Global travel is our world.

Who we are

LCC Global Travel: One Network. One Standard. Worldwide. For you.Offering the full range of travel management solutions, Lufthansa City Center excels in guaranteeing maximum satisfaction for corporate customers. LCC Global Travel is an independent, powerful network of owner-managed travel management companies – each with expertise and an excellent reputation in their local markets.

We provide a 360º global travel management service experience for multinational corporations that is uniquely personal and effective. This is made possible by customized local service and solutions with central coordination – powered by the latest business travel technologies and top quality standards that span the globe. Benefit directly from our tailored solutions, which are dedicated to the highest performance, productivity and cost efficiency.

Above, Lufthansa City Center Global Travel Members provide full regional hub capabilities to drive savings, service and control for our multinational corporate travel customers.

How you benefit

Optimizing your corporate travel efficiency and cost-effectiveness1. We are an exceptional network of independent agencies that

delivers quick and simple solutions tailor-made to your personal needs.

2. We are committed to implementing performance-driven global travel programmes focused around local adoption.

3. We maximise your return on investment/profitability through our global buying power, policy enforcement and operational savings.

4. We utilise common technology platforms to customise them to your special requirements.

5. We guarantee a single point of contact, as well as standard travel management products for global business operations from a centrally coordinated source.

We have all key markets covered

Where we stand out

Local expertise. Global performance.Global Data Consolidation with our LCC Business Intelligence solution will be among the key benefits of partnership with us.

We have developed a highly sophisticated data consolidation process that effectively standardizes data from every location across multiple systems. Our Business Intelligence system turns data into actionable insights.

We focus on higher return on investments as the greatest value is the improved decision making which should be driven and backed up by meaningful data.

What we believe in worldwide

We live by our core valuesTrust Our daily business is based solely on a trusted partnership with you – personalised through an active dialogue and individual solutions.

Excellence We are ambassadors of corporate travel, constantly analysing your individual travel needs and adapting our services to meet the highest standards of the future.

Security From data security to the safety of individual travellers, we guarantee a 360° service, assisting you in every way no matter how challenging the situation.

Sustainability We understand the value of intercultural teams, education and sustainable ethics, and act with social and environmental responsibility in everything we do.

Passion We take great pride in our work, and put our heart and soul into providing outstanding services to meet your personal needs.

Innovation We focus on the essence of your business and push the boundaries to anticipate and cater to your individual needs – with simplicity and cost-efficiency.

Personality We are a unique global network of highly committed entrepreneurs, with local independent experts in over 80 countries around the world.

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What we offer

Our global products: An overviewWe offer a comprehensive portfolio of products designed to optimise corporate travel management in global companies. Fully adaptable to your needs, delivering maximum transparency, speed and efficiency – for minimum costs.

calculatorTravel Expense

Travel expense accounting

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Stay up to date while travelling

chart-barReportingDetailed analyses

clock24h Service

Top-class service at any time

plane-altOnline Booking

Easy and fast self-booking system

lock-altSecurity ManagementCompetent assistance and minimised risk

id-cardVisa Service

All documents ready in time

What we offer

Our global products: An overviewWe offer a comprehensive portfolio of products designed to optimise corporate travel management in global companies. Fully adaptable to your needs, delivering maximum transparency, speed and efficiency – for minimum costs.

Travel Expense If you choose LCC Travel Expense, partner companies or web-based solutions will take care of your travel expense accounting. Effective outsourcing reduces process costs. Apart from substantial savings, you will benefit from highly transparent travel expenditure. Fact Sheet

Mobile Wherever you are in the world, the LCC Mobile app gives you instant access to all the travel information you need for your business trip. From travel plans to flight delays and train connections, right through to mobile check-in. Video

Reporting Our management information system gives you a comprehensive overview of all travel-related data. It allows you to keep a check on travel expenditure and gives you reliable information for optimising your travel costs. Fact Sheet

24h Service You can rely on our 24-hour emergency service when your Lufthansa City Center travel agency is closed. For the best service 365 days a year, 24 hours a day. We will immediately take care of your reservations, short-notice changes or cancellations of flights, hotels and rental cars – according to your timetable. Fact Sheet

