goals and progress 2012 - starbucks coffee...

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Starbucks Global Responsibility Report Goals and Progress 2012 All infographics related to our goal performance are visual representations of progress, and not to exact scale. ON TRACK We increased our loan commitment to $15.9 million with a $1.3 million investment to the Fairtrade Access Fund. Invest in farmers and their communities by increasing farmer loans to $20 million by 2015 $ 2011 $14.7M 2012 $15.9M 2015 $20M Commitment is defined as being made either by public declaration of intent or signed contract. ON TRACK We focused on providing agricultural best practices which will help farmers better respond and/or adapt to regional climate changes, and have expanded our program to Brazil. Improve farmers’ access to carbon markets, helping them generate additional income while protecting the environment Chiapas, Mexico Sumatra, Indonesia Minas Gerais, Brazil GOAL PROGRESS We define ethically sourced as coffee that is third-party verified or certified, either through C.A.F.E. Practices, Fairtrade or another externally audited system. ON TRACK 93% of our coffee was ethically sourced in 2012, including 90% through C.A.F.E. Practices. Ensure 100% of our coffee is ethically sourced by 2015 Total coffee purchases (in millions of lbs) Total ethically sourced coffee purchases (in millions of lbs) Includes green coffee purchases for all Starbucks brands. *2011 results include C.A.F.E. Practices only. 2015 100% 428 367 2011* 86% 545 509 2012 93%

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Page 1: Goals and Progress 2012 - Starbucks Coffee Companyglobalassets.starbucks.com/assets/d0ce9fa1502e4aa6a9b827bf5185f… · Starbucks Global Responsibility Report Goals and Progress 2012

Starbucks Global Responsibility Report

Goals and Progress 2012

All infographics related to our goal performance are visual representations of progress, and not to exact scale.

GOAL PROGRESS

We define ethically sourced as coffee that is third-party verified or certified, either through C.A.F.E. Practices, Fairtrade or another externally audited system.

ON TRACK

93% of our coffee was ethically sourced in 2012, including 90% through C.A.F.E. Practices.

Ensure 100% of our coffee is ethically sourced by 2015

Total coffee purchases(in millions of lbs)

Total ethically sourced coffee purchases(in millions of lbs)

Includes green coffee purchases for all Starbucks brands.*2011 results include C.A.F.E. Practices only.

2015

100%

428

367

2011*

86%

545

509

2012

93%

ON TRACK

We focused on providing agricultural best practices which will help farmers better respond and/or adapt to regional climate changes, and have expanded our program to Brazil.

Improve farmers’ access to carbon markets, helping them generate additional income while protecting the environment Chiapas, Mexico

Sumatra, Indonesia

Minas Gerais, Brazil

ON TRACK

We increased our loan commitment to $15.9 million with a $1.3 million investment to the Fairtrade Access Fund.

Invest in farmers and their communities by increasing farmer loans to $20 million by 2015 $

2011$14.7M

2012$15.9M

2015$20M

Commitment is defined as being made either by public declaration of intent or signed contract.

GOAL PROGRESS

GOAL PROGRESS

GOAL PROGRESS

We define ethically sourced as coffee that is third-party verified or certified, either through C.A.F.E. Practices, Fairtrade or another externally audited system.

ON TRACK

93% of our coffee was ethically sourced in 2012, including 90% through C.A.F.E. Practices.

Ensure 100% of our coffee is ethically sourced by 2015

Total coffee purchases(in millions of lbs)

Total ethically sourced coffee purchases(in millions of lbs)

Includes green coffee purchases for all Starbucks brands.*2011 results include C.A.F.E. Practices only.

2015

100%

428

367

2011*

86%

545

509

2012

93%

ON TRACK

We focused on providing agricultural best practices which will help farmers better respond and/or adapt to regional climate changes, and have expanded our program to Brazil.

Improve farmers’ access to carbon markets, helping them generate additional income while protecting the environment Chiapas, Mexico

Sumatra, Indonesia

Minas Gerais, Brazil

ON TRACK

We increased our loan commitment to $15.9 million with a $1.3 million investment to the Fairtrade Access Fund.

Invest in farmers and their communities by increasing farmer loans to $20 million by 2015 $

2011$14.7M

2012$15.9M

2015$20M

Commitment is defined as being made either by public declaration of intent or signed contract.

