 9 5 2008 S64306

401 Trailer Tandem 9 5 2000 R04996

405 Trailer Tandem 9 5 2000 N90 501

420 Trailer Pacific Backhoe Float

Backhoe Float E96 284

421 Trailer Pacific Trailer Tag-a-long

F51 580


2008 R36 233

344 Truck (10m3 capacity) Isuzu GIGA 455 CXY 2010 XOO 043 Y


350 Truck (10m3 capacity) Hino FS2845 2010 XLW 632 Y

352 Truck (10m3 capacity) Hino Tandem 2008 WHQ 575 Y


343 Truck (4m3 capacity) Isuzu NPR65 2016 1HD1UX Y

444 Road Roller Sany Multipac SPR260E

2015 1FG 4ZR



9.3 External Contact Lists

9.3.1 Appendix C3 – Relief Centre Activation Contacts

Bannockburn Sports Stadium, High Street, Bannockburn

Keys are in the Relief Centre Kit located in the Relief Centre Trailer in the Emergency Management Facility at Rokewood or by contacting the School Principal

Position Name Mobile Phone B/H Phone A/H Email

Bannockburn Primary School Office 5281 1755 [email protected]

Bannockburn Primary School Principal Rob Nelson 0403 308 186 5281 1755 5243 3269 [email protected]

Mairead Vaughan 0429 183 605 5281 1755 5281 2678 [email protected]

YMCA Coordinator Andrew Smith 0432 927 476 5281 2316 [email protected]

Haddon Recreation Reserve, Sago Hill Road, Haddon

Keys are in the Relief Centre Kit located in the Relief Centre Trailer in the Emergency Management Facility at Rokewood or by contacting the School Principal


Haddon Primary School Maryanne Moody 0419 378 354 5342 4487 [email protected] [email protected]

Chairperson - Haddon Recreation Reserve COM Adam Liversage 0448 334 593 [email protected]

Rokewood Memorial Hall, Rokewood-Shelford Road, Rokewood

Keys are in the Relief Centre Kit located in the Relief Centre Trailer in the Emergency Management Facility at Rokewood or by contacting the persons listed below


Booking Officer Gwen Mills 0408 461 450 5346 1450 [email protected]



Woady Yaloak Recreation Reserve, Heales Street, Smythesdale

Keys are in the Relief Centre Kit in the Relief Centre Trailer in the Emergency Management Facility at Rokewood. Key is kept at the Post Office or by contacting the Booking Officer


Booking Officer Alan Patton 0419 929 179 5342 8134 5342 8289 [email protected]

Smythesdale CFA Captain Alwyn Parker 0409 559 603 5342 8481 5342 8481 [email protected]



9.3.2 Appendix C4 – MEMPC Members Contact List

Name Position Agency Mobile Phone Email

Craig Grant MERC Victoria Police MERC: 0467 767 957 Station: 0408 106 922

5281 1260 [email protected]

Rod Oppenhuis Deputy MERC Victoria Police 0428 551 268 5342 8524 [email protected]

Jan Barrie Divisional Operations Officer – Central Midlands Red Cross 0418 547 310 1800 232 969 [email protected]

Geoffrey Gray Operations Manager CFA – District 15 0419 328 834 5329 5500 [email protected]

Mick McGuinness Operations Manager CFA – District 7 0419 314 868 5240 2700 [email protected]

Greg Anders MERO / Director Assets and Amenity Golden Plains Shire 0411 398 771 5220 7121 [email protected]

Jill Evans MRM / Director Community Services Golden Plains Shire 0408 138 110 5220 7116 [email protected]

Matt Maywald Regional Manager VICSES – Barwon South West 0409 959 778

[email protected]

Merydth Whitehead Manager (Fire) Midlands District DELWP – Midlands District 0429 977 921 5335 0713 [email protected]

Neil Akers Regional Engagement Coordinator – Grampians Ambulance Service Victoria – Grampians

0407 351 626 5338 5000 [email protected]

Neil Cheney REMI Victoria Police - Grampians 0427 146 945 5428 2500 [email protected]

Shelley Caines Service Centre Manager – Ballarat Federal Dept. of Human Services

0408 548 865 5336 5130 [email protected]

Richard Trigg MEM / Director Corporate Services Golden Plains Shire 0427 846 437 5220 7139 [email protected]

Amanda Western Emergency Management Coordinator DHHS– Western Division 0428 735 375 5333 6069 [email protected]

Simon Howland MFPO / MFMPC Executive Officer / Team Leader Environment Services

Golden Plains Shire 0438 587 524 5220 7103 [email protected]

Braeden Chivers Emergency Management Officer Golden Plains Shire 0437 097 269 5220 7277 [email protected]