Online Booking The easy-to-use online interface gives travellers the option to book business trips themselves quickly, taking your company’s travel guidelines into account. We support all leading online booking engines. Fact Sheet / Video

Security Management We work together with experienced partners to ensure the highest levels of security during your business trip. We offer individual crisis management to companies, so we can provide effective help if required - before, during and after the trip. Fact Sheet

Visa Service We work with companies that are specialised in obtaining visa documents in due time. This means you will receive all the paperwork and authorisations you need quickly and simply. Our travel experts always keep up to date with the most important entry requirements and application rules. Fact Sheet

What we offer

Our global products: An overviewWe offer a comprehensive portfolio of products designed to optimise corporate travel management in global companies. Fully adaptable to your needs, delivering maximum transparency, speed and efficiency – for minimum costs.

starVIP Service

Extraordinary service for the highest demands

euro-signTax Reclaim

Added value with every per cent

calendar-checkMeetings & Events

Full service for your events

linkDirect Connect

Full range of fares

id-badgeProfile

One interface, many options

leafGreen Travel

Sustainable planning, green travel

globeGlobal FaresThe best deal worldwide

What we offer

Our global products: An overviewWe offer a comprehensive portfolio of products designed to optimise corporate travel management in global companies. Fully adaptable to your needs, delivering maximum transparency, speed and efficiency – for minimum costs.

VIP Service Just relax and enjoy the comfort. Using dedicated, specialised teams, LCC VIP Service fulfils your entitlement to preferential treatment. Our VIP service teams are familiar with special requirements and understand what matters to you. Fact Sheet

Tax Reclaim We work with a specialist service provider to guarantee that business travellers receive a full refund on VAT paid abroad. Our partner will not only process all original supporting documents for you, but will also deal with all correspondence with the relevant authorities. Fact Sheet

Meetings & Events From seminar trips to elaborate incentive travel, through to complex tours with partners around the world – we will create events that meet your expectations and secure attractive group rates for flights and hotel rooms. Fact Sheet

Direct Connect With direct links to airline booking systems (Direct Connect), we globally ensure that we can offer the complete range of fares. Thanks to Direct Connect, we can offer you direct access to all routes and prices from different sources. Fact Sheet

Profile One central platform to manage traveller profiles. The intuitive user interface allows easy and individual profile administration. The system is connected to multiple databases and data systems via a central interface. This streamlines workflows and optimizes business travel management. Fact Sheet / Video

Green Travel On request, we will take environmental considerations into account when we plan your business travel. Our detailed CO2 reports give you an insight into your travel-related emissions. This allows you to offset them via climate protection projects. Fact Sheet

Global Fares With LCC Global Fares, we have the means to be able to book your chosen route at any time, at the best price available worldwide. This web-based tool enables the comparison and booking of flights from over 40 countries and all major worldwide booking systems. Fact Sheet

We’re here to help.

One point of contact for all your personal needs.Business is conducted not between companies, but between human beings. We believe in the power of these human relationships, and we believe in keeping your travel arrangements as simple as possible.

That’s why you only ever deal with one partner as your single point of contact – who is always dedicated to your personal needs. Right from the beginning. A centrally located key account management to take care of all your general needs. This key account management in turn has direct access to local travel managers specialised in fulfilling your local needs – giving you the best possible balance between global and local coordination.

Your personal service team provides you with a 360º service that includes travel management before, during and after the travel itself.

Individual support, quick decision times and top-quality service on a global and local level – enjoy the best of all facets of our network, all made as simple as possible for you.

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Share our global vision

How can we enhance your travel management?

Contact usLufthansa City Center Reisebueropartner GmbH

Lyoner Str. 36 60528 Frankfurt/Main Germany

Tel.: +49 69 66075-400 Fax: +49 69 66075-440 E-Mail: LCC-Globaltravel@LCC.de

www.LCC-Globaltravel.com

As of 07/2018