GOAL PROGRESS

GOAL PROGRESS

GOAL PROGRESS

We define ethically sourced as coffee that is third-party verified or certified, either through C.A.F.E. Practices, Fairtrade or another externally audited system.

ON TRACK

93% of our coffee was ethically sourced in 2012, including 90% through C.A.F.E. Practices.

Ensure 100% of our coffee is ethically sourced by 2015

Total coffee purchases(in millions of lbs)

Total ethically sourced coffee purchases(in millions of lbs)

Includes green coffee purchases for all Starbucks brands.*2011 results include C.A.F.E. Practices only.

2015

100%

428

367

2011*

86%

545

509

2012

93%

ON TRACK

We focused on providing agricultural best practices which will help farmers better respond and/or adapt to regional climate changes, and have expanded our program to Brazil.

Improve farmers’ access to carbon markets, helping them generate additional income while protecting the environment Chiapas, Mexico

Sumatra, Indonesia

Minas Gerais, Brazil

ON TRACK

We increased our loan commitment to $15.9 million with a $1.3 million investment to the Fairtrade Access Fund.

Invest in farmers and their communities by increasing farmer loans to $20 million by 2015 $

2011$14.7M

2012$15.9M

2015$20M

Commitment is defined as being made either by public declaration of intent or signed contract.

GOAL PROGRESS

GOAL PROGRESS

Page 2: Goals and Progress 2012 - Starbucks Coffee Companyglobalassets.starbucks.com/assets/d0ce9fa1502e4aa6a9b827bf5185f… · Starbucks Global Responsibility Report Goals and Progress 2012

Starbucks Global Responsibility Report

Goals and Progress 2012

All infographics related to our goal performance are visual representations of progress, and not to exact scale.

GOAL PROGRESS

GOAL PROGRESS

ON TRACK

Water consumption decreased slightly in 2012, bringing usto a total decrease of 17.7% since 2008.

Reduce water consumption by 25% in our company-owned stores by 2015

2008 2011 2012 201524.35 gal

BASELINE

17.6%Decrease

17.7%Decrease

25%Decrease

Average water use per square foot/store/month U.S. and Canada company-owned stores.Percentage change to the 2008 baseline.

20.11 gal 20.08 gal 18.27 gal

ON TRACK

While extreme weather in2012 contributed to just overa 1% increase in electricity consumption from the year before, we have plans in placeto help us achieve our 25% reduction goal by 2015.

Reduce energy consumption by 25% in our company-owned stores by 2015

Average electricity use per square foot/store/month U.S. and Canada company-owned stores. Percentage change to the 2008 baseline.

2011

7.5% Decrease

6.29 KWH

20086.8 KWH

BASELINE

2012

6.5% Decrease

6.36 KWH2015

25% Decrease

5.10 KWH

GOAL PROGRESS

GOAL PROGRESS

IN PROGRESS

We have achieved LEED certification for 116 stores in12 countries and we are addressing specific geographic challenges in our high growth markets.

Build all new, company-owned stores to achieve LEED® certification

IN PROGRESS

Build all new, company-owned stores to achieve LEED® certification

2011

75%

2012

69%

Percentage of new company-owned stores built to achieve LEED® certification.

ON TRACK

We continue to purchase the equivalent of over 50% of the electricity used in our global company-owned stores.

Purchase renewable energy equivalent to 100% of the electricity used in our global company-owned stores by 2015

51.0% 2012586 Million KWH

50.4% 2011558 Million KWH

100% 2015

GOAL PROGRESS

GOAL PROGRESS

ON TRACK

Water consumption decreased slightly in 2012, bringing usto a total decrease of 17.7% since 2008.

Reduce water consumption by 25% in our company-owned stores by 2015

2008 2011 2012 201524.35 gal

BASELINE

17.6%Decrease

17.7%Decrease

25%Decrease

Average water use per square foot/store/month U.S. and Canada company-owned stores.Percentage change to the 2008 baseline.

20.11 gal 20.08 gal 18.27 gal

ON TRACK

While extreme weather in2012 contributed to just overa 1% increase in electricity consumption from the year before, we have plans in placeto help us achieve our 25% reduction goal by 2015.

Reduce energy consumption by 25% in our company-owned stores by 2015

Average electricity use per square foot/store/month U.S. and Canada company-owned stores. Percentage change to the 2008 baseline.