Stephen Warren Regional Manager VICSES – Grampians 0419 524 980 5339 1122 [email protected]

For a full listing of all MEMPC Members and invited guests, please refer to the Combined MEMPC-MFMPC-MRPC Contact List Excel file



9.3.3 Appendix C5 – Control and Support Agencies

Control and Support Agencies

Agency Name Role Mobile Phone Email/Website

Agriculture Victoria Phil Franklin Area Manager 0417 033 037

Ambulance Service Victoria Duty Officer 1800 010 080

Ambulance Service Victoria – Barwon Duncan Erwin Group Manager – Barwon 0475 948 874 [email protected]

Ambulance Service Victoria – Grampians Chris James Group Manager – Grampians [email protected]

Barwon Health William (Bill) Beggs Emergency Management Coordinator 0417 866 843 03 421 50816 [email protected]

Barwon Water Service Difficulties, Faults and Emergencies 1300 656 007 [email protected]

Care for You Pty Ltd Personal Support Provider for DHHS 9909 0050 [email protected]

Sarah Da Silva Care Support – Fire Safety Officer 0439 014 965 9909 0050 [email protected]

CentaCare Catholic Diocese of Ballarat 5337 8999 [email protected]

Deanna Davis General Manager Family and Community Services

0419 510 697 [email protected]

Jacinta Cook Manager Family Relationship Services 0438 284 845 [email protected]

David Beaver Chief Executive Officer 0419 347 094 [email protected]

Central Highlands Water Service Difficulties, Faults and Emergencies 1800 061 514

Central Highlands Water Kuldeep Pannu Metering Officer 0428 395 228 03 5320 3114 [email protected]

Centrelink – Ballarat 1800 050 004

Centrelink – Geelong 1800 050 004





Country Fire Authority District 7 Mick McGuinness Operations Manager – District 7 0419 314 868 5240 2700 [email protected]

Country Fire Authority District 15 Bernie Fradd Operations Manager – District 15 0400 189 518 5329 5500 [email protected]

Country Fire Authority Golden Plains Catchment Sandy McNicol

Brigade Administrative Support Officer 0407 459 975 5281 2963 [email protected]

Dept. of Education and Training (DET) 24 hour Security Services 9589 6266

Dept. of Education and Training (DET) – South Western Victoria Region

Andrea Cox Manager, Operations and Emergency Management

0407 861 841 5337 8429 [email protected]

Dept. of Economic Development, Jobs, Transport and Resources (DEDJTR)– Midlands District

Duty Officer 24hr Emergency Animal Disease 1800 675 888

Rachel Gibney District Veterinary Officer 0447 699 759 5336 6619 [email protected]

Natarsha Williams District Veterinary Officer 0417 655 352 5336 6796 [email protected]

James Rowe Animal Health Officer 0408 512 599 5336 6835 [email protected]

Rebecca Stacey Animal Health Officer 0418 595 605 5336 6721 [email protected]

Dept. of Environment, Land, Water & Planning (DELWP) – Midlands Fire District

24 hour Duty Officer 5335 0777

Merydth Whitehead Fire Manager 0429 977 921 5335 0713 [email protected]

Dept. of Environment, Land, Water & Planning (DELWP) – Otway District

24 hour Duty Officer Only on call during fire season (October to May)

5233 5565

David Rourke District Fire Manager, Otway 0429 935 914 5226 4562 [email protected]

Dept. of Health and Human Services (DHHS) – Grampians Region

24 hour Duty Officer 1800 238 414 [email protected]

Stephen Waddington Manager Public Health 0419 449 785 5333 6027 [email protected]

Brenda Carey Cassandra Durkin

Regional Environmental Health Officer 0427 306 528 0409 576 614

5333 6027 5333 6049

[email protected] [email protected]

Dept. of Health and Human Services (DHHS) – Barwon South West Region

24 hour Duty Officer 0428 513 875 [email protected]





Matthew Chamberlain Emergency Management Coordinator 0428 330 755 5226 4546 [email protected]

Dept. of Health and Human Services (DHHS) – Grampians Region

24 hour Duty Officer 5338 7928

Sara Coward Manager Emergency Management 0401 713 486 9275 7559 [email protected]

Brian Hamer Emergency Management Coordinator 0408 480 160 5333 6069 [email protected]

Dept. of Human Services (Federal) Shelley Caines Service Centre Manager - Ballarat 0408 548 865 53365130 [email protected]

Kylie White Region Emergency Management 0414 905 984 [email protected]

Disaster Legal Help 1800 113 432 www.disasterlegalhelp.org.au

Diane White Project Officer 0413 032 859 9269 0545 [email protected]

