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Page 1: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content
Page 2: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Globalisation vs Localisation

• Globalisation - refers to business activities related to marketing a product or service in multiple regional markets

• Localisation - the process of modifying any aspects of a product or service to make it suitable for a specific market

Page 3: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

THE IMPACTS OF COVID-19

Temporary Closure or even Permanent Shut-down

source: Forbes 2020

Page 4: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

THE IMPACTS OF COVID-19

Temporary Closure or even Permanent Shut-down

Some Consumer Behaviours During Pandemic May Become Permanent

Online food delivery

source: Forbes 2020

Page 5: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

THE IMPACTS OF COVID-19

GERMAPHOBIA

Temporary Closure or even Permanent Shut-down

Some Consumer Behaviours During Pandemic May Become Permanent

Online food deliveryHygiene & safety

source: Forbes 2020

Page 6: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

THE IMPACTS OF COVID-19

Temporary Closure or even Permanent Shut-down

Some Consumer Behaviours During Pandemic May Become Permanent

Online food deliveryHygiene & safetyRemote work

source: Forbes 2020

Page 7: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

THE IMPACTS OF COVID-19

Temporary Closure or even Permanent Shut-down

Some Consumer Behaviours During Pandemic May Become Permanent

Online food deliveryHygiene & safetyRemote work

Tradition to Digital (e-Commerce)

source: Forbes 2020

Page 8: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

• 72 percent of shoppers prefer to buy products in their native languages

• 60 percent rarely or never transact with websites that provide English-only content.

source: Common Sense Advisory

Page 9: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

10 COUNTRIES 12 LANGUAGES

Page 10: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

e-Conomy SEA 2018 | Google TEMASEK

Young, Tech-Savvy, CALD* Buyer Groups

* Culturally And Linguistically Diverse (CALD)

Page 11: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

e-Conomy SEA 2018 | Google TEMASEK

e-commerce and other sectors in Southeast Asia (SEA)

Page 12: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

e-Conomy SEA 2018 | Google TEMASEK

e-commerce and other sectors in Southeast Asia (SEA)

Page 13: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

‘Fragmented’ e-Commerce Markets in the Southeast Asia

Page 14: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Content is Crucial

Page 15: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Content is Crucial

Page 16: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Speed is Key

Page 17: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Multilingual/ Localised Content is King

Page 18: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Localisation Mistakes

Page 19: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Localisation Mistakes

Bi Bim Bap - rice or noodle???

Page 20: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Localisation Mistakes

Page 21: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Traditional approaches to translation are failing

Page 22: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Success Story - Globalised Brand / Localised Contents

Page 23: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Success Story - Use of AI Technology and Specialised Linguist

Product descriptions

e-Comm

Membership

Fitness app

MarketingCampaign

MT Eligibility by content type

Quality

Scal

e

cost saving

Page 24: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

• How Do You Build A Localised Content Website?

Page 25: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Build A Localised Content Website via Localisation Automation

Localisation plugins that will save you hours of efforts!

If you store content in a CMS such as WordPress, Drupal or Magento, downloading it manually and sending it over to translation vendor is a time killer. Localisation plugins will help you set up a process, where any new or updated contents gets pushed for translation and pulled back automatically

Why it is better• Minimise data/ file error• No more manual work• Quicker time-to-market

Page 26: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Localisation Process Made Easy!

Client-Controlled ProcessClient-Controlled ProcessClient-Controlled ProcessControlled

environment

Set Up Push Source Data Sync with CMS

Localisation Process

Published!

Page 27: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content
Page 28: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Our Solutions

2020 Copyright ® AISA Digital Pte Ltd

Localisation plugins that will save you hours of efforts

If you store content in a CMS such as WordPress, Drupal, Magento or even GitHub, downloading it manually and sending it over to translation vendor is a time killer. Localisation plugins will help you set up a process, where any new or updated contents gets pushed for translation and pulled back automatically

Why it is better• Minimise data/ file error• No more manual work• Quicker time-to-market

How it worksCMS Plugins

Page 29: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Our Solutions

2020 Copyright ® AISA Digital Pte Ltd

What it isNeural machine translation (NMT) is a still-novel approach to automatic translation based on artificial neural networks, vast “webs” elements interconnected not unlike neurons in animal brains.As of 2020, neural machine translation is almost universally accepted as the most accurate, fluent, and versatile approach to automatic translation.

Why it is better

• Real-time Delivery• Hear-human voice• Automation

Page 30: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

AISA Portal (https://www.aisa.digital/aisa-portal)

Page 31: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

AISA NMTs available in Global NMT marketplace

2020 Copyright ® AISA Digital Pte Ltd

SmartCAT’s WebUI (Screenshot)

https://www.smartcat.ai/extensions-directory/

Page 32: Globalisation vs Localisatione-Conomy SEA 2018 | Google TEMASEK e-commerce and other sectors in Southeast Asia (SEA) ‘Fragmented’ e-Commerce Markets in the Southeast Asia Content

Thank you!