2011

7.5% Decrease

6.29 KWH

20086.8 KWH

BASELINE

2012

6.5% Decrease

6.36 KWH2015

25% Decrease

5.10 KWH

GOAL PROGRESS

GOAL PROGRESS

IN PROGRESS

We have achieved LEED certification for 116 stores in12 countries and we are addressing specific geographic challenges in our high growth markets.

Build all new, company-owned stores to achieve LEED® certification

IN PROGRESS

Build all new, company-owned stores to achieve LEED® certification

2011

75%

2012

69%

Percentage of new company-owned stores built to achieve LEED® certification.

ON TRACK

We continue to purchase the equivalent of over 50% of the electricity used in our global company-owned stores.

Purchase renewable energy equivalent to 100% of the electricity used in our global company-owned stores by 2015

51.0% 2012586 Million KWH

50.4% 2011558 Million KWH

100% 2015

GOAL PROGRESS

GOAL PROGRESS

ON TRACK

Water consumption decreased slightly in 2012, bringing usto a total decrease of 17.7% since 2008.

Reduce water consumption by 25% in our company-owned stores by 2015

2008 2011 2012 201524.35 gal

BASELINE

17.6%Decrease

17.7%Decrease

25%Decrease

Average water use per square foot/store/month U.S. and Canada company-owned stores.Percentage change to the 2008 baseline.

20.11 gal 20.08 gal 18.27 gal

ON TRACK

While extreme weather in2012 contributed to just overa 1% increase in electricity consumption from the year before, we have plans in placeto help us achieve our 25% reduction goal by 2015.

Reduce energy consumption by 25% in our company-owned stores by 2015

Average electricity use per square foot/store/month U.S. and Canada company-owned stores. Percentage change to the 2008 baseline.

2011

7.5% Decrease

6.29 KWH

20086.8 KWH

BASELINE

2012

6.5% Decrease

6.36 KWH2015

25% Decrease

5.10 KWH

GOAL PROGRESS

GOAL PROGRESS

IN PROGRESS

We have achieved LEED certification for 116 stores in12 countries and we are addressing specific geographic challenges in our high growth markets.

Build all new, company-owned stores to achieve LEED® certification

IN PROGRESS

Build all new, company-owned stores to achieve LEED® certification

2011

75%

2012

69%

Percentage of new company-owned stores built to achieve LEED® certification.

ON TRACK

We continue to purchase the equivalent of over 50% of the electricity used in our global company-owned stores.

Purchase renewable energy equivalent to 100% of the electricity used in our global company-owned stores by 2015

51.0% 2012586 Million KWH

50.4% 2011558 Million KWH

100% 2015

Page 3: Goals and Progress 2012 - Starbucks Coffee Companyglobalassets.starbucks.com/assets/d0ce9fa1502e4aa6a9b827bf5185f… · Starbucks Global Responsibility Report Goals and Progress 2012

Starbucks Global Responsibility Report

Goals and Progress 2012

All infographics related to our goal performance are visual representations of progress, and not to exact scale.

GOAL PROGRESS

GOAL PROGRESS

ON TRACK

Water consumption decreased slightly in 2012, bringing usto a total decrease of 17.7% since 2008.

Reduce water consumption by 25% in our company-owned stores by 2015

2008 2011 2012 201524.35 gal

BASELINE

17.6%Decrease

17.7%Decrease

25%Decrease

Average water use per square foot/store/month U.S. and Canada company-owned stores.Percentage change to the 2008 baseline.

20.11 gal 20.08 gal 18.27 gal

ON TRACK

While extreme weather in2012 contributed to just overa 1% increase in electricity consumption from the year before, we have plans in placeto help us achieve our 25% reduction goal by 2015.

Reduce energy consumption by 25% in our company-owned stores by 2015

Average electricity use per square foot/store/month U.S. and Canada company-owned stores. Percentage change to the 2008 baseline.

2011

7.5% Decrease

6.29 KWH

20086.8 KWH

BASELINE

2012

6.5% Decrease

6.36 KWH2015

25% Decrease

5.10 KWH

GOAL PROGRESS

GOAL PROGRESS

IN PROGRESS

We have achieved LEED certification for 116 stores in12 countries and we are addressing specific geographic challenges in our high growth markets.

Build all new, company-owned stores to achieve LEED® certification

IN PROGRESS

Build all new, company-owned stores to achieve LEED® certification

2011

75%

2012

69%

Percentage of new company-owned stores built to achieve LEED® certification.

ON TRACK

We continue to purchase the equivalent of over 50% of the electricity used in our global company-owned stores.