Hesse Rural Health Service Peter Birkett Chief Executive Officer 5267 1200 [email protected]

HVP Plantations Duty Officer Available during fire season 5339 0000

Powercor Service difficulties and faults 13 24 12

24 hour Duty Officer Emergency Services access line 1300 653 598

Trees & vegetation near power lines 13 22 06 [email protected]

Powercor – Ballarat Richard Scholten Regional Business Manager - Ballarat 0417 116 275 5327 2270 [email protected]

Powercor – Southern Nick Rees Regional Business Manager – Southern Powercor

0408 655 011 [email protected]

Red Cross State Duty Officer Emergency Services Department 1800 232 969

Red Cross Victoria Stakeholder Engagement Team (for MEMPC related invites/information)

Emergency Services Department 1800 232 969 [email protected]

Red Cross – Inner Grampians Division Jan Barrie Divisional Operations Officer – Inner Grampians

0418 547 310 1800 232 969 [email protected]





Red Cross – Inner Barwon Division Roslyn Leigh Divisional Operations Officer – Barwon 0429 402 639 1800 232 969 [email protected]

SP AusNet Faults Emergency Operations Centre 131 799 [email protected]

St Laurence Community Services On Call Duty Officer 0408 376 372

St Laurence Community Services Head Office (Lara) 5282 1405

St Vincent de Paul Society Allen Moloney Emergency Recovery Liaison Officer – Ballarat Region

0447 578 390 (03) 5309 1744 [email protected]

Telstra – Wimmera Terry Scott Emergency Services Liaison Officer (ESLO) 0419 395 565 5338 6044 [email protected]

The Salvation Army (Single incident response)

Major Kirsty McKenzie Manager – Ballarat Community Support Services


The Salvation Army (Single incident response)

Major Andrew van Gaalen Corps Officer – Ballarat Community Church [email protected]

The Salvation Army (Relief/Recovery Centre response)

Captain Claire Emerton Divisional Social Programme Secretary, Western Victoria Division

0459 600 246 5337 1300 [email protected]

The Salvation Army (Relief/Recovery Centre response)

Major Geoff R Webb Divisional Commander – Western Victoria Division

0400 251 588 5337 1301 [email protected]

United Way Ballarat – Volunteering Ballarat Karyn Doyle Volunteer Coordinator 5331 5555 [email protected]

VICPOL – Bannockburn Craig Grant Municipal Emergency Response Coordinator (MERC)

0408 106 922 5281 1260 [email protected]

VICPOL – Smythesdale Rod Oppenhuis Deputy MERC 0428 551 268 5342 8524 [email protected]

VICROADS After Hours Regional On Call Officer (ROCO) 0419 824 363

VICROADS 24 hour Emergency Number For notification of road closures 9855 7551

not for public use

VICROADS Richard Curwell

Regional Emergency Management Coordinator / Regional Emergency Management Officer (REMO) & Municipal contact for Natural Disaster Claims

0429 017 730 5225 2518 [email protected]

VICROADS Geelong

George Gionis Deputy REMO 0418 327 608 5225 2510 [email protected]

VICROADS South Western Victoria Mark Koliba Regional Director 0407 543 471 5225 2500 [email protected]





VICROADS Warrnambool

Tony Bull Deputy REMO (Primary contact) 0417 104 976 5561 9206 [email protected]

VICROADS Warrnambool

Mark McFadden Deputy REMO (Secondary contact) 0407 052 758 5561 9217 [email protected]

VICSES – Ballarat - Paging Service – ESTA Ballarat 1800 899 927

VICSES - Bannockburn Nathan Hansford Controller - Bannockburn 0407 849 918 [email protected]

VICSES – Flood / Storm Flood/Storm Emergency 13 25 00

VICSES - Grampians Stephen Warren Regional Manager 0419 524 980 [email protected]

Tony Grimme Regional Officer Emergency Management 0419 352 703 9256 9314 [email protected]

Peter Keppel Manager Regional Operations – Emergency Management

0402 473 485 9256 9320 [email protected]

VICSES - South West General email contact [email protected]

Matt Maywald Assistant Chief Officer - Regional Manager 0418 362 300 9256 9351 [email protected]

Janne Bowen Regional Manager Operations – Emergency Management

0400 898 262 9256 9352 [email protected]

Ian Carlton Regional Officer - Emergency Management 0400 512 115 9256 9353 [email protected]

If life threatening emergency 000 000

State Wide contact for public (Flood and Storm)

132 500 132 500

Victorian Council Of Churches (VCC) Emergencies Ministry

24 hour Duty Officer Activation of VCC EM 9654 1736

Jim Buchanan Acting Area Coordinator 0438 636 260 [email protected]

Debbie Lapthorne State Operations 0418 691 490 [email protected]

V-line Emergency Animal Welfare 9619 1077





Ballarat Water Cartage Rob Scott & Lisa Fitzpatrick Water Cartage for Central Highlands Water 0408 577 737 0417 587 064 [email protected] & www.ballaratwater.com.au

Water Tank Cleaner Water Tank Cleaning 0437 676 689 [email protected]

Worksafe 13 23 60 [email protected]



9.3.4 Appendix C6 – Neighbouring Council Contacts Reference should be made to the respective Emergency Management Plans for more specific contact details.

Name Role Mobile Phone Email

CITY OF GREATER GEELONG

Customer Service 5272 5272

Customer Service (Anakie Depot) 5272 4530

Kevin Garde MERO 0418 360 748 5272 4533 [email protected]

Henry Manzl Deputy MERO 0418 377 206 5272 4304 [email protected]

David Skurrie MFPO & Deputy MERO 0418 352 755 5272 4437 [email protected]

Paul Jamieson MRM 0419 371 928 5272 4727 [email protected]

Jane Wager Deputy MRM 0408 139 097 5272 4737 [email protected]

Vaughn Notting Deputy MERO & Flood Warning Officer

0428 721 588 5272 4344 [email protected]

CITY OF BALLARAT


MERO Duty Officer 0407 453 453 [email protected]

Steve Van Orsouw MERO 0427 526 164 5320 7406 [email protected]

MRM Duty Officer 0419 883 669 [email protected]

Bill Cook MEM 0447 109 877 [email protected]

Mark Cartledge MFPO 0408 697 780 5320 5568 [email protected]

Bill Cook MRM 0447 109 877 [email protected]




PYRENEES SHIRE


Emergency Contact 24 hour 5349 2039 [email protected]

Douglas Gowans MERO 0439 399 493 5349 1122 [email protected]

Martin Walmsley MEM 0487 426 700 5349 1151 [email protected]

Sue O’Brien MRM 0438 019 042 5349 1142 [email protected]

CORANGAMITE SHIRE


Lyall Bond MERO/MFPO/MRM 0419 377 854 5593 7100 [email protected]

Sharna Whitehand Deputy MERO/MRM 0418 331 479 5593 7100 [email protected]

Brooke Love Deputy MERO 0409 976 204 5593 7100 [email protected]

Ian Gibb Deputy MERO 0409 356 448 5593 7100 [email protected]

Matthew Dawson Deputy MRM 0428 311 926 5593 7100 [email protected]

COLAC OTWAY SHIRE


24/7 Emergency Contact Primary Contact 0427 357 850 5232 9579 [email protected] (NB: email not 24/7)

Greg Anderton MERO 0418 523 969 5232 9495 [email protected]

Wendie Fox MERO 0407 841 325 5232 9490 [email protected]

Greg Fletcher MRM 0417 342 428 5231 9440 [email protected]




Stewart Anderson Deputy MRM 0427 542 653 5232 9414 [email protected]

MOORABOOL SHIRE

Customer Service 5366 7100 [email protected]

MERO - (initial contact to ensure rostered MERO receives call) 0409 970 302 [email protected]

Natalie Abbott MERO 0409 970 302 5366 7100 [email protected]

Cherie Graham MEM / MRM 0409 232 544 5366 7100 [email protected] [email protected]

Mark Roberts MFPO 0427 092 324 5366 7100 [email protected]

SURF COAST SHIRE


MERO on Call 0417 139 977

Virginia Morris MERO 0437 931 017 [email protected]

Adam Lee Deputy MERO 0400 664 603 [email protected]

Kerrie Williams Deputy MERO 0427 584 817 [email protected]

Darren Spicer MFPO 0438 366 962 [email protected]

Robyn Stevens MRM 0419 133 333 [email protected]

Rowena Frost Deputy MRM 0438 570 339 [email protected]

Zoe Barnett Deputy MRM 0429 361 579 [email protected]



9.3.5 Appendix C7 – Vulnerable Persons A confidential listing of vulnerable persons within the Golden Plains Shire geographical area is held in the MECC Central Vulnerable Persons Register and by the following officers only:

Team Leader - Aged and Disability Services 5220 7160 0427 929 343

Director Community Services/MRM

5220 7116 0427 633 255

Human Services Manager/Deputy MRM 5220 7153 0407 550 611



9.3.6 Appendix C8 – Vulnerable Persons Service Providers The following service providers have clients within the Golden Plains Shire area.