Purchase renewable energy equivalent to 100% of the electricity used in our global company-owned stores by 2015

51.0% 2012586 Million KWH

50.4% 2011558 Million KWH

100% 2015

GOAL PROGRESS

In 2012, we increased the availability of front-of-store recycling by an additional 453 stores in the U.S. and Canada.

Implement front-of-storerecycling in our company-owned stores by 2015

ON TRACK

U.S. and Canada company-owned stores.

2012

24%

2011

18%

2015

100%

Percent of store locations with front-of-store recycling

Infrastructure

Collection

Design

IN PROGRESS

While we proved the recyclabilityof our cups in U.S., Canada, UK and Germany, and continue to expand recycling in those countries, weare still working toward materials and/or infrastructure solutionsfor our remaining company-owned markets.

Develop comprehensive recycling solutions for our paper and plastic cups by 2012

NEEDS IMROVEMENT

U.S., Canada, UK, Ireland and Germany company-owned stores.*Previous results restated using total beverages vs. total transactions.

In 2012, customers usedpersonal tumblers more than35 million times, and we are implementing new solutionsin 2013 to bring us closerto this goal.

Percent of beverages served in personal tumblers

34.2 Million Beverages

1.5%

2011

5%

2015

Serve 5 percent of beverages made in our stores in personal tumblers by 2015

35.8 Million Beverages

1.5%

2012

*

GOAL PROGRESS

GOAL PROGRESS

GOAL PROGRESS

In 2012, we increased the availability of front-of-store recycling by an additional 453 stores in the U.S. and Canada.

Implement front-of-storerecycling in our company-owned stores by 2015

ON TRACK

U.S. and Canada company-owned stores.

2012

24%

2011

18%

2015

100%

Percent of store locations with front-of-store recycling

Infrastructure

Collection

Design

IN PROGRESS

While we proved the recyclabilityof our cups in U.S., Canada, UK and Germany, and continue to expand recycling in those countries, weare still working toward materials and/or infrastructure solutionsfor our remaining company-owned markets.

Develop comprehensive recycling solutions for our paper and plastic cups by 2012

NEEDS IMROVEMENT

U.S., Canada, UK, Ireland and Germany company-owned stores.*Previous results restated using total beverages vs. total transactions.

In 2012, customers usedpersonal tumblers more than35 million times, and we are implementing new solutionsin 2013 to bring us closerto this goal.

Percent of beverages served in personal tumblers

34.2 Million Beverages

1.5%

2011

5%

2015

Serve 5 percent of beverages made in our stores in personal tumblers by 2015

35.8 Million Beverages

1.5%

2012

*

GOAL PROGRESS

GOAL PROGRESS

Page 4: Goals and Progress 2012 - Starbucks Coffee Companyglobalassets.starbucks.com/assets/d0ce9fa1502e4aa6a9b827bf5185f… · Starbucks Global Responsibility Report Goals and Progress 2012

Starbucks Global Responsibility Report

Goals and Progress 2012

All infographics related to our goal performance are visual representations of progress, and not to exact scale.

GOAL PROGRESS

ON TRACK

We increased our service hours in 2012, contributing nearly 40% more hours than the year before.

Mobilize our partners (employees) and customers to contribute 1 million hours of community service per year by 2015

2015

1 MillionHours

2011

442,353Hours

2012

613,214Hours

Includes all global markets regardless of ownership.

ACHIEVED

We continued to exceed thisgoal by engaging more than 54,000 youth in community activities in 2012.

Engage a total of 50,000 young people to innovate and take action in their communities by 2015

50,050

2011

50,000

2015

54,848

2012

GOAL PROGRESS

GOAL PROGRESS

In 2012, we increased the availability of front-of-store recycling by an additional 453 stores in the U.S. and Canada.

Implement front-of-storerecycling in our company-owned stores by 2015

ON TRACK

U.S. and Canada company-owned stores.

2012

24%

2011

18%

2015

100%

Percent of store locations with front-of-store recycling

Infrastructure

Collection

Design

IN PROGRESS

While we proved the recyclabilityof our cups in U.S., Canada, UK and Germany, and continue to expand recycling in those countries, weare still working toward materials and/or infrastructure solutionsfor our remaining company-owned markets.

Develop comprehensive recycling solutions for our paper and plastic cups by 2012

NEEDS IMROVEMENT

U.S., Canada, UK, Ireland and Germany company-owned stores.*Previous results restated using total beverages vs. total transactions.