Agency Name Role Street Town Post Code

Mobile Phone Email

Aged & Disability Services (HACC) - Golden Plains Shire

April Archbold Aged and Disability Services Team Leader

2 Pope Street Bannockburn 3331 0427 929 343 5220 7160 [email protected]

Alzheimer's Australia (Vic) Maree McCabe Chief Executive Officer 155 Oak Street Parkville 3052 9816 5737 [email protected] [email protected].

au

Ballarat Community Health Robyn Reeves Chief Executive Officer PO Box 1156 Bakery Hill 3354 0407 099 787 5338 4532 [email protected]

BDNH Group After hours On-call Registered Nurse 1818 Sturt Street Ballarat 3350 5334 1500 [email protected]

Janine Houigan Director of Community Care 1818 Sturt Street Ballarat 3350 5334 1500 [email protected]

Mandy Macdonald Chief Executive Officer 1818 Sturt Street Ballarat 3350 5334 1500 [email protected]

Ballarat Health Services - Linkages 24 hour contact Ballarat Base Hospital Switchboard

106 Market St Ballarat 3350 5320 3010 [email protected] [email protected]

Ballarat Health Services - Carer Respite Centre

24 hour contact Ballarat Base Hospital Switchboard

106 Market St Ballarat 3350 1800 059 059 [email protected]

Ballarat Health Services Don Garlick Manager: Emergency Management

PO Box 577 Drummond St Nth Ballarat

Ballarat 3350 0400 620 521 5320 4698 [email protected]

Ballarat Hospice Care 24 hour contact Nurse on call PO Box 96 Ballarat 3350 0418 508 214

Karen Eden Volunteer Co-Coordinator PO Box 96 Ballarat 3350 0427 948 423 5333 1118 [email protected]

Bannockburn Aged Care 24 Hour Contact Nurse in charge PO Box 8070 Newtown 3220 5281 1991 [email protected]

Beaufort and Skipton Health Service Trevor Adem Chief Executive Officer 27 Havelock St Beaufort 3373

5340 1110 (Skipton)

5349 1625 (Beaufort)

[email protected] [email protected]



Agency Name Role Street Town Post Code

Mobile Phone Email

Barwon Health On Call Emergency Controller

Per schedule with Switchboard

PO Box 281 Geelong 3220

Please call switch in first instance and ask to be put through to Emergency Controller on call. Corporate Office not attended after hours.

4215 000 (switchboard)

4215 1051 (corporate

ofice)

[email protected]

Care for You Pty Ltd Samantha Schembri Chief Executive Officer 168-170 Pascoe Vale Road

Moonee Ponds 3039 9326 0811 [email protected]

Child and Family Services Ballarat Allan Joy Chief Executive Officer 115 Lydiard Street North Ballarat 3350 5337 3333 [email protected]

Hesse Rural Health Service Peter Birkett Annie Coles

Chief Executive Officer 12 Gosney Street Winchelsea 3241 0408 113 241 5267 1200 [email protected]

Multiple Sclerosis (MS) Rhonda Cooper MS Accommodation Manager 54 Railway Road Blackburn 3130 0438 033 917 9845 2700 [email protected]

Pinarc Disability Support Sara Cavanagh Client Services – business hours only

1828 Sturt Street Alfredton 3350 0488 182 440 5329 1348 [email protected]

Scope (Vic) Ltd – Barwon Western Districts

Amanda Handley Customer and Service Delivery Manager Barwon Western Districts

2- 10 Balcombe Road, Newtown 3220 0457761753 5221 5444 [email protected]

Scope Central Highland Margaret Anderson Customer and Service Delivery Manager

209 Otway Street Sth Ballarat East 3350 0457 761 783 5331 3599 [email protected]

Southern Cross Care After hours support service

5pm – 9am 102 Charlesworth Street Ballarat East 3350 1800 217 988 [email protected]

Jo Debrincat Regional Manager 102 Charlesworth Street Ballarat East 3350 5331 4478 [email protected]

St Laurence Toby O’Connor Chief Executive Officer PO Box 110 Lara 3212 5282 0027 [email protected]

Sharon Waugh Risk & Compliance Manager 0408 376 372 (on call officer system

[email protected]

Villa Maria Catholic Homes Rosemary James Team Leader Home Care Packages

190 Benalla Rd. Shepparton 3630 1300 650 615 [email protected]

Kellie King Team Leader - home support and carer services

190 Benalla Rd. Shepparton 3630 5832 8444 [email protected]

Vision Australia Marg Thorne State manager ILS Victoria 454 Glenferrie Road Kooyong 3144 0419 554 784 [email protected]

Yvonne Clark 24 Hour Contact Person 1300 Howitt Street Wendouree 3355 0409 509 762 1300 84 74 66




9.3.7 Appendix C9 – Vulnerable Person Facilities The following locations have been identified as being a focus for vulnerable persons within the Golden Plains Shire area.

Facility Name Facility Type Address Town Post Code

Contact Name Mobile Phone Email

Bannockburn Aged Care Aged Care 71 McPhillips Road Bannockburn 3331 24 Hour Contact 5281 1991 [email protected]

Bannockburn Primary School Primary School 32 High Street Bannockburn 3331 Rob Nelson 0403 308 186 5281 1755 [email protected] [email protected]

Bannockburn Kindergarten Kindergarten 2a Pope Street Bannockburn 3331 Niranjan Jirasinha 5220 7175 [email protected]

Bannockburn Playgroup Playgroup 22 Byron Street Bannockburn 3331 Emma Vassiliou 0424 169 528 [email protected]

Cape Clear Primary School Primary School 1539 Scarsdale-Pitfield Road

Cape Clear 3351 Samuel Irwin 5342 2252 [email protected] [email protected]

Cape Clear Playgroup Playgroup 1539 Scarsdale-Pitfield Road

Cape Clear 3351 Samuel Irwin 5342 2252 [email protected]

Dereel – Connecting the Tots Playgroup NOT CURRENTLY OPPERATING

Dereel 3352 Caroline Desborough


Enfield and District Playgroup Playgroup Enfield Harrison Reserve Community Hall Briardale Avenue

Enfield 3352 Kate 0431 237 609

Haddon Primary School Primary School 398 Sago Hill Road Haddon 3351 Maryanne Moody 5342 4487 [email protected] [email protected]

Haddon Playgroup Playgroup 396 Sago Hill Road Haddon 3351 Katrina Frawley 5342 4225 [email protected]

Haddon Kindergarten Kindergarten 28 Haddon/Windermere Road

Haddon 3351 Tracey Stalker 5342 4817 [email protected]

Haddon & District Community House

Neighbourhood House

396 Sago Hill Road Haddon 3351 5342 7050 [email protected]

Inverleigh Primary School Primary School 54 High Street Inverleigh 3321 Peter Kirby 0409 540 752 5265 1340 [email protected] [email protected]

Inverleigh Kindergarten Kindergarten 22 Dundas Street Inverleigh 3321 Bronwyn Davies 5265 1307 [email protected]

Inverleigh Playgroup Playgroup Inverleigh Hall, High St Inverleigh 3321 Tracey Cook 0415 503 869 [email protected]





Lethbridge Primary School Primary School 2 Stephenson Street Lethbridge 3332 Tina Barnett 5281 7214 [email protected] [email protected]

Lethbridge Playgroup Playgroup Recreation Reserve Hall, Stephenson St

Lethbridge 3332 Janina Busch 0400 591 290 [email protected]

Leigh Community Health Centre Health Centre 57 Ferrars Street Rokewood 3330 5346 1297 5267 1280

Linton Primary School Primary School 28 Adair Street Linton 3360 Ian Forrester 0429 694 011 5344 7341 [email protected] [email protected]

Linton Playgroup Playgroup NOT CURRENTLY OPPERATING

Linton 3360 Caroline Desborough


Meredith Primary School Primary School 5 Wallace Street Meredith 3333 Christian Brown 0439 611 476 5286 1313 [email protected] [email protected]

Meredith Kindergarten Kindergarten 31 Staughton Street Meredith 3333 Jodie Trevaskis 5286 0722 [email protected]

Meredith Playgroup Playgroup 4 Russel Street Meredith 3333 Jo Klein 0418 125 250 [email protected]

Meredith Community House Neighbourhood House

4 Russel Street Meredith 3333 Pam Ridd 52861348 [email protected]

Napoleons Primary School Primary School 4721 Ballarat-Colac Road Napoleons 3352 Trevor Edwards 0407 307 311 5342 0414 [email protected] [email protected]

Rokewood Primary School Primary School 38 Aitchison Street Rokewood 3360 Ben Cook 0429 461 394 5346 1394 [email protected] [email protected]

Rokewood Kindergarten Kindergarten 38 Aitchison Street Rokewood 3360 Alicia Merchant 0431 252 665 5346 1276 [email protected] [email protected]

Rokewood Occasional Care Occasional Care Hesse WWRural Health 57 Ferrars Street

Rokewood 3360 5267 1280 [email protected] [email protected]

Rokewood Playgroup Playgroup NOT CURRENTLY OPPERATING

Rokewood 3360 Caroline Desborough


Shelford Primary School Primary School 1727 Bannockburn-Shelford Road

Shelford 3329 Richard Wallis 0400 398 563 5281 3291 [email protected] [email protected]