In 2012, customers usedpersonal tumblers more than35 million times, and we are implementing new solutionsin 2013 to bring us closerto this goal.

Percent of beverages served in personal tumblers

34.2 Million Beverages

1.5%

2011

5%

2015

Serve 5 percent of beverages made in our stores in personal tumblers by 2015

35.8 Million Beverages

1.5%

2012

*

GOAL PROGRESS

GOAL PROGRESS

GOAL PROGRESS

ON TRACK

We increased our service hours in 2012, contributing nearly 40% more hours than the year before.

Mobilize our partners (employees) and customers to contribute 1 million hours of community service per year by 2015

2015

1 MillionHours

2011

442,353Hours

2012

613,214Hours

Includes all global markets regardless of ownership.

ACHIEVED

We continued to exceed thisgoal by engaging more than 54,000 youth in community activities in 2012.

Engage a total of 50,000 young people to innovate and take action in their communities by 2015

50,050

2011

50,000

2015

54,848

2012

GOAL PROGRESS

Page 5: Goals and Progress 2012 - Starbucks Coffee Companyglobalassets.starbucks.com/assets/d0ce9fa1502e4aa6a9b827bf5185f… · Starbucks Global Responsibility Report Goals and Progress 2012

Starbucks Global Responsibility Report

Goals and Progress 2012

All infographics related to our goal performance are visual representations of progress, and not to exact scale.

Goal Unit 2008 2009 2010 2011 2012 Goal Footnotes

Ensure 100% of our coffee is ethically sourced by 2015 % 77 81 84 86 93 100% 2008-2011 results include C.A.F.E. Practices only.

Invest in farmers and their communities by increasing farmer loans to $20 million by 2015 $M 12.5 14.5 14.6 14.7 15.9 $20M

Commitment is defined as being made either bypublic declaration of intent or signed contract.

ON TRACK

Mobilize our partners (employees) and customers tocontribute 1 million hours of community service peryear by 2015

Hours 245,974 186,011 191,224 442,353 613,214

1 M2008 results for US and CA including Youth Action Grant service hours; 2009-2012 includes all global markets regardless of ownership.

Engage a total of 50,000 young people to innovate and take action in their communities by 2015

People N/A 20,868 53,673 50,050 54,848 50,000

IN PROGRESS

% N/A N/A 5 18 24 100%

Stores 382 1,390 1,843

Serve 5 percent of beverages made in our stores in personal tumblers by 2015

% 1.1% 1.4% 1.5% 1.5% 1.5% 5% 2008-2011 results restated using total beverages vs. total transactions.

# 22,090,511 26,257,492 32,650,747 34,199,507 35,754,382 U.S., Canada, UK, Ireland and Germany company-owned stores.

Reduce energy consumption by 25% in our company-owned stores by 2015

% 0 1.7% 3.3% 7.5% 6.5% 25%Pecentage change to the 2008 baseline. 2009 and 2010 results previously reported as 1.6% and 3.2% due to differences in rounding methdology.

KWH 6.80 6.69 6.58 6.29 6.36 5.10Avg electricity use per square foot/store/month U.S. and Canada company-owned stores.

% 20 25 58 50 51 100%

Million KWH 211.3 259.5 580 558 586

Reduce water consumption by 25% in our company-owned stores by 2015

% 0 -8.3% -21.7% -17.6% -17.7% 25% Percentage change to the 2008 baseline. Average water use per square foot/store/month U.S. and Canada company-owned stores.Gallons 24.35 22.36 19.09 20.11 20.08 18.27

Build all new, company-owned stores to achieve LEED certification % N/A N/A N/A 75% 69% 100%

Percentage of new company-owned stores built to achieve LEED® certification.

Purchase renewable energy equivalent to 100% of the electricity used in our global company-owned stores by 2015

Starbucks Global Responsibility Goal Performance Summary

2010-2012 U.S. and Canada company-owned stores.

Improve farmers'access to carbon markets, helping them generate additional income while protecting the environment

Develop comprehensive recycling solutions for our paper and plastic cups by 2012

Implement front-of-store recycling in our company-owned stores by 2015

Starbucks Global Responsibility Goal Performance SummaryIn 2008 we set a number of bold, long-range goals in the three areas that we believe we can have the greatest impact – ethical sourcing,

environment and community. This summary offers a snapshot of our progress against these goals highlighted in our Global Responsibility Annual Report.