Smythesdale Playgroup Playgroup NOT CURRENTLY OPPERATING

Smythesdale 3351 Caroline Desborough


Teesdale Primary School Primary School 30 Sutherland Street Teesdale 3328 Tony Gove 0409 259 480 5281 5218 [email protected] [email protected]

Teesdale Playgroup Playgroup NOT CURRENTLY OPPERATING

Teesdale 3328 Caroline Desborough

[email protected]

Teesdale Preschool Kindergarten 1107 Bannockburn-Shelford Road

Teesdale 3328 Mandy Bartlett 5281 5488 [email protected]





Woady Yaloak Primary School (Ross Creek)

Primary School 651 Sebastopol-Smythesdale Road

Ross Creek 3351 Eamon Johnson 5342 0478 [email protected] [email protected]

Woady Yaloak Kindergarten Kindergarten 25 Scarsdale-Pitfield Road Scarsdale 3351 Sarah Howard 5342 8615 [email protected]

Woady Yaloak Primary School (Scarsdale)

Primary School 149 Scarsdale-Pitfield Road

Scarsdale 3351 David Young Rob Dixon

5342 8514 [email protected] [email protected] [email protected]

Woady Yaloak Primary School (Smythesdale)

Primary School 50 Becker Street Smythesdale 3351 Georgina Collins 5342 8565 [email protected] [email protected]



9.3.8 Appendix C10 – Resource Contacts/Providers

GOLDEN PLAINS SHIRE COUNCIL

PLEASE REFER TO GOLDEN PLAINS SHIRE COUNCIL INTRANET OR CRISISWORKS FOR UP TO DATE PANELS OF SUPPLIERS

GPS – T7/2015 Panel of suppliers for Fine Crushed Rock and Quarry Products

GPS – T7/2014 Panel of suppliers for Plant and Equipment

GPS – T8/2014 Provision of Traffic Management Services

GPS – T9/2015 Slashing of Roadsides and Reserves

GPS – T11/2015 Panel of suppliers for Tree Maintenance Services



9.4 Municipal Resource Maps These maps show Council’s Municipal Emergency Coordination Centre, Relief Centres, Recovery Centres and designated Neighbourhood Safer Places – Bushfire Places of Last Resort.

9.4.1 Bannockburn



9.4.2 Cape Clear

9.4.3 Haddon



9.4.4 Linton

9.4.5 Rokewood



9.4.6 Ross Creek

9.4.7 Smythesdale



9.4.8 Dereel



9.4.9 CFA Brigade Response Boundaries



9.4.10 CFA Operational District Boundaries



9.5 Glossary This glossary defines or explains terms that have a restricted or technical meaning in the context of the emergency management arrangements.

ACT Emergency Management Act, 1986

AGENCY A government or non-government agency with a responsibility or ability to support the provision of emergency management and/or resources.

COMMAND The direction of human and material resources of an agency in the performance of that agency’s roles and tasks. Authority to command is established in legislation or by agreement within an agency. Command operates vertically within an agency.

CONSEQUENCES The outcome of an event or situation expressed quantitatively or qualitatively, being a loss, injury, disadvantage or gain.

CONTROL The overall direction of response activities in an emergency response situation. Authority to command is established in legislation or in an emergency response plan. Control relates to situations and operates horizontally across agencies.

CONTROL AGENCY An agency nominated to control the response activities to a specified type of emergency.

COORDINATION The bringing together of agencies and resources to ensure effective response to and recovery from emergencies, primarily concerned with the systematic acquisition and application of required resources.

COORDINATOR At the local level, the police officer in charge of the local Police Station or the senior member of the Police Force at the scene of an emergency who shall act as the Emergency Response Co-ordinator. At the regional level, a police officer appointed by the Emergency Response Co-ordinator as the Regional Emergency Response Co-ordinator.

EMERGENCY An emergency due to the actual or imminent occurrence of an event which in any way endangers or threatens to endanger the safety or health of any person in Victoria or which destroys or damages, or threatens to destroy or damage, any property in Victoria, or endangers or threatens to endanger the environment or an element of the environment in Victoria including, without limiting the generality of the foregoing —

(a) an earthquake, flood, wind-storm or other natural event; and

(b) a fire; and

(c) an explosion; and

(d) a road accident or any other accident; and

(e) a plague or an epidemic; and

(f) a warlike act, whether directed at Victoria or part of Victoria or at any other State or Territory of the Commonwealth; and

(g) a hijack, siege or riot. [Act]



EMERGENCY AREA An emergency area declared under s36Aof the Act, being, in the opinion of the most senior police officer in attendance and on the advice of the control agency; an area from which it is necessary to exclude persons due to the size, nature or location of an emergency, so as to ensure public safety, security of evacuated premises, or the safety of, or prevention of obstruction, hindrance or interference to, persons engaging in emergency activity. [Act]

MUNICIPAL EMERGENCY COORDINATION CENTRE (MECC)

A centre operating at municipal level to coordinate and organise emergency provision of municipal and community resources ancillary to the combat agency.

MUNICIPAL EMERGENCY OPERATIONS CENTRE (MEOC)

An operations centre established by a response agency for its own command and/or control functions – eg, Police, CFA or even Council.

EMERGENCY RELIEF The provision of immediate shelter, life support and human needs of persons affected by, or responding to, an emergency. It includes the establishment, management and provision of services to emergency relief centres.

EMERGENCY RELIEF CENTRE A centre established to provide emergency affected persons with any or all the services of the functional areas of emergency relief.

EVACUATION The planned relocation of persons from dangerous or potentially dangerous areas to safer areas and eventual return.

HAZARD (Source of Risk) A source of potential harm or a situation with a potential to cause loss.

INCIDENT CONTROLLER The officer with overall responsibility for emergency response operations. The incident controller is normally appointed by the control agency, but can also be appointed by an emergency response coordinator in circumstances where Section16 of the Act applies.

LIKELIHOOD Used as a qualitative description of probability and frequency.

MUNICIPALITY The area contained with the defined boundaries for local government responsibility as defined in the Local Government Act, 1989.

NATIONAL REGISTRATION AND INQUIRY SYSTEM (NRIS)

The Commonwealth/State arrangements for recording details of evacuees and for handling inquiries about the location of registered persons.

PREVENTION The elimination or reduction of the incidence or severity of emergencies and the mitigation of their effects. [Act]

RECOVERY The assisting of persons and communities affected by emergencies to achieve a proper and effective level of functioning. [Act]

RESPONSE The combating of emergencies and the provision of rescue and immediate relief services. [Act]

RISK The chance of something happening that will have an impact on objectives. It may be measured in terms of likelihood and consequences.

STAGING AREA A location designated and used during emergency response for the assembly of control or support agency personnel prior to deployment.



SUB PLAN An annex of an existing plan, with additional statements of control/coordination arrangements and roles/responsibilities.

SUPPORT AGENCY A government or non-government agency which provides essential services, personnel or services to support or assist a combat agency or affected persons.

TEMPORARY ACCOMMODATION

Accommodation provided over an extended period of days or weeks for individuals or families affected by an emergency. It is different from emergency shelter.

VOLUNTEER EMERGENCY WORKER

A volunteer worker who engages in emergency activity at the request (whether directly or indirectly) or with the express or implied consent of the Chief Executive (however designated), or of a person acting with the authority of the Chief Executive, of an agency to which either the State Emergency Response or Recovery Plan applies. [Act]



9.6 Acronyms ADF Australian Defence Forces

AEMO Australian Energy Market Operator

AMSA Australian Maritime Safety Authority

ARFF Aviation Rescue and Fire Fighting (part of Airservices Australia)

ATSB Australian Transport Safety Bureau

AV Ambulance Victoria

AVCG Australian Volunteer Coast Guard

BOM Bureau of Meteorology

CEO Chief Executive Officer

CERM Community Emergency Risk Management

CFA Country Fire Authority

CMA Catchment Management Authority

DEECD Department of Education and Early Childhood Development

DELWP Department of Environment, Land, Water & Planning

DHHS Department of Health and Human Services

DHHS Department of Health and Human Services

DSDBI Department of State Development, Business and Innovation

DTF Department of Treasury and Finance

DTPLI Department of Transport, Planning and Local Infrastructure

EMG Emergency Management Group

EMMV Emergency Management Manual Victoria

EPA Environment Protection Authority

IDRO Insurance Disaster Response Organisation

LSV Life Saving Victoria

MECC Municipal Emergency Coordination Centre

MEMP Municipal Emergency Management Plan

MEMPC Municipal Emergency Management Planning Committee

MEM Municipal Emergency Manager

MEOC Municipal Emergency Operations Centre

MERC Municipal Emergency Response Coordinator

MERO Municipal Emergency Resource Officer

MFESB Metropolitan Fire and Emergency Service Board

MFMPC Municipal Fire Management Planning Committee

MRM Municipal Recovery Manager

MRRPC Municipal Relief and Recovery Planning Committee

PTV Public Transport Victoria

PV Parks Victoria

RERC Regional Emergency Response Coordinator

RFCV Rural Finance Corporation of Victoria



VBA Victorian Building Authority

VCC Victorian Council of Churches

VICSES Victorian State Emergency Service